Instruction/ maintenance manual of the product CCM Avocent
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Installer/User Guide For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-434-00 1B Avocent International Ltd.
INSTRUCTIONS T hi s sy mb ol i s i n te nd ed t o al er t th e us er t o th e pr es en ce o f im p o rt an t op er at in g an d m ai nt en an ce ( se r v ic in g) i ns tr uc t i on s in t he l it e r at ur e ac co mp an y i ng t he a pp li an c e .
CCM Inst aller/User Guide A voc ent, the A vocent logo, The Powe r of Being There and A VW orks are registered trademarks of A vocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2005 A vocent Corporation.
USA Notification W ARNING: Changes or modifi cations to this unit not expressly approve d by the party res ponsible for co mpli- ance could void the user’ s aut hority to operate the equipment. NOTE: This equipment has been test ed and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
iii Table of Contents List of Figures ................ ................ ............. ................ ............. ................ ................ ...... vi i List of Tables ............... ................ ............. ................ .........
iv CCM Installer/User Guide Session sharing .................... ...................... .......................... ...................... .............. ........ ......... 23 CLI Mode ................ ...................... ............... ...........
Table of Contents v Port History command....................... .............. ......................... ....................... .............. ........ ... 59 Port Logout command ......... .............................................................
vi CCM Installer/User Guide SPC Command ................... ....................... .............. ...................... ............... ...................... . .......... ... 85 SPC Socket Command ....... ............................ ..............
vii List of Figures Figure 2.1: CCM1650 Appliance Front Panel .................................................... ........... ............ ....... 5 Figure 2.2: CCM1650 Appliance Back P anel ............. .............................................
viii CCM Installer/Us er Guide.
ix List of Tables Table 2.1: CCM4850 Appl iance LAN LED Values ........... .......................................... ...................... 7 Table 3.1: Appliance Feature Reference ................ ...................... ............... .............
x CCM Installer/User Guid e Table 5.15: Server FLASH Command Parameters ... ...................... .............. .......................... ........ 67 Table 5.16: Server Init Command Parameter .. .......................... .............. ...........
List of Tabl es xi Table 5.43: User Delete Command Parameter ....................... ......................... .......................... ..... 88 Table 5.44: User Logout Command Parameter ...................... ......................... .............
xii CCM Insta ller/User Guide.
1 CHAPTER 1 Product Overview Features and Benefit s Overview The CCM console management appliance provides non-blocked access and control for devices such as serial-managed Linux (or other UNIX) servers, routers, powe r man a gement devices and firewalls.
2 CCM Installer/User Guid e User authentication and dat a security The CCM user database supports up t o 64 user accoun ts, which include username s, passwords and/ or keys, plus specifications of access rights/leve ls to CCM appliance ports and commands.
Chapter 1: Product Overview 3 • Reduced Airflow: In stallation of the equip ment in a rack should be such that the amount of air- flow required for safe operation of the equipment is not compromised.
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5 CHAPTER 2 Installation and Configuration Hardware Overview This section describes the CCM appl iance LEDs, buttons and connectors. CCM850 and 1650 appliance hardware Figure 2.1 shows the front panel of a CCM1650 a ppliance. (The front panel s of the CCM850 appliance and the CCM1650 appliance contain the same LEDs and buttons.
6 CCM Installer/User Guid e Figure 2.2: CCM1650 Appliance Back Pan el The back panel contains: • RJ-45 port connectors for serial cabling (the CCM850 appli ance has 8 port connectors, the CCM1650 appliance has 16 port conn ectors). The port number is adjacent to each connector .
Chapter 2: Installation and Configuration 7 Figure 2.4 shows the back panel of a CCM4850 appliance. Figure 2.4: CCM4850 Appliance Back Pan el The back panel contains: • The AC line cord connector . • Outflow openings for the tw o internal fans. • A DB-9 DEBUG POR T connector .
