Instruction/ maintenance manual of the product 15-601075 Avaya
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15-601075 Issue 05a - (16 July 2009) 2402/5402 Phone User Guide IP Office.
2402/5402 Phone Page 2 15-601075 Issue 05a (16 July 2009) IP Office © 2009 AVAYA All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc.
2402/5402 Phone Page 3 15-601075 Issue 05a (16 July 2009) IP Office Contents Contents The Telephone 1. ..................................................................... 8 1.1 Call Appearance Keys ...................................................
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2402/5402 Phone Page 5 15-601075 Issue 05a (16 July 2009) IP Office The Telephone Chapter 1..
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2402/5402 Phone Page 7 15-601075 Issue 05a (16 July 2009) IP Office The Telephone: 1. The Telephone This guide covers the use of the 2402 and 5402 phones on IP Office. Both phones are similar, however the 5402 is only supported on the IP Office whereas the 2402 is supported on a range of Avaya phone systems.
2402/5402 Phone Page 8 15-601075 Issue 05a (16 July 2009) IP Office 1.1 Call Appearance Keys The main call handling screen contains two buttons set as 'Call Appearance' keys. Having two Call Appearance keys is very useful. When holding a call, you can answer/make another call and then switch between calls, transfer or conference.
2402/5402 Phone Page 9 15-601075 Issue 05a (16 July 2009) IP Office The Telephone: Call Appearance Keys 1.2 Logging On Your administrator has created your initial configuration so that you will be automatically logged on to your home extension.
2402/5402 Phone Page 10 15-601075 Issue 05a (16 July 2009) IP Office 1.4 No User The NoUser configuration will be used for extensions where the home user is not currently logged on for example: · The.
2402/5402 Phone Page 11 15-601075 Issue 05a (16 July 2009) IP Office Call Handling Chapter 2..
2402/5402 Phone Page 12 15-601075 Issue 05a (16 July 2009) IP Office 2. Call Handling 2.1 Answering a Call When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the associated call appearance display. The following describes how to use your handset to answer calls.
2402/5402 Phone Page 13 15-601075 Issue 05a (16 July 2009) IP Office Call Handling: Answering a Call 2.2 Making a Call There are several options for making a phone call, depending on what how you want to use the phone. To make a call using the handset: 1.
2402/5402 Phone Page 14 15-601075 Issue 05a (16 July 2009) IP Office 2.4 Conference The Conference feature allows you to conference other parties (including yourself) into a call. To add another party to a call: 1. Press CONFERENCE . The existing call is put on hold.
2402/5402 Phone Page 15 15-601075 Issue 05a (16 July 2009) IP Office Call Handling: Transfer 2.6 Speaker Pressing this key transfers the current call to the phone’s speaker. The adjacent lamp is lit when the speaker is in use. Note however that the phone has no microphone and the handset is muted when the speaker is being used, ie.
2402/5402 Phone Page 16 15-601075 Issue 05a (16 July 2009) IP Office 2.9 Hold You can put a call on hold to gather information, or to answer a second call. If a second call arrives you will here a short ring and the flashing symbol will appear next to the Call Appearance key.
2402/5402 Phone Page 17 15-601075 Issue 05a (16 July 2009) IP Office System Features Chapter 3..
2402/5402 Phone Page 18 15-601075 Issue 05a (16 July 2009) IP Office 3. System Features As well as your phones specific features that only the system administrator can allocate , you can access a number of system features by dialling short codes. These instructions are for the system's default configuration.
2402/5402 Phone Page 19 15-601075 Issue 05a (16 July 2009) IP Office System Features: Call Forwarding 3.2 Diverting Calls You can divert your calls to another extension using Follow Me . Unlike Forward , Follow me can only be used to divert calls to another internal extension on the same IP Office.
2402/5402 Phone Page 20 15-601075 Issue 05a (16 July 2009) IP Office 3.3 Do Not Disturb You may choose to receive no calls at all or only those from particular callers on your exceptions list. · To switch Do Not Disturb on (with or without exceptions), dial *08 .
2402/5402 Phone Page 21 15-601075 Issue 05a (16 July 2009) IP Office System Features: Voicemail 3.5 Private Call The Private Call feature is used to prevent any intrusions during the call.
2402/5402 Phone Page 22 15-601075 Issue 05a (16 July 2009) IP Office 3.7 Default Feature Codes The following are the normal default short codes available to all users. Your system administrator may add additional codes for other features and for speed dials.
2402/5402 Phone Page 23 15-601075 Issue 05a (16 July 2009) IP Office Index Index A answering calls 12 B buttons 7 C call answer 12 appearance keys 8 clearing 13 conference 14 diverting 19 forwarding 1.
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2402/5402 Phone Page 25 15-601075 Issue 05a (16 July 2009) IP Office.
2402/5402 Phone Page 26 15-601075 Issue 05a (16 July 2009) IP Office Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract.
An important point after buying a device Avaya 15-601075 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya 15-601075 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya 15-601075 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya 15-601075 you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya 15-601075 will certainly help you make a decision on the purchase.
If you already are a holder of Avaya 15-601075, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya 15-601075.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya 15-601075. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya 15-601075 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
