Instruction/ maintenance manual of the product CLX-8385ND Series Samsung
Go to page of 201
CLX-8385ND Series Multi Functional Printer User’s Guide imagine the possibilities Thank you for purchasing a Samsung product..
© 2009 Samsung Ele ctronics Co., Ltd. All rights reserved. This user ’s guide is provided for informatio n purposes only . Al l information included herein is subject to change without no ti c e. Samsung Electronics is not responsible for any direct or ind irect damage s, aris ing from or related to use of this user ’s guide.
C ONT A CT SAMSUNG WORLDWIDE If you have any comments or questions regarding Samsung products, contact the Samsung customer care center . Country Customer Care Center Web S i te ARGENTINE 0800-333-3733 www.samsung.com/ar AUSTRALIA 1300 362 603 www.samsung.
U.A.E 800-SAMSUNG (726-7864) 8000-4726 www.samsung.com/ae U.K 0845 SAMSUNG (726-7864) www.samsung.com/uk U.S.A 1-800-SAMSUNG (7267864) www.samsung.com/us UKRAINE 8-800-502-0000 www.samsung.u a UZBEKISTAN 8-10-800-500-55-500 www.samsung.com/ kz_ru VENEZUELA 0-800-100-5303 www.
C ONTENT S About this user’s guide ............. ... ... ........... ... ................... ............ ........... ........... ........... ...... ........... ........... .............. ...... i Finding more information ............ ... ... ......
4. Loading originals and print media Loading originals ................. ........... .............. .............. ........... .............. .............. ........... ... .................... ........... ......... 4.1 On the scanner glass ...... ...
Setting the fax header ................ ... .. ... ........... ... ... ... ........... ... ... .. ............ .. ... ............ .. ... ... .... ............. ........... ......... 6.3 Sending a fax .................... .............. ..............
Registering local authorized users ................ ... ... ... ........... ... ... .. ............ .. ... ... ........... ... ... ........... ........... ............ ... 7.3 Register authorized network users ........................ .............. .
10. Machine status an d ad vanced setup Machine Setup ............................ ........... .............. .............. ........... .............. ............... ...... ...................... .............. . 10.1 Machine Status screen .........
Touch screen problem .................... ... ... ... ........... ... ... ........... ... .. ... ........... ... ... ... ........... ... ... .... ........................ .. 12.15 Paper feeding problems .......... .............. .............. .......
i About this user’ s guide This user ’s guide provides inform ation about basic understanding of the machine as well as detailed explanation on each step during the actual usage. Both novice users and professional us ers can refer to this guide for installing and using the machine.
ii Safety and Regulatory Information Import ant Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock and injury to people: 1 Read and understand all instructions.
iii Ozone Safety During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator . However , it is adv isable that the machine be operated in a well ventilated area. If you need additional information about ozone, please request your nearest Samsung dealer .
iv Fax Branding The T elephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other el ectronic device to send any message via a telephone facsimile machine unle.
v Y ou must connect the blue wire to the pi n which is marked with the letter “N” or colored black. Y ou must connect the brown wire to the pi n which is marked with the letter “L” or colored red. Y ou must have a 13 amp fus e in the plug , ada ptor , or at the distribution board.
vi Redistribution and use in source a nd binary forms, with or witho ut modification, are permitte d provided that the following conditions are met: 1. Redistributions of source code must retain the copyri ght notice, this list of conditions and the follo wing disclaimer.
1 .1 < Introduction> 1 Introduction Thank you for purchasing this Samsu ng multifunction al product. Y our machine provides printing, copying, scanning, and faxing function s.
1 .2 < Introduction> Use USB flash memo ry devices IPv6 Machine features The table below lists a general overview of features supporte d by your machine. ( : Included, O: Optional * ) If you have a USB memory device, you can use it in various ways with your machine.
1 .3 < Introduction> Machine overview These are the main components of your machine. Front view • The symbol * is a mark for the optional device.
1 .4 < Introduction> Rear view • The symbol * is a mark for the optional device. 1 Finisher (St acker & St apler) * 7 USB port 2 Finisher output tray (St acker & St aple r) * 8 Network.
1 .5 < Introduction> Control p anel overview Caution When you use the touch scre en, us e your fin ger only . Th e screen may be damaged with a sharpen pen or anything else. 1 Machine Setup : Leads you to the machine setup and advanced settings.
1 .6 < Introduction> Introducing the touch screen and useful buttons T ouch screen The touch screen allows for user-friendl y operation of the machine. Once you press the home icon ( ) on the screen, it shows the Main screen. • : Shows Help. Y ou can find the explanation by feature content s.
1 .7 < Introduction> Power Saver button When the machine is not in use, save electri city with the provided po wer save mode. Pressing this button puts the machine into power save mode. (Page 3.6) If yo u pres s Power Saver button for more than two seconds, a window appears, requesting that you turn the power off.
1 .8 < Introduction> Menu map The control panel provides access to various menus to set up the machine or use the machine's functions. Th ese menus can be accessed by pressing Machine Setup , Job St atus or touching menus on the display screen.
1 .9 < Introduction> Machine Setup button When you press the Machine Setup butto n on the control panel, the screen displays four menus. Machine Status shows the supplies life, billing, counters and reports. Admin Setting lets you set the advanced setup to use your machine in depth and conven iently .
2 .1 < Software overview> 2 Software overview This chapter gives you an overview of the software that comes with your machine. Further details how to use the software are explained in the Software section .
2 .2 < Software overview> Printer driver features Y our printer drivers suppo rt the followi ng standard features: • Paper source selection • Paper size, orientation and media type • Number of copies In addition, you can use various spec ial pri nti ng features.
2 .3 < Software overview> Macintosh Linux Operating system Requirement (recomm ended) CPU RAM Free disk space Mac OS X 10.4 or lower • Intel P rocessor • Power PC G4/ G5 • 128 MB for a Power PC based Mac (512 MB) • 512 MB for a Intel-based Mac (1 GB) 1 GB Mac OS X 10.
