Instruction/ maintenance manual of the product 2160ES Avocent
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Installer/User Guide F or models: 1 40E S 1 80E S 280E S 1 1 60E S 2 1 60ES 4 1 60E S OutLook ES Series.
INSTRUCTIONS The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
OutLook ES Series Installer/User Guide Avocent, the Avocent logo and “The Power of Being There” are trademarks of Avocent Corporation. OSCAR is a registered trade- mark of Apex Inc. All other marks are trademarks or registered trademarks of their respective owners.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
T able o f Cont ent s Chapter 1: Product Overview OutLook ES Features and Benefits . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Chapter 2: Installation Getting Started . . . . . .
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Contents 1 Product O v er view OutLook ES Features and Benefits . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . .
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Chapter 1: Product Overview 3 Chapter 1: Product Overview OutLook ES Features and Benefits Avocent’s family of OutLook switches allows you to control up to 256 computers from one keyboard, monitor and mouse.
4 OutLook ES Series Installer/User Guide FLASH upgradable The OutLook ES is FLASH upgradable. This allows you to update your firmware at any time through a simple serial connection to ensure that your OutLook system is always running the most current version available.
Chapter 1: Product Overview 5 Figure 1.2: OutLook ES Model Comparison Safety Precautions T o a vo id p o te nt ia l vi d eo a nd /o r k ey bo ar d pr o bl em s wh en us in g Av oc e nt p ro du ct s : • If the b uil din g has 3-phase AC pow er , ens ure tha t the com puter an d moni t or are on the sam e phas e.
6 OutLook ES Series Installer/User Guide Rack mount saf ety considerations • Elev ated Am bient T emperature: If inst alled in a closed rack assembly , t he operation temperature of t he rack environment may be grea t er than room ambient. Use care not to exceed t he rated maximum ambient temperature of the unit .
Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rack Mounting your OutLook ES Unit . . . . . . . . . . . . . 9 Installing a 4- or 8-Port Switch . . . . . . . . . . . . . . . . . . 11 Installing a 16-Port Switch .
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Chapter 2: Installation 9 Chapter 2: Installation Getting Started Before installing your OutLook system, refer to the lists below to ensure that you have all the items that shipped with the OutLook as well as all other items necessary for proper installation.
10 OutLook ES Series Installer/User Guide CA UTI ON P ower C on side rati ons : C on nec t onl y to the p ower s ourc e sp eci e d on th e uni t. Wh en mul tip le el ec tri cal c om pon ents a re in st all ed in a r ack , a ss ure th e tota l co mpo nent p ower rat ing s do not e xce ed ci rcu it ca pa bili tie s.
Chapter 2: Installation 11 Installing a 4- or 8-Port Switch (140ES, 180ES and 280ES models) The diagram below illustrates one possible configuration for your 4- or 8-port switch. Follow the step-by-step instructions to properly install your new OutLook switch.
12 OutLook ES Series Installer/User Guide T o install a 4 - or 8-port switch: 1 . Prepare the loc ation for the swit ch. See Rack Mounting your OutLook ES Unit in this c hapter if y ou are rac k mounting t he unit. 2. Selec t cables with appropriate c onnect ors and length.
Chapter 2: Installation 13 Installing a 16-Port Switch (1160ES, 2160ES and 4160ES models) The diagram below illustrates one possible configuration for your 16-port switch. Follow the step-by-step instructions to properly install your new OutLook switch.
14 OutLook ES Series Installer/User Guide T o install a 1 6-port switch: 1 . Prepare the loc ation for the swit ch. See Rack Mounting your OutLook ES Unit in this c hapter if y ou are rac k mounting t he unit. 2. Selec t cables with appropriate c onnect ors and length.
Chapter 2: Installation 15 Installing a Multiple Switch System The following diagram illustrates one possible cascading configuration using your OutLook switch. Perform this installation if you want to add another switch to your existing system. Follow the step-by-step instructions to properly cascade your new OutLook switch.
16 OutLook ES Series Installer/User Guide Checklist of Steps for Adding a Secondary Switch At the Primary Switch At the Secondary Switch 1 . Select its location. 2. Connect cables to station connections. 3. Connect cables to a port. 4. Plug in power cord.
Chapter 2: Installation 17 9. If a secondary swit ch was previously used as a primary switch, reset OS CAR sett ings by doing the following: a. A t t he primary switch, press Print Screen t o open the Main dialog box. Select t he port number of the secondary swit ch.
18 OutLook ES Series Installer/User Guide Powering up the OutLook Switch System The switch must be powered up before the attached servers since the switch stores mouse and keyboard connection and rate data for each server. The switch uses this information to initialize the keyboard and mouse interfaces of the servers.