8 CCM Installer/User Guid e 3. Attach a LAN interface cable to the LAN conn ector on the CCM appliance. A CA T 5 cable is required for 100BaseT operation. For CCM4850 appliances, a CA T 6 cable is required for 1000BaseT operation. 4. Insert the power cord into the back of the CC M appliance.
Chapter 2: Installation and Configuration 9 3. Y ou may verify that the BootP pro cess was successful with a ping command, which tests net- work connectivity . The ping command is entered as: ping <ip_address> For example, the following comm and tests th e network connectivity of a CCM appliance with the IP address 192.
10 CCM Inst aller/User Guide Initial CCM appliance login The CCM appliance ships with a single user defined in its user datab ase. The first time you connect to the appliance, you are prompted for a username. T o log in to the CCM appliance for the first time: 1.
Chapter 2: Installation and Configuration 11 T o reboot the appliance in har dware: 1. Locate the recessed RESET button on the front of the CCM appliance. An opened paper clip may be used to depr ess the button. 2. Insert the opened paper clip in the recess, then depress the button.
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13 CHAPTER 3 Operations Overview The CCM console management appliance and its po rts are easily configured and managed to m eet your requirements for device co nnection, user authentication, access co.
14 CCM Inst aller/User Guide To update the boot or application firmware on the applian ce, use the Server FLASH command (page 67). The appliance may be rebooted or reinit ialized by pressing a button on the appliance or by issuing a command; see Rebooting and Reinitializing the CCM Appliance on page 10.
Chapter 3: Operations 15 Configuring Serial Port Settings You may configure a CCM por t to support one of two types of target devices (TDs): SPC or console.
16 CCM Inst aller/User Guide group). One or more port groups may then be sp ecified in a user account. A group name may contain up to ei ght characters. Up to 8 port groups may be specified for a CCM850 app liance user, up to 16 port groups for a CCM1650 appliance user and up to 48 port groups for a CCM485 0 appliance user.
Chapter 3: Operations 17 transmit, receive and error counts. When you request information about a single port and a user is currently accessing that port, th e display also includes the username, access rights and other information about the current session.
18 CCM Inst aller/User Guide St andalone third p arty T elnet client s You may use third p arty Telnet clients t o access the CCM appliance directly without AVWorks software.
Chapter 3: Operations 19 The optional Exclusive parameter requests exclusiv e access to the port. This is valid only if the port is not currently in use. See Session sharing on page 23 f or more information. If you do not specify a port, a menu will be disp layed, listing the ports th at are available for serial connection.
20 CCM Inst aller/User Guide PPP dial-in may be used to access a remote CC M appliance that does not warrant a W AN (Wide Area Network) link to the Ethern et interface. The PPP dial-in may also be used to access a subnet containing remote devices in the event of a WAN lin k failure.
Chapter 3: Operations 21 SSH server keys When SSH is enabled for the fi rst time, all sessions are term inated and the CCM appliance generates an SSH server key. The key generation process may take up to three minutes. Th e key is computed at random and is stored in the CCM configuration database.
22 CCM Inst aller/User Guide A user’s access rights are determin ed from the authentication method used. SSH key authentication always uses the access rights from the local user database.
Chapter 3: Operations 23 T o enable SSH session access to the CCM applian ce: 1. Issue a Show Server Security command to ensure that you are using an authentication method other than None. SHOW SERVER SECURITY 2. Issue a Server SSH command with the Enable parameter .
24 CCM Inst aller/User Guide • The CCM1650 appli ance allows up to 32 total co ncurrent sessi ons, with up to four concurrent sessions per port. • The CCM4850 appli ance allows up to 96 total co ncurrent sessi ons, with up to four concurrent sessions per port.
Chapter 3: Operations 25 Example 2 - RU’s access level is equal to or higher th an SO’s access level Share mode = Disabled -or- SO is connected exclusively RU is prompted with preem ption choices E, N and D. If RU replies with E , then SO will be preempted/disconnected and RU wi ll be connected exclusively to the port.
