Instruction/ maintenance manual of the product one-X Avaya
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Avaya one-X™ Deskphone Edition for 9630/9630G IP Telephone User Guide 16-300700 Issue 3 May 2007.
Contents Notices ..................................................................................................... 5 Introduction to the 9630/9630G IP Telephone ...................................... 7 Overview ....................................
Conference Calls ................................................................................... 17 Setting up a conference call ................................................................................... 18 Adding a person on hold to a conference call .
Contents 4 Avaya one-X™ Deskphone Edition for 9630/9630G IP Telephone User Guide.
Notices © 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
6 Avaya one-X™ Deskphone Edition for 9630/9630G IP Telephone User Guide.
Introduction to the 9630/9630G IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail.
Name Description Message Waiting Indicator An illuminated red light in the upper-right corner of your phone indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call. Missed Call Indicator The icon on the Call Log button is illuminated when you have missed calls.
for the highlighted line. The OK button is a shortcut for the default action. For example, when you select an entry in your Contacts list, pressing OK places a call to that person. You can also select a line without scrolling by pressing the corresponding line button.
• Screen & Sound Options • Advanced Options Call Settings includes choices for automatically displaying the Phone screen when you get an incoming call or when you place a call, turning call timers on or off, controlling how Redial works, turning Visual Alerting on or off, and more.
Setting redial options You can set Redial to dial the last number you dialed or to display a list of the last numbers you dialed. 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Call Settings.
Turning button click sounds on and off 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Screen & Sound Options. 5. Press Select or OK . 6. Select Button Clicks. 7. Press Change or OK to turn sounds on or off.
Changing the language 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Screen & Sound Options. 5. Press Select or OK . 6. Select Language.... 7. Select a display language. 8. Press Select or OK .
Features menu The Features menu gives you access to advanced telephony features, such as Directory, Call Forwarding, Speed Dial, and Abbreviated Dial buttons. Directory allows you to dial other users on your system by name. You can use Send All Calls and Call Forward to have your incoming calls sent to other numbers.
Go to Phone Screen on Ringing option enabled, you must press Phone to choose a line or view call options. Answer an incoming call in one of the following ways: • If you are not on another call, lift.
Redialing a number 1. From the Phone screen, press Redial . Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from which you can select one to redial. 2. Press Call . Note: See Setting Redial Options for information on redial settings.
Forwarding Calls You can forward your incoming calls to another number or to voicemail. If call forwarding is turned on, a Forwarding icon appears on the top line of your display screen. When the Forward button light is on, one or more of the forwarding features are active.
Conference Calls You can use conference calls to speak with up to five people in different locations on the same call. Additional conferencing options may be available through Expanded Meet-Me Conferencing. Contact your system administrator for more information about this feature.
Dropping a person from a conference call This feature is not available on all systems. If you do not see Drop when you choose a person, you cannot drop that person. 1. From the Phone screen, select your active call. 2. Press More then Details . 3. Select the person you want to drop.
Viewing Contacts details 1. Press Contacts . 2. Select the contact you want to view. 3. Press Details to see all information available for that contact. Adding a new contact You can add up to three numbers for a contact. 1. Press Contacts . 2. Press New .
Deleting a contact 1. Press Contacts . 2. Select the contact you want to delete. 3. Press More > Delete . 4. Press Delete again to confirm. Note: If you press Cancel prior to pressing Delete , your contact information will not be removed. Call Log You can use the Call Log to view lists of your outgoing, answered, or missed calls.
from the call log. However, if you are viewing the All Calls list, pressing Clear All deletes all calls from the call log. 1. Press Call Log . 2. Select the list you want to delete. 3. Press More > Clear All to delete all of the entries in the list you are viewing.
Logging out of your telephone 1. Press Avaya Menu . 2. Select Log Out. 3. Press Log Out or OK . 4. Press Log Out again to confirm. About Logging In to Your Telephone Issue 3 May 2007 23.
Logging out of your telephone 24 Avaya one-X™ Deskphone Edition for 9630/9630G IP Telephone User Guide.
Index A Avaya Menu about................................................ 9 button click sounds ........................ 12 error tones ..................................... 12 text size ......................................... 12 B Bridged Calls about.
I Incoming calls answering ...................................... 14 directing to multiple telephones ..... 14 forwarding ...................................... 17 ignoring .......................................... 15 sending directly to voicemail...
An important point after buying a device Avaya one-X (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya one-X yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya one-X - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya one-X you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya one-X will certainly help you make a decision on the purchase.
If you already are a holder of Avaya one-X, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya one-X.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya one-X. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya one-X along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
