Instruction/ maintenance manual of the product AM-400 Sharp
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DIGIT AL MUL TIFUNCTIONAL SYSTEM ONLINE GUIDE MODEL AM-400 1. Installation 2. Cop ying 3. Sending Fa xes 4. Receiving F ax es 5. Special F ax Functi ons 6.
CA UTION: Fo r a complete electrical disconnect ion pull out the main s plug. V ORSICHT : Zur vollständig en elektrischen T rennung v om Netz den Netzsteck er ziehen. A TTENTION: P our obtenir un e mise hors-circuit totale , débrancher la prise de courant secteur .
This is a facsimile product oper ating in German, Aust rian, Swiss , F rance , Italy , Sweden, Finland, Norway , Denmark, Spain, P ortugal, Greece, Hungary and P oland analogue public s witched telephone netw orks which fol low the TBR21 Standard. The Declaration of Conf ormity can be viewed at the f ollowing URL address.
MAINS PLUG WIRING INSTRUCTIONS This equipment is fitted with a mou lded type mains plug which i ncor porates a detachable fuse cov er , under no circumstances should the plug be used without the fu se cov er fitted.
Deklaracja zgodno ś ci wed ł ug ISO/IEC guide 22 nr 1 Dostawca: SHARP Electronics G ES.M.B.H. Sp. z o.o. Oddzia ł w Pol sce 02-844 W arszawa, ul. Pu ł awska 469 tel. (+48 22) 545 81 00 OSTRZE Ż ENIE: Zasilanie urz ą dzenia jest ca ł kowicie wy łą czone tylko po wyj ę ciu wtyczki z kontaktu.
Внимание ! Во исполнение Статьи 5 Закона Российской Федерации " О защите пра в потребите лей ", а также Ука за Правительства Российской Федерации № 720 от 16 июня 1997 г .
1 Intr oduction W elcome, and thank you f or choosing a Shar p MFP! The MFP is a combination monochrome pr inter , copier , f ax, and colour scanner . The f eatures and specifications o f the MFP are shown below . Print specifications *The yields may v ary dep ending on cov erage and operating conditions.
2 Fax specifications *Based on Shar p Standard Char t at standard resolution, excluding time f or protocol signals (i.e., ITU-T phase C time only). Scanning specifications A utomatic dialling 100 Speed Dial numbers M o d e m s p e e d 33,600 bps with automatic f allback to lo wer speeds (lowest speed 2400 bps).
3 General specifications As a par t of our policy of continuous improv ement, SHARP reser ves the right to make design and specification changes for product impro vement without prior notice. The performance specification fi gures indicated are nomin al values of production units.
4 Important safety information • Do not disassemble this machine or attempt any procedures not descr ibed in this manual. Ref er all ser vicing to qualified ser vice person nel. • Do not install or use the machine near water , or when you are w et.
5 T rademark information • Shar pdesk is a trademar k of Shar p Cor poration. • Microsoft, Windows and Inte rn et Explorer are tradema rks of Microsoft Cor poration in the U .S.A. and other countries. • Acrobat and Adobe are trade mar ks of Adobe Systems Incor porated.
6 T ab le of Contents A Look at the Operation Panel 8 1. Installation 11 Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 5. Special Fax Functions 100 Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . 100 Being Polled (Memory Polling) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 6. Printing 103 Printing a Document From an Application .
8 A Look at the Operation P anel Displa y This displays messages and prompts to help y ou operate the machine. ZOOM key Press this ke y to select an enlargement or reduction setting when ma king a cop y (page 56).
9 CONTRAST key Press this ke y to select a contrast se tting when making a copy (page 57) or sending a fax (page 77). REDIAL key Press this ke y f ollowed by the Start ke y to automatically redial th e last number dialled (page 71). Stop key Press this ke y to cancel an operation before it is completed.
10 SPEED key Press this ke y to dial a f ax number using an abbre viated 2-digit Speed Dial number (page 69). Number keys Use these ke ys to enter the number of copies, dial f ax numbers, and enter numbers and letters when st oring auto-di al numbers.
11 1. Installation 1. Installation Unpac king Chec klist Bef ore setting up , make sure you ha v e all of the follo wing items. If any are missing, contact your dealer or retailer . Note: The shape of the line cord plug varies by country . An adapter (not shown) is pro vided in some countr ies.
Installation 12 Installation Attaching the tra ys Attach the document f eeder tray . Slide the output tray into the machine a s shown. When it stops, lift the end slightly and push in so that the tra y locks in place. Impor tant: The output tra y must be attached co rrectly or the machine will not operate.
Installation 13 1. Installation Releasing the scanner Bef ore plugging in the power cord, pull the scanner release towa rd you to release the scanner lock. ♦ Caution: Plugging in the power cord without releasing the scanner lock ma y damage the machine.
Installation 14 Connecting the power cor d Plug the power cord into a 220 - 230 V , 50 Hz, ear thed AC outlet (U .K., Eire: 230 V , 50 Hz, ear thed (3-prong) outlet; Russia: 22 0-240 V , 50/60 Hz, ear t hed outlet). ♦ Caution: Make sure the scanner has been released as e xplained on the previous page bef ore plugging in the power cord.