26 CCM Inst aller/User Guide T o initiate a devic e session with exclusive access: At the Username: prompt, enter you r username, followed by an E or e . -or- If device connections from the console port are en abled, enter a Connect command, followed by a port number or name, then the Exclusive parameter.
Chapter 3: Operations 27 Ending Device Sessions T o end your session: Enter CLI mode and issue a Quit c ommand. - or - If you initiated the device session with a Connect comm and, enter CLI mode and issue a Disconnect command. - or - Allow the port to tim e-out due to inactivity.
28 CCM Inst aller/User Guide T o add a user: Issue a User Add command. USER ADD < username > [PASSWORD=< pwd >] [SSHKEY=< keyfile >] [FTPIP=< ftpadd >] [KEY=< sshkey >] [ACCESS=< access >] [GROUP=< group1 >[,< group2 >.
Chapter 3: Operations 29 Access levels When you specify a user’s permissions, you may eith er indicate the individual rights as listed in Table 3.4 or you may indicate a predefined access level.
30 CCM Inst aller/User Guide 3. T o display the access rights and level for one or all users, issue a Show User command. SHOW USER < username >|ALL For more information, see Managing User Accoun ts on page 27 plus User Add command on page 87, User Se t command on pag e 89 and Show User command on page 83.
Chapter 3: Operations 31 No authentication When authentication is di sabled, users are not auth enticated. Telnet session s to serial ports are accepted immediately, and users are not prompted fo r a username or password. In this case, users are granted access only to the port to whic h they are connected, including Break access.
32 CCM Inst aller/User Guide 2. Issue a Server Security co mmand, using the Authenticatio n paramet er to specify the authentication method. Use the Encrypt parameter to enable pl ain text T elnet connections, SSH connections or both.
Chapter 3: Operations 33 Managing Port History Each CCM appliance serial port has a circular history buffer that contai ns the latest 64K bytes of data received from the attached serial device. You may enable the NFS feature, which will wr ite buffered data to a file on an NFS server.
34 CCM Inst aller/User Guide The following examples assume the user is in port history mode. The following command searches the history buff er in the upward dir ection for the string Abort Process. PORT HISTORY> s -u “Abort Process” The following command searches the history buffer for the string Process, ignoring case.
Chapter 3: Operations 35 • If Clear is specified, the port history buffer is clea red and all data is d iscarde d at the end of a session. • If Keep is specified, the port history buffer’ s co ntent is retained at the end of a session.
36 CCM Inst aller/User Guide The valid file types are: • Linear - A file will be opened for writing at the end (appended); thi s is the default • Daily - A new file will be created every midnight By default, the TCP network protocol is used fo r communications betw ee n the CCM appliance and the NFS server.
Chapter 3: Operations 37 be also be unique for each day. You may use the substitu tion strings listed in Table 3.7 as part of the filename specification , regardless of the file type.
38 CCM Inst aller/User Guide If you specify a nondefault filename, and later attemp t to change the file type from linear to daily , the request will be rejected if the filename speci fication does not include a date substitution string.
Chapter 3: Operations 39 Managing the CCM Appliance Using SNMP The CCM console management appliance provides a set of commands that create and manage SNMP structures for use by third party network management products.
40 CCM Inst aller/User Guide When you define at least one SNMP manager, SNMP requests are proces sed if they are from one of the defined SNMP managers.
Chapter 3: Operations 41 2. T o delete an SNMP trap desti nation address, issue a Server SNMP T rap Destination command with the Delete parameter and the dest ination’ s IP address. SERVER SNMP TRAP DESTINATION DELETE < ip_address > For more information, see Server SNMP Trap Destination comm and on page 75.
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43 CHAPTER 4 Using CCM Appliance Commands Accessing the CLI You may access the CLI in three ways: using the Telnet CLI, using the console port or entering the CLI access character during a sessi on to a serial device. When th e CLI is accessed, its prompt appears (>), indicating you may type a command.
