Instruction/ maintenance manual of the product ST9600204SS Seagate
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Product Manual Savvio ® 10K.4 SAS 100539221 Rev . E March 201 1 St andard Models ST9600204SS ST9450404SS Self-Encrypting Drive Models ST9600104SS ST9450304SS SED FIPS 140-2 Models ST9600004SS ST94502.
Revision history © 201 1 Seagate T echnology LLC. All rights reser ved. Publication number: 100539221, Rev . E March 201 1 Seagate, Seagate T echnology and the W ave logo are registered tr ademarks of Se agate T echnology LLC in the United S tates and/or other countries.
Savvio 10K.4 SAS Product Manual, Rev. E i Content s 1.0 Seagate Technology support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2.0 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii Savvio 10K.4 SAS Pr oduct M anual, Rev. E 7.5 Environmental limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 7.5.1 Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . .
Savvio 10K.4 SAS Product Manual, Rev. E iii 12.4.3 Connector requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 12.4.4 Electrical description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv Savvio 10K.4 SAS Pr oduct M anual, Rev. E.
Savvio 10K.4 SAS Product Manual, Rev. E v List of Figures Figure 1. Current profiles for 600G B mo de ls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Figure 2. Current profiles for 450G B mo de ls . . . .
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Savvio 10K.4 SAS Product Manual, Rev. E 1 1.0 Seagate T echnology support services SEAGA TE ONLINE SUPPORT and SERVICES For information regarding pr oducts and services, visit http://www .
2 Savvio 10K.4 SAS Pr oduct Manua l, Rev. E 2.0 Scope This manual describes Seagate T echnology ® LLC, Savvio ® 10K.4 SAS (Serial Attach ed SCSI) disc drives. Savvio drives support the SAS Protoc ol specifications to the extent described in this manual.
Savvio 10K.4 SAS Product Manual, Rev. E 3 3.0 Applicable st andards an d reference document ation The drives documented in this manual have been developed a s system per ipher als to th e hi ghest st andard s of design and constructio n.
4 Savvio 10K.4 SAS Pr oduct Manua l, Rev. E 3.1.2 Electromagnetic compliance Seagate uses an in dependent laborator y to confirm comp liance with the directives/st andards for CE Marking and C-T ick Marking. The dr ive was tested in a r epresen t ative system for typical applications.
Savvio 10K.4 SAS Product Manual, Rev. E 5 3.1.3 European Union Restriction of Hazardous Subst ances (RoHS) The Europea n Union Restric tion of Hazardo us Substances (RoH S) Directive res tricts the presence of chemical substances, including Lea d (Pb), in electronic product s effective July 200 6.
6 Savvio 10K.4 SAS Pr oduct Manua l, Rev. E 4.0 General description Savvio drives provide high performance, high ca pacity da t a storage for a var iety of systems including engi- neering workst ations, network se rvers, mainframes, and su percomputers.
Savvio 10K.4 SAS Product Manual, Rev. E 7 4.1 St andard features Savvio ® 10K.4 SAS drives have the following standa rd features: • 1.5 / 3 / 6 Gb Serial Att ached SCSI (SAS) interface • Integrat.
8 Savvio 10K.4 SAS Pr oduct Manua l, Rev. E 4.3 Performance • Programmabl e multi-se gmentab le cache buf fer • 600MB/s maximum inst antane ous data tr an sfers.
Savvio 10K.4 SAS Product Manual, Rev. E 9 4.7 Factory-inst alled options Y ou may order the following items whic h are incorporated at th e manufacturing facility during production or packaged befo re shipping.
10 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 5.0 Performance characteristics This section provides detailed inform ation concer ning perfor mance-r elate d characteri stics and featu res of Sav- vio drives.
Savvio 10K.4 SAS Product Manual, Rev. E 11 5.2.2 Format command execution ti me for 512-byte se ctors (minute s) ST9600204SS ST9 600104SS ST9600004SS ST9450404SS ST9450304SS ST9450204SS Maximum (with verify) 184 136 Maximum (without verify) 92 68 Note.
