Instruction/ maintenance manual of the product ST3500415SS Seagate
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Product Manual Constellation ® ES Series SAS 100602414 Rev . E September 20 10 St andard Models ST32000444SS ST31000424SS ST3500414SS Self-Encrypting Drive Models ST32000445SS ST31000425SS ST3500415S.
Revision history © 2010, Seagate T echnology LLC All rights reserved. Publication number: 100602414, Rev . E September 2010 Seagate, Seagate T echnology and the W ave logo are registered trademarks of Se agate T echnology LLC in the United S tates and/or other countries.
Constellation ES Series SAS Product Manual, Rev. E i Content s 1.0 Seagate Technology support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2.0 Scope . . . . . . . . . . . . . . . . . . . . . . . .
ii Constellation ES Series SAS Product Manual, Rev. E 7.5 Environmental limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 7.5.1 Temperature . . . . . . . . . . . . . . . . . . . . . .
Constellation ES Series SAS Product Manual, Rev. E iii 12.4.7 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 12.5 Signal characteristics . . . . . . . . . . . . . . . . . . . .
iv Constellation ES Series SAS Product Manual, Rev. E.
Constellation ES Series SAS Product Manual, Rev. E v List of Figures Figure 1. 2TB model current profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Figure 2. 1TB model current profiles .
vi Constellation ES Series SAS Product Manual, Rev. E.
Constellation ES Series SAS Product Manual, Rev. E 1 1.0 Seagate T echnology support services SEAGA TE ONLINE SUPPORT and SERVICES For information regarding pr oducts and services, visit http://www .
2 Constellation ES Series SAS Product Manual, Rev. E 2.0 Scope This manual describes Se agate T echnology ® LLC, Constellation ® ES Series SAS (Serial Attached SCSI) disc drives. Constellation ES drives supp ort the SAS Protocol specifications to the extent described in this manual.
Constellation ES Series SAS Product Manual, Rev. E 3 3.0 Applicable st andards an d ref erence document ation The drives documented in this manual have been developed a s system per ipher als to th e hi ghest st andards of design and construction.
4 Constellation ES Series SAS Product Manual, Rev. E 3.1.2 Electromagnetic complian ce Seagate uses an in dependent laboratory to confirm comp liance with the directives/st andards for CE Marking and C-T ick Mar king. The drive was teste d in a repr esen t ative system for typical applications.
Constellation ES Series SAS Product Manual, Rev. E 5 3.1.3 European Union Restr iction of Hazardous Subst ances (RoHS) The European Un ion Restriction of Hazardous Subst ances ( RoHS) Directive, restr.
6 Constellation ES Series SAS Product Manual, Rev. E 4.0 General description Constellation ES drives p rovide high per formance, high ca p acity dat a storage for a variety of systems inclu ding engineering workst ations, network serve rs, mainframes, and sup ercomputers.
Constellation ES Series SAS Product Manual, Rev. E 7 4.1 St andard features Constellation ES drives have the following st andard features: • Perpendicu lar recording technology • 1.
8 Constellation ES Series SAS Product Manual, Rev. E 4.3 Performance • Programmabl e multi-segmentab l e cache buffe r • 600MB/s maximum inst antane ous data tran sfers.
Constellation ES Series SAS Product Manual, Rev. E 9 4.7 Factory-inst alled options Y ou may order the following items whic h are incorporated at th e manufacturing facility during production or packaged befo re shipping.
10 Constellation ES Series SA S Product Manual, Rev. E 5.0 Performance characteristics This section provides deta iled information conce rning perf ormance- related characterist ics and features of Con- stellation ES drives.
Constellation ES Series SAS Product Manual, Rev. E 11 5.2.2 Format command exec ution time for 5 12-byte sectors ( minutes) ST32000444SS ST32 000445SS ST32000446SS ST31000424SS ST31000425SS ST31000426SS ST3500414SS ST3500415SS ST3500416SS Maximum (with verify) 627 345 173 Maximum (without verify) 314 173 86 Note.
12 Constellation ES Series SA S Product Manual, Rev. E 5.4 Prefetch/multi-segmented cache control The drive provides a prefetch (read look-ahe ad) and mu lti-segmente d cache control algorithms that in ma ny cases can enhance system performance . Cache refers to the drive buf fer storage sp ace when it is used i n cache operations.