44 CCM Inst aller/User Guide Table 4.2 lists the line editi ng operations for ASCII TTY devices. There is no command line buffer available on an ASCII TTY device. When commands take effect Each command is completely processed before the next command may be entered.
Chapter 4: Using CCM Appliance Commands 45 Not every command will contain al l syntax types. For example, the following comm and reboots the CCM appliance. >SERVER REBOOT In this case, both SERVER and REBOOT are positional commands. In most cases, one or more spaces s eparate positional commands, posi tional parameters and keyword parame ters.
46 CCM Inst aller/User Guide In the following example, the keyword param eter “b aud” is misspelled. Even if more than three characters are entered, th ey must all be correct. > port 2 Set Baux=57600 flow=xon ---- ERR 26 - SET keyword parameter inval id In the following example, the keyword value “576 ” is not valid.
Chapter 4: Using CCM Appliance Commands 47 Command Summary Table 4.4 lists the CCM appliance commands, including a brief description plus the required access rights and level. T able 4.4: CCM Appliance Command Sum mary Command Description, Access Right and Access Level Connect Accesses devices from the console port.
48 CCM Inst aller/User Guide Port Logout T erminates the CCM session on a specified port. Access right: USER Access level: ADMIN or APPLIANCEADMIN Port NFS Enables/disables the NFS feature on a port. Access right: SCON or PCON Access level: ADMIN or APPLIANCEADMIN Port Set Changes port settings.
Chapter 4: Using CCM Appliance Commands 49 Server Security S pecifies the user authentication mode, enables/disables secu rity lock-out and connection methods. Access right: SCON Access level: APPLIANCEADMIN Server Set Changes the CCM appliance network configuration.
50 CCM Inst aller/User Guide Show Port In|Out Displays how carriage returns and linefeeds are treated. Access right: SMON Access level: ADMIN or APPLIANCEADMIN Show Server Displays CCM appliance configuration, statistics and session information.
Chapter 4: Using CCM Appliance Commands 51 User Logout T erminates a user’s session. Access right: USER Access level: ADMIN OR APPLIANCEADMIN (An ADMIN level user may issue this command for users with any level other than APPLIANCEADMIN.) User Set Changes a user ’s configuration infor mation.
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53 CHAPTER 5 CCM Appliance Commands Connect Command The Connect command establishes a connection from the console por t of the CCM appliance to a device attached to a serial port on that CCM appliance. To us e this command, you must have previously issued a Server CLI command with th e Connect=On parameter.
54 CCM Inst aller/User Guide Disconnect Command The Disconnect command terminates a session with a serial device that was previously initiate d with a Connect command.
Chapter 5: CCM Applianc e Commands 55 Syntax NFS ENABLE [IP=< nfs_se rver >] [MOUNT=< mo unt >] [FTYPE=LIN EAR|DAILY] [PROTOCOL=TCP|UDP] -or- NFS DISABLE Examples The following command enables the use of the NFS on the CCM appliance. The NFS server is located at IP address 19 2.
56 CCM Inst aller/User Guide Access right: SCON Access level: APPLIANCEADMIN Syntax NTP ENABLE [IP=< prim_add >[,< sec_addr >]] [UPDATE=< hou rs >] -or- NTP DISABLE Example The following command enables use of NTP on the CCM appliance.
Chapter 5: CCM Applianc e Commands 57 Port Alert Add command The Port Alert Add command adds a port alert string to a specified port. Each port m ay have up to ten port alert strings. Duplicate st rings are not allowed on the same port. To generate a trap, the Server SNMP Trap command must be issued to en able the PortAlert trap.
58 CCM Inst aller/User Guide Example The following command copies the alert strings defined on po rt 1 to port 17, replacing any previously defined alert strings on port 17. port 17 alert copy 1 Port Alert Delete command The Port Alert Delete command deletes one or more alert strings from a port .
