Instruction/ maintenance manual of the product M5014 Axis Communications
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AXIS M50 14 PTZ Dome Network Camera User Manual.
About this document This manual is intended for administrators and users of the AXIS M50 14 PTZ Dome Network Camera, and is applicable to rmware 5.50 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
Korea 이 기 기는 업 무용 (A급 ) 전 자파 적합 기기 로서 판 매자 또 는 사 용자 는 이 점 을 주 의하 시기 바라 며, 가정 외의 지 역에 서 사용 하 는 것 을 목 적 으 로 합 니 다 . 적 절히 접 지 된 STP (shielded twisted pair) 케이 블을 사용 하여 제품 을 연결 하십 시오 .
AXIS M5014 PTZ Dome Network Camera Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury .
AXIS M5014 PTZ Dome Network Camera T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS M5014 PTZ Dome Network Camera T able of Contents Emergency Recovery Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 5 1 Technical Specications .
AXIS M5014 PTZ Dome Network Camera Hardware Overview Hardware Overview M E M O R Y C A R D 1 2 4 3 5 6 1 Control button 2 SD card (microSDHC) slot 3 P art number (P/N) & Serial number (S/N) 4 Netw.
AXIS M5014 PTZ Dome Network Camera Hardware Overview NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions.
AXIS M5014 PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product.
AXIS M5014 PTZ Dome Network Camera Access the Product For more information, see NA T traversal (port mapping) for IPv4 on page 43 . See also AXIS Internet Dynamic DNS Service at www .axiscam.net For T echnical notes on this and other topics, visit the Axis Support web at www .
AXIS M5014 PTZ Dome Network Camera Access the Product Controls on the Live View P age Select a stream prole for the Live View page from the Stream Prole drop-down list. For information about how to congure stream proles, see page 18 . The Manual Trigger button is used to trigger an action rule from the Live View page.
AXIS M5014 PTZ Dome Network Camera Access the Product AMC Audio Controls AMC audio buttons control the speakers connected to the client computer . The buttons are only visible when audio is enabled. Speaker button — Click to turn the speakers on or off.
AXIS M5014 PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS M5014 PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS M5014 PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M5014 PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS M5014 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 17 . • Stream proles. See page 18 .
AXIS M5014 PTZ Dome Network Camera Video and Audio H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames.
AXIS M5014 PTZ Dome Network Camera Video and Audio Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video & Audio > Camera Settings .
AXIS M5014 PTZ Dome Network Camera Video and Audio 3. T o include a text string, select Include text and enter the text in the eld. Modiers can be used, see File Naming & Date/Time Formats in the online help . 4. Dene text overlay characteristics in the relevant elds.
AXIS M5014 PTZ Dome Network Camera Video and Audio Each stream prole is a separate video stream. T o include the audio stream in all stream proles, go to the audio tab in each stream prole settings page and enable audio. For more information, see Stream Proles on page 18 .
AXIS M5014 PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole.
AXIS M5014 PTZ Dome Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address.
AXIS M5014 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position.
AXIS M5014 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Advanced Limits Dene the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. See the online help for more information.
AXIS M5014 PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view .
AXIS M5014 PTZ Dome Network Camera Detectors High level (100%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Ordinary colored objects on ordinary backgrounds trigger motion detection.
AXIS M5014 PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS M5014 PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed.
AXIS M5014 PTZ Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected.
AXIS M5014 PTZ Dome Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 28 . • Detectors - Audio Detection – T rigger the rule when audio is detected.
AXIS M5014 PTZ Dome Network Camera Events - Use Schedule – T rigger the rule according to the selected schedule. See Create Schedules on page 33 . Actions Available actions include: • Overlay T ext – Display an overlay text. See Use Overlay Text in an Action Rule on page 20 .
AXIS M5014 PTZ Dome Network Camera Events HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperText Transfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate.
AXIS M5014 PTZ Dome Network Camera Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour .
AXIS M5014 PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 35 . • To set up action rules, see page 30 . • To access recordings, see Recording List on page 35 .
AXIS M5014 PTZ Dome Network Camera Recordings 5. Click Save to save and start the recording. 36.
AXIS M5014 PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le.
AXIS M5014 PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS M5014 PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups.
AXIS M5014 PTZ Dome Network Camera System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained.
AXIS M5014 PTZ Dome Network Camera System Options Network Basic T CP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled.
AXIS M5014 PTZ Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.
AXIS M5014 PTZ Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.
AXIS M5014 PTZ Dome Network Camera System Options Note • For NA T traversal to work, this must be supported by the router . The router must also support UPnP TM .
AXIS M5014 PTZ Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups.
AXIS M5014 PTZ Dome Network Camera System Options Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www .axis.com Supports microSD cards with up to 64 GB of storage.
AXIS M5014 PTZ Dome Network Camera System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card . 4. Click Format and select the desired le system.
AXIS M5014 PTZ Dome Network Camera System Options • the IEEE 80 2.1X settings • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution.
AXIS M5014 PTZ Dome Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NO NO NO TICE TICE TICE Improper use may cause unexpected behavior and loss of contact with the Axis product.
AXIS M5014 PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS M5014 PTZ Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .
AXIS M5014 PTZ Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer .
AXIS M5014 PTZ Dome Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support .
AXIS M5014 PTZ Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS M5014 Image sensor 1/4'‘ progressive scan RGB CMOS Lens 3.6 mm, F1.8 Horizontal angle of view: 60° V ertical angle of view: 32° Diagonal angle of view: 7 1° Minimum illumination 1.
AXIS M5014 PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specications at www .
AXIS M5014 PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Video management software AXIS Camera Companion (included), AXIS Camera Station and video management software from Axis’ Application Development Partners (not included).
User Manual V er . M4.6 AXIS M50 14 PTZ Dome Network Camera Date: March 20 15 © Axis Communications AB, 20 15 P art No. 62664.
An important point after buying a device Axis Communications M5014 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Communications M5014 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Communications M5014 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Communications M5014 you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Communications M5014 will certainly help you make a decision on the purchase.
If you already are a holder of Axis Communications M5014, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Communications M5014.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Communications M5014. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Communications M5014 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center