Instruction/ maintenance manual of the product ALTOS 1100E Acer
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Altos 1100E Series User’ s Guide.
Altos 1100E Series User’s G uide ii Docum ent EDITION PART NUM BER DATE History First 49.AB791.001 August 1999 Copy right Notice Copyri ght © 1999 by Acer America Corporation.
iii Warr anty/Limitat ion of Liability Any s oftwar e desc ribed in this man ual is licen sed “as is” and A cer and it s su pplier s disc laim any and all warr anties, e xpres s or im plied, in cluding b ut not lim ited to any warran ty of non -infr ingem ent of third p arty r ights, m erchan tability or f itness for a p articular pur pose.
Altos 1100E Series User’s G uide iv IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions carefully. Save them f or future ref e rence. 2. Follow all warnings and instructions ma rked on the product. 3. Unplug this product from the wa ll outlet before c leaning.
v extension cord ampere rating. Also, make sure that the total ra ting of all products plugged into the wall outlet do es not exceed 15 amperes. 11. Never push objects of any kind into this product through ca binet slots as they may touch da ngerous voltage points or shor t out parts that could result in a fire or electric shock.
Altos 1100E Series User’s G uide vi 14. Use only the proper type of power supply cord (provided in your keyboard/manual accessories box) for this unit. It should be a deta chable type: UL l isted/CSA cert ified, type SVT/ SJT, rated 10A 125V min imum.
vii FCC Class B Radio F requency Interference Statement Note: This equipment h as been tested and found to comply wi th the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide rea sonable protec tion against harmf ul interfere nce in a residential installation.
Altos 1100E Series User’s G uide viii Table of Contents Chapter 1 Sy stem H ousing 1.1 Stand-alone Syst em ........................................................................................1-1 1.2 Features .....................................
ix 2.4.3 Connector Functions ...........................................................................2-7 2.5 Front Panel Connectors ..................................................................................2 -9 2.6 Installing Components ...
Altos 1100E Series User’s G uide x Chapter 3 BIOS Utility 3.1 Entering Setup.................................................................................................3-1 3.2 System Informatio n ................................................
xi 3.4 Disk Drives ....................................................................................................3-10 3.4.1 Floppy Drives ....................................................................................3-12 3.4.2 IDE Drives .
Altos 1100E Series User’s G uide xii 3.12 Abort Setting s Change .................................................................................3-49 3.13 Leaving Setup................................................................................
xiii List of Figures 2-1 System Board Layout .....................................................................................2-4 2-2 System Board Jumper and Connector Locations ........................................2-5 2-3 Front Panel Connectors .
Altos 1100E Series User’s G uide xiv List of Tables 2-1 System Board Jumper Settin gs ......................................................................2-6 2-2 Connector Functions .................................................................
xv A bout This Manual This user’s guide aims to give you the in formation you need to operate the system properly and tells you how to install internal components.
Altos 1100E Series User’s G uide xvi Conv entions The following conventions a re used in this ma nual: , , Represents the actual keys that you have to press on the ke yboard. NOTE Gives bits an d pieces of additio nal information related to the current topic.
Chapter 1 – System Housing 1-1 Chapter 1 Sy stem Housing This chapter describes the fe atures of the system housing and tells you how to install the basic system components such as disk d rives, a system board , or expansion boar ds. If yo u re ceive a compl ete syst em, t he ba sic components are alr eady installed.
Altos 1100E Series User’s G uide 1-2 1.2 Features 1.2.1 Front Panel Keylock Panel Door.
Chapter 1 – System Housing 1-3 1.2.2 Rear Panel Hot-Swap R edunda nt Power Supply Power Socket Expansi on Slots External Housing Fan AGP Vide o Connector External SC SI Connector Mouse Port Ke y boa.
Altos 1100E Series User’s G uide 1-4 1.3 Internal Structure Hot-swap Redund ant Power Supply Backplane Board Hot- Swap Cage (SCSI) 5.25-inc h Drive Bays Expansi o n Card Slots Internal Housing Fan 3.
Chapter 1 – System Housing 1-5 1.4 Opening the Housing Panels 1.4.1 Front Panel To open the front panel, use the key to unlock and then pull the panel as shown in the illustration above.
Altos 1100E Series User’s G uide 1-6 1.4.2 Left Panel To remove the left panel: Turn off the power switch and unplug the power cord before remov ing the left panel. See section 2.6 for important ESD precautions and pre- and pos t-installation instru ction s.
Chapter 1 – System Housing 1-7 1.5 Installing Driv es Turn off the power switch and unplug the power cord before ins talling or removing drives. See s ection 2.6 for impor tant ESD precautions and pre- and pos t-installation instru ction s. 1.5.1 3.
Altos 1100E Series User’s G uide 1-8 4. Insert the drive into the drive bay and secure it with two screws. 5. Connect the diske tte drive cable s and close the housing pa nels.
Chapter 1 – System Housing 1-9 1.5.2 5.25-inch Driv es You may install a CD-ROM, digital audio tape (DA T), hard disk, d iskette drive or any other 5.25- inch device into the drive bay. To install 5.25 -inch devices: 1. Open the front pa nel. See section 1.
