Instruction/ maintenance manual of the product AM-300 Sharp
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DIGIT AL MUL TIFUNCTIONAL SYSTEM ONLINE GUIDE MODEL AM-300/AM-400 1. Installation 2. Cop ying 3. Sending F ax es (AM-400 only) 4. Receiving F ax es (AM-400 only) 5. Special F ax Functions (AM-400 on ly) 6. Prin ting 7. Scanning 8. Printing Lists (AM-400 only) 9.
A. Information o n Disposal f or Users (priv ate househo lds) 1. In the Eur opean Union Attention: If you want to dispose of this equipment, please do not use the ordinar y dust bin! Used electrical a.
The mains outle t (sock et-outlet) shall be instal l ed near the equipment and shall be easily accessibl e. Die Netzsteckdose (W andsteckdose) sollte in der Nähe des Geräts installier t werden und leicht zugänglich sein. La prise d'alimentation principale doit être si tuée près de l'appareil et faci lement accessib le.
AM-300 only: This equipment complies with the requir ements of Directive s 89/336/EEC and 73/23/ EEC as amended by 93/68/ EEC . Dieses Gerät entspricht den Anf orderungen der EG-Ric htl inien 89/336/ EWG und 73/2 3/EWG mit Änderung 93 / 68/EWG.
AM-400 only: This is a facsimile product operating in Ger man, Austrian, Swiss, French, Italian, Swedish, Finnish, Norwegian, Dani sh, Spanish , P ortuguese, Greek, H ungarian, Dutch, Be lgian, Cz ech, Slo vakian , Romanian, Est onian, Lithuan ian and Latvian analogue p ublic switched telephone networks which follow the TBR21 Standard.
MAINS PLUG WIRING INSTRUCTIONS This equipment is fitted with a mou lded type mains plug which i ncor porates a detachable fuse cov er , under no circumstances shoul d the plug be used without the fu se cov er fitted.
Внимание ! Во исполнение Статьи 5 Закона Российской Федерации " О защите пра в потребите лей ", а также Указа Правительства Российской Федерации № 720 от 16 июня 1997 г .
1 Intr oduction W elcome, and thank y ou f or choosing a Shar p MFP! The MFP is a combination monochrome pr inter , copier , fax (AM-400 only), and colour scanner . The features and specific ations of the MFP are shown below . Print specifications *The yields may v ar y dep ending on coverage and operating conditions.
2 Fax specifications (AM-400 onl y) *Based on Shar p Standard Char t at standard resolution, excluding time f or protocol signals (i.e., ITU-T phase C time only). Scanning specifications A utomatic dialling 100 Speed Dial numbers M o d e m s p e e d 33,600 bps with automatic f allback to lower speeds (lowest speed 2400 bps).
3 General specifications As a par t of our policy of continuous improv ement, SHARP reser ves the right to make design and specification changes for product impro vement without prior notice. The performance specification fi gures indicated are nomin al values of production units.
4 Important safety information • Do not disassemble this machine or attempt any procedures not descr ibed in this manual. Ref er all ser vicing to qualified ser vice personnel . • Do not install or use the machine near water , or when you are wet.
5 T rademark information • Shar pdesk is a trademar k of Shar p Cor poration. • Microsoft, Windows and Inte rn et Explorer are tradema rks of Microsoft Cor poration in the U .S.A. and other countri es. • Acrobat and Adobe are trade mar ks of Adobe Systems Incor porated.
6 T ab le of Contents A Look at the Operat ion Panel (AM-400) 8 A Look at the Operat ion Panel (AM-300) 11 1. Installation 13 Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Installation . . . . . . . .
7 Substitute Reception to Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 5. Special Fax Func tions (AM-400 only) 103 Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . 103 Being Polled (Memory Polling) . .
8 A Look at the Operation P anel (AM-400) Displa y This displays messages and prompts to help y ou operate the machine. ZOOM key Press this ke y to select an enlargement or reduction setting when making a cop y (page 58).
9 CONTRAST key Press this ke y to select a contrast se tting when making a copy (page 59) or sending a fax (page 80). REDIAL key Press this ke y f ollowed b y the Star t key to automatically redial the last number dialled (page 74). Stop key Press this ke y to cancel an operation before it is completed.
10 SPEED key Press this ke y to dial a f ax number using an abbre viated 2-digit Speed Dial number (page 72). Number keys Use these ke ys to enter the number of copies, dial fax nu mbers, and enter numbers and letters when st oring auto-di al numbers.
11 A Look at the Operation P anel (AM-300) Displa y This displays messages and prompts to help y ou operate the machine. E-SORT ke y Press this ke y when making multiple copies to ha v e the copies collated (sor ted into se ts with the page s ordered 1, 2, 3.
12 SCAN key Press this ke y to select scan mode (page 126). HELP key Press this ke y to print the HELP list, a br ief guide to the operation of the machine. Alarm indicator This blinks when the toner car tr idge nears empty or th e drum car tridge is nea r or at the end of its lif e.
13 1. Installation 1. Installation Unpac king Chec klist Bef ore setting up , make sure y ou hav e all of the following items . If any are missing, contact your dealer or retailer . Note (AM-400 only): The shape of the line cord pl ug varies by countr y .
Installation 14 Installation Attaching the tra ys Attach the document f eeder tra y . Slide the output tray into the machine a s shown. When it stops, lift the end slightly and push in so that the tra y locks in place. Impor tant: The output tra y must be attached co rrectly or the machine will not operate.
