Instruction/ maintenance manual of the product DVD-V9700 Samsung
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DVD-V9700 Instruction Manual DVD-V9700 www .samsung.com 01304D_V9700_XAA_Eng1 2/22/07 8:10 AM Page 1.
ENG-2 S AFETY I NSTRUCTIONS Important Safety Instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water . 6) Clean only with a dry cloth. 7) Do not block any ventilation openings, Install in accordance with the manufacturer's instructions.
ENG- 3 S AFETY I NSTRUCTIONS Precautions T O REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE P AR TS ARE INSIDE. REFER SERVICING TO QUALIFIED SER VICE PERSONNEL. This symbol indicates “dangerous voltage” inside the product that presents a risk of electric shock or personal injury .
ENG- 4 S AFETY I NSTRUCTIONS CAUTION THIS PRODUCT UTILIZES A LASER. USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MA Y RESUL T IN HAZARDOUS RADIA TION EXPOSURE. DO NOT OPEN COVER AND DO NOT REP AIR YOURSELF .
Before you start Accessories Install Batteries in the Remote Control 1 Open the battery cover on the back of the remote control. 2 Insert two AAA batteries. Make sure that the polarities (+ and -) are aligned correctly . 3 Replace the battery cover . If the remote control doesn’t operate properly: ■ Check the polarity +, - of the batteries.
ENG-6 T ABLE OF C ONTENTS T able of Contents Safety Instructions ........................................................................................................................................2 Important Safety Instructions ..................
ENG- 7 T ABLE OF C ONTENTS Selecting the Subtitle Language ................................................................................................................38 Changing the Camera Angle ...................................................
ENG-8 Chapter 1 S ETUP General Features DVD-VCR Features ■ Perfect compatibility to play back DVDs, audio CDs or VHS T apes. ■ Composite, Component V ideo and HDMI outputs. ■ On-Screen Program (English/French/Spanish). DVD Features ■ 10-bit video digital to analog converter and 54MHz advanced digital filter .
ENG- 9 S ETUP Disc T ype and Characteristics This DVD-VCR is capable of playing the following types of discs with the corresponding logos: 5” 3 1/2” Single-sided 240 min. Double-sided 480 min. Single-sided 80 min. Double-sided 160 min. Audio + Video - DVD contains excellent sound and video due to Dolby Digital and MPEG-2 system.
ENG-10 S ETUP 1 DISC TRA Y Place the disc here. 2 OPEN/CLOSE Press to open and close the disc tray . 3 VCR Deck Insert a standard VHS video tape. 4 EJECT Press to eject a video tape if the tape is stopped. 5 (POWER) Press to turn the DVD-VCR on and of f.
ENG- 11 S ETUP 1 AUDIO OUT Connect to the Audio input jacks of your television. 2 COMPONENT VIDEO OUT - Use these jacks if you have a TV with Component Video in jacks. These jacks provide PR, PB and Y video. - If Progressive Scan (P-SCAN) is selected by pressing the P .
Œ Œ ˜ ˜ ¯ ¯ ¿ ¿ ¸ ¸ ˛ ˛ ◊ ◊ ˘ ˘ ± ± ´ ´ ˇ ˇ ¨ ¨ Ø Ø ” ” ’ ’ ˝ ˝ Ô Ô ˆ ˆ ∏ ∏ Ò Ò ENG- 12 S ETUP 1 TV button Use to operate the TV . 2 DVD button Use to operate the DVD player . 3 POWER button Press to turn the DVD-VCR on and off.
ENG- 13 Chapter 2 C ONNECTIONS DVD-V9700 Before Connecting the DVD-VCR - Always turn off the DVD-VCR, TV , and other components before you connect or disconnect any cables. - Refer to the user ’s manual of the additional components (such as a TV) you are connecting for more information on those particular components.
ENG-14 C ONNECTIONS Connection to a TV The following shows examples of connections commonly used to connect the DVD-VCR with a TV and other components. Connecting to a TV with an HDMI Jack 1 Using an HDMI-HDMI cable, connect the HDMI OUT jack on the rear of the DVD player to the HDMI IN jack of your TV .