Altos 1100E Series User’s G uide 1-10 4. Insert the drive into the drive bay and secure it with two screws. 5. Connect the signal a nd power ca ble s to the drive a nd c lose the housing panels.
Chapter 1 – System Housing 1-11 1.6 Installing Hot-Sw ap Cages You can install e ither one BPL3 hot- swap cage or one BPL5 hot-swap c age into the system housing. The system housing c ome s with one BPL5 hot- swa p cage. BPL3 and BPL5 Hot-Sw a p Cage Comparison Table BPL3 BPL5 Dimension occupied Tw o 5.
Altos 1100E Series User’s G uide 1-12 Installing a BPL3 Hot-Sw a p Cage To install the hot-swap cage into the housing: 1. Open the front pane l and remove the le ft panel of the housing. See section 1. 4 for more inf or mation on opening the housing pa ne ls.
Chapter 1 – System Housing 1-13 3. Insert the hot-swa p cage into the housing a nd secure the hot-swa p cage with two screws as shown be low..
Altos 1100E Series User’s G uide 1-14 4. Attach the power cable, the SCSI terminator, the HDD fault LED cable, a nd the system board connector ca ble to the backplane board and attac h the other end of the connector cable to the system boar d. For the loca tion of the SC SI connector, ple a se refe r to Chapter 2 , System B oa rd.
Chapter 1 – System Housing 1-15 Installing and Removing a BPL3 Hard Disk Driv e Tray To remove and install a BPL3 Ha rd Disk Drive Tray: 1. Use your finger to release th e drive tray and then pull it out. 2. Place a hard disk on th e tray. Secure it with four screw s as show n below.
Altos 1100E Series User’s G uide 1-16 3. Insert the tray into the hot-swap cage with the lever still extended. Make sure that the drive is properly inserted before closing the lever.
Chapter 1 – System Housing 1-17 Installing a BPL5 Hot-Sw a p Cage To install the hot-swap cage into the housing: 1. Open the front pane l and remove the le ft panel of the housing. See section 1. 4 for more inf or mation on opening the housing pa ne ls.
Altos 1100E Series User’s G uide 1-18 3. Attach the power cable, the SCSI termina tor, the HDD fault LED cable, and the system board conne ctor cable to the backplane boa rd and a ttach the other e nd of the connec t or c able to the system boa rd. For the location of the S CSI connector, ple a se refe r to Chapter 2 , System B oa rd.
Chapter 1 – System Housing 1-19 Installing and Removing a BPL5 Hard Disk Driv e Tray To remove and install a BPL5 Ha rd Disk Drive Tray: 1. Use your finger to release th e drive tray and then pull it out.
Altos 1100E Series User’s G uide 1-20 2. Place a hard disk on th e tray. Secure it with four screw s. 3. Insert the tray into the hot-swap cage with the lever still extended.
Chapter 1 – System Housing 1-21 1.7 Installing and Remov ing a Hot-sw appable Redundant Pow er Supply Module The power subsystem consists of two hot-swappable power supply module ba ys that allow s th e ins tallatio n o f two 337-watt s power s upply mo dules in a hot- swappable redu ndant configuration.
Altos 1100E Series User’s G uide 1-22 To remove a hot-swappable redundant power supply: 1. Turn the thumbscrew counter-clockwise to loosen the power supply. 2. Push the metal lock towards the center as shown below a nd gently pull the power supply out using the metal handle.
Chapter 1 – System Housing 1-23 1.8 Replacing the External Redundant Sy stem Fan An external redundant fa n is pre-insta lled at the f actory. This allows the system to operate pr ope rly if the interna l housing fan fa ils. To replace the external redundan t fan: 1.
Altos 1100E Series User’s G uide 1-24 1.9 Installing an Expansion Board To install an expansion boa r d : 1. Remove an expansion slot bracket cover. Save the screw to secure the expansion boar d. 2. Align an expansion board with the open slot and insert the golden fingers into the expansion bus c onne ctor.
Chapter 1 – System Housing 1-25 1.10 SCSI Backplane Board You can install e ither one BPL3 hot- swap cage or one BPL5 hot-swap c age into the system housing. The system housing c ome s with one BPL5 hot- swa p cage. See section 1.6 f or information a bout installing B PL3 a nd BPL 5 hot-swa p cages and drive trays.
Altos 1100E Series User’s G uide 1-26 Jumpers and Connectors BPL3 Backplane Board Jumper Setting Function JP1 1-2 2-3 I 2 C Buffer ID 21h 23h JP4 Short Open Terminator Power Source B.
Chapter 1 – System Housing 1-27 Connector Description CN1 SCSI 68-pin P connector - In CN2 Front power LED connector CN3 I 2 C Buffer connector CN5 Slot 1 CN7 Slot 2 CN8 SCSI 68-pin connector - Out CN9 Slot 3 JP5 Power connector S1 Slot 1 ID s witch S2 Slot 2 ID s witch S3 Slot 3 ID s witch 1.
Altos 1100E Series User’s G uide 1-28 Features The backplane board has the fo llowing m ajor features: • “Hot-swap” feature that allows replacement of hard drives even wh en the system is in full operation. • Indicates ha rd disk drive failure thr ough a front panel L E D.