3 .1 < Getting St arted> 3 Getting Started This chapter gives you step-by-st ep instructions for setting up the machine. This chapter includes: • Setting up the hardware • Setting up the net.
3 .2 < Getting St arted> 3 After a moment a message asking you to print a pattern paper will appear . Press Print . Pattern printing will start. 4 When p a ttern p aper is printed ou t, place the p attern paper on the scanner glass and press Scan .
3 .3 < Getting St arted> 9 Select Static and then enter IP Address , Subnet Mask and Gateway address fields. T ouch the input area then, enter addresses by number keypad on the control panel. Note Contact the network administrator , if you are not su re how to configure.
3 .4 < Getting St arted> 5 Select T yp ic al installation for a network printer , and then click Next . 6 The list of printers available on the network appears. Select the printer you want to install from the list and then click Next . • If you click the Advanced button , you can sea rch a printer with the SNMP Community Name .
3 .5 < Getting St arted> Note If you cannot find your prin ter name, click to refresh the list. 9 Enter the network inte rface's MA C address, IP addre ss, subnet mask, default gateway , and the n click Apply . Note If you do not kno w the network interface's MAC address, print the machine's network informa tion report.
3 .6 < Getting St arted> Machine's basic settings After installation is complete, you may want to set the machine's default settings. Check the next explanation if you would like to se t or change values. Setting the authentication password T o set your machine up or change the setti ngs, you have to logi n.
3 .7 < Getting St arted> 6 Select appropriate optio n and time. • Low Power Save : Keeps the temperature of the fuser unit under 100 °C , and turns off the fans within the machine except a core fan for the fuser unit. • Power Save : Turns of f all th e fans even for the fuser unit after certain time.
3 .8 < Getting St arted> • OCR : OCR-A, OCR-B Underst anding the keyboard Y ou can enter alphabet characters, numbers, or special symbols using the keyboard on the touch screen. Th is keyboard is specially arrang ed like a normal keyboard for better usability for the user .
4 .1 < Loading ori ginals and pr int media> 4 Loading originals and print media This chapter introduces you how to load originals and print media into your machine.
4 .2 < Loading ori ginals and pr int media> T o loa d an orig inal into the DADF: 1 Flex or fan the edge of the paper stack to separate the pages before loading originals. 2 Load the originals face up into the DADF . Make sure that the bottom of the original stack matches the paper size marked on the document input tray .
4 .3 < Loading ori ginals and pr int media> Specification on print media Ty p e Size Dimensions Wei gh t Capaci ty a a. Maximum capacity may dif fer depending on media we ight, thickness, and env iro nmental conditions. Plain paper Letter 216 x 279 mm (8.
4 .4 < Loading ori ginals and pr int media> Media sizes supported in each mode Guidelines for selecting and storing print media When selecting or loading paper , envelopes, or other print materials, keep these guidelin es in mind: • Always use print media that conform with the specification s liste d on page 4.
4 .5 < Loading ori ginals and pr int media> T ransparencies • T o avoid damaging the machine , use only transparencies designed for use in laser printers. • T ransparencies used in the printer must be able to withstand the machine’s fusing temperature.
4 .6 < Loading ori ginals and pr int media> Changing the size of the p aper in the paper tray T o loa d long er si zes of paper , such as Leg al-sized paper , you need to adjust the paper guides to extend the paper tray . Note If you have in stalled an o ptional high capacity fee der, refer to Quick Install Sheet to adjust paper size.
4 .7 < Loading ori ginals and pr int media> Loading p aper Loading p aper in tray 1, opt ional tray or optional high cap acity feed er Load the print media you use for the majority of your print jobs in the tray 1. The tray 1 can hold a maximum of 520 sheets of 80 g/m 2 (20 lb bond) plain paper .
4 .8 < Loading ori ginals and pr int media> In the multi-purpose tray The multi-purpose tray can hold specia l sizes and types of pri nt material, such as transparencies, postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colore d paper .
4 .9 < Loading ori ginals and pr int media> 4 Squeeze th e multi-purpose tray pape r width guid es and adj ust them to the width of the paper . Do not force too mu ch, or the paper will be bent, which will resu lt in a paper jam or skew . 5 After loading paper , set the paper type and size for the multi- purpose tray .
5 .1 < Copying> 5 Copying This chapter gives you informati on abo ut using your machine as a copy machine. This chapter includes: • Understanding the Copy screen • Copying originals • Chan.
5 .2 < Copying> Image t ab • Erase Edge : Allows you to erase punch holes, staple marks, and fold creases along any of the four documents edges. (Page 5 .9 ) • Erase Background : Prints an image with no background. (Page 5.10) • Margin Shif t : Creates a binding edge for the document.
5 .3 < Copying> Note T o cancel the current copy job, press St op on the control panel. Or you can delete the current and pending job using Job Status on the control panel.
5 .4 < Copying> • 1 -> 2 Sided, Rot ate Side 2 : Scans one side of the originals and prints on both sides of the paper , but the information on the back side of the print out is rotated 180°. • 2 -> 1 Sided : Scans both sides of the originals and prints each of one on a separate sheet.
5 .5 < Copying> Selecting the type of originals Press the Basic tab and select an appropriate original type. • Te x t : Use for origi nals containing mostly text. • T ext/Photo : Use for originals with mixed text and photographs. • Photo : Use when originals are photo graph s.
5 .6 < Copying> LEFT , TO P : X-000mm/Y -000mm, RIGHT , BOTT OM: X-1 10mm/Y - 090mm • Number o f Imag es : Select how many images are on a page. (select number 4.) • Image Position : Sele ct the position of a page which images are on. If you choose to copy four images, you have to select four positions here.
5 .7 < Copying> Note If this option is g rayed out, select following options in the Basic tab to activate it; - Duplex to 1 -> 1 Sided - Reduce/Enlarge to Original(100%) - Paper Supply to Tr a y . 5 Press On to activa te this feat ure. 6 Press OK .
5 .8 < Copying> 5 Press On to activate this feature, and select detailed settings for each option. • 1 Sided Original : Copys on one side of the paper . • 2 Sided Original : Copys on both sides of the paper . 6 Press OK . 7 Press Star t on the control panel to begin copying.
