Instruction/ maintenance manual of the product ST12400W/WD/WC Seagate
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Hawk 2 (Wide bus) Family Install Guide, Rev. C (Wide Bus) ST12400W/WD/WC ST11900W/WD/WC HA WK 2 Famil y: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hawk 2 (Wide bus) Family Install Guide, Rev. C Contents Introduction ........................................................... 1 Electromagnetic interference ................................ 1 Before you begin .......................................
Hawk 2 (Wide bus) Family Install Guide, Rev. C Introduction Before attempting any installation, please read through all applicable sections of this document, including all warnings and cautions.
Hawk 2 (Wide bus) Family Install Guide, Rev. C 2 The physical design characteristics of the drive(s) described herein, serve to minimize EMI radiation when installed in an enclosure that provides reason- able shielding.
Hawk 2 (Wide bus) Family Install Guide, Rev. C Before you begin Verify that the system is switched off and discon- nected from main power before any installation is attempted. Protect yourself, the drive, and your valuable pro- grams and data by reading the following cautions and warnings.
Hawk 2 (Wide bus) Family Install Guide, Rev. C 4 • Inspect drive for possible shipping damage. All claims of this type should be filed promptly with the trans- porter involved. Save original packing materials to be used when reshipping. • Verify all parts listed on shipping bill are received with the equipment.
Hawk 2 (Wide bus) Family Install Guide, Rev. C To insure optimum reliable equipment op- eration, it is required that technical support personnel discharge themselves by wearing a grounding strap around the wrist and be connected to a grounding terminal while working in the vicinity of, and while handling EOS/ESD susceptible assemblies/parts.
Hawk 2 (Wide bus) Family Install Guide, Rev. C 6 Safety instructions 1. The disc drive(s) are to be installed in a customer supplied enclosure where the surrounding air does not exceed 50 o C. 2. Four (4) 6-32 UNC-2A screws are required for installation.
Hawk 2 (Wide bus) Family Install Guide, Rev. C 7 Sicherheitsanleitung 1. Däs Gerät ist ein Einbaugerät, vorgesehen für eine maximale Umgebungstemperatur von 50 o C. 2. Zur Befestigung der Drive werden 4 Schrauben benötigt (6-32 UNC-2A). Die maximale Länge der Schrauben in der unteren Seite des Chassis darf nicht mehr als 0.
Hawk 2 (Wide bus) Family Install Guide, Rev. C 8 Installation Overview Installation of the drive can be divided into distinct phases as outlined below. Some of these may not be applicable to your particular installation requirements. Refer to the individual drive installation sections for specific information on your drive model.
Hawk 2 (Wide bus) Family Install Guide, Rev. C • Low-level formatting: After the drive has been properly configured for the system, it does not need to be low-level formatted, as this has been done by the factory and does not require this step during installation.
Hawk 2 (Wide bus) Family Install Guide, Rev. C 10 Product repair information Service requirements The special facilities required for the manufacture of these drives generally prohibit repair in the field. If problems occur during installation, please contact your supplier for assistance.
Hawk 2 (Wide bus) Family Install Guide, Rev. C Shipping: When transporting or shipping a drive, a Seagate approved container must be used. Keep your original box. They are easily identified by the Seagate Approved Package label. Shipping a drive in a non- approved container voids the drive warranty.
Hawk 2 (Wide bus) Family Install Guide, Rev. C If the drive is no longer under warranty contact pur- chase source for repair information or refer to numbers listed in the following paragraph . Technical support services Please contact your dealer for technical support and installation troubleshooting.
Hawk 2 (Wide bus) Family Install Guide, Rev. C SeaTDD: 408/438-5382 TDD is a Telecommunication Device for the Deaf where two people can communicate using a keyboard that is connected to the phone line. A TDD device is required to access this service. This service is available from 8:00 AM to 5:00 PM PST, Monday through Friday.
Hawk 2 (Wide bus) Family Install Guide, Rev. C 14 With this service you can access: • Specifications and jumper configurations for all Seagate products. • Reprints of Seagate documentation. • A directory of information and helpful utilities that you can download to your own computer.
Hawk 2 (Wide bus) Family Install Guide, Rev. C 15 Drive specifications Product Hawk 2 family (wide) Information ST12400W/WC ST12400WD Interface [7] SCSI-2 Fast SCSI-2 Fast Cache Type Multi-segmented, 256 Kb* Capacity MB Unformatted 2537 2537 Formatted [1] 2148 2148 Cylinders 2621 2621 Heads 19 19 Sectors/track (Avg.
Hawk 2 (Wide bus) Family Install Guide, Rev. C Product Hawk 2 family (wide) Information ST11900W/WC ST11900WD Interface [7] SCSI-2 Fast SCSI-2 Fast Cache Type Multi-segmented, 256 Kb* Capacity MB Unformatted 2003 2003 Formatted [1] 1700 1700 Cylinders 2621 2621 Heads 15 15 Sectors/track (Avg.
Hawk 2 (Wide bus) Family Install Guide, Rev. C 17 Notes. [1] Standard units are factory formatted with 512 data bytes per sector. ST12400 OEM standard models have twelve spare sectors per cylinder and 2 cylinders at inner tracks reserved for spares. The model ST11900 has six spares per cylinder and 2 spare cylinder per unit.
Hawk 2 (Wide bus) Family Install Guide, Rev. C 18 Initial setup information For the initial setup connect the cables, set the SCSI bus address and enable or disable (as required by system configuration), the SCSI I/O line terminator resistors (model "W" drives only).