Constellation ES Series SAS Product Manual, Rev. E 13 5.5.1 Caching write dat a Write caching is a write op eration by the dr ive that m akes us e of a driv e buffer storag e area where th e data to be written to the med ium is stored while the drive performs the W rite command.
14 Constellation ES Series SA S Product Manual, Rev. E 6.0 Reliability specifications The following reliability specifications assume correct host and drive operational interfac e, including all inter- face timings, power supply volt ages, environmenta l requirement s and drive mounting constrain ts.
Constellation ES Series SAS Product Manual, Rev. E 15 6.1.3 Seek errors A seek error is defined as a failure of the drive to posi tion the heads to the addressed track. After dete cting an initial seek error , the drive automatically perfor ms an er ror recovery process.
16 Constellation ES Series SA S Product Manual, Rev. E Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure dat a integrity . 6.2.4 S.M.A.R.T . S.M.A.R.T . is an acronym for Self-Monitoring Analysis and Reporting T e chno logy .
Constellation ES Series SAS Product Manual, Rev. E 17 S.M.A.R.T . measures error rates. All errors for e ach mo nitored attribute are r ecorded. A counter keep s track of the number of erro r s fo r the current interval. Th is counter is referred to as the Failure Counter .
18 Constellation ES Series SA S Product Manual, Rev. E 6.2.6 Driv e Sel f T est (DST ) Drive Self T est (DST) is a technology desi gned to recogn ize drive fault conditions th at qualify the drive as a failed unit. DST validates the functi onality of the drive at a system level.
Constellation ES Series SAS Product Manual, Rev. E 19 6.2.6.2. 3 Short a nd exten ded tests DST has two testing options: 1. short 2. extended These testing options are describ ed in the following two subsections. Each test consists of three segment s: an electrical te st segment, a servo test se gment, and a read/verify scan segment.
20 Constellation ES Series SA S Product Manual, Rev. E 6.2.7 Pro duct warra nty Beginning on the date of shipme nt to the customer an d continui ng for the period specified in your purcha se contract,.
Constellation ES Series SAS Product Manual, Rev. E 21 7.0 Physical/electrical specifications This section provides information relating to the physical and electrical char acteristics of the drive.
22 Constellation ES Series SA S Product Manual, Rev. E 7.1.1 PowerChoice reporting methods PowerChoice TM provides these reporting me thods for trackin g purposes: Request Sense command report s • Current power conditio n • Method of en try Note. Processing the Request Sense command does not impact the drive ’s powe r save state.
Constellation ES Series SAS Product Manual, Rev. E 23 T able 2: 2000GB drive (St andard & SED model) DC power requirements Notes 3.0Gb mode 6.0Gb mode (Amp s) (Amp s) (Amps) (Amp s) V oltage +5V +12V [4] +5V +12V [4] Regulation [5] ±5% ±5% [2] ±5% ±5% [2] Avg idle current DCX [1] [7] 0.
24 Constellation ES Series SA S Product Manual, Rev. E T able 3: 1000GB drive (St andard & SED model) DC power requirements Notes 3.0Gb mode 6.0Gb mode (Amp s) (Amp s) (Amps) (Amp s) V oltage +5V +12V [4] +5V +12V [4] Regulation [5] ±5% ±5% [2] ±5% ±5% [2] Avg idle current DCX [1] [7] 0.
Constellation ES Series SAS Product Manual, Rev. E 25 [1] Measured with aver ag e re ad in g DC am m et er . [2] Instant aneous +12V current pe aks will exceed these values. [3] Power supply at nomina l voltage. N (number of drives tested) = 6, 35 Deg rees C ambient.
26 Constellation ES Series SA S Product Manual, Rev. E [5] See +12V cu rr ent profile in Figure 3. [6] This condition occurs after OOB a nd S peed Negotiation completes bu t before the dr ive has received the Notify S pinup primitive. [7] See paragr aph 7.
Constellation ES Series SAS Product Manual, Rev. E 27 7.3.3 Current profiles The +12V (top) and +5V (bottom) curre nt profiles fo r the Constellation ES drives are shown below . Figure 1. 2TB m odel current pr ofiles Note: All times and currents are typical.
28 Constellation ES Series SA S Product Manual, Rev. E Figure 2. 1TB m odel current pr ofiles Note: All times and currents are typical. See T able 2 for maximum current requirements.