Chapter 1 – System Housing 1-29 Jumpers and Connectors BPL5 Backplane Board Jumper Setting Function JP1 Short Open Terminator Power Source Both from Backplane and Host Only from Host.
Altos 1100E Series User’s G uide 1-30 Connector Description CN8 SCSI 68-pin P connector - In CN9 Optional daughterboard (Reserved) CN10 I 2 C buffer connector JP2 4-pin FAN connector JP3 1 Pow er co.
Chapter 2 – System Board 2-1 Chapter 2 System Board 2.1 Features The Alt os 1100E syst em board i s a dual-process or syst em board built on an ATX baseboard using up to two Intel Pentium III processors.
Altos 1100E Series User’s G uide 2-2 The system board supports two mana geability features: Advanced Server Manager (ASM) Pro and Rem ote Di agnost ic Manager (R DM). ASM Pro detects problems in: • CPU thermal condition • CPU working voltage detection ( ± 12V/ ± 5V/3.
Chapter 2 – System Board 2-3 2.2 Major Components The system boar d has the following ma jor components: • Supports dual Intel Pentium III processors • Four D IMM socket s that accept 128 an.
Altos 1100E Series User’s G uide 2-4 2.3 Sy stem Board Lay out Figure 2-1 shows the system boa r d components. Figure 2-1 Syst em Board Layout 1 Mouse port 2 Keybo ard por t 3 USB por ts 4 Serial po.
Chapter 2 – System Board 2-5 2.4 Jumpers and Connectors This section desc ribes the jumper a nd connector loc a tions and settings. 2.4.1 Jumper and Connector Locati ons Figure 2-2 shows the jumper and connector locations on the syste m boa rd. Figure 2-2 Syst em Board Jumper and Connector Locations Jumpers ar e prefixed “J P”.
Altos 1100E Series User’s G uide 2-6 2.4.2 Jumper Settings Table 2-1 lists the system board jumpers with their corresponding settings and functions. Table 2-1 Sys tem Board Jumper Settings Jumper Se.
Chapter 2 – System Board 2-7 2.4.3 Connector Functions Table 2-2 lists the differe nt connectors on the syste m board and the ir respective functions.
Altos 1100E Series User’s G uide 2-8 Table 2-2 Connec tor Functions (continued) Connector Function CN30 RDM connector CN31 Reserv ed CN32 Reserv ed CN33 RDM connector CN34 Ex ternal Speaker connecto.
Chapter 2 – System Board 2-9 2.5 Front Panel Connectors The following figur e shows the pin orientat ion of the front-p anel connec t or s. Figure 2-3 Front Panel Connec tors.
Altos 1100E Series User’s G uide 2-10 2.6 Installing Components Before you install any system component, please rea d the following sections. These sections conta in important ES D precautions, pr e- and post-installation instructions.
Chapter 2 – System Board 2-11 2.6.1 ESD Precautions Electrostatic di scharge (ESD) can dam age your process or, disk drives , expansion boards, and other components. Always obse rve the following pre cautions befor e you install a system component. 1.
Altos 1100E Series User’s G uide 2-12 2.6.3 Post-installati on I nstructions Observe the following procedures after installing a system component: 1. Check that the components are installed according to the instructions in their respective sections.
Chapter 2 – System Board 2-13 2.7 Installing and Remov ing a Heatsink Your system comes with a fully assembled Pentium III processor connected to a heatsink. In the event th at you need to install a new processor, yo u may need to install a heatsink a s well.
Altos 1100E Series User’s G uide 2-14 To remove the he a tsink: 1. Disconnect the ends of the bracket a s shown below, and se pa rate the br a cket, processor, a nd heatsink.
Chapter 2 – System Board 2-15 2.8 Installing a Pentium III Processor Follow these steps to install a Pentium III processor into the socket on the CPU board. The syste m sett ings a re conf igure d at t he factory for the correct CPU frequency/ Memory DIMM combination.
Altos 1100E Series User’s G uide 2-16 1. Press the processor module down until the edge connector snugly fits into the socket. The edge connector of the Pentium module is slotted so that it only fits in one direction. Make sure the module groove matches the one on the process or sock et.
Chapter 2 – System Board 2-17 2.9 Remov ing a Pentium III Processor Follow these steps to remove the Pentium III processor module from the slot. 1. Remove the fan a nd tempera tur e connectors (see .
Altos 1100E Series User’s G uide 2-18 2.10 Installing the Termination Board When you use only one CPU, you must have a termina tion board installed in the empty slot. Follow these steps to install the termination boar d : 1. Position the termination boa r d over the empty slot.
Chapter 2 – System Board 2-19 2.11 Memory Upgrade The fo ur 168-pin s ockets o nboard suppo rt Regist ered PC100 ECC SDRAM-ty pe DIMMs. Y ou may inst all 128 or 256-MB D IMMs for a m aximum of 1024 MB system memory. Each of the sockets represents one independent bank.
Altos 1100E Series User’s G uide 2-20 2.11.2 Installing a DIMM To install a DIMM , a lign it with the socket and press it down until the holding clips secure the D IMM in place. The DIMM socket is slotted to ensure proper installation. If you s lip in a DIMM but it does not completely fit, you may have ins erted it the wrong way.
