Instruction/ maintenance manual of the product Galaxy J5 Samsung
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ww w .samsung.c om User Manual English. 06/2015. Rev .1.0 SM-J500F SM-J500F/DD SM-J500G/DS SM-J500H/DD SM-J500F/DS SM-J500FN SM-J500H/DS SM-J500Y.
2 T able of C on ten ts Basics 4 Read me first 5 P ack age contents 6 Device lay out 8 Battery 13 SIM or USIM card 17 Memor y card 18 T urning the device on and off 19 T ouchscreen 22 Home screen 27 L.
T able of Conten ts 3 77 Applications 77 W allpaper 77 Themes 77 Lock scr een and secur ity 78 Privacy 78 Easy mode 79 Ac cessibility 80 Ac counts 81 Backup and reset 81 Language and input 82 Battery .
4 Basics Read me first Please read this manual bef ore using the device to ensur e safe and pr oper use. • Descriptions are based on the device ’ s default settings. • Some content ma y differ from your devic e depending on the region, ser vice pro vider , model specifications, or devic e ’ s sof tware.
Basics 5 Instruc tional icons W arning : situations that could cause injury to yourself or others Caution : situations that c ould cause damage to your device or other equipment Notice : notes , usage.
Basics 6 Devic e lay out Headset jack Back key F ront camera Pr oximity/Light sensor Speaker P ower key Multipurpose jack T ouchscreen Recents key Microphone Home key Flash Main antenna Loud speaker V.
Basics 7 • Do not cov er the antenna ar ea with your hands or other objects. This ma y cause connectivity problems or drain the battery . • Using a Samsung-appro ved scr een protector is rec ommended. Unapprov ed screen protectors may cause the sensors t o malfunc tion.
Basics 8 Bat ter y Installing the batter y 1 Remove the back c over . Be careful not to damage y our finger nails when you r emove the back cov er . Do not bend or twist the back cover ex cessively . Doing so may damage the co ver . 2 Inser t the batter y with the battery ’ s gold-coloured contacts properly aligned with the device ’ s contacts.
Basics 9 3 Replace the back cov er . Removing the batt er y 1 Remove the back c over . 2 Pull out the ba tter y ..
Basics 10 Charg ing the batter y Charge the batt er y befor e using it for the first time or when it has been unused f or ex tended periods. Use only Samsung-appro ved chargers , batteries, and cables. Unappr oved chargers or cables can cause the battery to explode or damage the device.
Basics 11 3 After fully charging , disconnect the device from the charger . First unplug the char ger from the device , and then unplug it from the electr ic socket.
Basics 12 Batter y charg ing tips and precautions • When the battery power is low , the ba tter y icon appears empty . • If the batter y is completely dischar ged, the device cannot be turned on immediat ely when the charger is connected. A llow a depleted batt er y to char ge for a f ew minutes befor e tur ning on the device .
Basics 13 Ultra po wer sa ving mode Use this mode to extend the device ’ s battery power . I n ultra pow er saving mode , the device per forms the follo wing: • Restric ts the available apps t o essential and selected apps only . • Deactivates the mobile data connection when the screen turns off .
Basics 14 2 ► Single SIM models : Inser t the SIM or USIM card with the gold-coloured con tacts facing down wards . ► Dual SIM models : Inser t the SIM or USIM card with the gold-coloured contacts facing down wards . Inser t the primar y SIM or USIM card into SIM card slot 1 ( 1 ) and the secondar y SIM or USIM card int o SIM card slot 2 ( 2 ).
Basics 15 Removing the SIM or USIM car d 1 Remove the back c over and ba tter y . 2 Pull out the SIM or USIM car d. ► Single SIM models : ► Dual SIM models :.
Basics 16 Using dual SIM or USIM car ds (dual SIM models) If you inser t two SIM or USIM cards , you can have two phone numbers or service providers f or a single device . Activating SIM or USIM car ds On the Home screen, tap Apps → Settings → SIM card manager .
Basics 17 Memor y card Installing a memor y card Y our device acc epts memor y cards with maximum capacities of 128 GB. Depending on the memor y card manufacturer and type, some memory cards may not be compatible with y our device . • Some memor y cards may not be fully compa tible with the device .
Basics 18 Removing the memor y card Befor e removing the memory card, first unmount it f or safe remo val. On the Home screen, tap Apps → Settings → Stor age → Unmount SD card . 1 Remove the back c over and ba tter y . 2 Pull out the memory card.