5 .9 < Copying> Overlay copying If you scan and store the data such as fo rmat, you can copy the original with the previously stored data. 1 Place the originals face up in the DADF . Or place a single original face down on the scanner glass. (Page 4.
5 .10 < Copying> • Small Original Erase : Erases 0.25" (6mm) from the edge of the copies. The original must be pl aced on the scanner glass to use this feature. • Hole Punch Erase : Erases hole punch marks from the left edge of the copies.
6 .1 < Faxing (Opti ona l )> 6 Faxing (Optional) This chapter gives you informati on abo ut using your machine as a fax machine. This chapter includes: • Prep aring to fax • Understanding th.
6 .2 < Faxing (Opti ona l )> Check Notify me on delivery , when the fax delivered to the recipients successfully . 7 Click Send . Note For more informa tion about Samsun g Network PC Fax , click Help . Checking a sent fax list Y ou can check a sent fax list on your computer .
6 .3 < Faxing (Opti ona l )> Image t ab • Original T ype : Enhances the fax quality based on the type of the original document being scanned. (Page 6.7) • Darkness : Adjusts the level of lightn ess or darkness of the fax. (Page 6.7) • Erase Background : Red uces dark backgrounds or paper patterns as in newspaper originals.
6 .4 < Faxing (Opti ona l )> Book on the right side of the screen, if you have stored frequently used fax numbers. 6 T o add a numbe r , press Add No . 7 Press Star t on the control panel. The machine starts to scan and send a fax to destinations.
6 .5 < Faxing (Opti ona l )> 4 Press the Advanced tab > Delay Send . 5 Press On . 6 Enter Job Name using the keyboard on the display , select Start Tim e with le ft/right arrows. • If you do not enter Job Name , the machine assig ns the job name as 'Fax Send Job xxx'.
6 .6 < Faxing (Opti ona l )> Receiving faxes manually using an extension telephone This feature works best when you are using an extension te leph one connected to the EXT socket on the back of your machine . Y ou can receive a fax from someone you are talking to on the extension telephone, without goin g to the fax machine.
6 .7 < Faxing (Opti ona l )> Adjusting the document settings Before sending a fax, you can adjust the document settings, such as resolution, darkness, color , duple x a nd so forth. Refer to explanation of this section. Note The document setting herein is for only current job.
6 .8 < Faxing (Opti ona l )> 1 Press Fax > the Basic tab > Indivi dual . • Edit : Changes the User Name , Speed No. , Phone No. and Email . • New : Creates the new Spe e d No . and phone no.. • Delete : Deletes the selected Speed No.
6 .9 < Faxing (Opti ona l )> Note S peed Dial numbers can be imported from an *.csv file. Using the polling option Polling is used when one fax machi ne requests another to send a document. This is useful when the person with the original document is not in the office.
6 .10 < Faxing (Opt ional) > 2 Press the Advanced tab > Mailbox > Poll from Remote . 3 Enter Remote Fax No , Mailbox No. , and Passcode . All these field are filled with informa tion from the sender . Note Y ou can use Delay Poll From Remote to poll a fax from the remote machine's Mailbox at certain time within 24 hours.
6 .11 < Faxing (Opt ional) > 4 Press the Advanced tab > Mailbox > Sto r e . 5 Enter Mailbox No. and Passcode whi c h are set from Creating Mailbox in page 6.10. 6 Press OK . Faxing to a re mote Mail box T o fax and store the orig inals in a re cipient's Ma ilbox in this machine, you can use the Send to Remote feature.
6 .12 < Faxing (Opt ional) > Sending a fax in toll save time Y ou can set the machine to send a fa x in toll save time to save a telephone fee. If you send a fax after setting this feature, fax d ata will be stored in machine's memory and the machine will start to send fax in toll save time.
6 .13 < Faxing (Opt ional) > Forwarding a sent fa x to oth e r destination by an email Note If Forward to Server Setting is on, this optio n will be grayed ou t. 1 Press Machine Setup on the control panel. 2 Press Admin Setting . When the login messa ge pops up, enter password and press OK .
6 .14 < Faxing (Opt ional) > Forwarding a sent fax to other destination by server Note If Forward to Email Setting is on, this option will be grayed out. The server setting must be done in SyncThru Web Servic e prior to this option on. 1 Press Machine Setup on the control panel.
7 .1 < Scanning> 7 Scanning Scanning with your machine lets you turn hard copy originals into digital files. There are two ways to scan originals, one is using the USB cable to directly connect the machine with your computer , and the other is using the network scan feature which scan s and sends to a spe cific destination via the network.
7 .2 < Scanning> • Options : - Original Size : Set s the origina ls to a sp eci fi c fi xe d si ze. (Page 7.9) - Original T ype :Selects whether the original is text or photo. (Page 7.9) - Color Mode : Adjust s the color options of the scan output.
7 .3 < Scanning> Image t ab • Original T ype : Selects whether the original is text or photo. (Page 7.9) • Color Mode : Adjusts the color options of the scan output. If the original is color and you want to scan in color , press Color Mode .
7 .4 < Scanning> 3 Enter the IP address in dotted de cimal notation or as a host name. 4 Enter the server port number , from 1 to 65535. The default port number is 88. 5 Y ou can add a backup domain as a previous step. 6 Click Apply . Network user auth orized by SMB 1 Enter the doma in that is used for SMB login.
7 .5 < Scanning> 4 Press the From tab and enter the sender ’s email address. 5 Press the To / Cc / Bcc tab and enter the Recipient's email address. 6 Press the Subject tab and enter the subject of the email. 7 Press the Message tab and enter the contents of the email.
7 .6 < Scanning> 4 Click Machine Settings > LDAP Server Setup . Then the LDAP Server screen shows on the right side. 5 Enter IP Address or Host Name or Host Name and LDAP server and Port . 6 Enter opti onal information. 7 Click Apply . Note The LDAP server administrator must store the email address data.
