Instruction/ maintenance manual of the product one-X 16-603578 Avaya
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A vaya one-X ™ Deskphone V alue Edition SIP for 1603SW -I IP Deskphone User Guide 16-603578 Issue 1 June 2010.
Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors.
Downloading documents For the most current versions of documentation, see the Avaya Support Web site: http://www .avaya.com/support Contact A vaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product.
4 Avaya one-X ™ Deskphone V alue Edition SIP for 1603SW-I IP Deskphone User Guide June 2010.
Contents Chapter 1: Introduction to the 1603SW -I SIP T elephone........................................................ 7 Overview of phone buttons and features .........................................................................................
6 Avaya one-X ™ Deskphone V alue Edition SIP for 1603SW-I IP Deskphone User Guide June 2010.
Chapter 1: Introduction to the 1603SW -I SIP T elephone The 1603SW-I telephone is a multiline SIP telephone for use by enterprises with Avaya Aura ™ Communication Manager and Avaya Aura ™ Session Manager call processing systems or enterprises with Avaya Aura ™ Midsize Business T emplate call processing system.
Overview of phone buttons and features No. Name Description 1 Message waiting indicator An illuminated red light in the upper-right corner of your phone indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call.
No. Name Description 3 Call appearance buttons There are 3 buttons that can be programmed by the system administrator as call appearance buttons. The right-most call appearance button can be programmed as a call appearance button or a feature button. See Call appearance/feature button below for more information.
LEDs Each call appearance button has two LEDs, one green and one red, to indicate the status of the call appearance. The status is identified by whether the LED is on, off, or blinking as described in the following table. T able 1: Call appearance button LEDs LED Description Steady green and steady red Call appearance is active.
Paper labels Next to each call appearance button and the feature button is a paper label. The label identifies the call appearance number or the feature that has been programmed on the button by your system administrator . Y ou can remove the labels if you want to change a label or write on a blank one.
Introduction to the 1603SW-I SIP T elephone 12 Avaya one-X ™ Deskphone V alue Edition SIP for 1603SW-I IP Deskphone User Guide June 2010.
Chapter 2: Logging in to and out of your telephone Logging in and out maintains your personal options if you share a telephone with other users, or if you want to use the same extension from another phone. Logging out also prevents unauthorized use of your telephone during an absence.
Logging in to and out of your telephone 14 Avaya one-X ™ Deskphone V alue Edition SIP for 1603SW-I IP Deskphone User Guide June 2010.
Chapter 3: Making calls Use the procedures in this chapter to make calls from your telephone. Making a call If you are not on a call, simply dial the number you want to call. 1. Do one of the following: • Lift the handset. • Press the Speaker button.
Making calls 16 Avaya one-X ™ Deskphone V alue Edition SIP for 1603SW-I IP Deskphone User Guide June 2010.
Chapter 4: Handling calls Use the procedures in this chapter to handle calls from your telephone. This includes procedures such as answering a call, muting a call, and transferring a call. Answering a call When you receive an incoming call, the incoming call is usually selected automatically .
Putting a call on hold 1. Press the Hold button to put your active call on hold. The fast blinking green LED next to the call appearance button indicates the call is on hold. 2. T o resume the call, press the call appearance button for the call on hold.
Chapter 5: Conference calls Y ou can use conference calls to speak with up to two people in different locations on the same call. Additional conferencing options may be available through Expanded Meet-Me Conferencing. Contact your system administrator for more information about this feature.
1. Press the Hold button during a conference call. The blinking green LED next to the call appearance button indicates the conference is on hold. 2. Press the call appearance button to resume the conference call. Dropping the last person added from a conference call While active on a conference call, press the Drop button.
Chapter 6: Getting your messages The red light on the upper right-hand corner of your telephone is illuminated when you have messages waiting. Y our messages are an administered function. Contact your system administrator with any questions. Logging into your voice mail 1.
Getting your messages 22 Avaya one-X ™ Deskphone V alue Edition SIP for 1603SW-I IP Deskphone User Guide June 2010.
Chapter 7: Advanced telephone features Avaya call management systems provide many advanced telephone features. The feature button on your telephone can be programmed as an auto-dial button and be administered to dial voicemail access, speed dial, or a Feature Access Code.
Advanced telephone features 24 Avaya one-X ™ Deskphone V alue Edition SIP for 1603SW-I IP Deskphone User Guide June 2010.
Chapter 8: A vaya Menu Y ou can use the A vaya Menu to adjust and customize phone settings, select the display language, view network settings, and log out. T o access the Avaya Menu, press the A button. T o exit the Avaya Menu, press the A button twice.
Changing the ring pattern 1. Press the A button. 2. Press # to scroll to Sounds. 3. Press * to select Sounds. 4. Press - or + on the volume button to select a ring type. Y ou hear each ring type when you select them. T urning button click sounds on and off 1.
T urning visual alerting on or off When the Visual Alerting option is turned on, incoming calls cause the LED in the top right corner of the phone to flash. Y ou can turn V isual Alerting on or off. 1. Press the A button. 2. Press # to continue. 3. Press * to select Screen.
3. Press * to select Advanced. 4. Press # to scroll to Language. 5. Press * to select Language. 6. Press # to scroll to the desired language. Note: Other languages may be available. Contact your system administrator . 7. Press * to save your selection.
Index A advanced options changing language ............................................... 27 setting automatic gain control .............................. 27 advanced telephone features about ..........................................................
changing .............................................................. 26 T telephone display icons .............................................. 10 T ransfer ...................................................................... 18 V viewing network information .
An important point after buying a device Avaya one-X 16-603578 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya one-X 16-603578 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya one-X 16-603578 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya one-X 16-603578 you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya one-X 16-603578 will certainly help you make a decision on the purchase.
If you already are a holder of Avaya one-X 16-603578, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya one-X 16-603578.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya one-X 16-603578. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya one-X 16-603578 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