Installation 15 1. Installation Releasing the scanner Bef ore plugging in the power cord, pull the scanner release tow ard you to release the scanner lock. ♦ Caution: Plugging in the power cord without releasing the scanner lock ma y damage the machine.
Installation 16 Connecting the power cor d Plug the power cord into a 220 - 230 V , 50 Hz, ear thed A C outlet (U .K., Eire: 230 V , 50 Hz, ear thed (3-prong) outlet; Russia: 22 0-240 V , 50/60 Hz, ear thed outlet). ♦ Caution: Make sure the scanner has been released as e xplained on the previous page bef ore plugging in the power cord.
Installation 17 1. Installation Connecting the telephone li ne cord (AM-400 onl y) Inser t one end of the line cord into th e sock e t on the back of the machine marked TEL. LINE . Inser t the other end into a wall telephone sock et. Note: The shape of the line cord plug varies by country .
Installation 18 Setting the dial mode (AM-40 0/Russia and P oland only): If you are on a tone dial line, the dial mode must be set to T ONE. If you are on a pulse dial l ine, the dial mode must be set to PULSE. ♦ In Russia the dial mode is initially set to PULSE.
Installation 19 1. Installation Extension phone (AM- 400 only/optional) If desired, you can connec t an extension phone to the TEL. SET sock et on the machine.
Installation 20 U. K .: Use the provided adapter to connec t the extension phone line to the TEL . SET so cke t. France: Connect the extension phone line cord to the plug (on the line cord from th e machine) that is inser ted in the wall telephone socket.
Installing the Tone r Cartridge and Drum Cartridge 21 1. Installation Installing the T oner Car tridge and Drum Car tridge The laser pr inter in the ma chine uses a tone r car tr idge and a dr um car tr idge. ♦ The star ter ton er car tr idge included with the machine can pri nt approximately 1,500 A4-size pages at 5% page coverage .
Installing the Toner Cartridge and Drum Cartridge 22 2 Remove the ne w drum cartridge from its packaging. 3 Insert the dr um car tridge into the print compartment, sliding it along the guides. • Do not touch or allow other obj ects to contact the drum (the green cylinder).
Installing the Tone r Cartridge and Drum Cartridge 23 1. Installation 5 Grasp the cartridg e handle and insert the toner cartridg e into the print compartment, sliding it along the guides. • After inser ting the car t ridge, press on the arrow mark to make sure it “clic ks” into place.
Installing the Toner Cartridge and Drum Cartridge 24 Resetting the drum counter Each time you install a new drum car tridge, follow the steps below to reset the drum counter to zero . 1 Press and then or repeatedly until the display at right appears. 2 Press .
Installing the Tone r Cartridge and Drum Cartridge 25 1. Installation Manually resetting the toner counter When a new toner car tri dge is installed, t he toner counter is reset in Step 7 on the pre vious page.
Loading Pape r 26 Loading P aper Y ou can load approximately 250 sheets of A4 pape r (max. 80 g/m 2 ) in the paper tray . Caution! Do not use the blank side of paper that has already been printed on. 1 Remove the output tra y . 2 Insert a stack of paper into the tray , print side up.
Loading Pape r 27 1. Installation 4 Replace the output tray ..
Installing the Software 28 Installing the Software T o use the mach ine as a pr inter and scann er for y our computer , y ou must install the software and connect a USB cable .
Installing the Software 29 1. Installation ♦ T o scan the maximum document lengt h (356 mm) using the auto document feeder at 1200 dpi in full colour , at least 1 GB of memor y is required. In addition, at least 600 MB or more of free hard disk space is required on the drive where y our operating system is installed.
Installing the Software 30 4. Double-clic k the setup icon ( ) in the CD-ROM window . 5. If the Language Selection window appears, select the language that you wish to use and click Ne xt (the language selections will var y depending on your country or region).
Installing the Software 31 1. Installation 7. When the Finish window appears to indicate that the selected packages hav e been installed, click Close .
Installing the Software 32 10. The Search Setup Wizard will appear . Follo w the on-screen instructions to create an index database f or Sharpde sk. 11. Make sure that the po wer cord of the machine is not plugged in (the machine is powered off), and then connect the USB cab l e.
Installing the Software 33 1. Installation Comments: ♦ Do not connect the AM-300/400 to a hub to which a nother AM-300/AM-400 is connected. If this is done, the AM-300/400 will not operate correctly .
Installing the Software 34 Sharpdesk online guide F or inf orm ation on using Shar pdesk, view the Sharpd esk online guide on the CD-ROM. T o view the online guide, open the Ma nual folder and then the English folder on the CD-ROM, and double-clic k SDUG_Eng.
Using the Machine a s a Shared Printer on a Network 35 1. Installation Using the Machine as a Shared Printer on a Netw ork If the computer to which th e machin e is connected is on a network, the machine can be used as a shared prin ter by other computers on the network.
Using the Machine as a Shared Pr inter on a Network 36 3. The follo wing window will appear . Click Network Setup Wizard to run th e wizard. 4. After running the wizar d, the f ollowing window will appear .
Using the Machine a s a Shared Printer on a Network 37 1. Installation 5. Click OK . Window s ® 2000 1. Click the Start button, point to Settings , and select Printers . 2. Right-click the SHARP AM-300/400 icon and select Sharing . 3. The follo wing window will appear .
