Instruction/ maintenance manual of the product NBNH Samsung
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User manual NB-NH The color and the appearance may differ depending on the product, and the speci fications are subject to change without prior notic e to improve the performance.
Table Of Cont ents 2 Table Of Contents BEFORE USING THE PRODUCT 4 Copyright 4 Icons used in this manual 4 Symbols for safety precautions 5 Safety Precautions 5 Electricity and Safety 6 Installation an.
Table Of Contents Table Of Cont ents 3 32 "PCoIP" 32 On Screen Display (OSD) 32 Connect Screen 33 OSD Option s Menu 34 Configuration Window 44 Diagnostics Window 48 Information Window 50 User Settings Window 57 Password Window TROUBLESHOOTING GUIDE 59 Requirements Before Contacting Samsung Customer Service Center 59 Check the following.
4 Before Using the Product Before Using the Product Copyright The content s of this manua l are subjec t to change with out notice to improve qua lity.
5 Before Using the Product Before Using the Product Safety Precautions The monitor images in this manual are for re ference only. Monitor is sold separately. Electricity and Safety Warning Do not use a damaged p ower cord o r plug, or a loose powe r socket.
6 Before Using the Product Before Using the Product Caution Installation and Safety Warning Do not unplug the power cord when the prod uct is in use. z The product may become damage d by an electric sho ck. Do not use the po wer cord for prod ucts other than a uthorized produc ts supplied by Samsung.
7 Before Using the Product Before Using the Product Caution Do not install t he product on an unstab le or vibrating surface (insec ure shelf, sloped surfa ce, etc.). z The product m ay fall and break o r cause a pers onal injury. z Using the produ ct in an area w ith excess vibration m ay damage the product or cause a fire.
8 Before Using the Product Before Using the Product Operation and Safety Warning Put down the p roduct carefully. z The product m ay fall and break o r cause a pers onal injury.
9 Before Using the Product Before Using the Product During a light ning or thunde rstorm, power o ff the product and remove the po wer cable. z An electric shock or fire may re sult. Do not drop objects on the pr oduct or apply impact. z An electric shock or fire may re sult.
10 Before Using the Product Before Using the Product Caution Disconnect the po wer cord from th e power socket if yo u do not plan on using the product for an ex tended period of time (v acation, etc.). z Otherwis e, a fire may result from accum ulated dust, overh eating, an electric shock, or elect ric leakage.
11 Before Using the Product Before Using the Product Do not place heavy objects on the prod uct. z Product failure o r person al injure may result. When using he adphones o r earphones, d o not turn t he volume t oo high. z Having the sound too loud may damage your h earing.
12 1 Preparations 1 Preparations 1.1 Checking the Contents 1.1.1 Removing the Packaging 1 Open the packaging b ox. Be careful not to dam age the product whe n you open the packa ging with a sharp instrum ent. 2 Remove the sty rofoam from the produ ct.
13 Preparations 1 1 Preparations 1.1.2 Checking the Components z Contact the dealer from whom you purch ased the product if any item is missing. z The appearance of the components and items sold separately may differ from the image shown. Components z Components may vary depending on the country.
14 Preparations 1 1 Preparations 1.2 Parts 1.2.1 Button The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Icon Description Turn on the power Press the power button to turn on the produ ct.
15 Preparations 1 1 Preparations 1.2.2 Reverse Side The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Ports Descriptio n Connect to a USB device. Device which su pport RS-2 32C connect ion (interface) can be con- nected.
16 Preparations 1 1 Preparations 1.2.3 Right Side View The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Ports Descriptio n Connect to a n audio outp ut device such as headph ones.
17 Preparations 1 1 Preparations 1.3 Installation 1.3.1 Reassembly z The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. z The monitor images in this manual are for reference only.
18 Preparations 1 1 Preparations Caution Do not unfaste n the lock or r emove the fixing p in on the stan d before atta ching the stan d base to the stan d.
19 Preparations 1 1 Preparations 1.3.2 Adjusting the Product Height Adjust the stan d height after attaching th e stand to the mo nitor. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
20 Preparations 1 1 Preparations 1.3.3 Anti-theft Lock An anti-theft lock allows you to use the product se curely even in public places. T he locking device shape and locking m ethod depe nd on the m anufacturer. Refer to the use r guide pr ovided wi th your anti-t heft locking device for de ta ils.
21 2 Using "PCoIP" 2 Using "PCoIP" 2.1 What is a "PC over IP"? z This monito r can deco de and disp lay the s creen of the server PC encoded and transmitted through the network ( LAN) as well as d isplay the computer scre en like a conve ntional monit or.
