Instruction/ maintenance manual of the product DPC2100 Scientific Atlanta
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1 W ebST AR™ Model DPC 2100™ and EPC2100™ Cable Modem User ’ s Guide Intr oduction W elcome to the excit ing world of high-spee d Internet a ccess . Your new W ebSTAR™ Cable Modem offers high- end perf ormance and unsur passed rel iabilit y.
WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 2 In This Guide Important Rul es for Safe O peration ............................................................................................. ................................ 3 W hat’s In the Carton? .
Important Rule s for Safe O peration 3 Import ant Rules for Saf e Oper ation Note to I nstaller CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN AVIS Note to CATV System Installer This reminder is provided .
WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 4 Accessories Do not use access ories with th is equipm ent unles s rec omm ended by your c able service pr ovider. Ventilat ion This equipm ent has openin gs for ventilati on that pr otect it f rom overhe ating.
Important Rule s for Safe O peration 5 Power Cord Protection Arrange all po wer cords so that peo ple cann ot walk on the cords , place objects on the cor ds, or plac e obje cts agains t the cords , which can d am age the cords.
WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 6 What’ s In the Carton? W hen you receive your cab le modem , you should c hec k the equipm ent and ac cessor ies to verif y that each item is in the car ton and t hat each item is undamaged.
Front Panel D escription 7 Front Panel Descripti on The f ront panel of your cab le m odem provides status li ghts that i ndicate ho w well and at what stat e your cable modem is operati ng.
WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 8 Back Panel Descripti on The f ollowing il lustrat ion desc ribes the bac k panel c ompone nts of the DPC2100 a nd EPC210 0 cable m odems . 1 12 VD C —Connects the cable m odem to the DC output of the AC power a dapter th at is prov ided with your cabl e modem .
Where is t he Best Locatio n for M y Cable M odem? 9 Where Is the Best Location for My Cable Modem? The idea l locat ion for your cable m odem is where it has acc ess to outlets and oth er devic es.
WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 10 How Do I Set Up My High-Speed Internet Access Account? Before you can use your ca ble modem , you need to have a high-spe ed Intern et acc ess account.
How Do I Connect M y Devices to Use the Inter net? 11 How Do I Connect My Devices to Use the Internet? You can us e your c able m odem to acc ess the Inter net, and you can shar e that Int ernet con nection wit h other Internet de vices in your ho me or off ice.
WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 12 To install the cable modem 1. Power down your PC and u nplug it from the power source. 2. Connec t your PC to either t he ETHERN ET port or the USB p ort using t he appropriat e data ca ble.
How Do I Conf igure TCP/IP Protoc ol 13 How Do I Configure TCP/ I P Prot ocol? To conf igure T CP/IP protoc ol, you ne ed to hav e an Eth ernet Net work Interf ace Car d (NIC) with T CP/IP comm unications protocol i nstalled o n your system . TCP/IP is a com munications protoc ol used t o access the Internet.
WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 14 To configure Windows 2000 systems 1. Clic k St art , select Se ttings , and c hoose Netw ork and Dial- up Connections . 2. Double- click the Local Area Connection icon in t he Net work and D ial-up Con necti ons w ind ow.
How Do I Conf igure TCP/IP Protoc ol 15 To configure Macintosh syst ems 1. Clic k the Apple icon in the upper lef t corner of the Finder. Scr oll down to Control Panels , and then click TCP/IP . 2. Clic k Ed it on the F inder (gr ay bar) at t he top of the screen.
WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 16 How Do I Install USB Drivers? To ins tall USB dr ivers, your PC m ust be equi pped with a USB net work interf ace and a M icrosof t Windo ws 98SE, ME, 2000, or XP op erating s ystem .
How Do I Install USB Drivers? 17 To install Windows 2000 dri vers 1. Insert the USB Cable M odem Driver Installation Disk into t he CD-ROM drive of your PC . 2. W ait until th e Power a nd Cable indicator s on the cable m odem illum inate solid gr een.
WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 18 Having Difficulty? Frequ ent l y Asked Questio n s Q. What if I don’t subscribe to cable TV? A. If cabl e TV is a vailab le in your ar ea, data s ervice m ay be m ade ava ilable with or without s ubscr ibing to c able TV s ervice.
Having Difficu lty? 19 Common Trou blesh ooting Is sues I don’t understand the front panel status indicators. See Front Panel Status Indicator Functions , lat er in this guid e for m ore detailed inform ation on the front pane l status indicat or operat ion an d functio n.
WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 20 Ti ps for Improved Per formance Check and Co rrect If your cab le modem does not p erform as expec ted, the f ollowing t ips m ay help. If you need f urther ass istance, c ontact your cable ser vice pr ovider.
How Do I Renew the IP Addre ss on M y PC? 21 How Do I Renew the IP Address on My PC? If y our PC cannot acc ess the Int ernet af ter the ca ble modem is onl ine, it is possibl e that your PC did not r enew its IP addres s.
WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 22 Front Panel St atus Indicator Funct ions Initial Power Up , Calibr ation, an d Registr ation The f ollowing ch art illustr ates the .
Front Panel S tatus Indi cator Funct ions 23 Special Cond itions The f ollowing ch art descr ibes the appearance of the f ront panel s tatus in dicator s on the cab le modem during specia l condit ions to sh ow that either c able m odem access protectio n is enab led, or that you have been d enied ne twork access .
WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 24 Notices Trademarks Scientif ic-Atl anta and the Sc ientific -Atlanta ARCs log o are register ed tradem arks of Scient ific- Atlanta, Inc. DPC2100, EPC2100, W ebS TAR, Sc iCare, and “Bringin g the Int eractive Experie nce Hom e” are trad emarks of Scientif ic-At lanta, Inc.
FCC Complia nce 25 FCC Compliance United States FCC Compl iance This equipment has been tes ted and foun d to com ply with the applic able lim its of Part 15 of FCC Rules . Thes e limits are design ed to pr ovide re asonable protection a gainst h armf ul interf erence in a r eside ntial insta llatio n.
For Inf ormat ion If You Have Q u estions If y ou hav e technica l questi ons, cont act your l ocal cabl e service provider. Bringing the Int eractive Experience Home Scientifi c-Atlanta, Inc. 503 0 Sugarloaf Parkw ay, Box 565447 Law rencevill e, GA 30 042 770.
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If you already are a holder of Scientific Atlanta DPC2100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Scientific Atlanta DPC2100.
However, one of the most important roles played by the user manual is to help in solving problems with Scientific Atlanta DPC2100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Scientific Atlanta DPC2100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