Basics 19 T ouchscreen • Do not allow the touchscr een to come int o contact with other electr ical devices . Electrostatic discharges can cause the touchscr een to malfunc tion. • T o av oid damaging the touchscr een, do not tap it with anything sharp or apply ex cessive pr essure to it with your fingertips.
Basics 20 Dragging T o move an it em, tap and hold it and drag it to the target position. Double -tapping Double -tap on a webpage or image to zoom in.
Basics 21 Swiping Swipe to the left or right on the Home screen or the Apps scr een to view other panels. Swipe upwar ds or down wards t o scroll thr ough a webpage or a list of items , such as contac ts. Spreading and pinching Spread two fingers apart on a webpage, map , or image to zoom in a part.
Basics 22 Home screen Home screen The Home screen is the starting point for acc essing all of the device’ s featur es. I t display s widgets, shortcuts to apps, and mor e. T o view other panels, swipe to the left or right, or tap one of the scr een indicators at the bottom of the screen.
Basics 23 Home screen options On the Home screen, tap and hold an empty area, or pinch y our fingers together to ac cess the available options . Customise the Home screen b y adding, deleting , or rearranging Home screen panels . Y ou can also set the Home screen wallpaper , add widgets to the Home screen, and more .
Basics 24 Crea ting folders 1 On the Home screen, tap and hold an app , and then drag it over another app . 2 Drop the app when a f older frame appears around the apps. A new folder c ontaining the selected apps will be created . 3 Enter a f older name.
Basics 25 Apps scr een The Apps scr een displays ic ons for all apps , including newly installed apps. On the Home screen, tap Apps to open the Apps scr een. T o view other panels, swipe to the left or right, or selec t a screen indicat or at the bottom of the screen.
Basics 26 4 Enter a f older name. T o change the folder c olour , tap . T o add more apps to the f older , tap and hold another app , and then drag it to the folder . Indicator ic ons Indicator icons appear on the status bar at the t op of the screen.
Basics 27 Icon Meaning Fligh t mode activated Error occurr ed or caution required Battery power level L ock screen Pr essing the Po wer key turns off the screen and locks it. A lso , the screen turns off and automatically locks if the device is not used f or a specified period.
Basics 28 PIN A PIN consists of numbers only . Enter a t least four numbers , and then enter the password again to verify it. P assword A passwor d consists of characters and numbers. En ter at least f our characters including numbers and symbols, and then ent er the passwor d again to verify it.
Basics 29 Y ou can use the following functions on the notification panel. ► Single SIM models : Launch Settings . T ap a notification and per form various actions. Clear all notifications. Maximise brightness for better visibility in bright conditions.
Basics 30 Ent ering te x t Keyboar d lay out A keyboard appears automa tically when you ent er text to send messages, cr eate memos , and more . T ext entr y is not suppor ted in some languages. T o enter text, you must change the input language to one of the suppor ted languages .
Basics 31 A dditional keyboar d func tions T ap and hold to use various functions. O ther icons may appear inst ead of the icon depending on the last function that was used. • : Enter te xt by voice . Open the keyboard. Star t or pause entering te xt by voice .
Basics 32 Screen captur e Capture a scr eenshot while using the device. Pr ess and hold the Home key and the Po wer key simultaneously . Y ou can view captured images in Galler y . It is not possible to capture a screenshot while using some apps and f eatures.
Basics 33 T ransferring da ta from a mobile device T ransf er data from your pr evious device to y our new device. Download and install Smar t Switch fr om Galax y Apps or Play St ore . Launch Smar t Swit ch and follo w the on-screen instructions to transf er data from y our previous device .
Basics 34 Using the de vice as a r emovable disk f or data tr ansfer Move audio , video , image, or other types of files from the devic e to the computer , or vice versa. Do not disconnect the USB cable from the device when you ar e transferring files.
Basics 35 Updating with Smar t S witch Connect the device to a comput er and update the device to the latest software . 1 On the computer , visit w ww .samsung.com/smartswitch to download and install Smart Switch. 2 On the computer , launch Smar t Switch.
36 Applica tions Installing or uninstalling apps Galax y Apps Pur chase and download apps. Y ou can download apps that ar e specialised for Samsung Galax y devices . T ap Galax y Apps on the Apps screen. This app may not be a vailable depending on the region or ser vice pr ovider .