22 Using "PCoIP" 2 2 Using "PCoIP" 2.2 Connection to Use "PCoIP" z Connect the power cable to the monitor independently. z The port names may vary depending on the monitor. z For details on how to change the input source for your monitor, refer to monitor user manual.
23 Using "PCoIP" 2 2 Using "PCoIP" 2.2.2 Connecting to a Video device z Do not conne ct the power cable befor e connectin g all other cable s.
24 Using "PCoIP" 2 2 Using "PCoIP" 2.2.2.3 Connection Using the HDMI- DVI Cable 1 Connect the HD MI-DVI cable to [HDM I IN] on the back of the monit or and [DVI OUT] on the stand base. 2 Connect the D C power ad apter to th e product and a power ou tlet.
25 Using "PCoIP" 2 2 Using "PCoIP" 2.2.3 Connecting to a LAN 1 Connect the LA N cable to [LAN ] on the back of th e stand base. It is not supported when the network speed is below or equal to 10Mbps. 2.2.4 Connecting a USB Devices The [ ] port supports Full-speed USB 1.
26 Using "PCoIP" 2 2 Using "PCoIP" 2.2.5 Connecting to H eadphones or Speakers 1 Connect an audio output device (he adphones or speake rs) to [AUDIO OUT] on th e back or [ ] on the right side of the stand base. 2.2.6 Connecting MIC 1 Connect the mic rophone to [MIC] on the right side of the stand base .
27 Using "PCoIP" 2 2 Using "PCoIP" 2.2.7 Connection Us ing a Serial Cable 2.2.7.1 Connection Using a Serial Cable 1 Connect the R S-232C cable to [SERIAL] on the back of the product a nd [SERIAL] on the PC. 2 Connect the DC po wer adapter to the product a nd a power sock et.
28 Using "PCoIP" 2 2 Using "PCoIP" z RS232C cable Connector : 9-pin D-Sub Cable : Cross (r eversed) cable z Connecting method Pin Signal 1 Data Carrier Detect 2 Received Data 3 Tra.
29 Using "PCoIP" 2 2 Using "PCoIP" 2.2.8 Connecting to a Secondary Monitor 1 Connect the D VI cable to [DVI IN ] on the back of the prod uct and [DVI OUT] on the st and base. 2 Connect the D-SUB cable to [RGB OUT] on the stand base and [RGB IN] on th e secondary monitor.
30 Using "PCoIP" 2 2 Using "PCoIP" 2.2.9 Connecting the Power z The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. z The monitor images in this manual are for reference only.
31 Using "PCoIP" 2 2 Using "PCoIP" 2.3 Connect to host PC using LAN cable The host PC must have an IP address. After connecting the LAN and setting the IP address, you can view the host PC screen on the monitor. Use the USB port to connect an external storag e device (DSC, MP3, external storage, etc.
32 Using "PCoIP" 2 2 Using "PCoIP" 2.4 "PCoIP" 2.4.1 On Screen Display (OSD) The On Screen D isplay (OSD) local GU I will appear on t he client when the device is powered o n and a PCoIP session is not in p rogress. The OS D lets the user conn ect to a host d evice through the Connect window.
33 Using "PCoIP" 2 2 Using "PCoIP" Figure 2-3: OSD Co nnect Screen (Co nnecting) 2.4.3 OSD Options Menu Selecting the Options menu will display a list of selections.
34 Using "PCoIP" 2 2 Using "PCoIP" 2.4.4 Configuration Window The Configuration option on the Administrat ive Web Interfac e and OSD lets you configure various settings for the devi ce. The tabs in the Configuration win dow are: Each tab has the f ollowing but tons: OK , Cance l , and Apply .
35 Using "PCoIP" 2 2 Using "PCoIP" z IP Address The IP address of the device. If DHCP is disabled, you must set this f ield to a valid IP ad dress. If DHCP is enabled, you cannot edit this fie ld. z Subnet Mask The subnet ma sk of the device.
36 Using "PCoIP" 2 2 Using "PCoIP" You should always set the Ethernet Mode to Auto and only use 10 Mbps Full Duplex or 100 Mbps Full Duplex when the other network equipment (i.e., sw itch) is also configured to operate at 10 Mbps full-duplex or 100 Mbps full-duplex .
37 Using "PCoIP" 2 2 Using "PCoIP" z Secondary DNS The secondary DNS IP address of the device. If DHCPv6 is e nabled, this field is au tomatically populated by the DHCPv6 serve r. z Domain Name The domain name used (e .g., 'domain.
