Instruction/ maintenance manual of the product DW Pro1/Pro2 Sennheiser
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DW Pro1 / Pro 2 Instruction manual DE CT C om f or t c a ll s.
1 Contents Contents Important safety information ............................... ................ .................... ................ 2 The DW Pro1/Pro2 wi reless headset system .......................... ................ ............ 4 Delivery includes .
Important safety information 2 Important safety information • Please read this instruction m anual carefully and completely befo re using the product. • Make the instruction manual easily a ccessible to all user s at all times. Always include the instru ction manual when passing t he product on to third parties.
3 Important safety information – not covered or exposed to direct su nlight for longer periods of time in order to prevent heat accumulation (see “Specifica tions” on page 37 ).
The DW Pro1/Pro2 wireless he adset system 4 The DW Pro1/Pro2 wireless headset system The Sennheiser Communicati ons DW Pr o1/Pro2 is a wireless DECT headset system which is intended for professional call center and office use.
5 Delivery includes Delivery includes 1b a s e s t a t i o n 1 headset with built-in rechargeable batter y: – Pro1 variant: covers one ear (monaural) – Pro2 varian t: covers both ears (b inaural) .
Product overview 6 Product overview Base station PC button with LED Charging contacts 쐋 PHONE button with LED LINK.
7 Product overview Pro1/Pro2 headset Pro1 Pro2 A A A 9 6 5 4 3 1 8 7 7 1 2 2 0 9 8 Microphone Windshield Name plate HEADSET LED LINK button AUDIO button Headband Batter.
Overview of the buttons 8 Overview of the buttons Base station Action Button Functions Page 왘 Press the PHONE button 쐋 Selects the Phone mode 25 Establishes/dis connects the link betw een .
9 Overview of the LEDs Overview of the LEDs Base station LED of the PC button Meaning lights up PC mode flashes Incoming PC call LED of the PHONE button 쐋 Meaning lights up Phone.
Putting the headset system into operation 10 Putting the headset system into operation Putting the base station into operation You can use the headset system with your fixed line pho ne ( Phone mode) and/or your P C ( PC mode). The base station controls the wireless commu - nication betw een the products.
11 Putting the headset system into operation Connecting the base station to the mains power supply The base station is ready for operatio n as soon as it is connected to the mains power supply. 왘 Connect the DC IN connecto r of the power supply uni t to the DC IN socket .
A Connection to a fixed line phone without headset socket Putting the headset system into operation 12 왘 Disconnect the handset cable from the teleph one. 왘 Connect the handset cable to the Handset so cket . 왘 Use the telephone cable to conn ect the Phone socket to the handse t socket on the telephone.
C Connection of an optional mechanical handset lif ter (with connecti on possibili - ties A and B only) 13 Putting the headset system into operation You can also connect the HSL 1 0 m e c h a n i c a .
MSH standard MSH cable DW Pro1/Pro2 MSH setting e.g. Alcatel Putting the headset system into operation 14 If your telephone has a built-in elec tr onic hook switch supportin g the MSH standard: 왘 Set the DIP switch # 1 to the upper position. 왘 Set the DIP switch # 2 to the lower posi tion.
15 Putting the headset system into operation Installing the HeadSetup software The HeadSetup sof tware enables the headset system to communicate with a wide variety of softphones and allo ws you to use the call control func - tions. Even without the HeadSetup s o ftware, the headset system can still be used as an audio input and output device.
Putting the headset system into operation 16 Putting the headset into operation The microphone boom of the Pro1/Pro 2 headset can be swiveled, allowing the microphone to be worn on t he lef t or right-hand side (see pa ge 24 ).
17 Putting the headset system into operation 왘 Push the AUDIO button in the direct ion in wh ich you wa nt to increase the volume until the HEADSET LED goes off.
Putting the headset system into operation 18 Adjusting the audio signal/dial to ne 왘 Set the ABC switch to A (default setti ng), B or C so that you can hear a clear dial tone in the headset. Adjusting the microphone sensitivity By default, the microphone volu me control is set to between position 4 and position 5 .
19 Putting the headset system into operation T esting the headset system in PC mode and adjusting it T esting the PC connection When Phone m o d e i s s e l e c t e d ( t h e L E D o f t h e P H O N E b u t t o n 쐋 lights up white): 왘 Press the PC button on the base station.
Putting the headset system into operation 20 Adjusting advanced settings The DIP switch row allows you to adjust the headset sys t em to your individual needs.
21 Putting the headset system into operation Automatically establishing the wi reless link b etween headset and base station (Auto Link) – DIP switch 4 Switch position Function Switched off You have to man ually establish the wireless link (see page 23 ).
Using the headset syste m 22 Using the headset system Charging the headset rechargeable battery If you charg e the recharge able batt ery for the firs t time, allo w charging for at least 20 minu tes without i nterruption. A co mplete charging pro cess takes about 60 minutes.
23 Using the headset system When the battery is ab ou t to run flat ... ... only the LED segment 1 lights up w eakly or flashes (see page 9 ). ... the HEADSET LED flashes red. ... you hear a low battery warning (three beeps)in the headset. ... you have several minute s of battery re serve.
You can also esta blish or disconne ct the wireless li nk by pressing the PC button or the PHONE button 쐋 on the base station (depending on the selected mode ( PC or Phone ), see p age 28 ).
