Instruction/ maintenance manual of the product CLX-8380ND Samsung
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© 2008 Samsung Ele ctronics Co., Ltd. All rights reserved. This user ’s guide is provided for informatio n purposes only . Al l information included herein is subject to change without no tic e. Samsung Electronics is not responsible for any direct or ind irect damages, aris ing from or related to use of this user ’s guide.
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C ONTENT S About this user’s guide ............. ................. ... ..... .............. .............. .............. ................. ............ .............. ................ ...... i Finding more information ...... ................. .....
4. Loading originals and print media Loading originals ................. ................ ................. ................. ................. ................. ........ ................. .............. ......... 4.1 On the scanner glass ...... .....
Changing the recei ve modes .......... ........................................................ ............ ........... ........... ........... .............. . 6.4 Receiving manually in Telephone mode ................... .. .............. ..........
Preparation for scanning to SMB/FTP ............. ........................................................ ............ .......... ............ ......... 7.7 Scanning and sending to SMB/FTP serv er ............ ........................................
Authentication ......... .............. .............. .............. .............. .............. ................. .............. .. ....... .............. .............. .... 10.6 Optional Service ............ ................. .............. ....
13. Ordering supplies and accessories Supplies .......... ................. .............. .............. .............. .............. .............. .............. ....... ....... .............. .............. ....... 13.1 Accessories ........... ..
i About this user’ s guide This user ’s guide provides inform ation about basic understanding of the machine as well as detailed explanation on each step during the actual usage. Both novice users and professional us ers can refer to this guide for installing and using the machine.
ii Safety and Regulatory Information Import ant Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock and injury to people: 1 Read and understand all instructions.
iii Ozone Safety During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator . However , it is adv isable that the machine be operated in a well ventilated area. If you need additional information about ozone, please request your nearest Samsung dealer .
iv Fax Branding The T elephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other el ectronic device to send any message via a telephone facsimile machine unle.
v Declaration of Conformity (European Countries) Approvals and Certifications The CE marking applied to this product symbolizes Samsung Electronics Co.
vi 1. Redistributions of source code must retain the copyri ght notice, this list of conditions and the follo wing disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of condition s a nd the followi ng disclaimer in the documentation and/or other materi als provided with the distribu tion.
1 .1 < Introduction> 1 Introduction Thank you for purchasing this Samsu ng multifunctional product. Y ou r machine provides printing, copying, scanning, and faxing function s.
1 .2 < Introduction> Use USB flash memo ry devices Machine features The table below lists a general overview of features supporte d by your machine. ( : Included, O: Optional * ) If you have a USB memory device, you can use it in various ways with your machine.
1 .3 < Introduction> Machine overview These are the main components of your machine. Front view • The symbol * is a mark for the optional device.
1 .4 < Introduction> Rear view • The symbol * is a mark for the optional device. 1 Finisher (St acker & Stapler) * 7 USB port 2 Finisher output tray (St acker & St apler) * 8 Network p.
1 .5 < Introduction> Control p anel overview Caution When you use the touch scre en, use your finger only . Th e screen may be damaged with a sharpen pen or anythin g else. 1 Machine Setup : Leads you to the machine setup and advanced settings. (Page 10.
1 .6 < Introduction> Introducing the touch screen and useful buttons T ouch screen The touch screen allows for user-friendl y operation of the machine. Once you press the home icon ( ) on the screen, it shows the Main screen. • : Shows Help. Y ou can find the explanation by feature contents.
1 .7 < Introduction> Note Interrupt mode is resumed at de fault value (Off) af ter the machine is shut down or reset. Underst anding the St atus LED When the problem occurs, the Sta tu s LED indicates the machine's condition by the light color of it's action.
1 .8 < Introduction> Machine Setup button When you press the Machine Setup butto n on the control panel, the screen displays three menus. Machine St atus shows th e supplies life, billing, counters and reports. Admin Setting lets you set the advanced setup to use your machine in depth and conveniently .