Chapter 2 – System Board 2-21 2.11.3 Removing a DIMM To remove a DIMM, pr ess the holding clips on both sides of the socket outward to release th e DIMM. Place your forefingers on the top of the DIMM before you pres s the holding clips to gently disengage the DIMM from the socket.
Altos 1100E Series User’s G uide 2-22 2.12 Installing Expansion Cards 2.12.1 Installing 32 Bit PCI Cards To install 32 bit PCI ca rd s: 1. Locate the PCI slots on the system board. 2. Remove the brac ke t on the housing opposite an empty PCI slot. 3.
Chapter 2 – System Board 2-23 2.12.2 Installing an A GP Card When installing an AGP card, make sure that the IRQ required by the card is not already assi gned to a P CI or ISA device to avoid resou rce conflict s. Follow these steps when installing an AGP card : 1.
Altos 1100E Series User’s G uide 2-24 2.13 A SM Pro ASM Pr o is a server ma nagement tool based on industry standar ds. It is designed to help server supervisors and mana gement inf ormation syste m (M IS) pe rsonnel to detect e rrors or potentia l trouble spots in their network se rvers through a single manageme nt station.
Chapter 2 – System Board 2-25 2.14 Remote Diagnostic Management Remo te Diagn ostic Man ager (RDM) is a server managem ent to ol that uses modem s and telephone lines to control a host of se rvers from a remote station.
Altos 1100E Series User’s G uide 2-26 Refer to the RDM User’s Guide f or detailed instructions on RDM insta llation. 2.15 Error Messages Do not continue using the computer if you receive an error message of a ny type. Note the message and take corrective action.
Chapter 2 – System Board 2-27 Table 2-4 Sys tem Error Mess ages Message Act io n CMO S Battery Error Replace the battery or contact your dealer. CM OS Checksum Error Run Setup.
Altos 1100E Series User’s G uide 2-28 Table 2-4 Sys tem Error Mess ages (continued) Message Act io n Memory Error at: MMMM: SSSS:OOO (W : XXXX, R:YYYY) where: M: M B, S: Segment, O: Offset, X/Y : write/read pattern Check DIM M s on the system board.
Chapter 2 – System Board 2-29 2.15.3 Corr ecti ng Error Condi tions As a general rule, if a n error message says "Press F1 to continue," it is caused by a configuration problem, which can be easily corrected . An equipment malfunction is more likely to cause a fatal error, i.
Altos 1100E Series User’s G uide 2-30.
Chapter 3 - BIOS Utility 3-1 Chapter 3 BIOS Utility Most systems are already co nfigured by the manufacturer or the dealer. Th ere is no need to run Setup when starting the computer unless you get a Run S etup message. The Setup program loads c onfiguration value s into the battery-ba cked nonvolatile memory called CMOS R AM.
Altos 1100E Series User’s G uide 3-2 BIOS Utility System Information Product Information Disk Drives Power Management Startup Configuration Advanced Configuration System Security Date and Time Remot.
Chapter 3 - BIOS Utility 3-3 3.2 Sy stem Information The following screen appears if you select System Information from the ma in menu. System Information Page 1/2 Processor ...................... Pentium III Processor Speed ................ xxx MHz Bus Frequency .
Altos 1100E Series User’s G uide 3-4 The following scre e n shows page 2 of the S ystem Informat ion me nu. System Information Page 2/2 Serial Port 1 ...................... 3F8h, IRQ 4 Serial Port 2 ...................... 2F8h, IRQ 3 Parallel Port .
Chapter 3 - BIOS Utility 3-5 3.2.2 Processor Speed The Processo r Speed parameter specifies the speed of the CPU currently in stalled in your system. The system supports up to two Intel Pentium III processors. 3.2.3 Bus Frequency The Bus Frequency parameter specifies the system extern al clock.
Altos 1100E Series User’s G uide 3-6 3.2.8 IDE Primary Channel Master This parameter specifies the current configuration of the IDE device c onnected to the master port of the primar y IDE channel. For information on how to conf igure IDE devices, s ee section 3.
Chapter 3 - BIOS Utility 3-7 3.2.13 Serial Port 1 This parameter indicates the seria l port 1 address and IRQ setting. 3.2.14 Serial Port 2 This parameter indicates the seria l port 2 address and IRQ setting. 3.2.15 Parallel Port This parameter indicates the pa ra llel port address and IRQ setting.
Altos 1100E Series User’s G uide 3-8 3.3 Product Information The Product Inf ormation contains gene ral data about the system. It include s the product name , serial numbe r, BIOS ve rsion, etc. T his information is nece ssary for troubleshooting and ma y be required whe n asking for technica l support.
Chapter 3 - BIOS Utility 3-9 3.3.3 Main Board ID This parameter specifies the system boar d ’s identification number. 3.3.4 Main Board S/N This parameter specifies the system boar d ’s seria l number. 3.3.5 Sy stem BIOS Version This parameter specifies the version of the B IOS utility.