7 .7 < Scanning> Set Scan Button tab Scan Destination • A vailable Destination List : Shows the l ist of applications currently linked to scann ed images in the PC’ s registry. Select the program you want to use and click the right arrow and add to Front Panel Desti na tio n List .
7 .8 < Scanning> 6 Select the index nu mber from 1 to 20. 7 Enter a na me in Alias for the Setup for the correspondi ng Server List entry . This na me will be displayed on your machine. 8 Select IP Address or Host Name . 9 Enter the server address in dotted decimal notation or a host name.
7 .9 < Scanning> Changing the scan feature settings This part explains how to adjust the document setting s for each scan job, such as resolution, dup lex, original size, type, col or mode, darkness, and more. The options you change will be maintained for a certain time, but after that period, the options wil l be reset to default val ues.
7 .10 < Scanning> Or , Press Scan to Email > the Options tab > Color Mode . Or . Press Scan to PC > the Image tab > Color Mode . Select the appropriate opti on and press OK . • Color : Uses color to di splay an image. 24 bits per pixel, 8 bits for each RGB, is used for 1 pixel.
7 .11 < Scanning> File Format Y ou can select the file format befor e you proceed with the scanni ng job . Press Scan to Server > the Output tab > File For mat . Or , Press Scan to Email > the Options tab > File Format . Or . Press Scan to PC > the Outpu t tab > File Format .
8 .1 < Basic printing > 8 Basic printing This chapter explains common printing tasks. Printing a document Y our machine allows you to print from various Windows, Macintosh, or Linux applications. The exact steps fo r printing a document ma y vary depending on the application you use.
9 .1 < Using USB flash memory > 9 Using USB flash memory This chapter explains how to use an USB memory device with your machine. This chapter includes: • About USB memory • Understanding th.
9 .2 < Using USB flash memory > Scanning to an USB memory device Y ou can scan a document and save the scanned image onto a USB memory device. When you scan a document, the machine uses the default settings such as the resol ution. Y ou can also customize yo ur own scan setting.
9 .3 < Using USB flash memory > Image t ab • Original T ype : Selects whether the original is text, text/photo or photo. (Page 9 .4 ) • Color Mode : Selects the color options of the scan output. If the original is color and you want to scan in color , press Color Mode .
9 .4 < Using USB flash memory > Use up/down arrows to go to the next screen. Select the appropriate option and pre ss OK . Original T y pe Y ou can set the original document type in order to enhan ce the quality of a document being scanned. Press Scan to USB > the Image tab > Orig inal T ype .
9 .5 < Using USB flash memory > Quality Y ou can use this option to produce a high quality document. High er quality you select a larg er file size you get. Press Scan to USB > the Output tab > Quality . Or, press USB > Scan to USB > the Outpu t tab > Qualit y .
9 .6 < Using USB flash memory > Printing from a USB memory device Y ou can directly print files stored o n a USB memory device. Y ou can print TIFF , BMP , JPEG , PDF and PRN files. Direct Print option supported file types: • PRN: Only files created by provi ded driver with you r machine are compatible.
10 .1 < Machine status an d advanced setup> 10 Machine status and advanced setup This chapter explains h ow to browse the current status of your machine, and the method of setti ng for the advanced machine setup. Please read this chapter carefully in order to use your machine's diverse features.
10 .2 < Machine status an d advanced setup> Browsing the machine’s st atus Y ou can browse the machine information and valid ate some features of the machine. 1 Press Machine Setup on the control panel. 2 Press Machine St atus > the Machine In fo.
10 .3 < Machine status an d advanced setup> Language It allow s you to change th e language that appears on the to uc h screen. Power Saver Y ou can reduce energy con sumption by setting these features . Power Saver has two options, first Low Power Save turns of f the scanner lamp under the glass.
10 .4 < Machine status an d advanced setup> Multi-Bin Y ou can choose the output mod e for printouts. • Mailbox : Printouts are stacked in the bin you have set. If you set the mailbox to Bin3, printouts will be stacked in Bin3. • Job Separator : Printout s are stacked in the sequence o f job order in each bin.
10 .5 < Machine status an d advanced setup> Fax Setup This machine offers you with various options to you for setting up the fax system. Y ou can change the default se ttings for your preferences and needs. 1 Press Machine Setup on the con trol panel.
10 .6 < Machine status an d advanced setup> Prefix Dial This feature allows you to set a prefix of up to five digits. This number will be dialed before any automatic number is dialed. User may set this to access a P ABX(example 9 ) or area code number (example 02).
10 .7 < Machine status an d advanced setup> Authentication This feature lets you control and lock al l outgoing data, or cha nge the pas sw or d. 1 Press Machine Setup on the control panel. 2 Press Admin Setting . When the login message pops up, then enter password and press OK .
10 .8 < Machine status an d advanced setup> Optional Service When you want to add the optional features for this machine, you have to install the optional kit and then set the machin e to enable and activate those features. Follow the next steps to enable those features.
10 .9 < Machine status an d advanced setup> Auto Color Registrati on The machine virtually prints certain p atterned image to calibrate the color prin ting posi tio n. This feature enhances the colored image sharper and clea rer , which means the machine prints the colored image on the paper more like the one in the monitor .
10 .10 < Machine status an d advanced setu p> Document Box Management Y ou can set a person performing deletion of th e pub lic boxes in Public . 1 Press Machine Setup on the control panel. 2 Press Admin Setting . When the login message pops up, then enter password and press OK .
10 .11 < Machine status an d advanced setu p> Report Configuration Report Y ou can print a report on the machine's overall co nfiguration. Fax Report Y ou can set to print the information of a fax reports. • Multi Send Repo rt : When you fax to several desti nation, set this option to print a transmission repo rt.
11 .1 < Maintenance> 11 Maintenance This chapter provides information for maintaining your machine. This chapter includes: • Printing a machine report • Monitoring the sup plies life • Fin.
11 .2 < Maintenance> Sending the toner reorder notification Y ou can set the machine to alert you that the toner cartridge needs to be reordered . 1 Press Machine Setup on the control panel. 2 Press Admin S ett ing . When the login message pops up, then enter password and press OK .
