Instruction/ maintenance manual of the product ST2000NM0033 Seagate
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Product Manual Constellation ® ES Series SAS 100602414 Rev . F February 201 1 St andard Models ST32000444SS ST31000424SS ST3500414SS Self-Encrypting Drive Models ST32000445SS ST31000425SS ST3500415SS.
Revision history © 201 1, Seagate T echnology LLC All r i ghts rese rved. Publication number: 1006 02414, Rev . F February 201 1 Seagate, Seagate T echnology and the W ave log o ar e register ed trademarks of Seagate T echnology LLC in the United S tates and/or other countries.
Constellation ES Series SAS Product Manual, Rev. F i Content s 1.0 Seagate Technology support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2.0 Scope . . . . . . . . . . . . . . . . . . . . . . . .
ii Constellation ES Series SAS Product Manual, Rev. F 7.5 Environmental limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 7.5.1 Temperature . . . . . . . . . . . . . . . . . . . . . .
Constellation ES Series SAS Product Manual, Rev. F iii 12.4.7 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 12.5 Signal characteristics . . . . . . . . . . . . . . . . . . . .
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Constellation ES Series SAS Product Manual, Rev. F v List of Figures Figure 1. 2TB model current profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Figure 2. 1TB model current profiles .
vi Constellation ES Series SAS Product Manual, Rev. F.
Constellation ES Series SAS Product Manual, Rev. F 1 1.0 Seagate T echnology support services SEAGA TE ONLINE SUPPORT and SERVICES For information regarding pr oducts and services, visit http://www .
2 Constellation ES Series SAS Product Manual, Rev. F 2.0 Scope This manual describes Se agate T echnology ® LLC, Constellation ® ES Series SAS (Serial Attached SCSI) disc drives. Constellation ES drives supp ort the SAS Protocol specifications to the extent described in this manual.
Constellation ES Series SAS Product Manual, Rev. F 3 3.0 Applicable st andards an d reference document ation The drives documented in this manual have been developed a s system per ipher als to th e hi ghest st andard s of design and construction.
4 Constellation ES Series SAS Product Manual, Rev. F 3.1.2 Electromagnetic complian ce Seagate uses an in dependent laborator y to confirm comp liance with the directives/st andards for CE Marking and C-T ick Marking. The dr ive was tested in a r epresen t ative system for typical applications.
Constellation ES Series SAS Product Manual, Rev. F 5 3.1.3 European Union Restr iction of Hazardous Su bst ances (RoHS) The European Un ion Restriction of Hazardous Subst ances (RoHS) Directive, restr.
6 Constellation ES Series SAS Product Manual, Rev. F 4.0 General description Constellation ES drives p rovide high per formance, high ca p acity dat a storage for a variety of systems inclu ding engineering workst ations, networ k servers, mainframes, and supercompute rs.
Constellation ES Series SAS Product Manual, Rev. F 7 4.1 St andard features Constellation ES drives have the following st andard features: • Perpendicu lar recording technology • 1.
8 Constellation ES Series SAS Product Manual, Rev. F 4.3 Performance • Programmabl e multi-segment ab le cache buf fer • 600MB/s maximum inst anta neous data tr ansfers.
Constellation ES Series SAS Product Manual, Rev. F 9 4.7 Factory-inst alled options Y ou may order the following items whic h are incorporated at th e manufacturing facility during production or packaged befo re shipping.
10 Constellation ES Series SAS Product Manual, Rev. F 5.0 Performance characteristics This section provides deta iled information conce rning perf ormance- related characterist ics and features of Con- stellation ES drives.
Constellation ES Series SAS Product Manual, Rev. F 11 5.2.2 Format command exec ution time for 5 12-byte sect ors (minutes) ST32000444SS ST32 000445SS ST32000446SS ST31000424SS ST31000425SS ST31000426SS ST3500414SS ST3500415SS ST3500416SS Maximum (with verify) 627 345 173 Maximum (without verify) 314 173 86 Note.
12 Constellation ES Series SAS Product Manual, Rev. F 5.4 Prefetch/multi-segmented cache control The drive provides a prefetch (read look-ahe ad) and mu lti-seg mented cache control algo rithms that in many cases can enhance system performance . Cache refers to the drive buffer stora ge space when it is used in cache operations.