Installation 15 1. Installation Connecting the telephone line cord Inser t one end of the line cord into th e sock et on the back of the machine marked TEL. LINE . Inser t the other end into a wall telephone sock et. Note: The shape of the line cord plug varies by country .
Installation 16 Setting the dial mode (Russ ia and Poland only): If you are on a tone dial line, the dial mode must be set to T ONE. If you are on a pulse dial l ine, the dial mode must be set to PULSE. ♦ In Russia the dial mode is initially set to PULSE.
Installation 17 1. Installation Extension phone (optional) If desired, you can connec t an extension phone to the TEL. SET sock et on the machine. Germany: The TEL.
Installing the Toner Cartridge and Drum Cartridge 18 Installing the T oner Car tridge and Drum Car tridge The laser pr inter in the ma chine uses a tone r car tr idge and a drum ca r tr idge. ♦ The star ter ton er car tr idge included with the machine can pri nt approximately 1,500 A4-size pages at 5% page coverage .
Installing the Tone r Cartridge and Drum Cartridge 19 1. Installation 2 Remove the ne w drum cartridg e from its pac kaging. 3 Insert the dr um car tridge into the print compartment, sliding it along the guides. • Do not touch or allow other obj ects to contact the drum (the green cylinder).
Installing the Toner Cartridge and Drum Cartridge 20 5 Grasp the cartridg e handle and insert the toner cartridg e into the print compartment, sliding it along the guides. • After inser ting the car t ridge, press on the arrow mark to make sure it “clic ks” into place.
Installing the Tone r Cartridge and Drum Cartridge 21 1. Installation Resetting the drum counter Each time you install a new drum car tridge, follow the steps below to reset the drum counter to zero . 1 Press and then or repeatedly until the display at right appears.
Installing the Toner Cartridge and Drum Cartridge 22 Manually resetting the toner counter When a new toner car tri dge is installed, t he toner counter is reset in Step 7 on the pre vious page. The procedure belo w is normally not necessar y; howev er , it can be used in the ev ent that y ou nee d to reset the toner counter manually .
Loading Printi ng Paper 23 1. Installation Loading Printing P aper Y ou can load up to 250 sheets of A4 paper (max. 80 g/m 2 ) in th e paper tra y . Caution! Do not use the blank side of paper that has already been printed on. 1 Remove the output tra y .
Loading Printing Pap er 24 4 Replace the output tray . Russia only: Using letter/legal size paper (setting the paper size) The paper size is nor mally fixed at A4. In Russia, if you need to use letter o r legal size paper , contact your dealer to hav e the machine adjusted to accept letter/legal pape r .
Installing the Software 25 1. Installation Installing the Software T o use the mach ine as a pr inter and scann er for y our computer , you must install the software and connect a USB cable .
Installing the Software 26 ♦ T o scan the maximum document lengt h (356 mm) using the auto docum ent feeder at 1200 dpi in full colour , at least 1 GB of memor y is required . In addition, at least 600 MB or more of free hard disk space is required on the drive where y our operating system is installed.
Installing the Software 27 1. Installation 5. F ollow the instructions in the wind ows that appear . ♦ When the Setup T ype Selection window appears, select Standard to install all software components (this should nor mally be selected).
Installing the Software 28 7. If the installation was a Standar d installation, the following window will appear . Click OK . ♦ If you installed the MFP drivers using a Custom installation and did no t install Shar pdesk, th e follo wing window will appear .
Installing the Software 29 1. Installation 9. The Search Setup Wizard will appear . Follow the on-screen instructions to create an index database f or Shar pdesk. 10. Make sure that the po wer cord of the machine is not plugged in (the machine is powered off), and then connect the USB cab le.
Installing the Software 30 Comments: ♦ Do not connect the AM-400 to a hub to which another AM-300/AM-400 is connected. If this is do ne, t he AM-400 will not operate correctly .
Installing the Software 31 1. Installation ♦ Note for Windo ws ® XP SP2 : The follo wing window will appear first. Select No, not this time and click Next . Continue from the pre vious window . ♦ If the f ollowing warning me ssage appear s regarding the Windows logo test, clic k Continue Anyway .
Installing the Software 32 14. After a brief inter v al, the Found New Hard ware Wizard will appear again to install software f or using the machine as a pr inter . Make sure that Install the software automatical ly (Recommended) is selected and click Ne xt .
Installing the Software 33 1. Installation Sharpdesk online guide F or information on using Shar pdesk, view the Shar pdesk online guide on the CD-ROM. T o view the online guide, open the Manua l folder and then the EnglishA f older on the CD-ROM, and double-click SDUG_Enu.
Using the Machine as a Shared Pr inter on a Network 34 Using the Machine as a Shared Printer on a Netw ork If the computer to which th e machin e is connected is on a network, the machine can be used as a shared prin ter by other computers on the network.
Using the Machine a s a Shared Printer on a Network 35 1. Installation 3. The follo wing window will appear . Click Netw ork Setup Wizard to run the wizard.