11 .3 < Maintenance> Maint aining the toner cartridge T oner cartridge storage T on er cartridg es contain components that are sensitive to light, temperature, and humidity . Samsung suggests users follow the recommendations to ensure the opti mum performan ce, highest quality , and longest li fe from your new Samsung toner cartridge.
11 .4 < Maintenance> T on er particles can be released insi de the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur . 4 Pull the corresponding toner cartridge out from the machine .
11 .5 < Maintenance> 3 Open the front cover . 4 Pull the corresponding toner cartridge out from the machine . 5 Remove the new toner cartridge from its bag. 6 Thoroughly roll the new cartridge five or six times to distribute the toner evenly inside the cartridge .
11 .6 < Maintenance> Replacing the imaging unit Expected cartrid ge life The useful life of the imaging uni t is appro ximately 30,000 pages. The screen displays Replace [xx x] Imaging Unit when the imagi ng unit is near the end of l ife. Otherwis e your prin ter stops printing.
11 .7 < Maintenance> Caution Don’t use sharp obj ects, such as a knife or scissors, to open the imaging unit package. Y ou could damage the surface of the imaging unit. 8 Remove the paper protecting the surface of the imaging uni t. 9 Remove the cap, and carefully pull the seal tapes out o f the imaging unit.
11 .8 < Maintenance> Replacing the waste toner cont ainer The life of the waste toner con tainer unit is approximately 48,000 images printing. When the life span of t he waste toner con tai ner has expired, W aste t ank is full.
11 .9 < Maintenance> Maintenanc e Part s T o avoid print quality and paper feed problems resulting from worn parts and to maintain your machine in top working cond ition the following items will need to be replaced a fter the spec ified number of pages or when the life span of each item has expired.
12 .1 < Troubleshooti ng> 12 Troubleshooting This chapter gives helpful information on what to do if you encounter a problem. This chapter includes: • Tip s for avoiding p aper jams • Cleari.
12 .2 < Troubleshooti ng> Misfeed of exiting p aper 1 Remove the remaining documents from the DADF . 2 Open the DADF cover . 3 Open th e document input tra y upwar ds and pull the docu ment gently out of the DADF . 4 Close the DADF cover and the document input tray .
12 .3 < Troubleshooti ng> 4 Remove the paper from the feed area by carefully pulling. 5 Close the white document background and the scanner lid. Th en load the removed pages back into the DADF . Clearing p aper jams When a paper jam occurs, the warming message appears on the display screen.
12 .4 < Troubleshooti ng> 2 Open th e guide in the d irection shown. 3 Carefully remove the misfed p a per in the direction sh ow n. If the paper does not move when y ou pull, or if you do not see any paper in this area, stop and go to step 4. 4 Lift the front part of the tray up sl ightly to release the tray from the machine.
12 .5 < Troubleshooti ng> In the optional tray Note This part explains the method of removi ng the jammed paper in the optional tray 2. Please refer to the next method for other optional trays, since the met hod is same as the tray 2 1 Open the oute r cove r in tray 2.
12 .6 < Troubleshooti ng> In the optional high cap acity feeder 1 Open th e outer cove r of the h igh cap acity feeder . 2 Open the inner cover of the high capacity feeder . 3 Pull the jammed paper out, in the direction shown, pul ling gently and slowly in order to avoid tearing the paper .
12 .7 < Troubleshooti ng> 7 Insert the paper tray and close the two covers. In the multi-purpose tray 1 If the paper is not feeding properly , pull the paper out of the machine. 2 Open and close the side cover . Pr inting automati cally resumes.
12 .8 < Troubleshooti ng> In the p ap er inside the machine Note The fuser area is ho t. T a ke care wh en removing paper from the machine. 1 Open the side cover . 2 Remove the jammed paper , in the direction shown . If you do not see any paper in this area, go to step 3.
12 .9 < Troubleshooti ng> If the jammed paper is inside the fuser , remove the jammed paper in the direction show . 3 Close the side cover . Prin ting automa tically resumes. In the duplex unit area If the duplex unit is not inserted correctly , paper jam may occur .
12 .10 < Troubleshoo ting> 2 Press right of 1c lever an d then push stacker to left. 3 Remove the jammed paper . 4 Slide in the stacker until you hear the sound ‘click’. 5 Close the stacker front cover . Paper jam inside finisher, Pape r jam inside fini she r ’s duplex 1 Open the stacker front cover .
12 .11 < Troubleshoo ting> Paper jam at exit of finisher 1 Gently pull the paper out through the exit area. 2 Close the side cover . Prin ting automa tically resumes. Underst anding display messages Messages appear on the Smart Panel program window or on the control panel display to indicate machine status or errors.
12 .12 < Troubleshoo ting> [xxx] toner cartridge is not compatible. Check userís guide The toner cartridge you have installed is not for your machine. Install a Samsung- genuine toner cartridge, designed for your machine. [xxx] toner cartridge is not inst alled.
12 .13 < Troubleshoo ting> Original p aper jam in front of scanner duplex p ath Paper has jammed during duplex printing in the DADF . Clear the jam. (Page 12.2) Original p aper jam inside of scanner The lead edge of the document failed to actuate the gate sensor within the correct time after actuating the scan sensor .
12 .14 < Troubleshoo ting> Replace with new [xxx] toner cartridge A toner cartridge has almost reached its estimated cartridge life. Note • If the black toner cartridge is reached its estimated cartridge life, Mono Only message does not appear .
12 .15 < Troubleshoo ting> USE AUXILIAR Y ACCESS The credit is not enough to access the job accordi n g to Foreign Device. Insert credit into the Foreign Device. Message Meaning Suggested solutio ns Solving other problems The following chart lists some co nditio ns that may occur and the recommended solutions.
12 .16 < Troubleshoo ting> Printing problems The paper keeps jamming. • There is too much paper in the tray . Remove excess paper from the tray . If you are printing on specia l ma te ria ls, use the mu lt i-purpo s e tray . • An incorrect type of paper is being used.
12 .17 < Troubleshoo ting> Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application. See the printer driver help screen. The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver se ttings matches the paper in the tray .