38 Using "PCoIP" 2 2 Using "PCoIP" z PCoIP Device Name If the PCoIP Device Name a llows the administra tor to give the H ost or Portal a logical n ame. The default value is p coip-host-MAC or pcoip -portal-MAC whe re MAC is the MA C address of th e Host or Portal.
39 Using "PCoIP" 2 2 Using "PCoIP" SLP discovery requires routers configured to allow multicast. DNS-SRV Discovery is the recommended method. Session Tab The Session pag e lets you con figure how the host or clie nt device con nects to or accepts conn ections from peer device s.
40 Using "PCoIP" 2 2 Using "PCoIP" Language Tab The Language page lets you cha nge the user inte rface language. z This setting affects the local OSD GUI. It is only available on the client. z The Language parameters can also be configured using the Administrative Web Interface.
41 Using "PCoIP" 2 2 Using "PCoIP" OSD Tab The OSD pa ge allows th e screensav er timeout to be set using t he On Screen Display para meter. z The OSD parameters can also be configur ed using the Administrative Web Interface. z The OSD page is only available on the client.
42 Using "PCoIP" 2 2 Using "PCoIP" Figure 2-13: Display Configuration z Enable disp lay override This option is intended f or legacy sys tems. It config ures the client to send defau lt EDID information to the host w hen a moni tor cannot be detected or is not attach ed to the clien t.
43 Using "PCoIP" 2 2 Using "PCoIP" Reset Tab The Reset P arameters page lets yo u reset configur ation and perm issions to factory d efault values stored in on board flash me mory. z Reset can also be initiated using the Administrative Web Interface.
44 Using "PCoIP" 2 2 Using "PCoIP" 2.4.5 Diagnostics Window The Diagnostic menu conta ins links to pages wit h run-time in formation and functions t hat may be usefu l for trouble shooting. The Diagnostic options in the OSD are a subset of those available through the Admin istrative Web Interface.
45 Using "PCoIP" 2 2 Using "PCoIP" Clear Click to delete all event log messages stored on the device. Session Statistics Tab The Session Statistics page lets you view c urrent statistics wh en a session is active. If a session is not active, you can vie w the statis tics from the last session.
46 Using "PCoIP" 2 2 Using "PCoIP" PCoIP Processor Tab The PCoIP Processor page le ts you reset the host or client and view the uptime of the client PCoIP processor sin ce the last bo ot. The PCoIP Processor Uptime can also be viewed in the administrative web interface.
47 Using "PCoIP" 2 2 Using "PCoIP" Ping Tab The Ping page allows you t o ping a devic e to see if it is reachable ac ross the IP netw ork. This may help you determin e if a host is re achable. As a re sult of firmwar e releases 3.2 .
48 Using "PCoIP" 2 2 Using "PCoIP" 2.4.6 Informa tion Window The Information page lets yo u see details about the device. T he Administrative Web Interface sh ows version, VPD, and attached device information. The O SD lets you view the device version information.
49 Using "PCoIP" 2 2 Using "PCoIP" Firmware Build Date Build date for the curr ent firmware z PCoIP Processor Revision The silicon revision of the PCoIP processor. Re vision B of the silicon is denoted by a 1.0. z Bootloader Information The Bootloa der informat ion reflect s the current PCoIP bootload er details.
50 Using "PCoIP" 2 2 Using "PCoIP" 2.4.7 User Settings Window The User Se ttings pa ge allows yo u to access ta bs to define t he Certificate Ch ecking Mode , the mouse and keyboard set tings, PCoIP protocol image quality, and display topology.
51 Using "PCoIP" 2 2 Using "PCoIP" z Allow the unverifi able connection Configure the client to allow all c onnections . Mouse Tab The Mouse pa ge lets you cha nge the mo use cursor sp eed settings fo r the OSD session s.
52 Using "PCoIP" 2 2 Using "PCoIP" Keyboard Tab The Keyboard page lets you chan ge the keybo ard repeat sett ings for the O SD session. z The keyboard settings do not affect the keyboard settings when a PCoIP session is active unless the Local Keyboard Host Driver function is used.
53 Using "PCoIP" 2 2 Using "PCoIP" Image The Image page allows you to mak e changes to the im age quality of th e PCoIP session. Th is applies to sessions between PC oIP zero clients and PC oIP host cards in a remote workstation.
54 Using "PCoIP" 2 2 Using "PCoIP" Display Topology The Display Topology page allows users to chan ge the position, rot ation, and resolution of a display for a PCoIP session. To apply the Display Topology feature to a PCoIP se ssion between a zer o client and a Virtual Mach ine (VM), VMware V iew 4.