Using the Machine as a Shared Pr inter on a Network 36 5. Click OK . Window s ® 2000 1. Click the Start button, point to Settings , and select Printers . 2. Right-click the SHARP AM-400 icon and select Sharing . 3. The follo wing window will appear .
Using the Machine a s a Shared Printer on a Network 37 1. Installation 3. Click the Add b utton on the Configuration tab. 4. Select Service from the list of network component type s and click Ad d . 5. Select File and printer sharing f or Microsoft Netw orks and click OK .
Using the Machine as a Shared Pr inter on a Network 38 ♦ If you would lik e to change the name, enter a new name (this must be 8 characters or less). 11. Click OK . Installing the printer driver on the c lients The printer driver must be installed on each client using Add Pr inter .
Using the Machine a s a Shared Printer on a Network 39 1. Installation 3. The follo wing window will appear . Select A network printer , or a printer attached to another computer and clic k Next . 4. Select Bro wse for a printer and click Next . 5. Select the AM-400 from the list of shared printe rs and click Ne xt .
Using the Machine as a Shared Pr inter on a Network 40 7. Click Finish . Window s ® 2000 1. Click the Start button, point to Settings , and select Printers . 2. Double-clic k the Add Printer icon. Click Ne xt in the Add Printer Wizard . 3. The follo wing window will appear .
Using the Machine a s a Shared Printer on a Network 41 1. Installation 5. Select the AM-400 from the list of shared printe rs and click Ne xt . 6. Select Ye s if you w ould like to use the AM-400 as the def ault printer. Clic k Next . 7. Click Finish .
Using the Machine as a Shared Pr inter on a Network 42 5. Select the AM-400 from the list of shared printe rs and click Ne xt . 6. If the s er v er is running Window s ® XP or 2000, the dialog box below will appear . Click Have Disk and click Ne xt .
Using the Machine a s a Shared Printer on a Network 43 1. Installation 9. The follo wing window will appear . Click Ne xt . 10. Select Ye s if you would like to use the AM-400 as the def ault printer and click Next . 11. Select Ye s if you would like the printer to pr int a test page.
Entering Your Na me and Fax Number 44 Entering Y our Name and Fax Number Bef ore you begin sending fax es, enter your name and f ax (telephone) number as explained below and set the date and time as e xplained in the f ollowing section. Once you enter this inf or mation, it will automa tically appear at the top of each f ax page you send.
Entering Your Name and Fax Number 45 1. Installation 6 Enter your name b y pressing number keys f or each letter as shown in the chart below . Up to 24 character s can be entered. Example: SHARP = 7777 44 2 777 7 ♦ T o e nter two letters in succe ssion that require the same ke y , press after enter ing the first letter.
Setting the Da te and Time 46 Setting the Date and Time The date and time appear in the fax mode display and are printed at the top of ev ery pa ge you f ax. Set the da te and ti me as explained below . ♦ If you will not be using f ax mode, the date and time do not need to be set.
Setting the Date an d Time 47 1. Installation 5 Enter a two-digit number f or the month (“01” for Jan uary , “02” for February , “12” for December , etc.
General Machine Settings 48 General Machine Settings Ringer Like a telephone, the machine will r ing to aler t you when a call comes in. T o adjust the volume of the ri nger or tur n it off, follo w the steps below . 1 Make sure that the da te and time displa y of fax mode appears (if needed press ) and then press .
General Machin e Settings 49 1. Installation Alarm v olume The machine sounds a three-beep alar m to aler t y ou when an error occurs during fax transmission or reception.
General Machine Settings 50 A uto clear After a f ax or copy job is completed, the machine will automatically retu rn all temporar y copy settings or all temporar y fax settings to the default settings if 60 seconds elapses without any ke ys be ing pressed on the operation panel.
General Machin e Settings 51 1. Installation Ke y tone off The machine nor mally sounds a be ep (ke y tone) each time you press a ke y on the operation panel. If you wish to turn off the ke y tone, f ollow the steps below . 1 Press (or ) and then . 2 Press .
General Machine Settings 52 Selecting the display langua ge If desired, you can change the language used in the displ a y , repor ts and lists. ♦ Note: This setting is not av ai lab le in some coun tries. 1 Press (or ) and then . 2 Press . 3 Press or until the desired language appears and then press .
53 2. Cop ying 2. Copying Making a Copy T o ma ke a cop y , you can place the or iginal on the document glass or inser t it into the auto document feeder . ♦ The auto document feeder allo ws you to load up to 20 A4-size originals at once. 1 Press to select copy mode.
Making a Copy 54 2 Place the original on th e document glass or in the auto document feeder . Using the document glass: Open the document glass cover and place the original face down on the glass with the top edge against t he docu ment guide.
Making a Cop y 55 2. Cop ying • Contrast: Medium (bar a t mid-point) (Note: The default contrast setting can be changed as explained on page 61.) • E-Sor t (collating sets of copies): OFF • Dupl.
Selecting Temporar y Copy Settings 56 If MEMOR Y IS FULL appears... If the memor y becomes full whil e multiple originals are bei ng scanned using the auto document feeder , MEMORY IS FULL will appear in the disp lay . ♦ Press if you want to mak e copies of only the origi nals that hav e already been scanned.