Applications 37 Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT . The icon appears on the apps that y ou can disable or uninstall. Select an app and tap DISABLE or OK . Alternativ ely , on the Apps screen, tap Settings → Applications → Application manager , select an app, and then tap DISABLE or UNINST ALL .
Applications 38 3 ► Single SIM models : T ap to make a voice call, or tap to make a video call. Add the number to the c ontacts list. Pr eview the phone number . Hide the keypad. Delete a preceding char acter . Acc ess additional options. ► Dual SIM models : T ap or to make a voic e call, or tap to make a video call.
Applications 39 Mak ing calls from the lock ed screen On the locked screen, drag outside the large cir cle. Mak ing calls from call logs or c ontac ts list T ap LO G or C ONT ACTS , and then swipe to the right on a contact or a phone number to make a call.
Applications 40 Options during calls During a voic e call The f ollowing actions are available: • Add call : Dial a second call. • Extra volume : Increase the volume . • Bluetooth : Switch t o a Bluetooth headset if it is connected to the device .
Applications 41 C ontac ts Introduction Creat e new contac ts or manage contacts on the device . A dding contacts Crea ting contac ts manually 1 T ap Con tacts on the Apps screen. 2 T ap and select a storage location. 3 Enter con tact information. • : Add an image .
Applications 42 Searching f or con tac ts On the Apps screen, tap Con tacts . Use one of the f ollowing search methods: • Scroll up or down the con tacts list. • T ap the search field at the top of the c ontacts list and enter search criteria.
Applications 43 3 Add r ecipients and enter a message. ► Single SIM models : Acc ess additional options. Enter a message . Select contac ts from the contacts list. Enter recipien ts. Attach files . Send the message. ► Dual SIM models : Acc ess additional options.
Applications 44 Internet Brow se the I nternet to sear ch for inf or mation and bookmark your favourit e webpages to access them c onv eniently . 1 T ap Internet on the Apps screen. 2 T ap the address field. 3 Enter the w eb address or a keyword , and then tap Go .
Applications 45 Email Setting up email accoun ts Set up an email account when opening Email for the first time . 1 T ap Email on the Apps screen. 2 Enter the email addr ess and passwor d, and then tap NEXT . T o manually regist er a company email accoun t, tap MANU AL SETUP .
Applications 46 Camer a Introduction T ake photos and recor d videos using various modes and settings. Basic shooting Y ou can take photos or recor d videos. V iew your photos and videos in Galler y . T ap Camer a on the Apps screen. Camer a etiquette • Do not take photos or rec ord videos of other people without their permission.
Applications 47 On the preview scr een, swipe to the right to acc ess the list of shooting modes. Or , swipe to the left to view photos and videos you ha ve captur ed. • The preview scr een may var y depending on the shooting mode and which camera is being used.
Applications 48 Pr o mode T ake photos while manually adjusting various shooting options, such as exposur e value and ISO value. On the preview scr een, tap MODE → Pro . Selec t options and customise the settings , and then tap to take a photo . • : Selec t an appropriat e white balance , so images have a true -to-life colour range .
Applications 49 Beauty face T ake a photo with lightened faces f or gentler images. On the preview scr een, tap MODE → Beauty face . Selfie T ake self-por traits with the front camera. 1 On the preview scr een, tap to switch to the fr ont camera for self-portraits.
Applications 50 5 Slowly swivel the devic e lef t and then right or vice versa t o take a wide self-por trait. The device will take additional phot os when the white frame mov es to each end of the viewfinder window . • Make sure to keep the white fr ame inside the viewfinder window .
Applications 51 Sound & shot T ake a photo with sound. T he device identifies the photos with in Galler y . On the preview scr een, tap MODE → Sound & shot . Spor ts T ake a photo of fast-moving subjects. On the preview scr een, tap MODE → Spor ts .
Applications 52 • Gesture contr ol : Set the device to detect your palm, so y ou can use it to take self- por traits. • Save pictures as pr eview ed : Invert the image to create a mirr or-image of the original scene , when tak ing photos with the fr ont camera.
Applications 53 2 Selec t an image or a video . Video files sho w the icon on the preview thumbnail . T o play a video , tap . More options Move to the pr evious screen. Share the image with others . Delete the image. Modify the image. T o hide or show the menus , tap the screen.