Using the Machine as a Shared Pr inter on a Network 38 Window s ® Me 1. Click the Start button, point to Settings , and select Control P anel . 2. Double-clic k the Network icon.
Using the Machine a s a Shared Printer on a Network 39 1. Installation 7. Y ou will be prompted to restar t your computer . Click OK to restar t. 8. Click the Start button, point to Settings , and select Printers . 9. Right-click the SHARP AM-300/400 icon and select Sharing .
Using the Machine as a Shared Pr inter on a Network 40 Installing the printer driver on the c lients The printer driver must be installed on each client using Add Pr inter . Follo w the appropria te procedure below f or the operating system that each client is running .
Using the Machine a s a Shared Printer on a Network 41 1. Installation 4. Select Bro wse for a printer and click Next . 5. Select the AM-300/400 from the list of shared printers and cli ck Ne xt . 6. Select Ye s if you would lik e to use the AM-300/400 as the default printer and click Ne xt .
Using the Machine as a Shared Pr inter on a Network 42 3. The follo wing window will appear . Se lect Network printer and click Next . 4. Select T ype the printer name, or c lick Ne xt to br ow se for a printer and click Ne xt . 5. Select the AM-300/400 from the list of shared printers and cli ck Ne xt .
Using the Machine a s a Shared Printer on a Network 43 1. Installation Window s ® Me 1. Click the Start button, point to Settings , and select Printers . 2. Double-clic k the Add Printer icon. Click Next in the Add Printer Wizar d . 3. The follo wing window will appear .
Using the Machine as a Shared Pr inter on a Network 44 6. If the print se rver pc is runni ng Windo ws ® XP or 2000, the dialog box below will appear . Click Have Disk and click Ne xt . If the print se rver pc is runni ng Windo ws ® Me , go to Step 10.
Using the Machine a s a Shared Printer on a Network 45 1. Installation 9. The f ollowing window will appear . Cli ck Ne xt . 10. Select Ye s if you would lik e to use the AM-300/400 as the default printer and click Next . 11. Select Ye s if you would lik e the printer to pr int a test pag e.
Entering Your Na me and Fax Number (AM-400 only) 46 Entering Y our Name and Fax Number (AM- 400 onl y) Bef ore you begin sending fax es, enter your name and fax (telephone) number as explained below and set the date and time as e xplain ed in the f ollowing section.
Entering Your Name and Fax Number (AM-4 00 only) 47 1. Installation 6 Enter your name b y pressing number keys f or each letter as shown in the chart below . Up to 24 characters can be entered. Example: SHARP = 7777 44 2 777 7 ♦ T o enter two letters in su ccession that require the same ke y , p ress after enter ing the first letter.
Setting the Da te and Time (AM-4 00 only) 48 Setting the Date and Time (AM-400 onl y) The date and time appear in the fax mode display and are printed at the top of ev er y pa ge you fax. Set the date and time as explained below . ♦ If you will not be using f ax mode, the date and time do not need to be set.
Setting the Date and Time (AM-400 only) 49 1. Installation 5 Enter a two-digit number f or the month (“01” for Jan uary , “02” for February , “12” for December , etc.
General Machine Settings 50 General Machine Settings Ringer (AM-400 only) Like a telephone, the machine will r ing to aler t you when a call comes in. T o adjust the volume of the ringe r or turn it off, f ollow the steps below . 1 Make sure that the da te and time displa y of fax mode appears (if needed press ) and then press .
General Machin e Settings 51 1. Installation Alarm v olume (AM-400 onl y) The machine sounds a three-beep alar m to aler t you when an error occurs during fax transmission or reception. T o adjust the volume of the alar m or tur n it off, f ollow the steps below .
General Machine Settings 52 A uto clear After a f ax or copy job is completed, the machine will automatically retur n all temporar y copy settings or all temporar y fax settings to the default settings if 60 seconds elapses without any ke ys be ing pressed on the operation pane l.
General Machin e Settings 53 1. Installation Ke y tone off The machine nor mally sounds a be ep (ke y tone) each time you press a k ey on the operation panel. If you wish to turn off the ke y tone, f ollow the steps belo w . 1 Press (or ) and then . 2 Press .
General Machine Settings 54 Selecting the display langua ge If desired, you can change the language used in the displ a y , repor ts and lists. ♦ Note: This setting is not av ai lab le in some countries. 1 Press (or ) and then . 2 Press . 3 Press or until the desired language appears and then press .
55 2. Cop ying 2. Copying Making a Copy T o make a cop y , y ou can place the origin al on the document glass or inser t it into the auto document feeder . ♦ The auto document feeder allo ws you to load up to 20 A4-size originals at once. 1 Press to select copy mode.
Making a Copy 56 2 Place the original on th e document glass or in the auto document feeder . Using the document glass: Open the document glass cover and place the original face down on the glass with the top edge against t he docu ment guide.
Making a Cop y 57 2. Cop ying • Contrast: Medium (bar a t mid-point) (Note: The default contrast setting can be changed as e xplained on page 64.) • E-Sor t (collating sets of copies): OFF • Dup.