Contents Viewing and Selecting Ports and Servers . . . . . . . . . . . 21 OSCAR Navigation Basics . . . . . . . . . . . . . . . . . . . . . . 23 Setting up OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using Snapshot . . . . . . .
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Chapter 3: Basic Operations 21 Chapter 3: Basic Operations Viewing and Selecting Ports and Servers Use the Main dialog box to select, control and configure servers in your OutLook system. T o access the Main dialog box: Press Print Screen to start OSCAR and gain access to the Main dialog box.
22 OutLook ES Series Installer/User Guide Selecting Servers Us e t he Mai n d ial og box to se lec t s erv ers . W hen yo u s ele ct a s erv er, th e O utL ook sw itc h r eco nfi gur es the ke ybo ard an d m ous e t o t he set tin gs for th e s ele cte d s erv er.
Chapter 3: Basic Operations 23 OSCAR Navigation Basics Use the following keystrokes to navigate though OSCAR. This Keystroke Does This Print Screen Opens OSCAR. (T o print a screen, see Sending the Print Screen Keystr oke in Chapter 3.) F1 Opens the Help screen for the current dialog box.
24 OutLook ES Series Installer/User Guide Setting up OSCAR You can configure your OutLook system from the Setup dialog box. Use the Scan, Menu, Flag, Security and Broadcast options to manage routine tasks for your servers.
Chapter 3: Basic Operations 25 Assigning Server Names Use the Names dialog box to identify servers by a unique name that makes sense to you and reset names back to the default settings. T o access the Names dialog box: 1 . Press Print Screen . The Main dialog bo x will appear .
26 OutLook ES Series Installer/User Guide Changing the Display Behavior Use th e M enu dialo g box to cha nge the s erver displa y orde r, set th e Dela y Time for OS CAR af ter pr essing Print Scree n a nd cha nge th e swit ch con nectio n mode . T o access the Menu dialog box: 1 .
Chapter 3: Basic Operations 27 Preemptive to hav e the OutLook allow any user to selec t any serv er at any time; a request from anot her user disconnec ts t he current user . 2. Click O K . Setting up a Scan Pattern In scan mode, the switch automatically scans from port to port (server to server).
28 OutLook ES Series Installer/User Guide T o remove a server from the scan list : 1 . In the S can dialog box, click t he serv er t o be remov ed. 2. Press Delete . — or— Press Shift+Delete to remov e the selec ted server and all entries below it.
Chapter 3: Basic Operations 29 Controlling the Status Flag The status flag displays on your desktop and shows the name or port number of the selected server or the status of a particular port.
30 OutLook ES Series Installer/User Guide 5. T o position t he status ag on t he desktop: a. Click Set P osition t o gain acc ess to t he P osit ion Flag screen. Figure 3.7: Position Flag b. Left clic k on the tit le bar and drag to t he desired location.
Chapter 3: Basic Operations 31 Passw ords can be up t o 1 2 c haract ers long and are case sensit iv e. Legal charac ters are: A-Z, a-z, 0-9 and (spac e). 3. In the Repeat bo x, t ype the password again and press Enter . 4. Click O K . T o password protect your user station: 1 .
32 OutLook ES Series Installer/User Guide T o enable the screen saver mode with no password protection: 1 . If y our st ation is passw ord prot ect ed, perform the previous procedure rst .
Chapter 3: Basic Operations 33 Figure 3.9: Broadcast Dialog Box NO TE : B roa dc ast ing Key st roke s - Th e keybo ar d sta te mus t be id enti ca l for a ll se r ver s re cei vin g a bro adc as t to inte rp ret key stro kes i den tic all y. Spe ci c all y , t he C aps L ock a nd Num L oc k mod es mu st b e the s ame o n all key boa rd s.
34 OutLook ES Series Installer/User Guide T o turn broadcasting on or off: F ro m t h e C om m an d s m en u , c li c k t o e na b le or di s ab l e t he Br o a dc a st Ac t iv e c h ec k bo x . Using Snapshot Snapshot saves the keyboard and mouse information of the servers that are powered up.
Chapter 3: Basic Operations 35 Displaying Version Information Use the Version dialog box to display the version number of the firmware as well as keyboard and mouse information for the currently selected server. This information facilitates system troubleshooting and support.
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Contents Assigning Device Types . . . . . . . . . . . . . . . . . . . . . . . . . 39 Accessing OSCAR at a Secondary Switch . . . . . . . . . . 40 Scan Behavior with a Multiuser Cascaded System . . . . . . . . . . . . . . . . . 40 Broadcasting to Cascaded Configurations .