2 .1 < Software overview> 2 Software overview This chapter gives you an overview of the software that comes with your machine. Further details how to use the software are explained in the Software section .
2 .2 < Software overview> Printer driver features Y our p rinter drivers support th e following standard features : • Paper source selection • Paper size, orientation and media type • Number of copies In addition, you can use various spec ial pri nti ng features.
2 .3 < Software overview> Linux Item Requirements Operating system RedHat 8.0, 9.0 (32bit) RedHat Enterprise Linux WS 4, 5 (32/64bit) Fedora Core 1~7 (32/64bit) Mandrake 9.2 (32bit), 1 0.0, 10.1 (32 /64bit) Mandriva 2005, 2006, 2007 (32/64bit) SuSE Linux 8.
3 .1 < Getting St arted> 3 Getting Started This chapter gives you step-by-st ep instructions for setting up the machine. This chapter includes: • Setting up the hardware • Setting up the net.
3 .2 < Getting St arted> Supported operating systems The following table shows the network environments supported by the machine: Note If you want to set up DHCP network protocol, go to http:// developer .
3 .3 < Getting St arted> 1 Make sure that the network setup for yo ur machine is complete d. (Page 3.1) All applications should be closed on your computer before beginning installation. 2 Insert the Printer Software CD-ROM into your CD-ROM drive.
3 .4 < Getting St arted> Using the SetIP program This program is for the network IP setting usin g the MAC address which is the hardware serial number of the netwo rk printer card o r interface. Especially , it is for the ne twork admini strator to set seve ral network IPs at the same time.
3 .5 < Getting St arted> Altitude adjustment The print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine to the b est print quality or best quality of print.
3 .6 < Getting St arted> Changing the display language T o change the language that ap pears on the display , refer to the fol lowing steps. 1 Press Machine Setup on the control panel. 2 Press Admin Setting . 3 When the login message appears, enter password with numbe r keypad and press OK .
3 .7 < Getting St arted> 5 Press the function you want to change, and change its settings. For example, if you want to ch ange the default setting of the brightness & darkness for a copy job, press Copy > Darkness and adjust the brightness & darkness.
4 .1 < Loading ori ginals and pr int media> 4 Loading originals and print media This chapter introduces you how to load originals and print media into your machine.
4 .2 < Loading ori ginals and pr int media> T o load an original into the DADF: 1 Flex or fan the edge of the paper stack to separate the pages before loading originals. 2 Load the originals face up into the DADF . Make sure that the bottom of the original stack matches the paper size marked on the document input tray .
4 .3 < Loading ori ginals and pr int media> Specification on print media Ty p e Size Dimensions Wei gh t Capaci ty a a. Maximum capacity may dif fer depending on media we ight, thickness, and env iro nmental conditions. Plain paper Letter 216 x 279 mm (8.
4 .4 < Loading ori ginals and pr int media> Media sizes supported in each mode Guidelines for selecting and storing print media When selecting or loading paper , envelopes, or other print materials, keep these guidelin es in mind: • Always use print media that conform with the specification s listed on page 4.
4 .5 < Loading ori ginals and pr int media> T ransparencies • T o avoid damagi ng the machine, use only transparencies designed for use in laser printers. • T ransparencies used in the printer must be able to withstand the machine’s fusing temperature.
4 .6 < Loading ori ginals and pr int media> Changing the size of the p aper in the paper tray T o load longer sizes of paper , such as Legal-sized paper , you need to adjust the paper guides to extend the paper tray . Note If you have in stalled an o ptional high capacity fee der, refer to Quick Install Sheet to adjust paper size.
4 .7 < Loading ori ginals and pr int media> Loading p aper Loading p aper in tray 1, opt ional tray or optional high cap acity feed er Load the print media you use for the majority of your print jobs in the tray 1. The tray 1 can hold a maximum of 520 sheets of 80 g/m 2 (20 lb bond) plain paper .