12 .18 < Troubleshoo ting> Printing quality problems If the inside of the machine is dirty or paper has been loaded imp roperly , you may notice a reduction in print quality .
12 .19 < Troubleshoo ting> V ertical r epetitive defects If marks repeatedly appear on the printed si de of the page at even intervals: • The imaging unit ma y be damaged . If a repetitive mark occurs on the page, run a cleaning sheet through several times to clean the cartridge; contact a service representative.
12 .20 < Troubleshoo ting> Loose toner • Clean the insi de of the machin e. Cont act a service represen tative. • Check the paper type and quality . (Page 4. 3) • Remove the imaging unit and then, install a new one. (Page 1 1.4 ) • If the problem persi sts, the machine may require repair .
12 .21 < Troubleshoo ting> Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the DADF . • There may not be e nough availabl e memory to hold the document you want to scan.
12 .22 < Troubleshoo ting> The original does not feed into the machine. • Make sure that the paper is not wrinkled and you are inserting it in correctly . Check that the original is the right size, not too thick or thin. • Make sure that the DADF is firmly closed.
12 .23 < Troubleshoo ting> Common PostScript problems The following situations are PS la nguage specific and ma y occur wh en several printer languages are being used.
12 .24 < Troubleshoo ting> The machine does not appear on the scanners list. • Check if your machine is attached to your computer . Make sure that it is connected properly via the U SB port and is turned on. • Check if the scanner driver for your machine is installed in your system.
12 .25 < Troubleshoo ting> Some color images come out all black. This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color space and it is converted through CI E color space.
13 .1 < Ordering supplies and accesso- 13 Ordering supplies and accessories This chapter provides information on purchasing cartridges and accessories available for your machine . This chapter includes: • Supplies • Accessorie s • How to pu rchase Note The optio nal p arts o r features may dif fer by countries.
13 .2 < Ordering supplies and accesso- S tand Y ou can place the machine on the ergonomically- designed cabinet which lets you reac h the machine conveniently . Also, you can easily move the cabinet with its wheels, if necessary , and store miscellaneous items like papers into the cabinet.
13 .3 < Ordering supplies and accesso- How to purchase T o ord er Samsung-authorized suppli es or accessories, contact your local Samsung dealer or the retailer wher e you pu rchased your machine, or visit www .samsung.com/supplies and select your country/region to obtain information on calling for technical support.
14 .1 < Installing accessories> 14 Installing accessories Y our machine is a full-featured mode l that has been o ptimized to meet most of your printing needs. Recognizing that each user may have different requirements, however , Samsung makes several accessories available to enhance your ma chine ’s cap abilities.
14 .2 < Installing accessories> Activating the added memo ry in the PS printer properties After inst alling the memory DIMM, you need to select it in th e pr inter properties of the PostScript prin ter driver in order to use it. 1 Make sure tha t the PostScript prin ter driver is in stalled on your computer .
14 .3 < Installing accessories> 6 Slide the stapler unit in until it locks in place. 7 Close the finisher cover . Enabling Fax feature af ter inst alling the fax option kit After installing the Fax kit, you have to set up the machine in order to use this function.
15 .2 < Specifications> 15 Specifications This chapter includes: • General specifications • Printer specifications • Copier specifications • Scanner specifications • Facsimile specifications (optional) General specifications Item Description DADF a Capacity Up to 100 sheets 75 g/m 2 (20 lb bond) DADF document size • Width: 69 (2.
15 .2 < Specifications> Printer specifications Item Description Printing method Co lor Lase r Beam Printing Printing speed a a. Print speed will be affected by operating system used, computing performance, application software, co nnect on method, media type, media size, and job complexity .
15 .2 < Specifications> Scanner specifications Item Description Compatibility TWAIN st andard / WIA standard Scanning method DADF and Flat-bed C olor CCD (Charge Coupled Device) module Resolution a a. Due to the applications for scanning, the maximum resolution might differ .
16 .1 < Glossary> 16 Glossary Note The following glossary he lps you get familiar with the produ ct by understanding the terminologies commonly used with printing as well as mentioned in this user's guide.
16 .2 < Glossary> Emulation Emulation is a techniq ue of one machine obtaining the same results as another. An emulator duplicates the functi ons of one system with a different system, so that the second syste m behaves like the first system.
16 .3 < Glossary> JPEG Joint Photographic Experts Group (JPEG) is a most commonly u sed standard method of lossy compressi on for photographi c images.
16 .4 < Glossary> PSTN The Public-Switched Telephone Netw ork (PSTN) is the ne twork of the world's public circuit-switched telepho ne networks which, on industrial premises, is usually routed through th e sw itchboard. Resolution The sharpness of an image, measured in Dots Per In ch (DPI).
1 I NDEX A admin setting 10.1 altitude adjustment 10.3 answering machine/fax 6.5 authentication network accounting 10.7 printing a report 10.2 , 10.10 setting up 3.6 , 10.2 auto center 5.10 B Book copy 5.7 C CCD Lock 1.3 cleaning inside 11.2 outside 11.
2 erasing background 6.7 original type 6.7 phonebook 6.7 printing a fax report 11.1 resolution 6.7 solving faxing problems 12.21 FDI authentication 10.7 dummy 1.4 FDI (Foreign Interface Devic e) ordering 1.2 , 13.2 finisher (Stacker & Stapler) connection 1.
3 accounting reports 10.10 configuration report 10.11 e-mail confirmation report 10.11 fax report 10.11 , 11.1 from the website 11.9 network auth. log report 10.10 network configuration 10.10 PCL font list 10.10 PS3 font list 10.10 scan report 11.1 scan to server confirmation 10.
REV 1.03.
Samsung Printer Software section.
1 S OFTWARE SECTION C ONTENTS Chapter 1: I NSTALLING P RINTER S OFTWARE IN W INDOWS Installing Printer Software ......... ......... ... ......... .......... ......... ... ......... .......... ......... ... ......... ....... ..... 5 Installing Software for Local Printing .