Applications 54 Smar t Manager Introduction The Smart manager provides an overview of the status of your device ’ s battery , storage, RAM, and system security . Y ou can also automatically optimise the device with one tap of y our finger . Using the quick optimisa tion featur e On the Apps screen, tap Smar t Manager → CLEAN ALL .
Applications 55 Using the Smar t manager On the Apps screen, tap Smar t Manager and select a feature . Bat ter y Check the remaining batt er y power and time t o use the device .
Applications 56 S Planner Introduction Manage your schedule by ent ering upcoming events or tasks in y our planner . Crea ting events 1 T ap S Planner on the Apps screen. 2 T ap or double -tap a date. If the date already has sa ved even ts or tasks in it, tap the date and tap .
Applications 57 Crea ting tasks 1 T ap S Planner on the Apps screen. 2 T ap → T asks . 3 Enter task details and tap T O D AY or T OMORROW to set a due date .
Applications 58 V ideo W atch videos stor ed in the device and customise pla yback settings. T ap V ideo on the Apps screen. Selec t a video to pla y . Change screen ratio . Rewind or fast-forward by dragging the bar . Skip to the previous video . T ap and hold to rewind .
Applications 59 V oice Rec order Use this app to r ecord or play voic e memos. 1 On the Apps screen, tap T ools → V oice Recor der . 2 T ap to star t rec ording . Speak into the microphone . T ap P ause to pause rec ording. Star t rec ording . 3 T ap to finish rec ording .
Applications 60 My F iles Ac cess and manage various files stor ed in the device. On the Apps screen, tap T ools → My F iles . • Cat egor y : View files b y category . • Local stor age : View files st ored in the device . • ST OR A GE USAGE : View y our device’ s memor y information.
Applications 61 Clock Introduction Set alarms, check the current time in man y cities around the world, time an ev ent, or set a specific duration. Alarm On the Apps screen, tap Clock → Alarm .
Applications 62 Stopwatch 1 On the Apps screen, tap Clock → Stopwatch . 2 T ap ST AR T to time an even t. T o recor d lap times while timing an event, tap LAP . 3 T ap ST OP to stop timing . T o restart the timing, tap RESUME . T o clear lap times, tap RESET .
Applications 63 R adio Listening to the F M radio T ap Radio on the Apps screen. Befor e you use this app , you must connect a headset, which ser ves as the radio ant enna. The F M radio scans and saves av ailable stations automatically when running f or the first time.
Applications 64 Google apps Google provides ent er tainment, social net work, and business apps. Y ou may require a Google account t o access some apps. Refer t o Ac counts f or more inf or mation. T o view more app inf or mation, acc ess each app ’ s help menu.
Applications 65 Play Ne wsstand Read news and magazines that inter est you in one conv enient location. Play Games Download games from Play St ore and play them with others . Drive Stor e your con tent on the cloud, ac cess it from anywhere , and share it with others.
66 Settings Introduction Cust omise settings for functions and apps. Y ou can make your device more personalised b y configuring various setting options. On the Apps screen, tap Settings . T o search f or settings by entering keywords, tap SEARCH . T o edit the list of frequently used settings , tap EDIT .
Settings 67 W i-F i D irect Wi-F i Direct connects devices directly via a Wi-F i network without requiring an access point . 1 On the Settings screen, tap Wi - Fi , and then tap the switch to activate it. 2 T ap W i-Fi Direct . The detected devices ar e listed.
Settings 68 Bluetooth Introduction Use Bluetooth t o exchange da ta or media files with other Bluetooth-enabled devices. • Samsung is not responsible f or the loss, int erception, or misuse of da ta sent or receiv ed via Bluetooth. • Alway s ensure that y ou share and receiv e data with devices that ar e trusted and properly secured .
Settings 69 Sending and receiving da ta Many apps support data transfer via Bluetooth. Y ou can share data, such as contacts or media files, with other Bluetooth devic es. The follo wing ac tions are an example of sending an image to another device . 1 T ap Galler y on the Apps screen.
Settings 70 Mobile hotspot and tethering Use the device as a mobile hotspot t o share the device ’ s mobile data connection with other devices when the network connection is not available . Connections can be made via Wi-F i , USB, or Bluet ooth. On the Settings screen, tap Mobile hotspot and tethering .
Settings 71 Data usage Keep track of your da ta usage amount and customise the settings f or the limitation. On the Settings screen, tap Data usage . • Mobile data : Set the device to use data connections on any mobile network. • Set mobile data limit : Set a limit for mobile data usage .
