Instruction/ maintenance manual of the product 250S Axis Communications
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www .axi s .com Axi s Communication s T echnical Support User’s Manual AXIS 250S P art No: 19194 Revision: 1.0 Date: May 2002 Mobile Printing ©2002, Axis Communications AB. Axis and the Axis logo are registered trademarks of Axis Communications AB.
AXIS COMMUNICATIONS <Product Name> Quick User’s Guide AXIS 250S Us er’s M anual 2 About This Document This manual is inte nded for administrators and operators of t he AXIS 25 0S MPEG-2 Video Ser ver, a nd is app licabl e for f irmware re lease 3.
AXIS 250S U ser’s M anual 3 Table Of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS 250S Use r’s Manual 4 Appendix C - Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Obtaining Updated firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Updating the firmware .
AXIS 2 50S User ’s Manual Introdu ction 5 Introduction The AXIS 250S MPEG-2 Vi deo Serve r is a o ne-port MP EG-2 vi deo serv er that al lows real-tim e compre ssion and transmi ssion of D VD quality MPEG-2 video st reams ove r a TCP/IP ne twork (LAN).
Intro duction AXIS 2 50S User’s M anual 6 The on -board AXIS ET RAX 100-L X proce ssor prov ides up to 25/3 0 frame s/secon d over 10Mbps or 100Mbp s networks. Configurable event types - Remote storage of MPEG-2 vi deo recordin gs to FTP-s ervers, and/ or activati on of external device s.
AXIS 2 50S User ’s Manual Introdu ction 7 Applic ations The AXIS 250S MPEG-2 Vi deo Server can be us ed in a wide range o f surveillanc e and monitoring app lications, and is the perfect choice wh ere an application requi res a high-qua lity vide o and audio stre am to be distr ibuted at a fixe d frame rate o ver a local area networ k (LAN).
Produc t Descr i ption AXIS 2 50S User ’s Manual 8 Product Descrip tion Read t he follo wing inf ormatio n to fam iliarize yourself with the AXIS 250S , making particular note of where the connector s and indicators are located.
AXIS 2 50S User’s M anual Product Description 9 Hardware I nv e nt ory Check th e items supplied with your AX IS 250S agai nst the followin g list: Notes: •*The label on the carton containin g your AXIS 250S will sh ow the part number for the country of purchase.
Instal li ng th e AXIS 250S AXIS 250S User ’s Manua l 10 Installing the AXIS 250 S This s ection is in tended for us e by t he pr oduct admin istra tor. Opera tors and vie wer s shou ld read Operating the AXIS 250S, on page 1 4. • Quick installation - Follow the in structions below to quickly install on a n Ethernet network.
AXIS 250S Use r’s Manual Instal ling the AXIS 25 0S 11 ❼ Ap p r ox i m a t e l y 1 0 - 1 5 se c o n d s a f ter con n ect i n g t h e p o w e r s u p p l y , t h e m e ss a g e ‘ Reply from 172.21.1.200... ’ - or s imilar , is returned within the window .
Instal li ng th e AXIS 250S AXIS 250S User ’s Manua l 12 Installing the AXIS MPEG-2 Viewer (Clien t ) The fir st time the AXIS 25 0S is acces sed from a brows er, the AXIS MPE G-2 Viewer wi ll automati cally be insta lled. This comp onent is requir ed for viewing th e video stream i n the browser .
AXIS 250S Use r’s Manual Instal ling the AXIS 25 0S 13 Accessing th e AXIS 250S from Internet Explorer Importan t! Configuring the video s ource and audio equipment You sh ould now configu re the connecte d video sourc e and audio eq uipment: 1. From th e administration to ols, open the Vid eo settings page.
Operat ing t he AXI S 250S AXIS 2 50S User ’s Manual 14 Oper at ing the AXIS 250 S This sec tion is intended mainly for syst em Operators, that is , personn el respon sible for usin g the AXIS 250S a s part of e.g. a n integrated surveillan ce system or si milar.