Chapter 5: CCM Applianc e Commands 59 Port Break command The Port Break command sends a serial break si gnal to the device to wh ich you are attached. Access right: BREAK Access level: ADMIN or APPLIANCEADMIN Syntax PORT BREAK Port History command The Port History command accesses a serial port’s hi story mode while you are attached to the port.
60 CCM Inst aller/User Guide Port NFS command The Port NFS command enables or disables usin g the NFS feature on a por t, and specifies NFS parameters.
Chapter 5: CCM Applianc e Commands 61 The following command enables NFS on port 7, using a substitut ion string within the filename specification, and settin g zero thresholds for both size and time.
62 CCM Inst aller/User Guide SIZE=< size > Number of data bit s per ch aracter . V alid values are 7 and 8. Default = 8 PA R I T Y = < pari ty > Parity . V alid values are: None No parity . Even Even parity . Odd Odd parity . Mark Mark parity .
Chapter 5: CCM Applianc e Commands 63 Example The following command sets a baud rate of 57600 and enab les XON/XOFF flow control on port 2. > port 2 set baud=57600 flow=xonxof Port Set In/Out comma.
64 CCM Inst aller/User Guide Syntax PORT [< port >|ALL] SET IN|OUT [CR=< cr >] [LF=< lf >|CRLF=CR] Quit Command The Quit command terminates the current CCM appliance session and terminates your Telnet connection to the unit.
Chapter 5: CCM Applianc e Commands 65 Server Commands The Server command has several forms, as listed in Table 5.13. Server CLI command The Server CLI command: • Specifies the co nsole port type •.
66 CCM Inst aller/User Guide At least one parameter must be specifie d . Access right: SCON Access level: APPLIANCEADMIN Syntax SERVER CLI [TYPE=< type >] [CHAR=^< char >] [CONNECT=O N|OFF] [HISTORY=HOLD|AUTO ,CLEAR|KEEP] [MODEMINIT=“< string >”] [TIMEOUT=< tim e-out >] T able 5.
Chapter 5: CCM Applianc e Commands 67 Server FLASH command The Server FLASH command updates the CCM ap pliance program images in FLASH memory . You may wish to use this command to update th e program with new features or to install a later release of the program.
68 CCM Inst aller/User Guide Server Init command The Server Init command reinitializes the CCM appl iance configuration database, that is, restores it to default values. You may choose to retai n only the network address information. When you enter this command, you are prompted to confirm or cancel the reinitialization.
Chapter 5: CCM Applianc e Commands 69 Examples The following command enables the PP P server with a local IP address o f 192.168.0.1, a remote IP address of 192.168.0.2 an d a su bnet mask of 255.255.2 55.0. > ser ppp ena loc=192.168.0.1 rem=19 2.168.
70 CCM Inst aller/User Guide Examples The following command specifies pr imary RADIUS server information; default v alues will be used for the UDP port, time-o u t and retries values. > ser radius primary ip=192.168.0.20 0 secret=ThePrimaryRadSecret user- rights=86 The following command deletes the primary RADIUS server defin ition.
Chapter 5: CCM Applianc e Commands 71 Methods on page 30, Enabling pl ain text Telnet and SSH connections on pag e 23 and Using security lock-out on page 32. When you enter this command, yo u are prompted to confirm or cancel the specified information.
72 CCM Inst aller/User Guide Server Share command The Server Share command configures the share mode. For more information, see Session sharing on page 23. Access right: SCON Access level: APPLIANCEADMIN Syntax SERVER SHARE [DISABLE|AUTO|QUERY] Server SNMP command The Server SNMP command enables or disables SNMP UDP port 161 SNMP processing.
Chapter 5: CCM Applianc e Commands 73 Server SNMP Community command The Server SNMP Community command defines r ead, write and trap SN MP community strings. Community names are case sensitive. NOTE: The default community names are “public”; if you enable SNMP , you are encoura ged to change the community values to prevent access to the MIB.