Constellation ES Series SAS Product Manual, Rev. E 29 Figure 3. 500GB mode l cu rrent profiles Note: All times and currents are typical. See T able 2 for maximum current requirements.
30 Constellation ES Series SA S Product Manual, Rev. E 7.4 Power dissip ation 2TB models in 3Gb operation Please refer to T able 2 for power dissipa tion numbers. T o obtain ope rating power for typical ra ndom read operatio n s, refer to the following I/O rate curv e (see Figure 4).
Constellation ES Series SAS Product Manual, Rev. E 31 2TB models in 6Gb operation Please refer to T able 2 for power dissip ation numbers. T o obtain ope rating power for typical ra ndom read operatio ns, refer to the following I/O rate curve (see Figure 5.
32 Constellation ES Series SA S Product Manual, Rev. E 1TB models in 3Gb operation Please refer to T able 2 for power dissipa tion numbers. T o obtain ope rating power for typical ra ndom read operatio n s, refer to the following I/O rate curv e (see Figure 6).
Constellation ES Series SAS Product Manual, Rev. E 33 1TB models in 6Gb operation Please refer to T able 2 for power dissip ation numbers. T o obtain ope rating power for typical ra ndom read operatio ns, refer to the following I/O rate curve (see Figure 7.
34 Constellation ES Series SA S Product Manual, Rev. E 500GB models in 3Gb operati on Please refer to T able 2 for power dissipa tion numbers. T o obtain ope rating power for typical ra ndom read operatio n s, refer to the following I/O rate curv e (see Figure 8).
Constellation ES Series SAS Product Manual, Rev. E 35 500GB models in 6Gb ope ration Please refer to T able 2 for power dissip ation numbers. T o obtain ope rating power for typical ra ndom read operatio ns, refer to the following I/O rate curve (see Figure 9.
36 Constellation ES Series SA S Product Manual, Rev. E 7.5 Environment al limit s T emperature and hum idity values experienced by the driv e must be such th at condens ation does not occur on any drive part. Altitude and atmospheric pre ssure specif ications are referen ced to a standard da y at 58.
Constellation ES Series SAS Product Manual, Rev. E 37 7.5.3 Effective altitude (s ea level) a. Operating –200 to +10,000 feet ( –61 to +3,048 meters) b. Non-operatin g –200 to +40,000 feet (–61 to +12,210 me ters) 7.5.4 Shock and vibration Shock and vibration limits specified in this document are mea sured directly on the drive chassis.
38 Constellation ES Series SA S Product Manual, Rev. E d. Packaged Disc drives shipped as loose load (not p alletized) general freight will be packaged to withs tand drop s from heights as define d in the table below . For additional det ails refer to Seagate specifica tions 30190-001 (under 100 lbs/45 kg) or 30191-00 1 (o ver 100 lbs/45 Kg).
Constellation ES Series SAS Product Manual, Rev. E 39 7.5.4.2 Vibrati on a. Operating—normal The drive as inst alled for normal op eration, shall comply with the complete sp ecified performance while subjected to continuous vi bration not exceeding 5 - 22 Hz 0.
40 Constellation ES Series SA S Product Manual, Rev. E should never be expose d to condensing wa ter on the surf ace of the printed circuit board assembly (PCBA) or exposed to an ambient r elative humidity greater than 95 %.
Constellation ES Series SAS Product Manual, Rev. E 41 7.6 Mechanical specifications The following nominal dimension s are exclusive of the de corative front panel accesso ry . However , dimens ions of the front p anel are shown in figure belo w . Refer to Figure 12 for det ailed mountin g con figuration dime nsions.
42 Constellation ES Series SA S Product Manual, Rev. E 8.0 About FIPS The Federal Information Proce ssing S t andard (FIPS) Publication 140- 2, FIPS PU B 140-2, is a U.S. govern- ment computer security st andar d used to accredit cryptogr aphic modules.
Constellation ES Series SAS Product Manual, Rev. E 43 9.0 About self-e ncrypting drives Self-encrypting drives (SEDs) offer encr yption and secu rity services for the protection of stored data, com- monly known as “protection of data at rest .
44 Constellation ES Series SA S Product Manual, Rev. E 9.2.2 Locking SP The Locking SP contro ls read/write a ccess to the medi a and the cryptogr aphic e rase feature. Access to the Locking SP is available using the BandMasterX or Er aseMaster passwo rds.