Selecting T emporar y Copy Settings 57 2. Cop ying Number of Copies If you wish to make more than one copy of the or iginal (or of each origin al if you ha v e loaded multiple or iginals in the auto document feeder), press the number ke ys to enter the number of copies.
Selecting Temporar y Copy Settings 58 E-Sor t (collating sets of copies) T o so r t the copies as shown below under “Sor ted”, first set the number of copies per orig inal (at least “2” copies must be set), and then press once or twice so that “E-SOR T ON” appears.
P er manent Cop y Settings 59 2. Cop ying P e rmanent Copy Settings The f ollowing cop y settings remain in effect until the y are changed. These settings do not re vert to the default settings when the auto cle ar time elapses or when is pressed.
Permanent Cop y Settings 60 Copy resolution The copy resolution is initially set to 300 dpi. If you need a shar per image, f ollow the steps below to change the setting to 600 dpi. 1 Press and the n or until the display at right appear s. 2 Press . 3 Select the resolution setting: 300 DPI: 600 DPI: 4 Press repeate dly to e xit.
P er manent Cop y Settings 61 2. Cop ying Default copy contrast setting The def ault contrast settin g (page 57) is medium (this is the settin g that is used if you do not mak e a selection). If desired, you can change the def ault contrast to a higher or lower le v el.
Using the Auto Docum ent Feeder 62 Using the A u to Document Feeder Size and weight of origin als that can be fed through the auto document feeder 52 g/m² Minimum document size: Minimum siz e Minimum w eight Up to 20 sheets at once: Size : A4 (210 x 297 mm) Max.
Using the A uto Document F eeder 63 2. Cop ying Other restrictions ♦ The scanner cannot recognise yellow , greenish yellow , or light blue ink. ♦ Ink, glue, and correcting fluid on documents must be d r y before the y pass through the document feeder .
Copying onto Envelopes and Cards 64 2 Insert the document face up into the document feeder . The top edge of the document should ente r the feeder first. • DOCUMENT READ Y will appear briefly in the di spla y . • Y ou can now continue with a copy , fax, or scan oper ation.
Cop ying onto En v elopes and Cards 65 2. Cop ying 2 Place the original on the document glass or in the auto document feed er . Using the document glass: Open the document glass cover and place the orig inal f ace down on the glass with the top edge again st the document guide.
Copying onto Envelopes and Cards 66 4 Insert the sheet or envelope into the bypass tra y as sho wn with the print side face down. • When inser ting an env elope, the flap should be posi tioned on the left side as shown. 5 Press . 6 Press or until the correct size appears in the display .
67 3. Sending Fa x e s 3. Sending F axes Sending a F ax F ollow the steps below to send a f ax. T o dial th e fax number of the receiving machine, yo u can either directly ent er the number with the number keys (Direct K eypad Dialling), or press and enter a two-digit Speed Dial number (Speed Dialling).
Sending a Fax 68 2 Place the original on the document glass or in the auto document feed er . Using the document glass: Open the document glass cover and place the orig inal f ace down on the glass with the top edge again st the document guide.
Sending a F ax 69 3. Sending Fa x e s 3 The default temporary fax se ttings are as follows. T o change a setting, see Selecting T emporary Fax Settings on page 7 7. • Resolution: ST ANDARD (Note: The default resolution setting can be changed as explained on page 84.
Sending a Fax 70 5 Check the displa y . If the name or number shown is correct, press . • If you made a mistak e when entering a number , press to bac kspace and clear one digit at a time, and then re-enter the correct digit(s). 6 Scanning of the origi nal(s) will begin.
Sending a F ax 71 3. Sending Fa x e s Using the REDIAL key When sending a fax, y ou can also automa tically redial the last number dialled by the machine. F ollow the f ax sending procedure on the pre vious pages. In Step 4, press , make sure the number that appears in the displa y is the n umber y ou wish to dial, and then press .
Storing a Number for Speed Dialling 72 1 Make sure that th e date and time display of fax mode appears (if needed press ) and then press . 2 Press . 3 Press . 4 Press . 5 Enter the fax number by pressing the number ke ys (max. of 60 digits). (Note: A space cannot be entered.
Storing a Number fo r Speed Dialling 73 3. Sending Fa x e s 7 Enter a name by pressing number keys f or each letter as shown in the chart below . Up to 20 character s can be entered.
Storing a Number for Speed Dialling 74 9 Press if you want the machine to use Super G3 mode (the fastest transmission mode) when u sing this number . Press if you do not want the machine to use Super G3 mode. • Press f or OFF if line errors frequently result when Super G3 mode is used.
Storing a Number fo r Speed Dialling 75 3. Sending Fa x e s Editing and deleting auto-dial number s If you need to make changes to a previously stored auto-dial number , or clear a number , f ollow these steps: 1 Make sure that the date and time display of fax mode appear s (if needed press ) and then press .
Storing a Number for Speed Dialling 76 8 Press . 9 Make the desired changes to the name . • T o move the cursor to the r ight, press . When the cursor is over a letter that you wish to change, press the ap propr iate number ke y repeatedly until the desired letter appears (see Step 7 on page 73).