Selecting Temporar y Copy Settings 58 If MEMOR Y IS FULL appears... If the memor y becomes full whi le multiple originals are bei ng scanned using the auto document feeder , MEMOR Y IS FULL will appear in the display . ♦ Press if you w ant to mak e copies of only the originals that have already been scanned.
Selecting T emporar y C op y Settings 59 2. Cop ying Number of Copies If you wish to make more than one copy of the or iginal (or of each origin al if you ha v e loaded multiple originals in th e auto document feeder), press the number ke ys to enter the number of copies.
Selecting Temporar y Copy Settings 60 E-Sor t (collating sets of copies) T o sor t the copie s as shown below under “Sorted”, first set the number of copies per orig inal (at least “2” copies must be set), and then press once or twice so that “E-SOR T ON” appears.
Selecting T emporar y C op y Settings 61 2. Cop ying 2 Press . 3 Press to select ON. (T o turn off Duplex Scan, press .) DUPLEX SCAN ON 100% A4 01 1:ON, 2:OFF ON SELECTED AM-400: T o select Duplex Scan, press once or twice so that “DUPLEX SCAN ON” appears, and then press .
Permanent Cop y Settings 62 P ermanent Copy Settings The f ollowing cop y settings remain in eff ect until they are changed. These settings do not re vert to th e default settings when the auto clear time elapses or when is pressed.
P er manent Cop y Settings 63 2. Cop ying Copy resolution The copy resolution is initially set to 300 dpi . If you need a sharp er image, f ollow the steps below to change the setting to 600 dpi. 1 Press and the n or until the display at right appear s.
Permanent Cop y Settings 64 Default copy contrast setting The def ault contrast settin g (page 59) is medium (this is the setting th at is used if you do not mak e a selection). If desired, you can change the def ault contrast to a higher or lower le vel.
Using the A uto Document Feed er 65 2. Cop ying Using the A uto Document Feeder Size and weight of origin als that can be fed through the auto document feeder 52 g/m² Minimum document size: Minimum siz e Minimum w eight Up to 20 sheets at once: Size : A4 (210 x 29 7 mm) Max.
Using the Auto Docum ent Feeder 66 Other restrictions ♦ The scanner cannot recognise yellow , greenish yellow , or light blue ink. ♦ Ink, glue, and correcting fluid on documents must be d r y before the y pass through the document feeder . ♦ All clips, staples, and pins must be remo v ed from documents before loading in the feeder .
Cop ying onto En velopes and Car ds 67 2. Cop ying 2 Insert the document face up into the document feeder . The top edge of the document should ente r the feeder first. • DOCUMENT READ Y will appear br iefly in the di spla y . • Y ou can now continue with a copy , f ax, or scan oper ation.
Copying onto Envelopes and Cards 68 2 Place the original on the document glass or in the auto document feed er . Using the document glass: Open the document glass cover and place the orig inal f ace down on the glass with the top edge again st the document guide.
Cop ying onto En velopes and Car ds 69 2. Cop ying 4 Insert the sheet or envelope into the bypass tra y as sho wn with the print side face down. • When inser ting an env elope, the flap should be posi tioned on the left side as shown. 5 Press . 6 Press or until the correct size appears in the display .
70 3. Sending F ax es (AM-400 onl y) Sending a F ax F ollow the steps below to send a f ax. T o dial the fax number of the receiving machine, yo u can either directly ent er the number with the number ke ys (Direct K e ypad Dialling), or press and enter a two-digit Speed Dial number (Speed Dialling).
Sending a F ax 71 3. Sending Fa x e s 2 Place the original on the document glass or in the auto document feed er . Using the document glass: Open the document glass cover and place the orig inal f ace down on the glass with the top edge again st the document guide.
Sending a Fax 72 3 The default temporary fax se ttings are as follows. T o change a setting, see Selecting T emporar y Fax Settings on page 80. • Resolution: ST ANDARD (Note: The default resolution setting can be changed as explained on page 87.
Sending a F ax 73 3. Sending Fa x e s 5 Check the displa y . If the name or nu mber shown is correct, press . • If you made a mistak e when entering a number , press to backspace and clear one digit at a time, and then re-enter the correct digit(s).
Sending a Fax 74 Using the REDIAL key When sending a fax, y ou can also automati cally redial the last number dialled by the machine. F ollow the fax sending procedure on the pre vious pages. In Step 4, press , make sure the number that appears in the displa y is the number y ou wish to dial, and then press .
Storing a Number fo r Speed Dialling 75 3. Sending Fa x e s 1 Make sure that th e date and time display of fax mode appears (if needed press ) and then press . 2 Press . 3 Press . 4 Press . 5 Enter the fax number by pressing the number ke ys (max. of 60 digits).
Storing a Number for Speed Dialling 76 7 Enter a name by pressing number keys f or each letter as shown in the chart below . Up to 20 charac ters c an be entered.
Storing a Number fo r Speed Dialling 77 3. Sending Fa x e s 9 Press if you want the machine to use Super G3 mode (the fastest transmission mode) when u sing this number . Press if you do not want the machine to use Super G3 mode. • Press f or OFF if line errors frequently result when Super G3 mode is used.
Storing a Number for Speed Dialling 78 Editing and deleting auto-dial number s If you need to make changes to a previously stored auto-dial number , or clea r a number , follo w these steps: 1 Make sure that the date and time display of fax mode appear s (if needed press ) and then press .