Constellation ES Series SAS Product Manual, Rev. E 45 9.6 Cryptographic erase A significant featur e of SEDs is the ability to perform a cryptograp hic erase. This involv es the host telling the drive to change the dat a encryption key for a p articul ar ban d.
46 Constellation ES Series SA S Product Manual, Rev. E 10.0 Defect and er ror management Seagate continues to use innova tive technologies to manage defect s and errors. The se technologies are designed to increase dat a integrity , perform drive self-mainten ance, an d validat e pro per drive operation.
Constellation ES Series SAS Product Manual, Rev. E 47 The drive firmware err or recovery algorithms consist of 12 levels for read recoveries and five levels for write. Each level may consist of multiple st eps, where a step is defined as a re covery function involving a single re- read or re-write a ttempt.
48 Constellation ES Series SA S Product Manual, Rev. E 10.4 Background Media Scan Background Media Scan ( BMS) is a self-initiated medi a scan. BMS is de fined in the T10 d ocument SPC-4 available from the T1 0 committee. BMS perform s sequential reads a cross the entire p ack of the media whil e the drive is idle.
Constellation ES Series SAS Product Manual, Rev. E 49 10.7 Idle Read After W rite Idle Read After W r ite (IRA W) utilizes idle time to verify the integrity of rece ntly written data.
50 Constellation ES Series SA S Product Manual, Rev. E 1 1.0 Inst allation Constellation ES disc drive inst allation is a plug-and-p la y pr ocess. The re are no ju mpe rs, switches , or te rm ina- tors on the drive.
Constellation ES Series SAS Product Manual, Rev. E 51 1 1.2 Cooling Cabinet cooling must be desig ned by the customer so that th e ambient temperatu re immediately surroun ding the drive will not exceed temperat ure conditions specified in Section 7.5.
52 Constellation ES Series SA S Product Manual, Rev. E 1 1.3 Drive mounting Mount the drive usin g the bottom or side mounting holes . If you mount the drive using the bottom hole s, ensure that you do not physically d istort the d rive by at tempting to mount it on a stiff, non-flat surface.
Constellation ES Series SAS Product Manual, Rev. E 53 12.0 Interface requirement s This section partially describes the interface requirements a s implemented on Constellation ES d rives. Addi- tional information is provided in the SAS Interface Manual (p art number 10 0293071).
54 Constellation ES Series SA S Product Manual, Rev. E 12.2 Dual port support Constellation ES SAS drives have two in dependent ports . These port s may be connected in the same or dif fer- ent SCSI domains. Each drive port has a uni que SAS address. The two ports have the capabilit y of independent port clocki ng (e.
Constellation ES Series SAS Product Manual, Rev. E 55 12.3 SCSI commands supported T able 8 lists the SCSI commands suppor t ed by Constellation ES drives.
56 Constellation ES Series SA S Product Manual, Rev. E Last n Deferred Errors or Asyn chronous Event s page (0Bh ) N Last n Error Events p age (07h) N Non-medium Error p age (06h) Y Pages Supported li.
Constellation ES Series SAS Product Manual, Rev. E 57 Read Cap acity (10) 25h Y Read Cap acity (1 6) 9Eh/10h N Read Defect Data (10) 37h Y Read Defect Data (12) B7h Y Read Long 3Eh Y (non-SED drives o.
58 Constellation ES Series SA S Product Manual, Rev. E [1] Constellation ES drive s can for mat to 512, 520, 524 or 528 bytes per logical block. [2] Wa r n i n g . Power loss during flash prog ramming can result in firmware corr uption. This usually makes the drive inoperable.
Constellation ES Series SAS Product Manual, Rev. E 59 12.3.1 Inquiry data T able 9 lists the Inquiry command dat a that the drive sho uld return to the in itiator per the format g iven in the SAS Interfac e Manual .
60 Constellation ES Series SA S Product Manual, Rev. E Saved values are store d on the drive’ s media using a Mode Select command . Only parameter values th at are allowed to be changed can b e changed by this method.
Constellation ES Series SAS Product Manual, Rev. E 61 T able 10: Mode Sense dat a cha ngeable and default values for 2TB drive s MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: e8 e0 88 b0.
