Instruction/ maintenance manual of the product Q7401 Axis Communications
Go to page of 67
AXIS Q740 1 Video Encoder User Manual.
About this document This manual is intended for administrators and users of the AXIS Q740 1 Video Encoder , and is applicable to rmware 5.50 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
The power supply used with this product shall fulll the requirements for Safety Extra Low V oltage (SELV) and Limited P ower Source (LPS) according to IEC/EN/UL 60950-1. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RT C).
AXIS Q7401 Video Encoder T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q7401 Video Encoder T able of Contents Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 58 Technical Specications .
AXIS Q7401 Video Encoder Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 11 12 1. Audio in/out 2. I/O connector 3. SD card slot 4. Mounting hole 5. Control button 6. RS-485/RS-422 connector 7. BNC connector 8. LED indicators for power , status, network 9.
AXIS Q7401 Video Encoder Hardware Overview Connectors and Buttons For technical specications, see page 62 . BNC Connector Each video input is terminated using a coax/BNC connector . Connect a 75 Ohm coaxial video cable; the recommended maximum length is 250 m (800 ft).
AXIS Q7401 Video Encoder Hardware Overview NO NO NO TICE TICE TICE • Risk of damage to SD card. Do not use sharp tools or excessive force when inserting or removing the SD card. • Risk of data loss. To prevent corruption of recordings, the SD card should be unmounted before removal.
AXIS Q7401 Video Encoder Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers.
AXIS Q7401 Video Encoder Access the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). T o access the product from the Internet you must congure your network router to allow incoming data trafc to the product.
AXIS Q7401 Video Encoder Access the Product A temporary certicate (valid for one year) is created, enabling encryption of all trafc to and from the product, and the password can now be set securely . 2. Enter a password and then re-enter it to conrm the spelling.
AXIS Q7401 Video Encoder Access the Product To show the manual trigger buttons in the Live View page: 1. Go to Setup > Live View Cong . 2. Under Action Buttons , select Show manual trigger button . AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only .
AXIS Q7401 Video Encoder Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer . Click the Center mode button and click in the image to center the camera view on that position.
AXIS Q7401 Video Encoder Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q7401 Video Encoder Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS Q7401 Video Encoder Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q7401 Video Encoder Set Up the Pr oduct Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings.
AXIS Q7401 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 20 . • Camera settings.
AXIS Q7401 Video Encoder Video and Audio The pixel counter can be accessed from: • Video & Audio > Video Stream . Under Preview , click Open and select the Show pixel counter option to enable the rectangle in the image.
AXIS Q7401 Video Encoder Video and Audio The current bit rate can be set to appear as text overlay . Under Overlay Settings , select Include text and enter the modier #b in the eld. To apply the settings, click Save . MJPEG Sometimes the image size is large due to low light or complex scenery .
AXIS Q7401 Video Encoder Video and Audio • For each video input 75 Ohm video termination can be disabled by setting the 75 Ohm termination switch to OFF .
AXIS Q7401 Video Encoder Video and Audio - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color . Example: To make white transparent, enter #FFFFFF . For more examples of hexadecimal values, see the online help .
AXIS Q7401 Video Encoder Video and Audio Privacy Mask A privacy mask is a user-dened area that prevent users from viewing parts of the monitored area. Privacy masks appear as blocks of solid color and are applied on the video stream. Privacy masks cannot be bypassed using the VAPIX® application programming interface (API).
AXIS Q7401 Video Encoder Video and Audio Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low , choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual representation of the audio signal level in dB relative to the full-scale input level.
AXIS Q7401 Video Encoder Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole.
AXIS Q7401 Video Encoder Configure the Live View Page Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.
AXIS Q7401 Video Encoder Configure the Live View Page - Pulse activates the output for a dened period of time. The pulse time can be set from 1/1 00 second to 60 seconds.
AXIS Q7401 Video Encoder PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Install PTZ Driver on page 30 . Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position.
AXIS Q7401 Video Encoder PTZ (Pan T ilt Zoom) 1. Go to PTZ > Guard T our and click Add . 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the Move Speed . 6. Specify the View Time in seconds or minutes.
AXIS Q7401 Video Encoder PTZ (Pan T ilt Zoom) OSD Menu If the PTZ unit supports an internal conguration menu, this can be accessed using the On-Screen Display (OSD). Congure the analog camera by opening and navigating through its internal menu in this display .
