Instruction/ maintenance manual of the product DPC2505TM Scientific Atlanta
Go to page of 33
October 2006 Model DPC2505™ and EPC2505™ Cable Modem User's Guide In This Document IMPORTANT SAFETY INSTRUCTIONS ............................................................... 2 FCC Compliance ........................................
2 4015259 Rev B IMPORTANT SAFETY INSTR UCTIONS IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are for use by qualified service p ersonnel only. To reduce the risk of electric shoc k, do not perform any servicing other than that contained in the operating instr uctions, unless you are qualified to do so.
4015259 Rev B 3 IMPORTANT SAFETY INS TRUCTIONS Mitteilung für CA TV -T echniker Die in dieser Mitteilung aufgeführten Wa rtungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt.
4 4015259 Rev B IMPORTANT SAFETY INSTR UCTIONS Heed All W arnings Adhere to all warnin gs on the product and in the operat ing instruct ions. Read, Retain, and Follo w These Instructions Carefully read all safety and operating instructio ns before operating this product.
4015259 Rev B 5 IMPORTANT SAFETY INS TRUCTIONS Overloading WARNING: Avoid electric shock and fire h azard! Do not overlo ad mains AC outlets and extension cords. For produ cts that require battery power or other power sources to operat e them, r efer to the op erating instructions for those products.
6 4015259 Rev B IMPORTANT SAFETY INSTR UCTIONS Cleaning This Product WARNING: Avoid electric shock! Unplug this prod uct before cleaning. Clean only with a dry cloth. Before cleaning this produc t, unplug it from th e electrical o utlet. Clean this product only with a dry cloth.
4015259 Rev B 7 IMPORTANT SAFETY INS TRUCTIONS Obtaining Service for Product Damage For damage that requires service, unplug this prod uct from the AC outlet.
8 4015259 Rev B FCC Compliance FCC Compliance United States FCC Compliance This device has been test ed and found t o comply with th e limits fo r a Class B digit al device, pursuant to part 15 of the FCC Ru les. Thes e limit s are designed to p rovide reasonable protection against such int erference in a resi dential installation.
4015259 Rev B 9 Introduction Introduction Welcome to the exciting world of high-speed Internet access. You have acquired one of the fastest cable modems available on the market today.
10 4015259 Rev B What's in the Carton? What's in the Carton? When you receive your cable modem, you should check the equipment and accessories to verify that each item is in the carton and that e ach item is undamaged.
4015259 Rev B 11 Front Panel Description Front Panel Description The front panel of your cable modem provid es LED status indicators that indicate how well and at what state your cable modem is operating.
12 4015259 Rev B Back Panel Description Back Panel Description The following illustration describes the back panel components of the DPC2505 and EPC2505 wideband cable modems. 1 POWER 12VDC —Connects the cable modem to the DC output of the AC power adapter that is provided with your cable modem.
4015259 Rev B 13 Where Is the Best Location for My Cable Modem? Where Is the Best Location for My Cable Modem? The ideal location for your cable modem is where it has access to outlets and other devices. Think about the layout of your home or office, and consult with your service provider to select the best location for your cable modem.
14 4015259 Rev B What Are the System Require me nts for Internet Service? What Are the System Requirements for Internet Service? To ensure that your cable modem operates e fficiently for high-speed Internet service, verify that all of the Internet devices on your system meet or exceed the following minimum hardware and software requirements .
4015259 Rev B 15 How Do I Set Up My High-Speed Internet Access A ccount? How Do I Set Up My High-Speed Internet Access Account? Before you can use your cable modem, you need to have a high-speed Internet access account. If you do not have a high-speed Internet acce ss account, you need to set up an account with your local service provider.
16 4015259 Rev B How Do I Connect My Devices to Use the Inter net? How Do I Connect My Devices to Use the Internet? You can use your cable modem to access the Internet, and you can share that Internet connection with other Internet de vices in your home or office.
4015259 Rev B 17 How Do I Connect My Devices to Use the Inter net? Connecting the Modem for Hi gh-Speed Data Service WARNING: To avoid personal inju ry or damage to your equipm ent, follow these steps in the exact order shown. 1 Power off your PC and unplug it from the power source.
18 4015259 Rev B How Do I Configure T CP/IP Protocol? How Do I Configure TCP/IP Protocol? To configure TCP/IP protocol, you need to have an Ethernet Network Interface Card (NIC) with TCP/IP communications protocol installed on your system. TCP/IP is a communications protocol used to access the Internet.
