Instruction/ maintenance manual of the product ST35000414SS Seagate
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Product Manual Constellation ® ES Series SAS 100602414 Rev . D March 2010 St andard Models ST32000444SS ST31000424SS ST3500414SS Self-Encrypting Drive Models ST32000445SS ST31000425SS ST3500415SS.
Revision history © 2010, Seagate T echnology LLC All rights reserved. Publication number: 1006 02414, Rev . D March 2010 Seagate, Seagate T echnology and the W ave logo are registered trademarks of Se agate T echnology LLC in the United S tates and/or other countries.
ConstellationES Series SAS Product Manual, Rev. D i Content s 1.0 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2.0 Applicable standards and reference documentation .
ii ConstellationES Series SAS Product Ma nual, Rev. D 6.5.1 Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 6.5.2 Relative humidit y . . . . . . . . . . . . . . . . . . . . . . . .
ConstellationES Series SAS Product Manual, Rev. D iii 10.5.2 Differential signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 10.6 SAS-2 Specification Compliance . . . . . . . . . . . . . . . . . . .
iv ConstellationES Series SAS Product Ma nual, Rev. D.
ConstellationES Series SAS Product Manual, Rev. D v List of Figures Figure 1. ST32000444SS & ST320004 45SS model current profiles 26 Figure 2. ST31000424SS & ST31000425SS model curre nt profiles . . . . . . . . . . . . . . . . . . . . . . . . .
vi ConstellationES Series SAS Product Ma nual, Rev. D.
ConstellationES Series SAS Product Manual, Rev. D 1 1.0 Scope This manual describes Se agate T echnology ® LLC, Constellation ® ES Series SAS (Serial Attached SCSI) disc drives. Constellation ES drives supp ort the SAS Protocol specifications to the extent desc ribed in this manual.
2 ConstellationES Series SAS Product Manu al, Rev. D 2.0 Applicable st andards and reference documentation The drives documen te d in this m anu al have bee n develo ped as system peripher als to the highest st anda rds of design and construction.
ConstellationES Series SAS Product Manual, Rev. D 3 2.1.2 Elec tromagnetic compliance Seagate uses an in dependent laboratory to confirm comp liance with the directives/s tandards for CE Marking and C-T ick Mar king. The drive was teste d in a repr esen t ative system for typical applications.
4 ConstellationES Series SAS Product Manu al, Rev. D 2.1.3 Euro pean Union Restriction of Hazardous Subst ances (RoHS) The Europea n Union Restrictio n of Hazardous Subst ances (RoHS) Directive, restr.
ConstellationES Series SAS Product Manual, Rev. D 5 3.0 General description Constellation ES drives provide hi gh performance, hi gh cap a city dat a storage for a var iety of systems including engineering workst ations, network serve rs, mainframes, and sup ercomputers.
6 ConstellationES Series SAS Product Manu al, Rev. D 3.1 St andard features Constellation ES drives have the following standard feature s: • Perpendicu lar recording technology • 1.
ConstellationES Series SAS Product Manual, Rev. D 7 3.3 Performance • Programmabl e multi-segmentab l e cache buffe r • 600MB/s maximum inst antaneo us data transfer s.
8 ConstellationES Series SAS Product Manu al, Rev. D 3.7 Factory-inst alled options Y ou may order the following items whic h are incorporated at th e manufacturing facility during production or packaged befo re shipping.
ConstellationES Series SAS Product Manual, Rev. D 9 4.0 Performance characteristics This section provides det a iled informa tion concerni ng perf or mance-related character ist ics and features of Con- stellation ES drives.
10 ConstellationES Series SAS Product Ma nual, Rev. D 4.2.2 Format command exe cu ti o n tim e fo r 512 -by te sec tor s (mi nut es ) ST32000444SS ST32 000445SS ST3100 0424SS ST31000425SS ST3500 414SS ST3500415SS Maximum (with verify) 627 345 173 Maximum (without verify) 314 173 86 Note.
ConstellationES Series SAS Product Manual, Rev. D 11 4.4 Prefetch/multi-segmented cache control The drive provides a prefetch (read look-ahe ad) and mu lti-segmente d cache control algorithms that in ma ny cases can enhance system performance. Cache refers to the drive buf fer storage sp ace when it is used in cache operations.
12 ConstellationES Series SAS Product M anual, Rev. D 4.5.1 Caching write dat a Write caching is a wr ite op eration by the dr ive that m akes us e of a driv e buffer storag e area where th e data to be written to the med ium is stored while the drive performs the W rite command.
