Instruction/ maintenance manual of the product Q7411 Axis Communications
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AXIS Q74 1 1 Video Encoder User Manual.
About this document This manual is intended for administrators and users of AXIS Q74 1 1 Video Encoder , and is applicable to rmware 5.80 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
Safety This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If its connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (STP) or other appropriate method.
AXIS Q7411 Video Encoder T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q7411 Video Encoder T able of Contents Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q7411 Video Encoder Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury .
AXIS Q7411 Video Encoder Hardware Overview Hardware Overview 2 1 3 4 5 6 7 8 9 1 0 1 1 12 1 MicroSD memory card slot 2 I/O connector 3 RS485/422 connector 4 Control button 5 P ower connector 6 Network.
AXIS Q7411 Video Encoder Hardware Overview • Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule.
AXIS Q7411 Video Encoder Hardware Overview Status LED Indication Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Red Flashes red for rmware upgrade failure. Network LED Indication Green Steady for connection to a 1 00 Mbit/s network.
AXIS Q7411 Video Encoder Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers.
AXIS Q7411 Video Encoder Access the Product For Technical notes on this and other topics, visit the Axis Support web at www .axis.com/techsup Set the Root P assword To access the Axis product, you must set the password for the default administrator user root .
AXIS Q7411 Video Encoder Access the Product Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Cong > Action Buttons .
AXIS Q7411 Video Encoder Access the Product Speaker button — Click to turn the speakers on or off. Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode , the Microphone and T alk buttons must both be active to send audio to the Axis product.
AXIS Q7411 Video Encoder Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q7411 Video Encoder Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS Q7411 Video Encoder Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q7411 Video Encoder Set Up the Pr oduct Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings.
AXIS Q7411 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 19 . • ONVIF Media Proles.
AXIS Q7411 Video Encoder Video and Audio • Maximum frame rate . T o avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively , the frame rate can be set as Unlimited , which means the Axis product always delivers the highest frame rate possible under the current conditions.
AXIS Q7411 Video Encoder Video and Audio • When setting up continuous recording. See Continuous Recording on page 45 . • In the Live View page – select the stream prole from the Stream prole drop-down list. For quick setup, use one of the predened stream proles.
AXIS Q7411 Video Encoder Video and Audio Overlay Overlays are used to provide extra information, such as forensic video analysis or during product installation and conguration. Overlays are superimposed over the video stream. An overlay text can display the current date and time, or a text string.
AXIS Q7411 Video Encoder Video and Audio - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color . Example: T o make white transparent, enter FFFFFF . For more examples of hexadecimal values, see the online help .
AXIS Q7411 Video Encoder Video and Audio The Privacy Mask List ( Video & Audio > Privacy Mask ) shows all the masks that are currently congured in the Axis product and indicates if they are enabled. Y ou can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name.
AXIS Q7411 Video Encoder Video and Audio • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority , AAC is the recommended codec to use.
AXIS Q7411 Video Encoder Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole.
AXIS Q7411 Video Encoder Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address.
AXIS Q7411 Video Encoder PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position.
AXIS Q7411 Video Encoder PTZ (Pan T ilt Zoom) 4. Select an available preset position and click Apply . 5. Specify the Move Speed . 6. Specify the View Time in seconds or minutes. 7. Specify the View Order or select the Random view order option. 8. Click Save .
AXIS Q7411 Video Encoder PTZ (Pan T ilt Zoom) Advanced Device Settings The Device Settings window displays driver specic settings. The appearance of this window can vary depending on the driver installed.
AXIS Q7411 Video Encoder PTZ (Pan T ilt Zoom) 4. Guard Tour — A guard tour (see page 27 ) has PTZ control for an indenite period of time. It may be overridden by an operator , event or administrator . The guard tour will resume when higher priority groups leave the queue.
AXIS Q7411 Video Encoder Detectors Detectors Camera Tampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely defocused. T o send an alarm, for example an email, an action rule must be set up.
AXIS Q7411 Video Encoder Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www .
AXIS Q7411 Video Encoder Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings .
AXIS Q7411 Video Encoder AXIS Video Motion Detection AXIS Video Motion Detection AXIS Video Motion Detection is an application that detects moving objects in the camera’s eld of view .
AXIS Q7411 Video Encoder AXIS Video Motion Detection It is recommended to only enable visual conrmation for one channel at a time. Make sure to disable visual conrmation before starting conguring another channel. Clicking Save will save changes on all channels.
AXIS Q7411 Video Encoder AXIS Video Motion Detection Note To use visual conrmation, Internet Explorer and AXIS Media Control (AMC) must be used. When visual conrmation is enabled, all moving objects found by the application will be encircled and followed by polygons.
AXIS Q7411 Video Encoder AXIS Video Motion Detection 4. Click Save to apply the lter . 5. Use visual conrmation to verify the settings. 6. If the result is not satisfactory , increase the lter size in small steps. The lter size can also be set by entering a value between 1 0 and 50 in the eld.