AXIS 250S Use r’s Manual Operat ing the AX IS 250S 15 Access from a br ow ser The video stream and the setup tool s in the AXIS 250S can be accessed u sing Microsoft Intern et Expl orer 5.5 on Windo ws 2000 or Win dows XP. Follow the in structio ns be low to a ccess you r ima ges: 1.
Operat ing t he AXI S 250S AXIS 2 50S User ’s Manual 16 Disconnected Video Source Any problem with the camera or video source i s indica ted by a blank d isplay. This may indi cate a brea k in the signal t ransmissi on or th e cable, and any su ch inc ident sh ould be immediatel y referred to your system administrator.
AXIS 250S Use r’s Manual Operat ing the AX IS 250S 17 Events and Event Types Your A XIS 250S MPEG-2 Vi deo Serv er is capa ble of perform ing variou s action s when certa in type s of eve nts occu r.
Operat ing t he AXI S 250S AXIS 2 50S User ’s Manual 18 Click the Add button. Thi s launches the Event Type Setup dialo g. Depending o n the event type y ou requi re, you w ill then ne ed to pr ovide so me or a ll of the f ollowing informa tion: General • Name - Give th e event type a suitable na me.
AXIS 250S Use r’s Manual Operat ing the AX IS 250S 19 • Manua l Trig ger - This is used for manually starting and stopping the event. It is a lso possible to use this option to trigger the e vent via the server’s API. When Triggered... These setti ngs describe the actions to take when the eve nt type is triggered.
Operat ing t he AXI S 250S AXIS 2 50S User ’s Manual 20 Important ! • Send em ail no tifi catio n to - Check this box to e nable the sending of email to not ify recipie nts of events.
AXIS 250S Use r’s Manual Operat ing the AX IS 250S 21 Notification S ervers To allow your event types to send HTTP and TCP notif ications, the necessary serve r s must first be co nfigured. The No tification Se rver list shows th e se rv er s curre ntl y co nfigu red.
Operat ing t he AXI S 250S AXIS 2 50S User ’s Manual 22 The following information should be provided for a TCP notification server: • Name - This can be any descriptive name you like. • Network a ddress - Provide the addr ess of the server here .
AXIS 250S Use r’s Manual Operat ing the AX IS 250S 23 Exactl y how much pre-trig ger recordi ng will be produ ced depends mainl y o n the bit rate setting. A high-q u ality video stream will occupy more of the in ternal memory and thus shorten th e duration of the rec ording.
Operat ing t he AXI S 250S AXIS 2 50S User ’s Manual 24 Devices This se ction allows you to confi gure and us e Pan/Tilt/ Zoom devices with your AXI S 250S. Click the Modify button to open a new window allo w ing you to cre at e/edit preset positi ons.
AXIS 250S Use r’s Manual Operat ing the AX IS 250S 25 Live View Layout The home page f or the A XIS 250S MP EG-2 Vid eo Server can be alt ered to yo ur own requirement s. Click the link to Live View Layout to open t he Personal Settings . Most of the featur es on the Live View page can be cus tomized.
Adminis trati on & Sy s tem Options AXIS 2 50S User ’s Manual 26 Administration & System Options This sec tion lists and de scribes the admini stration tools u sed for the genera l configurati on of th e AX IS 25 0S - the System Optio ns . Th e topics covered are, f or example, network setti ngs, date an d time s ettings , users, etc.
AXIS 2 50S Use r’s Manual Admini stration & System Options 27 System Options Overview The tabl e belo w pr ovid es a brie f o verv iew o f the S ystem O pti on s.
Adminis trati on & Sy s tem Options AXIS 2 50S User ’s Manual 28 Adding Users Click Add to ad d a new user. Th e following f ields must th en be completed: • User Name - Must contain at least one, but not more than fourteen cha racters. • Password - Must con ta in at least o n e , but not m o r e t han eigh t c h aracters .
AXIS 2 50S Use r’s Manual Admini stration & System Options 29 Allowed Po rts - Check the b oxes for the protocols that the user (IP address) will be allo wed to use to access the server.