62 Constellation ES Series SA S Product Manual, Rev. E T able 1 1: Mode Sense data cha nge able and default values for 1TB drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: 74 70 6d b.
Constellation ES Series SAS Product Manual, Rev. E 63 T able 12: Mode Sense dat a cha ngeable and default values for 50 0GB drive s MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: 3a 38 60.
64 Constellation ES Series SA S Product Manual, Rev. E 12.4 Miscellaneous operating features and conditions T able 13 lists various features and conditi ons. A “Y” in th e support column indicates t he feature or condition is supported. An “N” in the support column indicates the feat ure or condition is not supported.
Constellation ES Series SAS Product Manual, Rev. E 65 12.4.1 SAS physical interface Figure 16 shows the location of the SAS device c onnector J1. Figures 17 and 18 provide the dimensions of the SAS connector . Details of the physical, electrical, an d logical char acteristics are provided wi thin this section.
66 Constellation ES Series SA S Product Manual, Rev. E Figure 17. SAS d evice plug d imensions C OF DATUM B L 5.08 1.27 (6X) 1.27 (14X) 15.875 0.35MIN 15.875 33.43 0.05 B 4.90 0.08 0.84 0.05 (22X) 0.15 B P15 P1 S7 S1 SEE Detail1 0.30 0.05 (4X) 4.00 0.
Constellation ES Series SAS Product Manual, Rev. E 67 Figure 18. SAS d evice plug d imensions (d etail) 6.10 Detail A 0.30 0.05 x 45 (5X) 0.40 0.05 X 45 (3X) CORING ALLOWED IN THIS AREA. 2.25 0.05 4.85 0.05 0.10 B E S14 S8 4.40 0.15 SEE Detail 2 3.90 0.
68 Constellation ES Series SA S Product Manual, Rev. E 12.4.2 Physical characteristic s This section defines phys ical interface co nnector . 12.4.3 Connector requirement s Contact your prefe rred connector manufacturer for mati n g part info rmation.
Constellation ES Series SAS Product Manual, Rev. E 69 12.4.6 SAS transmitte rs and re ce iv ers A typical SAS differential copper transm itter and receiver p air is shown in Figure 19. The rece iver is AC cou- pling to eliminate ground shif t noise. Figure 19.
70 Constellation ES Series SA S Product Manual, Rev. E The Ready LED Out signal is designed to pu ll down t he cathode of an LED. The ano de is att ached to the proper +3. 3 volt su pply thro ugh an ap prop riat e cur ren t limitin g resist or . The LED an d th e cu rren t limiting resis - tor are ext ernal to the d rive.
Constellation ES Series SAS Product Manual, Rev. E 71 Index Numerics 12 volt pins 69 5 volt pins 69 6 Gbps 70 A abort task set function 53 AC coupling 69 AC power requirements 22 ACA active status 64 .
72 Constellation ES Series SA S Product Manual, Rev. E description 6 DFE 70 dimensions 41 disc rota tion speed 10 drive 39 drive characteristics 10 Drive Locking 44 drive mounting 41 , 52 drive select.
Constellation ES Series SAS Product Manual, Rev. E 73 L latency average rotational 10 , 11 Locking SP 43 , 44 LockOnReset 44 logical block address 12 logical block reallocation scheme 7 logical block .
74 Constellation ES Series SA S Product Manual, Rev. E R radio interf erence reg ulations 3 Random num be r ge ne r at or 4 4 RCD bit 12 read erro r rates 14 , 46 read/write data heads 10 receivers 69.
Constellation ES Series SAS Product Manual, Rev. E 75 U unformatted 8 Unrecoverable Errors 14 unrecovered media data 14 V vibration 37 , 39 W warranty 20 Z zero latency read 64.
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Seagate T echnology LLC 920 Disc Drive, Scotts V alley, California 95066 -4544, USA Publication Number: 1006 02414, Rev . E.
An important point after buying a device Seagate ST3500415SS (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Seagate ST3500415SS yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Seagate ST3500415SS - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Seagate ST3500415SS you will learn all the available features of the product, as well as information on its operation. The information that you get Seagate ST3500415SS will certainly help you make a decision on the purchase.
If you already are a holder of Seagate ST3500415SS, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Seagate ST3500415SS.
However, one of the most important roles played by the user manual is to help in solving problems with Seagate ST3500415SS. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Seagate ST3500415SS along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