Constellation ES Series SAS Product Manual, Rev. F 13 5.5.1 Caching write dat a Write caching is a write op eration by the dr ive that m akes us e of a driv e buffer storag e area where th e data to be written to the med ium is stored while the drive performs the W rite command .
14 Constellation ES Series SAS Product Manual, Rev. F 6.0 Reliability specifications The following reliability specifications assume correct host and drive operational interfac e, including all inter- face timings, power supply volt ages, environment al requirement s and drive mounting co nstraint s.
Constellation ES Series SAS Product Manual, Rev. F 15 6.1.3 Seek errors A seek error is defined as a failure of the drive to posi tion the heads to the addr essed track. After detecting an initial seek error , the drive automatically performs an er ror recovery process.
16 Constellation ES Series SAS Product Manual, Rev. F Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure dat a integrity . 6.2.4 S.M.A.R.T . S.M.A.R.T . is an acronym for Self-Monitoring Analysis and Reporting T e chnolog y .
Constellation ES Series SAS Product Manual, Rev. F 17 S.M.A.R.T . measures error rates. All errors for each mo nitor ed attribute are r ecorded. A counter keep s track of the number of erro r s fo r the current interval. Th is counter is referred to as the Failure Counter .
18 Constellation ES Series SAS Product Manual, Rev. F 6.2.6 Driv e Sel f T est (DST ) Drive Self T est (DST) is a technology designe d to recogn ize drive fault conditions th at qualify the dr ive as a failed unit. DST validates the functi onality of the drive at a system level.
Constellation ES Series SAS Product Manual, Rev. F 19 6.2.6.2. 3 Short and exte nded tes ts DST has two testing options: 1. short 2. extended These testing options are describ ed in the following two subsections. Each test consists of three segment s: an electrical te st segme nt, a servo test segment, and a read/verify scan segment.
20 Constellation ES Series SAS Product Manual, Rev. F 6.2.7 Pro duct warra nty Beginning on the date of shipme nt to the customer an d continu ing for the per iod specified in your purchase contract, .
Constellation ES Series SAS Product Manual, Rev. F 21 7.0 Physical/electrical specifications This section provides information relating to the physical and electrical char acteristics of the drive.
22 Constellation ES Series SAS Product Manual, Rev. F 7.1.1 PowerChoice reporting methods PowerChoice TM provides these reporting me thods for trackin g purposes: Request Sense command report s • Current power conditio n • Method of en try Note. Processing the Request Sense command does not impact the drive ’s po wer save state.
Constellation ES Series SAS Product Manual, Rev. F 23 T able 2: 2000GB drive (St andard & SED model) DC power requirement s Notes 3.0Gb mode 6.0Gb mo de (Amp s) (Amp s) V oltage +5V +12V [4] +5V +12V [4] Regulation [5] ±5% ±5% [2] ±5% ±5% [2] Avg idle current DCX [1] [7] 0.
24 Constellation ES Series SAS Product Manual, Rev. F T able 3: 1000GB drive (St andard & SED model) DC power requirement s Notes 3.0Gb mode 6.0Gb mode (Amp s) (Amp s) V oltage +5V +12V [4] + 5V +12V [4] Regulation [5] ±5% ±5% [2] ±5% ±5% [2] Avg idle current DCX [1] [7] 0.
Constellation ES Series SAS Product Manual, Rev. F 25 [1] Measured with aver ag e re ad in g DC am m et er . [2] Instant aneous +12V current pe aks will exceed these values. [3] Power supply at nomina l voltage. N (number of drive s tested) = 6, 35 Degrees C ambient.
26 Constellation ES Series SAS Product Manual, Rev. F [5] See +12V curr ent profile in Figure 3. [6] This condition occurs after OOB and S peed Negotiation complete s but before the drive has recei ved the Notify S pinup primitive. [7] See paragr aph 7.
Constellation ES Series SAS Product Manual, Rev. F 27 7.3.3 Current profiles The +12V (top) and +5V (bottom) curre nt profiles fo r the Constellation ES drives are shown below . Figure 1. 2TB m odel current profiles Note: All times and currents are typical.