ConstellationES Series SAS Product Manual, Rev. D 13 5.0 Reliability specifications The following reliability specifications assume correct host and drive operational interfac e, including all inter- face timings, power supply volt ages, environmenta l requiremen ts and drive mou n tin g con st raints.
14 ConstellationES Series SAS Product M anual, Rev. D 5.1.3 Seek errors A seek error is defined as a failure of the drive to posi tion the heads to the addressed track. After dete cting an initial seek error , the drive automatically perfor ms an er ror recovery process.
ConstellationES Series SAS Product Manual, Rev. D 15 Caution. The drive motor must come to a complete stop prior to changi ng the plane of operation . This time is required to insure dat a integrity . 5.2.4 S.M.A.R.T . S.M.A.R.T . is an acronym for Self-Monitoring Analysis and Reporting T e chnology .
16 ConstellationES Series SAS Product M anual, Rev. D S.M.A.R.T . measures error rates. All errors for each mo nitored attribute are recorded. A coun ter keeps tr ack of the number of erro r s fo r the current interval. Th is counter is referred to as the Failure Counter .
ConstellationES Series SAS Product Manual, Rev. D 17 5.2.6 Drive Self T est (DST) Drive Self T est (DST) is a technology designe d to recogn ize drive fault conditions th at qualify the drive as a failed unit. DST validates the functiona lity of the drive at a system level.
18 ConstellationES Series SAS Product M anual, Rev. D 5.2.6.2. 3 Short and extended t ests DST has two testing options : 1. short 2. extended These testing options are describ ed in the following two subsections. Each test consists of three segment s: an electrical te st segment, a ser vo te st seg men t, an d a read /ver ify scan segment.
ConstellationES Series SAS Product Manual, Rev. D 19 5.2.7 Product wa rranty Beginning on the date of shipment to the customer an d continuing for the period specified in your purchase contract, Seaga.
20 ConstellationES Series SAS Product Ma nual, Rev. D 6.0 Physical/electrical specifications This section provides information relating to the physical and electrical characteristics of the drive.
ConstellationES Series SAS Product Manual, Rev. D 21 6.1.1 PowerChoice reporting methods PowerChoice TM provides these reporting me thods for trackin g purposes: Request Sense command report s • Current power conditio n • Method of en try Note. Processing the Request Sense command does not impact the drive ’s powe r save state.
22 ConstellationES Series SAS Product M anual, Rev. D T able 2: 2000GB drive (St andard & SED model) DC power requirements Notes 3.0Gb mode 6.0Gb mode (Amp s) (Amp s) (Amps) (Amp s) V oltage +5V +12V [4] +5V +12V [4] Regulation [5] ±5% ±5% [2] ±5% ±5% [2] Avg idle current DCX [1] [7] 0.
ConstellationES Series SAS Product Manual, Rev. D 23 T able 3: 1000GB drive (St andard & SED model) DC power requirements Notes 3.0Gb mode 6.0Gb mode (Amp s) (Amp s) (Amps) (Amp s) V oltage +5V +12V [4] +5V +12V [4] Regulation [5] ±5% ±5% [2] ±5% ±5% [2] Avg idle current DCX [1] [7] 0.
24 ConstellationES Series SAS Product M anual, Rev. D [1] Measured with aver ag e re ad in g DC amm ete r . [2] Instant aneous +12V current pe aks will exceed these values. [3] Power supply at nominal volt age. N (number of drives tested) = 6, 35 Degre es C ambient.
ConstellationES Series SAS Product Manual, Rev. D 25 [5] See +12V curr ent profile in Figure 3. [6] This condition occurs af ter OOB and S peed Nego tiat ion comple tes but before the drive has received the Notify S pinup primitive. [7] See paragr aph 6.
26 ConstellationES Series SAS Product M anual, Rev. D 6.3.3 Current profiles The +12V (top) and +5V (bottom) curre nt profiles fo r the Constellation ES drives are shown below . Figure 1. ST32000444SS & ST32000445 SS model current pro f iles Note: All times and currents are typical.
ConstellationES Series SAS Product Manual, Rev. D 27 Figure 2. ST31000424SS & ST31000 425 SS model current pro f iles Note: All times and currents are typical.
28 ConstellationES Series SAS Product Ma nual, Rev. D Figure 3. ST3500414SS & ST3500415SS mod el current profiles Note: All times and currents are typical.
