Instruction/ maintenance manual of the product Distributed Office Voice Mail Avaya
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Services Mobility Contact Center s IP T elephony A v a y a Distribut ed Office v o ic e mail Quick Refer ence Guide 03-6 0210 8 Issue 2 May 200 8 This guide explains how to use Av aya Distributed Office voice mail. Logging in from an onsit e location 1.
2 avaya.co m Options After you log in, choose an option: Yo u r m e s s a g e s About message ca tegories Y ou can assign Priority , Private, and Return Receipt categories to messages you send. • Priority messages are heard first when listening to new messages.
3 Respon din g to m essag es 1. After the recorded message plays, press 1 to respond to the recorded message. 2. Choose an option: - T o reply to the sender by voice mail, press 1 . Go to step 3. Note: the sender must have a mailbox in the system. - T o forward the recorded message, press 2 .
4 avaya.co m 6. Choose an option: - Enter the extension of an a recipient, then press # . - T o use your Personal Mailing Lists, press *5 Then enter the Mailing List number (from 1 to 10). Then press # . - T o use the Directory , press *2 . (See Using the Directory to find an extension by name) - T o delete the last entry , press *3 .
5 - T o play back your greeting, press 23 . - T o re-record your greeting, press 21 . - T o delete the greeting you just recorded, press *3 . Creating mai ling lists Use Mailing Lists to send messages to multiple mailboxes without entering each extension individually .
6 avaya.co m 4. Chose an option: - Note: Not all of these options may be available on your system. - T o select the primary language (Mailbox language 1), press 1 . - T o select the secondary language (Mailbox language 2), press 2 . - T o select the primary language TTY (Mailbox language 1), press 3 .
7 - T o disable TTY support, press 2 . 5. The new status is announced. Using Outcalling About Outcalling With Outcalling, voice mail calls the numbers which you have programmed to signal that a new message has arrived in your mail box.
avaya.com COM MU N IC A T IO NS A T THE HEART OF BUSINESS Legal disclaimer For full legal page information, please see the documents, Avaya Support Notices for Software Documentation, 03- 600758, and Avaya Support Notices for Hardware Documentation , 03 -600759.
An important point after buying a device Avaya Distributed Office Voice Mail (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya Distributed Office Voice Mail yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya Distributed Office Voice Mail - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya Distributed Office Voice Mail you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya Distributed Office Voice Mail will certainly help you make a decision on the purchase.
If you already are a holder of Avaya Distributed Office Voice Mail, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya Distributed Office Voice Mail.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya Distributed Office Voice Mail. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya Distributed Office Voice Mail along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