Selecting T empora r y F ax Settings 77 3. Sending Fa x e s Selecting T emporary Fax Settings Y ou can adjust one or more of the following temporary fax settings bef ore pressing to begin transmission.
Selecting Temporary Fax Settings 78 Duplex Scan Duplex Scan pro vides a conv enient method f or f axing multiple two-sided origina ls using the auto document feeder .
Other F ax T ransmission Settings 79 3. Sending Fa x e s Other F ax T ransmission Settings Checking and cancelling stored fax jobs F ollow the steps below to chec k the fax jobs that are w aiting in memor y for transmission. Y ou can also use this procedure to cancel a stored fax job .
Other Fax Transmiss ion Settings 80 A utomatic redialling wh en the line is b usy If you use Direct K eypad Dialling, Speed Diall ing, or Search Dialling to send a f ax and the lin e is busy , the machine wi ll automatically redial the number . The machine will make two redial attempts at inter vals of five minutes.
Other F ax T ransmission Settings 81 3. Sending Fa x e s Recall times f or automatic redi alling when the line is busy If desired, you can change the maximum number of automatic redialling attempts made when the line is busy . ♦ The initial setting is “02” times.
Other Fax Transmiss ion Settings 82 A utomatic redialling after a line err or If you use Direct Ke ypad Dialling, Speed Dia lling or Search Dia lling to send a f ax and a line error occurs durin g the transmission, the machine will automatically redial the number an d atte mpt to complet e the transmission.
Other F ax T ransmission Settings 83 3. Sending Fa x e s Recall times f or automatic re dialling after a line error occurs Y ou can select “0” or “1” fo r the number of au tomatic rediallin g atte mpts after a line error occurs. ♦ The initial setting is “1”.
Other Fax Transmiss ion Settings 84 1 Make sure that the date and time displa y of fax mode appears (if needed press ) and then press . 2 Press . 3 Press .
Using an Extension Phone t o Send a F ax 85 3. Sending Fa x e s Default Line Monitor setting The default setting for Line Monitor (lis tening to the line and fax tones through the speaker dur ing a fax transmission) is initially MONITOR OFF . If desi red, you can change the def ault setting to MONITOR ON.
Using an Exte nsion Phone to Send a Fax 86 2 Place the original on the document glass or in the auto document feed er . • If the document glass is used, only one p age can be transmitted.
Broadcasting (Send ing a F ax to Multiple Dest inations) 87 3. Sending Fa x e s Br oadcasting (Sending a F ax to Multiple Destinations) This function allows you to send the same f ax to as many as 100 diff erent destinations in just one operation.
Broadcasting (Send ing a Fax to Multiple Dest inations) 88 6 Repeat Steps 4 and 5 for eac h of the other destinations to which y ou wish to send the fax (maximum of 100). • T o che ck y our selected destinations, press to scroll through th em. T o delete a destination, scro ll to the destination and then press .
Broadcasting (Send ing a F ax to Multiple Dest inations) 89 3. Sending Fa x e s Storing numbers in a Gr oup Groups allow you to send a fax to a group of f ax machines by simply specifying the appropr iate Group. T o store a group of numbers in a Group, f ollow the steps below .
Broadcasting (Send ing a Fax to Multiple Dest inations) 90 7 Repeat Steps 5 and 6 for each of the ot her destinations that you want to include in the Gr oup (maximum of 100). • T o check your selected destinations, press to scroll through them. T o delete a destination, scroll to t he de stination and then press .
Timer T ransmission 91 3. Sending Fa x e s 7 Press repeate dly to e xit. Timer T ransmission The Timer function allows you to store a f ax job to be tr ansmitted automatically at a specified time. Up to four timer f ax jobs can be stored at once, and the time of each can be specified up to a week in adv ance.
Timer Tran smission 92 6 Press to select SET . • Note which Timer number (Timer 1, 2, 3, or 4) appears in the display . This is the numbe r of the Timer job y ou are storing. 7 Enter the time at which y o u want the fax to be sent. • Enter two-digits f or the hour (“00” to “23”) a nd two-digits f or the minute (“00” to “59”).
Timer T ransmission 93 3. Sending Fa x e s 10 Specify the destination using on e of the methods below: • Press , enter the 2-dig it Speed Dial number of the destination, and press . • Press o r until the name of the destination appears in the display (if no name was stored, the nu mber will appear), and press .
Timer Tran smission 94 Cancelling a timer job If you need to cancel a ti mer job before it is performed, follow the steps below . ♦ Y ou will need to know the timer number assigned to the job in order to cancel it. If you don’t remember the number (it appears in the display when you store the job), print out the Timer List.
95 4. Receiving Fa x e s 4. Receiving F axes Selecting the Reception Mode The machine has two modes f or receiving fax es: FA X O N LY mode: Select this mode when you only w ant to receive f ax es on your line . The machine will automatica lly answ er all calls on on e ring and re ceive incoming f axes .
Using FAX ONLY Mode 96 Using F AX ONL Y Mode When the reception mode is set to F AX ONL Y , the machine will automa tically answ er all calls on one rin g and receive incoming f ax es. ♦ The number of rings on which the machine answers can be changed as explained below .