Adminis trati on & Sy s tem Options AXIS 2 50S User ’s Manual 30 TCP/IP Networ k Settings From the Network Settin gs, configure the TCP/IP network setting s as follows: Automatic IP Configuratio.
AXIS 2 50S Use r’s Manual Admini stration & System Options 31 Manual IP Configuration IP Add ress - Spec ify a unique 32-bi t IP address for your se rver, to establish co mmunication with your network. Written as four numbers separated by periods, each number within the addr ess must be in th e range 0 - 255.
Adminis trati on & Sy s tem Options AXIS 2 50S User ’s Manual 32 Network Traffic This can be u sed to change th e network spee d for your ser ver. Normall y, there is no need to use anything o ther than Auto -negotia te , whic h will automati call y select t he corr ect medi a type.
AXIS 2 50S Use r’s Manual Admini stration & System Options 33 COM-Port The CO M port on the AXIS 250S is acc essed via the RS-232 s erial connecto r on the r e ar of the unit, or via the RS -485 on terminal bl ock B. Select the port from the Physical port drop-d own list.
Adminis trati on & Sy s tem Options AXIS 2 50S User ’s Manual 34 As we ll as the log file s, the fo llowin g are also available: •T h e Server Report - Th e Server Report displays a listing of important information about the AXIS 250S.
AXIS 2 50S User’s M anual Other I P Setup Met hods 35 Appendix A - Other IP Setup Methods Importan t! As an alter native to the ARP command (as describ ed on page 10), you can set the IP add ress fo.
Othe r IP Set up Metho d s AXIS 250S User ’s Manual 36 Setup_IPInstaller .exe program to start the ins tallation. 2. The AXIS IP Install e r - Setup dialo g is displa yed on the sc reen. 3. Fo llow th e inst ructions as they appear . C lick Finish to comp lete th e ins tallati on.
AXIS 2 50S User’s Manual Troubl e shooting 37 Appendix B - Tro ubleshooting This ap pendix provid es usefu l inform ation to h elp you t o resolv e any d ifficulty you migh t have with you r AXIS 250S. Symptoms, poss ible caus es and remedi al actions a re provided in a quic k reference table.
Troubl e shootin g AXIS 250S Us er’s Manua l 38 PINGing Your IP Address By sending a packe t to the specified addres s and waiting for a repl y, the PING utility can determine whether a specific IP addres s is accessible. It al so provides a useful method for confirm ing addressing conf licts with your A XIS 250S on th e network.
AXIS 2 50S User’s Manual Troubl e shooting 39 Symptoms, Possible Causes and Remedial Actions Sympto ms Possible c auses Remedial a ctions The AXIS 250S cannot be accessed from a browser. The IP address is already being used by another device. Run the PIN G utility (as described above) and follow the appropriate recommendations.
Troubl e shootin g AXIS 250S Us er’s Manua l 40 Note : If you still have a problem after readin g this informa tion, please cont ac t your reseller or visit the Axis Support Web a t www.axis.com/techsup/ Slow video Outdated drivers for graphics car d.
AXIS 2 50S User’s M anual Updating the Firmware 41 Appendix C - Updating the Fi rmware The AXIS 250S firmware i s stored in Fl ash mem ory. This m emory i s provide d by a sil icon chip that, just like any other ROM device, retains data content even after po wer is removed.
Customizin g The AXIS 250S AXIS 250S User ’s Manual 42 Appendix D - Cu stomizing The AXI S 250S Modifying the File System The Linux-b ased operating system and flash memor y file system make it po s.
AXIS 2 50S Use r’s Manual Custom izing The AXIS 250S 43 Custom Web Pages The AXIS 250S contains a re-writable f lash memory file system that allows some direct ories and fil es to be changed b y the root user, usin g FTP.
Customizin g The AXIS 250S AXIS 250S User ’s Manual 44 7. Star t your brows er and view th e W eb pages you uploaded, by entering the fol lowing URL in the lo cation/A ddress fiel d: Example ! The images are now up dated in your browse r. 8. Enter bye in the command window to exit the ftp program.
