Instruction/ maintenance manual of the product Callmaster V Avaya
Go to page of 18
Contents The CALLMASTER V Telephone Console The CALLMASTER V Telephone Console The CALLMASTER V Telephone Console The CALLMASTER V Telephone Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NO TICE While re asona b le efforts were m ade to ens ure tha t the info rmation in th is docum ent w as co mplet e and a ccurat e at the time of printing , Luce nt T ec hnolog ies can assume no resp onsib ility for any errors .
OBT AINI NG PRODUCTS T o lea rn more about Lucent T ech nologi es produc ts and to order a ny of t hese products , cont act Lu cent D irect , the direc t-mark et organi zation of Lucen t T echn ologi es Busine ss Com munic ations System. Acces s their w eb si te at www .
When usi ng y our tel ephone , the follo wi ng safet y precauti ons sho uld alw a ys be follo wed to redu ce the risk of fire , ele ctric shoc k, and injury to pers ons. • Read and un derstand a ll ins tructions . • F ollo w all w arnings and instructi ons mark ed on the tel ephone .
1 The CALLMAST ER V T elephone C onsole The CALLMASTER ® V telephone has been special ly desig ned for us e with the A utomati c Call Distrib ution (A CD) sys tem and t he man y feat ures o f the DEFINITY ® Ente rpr ise Co mmuni catio ns Serve r (ECS) and t he DEF INITY ® Commu nicati ons Sy stem Ge neric 1, G eneric 2 , and G eneric 3.
2 The follo wing f eatures correspo nd to th e numb ers in Fig ure 1. Note: T wo feature b uttons m ust b e admini stered in the follo wing w a ys : • On e of the feature b uttons m ust be desig nated a s the Headset On/Off b utton ; • The Release featu re mu st be a dminist ered on a secon d featur e bu tton.
3 Compatible Headpiece s The follo w ing Luce nt T echnolog ies he adpieces can be use d with t hese telephon es: – Mirag e ® – Receiver f its ov er either ear . Not for noisy en viron ments . – StarSet ® – Eartip fits in ea r canal . – Supra ® – Adjustab le he adband and soft ear cu shion.
4 Using the So ftke y Feature Me nus There are three s epar ate softk e y fea ture me nus . Each of thes e men us all ows yo u to s elect from four di fferent fea tures . Y ou can e nter Soft ke y M ode (and v ie w the soft k ey fe ature m enu ) b y pressi ng the d ispla y control b ut ton lab eled Menu or .
5 CONFERENCE The Confe renc e fea ture allo w s y ou to confe r enc e up to six parties (includi ng yours el f) on a call . T o add a nother party to a call (for a total of si x parties) 1. Press (or ) . [dial tone] 2. Di al the num ber of the n ew par ty a nd wait fo r an answer.
6 RELEASE An A CD a gent c an press to disc onnec t from a ca ll. T o disconnect fr om a call 1. Press . Note: Pressin g is faster tha n wa iting for a calle r or trunk to disco nnect and enab les yo u to pe rform other A CD or v oice ter min al pro cedur es so oner.
7 TEST The T est feature allo ws y ou to test the light s and displa y on y our tel ephone . T o test the l ights and displa y on y o ur telephone 1. With th e head set of f, press and hold do wn (or ) . Lights go on in columns, and all the display segments fill in.
8 Selec ting a Per sonaliz ed Ring SELECT RING The Sele ct Ri ng feature allo ws y ou to choos e y our o wn p ersonaliz ed ringing pattern for y our t elephone from am ong eigh t differe nt patterns. T o select a per sonali zed ringing p attern 1. With the heads et off, pres s (or ) .
9 Operating Range Requirements The total distan ce betw een the CALLMASTER V teleph one (wit h Record er Interface activ e) an d the r ecordi ng de vic e should not e xceed 200 feet/ 60.
10 Impor tant Safety W arnings for Installati on When this produ ct is loc ated i n a separ ate b ui lding from the te lepho ne comm unica tions sy stem , a lin e current p rotecto r MUST be insta lled a t the entry/e xit poin ts of AL L b uilding s throu gh whic h the l ine pass es .
11 Desktop Installa tion Note: Y ou can use the teleph one w ithout the desk top st and, if you so choose. If y ou do not us e the t elephone with atta ched d esktop s tand, i t is sugges ted that y o u place s mall rou nd feet (a vai lab le in k it for 3 telepho nes PE C 33106) o n each corner of the bo ttom of t he teleph one housin g.
12 W all Installation Note: F or w all-moun ting, y ou will need a 1-foot lin e cord. (This cord is not supplie d wit h the telep hone , b ut can be orde red b y usi ng this comcod e: 1037 86760 .) 1. Mak e s ure the 8-c onduc tor w all moun t plate is in pl ace .
13 9. Place th e bas e of the tel ephon e on th e wal l-jac k mo unting studs , and pull do wnw ard u ntil it is secu re. (See Figu re 6.) FIGURE 6 Pl acing the T elephone on the W all Jac k Mountin g Studs 10.
14 Or derab le Car ds and Equipme nt The follow ing card s and equip ment a re order ab le . • Y ou can order a dditio nal de signat ion cards in qua ntities of 25 c ards per pac k age. N otepa ds can a lso be ord ered in quant ities of 25 per pac kage .
An important point after buying a device Avaya Callmaster V (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya Callmaster V yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya Callmaster V - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya Callmaster V you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya Callmaster V will certainly help you make a decision on the purchase.
If you already are a holder of Avaya Callmaster V, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya Callmaster V.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya Callmaster V. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya Callmaster V along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
