Instruction/ maintenance manual of the product ST3620N/ND/NC Seagate
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HA WK 1LP F amily: ST31200N/ND/NC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ST3620N/ND/NC . . . . . . . . . . . .
Contents Introduction ........................................................... 1 Electromagnetic interference ................................ 1 Before you begin .................................................. 3 Installation overview ...........
Hawk 1LP Family Installation Guide, Rev. D 1 Introduction This manual is organized to assist you in the installa- tion and operation of your Seagate Hawk 1LP Family disc drive. Family models are listed in Hawk 1LP Family Product Information section. It also provides informa- tion to aid in obtaining service for the drive.
2 Hawk 1LP Family Installation Guide, Rev. D and Regulations nor the Radio Interference Regula- tions of the Canadian Department of Communications. However, the unit has been tested using proper shiel.
Hawk 1LP Family Installation Guide, Rev. D 3 Before you begin Verify that the system is switched off and discon- nected from main power before any installation is attempted. Protect yourself, the drive, and your valuable pro- grams and data by reading the following cautions and warnings.
4 Hawk 1LP Family Installation Guide, Rev. D • When transporting or shipping a drive or system, please ensure that they are correctly packed in original Seagate approved (or equivalent) container and shipped via an air-ride carrier experienced in handling computer equipment.
Hawk 1LP Family Installation Guide, Rev. D 5 Static electrical charges can accumulate quickly on personnel, clothing and synthetic materials. The electrostatic fields due to these charges when brought.
6 Hawk 1LP Family Installation Guide, Rev. D Safety instructions 1. The disc drive(s) are to be installed in a customer supplied enclosure where the surrounding air does not exceed 50 o C. 2. Four (4) 6-32 UNC-2A screws are required for installation. Maximum screw length into side of drive is 0.
Hawk 1LP Family Installation Guide, Rev. D 7 Sicherheitsanleitung 1. Däs Gerät ist ein Einbaugerät, vorgesehen für eine maximale Umgebungstemperatur von 50 o C. 2. Zur Befestigung der Drive werden 4 Schrauben benötigt (6-32 UNC-2A). Die maximale Länge der Schrauben in der unteren Seite des Chassis darf nicht mehr als 0.
8 Hawk 1LP Family Installation Guide, Rev. D Installation Overview Installation of the drive can be divided into distinct phases. Some of these may not be applicable to all system installation requirements. Refer to the indi- vidual drive installation sections for specific information on your drive model.
Hawk 1LP Family Installation Guide, Rev. D 9 • Low-Level formatting: All Hawk 1LP family drive models are low-level formatted at the factory and do not require this step during installation. If an installed drive is low-level formatted, all user data will be lost.
10 Hawk 1LP Family Installation Guide, Rev. D Product repair information Service requirements The special facilities required for the manufacture of these drives generally prohibit repair in the field. If problems occur during installation, please contact your supplier for assistance.
Hawk 1LP Family Installation Guide, Rev. D 11 • Place drive on a flat, static dissipative surface and handle with extreme care. Always follow all EOS/ ESD precautions to avoid damage to the electrical assemblies. Shipping: When transporting or shipping a drive, a Seagate approved container must be used.
12 Hawk 1LP Family Installation Guide, Rev. D Warranty: Contact your Seagate Authorized Distribu- tor, Dealer or other purchase source for warranty information. If the drive is no longer under warranty contact pur- chase source for repair information or refer to numbers listed in section Technical Support Services.
Hawk 1LP Family Installation Guide, Rev. D 13 SeaFONE telephone number: 408/438-8222 The enhanced phone system provides recorded tech- nical information on selected Seagate products while you are on hold. Technical support specialists are available to answer questions from 8:00 AM to 5:00PM PST, Monday through Friday.
14 Hawk 1LP Family Installation Guide, Rev. D With this service you can access: • Specifications and jumper configurations for all Seagate products. • Reprints of Seagate documentation. • A directory of information and helpful utilities that you can download to your own computer.
Hawk 1LP Family Installation Guide, Rev. D 15 Hawk 1LP Family product information Characteristics of the various drives covered by this manual are listed in the following table.
16 Hawk 1LP Family Installation Guide, Rev. D Notes. [1] Standard units are factory formatted with 512 data bytes per sector with one spare sector per track and 2 cylinders at inner tracks reserved for spares in addition to capacity listed. [2] Measured with an average reading DC ammeter.
Hawk 1LP Family Installation Guide, Rev. D 17 Initial set-up information For the initial setup connect the cables or plug into a mounted connector (if applicable), set the drive ID on the bus and enable or disable the I/O line terminator resistor packs ("N" and some "NC" models).
18 Hawk 1LP Family Installation Guide, Rev. D DC Power connection "N" and "ND" model family drives receive DC power through a 4 pin connector mounted on the PCB next to the SCSI I/O connector.
Hawk 1LP Family Installation Guide, Rev. D 19 order. Bus addresses 0 through 6 should be used (the host adapter usually uses address 7). If the drive LED shows no on/off activity when the host is trying to communicate with it, an incorrect bus address selec- tion at the drive should be suspected.
20 Hawk 1LP Family Installation Guide, Rev. D Model numbers that end in "ND" have differential I/O circuits and these drives and some "NC" model drives have no provisions for terminators on the drive PCB. The system manufacturer must provide some external means of I/O line termination.
80 Pin SCSI I/O and Power Connector J4 J6 J2 Pin 1 U5 Terminator Module Pin 1 50 Pin SCSI I/O Connector J6 J5 J2 Hawk 1LP Family Installation Guide, Rev. D 21 Figure 2a. Hawk 1LP family N/ND model drives I/O connection (50 pin SCSI I/O connector).