12 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 5.4 Prefetch/multi-segmented cache control The drive provides a prefetch (read look-ahe ad) and mu lti-segmen ted cache control algorithms tha t in many cases can enhance system performance . Cache refers to the drive buffer stora ge space when it is used in cache operations.
Savvio 10K.4 SAS Product Manual, Rev. E 13 If read caching is en abled (RCD=0), th en data written to t he medium is r etained in the cache to be made avail- able for fu ture read cache hit s. The same b uffer space and segment ation is used as set up for read functions.
14 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 6.0 Reliability specifications The following reliability specifications assume correct host and drive operational interfac e, including all inter- face timings, power supply volt ages, environment al requirement s and drive mounting co nstr aints.
Savvio 10K.4 SAS Product Manual, Rev. E 15 6.1.3 Seek errors A seek error is defined as a failure of the drive to posi tion the heads to the addr essed track. After detecting an initial seek error , the drive automatically perfor ms an er ror recovery process.
16 Savvio 10K.4 SAS Pr oduct M anual, Rev. E Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure dat a integrity . 6.2.4 S.M.A.R.T . S.M.A.R.T . is an acronym for Self-Monitoring Analysis and Reporting T e chnology .
Savvio 10K.4 SAS Product Manual, Rev. E 17 S.M.A.R.T . measures error rates. All error s for each mo nitored attribute ar e recorded. A counter ke eps tr ack of the number of erro r s fo r the current interval. Th is counter is referred to as the Failure Counter .
18 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 6.2.6 Drive Self T est (DST) Drive Self T est (DST) is a technology desi gned to recogn ize drive fault conditions th a t qualify the drive as a failed unit. DST validates the functi onality of the drive at a system level.
Savvio 10K.4 SAS Product Manual, Rev. E 19 6.2.6.2. 3 Short a nd exten ded tests DST has two testing options: 1. short 2. extended These testing options are describ ed in the following two subsections. Each test consists of three segment s: an electrical te st segment, a se rvo test segment, and a read/verify scan segment.
20 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 6.2.7 Product warranty Beginning on the date of shipme nt to the customer an d continu ing for the peri od specified in your purchase contract, Seagate war.
Savvio 10K.4 SAS Product Manual, Rev. E 21 7.0 Physical/electrical specifications This section provides information relating to the physical and electrical char acteristics of the drive.
22 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 7.1.1 PowerChoice reporting methods PowerChoice TM provides these reporting me thods for trackin g purposes: Request Sense command report s • Current power conditio n • Method of en try Note. Processing the Request Sense command does not impact the drive ’s po we r save state.
Savvio 10K.4 SAS Product Manual, Rev. E 23 See notes following T able 3 on pa ge 24. T able 2: 600GB standard drive DC power requirement s Notes 600GB standard model 3.
24 Savvio 10K.4 SAS Pr oduct M anual, Rev. E [1] Measured with average reading DC ammeter . Inst ant aneous +12V current peaks will exceed these values.
Savvio 10K.4 SAS Product Manual, Rev. E 25 General DC power requirement notes. 1. Minimum cu rrent loading for each su pply voltage is not less than 1.7% of the ma ximum operating curren t shown. 2. The +5V and +12V supplies should employ sep arate groun d re turns.
26 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 7.3.3 Current profiles The +12V and +5V current profiles fo r t he Savvio 10K.4 drives are shown below . Figure 17.
Savvio 10K.4 SAS Product Manual, Rev. E 27 Figure 18. Current pr ofiles for 450GB models Note: All times and currents are typical. See T ables 2 and 3 for maximum current requirements.
28 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 7.4 Power dissip ation 600 GB models in 3Gb operation T ypical power dissipation und er operating conditions in 3Gb operation is 8.23 watt s (28.08 BTUs per hour). T o obtain o perating power for typical random read o peratio ns, refer to the follo wing I/O rate curve (see Figure 19).
Savvio 10K.4 SAS Product Manual, Rev. E 29 600GB models in 6Gb operati on T ypical power dissipa tion under ope rating conditions in 6 Gb operation is 8.29 watts ( 28.29 BTUs per hour). T o obtain o perating power for typical random read o peratio ns, refer to the following I/O rate curve (see Figure 19).
