Instruction/ maintenance manual of the product DPX100 Scientific Atlanta
Go to page of 26
Webstar Cable Modem Model DPX100 Cable Modem.
2 Note to the Installer CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN AVIS Note to CATV System Installer This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the.
3 Cleaning the Equipment Before cleaning this equipment, unplug it from the electrical outlet. Use a damp cloth to clean this equipment. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this equipment.
4 Object and Liquid Entry Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Do not expose this equipment to liquid or moisture.
5 Equipment Checklist Before you install your cable modem, check the items in the carton. The carton contains the following items, except as noted: • One WebSTAR™ Cable Modem • One Ethernet cabl.
6 Overview Contents Overview ............................................................................ 6 Before You Begin .............................................................. 7 System Requirements .........................................
7 Before Y ou Begin Contacting Y our Local Cable Service Provider You need to set up an Internet access account with your local cable service provider in order to use your cable modem.
8 System Requirements Introduction This section provides hardware and software requirements. Minimum System Requirements for PCs • A PC with a Pentium MMX 133 processor or greater • 32 MB of RAM • Netscape or Internet Explorer • CD-ROM drive Minimum System Requirements for Macintosh • MAC OS 7.
9 W ebST AR Cable Modem Front Panel 1 POW ER Illuminates solid green to indicate that power is being applied to the cable modem 2 PC Illuminates solid green to indicate that an Ethernet/USB carrier is.
10 W ebST AR Cable Modem Back Panel Back Panel Components 1 POWE R Connects the cable modem to the DC output of the AC power adapter that is provided with your cable modem Note: Only use the power cord and the AC power adapter that are provided with your cable modem.
11 Modem Installation The following diagram illustrates one of the various connection options that are available to you. Note: Professional installation may be available. Contact your local cable service provider for further assistance. Installing the Modem Follow these steps for proper installation.
12 TCP/IP Configuration Introduction This section contains instructions for configuring the WebSTAR cable modem to run in Windows or Macintosh environments. In addition, TCP/IP protocol in a Windows environment is different for the Windows 95/98/ME/and 2000 versions.
13 TCP/IP Configuration, continued 10. Click the Gateway tab and verify that these fields are empty. If they are not empty, highlight and delete all information from the fields. 11. Click the DNS Configuration tab, and then select Disable DNS. 12. Click OK.
14 TCP/ IP Configuration, continued Windows 2000 Follow these steps to install and configure the TCP/IP protocol for Windows 2000 environments. 1. Click Start , select Settings , and choose Network and Dial-up Connections . The Network and Dial-up Connections window opens.
15 TCP/IP Configuration , continued 5. Click Options in the TCP/IP window, and then click Active in the TCP/IP Options window. Note: In some cases, the Load only when needed option will not appear. If it appears, select the option. A check mark appears in the option.
16 USB Driver Installation Introduction This section contains instructions for installing the WebSTAR cable modem USB drivers if your PC is equipped with a USB interface and a Windows 98/98SE/ME/2000/or XP operating system. The USB driver installation procedures are different for each operating system.
17 USB Driver Installation, continued Windows 2000 Follow these steps to install the WebSTAR cable modem USB Drivers for Windows 2000 environments. 1. Insert the USB Cable Modem Driver Installation Disk into the CD-ROM driver of your PC.
18 USB Driver Installation, continued Windows XP Follow these steps to install the WebSTAR cable modem USB drivers for Windows XP environments. 1. Insert the USB Cable Modem Driver Installation disk into the CD-ROM drive of your PC.
19 T roubleshooting Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service. Contact your local cable service provider for complete information on cable services, including high-speed Internet access.
20 T roubleshooting, continued Common T roubleshooting Issues The modem does not register an Ethernet connection. Even new computers do not always have Ethernet capabilities. Be sure to verify that your computer has a 10/100BaseT Ethernet card and that the Ethernet driver software is properly installed.
21 Tips for Improved Performance Check and Correct If your cable modem does not perform as expected, the following tips may help. If you need further assistance, contact your cable service provider. • Verify that the plug to your cable modem AC adapter is properly inserted into an electrical outlet.
22 Detailed Front Panel Indicator Functions This chart illustrates the sequence of steps and the corresponding appearance of the cable modem front panel indicators during power up, calibration, and registration on the network. Use this chart to troubleshoot the power up, calibration, and registration process of your cable modem.
23 Detailed Front Panel Indicator Functions, continued This chart illustrates the appearance of the cable modem front panel indicators during normal operations.
24 Detailed Front Panel Indicator Functions, continued T his chart describes the appearance of the cable modem front panel indicators during special conditions to show that cable modem access protection is enabled, or that you have been denied network access.
25 T rademarks Scientific-Atlanta and the Scientific-Atlanta ARCs logo are registered trademarks of Scientific-Atlanta, Inc. W ebST AR and “Bringing the Interactive Experience Home” are trademarks of Scientific-Atlanta, Inc. Other trademarks listed her ein ar e the pr operty of their r espective owners.
26 United States FCC Compliance This equipment has been tested and found to comply with the applicable limits of Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
An important point after buying a device Scientific Atlanta DPX100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Scientific Atlanta DPX100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Scientific Atlanta DPX100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Scientific Atlanta DPX100 you will learn all the available features of the product, as well as information on its operation. The information that you get Scientific Atlanta DPX100 will certainly help you make a decision on the purchase.
If you already are a holder of Scientific Atlanta DPX100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Scientific Atlanta DPX100.
However, one of the most important roles played by the user manual is to help in solving problems with Scientific Atlanta DPX100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Scientific Atlanta DPX100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
