Instruction/ maintenance manual of the product MEDALIST 17240 ST313030A Seagate
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Medalist 17 240 (ST317240A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Medalist 13 030 (ST313030A) . . . . . . . . . . . . . . . . . . . . . . .
-2 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B © 1999 Seagate T echnol og y , Inc. All ri ghts rese r v ed. Publica tio n Num ber : 21200 130 -00 1, Rev . B, June 19 99 Seagate , Seaga te T echnolog y , the Seagate lo go , Med alist and the Meda list logo are re gistere d trade marks of Seagate T echnol - og y , Inc.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B -1 Contents The easie st wa y to install your drive .............. ........... ........... 1 What y ou need ................ ............ ................ ............ ................ 2 Before y ou begin .
0 Medali st 1 724 0, 1303 0, 10 23 1, 8420 a nd 4 310 , R e v. B iv.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 1 The easie st way to ins tall y our drive DiscWizard is S eag ate’s e xclus ive Win- dow s progr am, pro vided on a disk ette, that mak es it ea sy to insta ll y our Medal ist dri ve.
2 Medali st 1 724 0, 1303 0, 10 23 1, 8420 a nd 4 310 , R e v. B What y ou need • Stra ight-edge and Philli ps scre wdr ivers • F our 6-32 UNC dr ive mounting screws • An A T A interf ace c abl .
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 3 Handling precautions Disc drives are e xtremely fr agil e. Do not dr op or jar you r dr i ve. K eep the dr ive in it s ant ist atic ba g unt il you ar e ready to install it. Prote ct your d r ive from st at ic di scha rge by mak ing sure y ou are well ground ed be fore touchin g the drive .
4 Medali st 1 724 0, 1303 0, 10 23 1, 8420 a nd 4 310 , R e v. B Master/s lave jumpers If yo ur new Seagate drive wil l b e th e onl y dr ive in your co mput er , yo u do not ha ve to chan ge a ny ju mp er s etti ngs . In this case , s ki p ahead to “ Att achi ng C a bles an d Mou nti ng t he Dr i ve,” on pa g e 6.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 5 Figure 1. M aster and sl ave jum per settings pin 1 ATA interface connector 135 24 6 7 8 Slave Master or single drive 4-pin power connector.
6 Medali st 1 724 0, 1303 0, 10 23 1, 8420 a nd 4 310 , R e v. B Attaching cabl es and mounting the dri ve 1. If y ou a re attac hing a ne w A T A inter f ace c ab le to a sing le driv e , attach o ne end of the cab le to the int erfa ce conn ector on y our host ad apter or mothe rboa rd.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 7 Figure 3. M ounting scre w s 3. Y ou can mo unt the d rive in an y orientation. Usually it is mounted with the c ircuit boa rd dow n.
8 Medali st 1 724 0, 1303 0, 10 23 1, 8420 a nd 4 310 , R e v. B Figure 4. Ca ble c onnectors Note. If you are mou nting the drive in a 5.25-inch drive ba y , yo u need a m ountin g adapter or f rame kit.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 9 Configuring y our computer Bef ore yo u f ormat or partition y our ne w driv e, y ou must conf igure your com put er’ s BI OS so t hat the comp ute r can reco gni ze your new dr i ve. 1. T ur n you r compute r on.
10 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Note. Set the wr it e p rec omp or landi ng zo ne param eters to z ero . * The CHS add ressing suppor ts capaciti es up to 8.4 Gbytes. T o se e the full capacity of th ese dri ves, use the LBA addressing mode or Disk Manager, which is found on the DiscWizard di skette.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 11 Recommendation W e recomme nd yo u use Disk Mana ger to diagno se y our BIOS and to det ermine whet her additio nal BIOS su pport is needed. Disk Man ager indic ates when the in stallatio n is complete .
12 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B The 32 -bi t di sk acc ess feat ure in Wind ows 3. 1 does no t wor k with driv es t hat ha v e capac ities g reater tha n 528 Mb ytes . If yo u want to use 32-b it d isk acce ss wi th Win dows 3.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 13 BIOS upgrade s If y ou need to upgr ade y our BIOS , co ntact the ap propriate BIOS manufacture r li sted below: American Mega trends (AMI): 1-80 0-8 28 -9 264 http://www .meg atrends .com A w ard Softw are In ternational, Inc .
