Instruction/ maintenance manual of the product P3304 Axis Communications
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AXIS P3304 Fixed Dome Network Camera User Manual.
About this document This manual is intended for administrators and users of AXIS P3304 Fixed Dome Network Camera, and is applicable to rmware 5.40 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
The power supply used with this product shall fulll the requirements for Safety Extra Low V oltage (SEL V) and Limited P ower Source (LPS) according to IEC/EN/UL 60950-1. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RT C).
AXIS P3304 Fixed Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P3304 Fixed Dome Network Camera T able of Contents Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 50 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 P erformance Considerations .
AXIS P3304 Fixed Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 8 7 9 1 0 1 Network connector 2 I/O terminal connector 3 Control button 4 Network indicator LED 5 P ower indicator .
AXIS P3304 Fixed Dome Network Camera Hardware Overview Network Connector RJ45 Ethernet connector with P ower over Ethernet (PoE). NO NO NO TICE TICE TICE Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required.
AXIS P3304 Fixed Dome Network Camera Hardware Overview Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Status Red Slow ash for failed upgrade. Green Normal operation. P ower Amber Flashes green/amber during rmware upgrade.
AXIS P3304 Fixed Dome Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS P3304 Fixed Dome Network Camera Access the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product.
AXIS P3304 Fixed Dome Network Camera Access the Product The Live View P age The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently , some of the examples and functions featured here may differ from those displayed in your own Live View page.
AXIS P3304 Fixed Dome Network Camera Access the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only .
AXIS P3304 Fixed Dome Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-dened buttons can also appear in the Control panel. See Controls on page 29 . Select a PTZ preset position to steer the camera view to the saved position.
AXIS P3304 Fixed Dome Network Camera Media Str eams Media Str eams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS P3304 Fixed Dome Network Camera Media Str eams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS P3304 Fixed Dome Network Camera Media Str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P3304 Fixed Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS P3304 Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 20 .
AXIS P3304 Fixed Dome Network Camera Video and Audio • Resolution . Select the default resolution. • Compression . The compression level affects the image quality , bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes.
AXIS P3304 Fixed Dome Network Camera Video and Audio Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate and overlay settings. Stream proles can be used: • When setting up recording using action rules.
AXIS P3304 Fixed Dome Network Camera Video and Audio Exposure priority - When Motion is prioritized and maximum Shutter time is set to a small value, motion blur in the image is minimized. This can be useful for recognition of moving objects such as people and vehicles.
AXIS P3304 Fixed Dome Network Camera Video and Audio 6. Click Save . To modify the date and time format, go to System Options > Date & Time . See Date & Time on page 40 . Overlay Image An overlay image is a static image superimposed over the video stream.
AXIS P3304 Fixed Dome Network Camera Video and Audio For more information, see the online help Important Adding many privacy masks may affect the product’s performance. Audio Settings The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio .
AXIS P3304 Fixed Dome Network Camera Video and Audio • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority , AAC is the recommended codec to use.
AXIS P3304 Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole.
AXIS P3304 Fixed Dome Network Camera Configure the Live View Page Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.
AXIS P3304 Fixed Dome Network Camera Configure the Live View Page - Pulse activates the output for a dened period of time. The pulse time can be set from 1/1 00 second to 60 seconds.
AXIS P3304 Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area.
AXIS P3304 Fixed Dome Network Camera PTZ (Pan Tilt Zoom) Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for congurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser .
AXIS P3304 Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.
AXIS P3304 Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window .
AXIS P3304 Fixed Dome Network Camera Detectors Medium level (50%) A large difference in luminance is required to trigger motion detection. Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.
AXIS P3304 Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS P3304 Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed.
AXIS P3304 Fixed Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected.
AXIS P3304 Fixed Dome Network Camera Events For more information, see the online help . Add Recipients The product can send media les and messages to notify users about events. Before the product can send media les or notication messages, you must dene one ore more recipients.
AXIS P3304 Fixed Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 37 . • To set up action rules, see page 35 . • To access recordings, see Recording List on page 37 .
AXIS P3304 Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording. 38.
AXIS P3304 Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS P3304 Fixed Dome Network Camera System Options IEEE 80 2.1X IEEE 80 2.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 80 2.1X is based on EAP (Extensible Authentication Protocol).
AXIS P3304 Fixed Dome Network Camera System Options To change the date and time settings, select the preferred Time mode under New Server Time : • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically .
AXIS P3304 Fixed Dome Network Camera System Options AXIS Video Hosting System (A VHS) AVHS used in conjunction with an A VHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to nd a local AVHS Service Provider go to www .
AXIS P3304 Fixed Dome Network Camera System Options Select Use the host name to set the host name manually . Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes. For more information, see the online help .
AXIS P3304 Fixed Dome Network Camera System Options FTP The FTP server running in the Axis product enables upload of new rmware, user applications, etc.
AXIS P3304 Fixed Dome Network Camera System Options Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.
AXIS P3304 Fixed Dome Network Camera System Options 2. Click Network Share . 3. Enter the IP address, DNS or Bonjour name to the host server in the Host eld. 4. Enter the name of the share in the Share eld. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password.
AXIS P3304 Fixed Dome Network Camera System Options To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location.
AXIS P3304 Fixed Dome Network Camera System Options To open the Script Editor , go to System Options > Advanced > Scripting . If a script causes problems, reset the product to its factory default settings, see page 48 . For more information, see www .
AXIS P3304 Fixed Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS P3304 Fixed Dome Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade.
AXIS P3304 Fixed Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network.
AXIS P3304 Fixed Dome Network Camera Troubleshooting Lower frame rate than expected See P erformance Considerations on page 55 . Reduce the number of applications running on the client computer . Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available.
AXIS P3304 Fixed Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS P3304 Image sensor Progressive scan RGB CMOS 1/4'‘ Lens Varifocal 2.8 – 10 mm, F1.7, DC-iris Horizontal angle of view: 80° – 22° V ertical angle of view: 48° – 14° Minimum illumination 0.
AXIS P3304 Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including ONVIF , specication available at www .onvif.org, as well as VAPIX® and AXIS Camera Application Platform from Axis Communications, specications available at www .
AXIS P3304 Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Included accessories Mounting and connector kits, clear and smoked dome cover , Installation Guide, .
User Manual V er . M2.5 AXIS P3304 Fixed Dome Network Camera Date: July 20 14 © Axis Communications AB, 20 1 1 - 20 14 P art No. 5880 2.
An important point after buying a device Axis Communications P3304 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Communications P3304 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Communications P3304 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Communications P3304 you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Communications P3304 will certainly help you make a decision on the purchase.
If you already are a holder of Axis Communications P3304, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Communications P3304.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Communications P3304. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Communications P3304 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
