Instruction/ maintenance manual of the product 300 Siemens
Go to page of 23
Operating Instr uctions V oice Mail System Hicom 300.
2 Hicom 300 V oice Mail System GENERAL INFORMA TION ........................................................................ 5 User notes .............................................................................................. 5 QUICK HELP REFERENCE .
3 CONTENTS - Cont’d DISTRIB UTION GROUPS ........................................................................ 13 Setup a distrib ution group .................................................................... 13 Scan f or e xisting distri b ution groups .
4 CALL FORW ARDING T O V OICE MAIL SYSTEM - DIGIT AL TELEPHONES - ...................................................................... 21 Preset Call F orwarding to y our mailbox ................................................ 21 Deactiv ate Call F orwarding .
5 GENERAL INFORMATION User notes Spoken user prompts in the Hicom 300 Voice Mail System (VMS) will guide you step by step through the various operations and menu’s Each time you hear a single “bleep” tone you can proceed to the next input - the spoken announcement will be stopped.
6 QUICK HELP REFERENCE # Delete * Save / End / Scan 1 Record 3 Listen / Pause 4 Go back 10 seconds to listen 6 Go forward 10 seconds to listen 7 Reply to Message (connect to sender’s mailbox) 07 Con.
7 PERSONALISING YOUR MAILBOX The first step in personalising your mailbox is to replace your extension number with your own name. Recording your name * 75 Access to Voice Mail System ID No.
8 PERSONALISING YOUR MAILBOX - Cont’d Selecting separate personal announcements for external and internal calls * 75 Access to Voice Mail System ID No.
9 SENDING A MESSAGE Direct access to other mailbox * 79 Access internal Voice Mail System XXXX Enter required extension number * Connect to selected mailbox 1 Record message * Store message Calling an.
10 TRANSFERRING CALL TO MAILBOX An external caller wishes to leave a message in another mailbox. R Press Transfer key XXXX Dial required mailbox / extension number *79 Access internal Voice Mail System Replace handset Caller will be prompted to record a message.
11 RETRIEVING MESSAGES FROM YOUR MAILBOX You will be notified of messages waiting for retrieval by a voice announcement on your extension when lifting your handset.
12 RETRIEVING MESSAGES - Cont’d Listen to message currently on screen - Press MESSAGE RETRIEVE key - Listen to message # Delete message or * Save message / Scroll 3 Listen to next message or 7 Reply.
13 DISTRIBUTION GROUPS Messages may be sent to a predetermined group of extensions. This feature must be allocated in your class of service. Setup a distribution group * 75 Access to Voice Mail System ID No.
14 DISTRIBUTION GROUPS - Cont’d Send a message to a distribution group * 75 Access to Voice Mail System ID No. PIN number to access own mailbox * 1 Distribution groups 1 Distribute messages 800 * Enter group number/s (or 801-809) * End 1 Record message * End message Send a message to a temporary group * 75 Access to Voice Mail System ID No.
15 DISTRIBUTION GROUPS - Cont’d Scan existing distribution message lists * 75 Access to Voice Mail System ID No. PIN number to access own mailbox * 1 Distribution groups * Scan messages 3 Listen to message # Delete message Delete messages From time to time it is essential to delete messages, which you have sent, from the Voice Mail System.
16 NOTIFICATION The Voice Mail System is able to notify you immediately, or at a predetermined time daily, of messages awaiting delivery to you at a selected destination. This feature must be allocated in your class of service. Access Notification * 75 Access to Voice Mail System ID No.
17 NOTIFICATION - Cont’d Option 2 - Immediate (restricted date and time) 4 Enter start date and time e.g. 31081200 6 Enter end date and time e.g. 15091800 Notification between 1200 and 1800 from 31 Aug. - 15 Sept. as and when messages received. Option 3 - Predetermined time (daily) 4 Enter start time e.
18 PASSWORD Securing your mailbox (with optional password) * 75 Access to Voice Mail System ID No. PIN number * 8 Special functions 4 Password # Delete existing password or XXXX Enter a 1-6 digit pass.
19 ACCESS FROM OUTSIDE YOUR COMPANY The Voice Mail System may be accessed from outside the company to allow you to send and retrieve messages and change various features on your mailbox. This feature is only available when you are using a DTMF (Dual Tone Multi- Frequency) telephone instrument.
20 CALL FORWARDING TO VOICE MAIL SYSTEM - ANALOGUE TELEPHONES - Incoming calls may be directed to your mailbox by using CALL FORWARD PRESET or CALL FORWARD VARIABLE.
21 CALL FORWARDING TO VOICE MAIL SYSTEM - DIGITAL TELEPHONES - Incoming calls may be directed to your mailbox by using CALL FORWARD PRESET or CALL FORWARD VARIABLE.
22 CALL FORWARDING - Cont’d Reactivate Call Forwarding - CALL FORWARD led is off - Press CALL FORWARD key - CALL FORWARD led is on and / or - Display shows - FORWARDING TO * 75 VOICE MAIL Calls will now be forwarded directly to your mailbox.
23 PERSONAL ANNOUNCEMENT SUGGESTIONS Advise the callers that they have reached the correct destination You have reached the answering service of.................... Supply the callers with the following information:- I will be in a meeting from.......
An important point after buying a device Siemens 300 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Siemens 300 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Siemens 300 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Siemens 300 you will learn all the available features of the product, as well as information on its operation. The information that you get Siemens 300 will certainly help you make a decision on the purchase.
If you already are a holder of Siemens 300, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Siemens 300.
However, one of the most important roles played by the user manual is to help in solving problems with Siemens 300. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Siemens 300 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
