Instruction/ maintenance manual of the product CONSTELLATION SAS ST9500430SS Seagate
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Product Manual Constellation ® SAS 100538693 Rev . E September 20 10 St andard Model ST9500430SS Self-Encrypting Drive Model ST9500431SS SED FIPS 140-2 Model ST9500432SS.
Revision history © 2010, Seagate T echnology LLC All rights reserved. Publication number: 100538693, Rev . E September 2010 Seagate, Seagate T ech nology and the W ave logo ar e regi stered trademarks of Seagate T echnology LLC in the United S tates and/or o ther countries.
Constellation SAS Prod uct Manual, Rev. E i Content s 1.0 Seagate Technology support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2.0 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii Constellation SAS Pr oduct M anual, Rev. E 7.5 Environmental limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 7.5.1 Temperature . . . . . . . . . . . . . . . . . . . . . . . . . .
Constellation SAS Produc t Manual, Rev. E iii 12.4.7 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 12.5 Signal characteristics . . . . . . . . . . . . . . . . . . . . . . . .
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Constellation SAS Prod uct Manual, Rev. E 1 List of Figures Figure 1. 500GB model current profiles 25 Figure 2. 500GB (3 Gbit) DC current and power vs. input/output operation s per second . . . . . . . . . . . . . . . . . . . . . . . 26 Figure 3. 500GB (6 Gbit) DC current and power vs.
2 Constellation SAS Prod uct Manual, Rev. E.
Constellation SAS Prod uct Manual, Rev. E 1 1.0 Seagate T echnology support services SEAGA TE ONLINE SUPPORT and SERVICES For information regarding pr oducts and services, visit http://www .
2 Constellation SAS Prod uct Manual, Rev. E 2.0 Scope This manual describes Seagate T echnology ® LLC, Constellation ® SAS (Serial Att a ched SCSI) disc drives. Constellation drives support the SAS Prot ocol specifications to the extent described in th is manual.
Constellation SAS Prod uct Manual, Rev. E 3 3.0 Applicable st andards an d reference docume ntat ion The drives documented in this manual have been developed a s system per ipher als to th e hi ghest st andards of design and construction.
4 Constellation SAS Prod uct Manual, Rev. E 3.1.2 Electromagnetic complian ce Seagate uses an in dependent laboratory to confirm comp liance with the directives/standa rds for CE Marking and C-T ick Marking. The drive was tested in a represen t ative system for typical applications.
Constellation SAS Prod uct Manual, Rev. E 5 3.1.3 European Union Restr iction of Hazardous Subst ances (RoHS) The European Un ion Restriction of Hazardous Substances (RoHS) Directive, restricts the pr.
6 Constellation SAS Prod uct Manual, Rev. E 4.0 General description Constellation drives pro vide high performance, high ca p acity data storage for a variety of systems including engineering workst ations, network servers, mainfram es, and supercomputers.
Constellation SAS Prod uct Manual, Rev. E 7 4.1 St andard features Constellation drives have t he following st andard features: • Perpendicu lar recording techno logy • 1.
8 Constellation SAS Prod uct Manual, Rev. E 4.3 Performance • Programmabl e multi-segmentable cache buf fer • 600 Mbytes/sec maximum in stantaneo us data transfers.
Constellation SAS Prod uct Manual, Rev. E 9 4.7 Factory-inst alled options Y ou may order the following items whic h are incorporated at th e manufacturing facility during production or packaged befo re shipping.
10 Constellation SAS Pr oduc t Manual, Rev. E 5.0 Performance characteristics This section provides deta iled information conce rning perf ormance- related characterist ics and features of Con- stellation drives.
Constellation SAS Produc t Manual, Rev. E 11 5.2.2 Format command exec ution time for 512-byte se ctors (minutes) ST9500430SS, ST9500431SS & ST95 00432SS Maximum (with verify) 216 Maximum (without verify) 108 Note. Th ere is approximately a 1.5 increase in time to format a SED drive versus a non-SED drive of the same capacity .