Altos 1100E Series User’s G uide 3-10 3.4 Disk Driv es The Disk Drives menu lets you configure the system hard d isk and disk drive settings. If your hard disk supports the enha nced IDE f eatures, you may set the functions using this menu.
Chapter 3 - BIOS Utility 3-11 From the Disk Drives screen, select the IDE Primary Channel M aster, IDE Prima ry Channel Slav e, the IDE Seconda ry Channel M aster, or IDE Second ary Cha nnel Slave items to display their respective menus. Selecting the IDE Primary Cha nnel Master item displays the f ollowing menu.
Altos 1100E Series User’s G uide 3-12 3.4.1 Floppy Dr i ves To configure the first floppy drive (drive A), highlight the Floppy Drive A parameter. Press or key to view the options, then select the appropriate value. Possible settings for the Floppy Drive parameters: • [ None ] • [360 KB, 5.
Chapter 3 - BIOS Utility 3-13 To config ure an IDE device desi gnated as mast er: 1. Select the IDE Primary Cha nnel M aster (or the IDE Seconda r y Cha nnel Master) option to display its menu. 2. Highlight the parameter Type, then press or to display th e IDE drive types with their respective values for cylinder, head, sector, a nd siz e .
Altos 1100E Series User’s G uide 3-14 To confi gure an IDE devi ce designated as slave: 1. Select the IDE Primary Channel S lave (or the IDE Seconda ry Channel Slave) option to display its menu. 2. Highlight the parameter Type, then press or to display th e IDE drive types with their respective values for cylinder, head, sector, and size.
Chapter 3 - BIOS Utility 3-15 Hard Disk 32-bit A ccess Enabling this parameter improves system perf ormance by allowing the use of the 32-bit ha rd disk a ccess. This enha nced IDE f eature wor ks only under DOS, Windo ws 3.x, Window s 95/ 98, and No vell NetWare.
Altos 1100E Series User’s G uide 3-16 3.5 Pow er Management The Power Management m enu lets you configure the system power management features. The follo wing screen sho ws the Power Managemen t parameters with their default settings: Power Management Page 1/1 Power Management Mode .
Chapter 3 - BIOS Utility 3-17 Sy stem Sleep Timer This parameter sets the system to the lowest power-saving mode. It automatically enters into the sleep or the suspend mode after a specified period of inactivity. Any keyboard or mouse action, or any modem a ctivity detected (if the Modem Ring option is enabled - see section 3 .
Altos 1100E Series User’s G uide 3-18 3.6 Startup Configuration The Startup Configura tion a llows you to specify your preferred setting for bootup. The following scree n appears if you select the Sta rtup Conf iguration option from the main menu: Startup Configuration Page 1/1 Fast POST Mode .
Chapter 3 - BIOS Utility 3-19 3.6.2 Silent Boot This parameter enables or di sables the Silent B oot function. When set to Enabled , BIOS is in graphica l mode and d isplays only an identifica tion logo during POST and while booting, after which the screen displays the operating system prompt (such as DOS) or logo (such as Wind ows 95).
Altos 1100E Series User’s G uide 3-20 3.6.6 Sy stem Boot Driv e This parameter allows you to specify the system search sequence. The selections are: • Drive A then C: The system checks drive A first. If there is a diskette in th e drive, the syste m boots from drive A .
Chapter 3 - BIOS Utility 3-21 3.7 A dvanced Configuration The Advance d Configuration option allows you to configure a dvanced syste m functions. To avoi d dam agin g the syst em, do not change any settings in the Advanced Configuration unless you ar e a qualified technician.
Altos 1100E Series User’s G uide 3-22 3.7.1 Onboard Devices Configurati on The Onboard Device s Configuration a llows you to configure the onboard communication ports and the onboard de vices. Sele cting this option from the Advanc e d Configuration me nu displays the following sc r e en: Onboard Devices Configuration Page 1/2 Serial Port 1 .
Chapter 3 - BIOS Utility 3-23 The following scre e n shows page 2 of the Onboa rd Device s C onfiguration menu: Onboard Devices Configuration Page 2/2 Onboard Floppy Disk Controller ...... [Enabled] Onboard IDE Primary Channel ......... [Enabled] Onboard IDE Secondary Channel .
Altos 1100E Series User’s G uide 3-24 Base A ddress This function lets you set a logical base a d d ress for serial port 1. The options are: • 3F8h • 2F8h • 3E8h • 2E8h The default setting is 3F8h . IRQ This function lets you assign an interrupt for serial port 1 .
Chapter 3 - BIOS Utility 3-25 IRQ This function lets you assign an interrupt for serial port 2. The options a re IRQ 3 and 4 . The default setting is 3 . If you assign 3F8h to s erial port 1, you may only assign 2F 8h or 2E8h to serial port 2. If you assign 2F8h to s erial port 1, you may only assign 3F 8h or 3E8h to serial port 2.
Altos 1100E Series User’s G uide 3-26 IRQ This function lets you assign an interrupt for the parallel port. The options ar e IRQ 5 and 7 . The Base Addres s and IRQ par ameters are configurable only if Par allel Port is enabled.
Chapter 3 - BIOS Utility 3-27 Operation Mode This item allows you to set the operation mode of the parallel port. Table 3 -1 lists the diffe rent opera tion mod es.