22 Hawk 1LP Family Installation Guide, Rev. D Drive configuration Each disc drive has one or more option select header connectors on the back, side or front where jumper plugs are installed to select the way that the drive is to be configured or to select its ID on the I/O bus.
Hawk 1LP Family Installation Guide, Rev. D 23 Hawk 1LP family NC models (80 pin SCSI I/O) On Model NC drives there is no J5. J6 can be used to set drive ID, but the host probably does it over the 80 pin interface. J6 is used to select other configuration op- tions as has previously been described, or is described in the notes following Figure 3b.
Pin 1 End Pin 1 SCSI I/O Connector Pin 1 J2 See Figure 3b Drive with HDA up, PCB down, viewed from front A 2 A 1 A 0 SCSI ID = 0 SCSI ID = 1 SCSI ID = 2 SCSI ID = 3 SCSI ID = 4 SCSI ID = 5 SCSI ID = 6 SCSI ID = 7 Sync Spindle Remote LED Delay Motor Start Enable Motor Start Write Protect Parity Option Term.
Pin 1 SCSI I/O Connector Pin 1 HDA Side View of Drive J1 SCSI ID = 0 SCSI ID = 1 SCSI ID = 2 SCSI ID = 3 SCSI ID = 4 SCSI ID = 5 SCSI ID = 6 SCSI ID = 7 J5 A 0 A 1 A 2 DC Power Connector J2 Drive Front J6 J5 J1 50 pin SCSI connector [2] Hawk 1LP Family Installation Guide, Rev.
J2 Drive Front Pin 1 End J6 80 Pin SCSI I/O Connector Pin 1 J2 Pin 1 HDA Drive with HDA up, PCB down, viewed from front J6 A 2 A 1 A 0 SCSI ID = 0 SCSI ID = 1 SCSI ID = 2 SCSI ID = 3 S.
Hawk 1LP Family Installation Guide, Rev. D 27 Notes for Figure 3a, 3b and 3c: [1] Notes explaining the functions of the various jump- ers on jumper header connectors J2, J5 and J6 are given below in left to right order of jumper position. The term " default " means as standard OEM units are configured when shipped from factory.
28 Hawk 1LP Family Installation Guide, Rev. D J2 Jumper Position Jumper Function Description RES Off/On Reserved. Default is no jumper installed. DS ME Off Off Spindle starts immediately after power up - De- fault setting. Off On Drive spindle does not start until Start Unit com- mand received from host.
Hawk 1LP Family Installation Guide, Rev. D 29 continued from previous page PE On Parity checking and parity error reporting by the drive is enabled. Off Drive does not report result of parity checking to host.
30 Hawk 1LP Family Installation Guide, Rev. D continued from previous page TP Position A ("N" family models only) On This horizontally positioned jumper across the two TP positions nearest PCB edge, connects terminator power from SCSI bus I/O pin 26 to the drive's internal terminators.
Hawk 1LP Family Installation Guide, Rev. D 31 continued from previous page SSP* Used only as a cable connection for the refer- ence index signal (REFIND+) (J6 Pin 6, bot- tom) for sync spindle feature. J6 pin 5 is GRD. Install a jumper when no cable is attached.
32 Hawk 1LP Family Installation Guide, Rev. D Drive installation This section describes the physical mounting of the drive in the host cabinet and the logical installation as a system member, which is called drive setup. Disc drive mounting Do not touch the connector pins or any PCB compo- nents without observing static-discharge precautions.
Hawk 1LP Family Installation Guide, Rev. D 33 • Mount to host system chassis using four 6-32 UNC screws. Three mounting holes are in each side and four in the bottom of the drive. See Figure 4. The maximum length that the screws should extend into the side chassis mounting holes is 0.
A F D E C [1] [3] B G [1] Mounting holes three on each side, 6-32 UNC. Max screw length into side of drive 0.15 in. (3.81 mm). Maximum torque 8 in-lb (.90 NM). Min. thread engagement 0.12 in. (3.0 mm). [2] Mounting holes four on bottom, 6-32 UNC.
A F D E L [1] [3] B G [1] Mounting holes three on each side, 6-32 UNC. Max screw length into side of drive 0.15 in. (3.81 mm). Maximum torque 8 in-lb (.90 NM). Min. thread engagement 0.12 in. (3.0 mm). [2] Mounting holes four on bottom, 6-32 UNC.
36 Hawk 1LP Family Installation Guide, Rev. D Do not power up the host system until the drive is mounted and the system cover is replaced. • Connect DC power connector to the drive. • Replace the Host System cover. • Turn on DC power. • Boot the system from the floppy drive or from a previously installed hard-drive if there is one.
Hawk 1LP Family Installation Guide, Rev. D 37 SCSI interface drives The SCSI interface handles both drive geometry and defect management internally. The "no drive installed" option is selected for systems with SCSI drives. All SCSI interface drives are low-level formatted at the factory.
Seagate Technology, Inc. 920 Disc Drive Scotts Valley, CA. 95066-4544,USA Publication Number: 77767453, Rev. D Printed in USA.
An important point after buying a device Seagate ST3620N/ND/NC (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of Seagate ST3620N/ND/NC, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Seagate ST3620N/ND/NC.
However, one of the most important roles played by the user manual is to help in solving problems with Seagate ST3620N/ND/NC. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Seagate ST3620N/ND/NC along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
