Instruction/ maintenance manual of the product CX200 SATO
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CX200 Desktop Label Printer ® USER’S GUIDE.
SA TO America, Inc. 10350-A Nations Ford Rd. Charlotte, NC 28273 Mai n Phone: ( 704) 644-1650 T ec hnical Suppor t Ho t Line : (704) 644-1660 Fax : ( 704) 644-1661 http://www .
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SA TO America, Inc. 10350-A Nations Ford Rd. Charlotte, NC 29708 ® PN900105 0 Re v . B.
T able of Contents What Y ou Get . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Controls, Ind icators, and Connections ........ .......... 2 Printer Power Connection . . . . . . . . . . . . . . . . . . . . . 2 Printer Interface Connection .
ENERGY ST AR® COMPLIANCE The Environmental Protection Agency’ s Energy Star program promotes the use of energy-ef ficient equipment, to help reduce pollution and conserve natural resources. As an Energy Star partner , SA T O America has determined that the CX200 printers meet the Energy Star guidelines for energy efficiency .
What Y ou Get The SA TO CX200 Printers come complete and ready to install and print la- bels. Y our CX200 shipping carton contains the following items: • CX200 Printer • Parallel Printer Cable •.
Controls, Indicators, and Connections Device Name Primary Function Use FEED Button Advances print media PRESS - to advance media PRESS while pressi ng READY indicator - to print test label PRESS - to .
Ready LED Indicator/ ON-OFF Button T op Cover FEED Button Paper Guide Print Head Release Drive Roller Access Slo ts Print Head Release T op Cover Parallel Port W all Mount Slots Power Cable Routing Channel External Media Feed Knockout Power Input Serial Port CX200 User's Guide P N 9001050 Re v .
Printer Interface Connection 1. Connect the supplied interface cable to the parallel printer port on the computer . 2. Connect the other end to the parallel input port on the printer . Setup Loading Labels or T ags 1. Lift open the top cover . 2. Press the two print head releases back to unlock the print head.
Media Roll Paper Guide Print Head Release Print Head Drive Platen Labels Print Head Release CX200 User's Guide P N 9001050 Re v . B Page 5.
Loading Ribbon The CX200TT thermal transfer printer transfers ink from a ribbon to the la- bel to produce an image. 1. Lift open the top cover . 2. Press the two print head releases back to unlock the print head. 3. Unwrap the new ribbon and unwind about 4" from the roll.
T ake-up Core Ribbon Supply Roll Spindle Notches Spring Loaded T ake-up Spindle Supply Roll Mounted on Spindles Left T ake-up Core Spindle Spring Loaded T ake-up Spindle Left Supply Spindle Spring Loaded Supply Spindle Supply Roll T ake-up Core Ribbon Path CX200 User's Guide P N 9001050 Re v .
Sensor Calibration The CX200 uses a single sensor element for both direct thermal (without a ribbon) and thermal transfer (with a ribbon) printi ng. The method of print- ing can be selected for the CX200TT by using configuration settings in the software program or by sending command directly to the printer (see page 92 of the Programming Guide).
Using the Printer Printing a Self-test Label Printing a self-test label checks the printer ’ s overall operability . T o run a self-test, confirm that the printer is loaded and connected to AC power and no print jobs are in process. Then: 1. Press and hold in the READY Indicator .
• stop any printing. • delete the label format in process from memory . • reset the printer communication ports. • return all printer parameters to their default (first power-on) state. Pressing the READY indicator a second time will return the printer to On- Line mode (its default condition).
Routine Maintenance SA TO America printers need very little maintenance other than occasional cleaning. Clean the printer body as required, using soft cloth moistened with a mild detergent cleaner . Clean the print head if it appears dirty or if print quality is poor .
What T o Do If... SA TO printers are very reliable, so printing problems are unlikely . If you do think you have a printer problem, proceed as follows: 1. Confirm that the printer has the right media installed, and that it is loaded correctly . See page 4 for media loading instructions.
4. If you have been printing many labels, the printer may have overheated. Normal operation will resume after the printer has cooled sufficiently . Self-test label will not print 1. If printing in the direct thermal mode, confirm that you have loaded di- rect thermal media.
Labels feed continuously 1. Check that the print media is loaded correctly . 2. Confirm that the sensor type (Eye-Mark or gap) in your software setup matches your print media. Poor print quality 1. Confirm that the print media is properly loaded, and there is no side-to- side motion of the paper as it feeds through the printer .
Printe r Specifications Model: CX200DT/CX200TT Prin t Method: Direct Thermal/Therma l T ransfer Resolution 203 dpi 8 dpmm Max. Medi a Width: 4.65 in. 1 18 mm Min . Media Width (2) : 2.0 in. 51 mm Max. Prin t Width: 4.1 in. 104 mm Max. Prin t Length (1) : 14 in.
Communication Ports CX200 printers are equipped with Centroni cs parallel and RS232C commu- nication ports, wired as shown below . Serial Input Connector (DB9S) Pin # Description 2 RXD (data to printer)) 3 TXD (data from printert) 5 Ground 7 RTS (printer busy) 8 CTS 1, 9 +5VDC, 200 mA max.
Note: CX200 printers require a “null modem” cable (pins 2-3 and 7-8 cross con- nected) when connected to an other DTE device such as a personal com- puter . The SA T O serial cables are wired in a null modem configuration. Other cables may require an ex ternal null modem adapter .
Selecting Immediate will bring up the Immediate Commands dialog box al- lowing you to set the RS232 serial parameters. The printer configuration and calibration information is stored in non-vola- tile RAM. The settings will remain active until new information is sent.
An important point after buying a device SATO CX200 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought SATO CX200 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data SATO CX200 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, SATO CX200 you will learn all the available features of the product, as well as information on its operation. The information that you get SATO CX200 will certainly help you make a decision on the purchase.
If you already are a holder of SATO CX200, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime SATO CX200.
However, one of the most important roles played by the user manual is to help in solving problems with SATO CX200. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device SATO CX200 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center