Altos 1100E Series User’s G uide 3-28 Onboard IDE Secondary Channel This parameter lets you enable or disable the secondary IDE channel. When enabled , it allows you access the device s connected to the secondar y channel. When disabled, it deactiva tes the connected devices.
Chapter 3 - BIOS Utility 3-29 3.7.2 PnP/PCI Sy stem Configuration The PnP/PCI System Configuration allows you to specif y the settings for your PCI devices. Selecting this option displa ys the f ollowing screens: PnP/PCI System Configuration Page 1/2 PCI IRQ Setting .
Altos 1100E Series User’s G uide 3-30 PCI IRQ Setting This parameter allows fo r Auto or Manual configur ation of PCI de vices. If you use plug -and-play (PnP) devices, s et this param eter to Auto . The system then automatically a ssigns IRQs to PnP devices.
Chapter 3 - BIOS Utility 3-31 PCI Device Latency Timer This parameter allows you to set the length of time f or a PCI device to use the PCI bus. A PCI master can burst indefinitely a s long as the target can source/sink the data, and no other a gent requests for the bus.
Altos 1100E Series User’s G uide 3-32 VGA Palette Snoop This parameter permits you to use the palette snooping fe ature if you insta lled more than one VGA card in the system.
Chapter 3 - BIOS Utility 3-33 3.7.3 Memory /Cache Configuration The Memory/Cache Configura tion allows you to specify the a ppropriate settings for your system memory. Selecting the option displays the following screen: Memory/Cache Configuration Page 1/1 Internal Cache (CPU Cache) .
Altos 1100E Series User’s G uide 3-34 Sy stem BIOS Cacheable Set this parameter to Enabled if you want the system B IOS to run d irectly from the cache memory, thus allowing your system to function fa ster. Set this to Disabled to run the system BIOS from RAM .
Chapter 3 - BIOS Utility 3-35 3.7.4 C PU Speed Configuration The CPU Speed Configura tion allows you to specify the appropriate settings f or your system memory. Selecting the option displays the following screen: CPU Speed Configuration Page 1/1 Bus Frequency .
Altos 1100E Series User’s G uide 3-36 3.7.5 Sy stem Event Configuration The system event configuratio n enables you to record and monitor events that occurs in your system like system temperature, fan stops, and others. This feature allows you to specify the appropriate settings f or your system’s event handling.
Chapter 3 - BIOS Utility 3-37 View Event Logs Opens the system event log file fo r viewing. Event Control This parameter monitors the following events and logs them into the event log file if there is a change in status. Temp/Vol/Fan Enable or disable the monitorin g of the system’s temperature, volum e, and CPU fan.
Altos 1100E Series User’s G uide 3-38 System Event Configuration Page 2/2 Critical Event Process Stop POST after CPU or Memory Reducton [Disabled] Halt System if no CPU or Memory Available [Disabled] Threshold Settings CPU Warning Degree ...........
Chapter 3 - BIOS Utility 3-39 3.8 Sy stem Security Setup The Setup program h as a number of security features to prevent unauthorized access to the system and its da ta . The follo wing screen appears wh en you select System Security from th e main menu: System Security Page 1/1 Disk Drive Control Floppy Drive .
Altos 1100E Series User’s G uide 3-40 3.8.1 D isk Drive Control The disk drive control fea tures allow you to control the floppy drive or the hard disk drive boot function to preve nt loading operat ing systems or other progra ms from a ce rtain dr ive while the other dr ive s are oper a tional.
Chapter 3 - BIOS Utility 3-41 3.8.2 Setup Password The Setup Password prevents una uthoriz ed access to the BIOS utility. Setting a Password 1. Make sure t hat JP7 is set to 2-3 (bypass password). You cannot enter the BIOS utility if a Setup passwor d does not ex is t and JP7 is s et to 1-2 (passw ord check enabled).
Altos 1100E Series User’s G uide 3-42 6. Retype the password then press . After setting the password, the system a utomatically sets the Setup Pa ssword parameter to Present . 7. Press to exit the System Security screen and return to the main menu. 8.
Chapter 3 - BIOS Utility 3-43 By passing the Setup Passw ord If you forget your setup password, you ca n bypass the password security feature by hardware. Follow these steps to bypa ss the pa ssword: 1. Turn off and unplug the system. 2. Open the system housing and set JP7 to 2-3 to bypass the password func tion.
Altos 1100E Series User’s G uide 3-44 3.9 Date and Time The real-time clock keeps the system date and time. After setting the da te and time, you do not n eed to enter them every time you turn on the system.
Chapter 3 - BIOS Utility 3-45 3.9.2 Time Highlight the items on the Time parameter and press or to set the time following the hour-minute -second f or mat.
Altos 1100E Series User’s G uide 3-46 3.10 Remote Diagnostic Configuration Please refer to the Remote Diag nostic Mana ger (RDM) User's Guide for more information on r e mote diagnostic c onfiguration. The following is the f irst of two Remote Dia gnostic Configura tion scre ens in the BIOS utility.
