Instruction/ maintenance manual of the product DW Sennheiser
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DECT Headset System DW Office Instruction manual.
1 Contents Contents Important safety information ................................... .................... .................... ........ 2 The DW Office wireless headset system ............................... ................ ................ 4 Delivery includes .
Important safety information 2 Important safety information • Please read these instructions care fully and complet ely before using the product. • Make these instructions easily acce ssible to all users at all times. Always include these instructions wh en passing the product on to third parties.
3 Important safety information • Do not operate the product near any heat sources. • Only use attachments/accessories specified by Se nnheiser Commun i - cations (s ee “Acce ssories ” on page 36 ).
The DW Office wireless headse t system 4 The DW Office wireless headset system The Sennheiser Comm unications DW Office is a wir eless DECT headset system which is intended for professional office use.
5 Delivery includes Delivery includes 1b a s e s t a t i o n 1 headset with built-in rechargeable batter y 4e a r h o o k s ( s i z e S (pre-installed), M , L and XL ) 1 headband 1 name plate with che.
Product overview 6 Product overview Base station DHSG Handset Lif ter MSH Handset Lifter Short Range ong Range Auto Link ON Auto Link OFF Narrowband Wideband EU Limiter Standard Lim ter Extra Settings.
7 Product overview Headset 1 0 7 A 9 2 4 5 3 E B D C 6 8 Microphone Name plate with cheek spacer HEADSET LED LINK button AUDIO button Earhook (size S , M , L , XL ) Chargin.
Overview of the buttons 8 Overview of the buttons Base station Headset Action Button Functions Page 왘 Press the PHONE button 쐋 Selects the Phone mode 24 Establishes/dis connects the link b.
9 Overview of the LEDs Overview of the LEDs Base station * during charging , each segmen t gets brighter in 5 steps Headset LED of the PC button Meaning lights up PC mode flashes I.
Putting the headset system into operation 10 Putting the headset system into operation Putting the base station into operation You can use the headset system with your fixed line pho ne ( Phone mode) and/or your P C ( PC mode). The base station controls the wireless commu - nication betw een the products.
11 Putting the headset system into operation Connecting the base station to the mains 왘 Connect the DC IN connector of the mains un it to the DC IN socket . 왘 Plug the mains unit into a wall socket . The LINK LED lights up red. The LED of the last us ed mode button (PHONE 쐋 or PC ) lights up white.
Putting the headset system into operation 12 왘 Disconnect the handset cable from the te lephone. 왘 Connect the handset cabl e to the Handset socket . 왘 Use the telephone cable to c onnect the Phone socket to the handset socket on the telephone.
13 Putting the headset system into operation You can also connect the HSL 1 0 m e c h a n i c a l h a n d s e t l i f t e r f r o m S e n n h e i s e r Communications (see “Accessories and sp are parts” on page 36 ): 왘 Connect the base stat ion to the fi xed line phone as described under or .
Putting the headset system into operation 14 If your telephone has a built-in elec tr onic hook switch supporting the MSH standard: 왘 Set the DIP switch # 1 to the upper position. 왘 Set the DIP switch # 2 to the low er position. The necessary connection and adapte r cables are available from your Sennheiser partner.
15 Putting the headset system into operation Installing the HeadSetup software The HeadSetup softwa re enables the headset system to communicate with a wide variety of sof tphones and allo ws you to use the call control func - tions. For updates and additional i nformation on the HeadSetup sof tware, please visit our website at www.
Putting the headset system into operation 16 Putting the headset into operation The headset comes with earhooks in different sizes and a headband with ear pad and can be worn on the left or right ear. Attaching the earhook 왘 Select a suitable earhook .
17 Putting the headset system into operation Swapping the assignment of the AUDIO button The assignment of the AUDIO button can be swapped depending on whether you wear the headset on the right or lef t ear. By default, the headset is config ured for wear ing on the right ear.
Putting the headset system into operation 18 왘 Lift the handset (If a handset lif ter is connected, it automatically lif ts the handset). The system is correctly connected if you can hear a clear dial tone and if the other party can hear you at a comfortable level.
19 Putting the headset system into operation T esting the headset system in PC mode and adjusting it T esting the PC connection When Phone m o d e i s s e l e c t e d ( t h e L E D o f t h e P H O N E b u t t o n 쐋 li ghts up white): 왘 Press the PC button on the base station.
Putting the headset system into operation 20 Adjusting advanced settings The DIP switch row allows you t o adjust the headset system to your individual needs.
21 Putting the headset system into operation Automatically establishing the wi reless link betw een headset and base station – DIP switch 4 Switching betw een wideband and na rrowband mod e – DIP switch 5 Limiting the volume – DIP switch 6 Switch position Function Switched off You have to man ually establish the wirel ess link (see page 23 ).
Using the headset syste m 22 Using the headset system Charging the headset rechargeable battery If you charg e the rechargeab le battery fo r the first time , allow chargin g for at least 20 mi nutes without interru ption. A complete charging process takes about 60 minutes.
23 Using the headset system Switching the headset on/off Switching the headset on 왘 Press and hold the LINK button for 5 seconds. The HEADSET LED flashes blue 3 times and the wireless link to the base station is establi shed (where required).