74 CCM Inst aller/User Guide Example The following command adds an SNMP management entity with the IP address of 192.168 .0.1. server snmp manager add 192.
Chapter 5: CCM Applianc e Commands 75 Server SNMP T rap Destination command The Server SNMP Trap Destination command defi nes or deletes destinati ons for enabled SNMP traps. Once you define destinations for enab led SNMP traps, when a trap occurs, the CCM appliance will generate SNMP trap messages to each defined S NMP trap destinatio n.
76 CCM Inst aller/User Guide Show Commands The Show command has sever al forms, as listed in Table 5.28. A Show command display may span more than one screen. See Command displays on page 46 for more information. Show NFS command The Show NFS command displays NFS configuration information and the current mount status.
Chapter 5: CCM Applianc e Commands 77 If NFS has never been enabled on the appliance, the default values will be display ed. If NFS was previously enabled and successfully configured, th en later disabled, the display will retain the configured address, mount point an d file type values.
78 CCM Inst aller/User Guide The display for the console port will not include values for the so cket, power, TD, toggle, name or group fields. Table 5.30 l i sts the di splay fields for a Sh ow Port command that specifies a single port configured as TD=console.
Chapter 5: CCM Applianc e Commands 79 Table 5.31 l i sts the di splay fields for a Sh ow Port command (that specifies a single port or All) for ports that were configured as TD=SPC. The Show Port Names command displays a list of po rt numbers and their names.
80 CCM Inst aller/User Guide Show Port In/Out command The Show Port In/Out command display s the transl ation settings for all ports. These translation settings i ndicate how carriage ret urns and linefeeds ar e treated in incoming an d outgoing se rial data.
Chapter 5: CCM Applianc e Commands 81 Show Server CLI command The Show Server CLI command di splays the serial CLI settings. Access right: SMON Access level: ADMIN or APPLIANCEADMIN Syntax SHOW SERVER CLI Show Server PPP command The Show Server PPP comm and displays the current PPP settings that were configured with the Server PPP command.
82 CCM Inst aller/User Guide Access right: SMON Access level: ADMIN or APPLIANCEADMIN Syntax SHOW SERVER RADIUS Show Server Security command The Show Server Security comman d displays the current authenti cation, connection and lock-out settings that were configured with the Se rver Security and Server SSH commands.
Chapter 5: CCM Applianc e Commands 83 Show User command The Show User command displays information about one or all users. Access right: SMON Access level: ADMIN or APPLIANCEADMIN Syntax SHOW USER [< username >|ALL] The Show User command displa y for one user includes th e information in Table 5.
84 CCM Inst aller/User Guide There may be a difference between the display for a Show User command (without a usern ame) and Show User < current_username >. If you do not specify a username, the command displays the current user credentials; wi th a username, the informatio n comes from the d atabase.
Chapter 5: CCM Applianc e Commands 85 SPC Command The SPC command changes settings for an SPC power control device. NOTE: T o access the control screen or command line interface provided by the SPC device, this command should not be used, and the CCM appliance port to w hich the SPC device is attac hed should be configured as TD=Console.
86 CCM Inst aller/User Guide Example The following command turns on all sockets on the SPC po wer control device attached to port 6 of the CCM appliance. The sock ets will turn on b ased on their Offmin values. spc 6 socket all on User Commands The User command has several fo rms, as listed in Table 5.
Chapter 5: CCM Applianc e Commands 87 User Add command The User Add command adds a new user to the CCM user database. The user database holds a maximum of 64 user definitions. Fo r more information, see Managing User Accounts on page 27 and Access rights and levels on page 28.
88 CCM Inst aller/User Guide Examples The following command adds the username JohnD oe, with the p assword secretname, access to ports 2, 5, 6 and 7 and user and monitor access rights. > user add JohnDoe password=secretna me access=P2,5-7,user,smon The following command adds the username JaneDoe, with access to all ports.