ConstellationES Series SAS Product Manual, Rev. D 29 6.4 Power dissip ation ST32000444SS and ST320004 45SS in 3Gb operation Please refer to T able 2 for power dissip ation numbers. T o obtain ope rating power for typical ra ndom read operatio ns, refer to the following I/O rate curve (see Figure 8).
30 ConstellationES Series SAS Product M anual, Rev. D ST32000444SS and ST320004 45SS in 6Gb operation Please refer to T able 2 for power dissipa tion numbers. T o obtain ope rating power for typical ra ndom read operatio n s, refer to the following I/O rate curv e (see Figur e 9.
ConstellationES Series SAS Product Manual, Rev. D 31 ST31000424SS and ST310004 25SS in 3Gb operation Please refer to T able 2 for power dissip ation numbers. T o obtain ope rating power for typical ra ndom read operatio ns, refer to the following I/O rate curve (see Figure 8).
32 ConstellationES Series SAS Product M anual, Rev. D ST31000424SS and ST310004 25SS in 6Gb operation Please refer to T able 2 for power dissipa tion numbers. T o obtain ope rating power for typical ra ndom read operatio n s, refer to the following I/O rate curv e (see Figur e 9.
ConstellationES Series SAS Product Manual, Rev. D 33 ST3500414SS and ST3500415SS in 3Gb operation Please refer to T able 2 for power dissip ation numbers. T o obtain ope rating power for typical ra ndom read operatio ns, refer to the following I/O rate curve (see Figure 8).
34 ConstellationES Series SAS Product M anual, Rev. D ST3500414SS and ST3500415SS in 6Gb o peration Please refer to T able 2 for power dissipa tion numbers. T o obtain ope rating power for typical ra ndom read operatio n s, refer to the following I/O rate curv e (see Figur e 9.
ConstellationES Series SAS Product Manual, Rev. D 35 6.5 Environment al limit s T emperature and hum idity values experienced by the driv e must be such th at condens ation does not occur on any drive part. Altitude and atmospheric pre ssure specif ications are refer enced to a standard da y at 58.
36 ConstellationES Series SAS Product M anual, Rev. D 6.5.3 Effective altitude (sea level) a. Operating –200 to +10,000 feet ( –61 to +3,048 meters) b. Non-operatin g –200 to +40,000 feet (–61 to +12,210 me ters) 6.5.4 Shock and vibration Shock and vibration limits specified in this document are measu red dir ectly on the drive chassis.
ConstellationES Series SAS Product Manual, Rev. D 37 d. Packaged Disc drives shipped as loose load (not p alletized) general freight will be packaged to withs tand drop s from heights as define d in the table below . For additional det ails refer to Seagate specifica tions 30190-001 (under 100 lbs/45 kg) or 30191-00 1 (o ver 100 lbs/45 Kg).
38 ConstellationES Series SAS Product M anual, Rev. D 6.5.4.2 Vibrati on a. Operating—normal The drive as ins talled for normal ope ration, shall comply with the complete sp ecified performance while subjected to continuous vi bration not exceeding 5 - 22 Hz 0.
ConstellationES Series SAS Product Manual, Rev. D 39 should never be expose d to condensing water on th e surf ace of the p rinted circuit board a ssembly (PCBA) or exposed to an ambient re lative humidi ty greater tha n 95%.
40 ConstellationES Series SAS Product Ma nual, Rev. D 6.6 Mechanical specifications The following nominal dimension s are exclusive of the de corative front panel accesso ry . However , dimens ions of the front p an el are sh own in figu re below . Refer to Figure 12 for det ailed mountin g con figuration dime nsions.
ConstellationES Series SAS Product Manual, Rev. D 41 7.0 About self-e ncrypting drives Self-encrypting drives (SEDs) offer encr yption and secu rity services for the protection of stored data, com- monly known as “protection of data at rest .
42 ConstellationES Series SAS Product M anual, Rev. D 7.2.2 Lockin g SP The Locking SP contro ls read/write a ccess to the medi a and the cryptogr aphic e rase feature. Access to the Locking SP is available using the BandMasterX or Er aseMaster passwo rds.
ConstellationES Series SAS Product Manual, Rev. D 43 7.6 Cryptographic erase A significant featur e of SEDs is the ability to perform a cryptograp hic erase. This involv es the host telling the drive to change the dat a encryption key for a p articul ar ban d.