Storing a Number fo r Speed Dialling 79 3. Sending Fa x e s 8 Press . 9 Make the desired changes to the name . • T o mov e the cursor to the r ight, press . When the cu rsor is over a letter that you wish to change, press the ap propr iate number ke y repeated ly until the desired letter appears (see Step 7 on page 76).
Selecting Temporary Fax Settings 80 Selecting T emporary Fax Settings Y ou can adjust one or more of the following temporary fax settings bef ore pressing to begin transmission.
Selecting T emporary F ax Setti ngs 81 3. Sending Fa x e s Duplex Scan Duplex Scan pro vides a con venient method f or faxing multiple two-sided origina ls using the auto document feeder .
Other Fax Transmiss ion Settings 82 Other F ax T ransmission Settings Checking and cancelling stored fax jobs F ollow the steps below to chec k the f ax jobs that are waiting in memor y fo r transmission. Y ou can also use this procedure to cancel a sto red f ax job .
Other F ax T ransmission Settings 83 3. Sending Fa x e s A utomatic redialling wh en the line is b usy If you use Direct K eypad Dialling, Speed Dialling, or Search Dialli ng to send a f ax and the line is busy , the machine will automatically redia l the number .
Other Fax Transmiss ion Settings 84 Recall times f or automatic redi alling when the line is b usy If desired, you can change the maximum number of automatic redialling attempts made when the line is busy . ♦ The initial setting is “02” times. 1 Make sure that the date and time displa y of fax mode appears (if needed press ) and then press .
Other F ax T ransmission Settings 85 3. Sending Fa x e s A utomatic redialling after a line err or If you use Direct Ke ypa d Dialling, Speed Dia lling or Search Dialling to send a f ax and a line error occurs during th e transmission, the machine will automatically redial the number an d atte mpt to complet e the transmission.
Other Fax Transmiss ion Settings 86 Recall times f or automatic re dialling after a line error occurs Y ou can select “0” or “1” fo r the n umber of auto matic redialli ng atte mpts after a line error occurs. ♦ The initial setting is “1”.
Other F ax T ransmission Settings 87 3. Sending Fa x e s 1 Make sure that the date and time displa y of fax mode appears (if needed press ) and then press . 2 Press . 3 Press . 4 Select the resolution setting: : ST AN D ARD : FINE : SUPER FI NE 5 Press re peatedly to exit.
Using an Exte nsion Phone to Send a Fax 88 Default Line Monitor setting The default setting for Line Monitor (lis tening to the line and fax tones through the speaker dur ing a fax transmission) is initially MONITOR OFF . If desi red, you can change the def ault setting to MONIT OR ON.
Using an Extension Phone t o Send a F ax 89 3. Sending Fa x e s 2 Place the original on the document glass or in the auto document feed er . • If the document glass is used, only one p age can be transmitted. • If needed, select the resoluti on and/or contrast.
Broadcasting (Send ing a Fax to Multiple De stinations) 90 Br oadcasting (Sending a F ax to Multiple Destinations) This function allows you to send the same f ax to as many as 100 diff eren t destinations in just one operation.
Broadcasting (Send ing a F ax to Multiple Destinations) 91 3. Sending Fa x e s 6 Repeat Steps 4 and 5 for eac h of the other destinations to which y ou wish to send the fax (maximum of 100). • T o check y our selected destinations, press to scroll through th em.
Broadcasting (Send ing a Fax to Multiple De stinations) 92 Storing numbers in a Gr oup Groups allow you to send a fax to a group of f ax machines by simply specifying the appropr iate Gro up . T o st ore a selection of numbers in a Group , f ollow the steps below .
Broadcasting (Send ing a F ax to Multiple Destinations) 93 3. Sending Fa x e s 7 Repeat Steps 5 and 6 for each of the ot her destinations that you want to include in the Gr oup (maximum of 100). • T o check y our selected destinations, press to scroll through them.
Timer Tran smission 94 7 Press repeate dly to e xit. Timer T ransmission The Timer function allows you to store a f ax job to be transmitted automatically at a specified time. Up to four timer f ax jobs can be stored at once, and the time of each can be specified up to a week in adv ance.
Timer T ransmission 95 3. Sending Fa x e s 6 Press to select SET . • Note which Timer number (Timer 1, 2, 3, or 4) appears in the display . This is the numbe r of the Timer job y ou are storing. 7 Enter the time at which y o u want the fax to be sent.
Timer Tran smission 96 10 Specify the destination using on e of the methods below: • Press , enter the 2-dig it Speed Dial number of the destination, and press . • Press o r until the name of the desti nation appears in the disp la y (if no name was stored, the nu mber will appear), and press .
Timer T ransmission 97 3. Sending Fa x e s Cancelling a timer job If you need to cancel a ti mer job before it is performed, follow the steps below . ♦ Y ou will need to know the timer number assigned to the job in order to cancel it. If you don’t remember the number (it appears in the display when you store the job), print out the Timer List.
98 4. Receiving F ax es (AM-400 onl y) Selecting the Reception Mode The machine has two modes f or receiving fax es: FA X O N L Y mode: Select this mode when you only w ant to receive f axes on y our line. The machine will automatica lly answ er all calls on one r ing and receive incoming f ax es.
Using F AX ON L Y Mode 99 4. Receiving Fa x e s Using F AX ONL Y Mode When the reception mode is set to F AX ONL Y , the machine will automa tically answ er all calls on one ring and recei ve incoming f axes. ♦ The number of rings on which the machine answers can be changed as explained below .
