Instruction/ maintenance manual of the product HICOM Hicom 300 Siemens
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Hicom 300 optiset E standar d optiset E ad v ance / ad v ance plus optiset E memor y s.
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3 User Guide Introduction .............................................................................................. 5 Executive / Secretary Features .............................................................. 7 Dial Ex ecutive / Dial Secretar y .
4 Call Diversion Features ........................................................................ 26 Fix ed Call F orwarding ............................................................................. 26 V ar iab le Call F orw arding ..............
5 Intr oduction This guide is designed to assist extension users on a Siemens Hicom 300 Communication System to use all authorised features. Your extension may not be authorised ∗ ∗ ∗ ∗ ∗ to use all features. The Siemens representative can confirm features that are available to you.
6 Intr oduction - Cont’ d The telephones are easily recognised by three dialogue keys namely: ✔ Yes Key Forward Scroll Key Backward Scroll Key The Siemens optiset E Digital Feature telephones operate via a Menu- controlled User Guidance Display System.
7 Dial Executive / Dial Secretary The Dial Exec / Dial Sec keys have multiple functions These keys provide direct access to the executive or secretary without using the Transfer option. The LED indicates when the executive or secretary is busy on a call.
8 Ans wering Calls f or Ex ecutive/s When the secretary is FREE , calls for the executive/s will ring on the secretary’s extension. Answer Call for Executive/s when FREE SOURCE OF CALL FOR EXEC 1/2/.
9 Ring T ransf er Calls for the executive can be forced from the secretary to the executive for answering. This feature can be activated from either extension.
10 Representative Secretar y When a secretary is temporarily absent another digital telephone may be nominated to receive the calls for the executive/s.
11 V oice Calling This feature allows the executive or secretary to operate the Siemens optiset E as an intercom. The executive and secretary has the option to disable this feature by activating the Voice Call Protect feature.
12 V oice Calling - Cont’ d If Voice Call Protect is activated on the extension to which you wish to make a Voice Call, the Voice Call key will not activate the loudspeaker PROTECTED.
13 Internal and External Dialling Handset Operation - lift handset, listen for internal dial tone - dial the required extension number or external number preceded by line access code (code is normally.
14 Call T ransfer You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press ✔ ✔ ✔.
15 Call T ransfer - Cont’ d If the extension remains busy or unanswered the call will automatically be transferred back to your extension. SOURCE OF CALL waiting Enquir y Call This feature allows yo.
16 T og gle Between Calls You have a call on the line and wish to make a second call and want to toggle between both calls. Activate Toggle - press ✔ ✔ ✔ ✔ ✔ key to confirm Consultation opti.
17 8 W a y Conf erence This feature allows you to bring up to seven parties into an existing conversation on your extension. The seven parties could be external, internal or a mix of both.
18 8 W a y Conf erence - Cont’ d Transfer the Conference to Another Extension - press ✔ ✔ ✔ ✔ ✔ key to confirm Consultation option - dial required extension - scroll to Transfer Conference.
19 Call Pic kup The Call Pickup feature allows you to answer any ringing extension in your pickup group from your telephone. Activate Call Pickup An extension within your pickup group is ringing - Cal.
20 Second Call Camp-on This feature allows a second call to camp on your extension when you are busy on a call. The caller will receive ringing tone instead of busy tone.
21 T ransf er a Second Caller Answer Second Call If you are busy on a call when the Call Pickup LED flashes and you wish to answer the waiting call. - ask existing caller to hold - press Call Pickup k.
22 Call P ark Calls may be parked on your optiset E for retrieval from your telephone or any other digital telephone in your Call Pickup group which is equipped with a Park key.
23 Call Bac k Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back Busy - called extension is busy - press ✔ ✔ ✔ ✔ ✔ key to conf.
24 Call Bac k - Cont’ d If the called extension is a screen based digital telephone with a Mailbox key a message will be left in the user’s mailbox to call your extension. Should you fail to answer a Call Back that you have activated, the system will automatically cancel the feature after ringing your extension for a predetermined time.