Using the headset syste m 24 Putting the headset on and adjusting it We aring the headset with the earhook 왘 Slightly pull the earhook away from the headset. 왘 Place the earhook behind your ear so that it follows the con tour of your ear. 왘 Adjust the headset so that a com fortable and secure fit is ensured.
25 Using the headset system If a handset lif ter/electronic hook sw itch is used, the call is automati - cally acce pted. If no handset lif ter/electronic hook switch is used: 왘 Accept the call by lif ting the handse t or by pressing the “accept call” button on your fixed line phone.
Using the headset syste m 26 Ending a call 왘 Disconnect the wireless link between headset and base station (see page 23 ). If a handset lif ter/electronic hook switch is used, the call is au tomati - cally ended.
27 Using the headset system Making a PC call 왘 Establish a wireless link between headset and base station (see page 23 ). 왘 Make the call using your sof tphone. Ending a PC call 왘 Disconnect the wi reless link betw een headset and base station (see page 23 ).
Using the headset syste m 28 Switching between Phone and PC mode You can switch between Phone and PC mode and accept calls of the other mode. 왘 Press the PC but ton or the PHONE button 쐋 on the base station to select the desired mode.
29 Using the headset system Muting the headset’s microphone T o mute the headset’s microphone during a c a l l ( t h e L I N K LED on the base station lights up blue): 왘 Press the AUDIO button .
Using the headset syste m 30 T o start the conference call using the master headset: 왘 Establish a wireles s link between headset and bas e station (the LINK LED flashes blue). T o add a guest headset to the conference call: 왘 Place the guest headset to be added to the conference call into the base station o f the mast er headset.
31 Using the headset system Pairing is not success ful If pairing is not successful within 60 seconds, the DW Office headset switches to standby mode. 왘 For information on how to pair the headset to the non-DW Office base station, refer to th e instruction manual of the base s tation.
Cleaning and maintai ning the headset system 32 Cleaning and maintaining the headset system 왘 Before cleaning, swi tch the product off and disconnect the base station from the mains.
33 Cleaning and maintaining the headset system Replacing the ear pad of the headband You can replace the ear pad. Spare ear pa ds are availabl e from your Sennheiser partner. 왘 Remove the old ear pad . 왘 Attach the ne w ear pad by placing the faste ning tab B of the ear pad over the notch A of the headband (see di agram).
Cleaning and maintai ning the headset system 34 Replacing the headset’s rechargeable batte ry You can replace the rechargeable batter y. Spare rechargeable batteries are available from your Sennheiser part ner. Only use spare rechargeable batteries recommended by Sennheiser Communicat ions.
35 If a problem o ccurs If a problem occurs For additiona l information and an F AQ list, please visit our website at www.s ennheiser.com/DW If a problem occurs that is not listed in the above tabl e or if the problem cannot be solved with the proposed solutions, pl ease contact your loca l Sennheiser partne r for assistance.
Accessories and spa re parts 36 Accessories and spare parts For additional information on accessor ies and spare parts, please contact your Sennheiser partner or visit our websi te at www.sennheiser.com Accesso ries • HSL 10 handset li f ter – mechanical handset lift er – incl.
37 Specifica tions Specifications DW Office base station DW Office headset T ype approvals (DW Of fice headset system) In compliance with USA: This product meets th e safe ty requirements of CSA No. 231437 Approved by Dimensions 108 x 116 x 114 mm (W x H x D) Weight approx.
Specifications 38 DW Office mains unit DECT Nominal input vol tage 100 to 240 V~ Nominal input current max. 0.2 A Mains frequency 50 to 60 Hz Nominal output voltage 6 V Nominal output current max.
39 Manufacturer Declarations Manufacturer Declarations W arranty Sennheiser Comm unications A/S gives a wa rranty of 24 mont hs on this product. For the current warranty conditions, please vi sit our web site at www.sennheiser.com or contac t your Sennheiser partner.
Manufacturer Declarations 40 Statements regarding FC C and Industry Canada This equipment complies with Part 15 of the FCC Rules and with RSS-213 of Industry Can ada.
41 Index Index A ABC switch adjusting 18 ACC connect ion of a n optio nal mechanical handset lifter 13 Accessories connect ion of a n optio nal mechanical handset lifter 13 Acoustic signals adjusting .
Index 42 G GAP tele phone pairing 30 H Headband 1 6 Headset adjusting 24 attaching the earhook 16 attaching the headband 16 charging 22 identifying 16 pairing to third par ty DECT GAP telephone 30 put.
Printed in China Publ. 11/09 A01 Sennheiser Communications A/S 6 Langager, 2680 Solrød Strand, Denmark www.sennheisercommunications.com.
An important point after buying a device Sennheiser DW (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Sennheiser DW yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Sennheiser DW - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Sennheiser DW you will learn all the available features of the product, as well as information on its operation. The information that you get Sennheiser DW will certainly help you make a decision on the purchase.
If you already are a holder of Sennheiser DW, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Sennheiser DW.
However, one of the most important roles played by the user manual is to help in solving problems with Sennheiser DW. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Sennheiser DW along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