Using EXT. TEL Mode 100 Using EXT . TEL Mode When the reception mode is set to EXT . TEL, you must ans wer all calls (ev e n f axes) b y picking up an e xtension phone that is connected as explained on page 19.
Using EXT . TEL Mode 101 4. Receiving Fa x e s Reception Ratio The machine has been set at the factor y to automa tically reduce the size of received documents to fit the size of t he printing paper. This ensures that data on the edges of the document are not cu t off.
Substitute Reception to Memor y 102 Substitute Reception to Memory In situations where pr inting is not possible , such as when the machine runs out of paper, the toner car tridge needs replacement, or the paper j ams, incoming fax es will be received to memory .
103 5. Special Functions 5. Special F ax Functions (AM-400 onl y) P olling (Requesting a F ax T ransmission) P olli ng allows y ou to call another fax machine and ha v e it send a document (previously loaded in the machine ’ s feeder or stored in memor y) to your machine without assistance from the operator of the other machine.
Being Polled (Memory Polling) 104 Being P olled (Memory P olling) T o let another fax machine poll y our machine, y ou must first store the document in memor y using the following procedure. T ransmission will take place when the other fax machine calls your machine and activ ates polling.
Being P olled (Memor y P olling) 105 5. Special Functions Clearing a memory polling document T o clear a memor y polling document fro m memory , f ollow these steps: 1 Make sure that the date and time displa y of fax mode appears (if needed press ) and then press .
106 6. Printing Printing a Document Fr om an Application ♦ T o use the machine as a printer, the machine must be connected to your computer with a USB cable, and the pr inte r dri ver m ust be installed on your computer (see page 28).
Selecting Print Settings 107 6. Printing Selecting Print Settings The print settings are selected in the SHARP AM-300/400 Printing Preferences (“SHARP AM-300/400 Propertie s” in some ve rsions of Windows).
Selecting Print Settings 108 P age Setup tab • Select the Pa p e r S i z e an d Pa p e r S o u rc e . When the Paper Source is set to Tr a y , the Pa pe r S i z e can be set to A4 .
Selecting Print Settings 109 6. Printing Adv anced tab The Advanced tab is used to specify how the printed image is scaled to the paper . Nor mally Match Page Size is selected so that the image size matches the paper size selected on the Pa g e S et u p tab (the ima ge is not reduced).
Selecting Print Settings 110 • If you wish to scale the image to a smaller size , select Auto Scaling . The paper size setting on the Pag e S e t u p tab will appear i n Current P age Size . Select the size to which you wish to scale the image in Output Size .
Printing on Env elopes and Cards 111 6. Printing Printing on En velopes and Car ds T o print on env el opes, cards, and other special sizes of paper , use the bypass tra y on the side of the mach ine.
Printing on Envelopes an d Cards 112 2 Insert the sheet or envelope into the b ypass tray as shown with the print side face down. • When inser ting an envelope , the flap should be positioned on the left side as shown. ♦ After the sheet is inser ted, the display will show the alternating me ssages “BYP ASS P APER! / IF COPY , PRESS “.
113 7. Scanning 7. Scanning The machine can be used to scan documents to your computer . Both colour and blac k and white scanning are possible. Y ou can either begin scanning from a TW AIN- or WIA-compliant softw are program, or from the operation panel of the machine.
Scanning From a TWAIN Application 114 • Note: The document glass is not suitable f or scanning books or other bound documents (the surface to be copied must lie flat on the glass). Using the auto document feeder: Adjust the document guide to the wid th of your original(s), and then inser t the originals face up into the f eeder .
Scanning F rom a TW AIN Application 115 7. Scanning 4 In the dialog bo x that appears, select “SHARP MFP TW AIN I” and c lick the Select button. Note: The selection WIA-SHARP AM-300/400 i s for WIA applications and is ex plained in the following section.
Scanning From a TWAIN Application 116 • If you are using the auto document f eede r , select Use Automatic Document Feeder . • If you wish to use the sta ndard preset scanning se ttings, click Photo or Document as appropri ate for the original in the Standard Preset field.
Scanning F rom a WIA Application (Windows XP/Me only) 117 7. Scanning 1 Place the original on the document glass. Open the document glass cover and place the orig inal f ace down on the glass with the top edge again st the document guide.
Scanning From a WIA Application (Windows XP/Me only) 118 3 Click the File menu and select “From Scanner or Camera”. • The File menu of P aint is shown below . 4 If y ou have WIA drivers f or other de vices installed on your system, the “Select Device” windo w will appe ar .
Scanning F rom a WIA Application (Windows XP/Me only) 119 7. Scanning 5 The follo wing window will appear . Se lect the desired scan settings and then clic k the Scan button to begin scanning. • T o view a pre vie w of the scanned image using the selected settings, click the Previe w but ton .
Scanning From the Scanner Wizard (Windo ws XP/Me only ) 120 Scanning Fr om the Scanner Wizar d (Windo ws XP/Me onl y) If you are using Windows ® XP/Me , y ou can also scan from the Scanner and Camera Wizard. Place the origina l on the document gla ss (the auto document feeder cannot be used).