14 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B P a r titioning and formatting y ou r drive One dri ve: F or a q uick install ation, us e the D isk Manag er soft ware to parti- tion and f ormat yo ur Seaga te driv e. Di sk Mana ger als o ensure s that y our compu ter can acces s the full cap acity of y our hard drive .
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 15 Installation using Disk Manager 1. Boot y our computer fro m y our DiscWi zard d iskette . Booting from a dis kette en sure s tha t the Disk Mana ger ins talla ti on does n ot confli ct with other soft ware .
16 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Note. If you r compute r cannot accomm odate hard drives with capaci ties g reater th an 528 Mby tes or 8.4 Gb ytes, Dis k Manage r ins ta lls a Dynamic D riv e Ov erla y (D DO ) on yo ur hard dr ive.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 17 Standar d DOS insta llation Caution. P artitioning or f ormatting a driv e erases all data on it .
18 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Drive formatti ng Caution. Mak e sur e to use the correc t drive letters so that y ou do no t f o rmat a drive t hat alre ady cont ains data . At the A: pr ompt, type fo r m at x : /s, where x is the lett er of yo ur first ne w par tition.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 19 Additional installation options Figure 5. Non-A T A-c ompatib le and ca ble sele ct jumpe rs Non-A T A-compatible slave jumper If y our co mpute r does not recogn ize y our ne w driv e as a mas ter in a tw o-drive sys tem, the sla ve driv e ma y not be A T A-compati- ble.
20 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Cable select jumper Some co mputers diff erent iate be tween m aster and sla v e driv es using sp ecial ly des igned interf ac e cab les that ha v e th e line to pi n 28 (the Cab le Select pin) remov ed or cut at one conn ector .
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 21 Adv a nced Disk Manager options The Disk Mange r online manual Disk Ma nag er co ntain s an extens ive onl ine m anual . This manual includ es detaile d inst allation i nstruction s, troub leshoo ting an d a list of ma ste r/s la ve jumper s etti ngs f or many popul ar ha rd driv es .
22 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Supported operating systems The Di sk Mana ger dynam ic driv e o v erla y prov ides su pport for drive s tha t ha v e capa cities g reater than 528 Mb ytes unde r MS- DOS, Wi ndows 3. x, Wind ows 95 , Wi ndows N T 3.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 23 Follow these ins tructions to rem ov e a DDO fr om a drive. 1. Boot the c omputer t o drive C . 2. Insert your Dis cWizard disk ette into drive A. 3. Ty p e A:DM to start Disk Manager . 4. Select th e Sele ct In sta lla tio n Opt i ons Menu .
24 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B T roubleshooting If y ou ha v e inst alled y our driv e and it does not functio n prope rly , perfor m th e followin g b asic checks: W arning. Alwa ys tur n off the computer bef ore changing jumpers or unplug ging cab l es and c ards.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 25 • V erify the drive -type settin gs in the system s etup pr o- gram. The drive-ty pe setti ngs in th e system BI OS mus t not e xcee d the ph ysical speci fications of yo ur driv e. Also , the set- tings m ust not e x ceed th e limita tions set b y the operatin g sy s- tem and BIOS .
26 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Figure 6. Alternate capacity ju mper 2. Mov e the jumper on the alte r nate-capa city j umper , as sho wn in Figu re 6. This causes the driv e to ap pear to you r BIOS as hav ing a 2.1-Gb yte capacity (4,092 cylinde rs, 16 heads , 63 sectors per trac k).
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 27 3. Remount y our driv e in the co mpute r and replace the compu ter cover . 4. Insert a bootabl e system di ske tte into driv e A and turn on the comput er . It shoul d boot from driv e A and au tomati cally detec t the ne w drive as a 2.