25 External Line Reser v ation Should you dial 0 for a line and receive busy tone, i.e. all lines are busy, you may reserve the first line to become free for your use.
26 Fixed Call Forwar ding Your line can be forwarded to a fixed destination for answering. This can be to either a Digital, analogue extension or external number.
27 Fix ed Call Forwar ding - Cont’ d Reactivate Fixed Call Forwarding - press Call Forward key - Call Forward LED is on FORWARDING TO EXTENSION NAME Calls will now go to the Fixed Call Forward destination immediately .
28 V ariable Call Forwar ding This is a temporary Call Forwarding feature which allows you to divert all your calls to a destination of your choice and will override your Fixed Call Forwarding destination.
29 PIN Features Electr onic T elephone Lock This feature allows you to lock your extension by dialling your PIN, which prevents unauthorised use of your extension.
30 Mobile Class of Ser vice This feature allows you to activate your own Class of Service (barring level) on any extension. Activate Mobile Class of Service - dial ∗ ∗ ∗ ∗ ∗ 25 and your PIN .
31 Follo w Me This feature allows you to activate Call Forwarding at a remote extension to enable calls to follow you from extension to extension. Activate Follow Me When you arrive at the remote extension where you wish to receive calls made to your extension.
32 Speed Dialling via Pr ogramme K e y Spare keys on the optiset E telephone and on the add-on Key Module are available for programming of direct dialling numbers, internal or external.
33 Individual Abbre viated Dialling In addition to the System Abbreviated Dialling lists you may programme 10 additional numbers, under the dial keypad digits 0 - 9 , for your exclusive use. These numbers will however be subject to any trunk barring limits which apply to your extension.
34 System Abbre viated Dialling The system allows for the storage of 16000 external telephone numbers divided into 16 groups, each containing 1000 numbers.
35 Stored Number Redial This feature allows you to store any number for later re-dialling. The number may be stored for as long as required. Store a Number You have dialled a number and have not been answered or the number is busy, do not disconnect.
36 Timed Reminder Timed reminders or alarms can be programmed to remind you of meetings or appointments. This feature has to be programmed on a key. Programme Timed Reminder on a Key - press Service M.
37 Timed Reminder - Cont’ d Cancel Timed Reminders - press Service Menu key - press Remind key until required alarm is displayed - scroll to Delete? option - press ✔ ✔ ✔ ✔ ✔ key to confirm.
38 K e y Settings The Plus (+) and Minus (–) keys allow for the individual settings of the levels of speech, ringing, ring tones and warning tone volume.
39 K e y Settings - Cont’ d To Change Hands-free Mode - do not lift handset - press + and – keys simultaneously - scroll to Hands-free Mode option - press ✔ ✔ ✔ ✔ ✔ key to confirm Hands-.
40 Variable Call Forward ò Service ò ï Destinations ò Switches ð ò Use Speed Dial ò ï Key Functions ò Voice Mail Services (51/52) ò PIN/COS (67) ò Reminder (7) ò Additional Functions ð ò.
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42 optiset E memor y.
43 Electr onic Notebook Programme External Numbers and Names - press MENU key - press 8 key - enter required name - press 8 key - enter required number (preceded by 0 for external no.
44 Siemens Telecommunications (Pty) Ltd. Private Bag X71 Halfway House 1685.
An important point after buying a device Siemens HICOM Hicom 300 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Siemens HICOM Hicom 300 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Siemens HICOM Hicom 300 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Siemens HICOM Hicom 300 you will learn all the available features of the product, as well as information on its operation. The information that you get Siemens HICOM Hicom 300 will certainly help you make a decision on the purchase.
If you already are a holder of Siemens HICOM Hicom 300, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Siemens HICOM Hicom 300.
However, one of the most important roles played by the user manual is to help in solving problems with Siemens HICOM Hicom 300. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Siemens HICOM Hicom 300 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