Scanning F rom the Operatio n P anel 121 7. Scanning Scanning Fr om the Operation P anel Y ou can scan directly from the ma chine by selecting scan mode and then one of six scan menus on the operation panel. ♦ T o scan from the operation panel, Button Manag er must be installed on your computer and must be running.
Scanning From the Op eration Panel 122 Selecting Button Manager to handle scanner events T o scan from the operation panel, y ou mu st first select Button Manag er as the program on your computer that handles scann er ev ents from the machine. F ollow the appropriate procedure below and on the following pages f or y our operating system.
Scanning F rom the Operatio n P anel 123 7. Scanning 4 . Select SC1 (scan menu SC1) from the Select an event list. 5 . In the Actions field, select Star t this program and then select Sharp Button Manager I from the list of programs .
Scanning From the Op eration Panel 124 6 . Click the Appl y button. 7 . Repeat Steps 4 through 6 for each of e vents SC2 through SC6 (select Sharp Button Manager I for each e vent). When finished, click the OK button to close the window . Window s ® 2000 1 .
Scanning F rom the Operatio n P anel 125 7. Scanning 5 . In the Actions field, select Prompt f or which program to run . 6 . Click the Appl y button. 7 . Repeat Steps 4 through 6 for each of e v ents SC2 through SC6 (select Prompt for whic h program to run f or each ev ent).
Scanning From the Op eration Panel 126 1 Press to select scan mode. 2 Place the original on th e document glass or in the auto document feeder . Using the document glass: Open the document glass cov er and place the original face down on the glass with the top edge against t he docu ment guide.
Scanning F rom the Operatio n P anel 127 7. Scanning 3 Press or until the desired scan menu appears in the displa y . Example: Press once f or SC2: 4 Press .
Scanning From the Op eration Panel 128 ♦ If the Button Manager icon does no t appear on the taskbar , click the start button, select All Programs ( Programs in Windo ws ® 2000/Me), select Sharp Button Manager I , and then click Button Manager to start Button Manager .
Scanning F rom the Operatio n P anel 129 7. Scanning • If you wish to ha ve the TW AIN driver open on your computer during scanning from the operation panel to allow you to select scan settings, select Show TW AIN setting screen when scanning . • In the Scan Setu p field, select the Colour Mode , Image Area , and Resolution .
Scanning From the Op eration Panel 130 • When OCR is selected as the application T o select the OCR progra m to be used, clic k Refer in the OCR field. Select the desired program in the Application window and click OK . The selected program will appear in Start-Up Application .
Scanning F rom the Operatio n P anel 131 7. Scanning • When Fili ng is s elect ed as the application T o select the folder where the image file will be sav ed, click Refer in the Filing field. Select the desired folder in the Bro wse for Folder window and clic k OK .
132 8. Printing Lists (AM-400 onl y) Y ou can pr int lists showing settings and information entered in the machine, and recent fax tr ansactions. The lists are described below . T o pri nt a list, f ollow these steps. 1 Press and then or until the di spla y at rig ht appear s.
Printing List s 133 8. Printing Lists T elephone Number List This list shows the f ax numbers that hav e been stored for automatic dialling. Group List This list shows the f ax numbers that hav e been stored in each Group Ke y . Setup List This list shows your current selections f or the MENU key settings .
Printing Lists 134 T ransaction Repor t This repor t is pr inted out automatica lly after an operation is completed to allow you to check the result. The machine is set at the fa ctor y to print out the repor t only when an error occurs. ♦ The T ransaction repor t cannot be printed on demand .
Printing List s 135 8. Printing Lists T ransaction Repor t print condition Y ou can change the condition under which a T ransaction Repor t is printed out. F ollow the steps below . 1 Make sure that the date and time displa y of fax mode appears (if needed press ) and then press 2 Press .
Printing Lists 136 A uto print-out of Activity List Y ou can se t the Activity List to pri nt automatically whenever inf ormation o n 30 f ax transactions has accumulated.
137 9. Maintenance 1 Squeeze the cover release ➊ and open the auto document feeder cover . Open the document glass cover . 2 Wipe the par ts indicated in white below (scanning g lass, rollers, and white backplate) with a c lean c loth. • Make sure that all dirt and stains (such as correcting fluid) are remov ed.
Maintenance 138 3 Close the auto document feeder cover , pressing down on both sides to make sure it clic ks into place. Cleaning the document glass Open the document glass cover and clean the document glass b y wiping it with a soft, dry cloth (be sure not to use a cloth that will scratch the gl ass).
Maintenance 139 9. Maintenance Cleaning the print roller s Clean the print rolle rs frequently to pre vent sm udges or other dir t from appearing on your output. T o clean the rollers, press the side cov er rele ase to open the side cover , and then clean the rollers indicated below with a clean cloth.
Maintenance 140 Cleaning the p aper feed r oller In order to avoid multi-f eed s (multiple sheets of paper feeding at once) and paper jams, clean the paper f eed roller regularly as shown below . 1 Press the side cover release ➊ and open the side cover ➋ .
Maintenance 141 9. Maintenance 1 Press the side cover release ➊ , open the side cover ➋ , and then open the front cover ➌ . • Caution! The fusing unit inside the print compar tment becomes very hot dur ing operation. Do not touch the in side of the pr int compar tment.
Maintenance 142 3 Continue fr om Step 4 on page 22 to install the new toner cartridge . Replacing the Drum Car tridge Viewing the total n umber of pages printed T o maintain e xcellent image quality , we recommend that you replace the drum car tr idge after 20,000 pages have been printed.