4015259 Rev B 19 How Do I Configure T CP/IP Protocol? Configuring TCP/IP on Windows 2000 Systems 1 Click Start , select Settings , and choose Network and Dial-up Connections . 2 Double-click the Local Area Connection icon in the Network and Dial-up Connections window.
20 4015259 Rev B How Do I Configure T CP/IP Protocol? Configuring TCP/IP on Macintosh Systems 1 Click the Apple icon in the upper-left corner of the Finder. Scroll down to Control Panels , and then click TCP/IP . 2 Click Edit on the Finder at the top of the screen.
4015259 Rev B 21 How Do I Install USB Drivers? How Do I Install USB Drivers? To install USB drivers, your PC must be equipped with a USB network interface and a Microsoft Windows 2000 or Windows XP operating system. This section contains instructions for installing the US B drivers for the cable modem.
22 4015259 Rev B How Do I Install USB Drivers? 4 Select Search removable media (floppy, CD-ROM) in the Found New Hardware Wizard window, and then click Next . 5 Click Continue Anyway in the Hardware Installation window to continue the installation. The Found New Hardware Wizard window reopens with a message that the installation has finished.
4015259 Rev B 23 How Do I Mount the Cable Modem on the Wall? How Do I Mount the Cable Modem on the Wall? Before Y ou Begin Before you begin, choose an appropriate mounting place.
24 4015259 Rev B How Do I Mount the Cable Modem on the Wall? Location and Dimensions of the W all-Mounting Slots The following illustration shows the locati on and dimensions of the wall-mounting slots on the bottom of the modem. U se the information on this page as a guide for mounting your modem to the wall.
4015259 Rev B 25 Having Difficult y ? Having Difficulty? Frequently Asked Questions Q. What if I don't subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service.
26 4015259 Rev B Having Difficulty? Common T roubleshooting Issues I don't understand the front panel status indicators See Front Panel LED Status Indicator Functions (on page 29), for more detailed information on front panel LED status indicator operation and function.
4015259 Rev B 27 Tips for Improved Perfor mance Tips for Improved Performance Check and Correct If your cable modem does not perform as expected, the following tips may help. If you need further assistance, co ntact your service provider. Verify that the plug to your cable modem AC power is properly inserted into an electrical outlet.
28 4015259 Rev B How Do I Renew the IP Address on My PC? How Do I Renew the IP Address on My PC? If your PC cannot access the Internet after the cable modem is online, it is possible that your PC did not renew its IP address. Follow the appropriate instructions in this section for your operating system to renew the IP address on your PC.
4015259 Rev B 29 Front Panel LED Status In dicator Functio ns Front Panel LED Status Indicator Functions Initial Power Up, Calibr ation, and Registration The following chart illustrates the sequ ence .
30 4015259 Rev B Front Panel LED Status In dicator Functions Normal Operations The following chart illustrates the appear ance of the cable modem front panel LED status indicators during normal operations.
4015259 Rev B 31 Front Panel LED Status In dicator Functio ns Special Conditions The following chart describes the appearance of the cable m odem front panel LED status indicators during special conditions to show that you have been denied network access.
32 4015259 Rev B Notices Notices T r ademarks Scientific Atlanta is a registered tr ademark of Scientific-Atlanta, Inc. DPC2505 and EPC2505 ar e trademarks of Scientific-Atlanta, Inc. Cisco, Cisco Systems, and the Cisco Systems log o are registered trademarks of Cisco Systems, Inc.
Scientific Atlanta, A Cisco Company 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 770.236.5000 www.scientificatlanta.com This document includes various trademarks of Sci entific-Atlanta, Inc. Please see the Notices section of this document for a list of the Sc ientific-Atlanta, Inc.
An important point after buying a device Scientific Atlanta DPC2505TM (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Scientific Atlanta DPC2505TM yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Scientific Atlanta DPC2505TM - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Scientific Atlanta DPC2505TM you will learn all the available features of the product, as well as information on its operation. The information that you get Scientific Atlanta DPC2505TM will certainly help you make a decision on the purchase.
If you already are a holder of Scientific Atlanta DPC2505TM, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Scientific Atlanta DPC2505TM.
However, one of the most important roles played by the user manual is to help in solving problems with Scientific Atlanta DPC2505TM. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Scientific Atlanta DPC2505TM along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