25 Using the headset system Calling via the fixed line phone using the headset Accepting an incoming call You hear the ring tone of the fixed line phone: 왘 Put on the headset and establish a wireless link betw een headse t and base station (see page 23 ).
Using the headset syste m 26 Ending a call 왘 Disconnect the wireless link between headset a nd base station (see page 23 ). If you are using handset lif ter/electronic hook switch, the call is auto - matically ended.
27 Using the headset system Making a PC call 왘 Establish a w ireless lin k between he adset and base station (see page 23 ). 왘 Make the call using your sof tphone. Ending a PC call 왘 Disconnect the wi reless link betw een headse t and base station (see page 23 ).
If the “Always Audio” fu nction is activated , you can still ac cept calls via the Phone mode. After ending the call, the base station auto - matically switches back to PC mode and all PC audi o is reproduced via the headset.
29 Using the headset system T o start the conference call using the master headset: 4 5 왘 Establish a wireless li nk between he adset and base station (the LINK LED flashes blue). T o add a guest headset to the conference call: 왘 Place the guest headset to be added to the conference call into the base stat ion of the master headset.
Using the headset syste m 30 The volumes can be adjusted in se veral steps. When the minimum or maximum volume is reached, you hear a double beep in the headset. V ol – V ol + 6 왘 T o increase or reduce the volume step-by-step, push the AU DIO button backwards or forwards.
31 Using the headset system Pairing the headset to third party DECT GAP telephones 왘 Place the DW Pro1/Pro2 headset at a maximum distance of 1 m from the third party base station. 왘 Simultaneously pr ess and hold the headset’s LINK button and AUDIO button for 5 seconds.
Cleaning and maintaining the headset system 32 Cleaning and maintaining the headset system Damage to the product due to liquids! Liquids entering the product can short-circuit the electro nics or damage the me chanics. Solvents or cleansing agents can dama ge the surface of the product.
33 Cleaning and maintaining the headset system Replacing the headset’s rechargeable battery You can replace the rechargeable batter y. Spare rechargeable batteries are available from your Sennheiser part ner. Only use spare rechargeable batteries recommende d by Sennheiser Communications.
Cleaning and maintaining the headset system 34 Pro2 headset 왘 Carefully remove the ear pad from the ear cup where the battery compartment is located. 왘 Open the battery compartment cover u s i n g y o u r f i n g e r n a i l ( s e e f i r s t diagram).
35 If a proble m occurs If a problem occurs Problem Possible cause Possible solution The headset is placed into the base station but does not show any reaction Base station is not connected to the mains Connect the base station to the mains power supply (see page 11 ).
Accessories and spa re parts 36 Accessories and spare parts For additional information on accessor ies and spare parts, please contact your Sennheiser partner or visit our websi te at www.sennheiser.com. Accesso ries • HSL 10 handset lifter – mechanical handset lif ter – incl.
37 Specifica tions Specifications DW Pro1/Pro2 base station Dimensions 108 x 116 x 114 mm (W x H x D) Weight approx. 368 g Operating temperature range +5°C to +45°C (+41°F to +113°F ) Storage temperature range − 20°C to +70°C (–4 °F to +158°F) DW Pro1/Pro2 headset Dimensions 170 x 175 x 55 mm (W x H x D) Weight Pro1: appr ox.
Specifications 38 Approved by Canada: Industry Canada RSS 213 Issue 2, RSS 102 Issue 3 IC: 2099D-TDB1 (base station ) IC: 2099D-TDH1 (Pro1 headset) IC: 2099D-TDH1 (Pro2 headset) USA: 47 CFR Part 15 (d.
39 Manufacturer Declarations Manufacturer Declarations Wa rranty Sennheiser Commun ications A/S gives a warranty of 24 mo nths on this product. For the current warranty conditions, please vi sit our web site at www.senncom. com or contact your Sennheiser pa rtner.
Manufacturer Declarations 40 • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connecte d. • Consult the dealer or an experien ced radio/TV technici an for help.
41 Index Index A ABC switch adjusting 18 ACC socket connect ion of a n optional mechanical handset lifter 13 Accessories connect ion of a n optional mechanical handset lifter 13 Acoustic signals adjus.
Index 42 H Headset adjusting 24 charging 22 labeling 1 6 overview 7 pairing additional headsets for shared use 30 pairing to third par t y DECT GAP telephone 31 putting into operation 16 putting on 24.
Sennheiser Communications A/S Langager 6, 2680 Solrød Strand, Denmark www.senncom.com Printed in China Publ. 06/10 A01.
An important point after buying a device Sennheiser DW Pro1/Pro2 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Sennheiser DW Pro1/Pro2 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Sennheiser DW Pro1/Pro2 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Sennheiser DW Pro1/Pro2 you will learn all the available features of the product, as well as information on its operation. The information that you get Sennheiser DW Pro1/Pro2 will certainly help you make a decision on the purchase.
If you already are a holder of Sennheiser DW Pro1/Pro2, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Sennheiser DW Pro1/Pro2.
However, one of the most important roles played by the user manual is to help in solving problems with Sennheiser DW Pro1/Pro2. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Sennheiser DW Pro1/Pro2 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