30 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 450GB models in 3Gb operati on T ypical power dissipation und er operating conditions in 3Gb operation is 8.48 watts ( 28.93 BTUs per hour). T o obtain o perating power for typical random read o peratio ns, refer to the follo wing I/O rate curve (see Figure 19).
Savvio 10K.4 SAS Product Manual, Rev. E 31 450GB models in 6Gb operati on T ypical power dissipa tion under ope rating conditions in 6 Gb operation is 8.53 watts ( 29.10 BTUs per hour). T o obtain o perating power for typical random read o peratio ns, refer to the following I/O rate curve (see Figure 19).
32 Savvio 10K.4 SAS Pr oduct M anual, Rev. E b. Non-operatin g –40° to 158°F (–40° to 70°C) package a mbient with a maximum grad ient of 36°F (20 °C) per hour . This spe cification assumes that the dr ive is p ackaged in the ship ping conta iner designed b y Seagate for use with drive.
Savvio 10K.4 SAS Product Manual, Rev. E 33 7.5.4.1 S hock a. Operating—normal The drive, as inst alled for normal op eration, shall operate e rror free while su bjected to intermittent shock not exc.
34 Savvio 10K.4 SAS Pr oduct M anual, Rev. E c. Packaged Disc drives shipped as loose load (not p alletized) general freight will be packaged to withs tand drop s from heights as define d in the table below . For additional details refer to Seagate sp ecifications 30190-001 (under 100 lbs/45 kg) or 30191-00 1 (over 100 lbs/45 Kg).
Savvio 10K.4 SAS Product Manual, Rev. E 35 7.5.4.2 Vibration a. Operating—normal The drive as inst alled for norm al operation, shall comply with the complete sp ecified performa nce while subjected to continuous vi bration not exceeding 5-500 Hz @ 0.
36 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 7.5.7 Acou stics Sound powe r during idle m ode shall be 3.0 bels typ ical when measu red to ISO 7779 specif ication. There will not be any discret e tones more than 10 dB above the masking noise on typical drives when mea- sured according to Seagate specificat ion 30553-001.
Savvio 10K.4 SAS Product Manual, Rev. E 37 7.6 Mechanical specifications Refer to Figure 25 for det ailed mountin g configurat ion dimensions. See Section 1 1.3, “Dri ve mounting.” Note. These dimensions conform to the Small Form Factor S tandard documented in SFF-82 01 and SFF-8223, found at www .
38 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 8.0 About FIPS The Federal Information Proce ssing S t andard (FIPS) Pub lication 140-2, FIPS PU B 140-2, is a U.S. gover n- ment computer security st andar d used to accredit cryptogr aphic modules. It is titled “Security Req uirement s for Cryptographic Mo dule s”.
Savvio 10K.4 SAS Product Manual, Rev. E 39 9.0 About self-e ncrypting drives Self-encrypting drives (SEDs) offer encryption and secu rity services for the pr otection of stored dat a, com- monly known as “protection of data at rest .
40 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 9.2.2 Locking SP The Locking SP contro ls read/write a ccess to the med ia and the cryptogr aph ic erase feature.
Savvio 10K.4 SAS Product Manual, Rev. E 41 9.6 Cryptographic erase A significant featur e of SEDs is the ability to perform a cryptograp hic erase. This involv es the host telling the drive to change the dat a encryption ke y for a p articul ar ban d.
42 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 10.0 Defect and er ror management Seagate continues to use innova tive technologies to manage d efects and erro rs. These technologies are designed to increase dat a integrity , perform drive self-mainten ance, and validat e proper drive o peration.
Savvio 10K.4 SAS Product Manual, Rev. E 43 The drive firmware er ror recovery algorithms con sists of 1 1 levels for read recoveries and five levels for write. Each level may consist of multiple st eps, where a step is defined as a re covery function involving a single re- read or re-write a ttempt.
44 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 10.4 Background Media Scan Background Media Scan ( BMS) is a self-initiated medi a scan. BMS is define d in the T10 docum ent SPC-4 available from the T1 0 committee. BMS perform s sequential re ads across the entire pack of the media while the drive is idle.