2 Using Watermarks ................. ... ......... .......... ......... ... ......... .......... ......... ... ......... .......... ......... ... 24 Using an Existing Watermar k ........ ......... .......... ......... ............ .......... .........
3 Scanning Using the WIA Driver ................. .......... ......... .......... ......... ............ .......... ......... .......... 31 Windows XP/Server 2003 ...... ........... .......... .......... ......... ............ .......... ......... ...
4 For a USB-connected ............ ........... .......... .......... ......... .......... ............ ......... .......... ....... 43 Printing ...... .......... ......... .......... ............ ......... .......... ......... .......... ............ .
Installing Printer Software in Windows 5 1 Installing Printer Software in Windows This chapter include s: • Installing P rinter Software • Reinstall ing Printer Soft ware •R e m o v i n g P r i .
Installing Printer Software in Windows 6 4 Select Typical inst allat ion for a local pr in te r . Click Next . N OTE : If your printer is not already connected to the computer , the following window will appear . • After connecting the printer , click Next .
Installing Printer Software in Windows 7 3 Click Next . • If necessary , select a langua ge from the drop-down list. 4 Select Custom ins tallation . Click Next . 5 Select your printer a n d click Next . N OTE : If your printer is not already connected to the computer , the fol lowing wi ndow will a ppear .
Installing Printer Software in Windows 8 9 T o register yourself as a user of Samsung Pr inters in order to receive informa tion from Samsung, select the checkbo x and click Finish . Y o u are now sent to the Samsung web site. Otherwise, just click Finish .
Installing Printer Software in Windows 9 • If you click the Advanced button, you can search a printer with the SNMP Community N ame . Default name is ‘public’ . • If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network.
Installing Printer Software in Windows 10 5 The list of printers av ailable on the network appears. Select the printer you w ant to install from the list and then click Next . • If you click the Advanced button, you can search a priter with the SNMP Community Name .
Installing Printer Software in Windows 11 Otherwise, just click Finish . N OTE : After setup is complete, if your printer driver d oesn’t work properly , reinstall the printer driver . See “Reinstalling Printer Software” on pa ge 11 . Reinstalling Printer Software Y ou can reinstall the softwa re if installation fails.
Installing Printer Software in Windows 12 N OTE : If your printer is not already connected to the computer , the following window will appear . • After connecting the printer , click Next . • If you don’t want to connect the printe r at this tim e, click Next , and No on the following screen.
Installing Printer Software in Windows 13 Installing mono printer driver This printer pro vides you the pr in ter drive rs with a mono driver so you can use your printer as a monochrome printer . Y ou must install the mono driv er on your comp uter . Following steps guid e you through the step by step installation process.
Basic Printing 14 2 Basic Printing This chapter explains the printing options and common printing tasks in Windows. This chapter include s: • Printing a Document • Printing t o a file ( PRN) •P .
Basic Printing 15 1 Check the Print to file box at the Print window. 2 Click Print . 3 T ype in the destination path and the file na me, and then click OK . For e xam ple c:T empfile name. N OTE : If you type in only the file nam e, the file is automatically saved in My Documents .
Basic Printing 16 Basic Tab Use Basic tab to adjust how the document ap pea r on the printed p age. Cli ck the Basic tab to display the options shown below . See “Printing a Document” on page 14 for more information on accessing printer pr op erties.
Basic Printing 17 • Type : This option allows you to set the type o f paper to be loaded in the tray . This setting appears in the list, so that you can select it. This will let you ge t the best quality printout. If not, the desired print quality may not be achieved.
Basic Printing 18 Graphics Tab Use the Graphic tab options to adjust the print quality for your specific printing needs. Click the Graphic tab to display the options shown below. See “Printing a Document” on page 1 4 for more information on accessing printe r pr operties.
Basic Printing 19 Advanced Tab Use the Advanced tab to set v arious printing options. Click the Advanced tab to display the options shown below . See “Printing a Document” on page 14 for more information on accessing printer properties. Watermark This option allows you to print text ov er an existing document.
Basic Printing 20 2 Enter a name for the item in the Presets input box. 3 Click Add . Whe n you s ave Presets , all current driv er settings are saved. If you click Add , the Add button changes to Update button. Select more options and click Update , settings will be added to the Presets you made .
Advanced Printing 21 3 Advanced Printing This chapter explains printing options and adv anced printing tasks. N OTE : • Y our printer driver Propertie s window that appears i n this User’s Gu id e ma y differ depending on the printer in use. However the com position of the printer properties window is similar .
Advanced Printing 22 Printing Posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper , for the purpose of pasting the sheets together to form one poster-size d ocum ent. 1 T o change the print settings from y our software application, access printer propertie s.
Advanced Printing 23 Printing on Both Sides of Paper Y ou can print on both sides of a paper; duplex. Before printing, decide how you want your docume nt oriented. Y ou can only use this feature with Letter , Legal, A4, US Folio , or Oficio sized paper .
Advanced Printing 24 Using Watermarks The W aterm ark option allows you to print text over an existing document. F or example, you ma y w ant to have large gray letters reading “DRA F T” or “CONFID ENTIAL ” printe d diagonally across the first page or all pages of a document.
Advanced Printing 25 Using Overlays What is an Overlay? An overla y is text and/or images stored in the com puter hard disk drive (HDD) as a special file fo rmat that can be printed on any document. Ove rla ys are often used to take the place of preprinted forms and lette rhead p aper .
Using Windows PostScript Driver 26 4 Using Windows PostScript Driver If you want to use the P ostScri pt driver provided with yo ur system CD-ROM to print a document. PPDs, in combina tion with t he Po stScript driver , access printer features and allow the computer to communicate with the printer .
Using Direct Printing Utility 27 5 Using Direct Printing Utility This chapter explains how to use Direct Printing Utility to print PDF files without having to open the files. C AUTION • Y ou can not print PDF files that are restricted to print. Deactivate the p rinting restriction feature, and retry printing.
Sharing the Printer Locally 28 6 Sharing the Printer Locally Y o u can connect the printer dire ctly to a selected computer , which is called “host computer , ” on the network. The following procedure is for Windows XP . For other Windows OS, refer to the correspon ding Wi ndows User's Guide or online help.