4 .8 < Loading ori ginals and pr int media> In the multi-purpose tray The multi-purpose tray can hold specia l sizes and types of pri nt material, such as transparencies, postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colore d paper .
4 .9 < Loading ori ginals and pr int media> 4 Squeeze th e multi-purpose tray pape r width guid es and adjust th em to the width of the paper . Do not force too much, or th e paper will be bent, which will resu lt in a paper jam or skew . 5 After loading paper , set the paper type and size for the multi- purpose tray .
5 .1 < Copying> 5 Copying This chapter gives you informati on abo ut using your machine as a copy machine. This chapter includes: • Understanding the Copy screen • Copying originals • Chan.
5 .2 < Copying> Copying originals This is the norma l an d us ua l procedure for copyi ng your origin al s. 1 Press Copy from the Main screen. 2 Place originals, face up, in th e DADF , or you can use the scanner glass with a single original document face down.
5 .3 < Copying> Reducing or enlarging copies Press the Basic tab > Reduce/Enlarge , then use left/right arrows to reduce or enlarge an image on th e paper . Press more to see the values. • Original(100%) : Prints texts or images the same size as origin als.
5 .4 < Copying> • Reverse 2 -> 2 Sided : Scans the both sides of originals and prints them on both sides of a paper . But the machine reverses the print out order of the originals. The machine prints the back sides of originals first, which means the front sides of originals is printed on the back side of a paper .
5 .5 < Copying> 4 Press Star t on the control panel. Then the machine starts scanning the front side. 5 T urn the original over and place it on the scanner glass, where arrows indicat e as shown. Then, clos e th e scanner lid. 6 Press Star t on the control panel to begin copying.
5 .6 < Copying> Note Y ou cann ot adjust the copy si ze using the Reduce/Enlarge for the N-Up feature. Poster copying Y our o riginal will b e divided into 9 portions. Y ou can paste the printed pages together to make one poste r-siz ed document.
5 .7 < Copying> Note T o remove shadows of a book edge, press the Image ta b > Erase Edge > Book Center and Ed ge Erase . 4 Select the binding option. • Off : Disables this feature. • Lef t Page : Print s left page of the book. • Right Page : Prints right page of the book.
5 .8 < Copying> Y ou can co py the original without any ed ges or ma rgins. 1 Place a single original face dow n on th e scanner glass. Or lo ad th e originals face up in the DADF . (Page 4.1) 2 Press Copy from the Main screen. 3 Press the Image tab > Erase Edg e .
6 .1 < Faxing (Opti onal)> 6 Faxing (Optional) This chapter gives you informati on about using your machine as a fax machine. This chapter includes: • Prep aring to fax • Understanding the F.
6 .2 < Faxing (Opti onal)> • Address : Picks up the frequently used fax numbers direc tly from your machine or from SyncThru We b Service . (Page 6.7) • Duplex : Selects whether the machine send faxes one side of the original, both sides of the orig inal.
6 .3 < Faxing (Opti onal)> the right side of the screen, if yo u have stored frequently used fax numbers. 6 T o add a number , press Add No . 7 Press Star t on the control panel. The machine starts to scan and send a fax to destinations. Sending a fax manuall y (On Hook Dial) 1 Press Fax from the Main scr een.
6 .4 < Faxing (Opti onal)> 5 Press On . 6 Enter Job Name using the keyboard on the display , select Start Tim e with le ft/right arrows. • If you do not enter Job Name , the machine assigns the job name as 'Fax Send Job xxx'. 'xxx' number are set in order .
6 .5 < Faxing (Opti onal)> Receiving faxes manually using an extension telephone This feature works best when you are using an extension te lephone connected to the EXT socket on the back of your machine . Y ou can receive a fax from someone you are talking to on the extension telephone, without goin g to the fax machine.