Settings 72 Mobile net w orks Configur e your mobile network settings . On the Settings screen, tap Mobile networks . • Data roaming : Set the device to use data connections when you ar e roaming. • Ac cess Poin t Names : Set up access point names ( APNs).
Settings 73 2 Place the NFC ant enna area on the back of y our device near an NFC tag . The inf ormation from the tag appears . Ensure that the devic e ’ s screen is unlocked.
Settings 74 Sending data Allow data ex change when your device ’ s NFC antenna touches the other devic e ’ s NFC antenna. 1 On the Settings screen, tap NFC and payment → NFC , and then tap the switch to activate it. 2 T ap Android Beam and tap the switch to activate it.
Settings 75 More c onnec tion settings Options Cust omise settings to contr ol other features . On the Settings screen, tap More connection settings . • Printing : Configur e settings for print er plug-ins installed on the device. Y ou can search for a vailable printers or add one manually to print files .
Settings 76 Prin ting cont ent While viewing cont ent, such as images or documents , tap Share → Print → → All printers , and then select a printer . Sounds and notifications Change settings for various sounds on the devic e. On the Settings screen, tap Sounds and notifications .
Settings 77 Applica tions Manage the device ’ s apps and change their settings. On the Settings screen, tap Applications . • Application manager : View and manage the apps on y our device. • Default applications : Selec t a default settings f or using apps.
Settings 78 • Device security : Check the device ’ s securit y status and scan the device f or malware. • F ind M y Mobile : Activate or deactivate the F ind My Mobile feature . This featur e can help you locat e your device if it is lost or st olen.
Settings 79 Managing shor tcuts T o add a shor tcut to an app t o the Home screen, swipe to the left, tap , and then selec t an app . T o add a shor tcut to a c ontact on the Home screen, swipe to the right and tap . T o delete a shor tcut fr om the Home screen, tap EDIT and select an app or contact with .
Settings 80 A cc ounts Add y our S amsung and Google accounts , or other accounts, t o sync with. Adding ac counts Some apps used on your device r equire a r egister ed account . Creat e accounts t o hav e the best experience with your devic e. 1 On the Settings screen, tap Ac counts → Add ac count .
Settings 81 Backup and reset Change the settings for manag ing settings and data. On the Settings screen, tap Backup and reset . • Backup accoun t : Set up or edit your Google backup account. • Back up my da ta : Back up your personal inf or mation and app data t o the Google ser ver .
Settings 82 Bat ter y View ba tter y pow er information and change po wer saving options . On the Settings screen, tap Batte r y . The usage time left shows the time r emaining befor e the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.
Settings 83 Dat e and time Ac cess and alter the f ollowing settings to control ho w the device displays the time and date . On the Settings screen, tap Date and time . If the batter y remains fully discharged or r emoved from the devic e, the time and dat e is reset.
84 Appendix T r oubleshooting Befor e contacting a Samsung Ser vice Centre , please attempt the follo wing solutions. Some situations may not apply t o your device .
Appendix 85 The t ouchscreen r esponds slowly or improperly • If you attach a prot ective cov er or optional accessories to the t ouchscreen, the touchscreen ma y not func tion properly .
Appendix 86 Sound echoes during a call Adjust the v olume by pressing the V olume key or move to another ar ea. A cellular netw ork or the Internet is often disconnected or audio quality is poor • Ensure that y ou are not block ing the device ’ s internal antenna.
Appendix 87 Error messages appear when launching the camer a Y our device must have sufficient a vailable memor y and batter y power t o operate the camer a app . I f you r eceive err or messages when launching the camera, tr y the follo wing: • Charge the batt er y .
Appendix 88 Another Bluetooth de vice is not locat ed • Ensure that the Bluet ooth wireless f eature is activated on your device . • Ensure that the Bluet ooth wireless f eature is activated on the device you wish t o connect t o.
C opyright Cop yright © 2015 Samsung Elec tronics This manual is prot ec ted under international cop yr ight law s. No par t of this manual may be r eproduced , distr ibuted , translated , or transmi.
An important point after buying a device Samsung Galaxy J5 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung Galaxy J5 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung Galaxy J5 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung Galaxy J5 you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung Galaxy J5 will certainly help you make a decision on the purchase.
If you already are a holder of Samsung Galaxy J5, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung Galaxy J5.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung Galaxy J5. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung Galaxy J5 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