Chapter 3 - BIOS Utility 3-47 The following is the se cond of two Remote Diagnostic Conf iguration scre ens in the BIOS utility. It shows the remote diagnostic para meters with their default settings: Remote Diagnostic Configuration Page 2/2 RDM Daughter Board Version .
Altos 1100E Series User’s G uide 3-48 3.11 Load Setup Default Settings Use this option to load the default settings for the optimized system configuration. When you load the default settings, some of the para meters are grayed-out with their fixed settings.
Chapter 3 - BIOS Utility 3-49 3.12 A bort Settings Change Use this option to disregard your changes to the BIOS and reloa d your previous settings. The following dia log box appear s when you select A bort Settings Cha nge from the main menu.
Altos 1100E Series User’s G uide 3-50.
Chapter 4 – SCSISelect Configuration Utility 4-1 Chapter 4 SCSI Select Configuration Utility 4.1 SCSI Select Configuration Utility Ov erview The SCSI Select configuration utility allows you to change SCS I controller settings without opening the computer or changing jumpers.
Altos 1100E Series User’s G uide 4-2 Table 4-1 Default Settings for SCSI Controller and All Dev ices Global Settings for SCSI Controller and All Dev ices Default Value Host Adapt er SCSI I D 7 SCSI .
Chapter 4 – SCSISelect Configuration Utility 4-3 4.1.2 When to Use the SCSI Select U tility Use the SCSI Select utility if you need to • Change any of the default values listed in the settings ta ble • Check and/or c ha nge SCSI d evice settings tha t ma y conflict with those of other devices (e.
Altos 1100E Series User’s G uide 4-4 4.2 SCSI Select Utility Options When the SCSI Select utility detects the AHA-3950U2B SCSI co ntroller in your computer, it displa ys the Options menu shown below.
Chapter 4 – SCSISelect Configuration Utility 4-5 4.2.1 C onfigure/View Host A dapter Settings Menu The Configure/View Host Adapter Se ttings menu lists three settings under SCSI Bus Interfa ce Defin.
Altos 1100E Series User’s G uide 4-6 Arrow keys to move cursor, <Enter> to sel ect opti on, <Esc> to exit ( =defaul t) Adaptec AHA-3950U2B SCSIS el ect (TM) Utili ty AHA-3950U2B at Bus:Device 00:00h Configurati on SCSI B us Interf ac e Definit i ons Host Adapter SC SI ID .
Chapter 4 – SCSISelect Configuration Utility 4-7 Arrow keys to move cursor, <Enter> to sel ect opti on, <Esc> to exit ( =defaul t) Adaptec AHA-3950U2B SCSIS el ect (TM) Utili ty AHA-3950U2B at Bus:Device 01:06h Configurati on SCSI B us Interf ac e Definit i ons Host Adapter SC SI ID .
Altos 1100E Series User’s G uide 4-8 SCSI Parity Checking Select this option to enable or disa ble SCSI Parity Checking on the SCSI controller. The figure below displays your choices.
Chapter 4 – SCSISelect Configuration Utility 4-9 Host A dapter SCSI Termination This option allows you to configur e host controller S CSI termina tion.
Altos 1100E Series User’s G uide 4-10 Boot Device Options This option shows the target ID of the device you ar e booting from. The default setting is 0 (zero). We recommend tha t you not change this setting. S ome operating systems will not run unless the boot device is set at z e ro.
Chapter 4 – SCSISelect Configuration Utility 4-11 SCSI Device Configuration This option allows you to configure certain par ameters of each SCS I device on the SCSI bus. A screen simila r to the figure below appears. The screen shows a column of information for each S CSI ID, even if some SCSI IDs a re not assigned to a device.
Altos 1100E Series User’s G uide 4-12 Initi ate S ync Nego tiati on This option determine s whether the SCSI controller initiates synchronous negotiation with the SCSI device. When set to yes , the S CSI controlle r initiates synchr onous negotiation with the SCSI device.
Chapter 4 – SCSISelect Configuration Utility 4-13 Max imum Sync Transf er Rat e This option determine s the maximum synchronous da ta transfer rate that the SCSI controller can suppo rt. The SCSI controller supports rates up to the UltraWide SCSI maximum of 80.
Altos 1100E Series User’s G uide 4-14 Enable Disconnection This option determines whether the SCSI controller allows a SCS I device to disconnect f rom the SCS I bus (some times ca lled Disconnect/Reconne ct).
Chapter 4 – SCSISelect Configuration Utility 4-15 Send Start Unit Command This option, which is supported by some SC SI de vices, d etermines whether the Start Unit Command (SCSI command 1B) is sen t to the SCSI device (mos t devices do not require this).
Altos 1100E Series User’s G uide 4-16 A dvanced Configuration Options When you select Advanced Conf iguration Options, a screen similar to the figure below appears.
Chapter 4 – SCSISelect Configuration Utility 4-17 Host Adapter BI O S This option enables or d isables the SC S I controller B I OS . Default is Enabled . The SCSI controller BIOS must be ena bled if you want the computer to boot from a SCSI ha rd disk dr ive connected to the SCSI controller.
Altos 1100E Series User’s G uide 4-18 Extended BIOS T r anslat ion f or DO S Dr ives > 1 GByte This option allows you to enable or disable e xtended tr anslation for S CSI har d disks with a capacity greater than 1 GByte. It is only valid if the SCSI controller BIOS is enabled.