6 .6 < Faxing (Opti onal)> Press Fax > the Basic tab > Duplex . Use left/right arrows to toggle the value. • 1 Sided : Is for the originals that are printed on one side only . • 2 Sided : Is for the originals that are printed on both sides.
6 .7 < Faxing (Opti onal)> Storing individual fax num bers (S peed Dial No.) 1 Press Fax > the Basic tab > Indi vidual . • Edit : Changes the ID , Speed Dial No. , and Fax No. . • New : Creates the new Speed Dial No. . • Delete : Deletes the selected Speed Dial No.
6 .8 < Faxing (Opti onal)> Using the polling option Polling is used when one fax machi ne requests another to send a document. This is useful when the person with the original document is not in the office.
6 .9 < Faxing (Opti onal)> 3 Enter Remote Fax No , Mailbox No. , and Passcode . All these field are filled with informa tion from the sender . Note Y ou ca n use Delay Poll From Remote to poll a fax from the remote machine's Mailbox at certain time within 24 hours.
6 .10 < Faxing (Opt ional) > 5 Enter Mailbox No. and Passcode whi ch are set from Creating Mailbox in page 6.9. 6 Press OK . Faxing to a re mote Mail box T o fax and store the originals in a recipient's Ma ilbox in thi s machine, you can use the Send to Remote feature.
6 .11 < Faxing (Opt ional) > 8 Press OK . 9 Press End Time and set the end date and time with left/right arrows. 10 Press OK . Adding document s to a reserved delay fax job Y ou can a dd additional documents to the delaye d fax job which is saved in memory .
6 .12 < Faxing (Opt ional) > 2 Press Admin Setting . When the login messa ge pops up, enter password and press OK . (Page 3.5) 3 Press the Setup ta b > Fax Setup . 4 Press down arrow on the right side. 5 Press Fax Forward Settings > Forward to Email Setting > Receiv e Fo rward .
7 .1 < Scanning> 7 Scanning Scanning with your machine lets you turn hard copy originals into digital files. There are two ways to scan originals, one is using the USB cable to directly connect the machine with your computer , and the other is using the network scan feature which scan s and sends to a spe cific destination via the network.
7 .2 < Scanning> • Subject / Message : Subject and message of the email. • Remove All : Erases everythin g in the input area. • Address : Inputs the recipient's address just by pressing stored addresses. Y ou can sto re frequent ly used email addresses from your computer using the SyncTh ru Web Service .
7 .3 < Scanning> User authentication for network scanning T o send an email, FTP , SMB or Ne twork, you must register authorized local or network users using SyncThru™ Web Service.
7 .4 < Scanning> Note LDAP Referral : LDAP clie nt will search referral se rver if the LDAP server has no data to reply to query and if the LDAP server has a referral server . 11 Select Serach Name Order that you desire. 12 Check the box next to "From:" Field S ecurity Options .
7 .5 < Scanning> The default port number is 25. 8 Check the box next to SMTP Requires Authentication to require authentication. 9 Enter the SMTP server login name and password. 10 Click Apply . Note If the authentication meth od of SMTP server is POP3beforeSMTP , che ck the box next to SMTP Requires POP3 Before SMTP Authentication .
7 .6 < Scanning> 2 Press the initial alphabe t key of th e address you are looking for . Or press Search to specify the search criteria. When the search is completed, the screen displays the search results. 3 Press From and enter your email address and press OK .
7 .7 < Scanning> 3 Press Scan from the Main screen. Note If the authentication message shows, enter User Name and Password. This message shows only when the network administrator has se t the authentication in Sy ncThru Web Service . (Page 1 1.9) 4 Press NetScan .
7 .8 < Scanning> Changing the scan feature settings This part explains how to adjust the d ocument settings for each scan job, such as resolution, dup lex, original size, type, col or mode, darkness, and more. The options you change will be maintained for a certain time, but after that period, the options wil l be reset to default val ues.