12 Constellation SAS Pr oduc t Manual, Rev. E 5.4 Prefetch/multi-segmented cache control The drive provides a prefetch (read look-ahead) and mu lti-segmented cache control algorithms that in many cases can enhance system performance . Cache refers to the drive buf fer storage space when it is used in cache operations.
Constellation SAS Produc t Manual, Rev. E 13 5.5.1 Caching write dat a Write caching is a write op eration by the dr ive that m akes us e of a driv e buffer storag e area where th e data to be written to the med ium is stored while the drive performs the Write comm and .
14 Constellation SAS Pr oduc t Manual, Rev. E 6.0 Reliability specifications The following reliability specifications assume correct host and drive operational interfac e, including all inter- face timings, power supply volt ages, environmental requirement s and drive mounting constraint s.
Constellation SAS Produc t Manual, Rev. E 15 6.1.3 Seek errors A seek error is defined as a failure of the drive to posi tion the heads to the addressed track. Af ter detecting an initial seek error , the drive automatically perfor ms an er ror recovery process.
16 Constellation SAS Pr oduc t Manual, Rev. E Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure dat a integrity . 6.2.4 S.M.A.R.T . S.M.A.R.T . is an acronym for Self-Monitoring Analysis and Reporting T e chno logy .
Constellation SAS Produc t Manual, Rev. E 17 S.M.A.R.T . measures error rates. All errors for e ach mo nitored attribute are recorded. A counter keeps track of the number of erro r s fo r the current interval. Th is counter is referred to as the Failure Counter .
18 Constellation SAS Pr oduc t Manual, Rev. E 6.2.6 Driv e Sel f T est (DST ) Drive Self T est (DST) is a technology desi gned to recogn ize drive fault cond itions th at qualify the drive as a failed unit. DST validates the functi onality of the drive at a system level.
Constellation SAS Produc t Manual, Rev. E 19 6.2.6.2. 3 Short a nd exten ded tests DST has two testing options: 1. short 2. extended These testing options are describ ed in the following two subsections. Each test consists of three segment s: an electrical te st segment, a servo test segment, and a read/verify scan segment.
20 Constellation SAS Pr oduc t Manual, Rev. E 6.2.7 Pro duct warra nty Beginning on the date of shipme nt to the customer an d continuing for the p eriod specified in your purchase contract, Seagate w.
Constellation SAS Produc t Manual, Rev. E 21 7.0 Physical/electrical specifications This section provides information relating to the physical and electrical char acteristics of the drive.
22 Constellation SAS Pr oduc t Manual, Rev. E 7.1.1 PowerChoice reporting methods PowerChoice TM provides these reporting me thods for trackin g purposes: Request Sense command report s • Current power conditio n • Method of en try Note. Processing the Request Sense command does not impact the drive ’s power save state.
Constellation SAS Produc t Manual, Rev. E 23 [1] Measured with aver ag e re ad in g DC am m et er . [2] Instant aneous +12V current pe ak s will exceed these values. [3] Power supply at nomina l voltage . N (number of dr ives tested) = 6, 35 Degrees C ambient.
24 Constellation SAS Pr oduc t Manual, Rev. E [5] See +12V curr ent profile in Figure 1. [6] This condition occurs after OOB and S peed Negotiation comple tes but before the drive has received the Notify S pinup primitive. [7] See paragr aph 7.3.1, "Cond ucted noise immunity .
Constellation SAS Produc t Manual, Rev. E 25 7.3.3 Current profiles The +12V (top) and +5V (bottom) curre nt profiles for the Constellation drive s ar e shown b elow . Figure 1. 500GB mode l cu rrent profiles Note: All times and currents are typical. See T able 2 for maximum current requirements.
26 Constellation SAS Pr oduc t Manual, Rev. E 7.4 Power dissip ation ST9500430SS, ST950043 1SS and ST9500432SS in 3 Gbit operation Please refer to T able 2 for power dissipa tion numbers. T o obtain ope rating power for typical random read o peratio ns, refer to th e following I/O rate cu rve (see Figure 2).