44 ConstellationES Series SAS Product M anual, Rev. D 8.0 Defect and error management Seagate continues to use innova tive technologies to manage defect s and errors. The se technologies are designed to increase dat a integrity , perform drive self-mainten ance, and validat e pro per drive operation .
ConstellationES Series SAS Product Manual, Rev. D 45 The drive firmware err or recovery algorithms consist of 1 2 levels for read recoveries and five levels for write. Each level may consist of multiple st eps, where a step is defined as a re covery function involving a single re- read or re-write a ttempt.
46 ConstellationES Series SAS Product M anual, Rev. D 8.4 Background Media Scan Background Media Scan ( BMS) is a self-initiated medi a scan. BMS is de fined in the T10 d ocument SPC-4 available from the T1 0 committee. BMS perform s sequential reads a cross the entire p ack of the medi a while the drive is idle.
ConstellationES Series SAS Product Manual, Rev. D 47 8.7 Idle Read Af ter W rite Idle Read After W r ite (IRA W) utilizes idle time to verify the integrity of rece ntly written data.
48 ConstellationES Series SAS Product M anual, Rev. D 9.0 Inst allation Constellation ES disc drive inst allation is a plug-and-p la y pr ocess. The re are no ju mpe rs, switches , or te rm ina- tors on the drive.
ConstellationES Series SAS Product Manual, Rev. D 49 9.2 Cooling Cabinet cooling must be desig ned by the customer so that th e ambient temperatu re immediately surroun ding the drive will not exceed temperat ure conditions specified in Section 6.5.1, "T emperature.
50 ConstellationES Series SAS Product M anual, Rev. D 9.3 Drive mounting Mount the drive usin g the bottom or side mounting holes . If you mount the drive using the bottom hole s, ensure that you do not physically d istort the d rive by at tempting to mount it on a stif f, non-flat surface.
ConstellationES Series SAS Product Manual, Rev. D 51 10.0 Interface requirement s This section partially describes the interface requirements a s implemented on Constellation ES d rives. Addi- tional information is provided in the SAS Interface Manual (p art number 10 0293071).
52 ConstellationES Series SAS Product M anual, Rev. D 10.2 Dual port support Constellation ES SAS drives have two in dependent ports . These port s may be connected in the same or dif fer- ent SCSI domains. Each drive port has a uni que SAS address. The two ports have the capabilit y of independent port clocki ng (e.
ConstellationES Series SAS Product Manual, Rev. D 53 10.3 SCSI commands s upported T able 8 lists the SCSI commands suppor t ed by Constellation ES drives.
54 ConstellationES Series SAS Product M anual, Rev. D Last n Deferred Errors or Asyn chronous Event s page (0Bh ) N Last n Error Events p age (07h) N Non-medium Error p age (06h) Y Pages Supported lis.
ConstellationES Series SAS Product Manual, Rev. D 55 Read Cap acity (10) 25h Y Read Cap acity (1 6) 9Eh/10h N Read Defect Data (10) 37h Y Read Defect Data (12) B7h Y Read Long 3Eh Y (non-SED drives on.
56 ConstellationES Series SAS Product M anual, Rev. D [1] Constellation ES drive s can for mat to 512, 520, 524 or 528 bytes per logical block. [2] Wa r n i n g . Power loss during flash prog ramming can result in firmware corr uption. This usually makes the drive inoperable.
ConstellationES Series SAS Product Manual, Rev. D 57 10.3.1 Inquiry data T able 9 lists the Inquiry command dat a that the drive sho uld return to the in itiator per the format g iven in the SAS Interfac e Manual .
58 ConstellationES Series SAS Product M anual, Rev. D When power is applied to the drive, it t akes saved va lues from the me dia and stores them as current val - ues in volatile memory .
ConstellationES Series SAS Product Manual, Rev. D 59 T able 10: Mo de Sens e dat a changeable and default valu es for ST32000444SS/ST320 004 45SS drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK.
60 ConstellationES Series SAS Product M anual, Rev. D T able 1 1: Mode Sense data cha nge able and default values for ST31000 42 4SS/ST31000425SS drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK.
ConstellationES Series SAS Product Manual, Rev. D 61 T able 12: Mo de Sens e dat a changeable and default valu es for ST3500414SS/ST3500 415 SS drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK D.
62 ConstellationES Series SAS Product M anual, Rev. D 10.4 Miscellaneous operating features and conditions T able 13 lists various features and conditi ons. A “Y” in th e support column indicates t he feature or condition is supported. An “N” in the support column indicates the feat ure or condition is not supported.