7 .9 < Scanning> • Gray : Uses the black gradation to display an image. 8 bits per pixel. • Mono : Displays an image in black and white. 1 bit per pixel. Darkness Y ou can select the degree o f darkness of the scanned output. If your original document is light or faded, press the right arrow to make the output darke r .
8 .1 < Basic printing > 8 Basic printing This chapter explains common printing tasks. Printing a document Y our machine al lows you to print from various Windows, Macintosh, or Linux applications. The exact steps fo r printing a document ma y vary depending on the application you use.
9 .1 < Using USB flash memory > 9 Using USB flash memory This chapter explains how to use an USB memory device with your machine. This chapter includes: • About USB memory • Understanding th.
9 .2 < Using USB flash memory > Insert an USB memory device into th e USB memory port on the side of your machine. Scanning to an USB memory device Y ou can sca n a document and save the scanned image onto a USB memory device. When you scan a document, the machine uses the default settings such as the resol ution.
9 .3 < Using USB flash memory > Image t ab • Original T ype : Selects whether the original is text, text/photo or photo. (Page 9.4) • Color Mode : Selects the color options of the scan output. If the original is color and you want to scan in color , press Color Mode .
9 .4 < Using USB flash memory > Original T ype Y ou can set the original docume nt type in order to enhance the qual ity of a document being scanned. Press US B > Scan to USB > the Image tab > Original T ype . Select the appropriate option and press OK .
9 .5 < Using USB flash memory > • OCR : Produces scanned output for OCR software. Y ou can expect the highest quality images. • Simple Scan : Used for a simple document with text only . The file size of output is small. • Custom : Applies the curre nt scan settings that you have chosen.
10 .1 < Machine status an d advanced setup> 10 Machine status and advanced setup This chapter explains h ow to browse the current status of your machine, and the method of setti ng for the advanced machine setup. Please read this chapter carefully in order to use your machine's diverse features.
10 .2 < Machine status an d advanced setup> Browsing the machine’s st atus Y ou can browse the machin e information an d validate some feature s of the machine. 1 Press Machine Setup on the control panel. 2 Press Machine St atus > the Mach in e Info.
10 .3 < Machine status an d advanced setup> Power Saver Y ou can redu ce energy consumption by setting these features . Power Saver has two options, first Low Power Save turns of f the scanner lamp under the glass. Power Save turns off the fans within the mach in e except a core fan for the fuser unit.
10 .4 < Machine status an d advanced setup> Copy Setup For copy output, you can set up severa l options in a dvance. 1 Press Machine Setup on the control panel. 2 Press Admin Setting . When the login messa ge pops up, enter password and press OK .
10 .5 < Machine status an d advanced setup> Ring to Answer Y ou can speci fy th e number of time s the machine rings be fo re answering an incoming call. Receive Header Use this option to automatically print the page number , date and time of fax reception at the bottom of each page.
10 .6 < Machine status an d advanced setup> Network Setup Y ou may set up the network with the machine 's touch screen. Before doing that, you must have the inform ation concerning the type of network protocols and computer system you use.
10 .7 < Machine status an d advanced setup> Option Description Authentication Mode Network Accounting It enables the a uthentication mode which is set from the Job Account menu i n the SyncThru™ Web Admin Service . Foreign Device Interface When you i nstall the optional FDI kit, select On to activate it.
10 .8 < Machine status an d advanced setup> Adjusting the color contrast This menu allows you to adjust th e color setting. 1 Press Machine Setup on the control panel. 2 Press Admin Setting . When the login message pops up, then enter password and press OK .
10 .9 < Machine status an d advanced setup> Printing a report Y ou can pri nt a report on the machine 's c onfiguration or font list, etcetera. 1 Press Machine Setup on the control panel. 2 Press Admin Setting . When the login message pops up, then enter password and press OK .
11 .1 < Maintenance> 11 Maintenance This chapter provides information for maintaining your machine. This chapter includes: • Printing a machine report • Monitoring the sup plies life • Fin.