Constellation SAS Produc t Manual, Rev. E 27 ST9500430SS, ST950043 1SS and ST9500432SS in 6 Gbit operation Please refer to T able 2 for power dissip ation numbers. T o obtain ope rating power for typical random read o peratio ns, refer to the following I/O rate curve (see Figure 3.
28 Constellation SAS Pr oduc t Manual, Rev. E 7.5 Environment al limit s T emperature and hum idity values experienced by the d riv e must be such that condens ation does not occur on any drive part. Altitude and atmospheric pressure specif ica tions are referenced to a standard day at 58.
Constellation SAS Produc t Manual, Rev. E 29 7.5.2 Relative humidity The values below assume that no condensation on the dr ive occurs. a. Operating 5% to 95% non-condensing re lative humidity with a maximum gradient of 20% per hour . b. Non-operatin g 5% to 95% non-condensing relative humidity .
30 Constellation SAS Pr oduc t Manual, Rev. E The drive subj ected to nonrepetitive shock not exceedin g 200 Gs at a maximum duration of 0.5 msec (half sinewave) does not exhibit de vice damage or performanc e degradation. Shock may be applied in th e X, Y , or Z axis.
Constellation SAS Produc t Manual, Rev. E 31 d. Packaged Disc drives shipped as loose load (not p alletized) general freight will be packaged to withs tand drop s from heights as define d in the table below . For additional deta ils refer to Seagate specifications 3019 0-001 (under 100 lbs/45 kg) or 30191-001 (over 10 0 lbs/45 Kg) .
32 Constellation SAS Pr oduc t Manual, Rev. E 7.5.4.2 Vibration a. Operating—normal The drive as ins talled for normal ope ration, shall comply with the complete sp ecified performance while subjected to continuous vi bration not exceeding 5 - 22 Hz 0.
Constellation SAS Produc t Manual, Rev. E 33 7.5.7 Aco ustics Sound powe r during idle m ode shall be 2.3 bels typ ical when measu red to ISO 7779 specificat ion. There will not be any discrete tones more than 10 dB above the masking noise on ty pical drives when mea- sured according to Seagate specificat ion 30553-001.
34 Constellation SAS Pr oduc t Manual, Rev. E 7.6 Mechanical specifications The following nominal dimension s are exclusive of the de corative front panel accesso ry . However , dimensions of the front pane l are shown in figure below . Refer to Figure 6 for det ailed mountin g configuration dimensions.
Constellation SAS Produc t Manual, Rev. E 35 8.0 About FIPS The Federal Information Proce s sing S tandard (FIPS) Publication 140- 2, FIPS PU B 140-2, is a U.S. govern- ment computer securi ty st andard used to accre dit cryptogr aphic modules. It is titled “Security Require ment s for Cryptographic Mo dule s”.
36 Constellation SAS Pr oduc t Manual, Rev. E 9.0 About self-e ncrypting drives Self-encrypting d rives (SEDs) offer encryption and secu rity services for the protection of stored dat a, com- monly known as “protection of data at rest.
Constellation SAS Produc t Manual, Rev. E 37 9.2.2 L ocking SP The Locking SP contro ls read/write a ccess to the media and the cryptographi c erase feature.
38 Constellation SAS Pr oduc t Manual, Rev. E 9.6 Cryptographic erase A significant featur e of SEDs is the ability to perfo rm a cryptographic er ase. This involves the host telling the drive to change the dat a encryption key for a par ticu lar ban d.
Constellation SAS Produc t Manual, Rev. E 39 10.0 Defect and er ror management Seagate continues to use innova tive technologies to manage defects and errors. The se technologies are designed to increase dat a integrity , perform drive self-maintenance, and validat e pr op e r dr ive op e ra tio n.