Savvio 10K.4 SAS Product Manual, Rev. E 45 10.7 Idle Read Af ter W rite Idle Read After W r ite (IRA W) utilizes idle time to verify the integrity of rece ntly written data.
46 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 10.8.3 Identifying a Protect ion In formation drive The S tandard Inquiry provides a bit to indicate if PI is support b y the drive. V it al Pro duct Descriptor (VPD) p age 0x86 provides bits to indicate the PI T ypes supp orted and which PI fields the drive supports ch ecking.
Savvio 10K.4 SAS Product Manual, Rev. E 47 1 1.0 Inst allation Savvio disc drive installation is a plug-and-p lay pro cess. There are no jump ers, switches , or termina tors on th e drive. SAS drives are designed to be used in a host system that provides a S AS-compatible backplane with bays designed to accommo date the drive.
48 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 1 1.2 Cooling Cabinet cooling must be desig ned by the customer so that the ambient tem perature immed iately surroundi ng the drive will not exceed temperat ure conditions specified in Section 7.5.1, "T emperature.
Savvio 10K.4 SAS Product Manual, Rev. E 49 1 1.3 Drive mounting Mount the drive usin g the bottom or side mounting hole s . If you mou nt the drive using th e bottom holes, ensure that you do not physically d istort the d rive by at tempting to mount it on a stif f, non-flat surface.
50 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 12.0 Interface requirement s This section partially describes the interface requ irements as imp lemented on Savvio drives. Add itional infor- mation is provided in the SAS Interface Manual (p art number 1 00293071).
Savvio 10K.4 SAS Product Manual, Rev. E 51 12.2 Dual port support Savvio SAS drives have two indep endent port s. These ports may be connected in the same or dif ferent SCSI domains. Each drive port has a unique SAS address. The two ports have the capabilit y of independent port clocki ng (e.
52 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 12.3 SCSI commands supported T able 7 lists the SCSI commands suppor ted by Savvio drives. T able 7: Supported commands Command name Command code Supported.
Savvio 10K.4 SAS Product Manual, Rev. E 53 Last n Deferred Errors or Asyn chronous Event s page (0 Bh) N Last n Error Events p age (07h) N Non-medium Error p age (06h) Y Pages Supported list (00h) Y R.
54 Savvio 10K.4 SAS Pr oduct M anual, Rev. E Read Buffer (modes 0, 2, 3, A h and Bh supp orted) 3Ch Y (non -SED drives only) Read Cap acity (10) 25h Y Read Cap acity (1 6) 9Eh/10h N Read Defect Data (.
Savvio 10K.4 SAS Product Manual, Rev. E 55 [1] Savvio drives can format to 512, 520, 524 or 528 bytes per logical block. [2] W arning. Power loss du ring flash programming ca n result in firmware co rrup tion. This usually makes the drive inoperable. [3] Reference Mode Se nse command 1Ah for mo de pages suppo rted.
56 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 12.3.1 Inquiry data T able 8 lists the Inquiry command dat a that the drive should return to the initiator per the format given in th e SAS Interfac e Manual .
Savvio 10K.4 SAS Product Manual, Rev. E 57 Select command before the dr ive a chieves op er ating spee d a nd is “read y . ” An attempt to do so result s in a “Check Condition” status.
58 Savvio 10K.4 SAS Pr oduct M anual, Rev. E T able 9: Mode Sense dat a for 600GB driv es MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: 45 dd 2f b0 00 00 02 00 MODE PAGES: DEF 81 0a c0 0.
Savvio 10K.4 SAS Product Manual, Rev. E 59 T able 10: Mode Sense values for 450GB drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: 34 65 f8 70 00 00 02 00 MODE PAGES: DEF 81 0a c0 0c.
60 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 12.4 Miscellaneous operating features and conditio ns T able 1 1 lists vario us features and cond itions. A “Y” in the support column indicates th e feature or condition is supported. An “N” in the support column indicates the feat ure or condition is not supported.