Chapter 5: CCM Applianc e Commands 89 Access right: USER Access level: ADMIN (may log out all exce p t APPLIANCEADMIN) or APPLIANCEADMIN Syntax USER LOGOUT < username > User Set command The User Set command changes a us er’s configuratio n in the user datab ase.
90 CCM Inst aller/User Guide Examples The following command sets the access rights fo r JohnDoe, enabling access to all ports with configuration and moni toring access rights.
Chapter 5: CCM Applianc e Commands 91 The following command adds the groups Dev3 an d Dev4 for JohnD. He may now access the ports defined in groups Dev3 and Dev4 as well as ports in othe r groups that were previously configu red for him.
92 CCM Inst aller/User Guide.
93 Appendices Appendix A: T echnical Specifications T able A.1: CCM Appliance T echnical Specifications Item CCM850 Appliance CCM1650 Appliance CCM4850 Appliance Device Ports Number 8 16 48 T ype Seri.
94 CCM Inst aller/User Guide AC-input power 45 W maximum 45 W maximum 90 W maximum AC-input maximum 90 to 267 V AC 90 to 267 V AC 100 to 240 V AC AC-input current rating 0.
Appendices 95 Appendix B: Device Cabling Each CCM appliance serial port has an R J-45 conn ector for attaching a se rial device. Table B.1 lists the pin assignments. Modular adaptors are available to convert RJ-45 modular jack s to standard pino ut configurations.
96 CCM Inst aller/User Guide Figure B.1 shows the pin assignments for the adaptors li sted in Table B.2. Figure B.1: CA T 5 and CA T 6 Cable Adaptor Pin A ssignments 210127 RJ-45 to RJ-45 Male Adaptor for Cisco and Sun Netra console port 750238 CA T 5 Serial St arter Kit - includes all t he above adaptors T able B.
Appendices 97 Reversing adaptors and cables Table B.3 lists the reversing adaptors and reversing cables available for the appliance. T able B.3: Reversing Adaptors and Cables Part Number Description 2.
98 CCM Inst aller/User Guide Figure B.2 shows the pin assignments for the adaptors li sted in Table B.3. Figure B.2: Reversing Cable Adapt or Pin Assignments If you choose to use a third party reversing cable, make sure the cable is reversin g, as shown in Figure B.
Appendices 99 Figure B.3: 8-wire RJ-45 Reversing C able RTS DSR CD RD TD GND DTR CTS 1 2 3 4 5 6 7 8 8 7 6 5 4 3 2 1 RTS DSR CD RD TD GND DTR CTS 8-WIRE CCM Port Modular Adaptor.
100 CCM Installer/Us er Guide Appendix C: Supported T rap s The CCM appliance supports the following MIB2 traps: • authentication Failure • linkUp • linkDown •c o l d S t a r t Table C.1 lists the supported enterprise traps. The Avo cent web site (www.
Appendices 101 NFSMountFailed Retrying NFS is enabled and the first mount attempt fa iled. Additional mount retries are still being performed. V ariables: primary and secondary NFS err or codes (see NFS Error Codes and Port St atus on page 105) NFSMountLost1stRetry Failed NFS is enabled a nd a mount com pleted successfu lly .
102 CCM Installer/Us er Guide NFSPortOpenFailGave Up NFS is enabled on the port, but repeated attempts to open the history file on the NFS server have failed.
Appendices 103 S pcDeviceOffline An SPC power control device is offline. V ariables: SPC device location nam e and CCM appliance port number S pcDeviceOnline An SPC power control device is o nline.
104 CCM Installer/Us er Guide UserAdded A new user has been added to the CCM appliance user database. V ariables: initiating username and new username UserAuthentication Failure A user failed to authenticate with the CCM appliance. V ariable: username UserDatabaseFile Loaded The CCM appliance has loaded a user database file.