ENG- 15 C ONNECTIONS ● HDMI (High Definition Multimedia Interface) HDMI is an interface that enables the digital transmission of video and audio data with just a single cable. Using HDMI, the DVD player transmits a digital video and audio signal and displays a vivid picture on a TV having an HDMI input jack.
ENG-16 C ONNECTIONS Connecting to a TV (Progressive) 1 Using Component video cables (not included), connect the COMPONENT VIDEO OUT jacks on the rear of the DVD-VCR to the COMPONENT IN jacks of your TV .
ENG- 17 C ONNECTIONS Connecting to a TV (Interlace) - Connecting to your TV using Component video cables. - Y ou will enjoy high quality and accurate color reproduction images. Component video separates the picture element into black and white(Y), blue(P B ), red(P R ) signals to present clear and clean images.
ENG-18 C ONNECTIONS 1 Using video/audio cables, connect the VIDEO (yellow)/AUDIO (red and white) OUT jacks on the rear of the DVD-VCR to the VIDEO (yellow)/AUDIO (red and white) IN jacks of your TV . 2 T urn on the DVD-VCR and TV . 3 Press the input selector on your TV remote control until the Video signal from the DVD-VCR appears on the TV screen.
ENG- 19 C ONNECTIONS Connection to an Audio System Connecting to an Audio System (2 Channel Amplifier , Analog) 1 Using the audio cables, connect the (LINE) AUDIO (red and white) OUT jacks on the rear of the DVD-VCR to the AUDIO (red and white) IN jacks of the Amplifier .
ENG-20 C ONNECTIONS Connecting to an Audio System (Dolby digital, MPEG2 or DTS Amplifier) 1 Using a Coaxial cable or an Optical cable (not included), connect the DIGIT AL AUDIO OUT (COAXIAL) or DIGIT AL AUDIO OUT (OPTICAL) jack on the rear of the DVD-VCR to the DIGIT AL AUDIO IN (COAXIAL) or DIGIT AL AUDIO IN (OPTICAL) jack of the Amplifier .
ENG- 21 C ONNECTIONS Connecting the Power Cord 1 Y our DVD-VCR's power cord should be plugged into a standard 120V/60Hz wall outlet. 2 T urn on the power by pressing the POWER button on the remote control or on the front panel. 3 T urn on your TV by pressing the POWER button on the TV remote control.
ENG-22 Chapter 3 I NITIAL S ETUP Selecting a Menu Language Follow these steps to change the on-screen MENU language to English, French or Spanish. 1 Press the MENU button. 2 Press the buttons to select Setup , then press the or ENTER button.
ENG- 23 I NITIAL S ETUP Setting the Clock This menu is used to set the current time. Y ou need to set the time to use timer recording. Setting the Clock Manually If Auto Setup fails to set the DVD-VCR’s internal clock by locating a local TV station, follow these steps to set the date and time manually .
ENG-24 I NITIAL S ETUP Setting the Front Panel Display Y ou can set the Front Panel Display to be bright, dim, or to automatically dim during power off. 1 Press the MENU button. 2 Press the buttons to select Setup , then press the or ENTER button.
ENG- 25 I NITIAL S ETUP 1 Press the MENU button. 2 Press the buttons to select Setup , then press the or ENTER button. 3 Press the buttons to select Auto Power Off , then press the or ENTER button to select Off , 1Hr or 2Hr .
ENG-26 Chapter 4 DVD O PERA TIONS Playing a Disc Before Play - T urn on your TV and set it to the correct V ideo Input on your TV's remote control. - If you connected an external Audio System, turn on your Audio System and set it to the correct Audio Input.
ENG- 27 DVD O PERA TIONS ▼ - Screen stops, no sound. - T o resume, press the (Play/Pause) button once again. Note If the player is left for about 5 minutes in pause mode, it will stop. ▼ - Each time the button is pressed, a new frame will appear .