40 Constellation SAS Pr oduc t Manual, Rev. E The drive firmware err or recovery algorithms consist of 12 levels for read recoveries and five levels for write. Each level may consist of multiple st eps, where a step is defined as a re cove ry function involving a single re- read or re-write atte mpt.
Constellation SAS Produc t Manual, Rev. E 41 10.4 Background Media Scan Background Media Scan ( BMS) is a self-initiated medi a scan. BMS is defined in the T10 docume nt SPC-4 available from the T10 co mmittee. BMS performs sequentia l reads across the entire pack of the media while the drive is idle.
42 Constellation SAS Pr oduc t Manual, Rev. E 10.7 Idle Read After W rite Idle Read After W r ite (IRA W) utilizes idle time to verify the integrity of rece ntly written data.
Constellation SAS Produc t Manual, Rev. E 43 1 1.0 Inst allation Constellation disc drive installatio n is a plug-and-play process. There are no jumpers, switches, or terminators on the drive. SAS drives are designed to be used in a host system that provides a S AS-compatible backplane with bays designed to accommo date the drive.
44 Constellation SAS Pr oduc t Manual, Rev. E 1 1.2 Cooling Cabinet cooling must be desig ned by the customer so that the a mbient temperat ure immediately sur rounding the drive will not exceed temperat ure conditions specified in Section 7.5.1, "T emperature.
Constellation SAS Produc t Manual, Rev. E 45 1 1.3 Drive mounting Mount the drive usin g the bottom or side mounting hole s . If you mou nt the drive using th e bottom holes, ensure that you do not physically d istort the d rive by at tempting to mount it on a stiff, non-flat surface.
46 Constellation SAS Pr oduc t Manual, Rev. E 12.0 Interface requirement s This section partially describes the interface r equirements as implemented on Constellation drives. Additional information is pr ovided in the SAS Interface Manual (part numb er 100293071).
Constellation SAS Produc t Manual, Rev. E 47 12.2 Dual port support Constellation SAS dr ives have two independent port s. Th ese ports may be connecte d in the same or different SCSI domains. Each drive port has a unique SAS address. The two ports have the cap ab ility of independent port clocki ng (e.
48 Constellation SAS Pr oduc t Manual, Rev. E 12.3 SCSI commands supported T able 6 lists the SCSI commands supported by Constella tion drives. T able 6: Supported commands Command name Command code S.
Constellation SAS Produc t Manual, Rev. E 49 Last n Deferred Errors or Asyn chronous Events pag e (0Bh) N Last n Error Events p age (07h) N Non-medium Error p age (06h) Y Pages Supported list (00h) Y .
50 Constellation SAS Pr oduc t Manual, Rev. E Read Cap acity (10) 25h Y Read Cap acity (1 6) 9Eh/10h N Read Defect Data (10) 37h Y Read Defect Data (12) B7h Y Read Long 3Eh Y (non-SED drives only) Rea.
Constellation SAS Produc t Manual, Rev. E 51 [1] Constellation dr ives can format to 512, 520 or 52 8 bytes per logical block. [2] Wa r n i n g . Power loss during fla sh programming can result in firmware corruption . Th is usually m akes th e drive inoperable.
52 Constellation SAS Pr oduc t Manual, Rev. E 12.3.1 Inquiry data T able 7 lists the Inquiry command data th at the drive should return to the initi ator per the format given in the SAS Interfac e Manual .
Constellation SAS Produc t Manual, Rev. E 53 Select command before the dr ive a chieves op er ating spee d a nd is “read y .” An atte mpt to do so re sult s in a “Check Condition” status.
54 Constellation SAS Pr oduc t Manual, Rev. E T able 8: Mode Sense dat a changeable and default values f or 500GB drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: 3a 38 60 30 00 00 0.
Constellation SAS Produc t Manual, Rev. E 55 12.4 Miscellaneous operating features and conditions T able 9 lists variou s features and conditions. A “ Y” in the support column indicates the feature or condition is supported. An “N” in the support column indicates the feat ure or condition is not supported.