Chapter 4 – SCSISelect Configuration Utility 4-19 4.2.2 S CSI Disk Ut ilities When you select SCSI Disk Utilities fr om the Options menu the SCSI Select utility scans the SCSI bus and lists all SCSI devices installed on the S CSI bus. You will see a screen similar to the figure below.
Altos 1100E Series User’s G uide 4-20 Use SCSI Disk Utilities to chec k the hard dis k drive firmwar e revision. (Select SCSI Disk Utilities from the Configure/View Host Adapter Settings sc reen. Use the arrow k eys to highlight a disk devic e, then press Enter to displ ay the firmw are revi sion.
Chapter 4 – SCSISelect Configuration Utility 4-21 4.3 Configuring Multiple SCSI Controllers The AHA-3950U2B SCSI contr oller is used as an example in the following disc ussion. To use multiple PCI SCSI controllers, do the following: • Install the boot SCSI controller in the lowest PCI Device number.
Altos 1100E Series User’s G uide 4-22 4.4 SCSI Troubleshooting Checklist The AHA-3950UB SCSI contro ller has been tested for compatibility with a wide range of SCSI device s. Most problems that occur du ring installation re sult from errors in pre p a ring and conne c ting devices on the S CSI bus.
Chapter 4 – SCSISelect Configuration Utility 4-23 4.5 BIOS Startup Messages After you have configured your SCSI controller, the SCS I controller BIOS displays a message when you boot your computer. Normally, this message lists the SCS I ID, manufac turer, model number and other inf ormation for ea ch SCSI device that the BIOS detects.
Altos 1100E Series User’s G uide 4-24 3. Perform a SCSI low- level format with the Format Disk utility under S CSI Disk Utilities in the SCSI Select utility. All data on the target drive w ill be lost when you run the Format Disk utility. Back up y our data before you run it! 4.
Chapter 4 – SCSISelect Configuration Utility 4-25 4.5.2 Start unit request failed The BIOS was unable to send a Start Unit Command to the device. Run the SCSI Select utility and disable Send S tart Unit Command f or the de vice.
Altos 1100E Series User’s G uide 4-26 Booting the Computer from a SCSI Drive • Be sure that the SCSI boot drive is set to SCSI ID 0 a nd that there are no SCSI ID conflicts. Check the drive installa tion ma nual for information a b out setting the SCSI ID for t hat device.
Chapter 4 – SCSISelect Configuration Utility 4-27 • Be sure that SCSI pa rity checking is consistently enabled or disabled on a ll devices on th e SCSI bus. • Verify that the SCSI controller and the S C S I d e vices a re properly configured and installed.
Altos 1100E Series User’s G uide 4-28 Computer Hangs, or SCSI Controller Cannot A lw ays Find the Drives • Check SCSI parity for consistency and be sure S CSI termination is set correctly. • Check cable length and integrity. Check pin-1 orienta tion.
Index 1 Index A Abort set tings change, 3-49 Advanc e d configura tion, 3-21 CPU speed, 3-35 Memory/ cache, 3-33 Onboard devi ces, 3-22 PnP/PCI system, 3-29 System event, 3-36 Advanc e d configuration.
Altos 1100E Series User’s G uide 2 Host adapt er SCSI ID, 4-6 Host adapt er SCSI termin ation, 4-9 Initiate sync negotiation, 4- 1 2 Initiate wide negotiation, 4 -14 Maximum sync tr ansfer rate, 4-1.
Index 3 IDE seconda ry channel ma ster, 3 - 6 IDE secon dary chann el slave, 3-6 Initialize SCSI bef ore IDE, 3 -19 Installing 32 bit PCI ca rd s, 2 -22 Installing a DIMM , 2-20 Installing a Pentium I.
Altos 1100E Series User’s G uide 4 Left panel, 1-6 P Parallel po rt, 3-7, 3-25 PnP/PCI system configuration, 3-2 9 Pointing device, 3-7 Post-installation instr uctions, 2- 1 2 Power mana gement, 3- .
Index 5 Serial port 2, 3-7, 3-24 Setup passw ord, 3-41, 3-42, 3-43 Silent boot, 3- 19 Software error messages, 2-26 Stand-alo ne sys tem, 1-1 Start uni t request failed, 4-25 Startup conf iguration, 3.
Altos 1100E Series User’s G uide 6 System s/n, 3- 8 System security setup, 3-39 Disk drive control, 3-40 Power-on pa sswor d , 3-4 3 Setup passw ord, 3-41, 3-42, 3-43 T Time, 3-45 Total memory, 3 -6.
Index 7.
An important point after buying a device Acer ALTOS 1100E (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer ALTOS 1100E yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer ALTOS 1100E - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer ALTOS 1100E you will learn all the available features of the product, as well as information on its operation. The information that you get Acer ALTOS 1100E will certainly help you make a decision on the purchase.
If you already are a holder of Acer ALTOS 1100E, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer ALTOS 1100E.
However, one of the most important roles played by the user manual is to help in solving problems with Acer ALTOS 1100E. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer ALTOS 1100E along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