AXIS Q7411 Video Encoder AXIS Video Motion Detection Using the Application in an Action Rule The following example shows how to congure the Axis product to record video when AXIS Video Motion Detection 3 detects motion.
AXIS Q7411 Video Encoder Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action rule.
AXIS Q7411 Video Encoder Events Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 32 . - VMD3 – Trigger the rule when AXIS Video Motion Detection detects a moving object.
AXIS Q7411 Video Encoder Events - Recurrence – T rigger the rule periodically . See Set Up Recurrences on page 43 . This can for example be used to upload an image every 5 minutes. - Use Schedule – T rigger the rule according to the selected schedule.
AXIS Q7411 Video Encoder Events Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses. FTP Send Images Send Video Clip SFTP Send Images Send Video Clip Encrypted le transfer using SSH File T ransport Protocol (SFTP).
AXIS Q7411 Video Encoder Events 5. Enter the user ID and password for the email account. 6. Click T est to send a test email. To set up an email recipient using for example a corporate email server , follow the instructions above but select User dened as Provider .
AXIS Q7411 Video Encoder Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 45 . • To set up action rules, see page 39 . • To access recordings, see Find Recordings on page 44 .
AXIS Q7411 Video Encoder Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. T o reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters. See also Find Recordings on page 44 .
AXIS Q7411 Video Encoder Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le.
AXIS Q7411 Video Encoder System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q7411 Video Encoder System Options HTTPS HTTPS (HyperT ext Transfer Protocol over Secure Socket Layer , or HTTP over SSL) is a web protocol providing encrypted browsing. HTTPS can also be used by users and clients to verify that the correct device is being accessed.
AXIS Q7411 Video Encoder System Options Certicates Certicates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network protection via IEEE 80 2.1X and secure upload of images and notication messages for example via email.
AXIS Q7411 Video Encoder System Options • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically . • Synchronize with NTP Server – Obtains date and time from an NTP server .
AXIS Q7411 Video Encoder System Options 1. Acquire a free static IP address on the same network segment as the computer . 2. Locate the serial number (S/N) on the product label.
AXIS Q7411 Video Encoder System Options To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > T CP/IP > Basic . Under Services , click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet).
AXIS Q7411 Video Encoder System Options HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > T CP/IP > Advanced . In addition to the default setting, which is 443, any port in the range 1 024–65535 can be used.
AXIS Q7411 Video Encoder System Options SOCKS SOCKS is a networking proxy protocol. The Axis product can be congured to use a SOCKS server to reach networks on the other side of a rewall or proxy server .
AXIS Q7411 Video Encoder System Options Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 60 . UPnP TM The Axis product includes support for UPnP TM .
AXIS Q7411 Video Encoder System Options Mount and Unmount SD Card NO NO NO TICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started.
AXIS Q7411 Video Encoder System Options Note If autoformat is enabled, the card will be formatted and mounted automatically when encryption is enabled. The format and mount steps below should then be skipped. To encrypt the SD card content: 1. Open the Axis product’s webpages and go to Setup > System Options > Storage .
AXIS Q7411 Video Encoder System Options P orts & Devices I/O P orts The Axis product provides four congurable input and output ports for connection of external devices. For information about how to connect external devices, see Connectors on page 67 .
AXIS Q7411 Video Encoder System Options Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 60 .
AXIS Q7411 Video Encoder System Options To open the Script Editor , go to System Options > Advanced > Scripting . If a script causes problems, reset the product to its factory default settings, see page 60 .
AXIS Q7411 Video Encoder Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q7411 Video Encoder Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .
AXIS Q7411 Video Encoder Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer .
AXIS Q7411 Video Encoder Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support .
AXIS Q7411 Video Encoder T echnical Specifications T echnical Specifications Function/group Item Specications Model AXIS Q74 1 1 Video Encoder P an/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www .axis.
AXIS Q7411 Video Encoder T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform; specications at www .axis.com AXIS Video Hosting System (A VHS) with One-Click Connection ONVIF Prole S, specication at www .
AXIS Q7411 Video Encoder T echnical Specifications Function/group Item Specications Optional accessories AXIS T8006 PS12 (enables operation at 60 °C) Video management software AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’ Application Development P artners available on www .
AXIS Q7411 Video Encoder T echnical Specifications 1 Tip 2 Ring 3 Sleeve Audio Input Microphone/Line in Ground Audio Output Line out (mono) Ground RS485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial interface.
AXIS Q7411 Video Encoder T echnical Specifications P erformance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both.
User Manual V er . M2.6 AXIS Q74 1 1 Video Encoder Date: July 20 15 © Axis Communications AB, 2012 - 20 15 P art No. 14862 18.
An important point after buying a device Axis Communications Q7411 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Communications Q7411 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Communications Q7411 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Communications Q7411 you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Communications Q7411 will certainly help you make a decision on the purchase.
If you already are a holder of Axis Communications Q7411, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Communications Q7411.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Communications Q7411. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Communications Q7411 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