Appendices 105 Appendix D: NFS Error Codes and Port S t atus Table D.1 describes the error codes that may be reported by the CCM appliance for NFS history file operations. Your display may also have additional descriptive information. T able D.1: NFS Error Codes Error Code Description 1 An unidentified error was encountered.
106 CCM Installer/Us er Guide 24 From the remote procedure ca ll: an unspecified error occurred. 25 From the remote procedure call: the remote address was unknown. 26 From the remote procedure ca ll: an unspecified error occurred. 27 From the remote procedure call : broadcasting is not supported.
Appendices 107 50 The network is unreachable. 51 The network dropped the connection because of a reset. 52 The software caused a connection abort. 53 The connection was reset by a peer . 54 No buffer sp ace is available. 55 The transport endpoint is already connected.
108 CCM Installer/Us er Guide 73 An invalid argument or unsupported arg ument was supplied for an operation. For examp le, attempting a READLINK on an object other than a symbolic link. NFSv3 example: attempting to SET A TTR with a ti me field on a server that does not support the operation.
Appendices 109 91 The server initiated the request, but was not able to complete in a timely manne r . The client should wait and then try the request with a new RPC transaction ID . For example, this error should be returned from a server that supports hierarchical st orage and receives a request to process a file that has been migrated.
110 CCM Installer/Us er Guide 108 A state ID generated by the current server instance (that does not designate any locking state either current or superseded) for a cur rent lockowner-file pair was used. 109 The sequence numbe r in a locking r equest is neither t he next expecte d number nor t he last number processed.
Appendices 111 NFS port st atus values Table D.2 describes the port status values that may be reported by the CCM appliance for NFS history file operati ons. 127 An illegal operation value has been specified in the arg op fie ld of a COMPOUND or CB_COMPOUND procedure.
112 CCM Installer/Us er Guide Appendix E: Port s Used Table E.1 lists the UDP and TCP port numbers us ed by the CCM appliance and the attached servers/devices.
Appendices 113 Appendix F: T echnical Support Our Technical Support staff is ready to assist yo u with any installation or operating issues you encounter with your Avocent product. If an issue should develo p, follow the steps below for the fastest possible service.
114 CCM Installer/Us er Guide.
115 Index A Access rights and levels about 28 changing 29 configuring 29 displaying 29 effect on session sharing 23 Adaptors for use with CAT 5 cable 95 reversing 97 Authentication configuring 31 , 70.
116 CCM Installer/Us er Guide Server SNMP Community 73 Server SNMP Manager 73 Server SNMP Trap 74 Server SNMP Trap Destination 75 Server SSH 75 Show command summary 76 Show NFS 76 Show NTP 77 Show Por.
Index 117 H Hardware installation 7 Help command 54 History buf fer about 33 accessing port history mode 34 , 59 clearing and discarding contents 35 commands in history m ode 33 controlling content wh.
118 CCM Installer/Us er Guide Port NFS command 60 Port Set command 61 Port Set In/Out co mmand 63 PPP about 19 displaying configuration information 20 , 81 enabling/disabling server 20 , 68 Q Quit com.
Index 119 SPC command 85 SPC device ports 16 , 85 sockets 85 SPC Socket command 85 SSH about 20 authenticating users 21 disabling access 23 , 75 displaying configuration information 23 , 82 enabling a.
120 CCM Installer/Us er Guide.
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Installer/User Guide For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-434-00 1B Avocent International Ltd.
An important point after buying a device Avocent CCM (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avocent CCM yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avocent CCM - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avocent CCM you will learn all the available features of the product, as well as information on its operation. The information that you get Avocent CCM will certainly help you make a decision on the purchase.
If you already are a holder of Avocent CCM, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avocent CCM.
However, one of the most important roles played by the user manual is to help in solving problems with Avocent CCM. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avocent CCM along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