ENG-28 DVD O PERA TIONS Using the Search and Skip Functions During play , you can search quickly through a chapter or track, and use the skip function to jump to the next selection. Searching through a Chapter or T rack Notes - The speed marked in this function may be different from the actual playback speed.
ENG- 29 DVD O PERA TIONS Using the Display Function When Playing a DVD/MPEG4 ▼ Y ou may use the number buttons of the remote control to directly access a title, chapter or time to start the playback from a desired time. 1 During play , press the INFO button on the remote control.
ENG-30 DVD O PERA TIONS Note T o access the desired title when there is more than one on the disc. For example, if there is more than one movie on a DVD, each movie will be identified. Most DVD discs are recorded in chapters so that you can quickly find a specific scene Allows playback of the film from a desired time.
ENG- 31 DVD O PERA TIONS Using the Disc and T itle Menu (DVD) Notes - Depending on the disc, the Disc Menu or T itle Menu may not work. - Y ou can also use the Disc Menu by using the DISC MENU button on the remote control. - The T itle Menu will only be displayed if there are at least two titles on the disc.
ENG-32 DVD O PERA TIONS Using the Function Menu (DVD) 2 Press the buttons to select Function , then press the or ENTER button. 3 Press the buttons to select DVD Function , then press the or ENTER button.
ENG- 33 DVD O PERA TIONS Repeat Play Repeat the current chapter , title, a chosen section (A-B), or all of the disc. When playing a DVD ▼ 1 During play , press the REPEA T button on the remote control. Repeat screen appears. 2 Press the ¦ buttons to select Chapter , T itle or A-B , then press the ENTER button.
ENG-34 DVD O PERA TIONS Slow Play This feature allows you to slowly to repeat scenes containing sports, dancing, musical instruments being played etc., so you can study them more closely . When playing a DVD 1 During play , press the PLA Y/P AUSE ( ) button.
ENG- 35 DVD O PERA TIONS Adjusting the Aspect Ratio (EZ View) Set the aspect ratio (length x width) of your TV screen so the DVD-VCR will display movies at the appropriate size for your television. T o Playback using Aspect Ratio (DVD) Press the EZ VIEW button on the remote control.
ENG-36 DVD O PERA TIONS If you are using a 4:3 TV For 16:9 aspect ratio discs - 4:3 Letter Box Displays the content of the DVD title in 16:9 aspect ratio. The black bars will appear at the top and bottom of the screen. - 4:3 Pan Scan The left and right portions of the screen are cut off and the central portion of the 16:9 screen is displayed.
ENG- 37 DVD O PERA TIONS Selecting the Audio Language Y ou can select a desired audio language quickly and easily with the AUDIO button. Using the AUDIO button (DVD/MPEG4) 1 During play , press the AUDIO button. Audio languages change when the ¦ ¦ / button is pressed repeatedly .
ENG-38 DVD O PERA TIONS Selecting the Subtitle Language Y ou can select a desired subtitle quickly and easily with the SUBTITLE button. Using the SUBTITLE button (DVD/MPEG4) 1 During play , press the SUBTITLE button. The subtitle changes when the button is pressed repeatedly .
ENG- 39 DVD O PERA TIONS 1 Press the ANGLE button, then the ANGLE ( ) icon will appear with the current angle number and the number of angles available. 2 Press the ¦ button repeatedly to select the desired angle. T o remove the ANGLE ( ) icon, press the CLEAR or RETURN button.
ENG-40 DVD O PERA TIONS 1 During play , press the MARK button on the remote control. 3 Press the (Play/Pause) button to play the marked scene. 2 Press the ¦ buttons to select a marked scene. Recalling a Marked Scene 1 During play , press the MARK button on the remote control.
ENG- 41 DVD O PERA TIONS Using the Zoom Function (DVD) ▼ During DVD play , press ENTER to zoom in 2X/4X/2X/Normal in order . Y ou can also select the Zoom function directly using ZOOM button on the remote control. Note Depending on the disc, the Zoom function may not work.