28 Constellation ES Series SAS Product Manual, Rev. F Figure 2. 1TB m odel current profiles Note: All times and currents are typical. See T able 2 for maximum current requireme nts.
Constellation ES Series SAS Product Manual, Rev. F 29 Figure 3. 500GB mode l cu rrent profil es Note: All times and currents are typical. See T able 2 for maximum current requirements .
30 Constellation ES Series SAS Product Manual, Rev. F 7.4 Power dissip ation 2TB models in 3Gb operation Please refer to T able 2 for power dissipatio n numbers. T o obtain operatin g power for typical ra ndom read operatio n s, refer t o the followin g I/O rat e curve (see Figure 4).
Constellation ES Series SAS Product Manual, Rev. F 31 2TB models in 6Gb operation Please refer to T able 2 for power dissipa tion numbers. T o obtain operatin g power for typical ra ndom read operatio ns, refer to the following I/O rate curve (see Figure 5.
32 Constellation ES Series SAS Product Manual, Rev. F 1TB models in 3Gb operation Please refer to T able 2 for power dissipatio n numbers. T o obtain operatin g power for typical ra ndom read operatio n s, refer t o the followin g I/O rat e curve (see Figure 6).
Constellation ES Series SAS Product Manual, Rev. F 33 1TB models in 6Gb operation Please refer to T able 2 for power dissipa tion numbers. T o obtain operatin g power for typical ra ndom read operatio ns, refer to the following I/O rate curve (see Figure 7.
34 Constellation ES Series SAS Product Manual, Rev. F 500GB models in 3Gb operati on Please refer to T able 2 for power dissipatio n numbers. T o obtain operatin g power for typical ra ndom read operatio n s, refer t o the followin g I/O rat e curve (see Figure 8).
Constellation ES Series SAS Product Manual, Rev. F 35 500GB models in 6Gb ope ration Please refer to T able 2 for power dissipa tion numbers. T o obtain operatin g power for typical ra ndom read operatio ns, refer to the following I/O rate curve (see Figure 9.
36 Constellation ES Series SAS Product Manual, Rev. F 7.5 Environment al limit s T emperature and humidity values experienced by the driv e must be such that condens ation does not occur on any drive part. Altitude and atmospheric p ressure specif ications are referenced to a stan dard day at 58.
Constellation ES Series SAS Product Manual, Rev. F 37 7.5.3 Effective altitude (sea level) a. Operating –200 to +10,000 feet ( –61 to +3,048 meters) b. Non-operatin g –200 to +40,000 feet (–61 to +12,2 10 meters) 7.5.4 Shock and vibration Shock and vibration limits specified in this document are mea sured directly on the drive chassis.
38 Constellation ES Series SAS Product Manual, Rev. F Drives packaged in single or multipacks with a gr oss weight of 20 poun ds (8.95 kg) or less by Seagate for general freight shipm ent shall withsta nd a drop test fr om 4 8 inches (1,070 mm) ag ainst a concrete floor or equivalent.
Constellation ES Series SAS Product Manual, Rev. F 39 c. Non-operating The limits of non-op erating vibration shall apply to all cond itions of handling and transpo rtation.
40 Constellation ES Series SAS Product Manual, Rev. F 7.6 Mechanical specifications Refer to Figure 12 for det ailed mountin g configurat ion dimension s. See Section 1 1.3, “Drive mounting.” Note. Th ese dimensions conform to the Small Form Factor S tandard documented in SFF-83 01 and SFF-8323, found at www .
Constellation ES Series SAS Product Manual, Rev. F 41 8.0 About FIPS The Federal Information Proce ssing S t andard (FIPS) Pub lication 140-2, FIPS PU B 140-2, is a U.S. gover n- ment computer securi ty st andard used to accre dit cryptogr aphic modules.
42 Constellation ES Series SAS Product Manual, Rev. F 9.0 About self-e ncrypting drives Self-encrypting d rives (SEDs) of fer encryption and se cu rity services for the protection of stored da ta, com- monly known as “protection of data at rest .
Constellation ES Series SAS Product Manual, Rev. F 43 9.2.2 Locking SP The Locking SP contro ls read/write a ccess to the med ia and the cryptographic e rase feature. Access to the Locking SP is available using the BandMasterX or Er aseMaster p asswords.
