Instruction/ maintenance manual of the product IPTM96-CM601 Avaya
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JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 1 of 30 IPTM96-CM601 Avaya Solution & Interoper ability Test Lab Application Notes for Integrated Research PROGNOSIS IP Telephony Manager 9.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 2 of 30 IPTM96-CM601 1. Introduction These Application Notes describe the compliance tested configuration used to validate Integrated Research PROGNOSIS IP Telephony Manager with Avaya Aura® Communication Manager.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 3 of 30 IPTM96-CM601 2.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 4 of 30 IPTM96-CM601 3. Reference Confi guration Figure 1 illustrates the test config uration used to verif y I nte grated Research PROGNOSIS IP Telephony Manager interoperability with Communication Manager.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 5 of 30 IPTM96-CM601 4.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 6 of 30 IPTM96-CM601 Equipment Software Avaya digital telephones - 1416 - 2420 SP1 - Avaya A175 Desktop Video Device 1.0 Avaya one-X® Communicator 6.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 7 of 30 IPTM96-CM601 Step Description 2. On Pages 2 to 41 of the USER PROFILE forms, set the permissions of all objects to rm (read and maintenance).
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 8 of 30 IPTM96-CM601 5.2. Configure Login Group Create an Access-Profile Group to correspond to the SAT User Profile created in Section 5.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 9 of 30 IPTM96-CM601 Step Description 2. Click Administration > Server (Maintenance) . This will open up the Server Administration Interface that will allow the user to complete the configuration process.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 10 of 30 IPTM96-CM601 Step Description 3. From the navigation panel on the left side, click Administrator Accounts under Security .
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 11 of 30 IPTM96-CM601 Step Description 4. Select Add a new access-profile group and select prof21 from the drop-down box to correspond to the user-profile created in Section 5.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 12 of 30 IPTM96-CM601 5.3. Configure Login Create a login account for PROGNOSIS to acce ss the Communication Manager SAT.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 13 of 30 IPTM96-CM601 Step Description 2. For the field Login name , enter a login to be used by PROGNOSIS. In this configuration, the login iptm is created.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 14 of 30 IPTM96-CM601 5.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 15 of 30 IPTM96-CM601 5.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 16 of 30 IPTM96-CM601 Step Description 3.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 17 of 30 IPTM96-CM601 Step Description 4. Enter the change system-parameters cdr command to set the parameters for the type of calls to track and the format of the CDR data.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 18 of 30 IPTM96-CM601 Step Description 5.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 19 of 30 IPTM96-CM601 6. Configure Integrated R esearch PROGNOSIS IP T elephony Manager This section describes the configuration of PROGNOSI S IP Telephon y Manager required to interoperate with Communication Manager.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 20 of 30 IPTM96-CM601 Step Description 3. In the Configuration tab, add an entry for each Communication Manager sy stem to be managed.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 21 of 30 IPTM96-CM601 Step Description 4. To configure the ESS and LSP Servers to be monitored, expand Configurations of the Monitoring Node, right-click on AVAYA_LSP and select Properties .
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 22 of 30 IPTM96-CM601 Step Description 5. In the Configuration tab, add an entry for each ESS or LSP Servers to be monitored.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 23 of 30 IPTM96-CM601 Step Description 6. To configure the SAT login account and password, expand Configurations of the Monitoring Node, right-click on PASSWORDS and select Properties .
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 24 of 30 IPTM96-CM601 Step Description 7. Click the + ‘plus’ button to add a new password entry f or each of the configured s ystems in Steps 3 and 5 .
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 25 of 30 IPTM96-CM601 7. V erification Step s This section provides the tests that can be performed to verify proper configuration of Communication Manager and Integrated Research PROGNOSIS IP Telephony Manager.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 26 of 30 IPTM96-CM601 7.2. Verify Integrated Research PROGNOSIS IP Teleph ony Manager Th e following steps are done using the PROGNOSIS GUI.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 27 of 30 IPTM96-CM601 Step Description 2. In the Avaya Systems page, verify that the SAT field for each configured Communication Manager shows 3 connections.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 28 of 30 IPTM96-CM601 Step Description 3. Make a call between two Avaya IP telephones that belong to an IP Network Region that has been configured to send RTCP information to the PROGNOSI S server.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 29 of 30 IPTM96-CM601 9. Additional Refe rences [1] Avaya Aura™ Communication Manager Feature Description and Implementation , Release 6.
JC; Reviewed: SPOC 6/16/20 11 Solution & Interoper ability Test Lab Application Note s ©2011 Avaya Inc. All Ri ghts Reserved. 30 of 30 IPTM96-CM601 © 2011 Avaya Inc.
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