AXIS 2 50S Use r’s Manual Custom izing The AXIS 250S 45 Creating a New Home Page Havin g create d and stor ed your new cus tom Web pages in product memory, pr oceed to assig n o ne o f the se pa ge s as yo u r de fa ult Ho me page i n th e A XIS 25 0S, as de scribed b elo w: Caution! 1.
Unit C onnec tions AXIS 2 50S User ’s Manual 46 Appendix E - Unit Connections The D-Sub Connect or The AXIS 25 0S provides one 9- pin D-sub connec tor, providi ng the physi cal interface for an RS-2.
AXIS 2 50S Use r’s Manual Unit C onnections 47 Schematic Diagram - Terminal Con nectors A & B o o Mode Power Suppl y 3.3V ! ! ! ! ! o Switch A1 o ! ! COM ! GND PIN 5 o ! ! o o Infrared Sen sor - + AXIS 250S PS-K 9 W o A2 o o ! ! o A3 A4 ! ! ! ! ! ! o B2 o B1 o B3 o B4 RS-4 85 ! De vice o o o o o ! ! ! A B (e.
Unit C onnec tions AXIS 2 50S User ’s Manual 48 Con necti ng Pa n/ Tilt De v ice s The AXIS 2 50S supports a rang e of Pan Tilt devi ce drivers. Th e driver is sel ected from the COM Por t settings , w hich are fou nd under System o ptions - Ports & Devices .
AXIS 2 50S Use r’s Manual Unit C onnections 49 Controlli ng and Monito ri ng By entering http requests in your browser’s U R L fiel d, you can: • drive the transistor output high or low • moni.
Unit C onnec tions AXIS 2 50S User ’s Manual 50 The AXIS 2 50S then displ ays the stat us of the inputs , as follow s: Inpu t1=0 Inpu t2=1 Inpu t3=0 Inpu t4=0.
AXIS 25 0 S Us er ’ s Manu al Technical Sp ec i fications 51 Appen d ix F - Tech ni c al Spe c if i c at io n s System Requirements - The AX IS 250S uses the standard Inte rnet TCP/IP sui te of proto cols and can be used w ith Wi ndows 20 00 or X P.
Techn ical Spec ifications AX IS 250S Us er’s Manu al 52 Appr ovals - EMC • EN 55022:19 98 (CISPR 22:1997), Class B - Emission, Eur ope. • EN 55024:19 98 - I mmunity, Europe. (Line input only. The Mic input may be subject to interf er- ence from nearby radio t ra nsmitters.
AXIS 250S Use r’s Manual Bandwi dth 53 Appendix G - Bandwidth As diff erent net works have differen t characte ristics and differe nt amounts of bandwi dth avai lable, the AXIS 250S’s video and au dio settings ma y need to be adju ste d to suit the prevaili ng conditions.
Bandwidth AXIS 2 50S User ’s Manual 54 Other Considerations • Event types that perform uploads should be kept to the absolute minimum required for your application. There is a limit of 3 simultaneous uploads at any one time, although more may be configured.
AXIS 250S User ’s Manual Index 55 Index A Act ions 17 Activa te output port 19 Add ing Allowed IP addresses 28 Notifica tion servers 21 Upload servers 20 Users 27 Additional information - upload ser.
Index AXIS 250S User’s Manua l 56 IP address notification 30 IP addresses - allowed 28 IP setup m et hods 35 K Keep act ive du r i n g even t 19 Keep act ive for 19 L Log files 33, 37 Log files - ev.
AXIS 250S User ’s Manual Index 57 Uploading to FTP servers 19 User groups 28 Users 27 Using the Video Ser ver 35 V Video bit rate 53 Video Sources 13 Viewer - user group 28 W Warning Log 33 When triggered.
An important point after buying a device Axis Communications 250S (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Communications 250S yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Communications 250S - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Communications 250S you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Communications 250S will certainly help you make a decision on the purchase.
If you already are a holder of Axis Communications 250S, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Communications 250S.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Communications 250S. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Communications 250S along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center