44 Constellation ES Series SAS Product Manual, Rev. F 9.6 Cryptographic erase A significant featur e of SEDs is the ability to perfo rm a cryptographic er ase. This involves the host telling the drive to change the dat a encryption ke y for a p articul ar ban d.
Constellation ES Series SAS Product Manual, Rev. F 45 10.0 Defect and er ror management Seagate continues to use innova tive technologies to manage defect s and errors. These technologies are designed to increase dat a integrity , perform drive self-maintenance, and validat e proper drive operation.
46 Constellation ES Series SAS Product Manual, Rev. F The drive firmware err or recovery algorithms consist o f 12 levels for read recoveries and five levels for write. Each level may consist of multiple st eps, where a step is defined as a re cove ry function involving a single re- read or re-write atte mpt.
Constellation ES Series SAS Product Manual, Rev. F 47 10.4 Backgro und Media Scan Background Media Scan ( BMS) is a self-initiated medi a scan. BMS is define d in the T10 doc ument SPC-4 available from the T10 co mmittee. BMS perform s sequentia l re ads across the entire p ack of the med ia while the drive is idle.
48 Constellation ES Series SAS Product Manual, Rev. F 10.7 Idle Read Af ter Write Idle Read After W r ite (IRA W) utilizes idle time to verify the integrity of rece ntly written data.
Constellation ES Series SAS Product Manual, Rev. F 49 1 1.0 Installation Constellation ES disc drive installation is a plu g-and -pla y pro cess. The re are no ju mpe rs, switches , or term ina- tors on the drive.
50 Constellation ES Series SAS Product Manual, Rev. F 1 1.2 Cooling Cabinet cooling must be desig ned by the customer so that the ambient tem perature immed iately surroundi ng the drive will not exceed temperat ure conditions specified in Section 7.5.
Constellation ES Series SAS Product Manual, Rev. F 51 1 1.3 Drive mounting Mount the drive usin g the bottom or side mounting hole s . If you mou nt the drive using th e bottom holes, ensure that you do not physica lly distort the drive by at tempting to mount it on a stif f, non-flat surface.
52 Constellation ES Series SAS Product Manual, Rev. F 12.0 Interface requirement s This section partially describes the interface requirement s as implemented on Constellation ES drives. Addi- tional information is provided in the SAS Interface Manual (p art numbe r 100293071).
Constellation ES Series SAS Product Manual, Rev. F 53 12.2 Dual port support Constellation ES SAS drives have two in dependent ports. These port s may be connected in the same or dif fer- ent SCSI domains. Each drive port has a uni que SAS address. The two ports have the capabilit y of independent port clocki ng (e.
54 Constellation ES Series SAS Product Manual, Rev. F 12.3 SCSI commands s upported T able 8 lists the SCSI commands support ed by Constella tion ES drives.
Constellation ES Series SAS Product Manual, Rev. F 55 Last n Deferred Errors or Asyn chronous Event s page (0 Bh) N Last n Error Events p age (07h) N Non-medium Error p age (06h) Y Pages Supported lis.
56 Constellation ES Series SAS Product Manual, Rev. F Read Cap acity (10) 25h Y Read Cap acity (1 6) 9Eh/10h Y Read Defect Data (10) 37h Y Read Defect Data (12) B7h Y Read Long 3Eh Y (non-SED drives o.
Constellation ES Series SAS Product Manual, Rev. F 57 [1] Constellation ES drives can format to 512, 52 0, 524 or 528 bytes per logical blo ck. [2] Wa r n i n g . Power loss during fla sh programming can r esult in firmware corruption. This usually makes the drive inoperable.
58 Constellation ES Series SAS Product Manual, Rev. F 12.3.1 Inquiry data T able 9 lists the In quiry command dat a that the dr ive should return to th e initiator per th e format given in the SAS Interfac e Manual .
Constellation ES Series SAS Product Manual, Rev. F 59 Saved values are store d on the drive’ s media using a Mode Sele ct command. Only pa rameter values that are allowed to be changed can b e changed by this method.
60 Constellation ES Series SAS Product Manual, Rev. F T able 10: Mode Sense dat a change able and default values for 2TB drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: e8 e0 88 b0 .