Using EXT . TEL Mode 97 4. Receiving Fa x e s Using EXT . TEL Mode When the reception mode is set to EXT . TEL, you must ans wer all calls (ev en f axes) b y picking up an e xtension phone that is connected as e xplained on page 17.
Using EXT. TEL Mode 98 Reception Ratio The machine has been set at the factor y to automa tically reduce the size of received documents to fit the size of t he printing paper. This ensures that data on the edges of the document are not cu t off. If desired, you can turn this function off and hav e receiv ed documents pr inted at full size .
Substitute Re ception to Me mor y 99 4. Receiving Fa x e s Substitute Reception to Memory In situations where pr inting is not possible , such as when the machine r uns out of paper, the toner car tridge needs replacement, or the paper j ams, incoming fax es will be receiv ed to memor y .
100 5. Special F ax Functions P olling (Requesting a Fax T ransmission) P olling allows y ou to call another fax machine and ha ve it send a document (previously loaded in the ma chine’ s f eeder or stored in memor y) to your machine without assistance from the operator of the other machine.
Being P olled (Memor y P olling) 101 5. Special Functions Being P olled (Memor y P olling) T o let ano ther fax machine poll your machine, y ou must first store the document in memor y using the following procedure. T ransmission will take place when the other fax machine calls your machine and activ ates polling.
Being Polled (Memory Polling) 102 Clearing a memory polling document T o cl ear a memor y polling document from memor y , follo w these steps: 1 Make sure that the date and time displa y of fax mode appears (if needed press ) and then press . 2 Press .
103 6. Printing 6. Printing Printing a Document Fr om an Application ♦ T o use the machin e as a printer , the machine must be connected to your computer with a USB cable, and the pr inte r dri ver m ust be installed on your computer (see page 25). 1.
Selecting Print Settings 104 Selecting Print Settings The print settings are selected in the SHARP AM-400 Printing Preferences (“SHARP AM-400 Proper ties” in some versions of Windows). ♦ T o make temporar y chang es to the pr int settings, open the SHARP AM-400 Printing Preferences from an application as explained in Step 2 on page 103.
Selecting Print Settings 105 6. Printing P age Setup tab • Select the Pa p e r S i z e an d Pa p e r S o u rc e . When the Paper Source is set to Tr a y , the Pa pe r S i z e can be set to A4 .
Selecting Print Settings 106 Adv anced tab The Advanced tab is used to specify how the printed image is scaled to the paper . Normally Match Pa ge Size is selected so that the image size matches the paper size selected on the Pa g e S et up tab (th e image is no t reduced).
Selecting Print Settings 107 6. Printing • If you wish to scale the image to a smaller size , select Auto Scaling . The paper size setting on the Pag e S e t u p tab will appear i n Current P age Size . Select the size to which you wish to scale the image in Output Size .
Printing on Envelopes an d Cards 108 Printing on En velopes and Cards T o pr int on envelopes, cards, and other special sizes of paper , use the bypass tra y on the side of the machine.
Printing on Env elopes and Cards 109 6. Printing 2 Insert the sheet or envelope into the b ypass tray as shown with the print side face down. • When inser ting an env elope, the flap should b e positioned on the left side as shown.
110 7. Scanning The machine can be used to scan documents to your computer . Both colour and blac k and white scanning are possible. Y ou can either begin scanning from a TW AIN- or WIA-compliant softw are program, or from the operation panel of the machine.
Scanning F rom a TW AIN Application 111 7. Scanning • Note: The document glass is not suitable f or scanning books or other bound documents (the surface to be copied must lie flat on the glass). Using the auto document feeder: Adjust the document guide to the wid th of your original(s), and then inser t the originals face up into the f eeder .
Scanning From a TWAIN Application 112 4 In the dialog bo x that appears, select “SHARP MFP TW AIN I” and clic k the Select button. Note: The selection WIA-SHARP AM-400 is for WIA applications and is ex plained in the following section. 5 Click the File menu and select “Acquire Image”.
Scanning F rom a TW AIN Application 113 7. Scanning • If you are using the auto document f eeder , select Use A utomatic Document Feeder . • If you wish to use the sta ndard preset scanning se ttings, click Photo or Document as appropri ate for the original in the Standard Preset field.
Scanning From a WIA Application (Windows XP/Me only) 114 1 Place the original on the document glass. Open the document glass cover and place the orig inal f ace down on the glass with the top edge again st the document guide.
Scanning F r om a WIA Application (Windo ws XP/Me only) 115 7. Scanning 3 Click the File menu and select “From Scanner or Camera”. • The File menu of P aint is shown below . 4 If y ou have WIA drivers f or other devices installed on y our system, the “Select Device” windo w will appear .
Scanning From a WIA Application (Windows XP/Me only) 116 5 The follo wing window will appear . Se lect the desired scan settings and then clic k the Scan button to begin scanning . • T o vi ew a pre vie w of the scanned image using the selected setti ngs, click the Previe w but to n.