28 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B • Reboo t the compute r and list en to mak e sure th e drive mo tor starts up. If the driv e is ve ry quiet, it may be diff icult to hear its discs reach oper ating speed. If t he driv e mo tor does no t start up , re check al l dr ive cables.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 29 • If Di sk Man ager has ins talled t he DD O on your hard drive and yo u ha v e booted d irectly fro m a disk ette , the inf or mation in th e boot rec ord f or the driv e m a y no t ha v e b een lo aded.
30 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B • Some BIO S ha ve a T rac k 0 protec tion f eature that protects T rac k 0 fro m viruse s. Thi s ma y cause FD ISK to hang th e sys- tem. Y ou must disab le thi s f eature in the sy stem set up pro- gr am bef ore y ou can u se FDISK.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 31 Caution. If you c hange the drive-ty pe v alues i n the system setup pr ogram , you mus t partition and f ormat the driv e ag ain.
32 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Seagate T echnolog y support services Online ser vices Internet F or onlin e inf ormation abou t Seagate product s, vis it www .seagate .com o r e-mail y o ur disc or tap e questio ns to: Presales support: DiscPreSales @Seagate .
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 33 SeaF AX ® is Seagat e’ s automated F AX deliv er y system . Using a touch-to ne phone , yo u can obtain tec hnica l support info rmation by retu rn F AX 24 hours dai ly . This s ervice is a vailab le w orldwide .
34 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Customer Ser vice ( CSO) W arranty repair Seagate o ff ers w orldwide cu stomer support fo r Seagate dri ves . Seagate direct O EM, D istributi on and System Integr ator c ustom- ers shou ld conta ct their Seagate s ervice center representa tiv e f or w arrant y inf or mation.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 35 USA/Canada/Latin Amer ica suppor t serv ices Presales s upport Disc: 1-877-271-3285 or +1-405-936-1210 F AX: +1-405-936-1683 T ape: 1-800-62.
36 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Eur opean suppor t services F or Europe an customer s upport, dial the toll-free number f or yo ur spe cific c ountry for presa les supp or t, techn ical su pport, SeaF AX and warra nty repair .
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 37 Africa/Middle East suppor t servic es F or pres ales , technic al suppo r t, warr anty re pair and F AX ser- vices in Africa and t he Mi ddl e Eas t, dia l o ur Eur opean cal l c en ter at +31 -20 -316 -7 222 fr om 8: 30 A.
38 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Asia/Pacific support ser vices T echnic al support A ustral ia +61-2-9725-3366 F AX: +61-2-9725-4052 Hong K ong +852-2368 9918 F AX: +.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 39 Storing and shipping y our drive K eep y our origin al bo x and pac king materials f or storing or s hip- ping y our d rive . The bo x has a Seagate App ro v ed P acka ge label. Shipping a driv e in an unap prov ed container v oids the w arran ty .
40 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B W arra nty See y our authoriz ed Seagat e distribu tor or dealer . Preinsta lled or b undled s oftware is prov ided “as is .” There are no warr anties of merc hantabil ity or f itness f or a par ticular purpose.
Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 41 nung muss SEL V entsp rechen. 5. All e Arbeiten auf de m F est- platte d ürf en n ur v on A usgebildetem Servicepersonal durchge führt werden. Bitte entfe rnen Sie nicht die Au fschriftens- childe r des L aufwe rkes .
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44 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Seagate T echnolog y , Inc. 920 Di sc Drive, Scott s V alle y , CA 95066-4544 , USA Publication Num ber: 21200 130-0 01, R ev .
An important point after buying a device Seagate MEDALIST 17240 ST313030A (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Seagate MEDALIST 17240 ST313030A yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Seagate MEDALIST 17240 ST313030A - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Seagate MEDALIST 17240 ST313030A you will learn all the available features of the product, as well as information on its operation. The information that you get Seagate MEDALIST 17240 ST313030A will certainly help you make a decision on the purchase.
If you already are a holder of Seagate MEDALIST 17240 ST313030A, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Seagate MEDALIST 17240 ST313030A.
However, one of the most important roles played by the user manual is to help in solving problems with Seagate MEDALIST 17240 ST313030A. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Seagate MEDALIST 17240 ST313030A along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center