ConstellationES Series SAS Product Manual, Rev. D 63 10.4.1 SAS physical interface Figure 15 shows the location of the SAS device c onnector J1. Figures 16 and 17 provide the dimensions of the SAS connector . Details of the physical, electrical, an d logical char acteristics are provided wi thin this section.
64 ConstellationES Series SAS Product M anual, Rev. D Figure 16. SAS d evice plug d imensions C OF DATUM B L 5.08 1.27 (6X) 1.27 (14X) 15.875 0.35MIN 15.875 33.43 0.05 B 4.90 0.08 0.84 0.05 (22X) 0.15 B P15 P1 S7 S1 SEE Detail1 0.30 0.05 (4X) 4.00 0.08 0.
ConstellationES Series SAS Product Manual, Rev. D 65 Figure 17. SAS d evice plug d imensions (detail) 6.10 Detail A 0.30 0.05 x 45 (5X) 0.40 0.05 X 45 (3X) CORING ALLOWED IN THIS AREA. 2.25 0.05 4.85 0.05 0.10 B E S14 S8 4.40 0.15 SEE Detail 2 3.90 0.
66 ConstellationES Series SAS Product Ma nual, Rev. D 10.4.2 Physical characteristic s This section defines phys ical interface co nnector . 10.4.3 Connector requirement s Contact your prefe rred connector manufacturer for mati n g part info rmation.
ConstellationES Series SAS Product Manual, Rev. D 67 10.4.6 SAS transmitte rs and re ce iv ers A typical SAS differential copper transm itter and receiver p air is shown in Figure 18. The rece iver is AC cou- pling to eliminate ground shif t noise. Figure 18.
68 ConstellationES Series SAS Product M anual, Rev. D The Ready LED Out signal is designed to pu ll down t he cathode of an LED. The ano de is att ached to the proper +3. 3 volt su pply thro ugh an ap prop riat e cur ren t limitin g resist or . The LED an d th e cu rrent lim iting resis - tor are ext ernal to the d rive.
ConstellationES Series SAS Product Manual, Rev. D 69 1 1.0 Seagate T echnolo gy support services Web For information regardin g Seagate products and services, visit www .sea gate.c om . Worldwide support is available 24 hours daily by email for your questions.
70 ConstellationES Series SAS Product M anual, Rev. D Customer Service Operations Presales Support Our Presales Support staf f can help you determin e which Seagate products are be st suited for your specific application or comput er system, as well as product availability an d compatibility .
ConstellationES Series SAS Product Manual, Rev. D 71 Index Numerics 12 volt pins 67 5 volt pins 67 6 Gbps 68 A abort task set function 51 AC coupling 67 AC power requirements 21 ACA active status 62 A.
72 ConstellationES Series SAS Product M anual, Rev. D description 5 DFE 68 dimensions 40 disc rota tion speed 9 drive 38 drive characteristics 9 Drive Locking 42 drive mounting 40 , 50 drive select 66.
ConstellationES Series SAS Product Manual, Rev. D 73 L latency average rotational 9 , 10 Locking SP 41 , 42 LockOnReset 42 logical block address 11 logical block reallocation scheme 6 logical block si.
74 ConstellationES Series SAS Product M anual, Rev. D R radio interf erence reg ulations 2 Random num be r ge ne r at or 4 2 RCD bit 11 read erro r rates 13 , 44 read/write data heads 9 receivers 67 r.
ConstellationES Series SAS Product Manual, Rev. D 75 U unformatted 7 Unrecoverable Errors 13 unrecovered media data 13 V vibration 36 , 38 W warranty 19 Z zero latency read 62.
76 ConstellationES Series SAS Product M anual, Rev. D.
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Seagate T echnology LLC 920 Disc Drive, Scotts V alley, California 95066 -4544, USA Publication Number: 1006 02414, Rev . D.
An important point after buying a device Seagate ST35000414SS (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Seagate ST35000414SS yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Seagate ST35000414SS - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Seagate ST35000414SS you will learn all the available features of the product, as well as information on its operation. The information that you get Seagate ST35000414SS will certainly help you make a decision on the purchase.
If you already are a holder of Seagate ST35000414SS, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Seagate ST35000414SS.
However, one of the most important roles played by the user manual is to help in solving problems with Seagate ST35000414SS. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Seagate ST35000414SS along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
