Instruction/ maintenance manual of the product V-64S Seiko Instruments
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T roubleshooting Guide T roubleshooting Guide When you encounter “white lines ” , “bleeding ” , “stain ” and “ dark lines” on the print.
Documents Number U00118640200, F irst Edition, F ebruary 2010 U00118640201, Second Edition, March 2010 Copyright © Seiko I Infotech Inc. 2010 All rights reserved The cont ent of this document may be changed without a prior notice .
1 How to utiliz e this Guide How to utiliz e this Guide In the Cont ents, look f or a poor image quality symptom that is similar to that of y our print. Go to the designated page , and then look for a more similar sympt om (pattern). Handle the issue ac cording to the “Solutions” .
2 Whit e lines on the pr int Cont ents Choose a poor image qualit y symptom that is similar to that of your print from below . R ef er to the designated page.
3 3 White lines pattern 1 Go to page Whit e lines on the pr int Main symptoms [Basic image] White lines pattern 2 Go to page White lines pattern 3 Go to page 4 5 6 White lines pattern 4 Go to page 7 W.
4 4 Whit e lines pattern 1 Cause The media advanc e is not properly adjusted. Solution Solution Depending on the situation, per f orm a combination of the solutions below . Change the pressure force using the Pressure roller up/down lever. ( P.2-34 How to switch the pressure) Print the image and adjust the media advance value.
5 5 Whit e lines pattern 2 Cause Clogged nozzles Solution Solution Follo w the procedures below . Check that there is no dust on the platen, if any, remove it.
6 6 Whit e lines pattern 3 Cause Matching with the media is not good. The ink dries fast. Ink does not penetrate int o the media. Solution Solution Depending on the situation, per f orm a combination of the solutions below . Print in the image improvement [MEDIUM] or [HIGH].
7 7 Whit e lines pattern 4 Cause The media is slantingly adv anced. Solution Solution Depending on the situation, per f orm a combination of the solutions below . Check that the media on the roll is straight. If is not, replace it. C he ck t ha t th e me di a is t ra ve li ng st ra ig ht o th e ro ll .
8 8 Whit e lines pattern 5 Cause The media is coa ted unevenly . Solution Solution Change to other media. – White lines on the print... " Whit e lines pattern 5" .
9 9 Dar k lines on the print [Basic image] Dark lines pattern 1 Go to page Dark lines pattern 2 Go to page Dark lines pattern 3 Go to page 10 11 12 Dark lines pattern 4 Go to page Refer to the solutions for White lines pattern 4.
10 10 Dark lines pattern 1 Cause The area ar ound the Print head is stained. Solution Solution Depending on the situation, per f orm a combination of the solutions below . 1. Select [RESEAT PRINTHEAD] on the operation panel and then clean the surface of Carriage base.
11 11 Dark lines pattern 2 Cause Dieren t order of ink colors due t o bi-direc tion prin ting Solution Solution Depending on the situation, per f orm a combination of the solutions below . Print in the image improvement [MEDIUM] or [HIGH]. ( P.3-34 IMAGE IMPROVEMENT) Print in the print direction [UNIDIR].
12 12 Dark lines pattern 3 Cause The media advanc e is not properly adjusted. The ink dries slowly . Solution Solution Depending on the situation, per f orm a combination of the solutions below . Print in the image improvement [MEDIUM] or [HIGH]. ( P.
13 13 Dark lines pattern 5 Cause Ink does not penetrate int o media due to its sur face condition The small error of the ink dr oplet position on the media Solution Solution Depending on the situation, per f orm a combination of the solutions below . Print in the image gradient [HIGHLIGHT2].
14 14 Stain patt ern 1 Go to page Stain on the print Main symptoms [Basic image] Stain patt ern 2 Go to page Stain patt ern 3 Go to page 15 16 17 Stain patt ern 4 Go to page 18.
15 15 Stain patt ern 1 Cause Ink spray Solution Solution Depending on the situation, per f orm a combination of the solutions below . Print in the image gradient [HIGHLIGHT1] or[HIGHLIGHT2]. ( P.3-31 IMAGE GRADIENT) Check that the Print head height is at [NORMAL] and then conrm that the symptom is solved.
16 16 Stain patt ern 2 Cause Ink drooling Solution Solution Follo w the procedures below . *Clean the media edge guards when ink accumulat ed on them. Check that no wrinkles or rising exists on the media or that the media is slantingly set. Set the media again.
17 17 Stain patt ern 3 Cause Print head scr atched by media (wrinkled media) Solution Solution Depending on the situation, per f orm a combination of the solutions below . Load the media again. Check that the head securing screws are not loosened. ( P.
18 18 Stain patt ern 4 Cause The left or right edge of media locates near the vacuum hole. Solution Solution Shift the media so that the contact of edge of media on the platen to the media edge guard does not locate near the vacuum. HINT The above stain pattern is explained with yellow ink.
19 19 Bleeding pattern 1 Go to page Bleeding on the print Main symptoms [Basic image] Bleeding pattern 2 Go to page 20 21.
20 20 Bleeding pattern 1 Cause The ink dries slowly . T oo much ink Solution Solution Depending on the situation, per f orm a combination of the solutions below .
21 21 Bleeding pattern 2 Cause Mismatch of the Print head heigh t Shift of the Print head position Shift of the Print head bi-direction position Shift of the Print head vertical position Solution Solution Depending on the situation, per f orm a combination of the solutions below .
22 22 Appendix A djustment of bi- dir ec tion position Appendix A djustment of bi- dir ec tion position 1 . 2. 3. 4. 5. 6. 7 . 8. 9. 1 0. 11 . 12. Adjust the bi-direction position of each head. Reading the result of [BIDIREC TION1], [BIDIREC TION2] and [BIDIREC TION3] print, enter the value.
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However, one of the most important roles played by the user manual is to help in solving problems with Seiko Instruments V-64S. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Seiko Instruments V-64S along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