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Chapter 4: Advanced Operations 39 Chapter 4: Advanced Operations Assigning Device Types Us e t he Dev ice s d ial og box to as sig n d evi ce typ es to eit her ma ke you r p rim ary sw itc h a war e o f a se con dar y s wit ch or to del ete a dev ice fr om the Ma in dia log bo x.
40 OutLook ES Series Installer/User Guide 3. Choose one from the following : • No Device: If no switch or server is a t tac hed and y ou want to delete it from the list of devic es in the Main dialo.
Chapter 4: Advanced Operations 41 Scan Mode Behavior Full Connection User has k eyboard and mouse control. W atch Connection User sees video only; has no keyboard or mouse control. Skip Connection User cannot select the server because access is unavailable.
42 OutLook ES Series Installer/User Guide Broadcasting to Cascaded Configurations Broadcasting to a cascaded configuration requires special consideration at both the primary and secondary switches. Follow these step-by-step instructions to properly configure your system for cascaded broadcasting.
Chapter 4: Advanced Operations 43 4. From the Commands menu, c lick the Broadc ast A c tive checkbox to act iva t e the broadc ast mode for the primary swit ch. 5. From a user station att ached to t he primary switc h and connec ted to t he secondary swit ch, type t he information and/or select t he mouse mov ement s y ou want to broadcast .
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Contents Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . . . . 47 Appendix B: Technical Specifications . . . . . . . . . . . . . 48 Appendix C: Technical Support . . . . . . . . . . . . . . . . . . 49 Appendix D: Connecting the 280ES DC Switch .
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Appendices 47 Appendices Appendix A: FLASH Upgrades OutLook Firmware Upgrade Instructions Yo u c an upd ate th e f irm war e o f y our Ou tLo ok swi tch by us ing a spe cia l u pda te ut ili ty pro vid ed by Avo cen t.
48 OutLook ES Series Installer/User Guide Appendix B: Technical Specifications Product Specications Dimensions Model 1 40ES , 1 80ES, 280ES , 1 1 60ES , 2 1 60ES , 4 1 60ES Height 1 .75 in (4.5 cm) Depth 8.00 in (20.3 cm) Width 1 7 .00 in (43.2 cm) W eight 1 40ES 5.
Appendices 49 Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1 .
50 OutLook ES Series Installer/User Guide Appendix D: Connecting the 280ES DC Switch Use only #18 AWG stranded wire UL 1007 or UL 1015. The maximum length should not exceed 10 meters (32.8 feet). WAR N IN G : A lways d isc on nec t powe r befo re ch ang ing a ny wir ing .
Appendices 51 Appendix E: Troubleshooting VIDEO No OSCAR or video at server Check for loose video cable connection or bad video cable. Conrm Devices, Names and Flag settings. Reset settings to default in these dialog boxes. No OSCAR at primar y switch On the front panel of the switch, conrm that the LED lights (if applicable).
52 OutLook ES Series Installer/User Guide KEYBOARD Conso le keyboa rd is not worki ng or cannot star t OSCAR Ensure that Delay Time is off. Click Setup - Menu, T ype 0 secs for Delay Time. Check keyboard operation. See if the Num Lock and Caps Lock keys light.
Appendices 53 ST A TUS SYMBOLS No or shows nex t to ser ver number or name Check for loose k eyboard cable connection between server and switch. Di sc on ne ct a n d re co nn ect t he k ey bo ar d ca bl e at th e sa me po rt n u mb er on t he s wi tc h.
54 OutLook ES Series Installer/User Guide FIRMWARE UPDA TES Firmwar e doe s not download Check for loose cable connections. Replace serial cable. Check that the serial cable is connected to the COM port on the server and to the serial port on the switch.
Appendices 55.
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LIMITED WARR ANTY A vocent Corporation warrants to t he original ret ail purchaser that this produc t is and will be free from defec ts in materials and w orkmanship for a period of 1 2 mont hs from the date of purchase. A ddit ionally , all A vocent product s carry an uncondit ional thirty- day satisfac tion guarant ee.
590- 203-00 1 Rev . A For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd.
An important point after buying a device Avocent 2160ES (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avocent 2160ES yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avocent 2160ES - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avocent 2160ES you will learn all the available features of the product, as well as information on its operation. The information that you get Avocent 2160ES will certainly help you make a decision on the purchase.
If you already are a holder of Avocent 2160ES, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avocent 2160ES.
However, one of the most important roles played by the user manual is to help in solving problems with Avocent 2160ES. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avocent 2160ES along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