ENG-42 DVD O PERA TIONS Clips Menu for CDAudio/ MP3/ WMA/JPEG/ MPEG4 Discs with MP3/WMA/JPEG/MPEG4 contain individual songs and/or pictures that can be organized into folders as shown below . They are similar to how you use your computer to put files into different folders.
ENG- 43 DVD O PERA TIONS CD Audio/MP3/WMA Playback 1 Open the disc tray . 2 Place the disc on the tray . 3 Close the tray . ▼ When a disc or a folder contains both MP3 and WMA files, only one type will be played, not both. 4 Press the buttons to select a song file.
ENG-44 DVD O PERA TIONS CD-R MP3/WMA file When you record MP3 or WMA files on a CD-R, please refer to the following. - Y our MP3 or WMA files should be ISO 9660 or JOLIET format. ISO 9660 format and Joliet MP3 or WMA files are compatible with Microsoft's DOS and Windows, and with Apple's Mac.
ENG- 45 DVD O PERA TIONS MPEG4 Playback MPEG4 Play Function A VI files are used to contain the audio and video data. Only A VI format files with the “.avi” extensions can be played. 1 Open the disc tray . Place the disc on the tray . Close the tray .
ENG-46 DVD O PERA TIONS Notes - Some MPEG4 files created on a personal computer may not be able to be played back. That is why Codec T ype, V ersion and Higher resolution higher than the specifications are not supported. - This unit supports CD-R/RW written in MPEG4 in accordance with the “ISO9660 format”.
ENG- 47 DVD O PERA TIONS Picture CD Playback 1 Select the desired folder then press the ENTER button. Notes - Press the (Stop) button to return to the clips menu. - When playing a Kodak Picture CD, the unit displays the Photo directly , not the clips menu.
ENG-48 DVD O PERA TIONS CD-R JPEG Discs - Only files with the “.jpg” and “.JPG” extensions can be played. - If the disc is not finalized, it will take longer to start playing and not all of the recorded files may be played. - Only CD-R discs with JPEG files in ISO 9660 or Joliet format can be played.
ENG- 49 DVD O PERA TIONS Using the Setup Menu The Setup menu lets you customize your DVD-VCR by allowing you to select various language preferences, set up a parental level, and even adjust the player to the type of television screen you have. ΠLanguage Setup: Setup of the Language.
ENG-50 DVD O PERA TIONS Setting Up the Language Features If you set the audio and subtitle language in advance, the settings will automatically be applied every time you watch a movie. ▼ - Once the language is selected, the screen returns to the Language Setup menu.
ENG- 51 DVD O PERA TIONS Language Function ▼ - If the selected language is not recorded on the disc, the original pre- recorded language is selected. ▼ - Select “Original” if you want the default soundtrack language to be the original language the disc is recorded in.
ENG-52 DVD O PERA TIONS Setting Up the Audio Options Audio Options allows you to set up sound for use with your external audio system. 2 Press the buttons to select DVD , then press the or ENTER button. 3 Press the buttons to select Audio Setup , then press the or ENTER button.
ENG- 53 DVD O PERA TIONS Audio Options Note Even when PCM Down sampling is Of f, some discs will only output down sampled audio through the digital outputs. Dolby Digital Out - PCM: Converts to PCM(2CH) audio. - Bitstream: Outputs Dolby Digital via the digital output.
ENG-54 DVD O PERA TIONS Setting Up the Display Options Display options enable you to set various video functions of the player . 2 Press the buttons to select DVD , then press the or ENTER button. 3 Press the buttons to select Display Setup , then press the or ENTER button.
ENG- 55 DVD O PERA TIONS Display Options TV Aspect Depending on the type of television you have, you may want to adjust the aspect ratio (screen setting). - 4:3 Letter Box: Select when you want to see the total 16:9 ratio screen the DVD supplies, even though you have a TV with a 4:3 ratio screen.
ENG-56 DVD O PERA TIONS HDMI This setting is used when the DVD-VCR is connected by HDMI to Display devices (TV , projector , etc). Resolution - 480p : 720 x 480 - 720p : 1280 x 720 - 1080i : 1920 x 1080 Format This feature can be used to fine-tune the HDMI output of this DVD-VCR unit to your TV or Monitor for the best color reproduction.