AXIS Q7401 Video Encoder Detectors Detectors Camera Tampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.
AXIS Q7401 Video Encoder Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window .
AXIS Q7401 Video Encoder Detectors Medium level (50%) A large difference in luminance is required to trigger motion detection. Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.
AXIS Q7401 Video Encoder Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS Q7401 Video Encoder Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings .
AXIS Q7401 Video Encoder Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action rule.
AXIS Q7401 Video Encoder Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 34 . • Detectors - Audio Detection – Trigger the rule when audio is detected.
AXIS Q7401 Video Encoder Events Actions Available actions include: • Output P ort – Activate an I/O port to control an external device. • Overlay T ext – Display an overlay text. See Use Overlay Text in an Action Rule on page 22 . • Play Audio Clip – See Audio Clips on page 24 .
AXIS Q7401 Video Encoder Events HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperT ext Transfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate.
AXIS Q7401 Video Encoder Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour .
AXIS Q7401 Video Encoder Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 4 1 . • To set up action rules, see page 36 . • To access recordings, see Recording List on page 4 1 .
AXIS Q7401 Video Encoder Recordings 5. Click Save to save and start the recording. 42.
AXIS Q7401 Video Encoder Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le.
AXIS Q7401 Video Encoder System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q7401 Video Encoder System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups.
AXIS Q7401 Video Encoder System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained.
AXIS Q7401 Video Encoder System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled.
AXIS Q7401 Video Encoder System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power .
AXIS Q7401 Video Encoder System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.
AXIS Q7401 Video Encoder System Options Note • For NA T traversal to work, this must be supported by the router . The router must also support UPnP TM .
AXIS Q7401 Video Encoder System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups.
AXIS Q7401 Video Encoder System Options Storage SD Card NO NO NO TICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www .axis.com Supports microSD cards with up to 64 GB of storage.
AXIS Q7401 Video Encoder System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card . 4. Click Format and select the desired le system. 5. Click OK to start formatting the card.
AXIS Q7401 Video Encoder System Options Select the desired P ort Type from the drop-down list. For more information on Serial P ort Settings and Daisy Chain P ort Settings see the online help . P ort Status The list on the System Options > P orts & Devices > Port Status page shows the status of the product’s input and output ports.
AXIS Q7401 Video Encoder System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query .
AXIS Q7401 Video Encoder System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values.
AXIS Q7401 Video Encoder Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q7401 Video Encoder Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. T o recover the product, follow the steps below .
AXIS Q7401 Video Encoder Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network.
AXIS Q7401 Video Encoder Troubleshooting Lower frame rate than expected See P erformance Considerations on page 65 . Reduce the number of applications running on the client computer . Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available.
AXIS Q7401 Video Encoder Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NO NO NO TICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card.
AXIS Q7401 Video Encoder T echnical Specifications T echnical Specifications Function/group Item Specications Model AXIS Q7401 Video Encoder P an/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www .
AXIS Q7401 Video Encoder T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® from Axis Communications available at www .axis.com Includes the ONVIF Prole S; specication at www .
AXIS Q7401 Video Encoder T echnical Specifications Connectors I/O Connector 6–pin terminal block for: • Auxiliary power (DC output) • Digital Input • Digital Output • 0 V DC (-) 1 2 3 4 5 6 Function Pin Notes Specications 0 V DC (-) 1 0 V DC DC output 2 Can be used to power auxiliary equipment.
AXIS Q7401 Video Encoder T echnical Specifications Audio Connector 3.5 mm audio connectors (stereo) 1 2 3 1 Tip 2 Ring 3 Sleeve Audio Input Microphone/Line in Ground Audio Output Line out (mono) Ground RS-485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial interface.
AXIS Q7401 Video Encoder T echnical Specifications • Running multiple ACAP Applications simultaneously may affect performance. • If the product includes several camera units, running applications on multiple cameras may affect the frame rate.
User Manual V er . M2.4 AXIS Q7401 Video Encoder Date: January 20 15 © Axis Communications AB, 20 15 P art No. 6 1876.
An important point after buying a device Axis Communications Q7401 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Communications Q7401 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Communications Q7401 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Communications Q7401 you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Communications Q7401 will certainly help you make a decision on the purchase.
If you already are a holder of Axis Communications Q7401, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Communications Q7401.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Communications Q7401. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Communications Q7401 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