Hawk 2 (Wide bus) Family Install Guide, Rev. C DC Power Connector Pin 1P 2P 3P 4P Power +12V +12V ret + 5V ret + 5V J1 1P 2P 3P 4P 68 Pin SCSI I/O Connector J1-Auxiliary Figure 1.
Hawk 2 (Wide bus) Family Install Guide, Rev. C If the drive LED shows no on/off activity when the host is trying to communicate with it, an incorrect bus address selection at the drive (or remote ID select location) should be suspected.
Hawk 2 (Wide bus) Family Install Guide, Rev. C Model numbers that end in "WD" have differential I/O circuits and these drives and "WC" mode drives have no provisions for terminators on the drive PCB. The system manufacturer must provide some external means of I/O line termination.
Hawk 2 (Wide bus) Family Install Guide, Rev. C J1-Auxiliary Pin 1A 68 Pin SCSI I/O Connector J1-DC Power Pin 1P J6 J2 J1 Pin 1 J6 J2 Pin 1 80 Pin SCSI I/O and DC Power Connector 22 Figure 2a. Hawk 2 family ST12400W/WD model I/O con- nection 68 pin SCSI I/O and DC power con- nector).
Hawk 2 (Wide bus) Family Install Guide, Rev. C Drive configuration Each disc drive has option select header connectors on the back, side and front where jumper plugs are in- stalled to select the way that the drive is to be config- ured and to select its ID (0 - 15) on the I/O bus.
Hawk 2 (Wide bus) Family Install Guide, Rev. C 24 ST12400WC family 80 pin SCSI I/O drives On Hawk 2 family, ST12400WC model drives there is no J1-auxiliary.
Hawk 2 (Wide bus) Family Install Guide, Rev. C Figure 3a. Drive configurator Hawk 2 family ST12400W/WD model (Wide bus) family 25 SCSI ID = 8 SCSI ID = 9 SCSI ID = 10 SCSI ID = 11 SCSI ID = 12 SCSI ID.
Hawk 2 (Wide bus) Family Install Guide, Rev. C Figure 3b. Drive configurator Hawk 2 family ST12400W/WD model (Wide bus) family J1-DC Power J1 68 Pin SCSI I/O Connector Drive HDA SCSI ID = 8 SCSI.
Hawk 2 (Wide bus) Family Install Guide, Rev. C Figure 3c. Drive configurator Hawk 2 family ST12400WC model (Wide bus) family SCSI ID = 8 SCSI ID = 9 SCSI ID = 10 SCSI ID = 11 SCSI ID = 12 SCSI ID = 13.
Hawk 2 (Wide bus) Family Install Guide, Rev. C Notes for Figure 3a, 3b and 3c: [1] Notes explaining the functions of the various jumpers on jumper header connectors J2, J1-auxiliary and J6 are given below in left to right order of jumper position. The term " default " means as standard OEM units are configured when shipped from factory.
Hawk 2 (Wide bus) Family Install Guide, Rev. C [4] The drive time-shares the ID and LED/SSP functions of J6 and J1-auxiliary. That is, a cable may be attached to one of these headers to pick up the synchronized spindle reference signal (SSP) and three signals that light external LED indicators.
Hawk 2 (Wide bus) Family Install Guide, Rev. C continued from previous page Off On Drive spindle does not start until Start Unit com- mand received from host.
Hawk 2 (Wide bus) Family Install Guide, Rev. C continued from previous page TP TP (Not applicable to "WC" model drives) Off Off No terminator power is connected to drive terminators or SCSI bus I/O pin 26. On Off Drive supplies its own terminator power only.
Hawk 2 (Wide bus) Family Install Guide, Rev. C J6 and J1-Auxiliary Jumper Installation Jumper Function Description A 3 , A 2 , A 1 ,A 0 * Drive ID on SCSI Bus. The drive ID is binary coded positionwise i.e., jumper in position A 3 is drive ID 8, in position A 2 is drive ID 4, in position A 1 is ID 2, position A 0 is ID 1 and no jumpers is ID 0.
Hawk 2 (Wide bus) Family Install Guide, Rev. C Drive installation This section describes the physical mounting of the drive in the host cabinet and the logical installation as a system member, which is called drive setup. Disc drive mounting Do not touch the connector pins or any PCB compo- nents without observing static-discharge precautions.
Hawk 2 (Wide bus) Family Install Guide, Rev. C A F D E C [1] [3] B G J H K [2] Notes: [1] [2] [3] [4] Inches Millimeters 5.74 4.00 1.620 2.362 .620 4.000 .
Hawk 2 (Wide bus) Family Install Guide, Rev. C Figure 5. Hawk 2 family ST12400WC model drive mounting configuration dimension (80 pin I/O connector) A F D E C [1] [3] B G J H K [2] Notes: [1] [2] [3] [4] [5] Inches Millimeters 5.
Hawk 2 (Wide bus) Family Install Guide, Rev. C 36 Do not power up the host system until the drive is mounted and the system cover is replaced. • Connect DC power connector to the drive. (does not apply to "WC" models) • Replace the Host System cover.
Hawk 2 (Wide bus) Family Install Guide, Rev. C SCSI interface drives The SCSI interface handles both drive geometry and defect management internally. The "no drive installed" option is selected for systems with SCSI drives. All SCSI interface drives are low-level formatted at the factory.
Hawk 2 (Wide bus) Family Install Guide, Rev. C Publication Number: 77767465, Rev. C Printed in USA Seagate Technology, Inc. 920 Disc Drive Scotts Valley, CA.
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If you already are a holder of Seagate ST12400W/WD/WC, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Seagate ST12400W/WD/WC.
However, one of the most important roles played by the user manual is to help in solving problems with Seagate ST12400W/WD/WC. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Seagate ST12400W/WD/WC along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center