56 Constellation SAS Pr oduc t Manual, Rev. E 12.4.1 SAS physical interfac e Figure 10 shows the location of the SAS device connector J1. Figur es 1 1 and 12 provide th e dimensions of the SAS connector . Details of the physical, electrical, an d logical characteristics are provided wi thin this section.
Constellation SAS Produc t Manual, Rev. E 57 Figure 1 1. SAS d evice plug dimensions C OF DATUM B L 5.08 1.27 (6X) 1.27 (14X) 15.875 0.35MIN 15.875 33.43 0.05 B 4.90 0.08 0.84 0.05 (22X) 0.15 B P15 P1 S7 S1 SEE Detail1 0.30 0.05 (4X) 4.00 0.08 0.15 D 0.
58 Constellation SAS Pr oduc t Manual, Rev. E Figure 12. SAS device p lug dimens ions (detail) 6.10 Detail A 0.30 0.05 x 45 (5X) 0.40 0.05 X 45 (3X) CORING ALLOWED IN THIS AREA. 2.25 0.05 4.85 0.05 0.10 B E S14 S8 4.40 0.15 SEE Detail 2 3.90 0.15 SECTION A - A SECTION C - C A 0.
Constellation SAS Produc t Manual, Rev. E 59 12.4.2 Physical characteristic s This section defines phys ical inter fac e co nnector . 12.4.3 Connector requirement s Contact your preferred connector man ufacturer for mati n g part information.
60 Constellation SAS Pr oduc t Manual, Rev. E 12.4.6 SAS transmitte rs and receivers A typical SAS differential copper transm itter and receiver p air is shown in Figure 13. The rece iver is AC cou- pling to eliminate ground shif t noise. Figure 13. SAS transmitters and receivers 12.
Constellation SAS Produc t Manual, Rev. E 61 The Ready LED Out signal is designed to pu ll down the cathode of an LE D. The anode is attached to th e proper +3.3 volt supply throu gh an appropriate current limiting resistor . The LED a nd the current limiting resis- tor are ext ernal to the d rive.
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Constellation SAS Produc t Manual, Rev. E 63 Index Numerics 12 volt pins 60 5 volt pins 60 6 Gbps 61 A abort task set function 46 AC coupling 60 AC power requirements 22 ACA active status 55 ACA activ.
64 Constellation SAS Pr oduc t Manual, Rev. E description 6 DFE 61 dimensions 34 disc rota tion speed 10 drive 32 drive characteristics 10 drive failure 15 Drive Locking 37 drive mounting 34 , 45 driv.
Constellation SAS Produc t Manual, Rev. E 65 L latency average rotational 10 , 11 Locking SP 36 , 37 LockOnReset 37 logical block address 12 logical block reallocation scheme 7 logical block size 7 , 11 logical segments 12 M maintenance 14 Makers Secure ID 36 maximum delayed motor start 23 maximum start current 23 mean time betw ee n fa ilur e.
66 Constellation SAS Pr oduc t Manual, Rev. E R radio interf erence reg ulations 3 Random num be r ge ne r at or 3 7 RCD bit 12 read erro r rates 14 , 39 read/write data heads 10 receivers 60 recommen.
Constellation SAS Produc t Manual, Rev. E 67 U unformatted 8 Unrecoverable Errors 14 unrecovered media data 14 V vibration 29 , 32 W warranty 20 Z zero latency read 55 zone bit recording (ZBR) 7.
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Seagate T echnology LLC 920 Disc Drive, Scotts V alley, California 95 066-4544, USA Publication Number: 1005386 93, Rev . E.
An important point after buying a device Seagate CONSTELLATION SAS ST9500430SS (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of Seagate CONSTELLATION SAS ST9500430SS, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Seagate CONSTELLATION SAS ST9500430SS.
However, one of the most important roles played by the user manual is to help in solving problems with Seagate CONSTELLATION SAS ST9500430SS. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Seagate CONSTELLATION SAS ST9500430SS along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center