Maintenance 143 9. Maintenance 1 Press the side cover release ➊ , open the side cover ➋ , and then open the front cover ➌ . • Caution! The fusing unit inside the print compa r tment becomes v er y hot during operation. Do not touch the inside of the pr int compar tment except as instr ucted in the follo wing steps.
Maintenance 144 3 Grasp the drum car tridge handle and gently pull the old cartridge out of the machine. 4 Remove the ne w drum cartridge from its packaging. 5 Insert the dr um car tridge into the print compartment, sliding it along the guides. • Do not touch or allow other obj ects to contact the drum (the green cylinder).
145 10. T rouble- shooting 10. T r oubleshooting Pr ob lems and Solutions Line err or (AM-400 only) Problem Solution LINE ERROR appears in the display . A line error occurs when your machine cannot communicate corre ctly with the other f ax machine. The error is usually due to a problem on the phone line.
Problems and Solutions 146 Dialling and fax transmissi on problems (AM-400 onl y) Prob lem Solution No dial tone when you pick up an extension phone connected as explained on page 19, or use the line monitor function. • Make sure that the telephone line is proper ly connected to both the TEL.
Problems and Solutions 147 10. T r oubl e- shooting F ax reception prob lems (AM-400 onl y) Prob lem Solution The machine doesn't receive f axes automatically . • Make sure that the reception mode is set to F AX ONL Y (see p age 98). The power is on, but reception does not take place .
Problems and Solutions 148 Copying pr oblems Prob lem Solution The quality of copies is poor and/or dar k vertical lines appear wh en the document feeder is used. • Any dir t or materi al on the scanning glasses will cause spots or lines to appear on copies (and on transmitted fax es and scanned images).
Problems and Solutions 149 10. T r oubl e- shooting General prob lems Problem Solution Nothing appears in the display . • Make sure the power cord is properly plugged into a power outlet. • Connect another electr ical appliance to th e outlet to see if it has power .
Messages and Signals 150 Messages and Signals Displa y messages ADD P APER Check the paper . If the tra y is empty , add paper. If there is paper in the tra y , make sure it is inser ted correctly (take out the stack, align the edges ev enly , and then reinser t it in the tray).
Messages and Signals 151 10. T r oubl e- shooting AM-400 only: MEMOR Y IS FULL If fax es hav e bee n received to memory because printing is n ot possible (an additional message will indicate the problem), resolve the problem so that printing can continue (see Substitute Reception to Memor y on page 102).
Messages and Signals 152 A udible signals (AM-400 only) F AX RX IN MEMOR Y A fax has been received in memor y because the toner car tr idge needs replacement, you hav e run out of paper , th e paper is jammed, or paper is inser t ed in the bypass tra y .
Clearing Paper Jams 153 10. T r oubl e- shooting Clearing P aper Jams Clearing a jammed document If the or iginal document d oesn’t feed properly du ring transmission or copying, or DOCUMENT JAMMED appears in the displa y , first tr y pressing . If the document doesn't feed out, open t he auto do cument feeder cov er a nd remov e it.
Clearing Paper Jams 154 3 Close the auto document feeder cover , pressing do wn on both sides to make sure it clicks into place . Press down on the marks.
Clearing Paper Jams 155 10. T r oubl e- shooting 1 Press the side cover release ➊ and then open the side cover ➋ . 2 Push the two heater r oller release lever s down to release the heater roller . • Caution! The fusing unit (indicate d in white at right) becomes ver y hot during operation.
Clearing Paper Jams 156 4 If the jammed page cannot be pulled out directl y , open th e fr ont cover ➊ and rotate the white knob ➋ in the direction shown to feed the jammed page out into the output tra y . 5 After the jammed page has been removed, push the tw o heater roller release levers back up.
157 A Activity List, 132 Activity List, Auto Print Out, 136 Alarm volume, 51 Audible signals, 152 Auto clear, 52 Auto document fe eder Document restrictions, 66 Document sizes, 65 Loading document, 66.
Index 158 L Language used in display, 54 Letters, entering, 47, 76 Line error, 145 Line Monitor, 81, 88 Loading paper, 26 M Memory, substitute reception to, 102 N Number of rings in FAX ONLY reception.
CLASS 1 LASER PRODUCT LASER KLASSE 1 Beim Anschalten dieses Gerätes an Datenver ab eitungsanlagen ist sicherzustellen, daß die Gesamtanlage den jeweiligen technischen V orschriften entspr icht. Caution This produ ct contains a low po wer laser de vice.
SHARP ELECTRONICS (UK) L TD. Sharp Hou se, Thorp Ro ad, Ne wton He ath, Manc hester , M40 5BE SHARP ELECTRONICS (EUR OPE) GMBH Sonninstrasse 3, 20097 Hamburg, Germany Phone: (040) 2376-0 Zweigniederla.
An important point after buying a device Sharp AM-300 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Sharp AM-300 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Sharp AM-300 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Sharp AM-300 you will learn all the available features of the product, as well as information on its operation. The information that you get Sharp AM-300 will certainly help you make a decision on the purchase.
If you already are a holder of Sharp AM-300, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Sharp AM-300.
However, one of the most important roles played by the user manual is to help in solving problems with Sharp AM-300. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Sharp AM-300 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