ENG- 57 DVD O PERA TIONS ● Consult your TV User ’ s Manual to find out if your TV supports Progressive Scan. If Progressive Scan is supported, follow the TV User ’ s Manual regarding Progressive Scan settings in the TV’s menu system. ● If the V ideo Output is set incorrectly , the screen may not display an image.
ENG-58 DVD O PERA TIONS Setting Up the Parental Control The Parental Control function works in conjunction with DVDs that have been assigned a rating, which helps you control the types of DVDs that your family watches. There are up to 8 rating levels on a disc.
ENG- 59 DVD O PERA TIONS 6 Press the buttons to select the Rating Level you want, then press the or ENTER button. e.g) Setting up in Level 6. ▼ - T o make the DVD setup menu disappear , press the MENU button. - For example, if you select up to Level 6, discs that contain Level 7 or 8 will not play .
ENG-60 DVD O PERA TIONS 4 Press the buttons to select Change Password , then press the or ENTER button. 5 Enter your password, then press the or ENTER button. Enter your new password, then press the or ENTER button. ▼ - T o make the DVD setup menu disappear , press the MENU button.
ENG- 61 DVD O PERA TIONS 2 Press the buttons to select DVD , then press the or ENTER button. 1 W ith the unit in Stop mode, press the MENU button on the remote control. 3 Press the buttons to select DivX(R) Registration , then press the or ENTER button.
ENG-62 Chapter 5 VCR O PERA TIONS In this chapter , you will learn how to play a video cassette tape, how to use the time counter and memory stop features, and how to record a program as you are watching TV .
ENG- 63 VCR O PERA TIONS Playing a Pre-Recorded V ideo Cassette T ape Playing the T ape 1 Insert the video cassette tape. ▼ - For more information on the safety tab, see page 74. 2 If the tape doesn’t begin to play automatically , press the (Play/Pause) button.
ENG-64 VCR O PERA TIONS Special VCR Playback Features While a videotape is playing, you can enjoy a variety of special playback features, including Still, Frame Advance, Skip, Repeat, and more. Press the Play/Pause button again to resume normal playback.
ENG- 65 VCR O PERA TIONS 1 Insert and play a video cassette tape. As soon as the tape begins to play , the VCR begins automatic tracking. 2 If automatic tracking doesn’t remove the streaks from the picture, press and hold the TRK/TV CH or TRK/TV CH button until the streaks disappear .
ENG-66 VCR O PERA TIONS 2 Press the buttons to select VCR , then press the or ENTER button. n 3 Press the buttons to select T ape Length , then press the or ENTER button to select the correct cassette length. 1 Press the MENU button on the remote control.
ENG- 67 VCR O PERA TIONS 2 Press the buttons to select VCR , then press the or ENTER button. n 3 Press the buttons to select Auto Play , then press the or ENTER button to select On or Off . 1 Press the MENU button on the remote control.
ENG-68 VCR O PERA TIONS 2 Press the buttons to select VCR , then press the or ENTER button. n 3 Press the buttons to select Auto Repeat , then press the or ENTER button to select On or Off . 1 Press the MENU button on the remote control.
ENG- 69 VCR O PERA TIONS Using the T ape Counter The tape counter: - Indicates the elapsed time in the play and record modes (hours, minutes and seconds). - Is reset when a cassette is inserted in the DVD-VCR. - Allows you to easily find the beginning of a sequence.
ENG-70 VCR O PERA TIONS 5 While the DVD-VCR is in pause mode, press the REC button. The pause mode is displayed on the screen. Using the Assemble Edit Function This function allows you to start a new recording at a specific position on the cassette while maintaining a very smooth scene change.
ENG- 71 VCR O PERA TIONS 6 Select the source from which you wish to record by pressing: - The CH or button for television channel. - The INPUT SEL. button for the LINE1 or LINE2 input source. 7 Press the REC button to start recording. When you have finished recording, press the (Stop) button.