55 Using "PCoIP" 2 2 Using "PCoIP" A maximum of two displays can be enabled at the same time. z Alignment Select how you wa nt displays A and B aligned when th ey are different sizes. This setting affects which area of the screen to use when you move the cursor from one display to the other.
56 Using "PCoIP" 2 2 Using "PCoIP" Touch Screen The Touch Screen page allows you to config ure and calibr ate certain se ttings of an at tached Elo TouchSyste ms touch screen display. The Touch Screen page is only available through the OSD.
57 Using "PCoIP" 2 2 Using "PCoIP" 2.4.8 Password Window This option is available through the Management Console prog ram. The Pass word page lets you update the local administ rative password fo r the device. The password can be a maximum of 20 characters .
58 Using "PCoIP" 2 2 Using "PCoIP" Figure 2-27: Authorized Password Reset Details on how to use PCoIP are subject to change wi thout notice.
59 3 Troubleshooting Guide 3 Troubleshooting Guide 3.1 Requirements Before Contacting Samsung Customer Service Center 3.1.1 Check the following. Sound issue T here is no sound. Check the connection of the audio cabl e or adj ust the volum e. Check the volum e.
60 4 Specifications 4 Specifications 4.1 General The above specifications are subject to change without notice to improve quality. This device is a Class B digital apparatus. Model Name NB-NH Power Supply This prod uct uses 100 to 240V. Refe r to the labe l at the back of the pro duct as the st andard voltage can vary in diffe rent countries.
61 Specifications 4 4 Specifications 4.2 Power consumption z The power consumption level can vary in different operating conditions or when settings are changed. z To reduce the power consumption to 0 watts, turn off the switch on the adapter or disconnect the power cable.
62 Appendix Appendix Contact SAMSUNG WORLD WIDE If you have any questions or comments relati ng to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.A 1-8 00-SAMSUNG (726-7864) http://www.samsun g.com CANADA 1-800-SAMSUNG (726-78 64) http://www.
63 Appendix Appendix GUATEMALA 1-800-299-0013 http://www.samsung.com/latin (Spanish) http://www.samsun g.com/latin_en (English) HONDURAS 800-27919267 http://www. samsung.com /latin (Spanish) http://www.samsun g.com/latin_en (English) JAMAICA 1-800-234-7267 http://www.
64 Appendix Appendix CZECH 800 - SAMSUNG (800-726786) http://www.samsu ng.com DENMARK 70 70 19 70 http://www.s amsung.com EIRE 0818 717100 http://www.s amsung.com ESTONIA 800-7267 http://www.samsung .com FINLAND 09 85635050 http://www. samsung.com FRANCE 01 48 63 00 00 http://www.
65 Appendix Appendix SWEDEN 0 771 726 7864 (SAMSUNG) http://www.samsung .com SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08 /min) http://www.sam sung.com/ch (German) http://www.samsung.com/ch _fr (French) U.K 0330 SAMSUNG (7267864) http://www.samsung.com CIS ARMENIA 0-800-05-555 http://www.
66 Appendix Appendix INDIA 1800 1100 11 3030 8282 1800 3000 8282 1800 266 828 2 http://www.sam sung.com INDONESIA 0800-112-8888 021-5699- 7777 http://www.sam sung.com JAPAN 0120-327-527 http ://www.samsung.com MALAYSIA 1800-88-9999 http://www.samsun g.
67 Appendix Appendix MOROCCO 080 100 2255 http://www.samsu ng.com OMAN 800-SAMSUNG (726-7864) http://www. samsung.com /ae (English) http://www.sam sung.com/ae_ar (Arabic) SAUDI ARABIA 9200-21230 http://www.samsung. com/ae (English) http://www.sam sung.
68 Appendix Appendix Responsibility for the Pay Se rvice (Cost to Customers) When the service is requested, in spite of in warra nty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustme nt, Explanation, Re-installation and etc.
69 Appendix Appendix Correct Disposal Correct Disposal of This Product (Waste Electri cal & Electronic Equipment) Correct disposal of batteries in this product (Applicable in countries with separate collection systems) This marking on th e product, acce ssories or literature indicates that the pr oduct and it s electronic acce ssories (e.
Index 70 Index Symbols "PCoIP" 32 A Appendix 62 C Checking the C ontents 12 Connect to the host PC using a LAN cable 31 Connection to Us e "PCoIP" 22 Contact SAMSUNG WORLD WIDE 62 .
An important point after buying a device Samsung NBNH (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung NBNH yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung NBNH - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung NBNH you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung NBNH will certainly help you make a decision on the purchase.
If you already are a holder of Samsung NBNH, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung NBNH.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung NBNH. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung NBNH along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center