Instruction/ maintenance manual of the product Definity 6402 Avaya
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6402 Voice Terminal User’s manual DEFINITY® G3 - Release 6.3 or later 555-230-757 Issue 1 July 2000.
Copyright 2000, A vaya Inc. All right s reserved Notice While reasonable effo rts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya ca n ass ume no responsibility for any erro rs.
3 Your voice terminal Preset feature buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5 Using the Feature Directory - - - - - - - - - - - - - - - - - - - - - - - - - - - - -.
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Preset feature buttons 5 Preset feature buttons Using the Feature Directory The Featur e Directory provides a convenient quick refere nce lis t for 12 features. Most likely, the Feature Directory on your voice terminal has been completed by your system man ager.
6 Placing a call Placing a call 1. Press the S peaker button. 2. Dial the extension or telephon e number (If applicable, dial the outdial code be fore the telephone number).
Transferring a call 7 T r ansferring a call 1. Press the T r ansfer button. 2. Dial the number to which the call is to be transferred. 3. Press the T r ansfer button. 4. Hang up. If no answe r or busy, r eturn to held call by pres sing then rele asing the swit chhook.
8 Sending or redire cting your calls T o cancel Send All Calls: 1. Press the S peaker button. 2. Press the Feature button th en dial the number assigned to th e Send All Calls feature (or dial the Send All Calls cance l code*). T o tempo rarily redirect all calls to an extension or out side number 1.
Programming an AD entry in your feature directory 9 Programming an AD entry in your feature directory 1. Press the S peaker button. 2. Press the Feature button then dia l the number assigned to the AD Program featur e (or dial the AD Program access code*).
10 Answering a call placed to a coworker unable to answer T o place a call using an AD list 1. Press the S peaker button. 2. Press the Feature button then dial the number assigned to the Person al List, Group List , System List (or dial the appropriate list code* ).
Glossary 11 Glossary This glossary shows many of th e featur es offered by DEFINITY. Abbreviated Dialing Use as a timesaver for dialing frequently called, lengthy or emergency numbers. Thi s featur e may be on a button, a softkey or a list - personal, group and system (page 9) .
12 Glossary.
An important point after buying a device Avaya Definity 6402 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya Definity 6402 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya Definity 6402 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya Definity 6402 you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya Definity 6402 will certainly help you make a decision on the purchase.
If you already are a holder of Avaya Definity 6402, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya Definity 6402.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya Definity 6402. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya Definity 6402 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