ENG-72 VCR O PERA TIONS 2 Press the buttons to select Function , then press the or ENTER button. 3 Press the buttons to select VCR Function , then press the or ENTER button. VCR Function can be displayed simply by pressing the SEARCH button.
ENG- 73 VCR O PERA TIONS Go T o [0:00:00] Stop Use this feature when you want to search for the 0:00:00 counter position on a cassette. Press the CLEAR button at the point on the tape where you want to set the counter to [0:00:00] .
ENG-74 VCR O PERA TIONS If you wish to protect a cassette, break off the tab using a small screwdriver . T o re-record over a protected cassette (safety tab broken), cover the hole with adhesive tape. Basic Recording Y ou can record a TV show in progress by inserting a blank tape and pressing the REC button.
ENG- 75 VCR O PERA TIONS T o W atch a DVD while Recording Insert a DVD in the DVD tray and press the (Play/Pause). The output will automatically change to the DVD.
ENG-76 VCR O PERA TIONS Using One-T ouch Recording One-T ouch Recording (OTR) allows you to add recording time in 30-minute increments up to 4 hours at the touch of a button. 1 Insert a blank VHS tape into the VCR deck. 2 Use the CH or buttons to select the desired TV channel, or press the INPUT SEL.
ENG- 77 VCR O PERA TIONS Press the SPEED button on the remote control to select the Record Speed. - SP: Standard Play , for best quality . - SLP: Super Long Play , for maximum recording time (3 times SP). 5 Add Recording Time Continue pressing REC button to add recording time in 30 minute increments up to 4 hours.
ENG-78 VCR O PERA TIONS Making a T imer Recording Insert a blank videotape into the VCR deck. Be sure to leave the Record Safety T ab intact. With the T imer Recording function, you can program up to 7 events at a time to record up to a month in advance.
ENG- 79 VCR O PERA TIONS 5 Save Timer Recording Press the RETURN button to finish setting the timer recording. Stop the DVD-VCR or turn the power off. Then the DVD-VCR will automatically turn on and begin recording at the time you set. T o stop the timer recording, press the POWER button or press the (Stop) button twice.
ENG-80 VCR O PERA TIONS Chapter 6 R EFERENCE Using the TV Buttons on the Remote Control Y our DVD-VCR remote control will work with Samsung televisions and compatible brands. T o determine whether your television is compatible, follow the instructions below .
ENG- 81 M EMO T roubleshooting Before contacting a Samsung authorized service center , perform the following simple checks. If you are unable to solve the problem after reading the above instructions,.
ENG-82 VCR O PERA TIONS Forgot password The screen is blocked If you experience other problems. • Press the / button for more than 5 seconds with no disc in the unit. All settings will revert to the factory settings. • From a cold start with no disc in unit, press the / button simultaneously on the front panel for 5 seconds.
ENG- 83 VCR O PERA TIONS - Samsung Electronics Co., Ltd reserves the right to change the specifications with out notice. - Weight and dimensions are approximate.
ENG-84 M EMO 01304D_V9700_XAA_Eng3 2/22/07 8:28 AM Page 84.
ENG- 85 M EMO 01304D_V9700_XAA_Eng3 2/22/07 8:28 AM Page 85.
ENG- 86 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. North America Latin America Europe CIS Asia Pacific Middle East & Africa CANADA 1-800-SAMSUNG (7267864) www .
W arranty LIMITED W ARRANTY T O ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new , in the original carton to .
AK68-01304D Samsung Electronics America, Inc. 105 Challenger Road Ridgefield Park, NJ 07660-051 1 1-800-SAMSUNG (7267864) www .samsung.com US Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center .
An important point after buying a device Samsung DVD-V9700 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung DVD-V9700 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung DVD-V9700 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung DVD-V9700 you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung DVD-V9700 will certainly help you make a decision on the purchase.
If you already are a holder of Samsung DVD-V9700, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung DVD-V9700.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung DVD-V9700. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung DVD-V9700 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