Scanning F rom the Scanner Wizard (Windows XP/Me only) 117 7. Scanning Scanning Fr om the Scanner Wizar d (Windo ws XP/Me onl y) If you are using Windows ® XP/Me , you can also scan from the Scanner and Camera Wizard. Place the origina l on the document gla ss (the auto document feeder cannot be used).
Scanning From the Op eration Panel 118 Scanning Fr om the Operation P anel Y ou can scan directly from the machine by selecting scan mode and then one of six scan menus on the operation panel. ♦ T o sca n from the operation panel, Button Manager must b e installed on your computer and must be running.
Scanning F rom the Operation P anel 119 7. Scanning Selecting Button Manager to handle scanner events T o scan from the operation panel, you mu st first select Button Manager a s the program on your computer that handles scann er ev ents from the machine.
Scanning From the Op eration Panel 120 4 . Select SC1 (scan menu SC1) from the Select an event list. 5 . In the Actions field, select Star t this program and then select Sharp Button Manager I from the list of programs .
Scanning F rom the Operation P anel 121 7. Scanning 6 . Click the Appl y button. 7 . Repeat Steps 4 through 6 for each of e vents SC2 through SC6 (select Sharp Button Manager I for each e v ent). When finished, click the OK button to close the window .
Scanning From the Op eration Panel 122 1 Press to select scan mode. 2 Place the original on th e document glass or in the auto document feeder . Using the document glass: Open the document glass cov er and place the original face down on the glass with the top edge against t he docu ment guide.
Scanning F rom the Operation P anel 123 7. Scanning 3 Press or until the desired scan menu appears in the display . Example: Press once f or SC2: 4 Press .
Scanning From the Op eration Panel 124 ♦ If the Button Manager icon does no t appear on the taskbar , click the start button, select All Programs ( Programs in Windo ws ® 2000/Me), select Sharp Button Manager I , and then click Button Manager to start Button Manager .
Scanning F rom the Operation P anel 125 7. Scanning • If you wish to ha ve the TW AIN dr iver open on y our computer during scanning from the operation panel to allow you to select scan settings, select Show TW AIN setting screen when scanning . • In the Scan Setu p field, select the Colour Mode , Image Area , and Resolution .
Scanning From the Op eration Panel 126 • When OCR is selected as the application T o select the OCR program to be used, click Refer in the OCR field. Select the desired program in the Application window and click OK . The selected program will appear in Start-Up Application .
Scanning F rom the Operation P anel 127 7. Scanning • When Fili ng is s elect ed as the application T o se lect the fo lder where the image file will be saved, clic k Refer in the Filing field. Select the desired folder in the Bro wse for Folder window and clic k OK .
128 8. Printing Lists Y ou can print lists showing settings and information en tered in the machine, and recent fax tr ansactions. The lists are described below . T o print a list, f ollow these steps. 1 Press and then or until the di spla y at right ap pears.
Printing List s 129 8. Printing Lists T elephone Number List This list shows the f ax numbers that ha v e been stored for automatic dialling. Group List This list shows the f ax numbers that ha v e been stored in each Group K ey . Setup List This list shows your cur rent selections for the MENU ke y settings.
Printing Lists 130 T ransaction Report This repor t is pr inted out automatica lly after an operation is completed to allow you to check the result. The machine is set at the fa ctor y to pri nt out the repor t only when an error occurs. ♦ The T ransacti on repor t cannot be printed on demand.
Printing List s 131 8. Printing Lists T ransaction Report print condition Y ou can change the condition und er which a T ransaction Repor t is pr inted out. F ollow the steps below . 1 Make sure that the date and time displa y of fax mode appears (if needed press ) and then press 2 Press .
Printing Lists 132 A uto print-out of Activity List Y ou can set the Activity List to pr int automa tically whenev er information o n 30 f ax transactions has accumulated.
133 9. Maintenance 1 Squeeze the cover release ➊ and open the auto document feeder cover . Open the document glass cover . 2 Wipe the par ts indicated in white below (scanning g lass, rollers, and white backplate) with a c lean cloth. • Make sure that all dirt and stains (such as correcting fluid) are remov ed.
Maintenance 134 3 Close the auto document feeder cover , pressing down on both sides to make sure it clic ks into place. Cleaning the document glass Open the document glass cover and clean the document glass b y wiping it with a soft, dry cloth (be sure not to use a cloth that will scratch the gl ass).
Maintenance 135 9. Maintenance Cleaning the print roller s Clean the print rolle rs frequently to pre vent smudges or other dirt from appearing on your output. T o clean the rolle rs, press the side cov er release to open the side cover , and then clean the rollers indicate d below with a clean cloth.
Maintenance 136 1 Press the side cover release ➊ , open the side cover ➋ , and then open the front cover ➌ . • Caution! The fusing unit inside the print compar tment becomes very hot dur ing operation. Do not touch the in side of the pr int compar tment.
Maintenance 137 9. Maintenance 3 Continue fr om Step 4 on page 19 to install the new toner cartridge . Replacing the Drum Car tridge Viewing the total n umber of pages printed T o mainta in ex cellent pr inting quality , we recommend that y ou replace the drum car tridge after 20,000 pages have been printed.