Savvio 10K.4 SAS Product Manual, Rev. E 61 12.4.1 SAS physical interfac e Figure 29 shows the location of the SAS device c onnector J1. Figures 30 and 31 provide the dimensions of the SAS connector . Details of the physical, electrical, an d logical ch aracteristics are provided wi th in this section.
62 Savvio 10K.4 SAS Pr oduct M anual, Rev. E Figure 30. SAS device plug dimens ions C OF DATUM B L 5.08 1.27 (6X) 1.27 (14X) 15.875 0.35MIN 15.875 33.43 0.05 B 4.90 0.08 0.84 0.05 (22X) 0.15 B P15 P1 S7 S1 SEE Detail1 0.30 0.05 (4X) 4.00 0.08 0.15 D 0.
Savvio 10K.4 SAS Product Manual, Rev. E 63 Figure 31. SAS device plug dimens ions (detail) 6.10 Detail A 0.30 0.05 x 45 (5X) 0.40 0.05 X 45 (3X) CORING ALLOWED IN THIS AREA. 2.25 0.05 4.85 0.05 0.10 B E S14 S8 4.40 0.15 SEE Detail 2 3.90 0.15 SECTION A - A SECTION C - C A 0.
64 Savvio 10K.4 SAS Pr oduct M anual, Rev. E 12.4.2 Physical characterist ics This section defines phys ical inter face co nnector . 12.4.3 Connector requirement s Contact your prefe rred connector manufacturer for mati n g part information.
Savvio 10K.4 SAS Product Manual, Rev. E 65 12.4.6 SAS transmitte rs and receivers A typical SAS differential copper transm itter and receiver p air is shown in Figure 32. The rece iver is AC cou- pling to eliminate ground shif t noise. Figure 32. SAS transmitters and receivers 12.
66 Savvio 10K.4 SAS Pr oduct M anual, Rev. E The Ready LED Out signal is designed to pu ll down t he cath ode of an LED. The anode is att ached to the proper +3. 3 volt su pply thro ugh an ap prop riat e cur ren t limitin g resist or . The LED and the curr ent lim iting resis - tor are ext ernal to the d rive.
Savvio 10K.4 SAS Product Manual, Rev. E 67 Index Numerics 12 volt pins 65 5 volt pins 65 6 Gbps 66 A abort task set function 50 AC coupling 65 AC power requirements 22 ACA active status 60 ACA active,.
68 Savvio 10K.4 SAS Pr oduct M anual, Rev. E dimensions 37 disc rota tion speed 10 drive 35 drive characteristics 10 drive failure 15 Drive Locking 40 drive mounting 37 , 49 drive select 64 dual port .
Savvio 10K.4 SAS Product Manual, Rev. E 69 LockOnReset 40 logical block address 12 logical block reallocation scheme 7 logical block size 7 , 11 logical segments 12 M maintenance 14 Makers Secure ID 39 maximum delayed motor start 23 , 24 maximum start current 23 , 24 maximum temperature 31 mean time betw ee n fa ilur e.
70 Savvio 10K.4 SAS Pr oduct M anual, Rev. E R radio interf erence reg ulations 3 Random num be r ge ne r at or 4 0 RCD bit 12 read erro r rates 14 , 42 read/write data heads 10 receivers 65 recommend.
Savvio 10K.4 SAS Product Manual, Rev. E 71 U unformatted 8 Unrecoverable Errors 14 unrecovered media data 14 V vibration 32 , 35 W warranty 20 Z zero latency read 60 zone bit recording (ZBR) 7.
72 Savvio 10K.4 SAS Pr oduct M anual, Rev. E.
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Seagate T echnology LLC 920 Disc Drive, Scotts V alley, California 95066 -4544, USA Publication Number: 1005 392 21, Rev . E..
An important point after buying a device Seagate ST9600204SS (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Seagate ST9600204SS yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Seagate ST9600204SS - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Seagate ST9600204SS you will learn all the available features of the product, as well as information on its operation. The information that you get Seagate ST9600204SS will certainly help you make a decision on the purchase.
If you already are a holder of Seagate ST9600204SS, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Seagate ST9600204SS.
However, one of the most important roles played by the user manual is to help in solving problems with Seagate ST9600204SS. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Seagate ST9600204SS along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