Constellation ES Series SAS Product Manual, Rev. F 61 T able 1 1: Mode Sense dat a changeable and default va lu es for 1TB drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: 74 70 6d b.
62 Constellation ES Series SAS Product Manual, Rev. F T able 12: Mode Sense dat a change able and default values for 500GB drive s MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: 3a 38 60 .
Constellation ES Series SAS Product Manual, Rev. F 63 12.4 Miscellaneous o perating features and conditions T able 13 lists various features and conditions. A “Y” in t he support colu mn indicates t he feature or condition is supported. An “N” in the support column indicates the feat ure or condition is not supported.
64 Constellation ES Series SAS Product Manual, Rev. F 12.4.1 SAS physical interface Figure 16 shows the location of the SAS device c onnector J1. Figures 17 and 18 provide the dimensions of the SAS connector . Details of the physical, electrical, an d logical char acteristics are provided wi thin this section.
Constellation ES Series SAS Product Manual, Rev. F 65 Figure 17. SAS d evice plug dimensio ns C OF DATUM B L 5.08 1.27 (6X) 1.27 (14X) 15.875 0.35MIN 15.875 33.43 0.05 B 4.90 0.08 0.84 0.05 (22X) 0.15 B P15 P1 S7 S1 SEE Detail1 0.30 0.05 (4X) 4.00 0.08 0.
66 Constellation ES Series SAS Product Manual, Rev. F Figure 18. SAS dev ice plug d imensions (detail) 6.10 Detail A 0.30 0.05 x 45 (5X) 0.40 0.05 X 45 (3X) CORING ALLOWED IN THIS AREA. 2.25 0.05 4.85 0.05 0.10 B E S14 S8 4.40 0.15 SEE Detail 2 3.90 0.
Constellation ES Series SAS Product Manual, Rev. F 67 12.4.2 Physical characteristic s This section defines phys ical interfac e connector . 12.4.3 Connector requirement s Contact your preferred connector manufacturer for ma ti ng p art informa tion.
68 Constellation ES Series SAS Product Manual, Rev. F 12.4.6 SAS transmitte rs and re ce iv ers A typical SAS differential copper transm itter and receiver p air is shown in Figure 19. The rece iver is AC cou- pling to eliminate ground shif t noise. Figure 19.
Constellation ES Series SAS Product Manual, Rev. F 69 The Ready LED Out signal is designed to pu ll down the ca thode of an LED. T he anode is att ached to the proper +3.3 volt supply throu gh an appropriate cu rrent limiting resistor . The LED a nd the current limiting resis - tor are ext ernal to th e drive.
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Constellation ES Series SAS Product Manual, Rev. F 71 Index Numerics 12 volt pins 68 5 volt pins 68 6 Gbps 69 A abort task set function 52 AC coupling 68 AC power requirements 22 ACA active status 63 .
72 Constellation ES Series SAS Product Manual, Rev. F DFE 69 dimensions 40 disc rota tion speed 10 drive 39 drive characteristics 10 Drive Locking 43 drive mounting 40 , 51 drive select 67 dual port s.
Constellation ES Series SAS Product Manual, Rev. F 73 L latency average rotational 10 , 11 Locking SP 42 , 43 LockOnReset 43 logical block address 12 logical block reallocation scheme 7 logical block .
74 Constellation ES Series SAS Product Manual, Rev. F R radio interf erence reg ulation s 3 Random num be r ge ne r at or 4 3 RCD bit 12 read erro r rates 1 4 , 45 read/write data heads 10 receivers 6.
Constellation ES Series SAS Product Manual, Rev. F 75 Unrecoverable Errors 14 unrecovered media data 14 V vibration 37 , 38 , 39 W warranty 20 Z zero latency read 63.
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Seagate T echnology LLC 920 Disc Drive, Scotts V alley, California 95066 -4544, USA Publication Number: 1006 02414, Rev . F.
An important point after buying a device Seagate ST2000NM0033 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of Seagate ST2000NM0033, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Seagate ST2000NM0033.
However, one of the most important roles played by the user manual is to help in solving problems with Seagate ST2000NM0033. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Seagate ST2000NM0033 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