Maintenance 138 1 Press the side cover release ➊ , open the side cover ➋ , and then open the front cover ➌ . • Caution! The fusing unit inside the print compartment becomes v ery hot during operation. Do not touch the inside of the pr int compar tment except as instr ucted in the follo wing steps.
Maintenance 139 9. Maintenance 3 Grasp the drum car tridge handle and gently pull the old cartridge out of the machine. 4 Remove the ne w drum cartridg e from its pac kaging. 5 Insert the dr um car tridge into the print compartment, sliding it along the guides.
140 10. T r oubleshooting Pr oblems and Solutions Line err or Problem Solution LINE ERROR appears in the display . A line error occurs when your machine cannot communicate corre ctly with the other f ax machine. The error is usually due to a problem on the phone line.
Problems and Solutions 141 10.. T rouble- shooting Dialling and fax tr ansmission problems Prob lem Solutio n No dial tone when you pick up an extension phone connected as explained on page 17, or use the line monitor function. • Make sure that the telephone line is proper ly connected to both the TEL.
Problems and Solutions 142 F ax reception prob lems Prob lem Solution The machine doesn't receive f axes automatically . • Make sure that the reception mode is set to F AX ONL Y (see page 95). The power is on, but reception does not take place .
Problems and Solutions 143 10.. T rouble- shooting Copying pr oblems Prob lem Solution The quality of copies is poor and/or dar k vertical lines appear wh en the document feeder is used. • Any dir t or materi al on the scanning glasses will cause spots or lines to appear on copies (and on transmitted fax es and scanned images).
Problems and Solutions 144 General prob lems Problem Solution Nothing appears in the display . • Make sure the power cord is properly plugged into a power outlet. • Connect another electr ical appliance to th e outlet to see if it has power . The machine does not respond when you press any of its k eys .
Messages and Signals 145 10. T rouble- shooting Messages and Signals Displa y messages ADD P APER Check the printing paper . If the tra y is empty , add paper . If there is paper in the tra y , make sure it is inser ted corre ctly (take out the stack, align the edges e venly , and then reinser t it in the tray).
Messages and Signals 146 DR UM LIFE O VER This appears when the dr um car tr idge needs replac ement. F AX RX IN MEMOR Y A f ax has been received in memor y because the toner car tr idge needs replacement, you hav e run out of printing paper , the paper is jammed, or paper is inser ted in the bypass tra y .
Messages and Signals 147 10. T rouble- shooting A udibl e signals REMO VE / BYP ASS P APER (alter nating messages) A f ax has been rece ived to memory because paper is inser ted in the bypass tra y (f ax es cannot be pr inted while paper is i n the bypass tra y).
Clearing Paper Jams 148 Clearing P aper Jams Clearing a jammed document If the or iginal document d oesn’t feed properly du ring transmission or copying, or DOCUMENT JAMMED appears in the displa y , first tr y pressing . If the document doesn't feed out, open t he auto do cument feeder cov er and remov e it.
Clearing Paper Jams 149 10. T rouble- shooting 3 Close the auto document feeder cover , pressing down on both sides to make sure it clicks into place .
Clearing Paper Jams 150 1 Press the side cover release ➊ and then open the side cover ➋ . 2 Push the two heater r oller release lever s down to release the heater roller . • Caution! The fusing unit (indicate d in white at right) becomes ver y hot during operation.
Clearing Paper Jams 151 10. T rouble- shooting 4 If the jammed page cannot be pulled out directl y , open the fr ont co ver ➊ and rotate the white knob ➋ in the direction shown to feed the jammed page out into the output tra y . 5 After the jammed page has been removed, push the tw o heater roller release levers back up.
152 A Activity List, 128 Activity List, Auto Print Out, 132 Alarm volume, 49 Audible signals, 147 Auto clear, 50 Auto document fe eder Document restrictions, 63 Document sizes, 62 Loading document, 63.
Index 153 K Key tone off, 51 L Language used in display, 52 Letters, entering, 45, 73 Line error, 140 Line Monitor, 78 Loading printing pa per, 23 M Memory, substitute reception to, 99 N Number of rin.
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CLASS 1 LASER PRODUCT LASER KLASSE 1 Beim Anschalten dieses Gerätes an Datenver ab eitungsanlagen ist sicherzustellen, daß die Gesamtanlage den jeweiligen technischen V orschr iften entspricht. Caution This produ ct contains a lo w pow er laser de vice.
Ve r. 1 . 0 SHARP ELECTRONICS (UK) L TD . Sharp Hou se, Thorp Road , New ton Heath, Ma nchester , M40 5BE SHARP ELECTRONICS (EUR OPE) GMBH Sonninstrasse 3, 20097 Hamburg, Germany Phone: (040) 2376-0 Z.
An important point after buying a device Sharp AM-400 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Sharp AM-400 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Sharp AM-400 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Sharp AM-400 you will learn all the available features of the product, as well as information on its operation. The information that you get Sharp AM-400 will certainly help you make a decision on the purchase.
If you already are a holder of Sharp AM-400, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Sharp AM-400.
However, one of the most important roles played by the user manual is to help in solving problems with Sharp AM-400. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Sharp AM-400 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