Scanning 29 7 Scanning Scanning with your machine lets you turn pictures and text into digital files on your computer . Then you can fax or e-m ail the files, display them on y our we b site or use them to create projects that you can print using Samsung SmarThru software or the WIA driver .
Scanning 30 taskbar to activate the SmarThru Office launcher. 2 Scan Setting window opens. • Select Scanner : Allows you to select between the Local or Network scanner . • Select Profile : Allows you to save settings frequently used for future use.
Scanning 31 OR Place a single document face down on the document glass. 3 Open an applic ation, such as Pho toshop. 4 Open the TW AIN window and set the scan op tions. 5 Scan and save your scanne d image. N OTE : Y ou need to follow the program’ s instructions for acquiring an image.
Using Smart Panel 32 8 Using Smart Panel Smart P anel is a progr am that mo nitors and informs y ou of the status of the printer , and allows you to customize the printer’ s settings. If you are a Windo ws or Macintosh OS user , Smart P anel is installed automatica lly when you install the printer softw are.
Using Smart Panel 33 Y ou can use the printer properties window , which allows you to access all of the printer options you need for using yo ur printe r . For details, See “Printer Settings” on page 15. Opening the Troubleshooting Guide Using the troubleshooting guide, y o u can vie w solutions for error st atus problems.
Using Your Printer in Linux 34 9 Using Your Printer in Linux Y o u can use your machine in a Linux environm ent. This chapter include s: • Getting Started • Installing the Un i f ie d Lin u x Driv.
Using Your Printer in Linux 35 6 When the installation is complete , click Finish . The installation prog r am has added the Unified Driver Configur ator desktop icon and the Unified Driv er group to the system menu for your con venience.
Using Your Printer in Linux 36 Using the Unified Driver Configurator Unified Linux Driv er Configur ator is a too l primarily intended for configuring Printer or MFP device s. Since an MFP device combines the printer and sca nner , the Unified Linux Driver Configur ator provides options logica lly grouped for printer an d scanner functions.
Using Your Printer in Linux 37 Classes Tab The Classes tab shows a list of available printer classes. • Refresh : Renews the classes list. • Add Class... : Allows you to add a new printer class. • Remove Class : Remo ves the selected printer class.
Using Your Printer in Linux 38 Configuring Printer Properties Using the properties window pr ovid ed by the Printers configuration, you can change th e v arious properties for your machine as a printer . 1 Open the Unified Driver Co nfig urator . If necessary , switch to Printers configuration.
Using Your Printer in Linux 39 The following four tabs displa y at the top of the window . • General - allows you to change the paper size , the paper type, and the orientation of the documents, enables the duplex feature, adds start and end banners, and changes the number of pages per shee t.
Using Your Printer in Linux 40 The document is scanned and the image preview appears in the Preview P a ne. 7 Change the scan options in the Image Quality and Scan Area sections. • Image Quality : allows y ou to select the color composition and the scan resolution for the image.
Using Your Printer in Linux 41 Y o u can use the following tools to edit the image: Fo r further details about the Image Manager application, refer to the onscreen help. Tools Function Saves the image. Cancels your last action. Restores the action you canceled.
Using Your Printer with a Macintosh 42 10 Using Your Printer with a Macintosh Y o ur machine supports Macintosh systems with a built -in USB interface or a 10/100 Ba se- TX network interface card. When you print a file from a Macint osh computer , you can use the P o stS cript driver b y installing the PPD file.
Using Your Printer with a Macintosh 43 Setting Up the Printer Set up for your prin ter will be diff erent de pending on whi ch cable you use to connect the pr inter to y our computer—the network cable or the USB cable. For a Network-connected N OTE : Some printers do not support a network interface.
Using Your Printer with a Macintosh 44 Printing N OTE : • The Macintosh printer’s proper ti es window that appears in this User’s G uide may differ d epending on the printer in use. However the com position of the printer properties window is similar .
Using Your Printer with a Macintosh 45 Graphics The Graphics tab provides options for selecting Resolution(Quality) and Color Mode . Select Graphics form the Presets ' drop-down list to access the graphic features. • Resolution(Quality) : Y ou can select the printing resolution.
Using Your Printer with a Macintosh 46 Printer Features Advanced Options • Reverse Dupl ex Pr inting : Allows you to select g enera l print or der compare t o duplex pr int order . If this option does not appe ar, your printer does not ha ve this feature.
Using Your Printer with a Macintosh 47 Back Cover • Back Cover Option : Allows you to choose the option for printing a back cove r pa ge. Y ou can choose to print the back cover bla nk, prepr inted, 1- sided pri nted or 2-sided printe d. • Back Cover Source : Allows you to choose the paper source for the back cover .
Using Your Printer with a Macintosh 48 Printing Multiple Pages on One Sheet of Paper Y ou can print more than one page on a single sheet of paper . This feature provides a cost -effective wa y to print dr aft pages. 1 From your Macintosh application, select Print from the File menu.
Using Your Printe r with a Macintosh 49 Scanning Y ou can scan d ocomen ts usin g Image Capture progr am. Macinto sh O S offers Image Capture progr am. Scanning with USB 1 Make sure that your machi ne and comp uter ar e turne d on and pro perly connec ted to e ach oth er .
50 S OFTWARE SECTION I NDEX A advanced printing, use 21 B booklet printing 22 C canceling scan 31 Color 18 D document, print Macintosh 44 Window s 14 double-sid ed printin g 23 G Graphics 18 Graphics .
51 setting darkness 18 image mode 18 true-type option 18 software install Macintosh 42 Window s 5 reinstall Window s 11 system requ irements Macintosh 42 uninstall Macintosh 42 Window s 12 status moni.
An important point after buying a device Samsung CLX-8385ND Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung CLX-8385ND Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung CLX-8385ND Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung CLX-8385ND Series you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung CLX-8385ND Series will certainly help you make a decision on the purchase.
If you already are a holder of Samsung CLX-8385ND Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung CLX-8385ND Series.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung CLX-8385ND Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung CLX-8385ND Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