11 .2 < Maintenance> Sending the toner reorder notification Y ou can set the machine to alert you that the ton er level is low and needs to be reordered. 1 Press Machine Setup on the control panel. 2 Press Admin S ett ing . When the login message pops up, then enter password and press OK .
11 .3 < Maintenance> Maint aining the toner cartridge T oner cartridge storage T o get the most from the toner cartri dge, keep the following guideline s in mind: • Do not remove the to ner cartridge fr o m its p ackage until ready for use. • Do not refill the toner ca rtridge.
11 .4 < Maintenance> 6 Hold the toner cartridge and ali gn it with the corresp onding slot inside the machine. Insert it back into its slot until it locks in place. 7 Close the front cover , then the side cover . 8 Make sure that the cover is securely latched and then turn the machin e on.
11 .5 < Maintenance> 5 Remove the new toner cartridge from its bag. 6 Thoroughly roll the new cartridge five or six times to distribute the toner evenly inside the cartridge . Note If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water .
11 .6 < Maintenance> 4 Pull the waste toner container out of the machine using its handle. 5 T urn the imaging unit locking levers outwards to release and open the inner cover . 6 Pull the used imaging unit out of the machine u sing the handle on its bottom.
11 .7 < Maintenance> 11 Labels inside the machine identify each imaging unit’s position. Holding the handles on th e new imaging unit, push th e imaging unit until it locks in place. 12 T urn the imaging unit locking levers inwards until it locks in place and close the inner cover.
11 .8 < Maintenance> 4 Push the lock lever up and pull the waste toner container out. Note When you pull out the waste toner container out of the machine, move the container carefully not to drop it from your hands. Make sure that you lay the waste toner container on a flat surface so that the toner does not spill.
11 .9 < Maintenance> Managing your machine from the website If you have connected your machine to a network and set up TCP/IP network parameters correctly , you ca n manage the mach ine via Samsung’s SyncThru W eb Service , an embedded web server .
12 .1 < Troubleshooti ng> 12 Troubleshooting This chapter gives helpful information on what to do if you encounter a problem. This chapter includes: • Tip s for avoiding p aper jams • Cleari.
12 .2 < Troubleshooti ng> Misfeed of exiting p aper 1 Remove the remaining documents from the DADF . 2 Open the DADF cover . 3 Open th e document in put tray upw ards and pu ll the docume nt gently out of the DADF . 4 Close the DADF cover and the document input tray .
12 .3 < Troubleshooti ng> 4 Remove the paper from the feed area by carefully pulling. 5 Close the white document background and the scanner lid. Th en load the removed pages back into the DADF . Clearing p aper jams When a paper jam occurs, the warming message appears on the display screen.
12 .4 < Troubleshooti ng> 2 Open th e guide in the directi on shown. 3 Carefully remove the misfed p a per in the direction show n. If the paper does not move when y ou pull, or if you do not see any paper in this area, stop and go to step 4. 4 Lift the front part of the tray up sl ightly to release the tray from the machine.
12 .5 < Troubleshooti ng> In the optional tray Note This part explains the method of removi ng the jammed paper in the optional tray 2. Please refer to the next method for other optional trays, since the met hod is same as the tray 2 1 Open the oute r cover in tray 2.
12 .6 < Troubleshooti ng> In the optional high cap acity feeder 1 Open th e outer cover of the high c apacity f eeder . 2 Open the inner cover of the high capacity feeder . 3 Pull the jammed paper out, in the direction shown, pul ling gently and slowly in order to avoid tearing the paper .
12 .7 < Troubleshooti ng> 7 Insert the paper tray and close the two covers. In the multi-purpose tray 1 If the paper is not feeding properly , pull the paper out of the machine. 2 Open and close the side cover . Pr inting automati cally resumes.
12 .8 < Troubleshooti ng> In the p ap er inside the machine Note The fuser area is ho t. T ake care when removing paper from the machine. 1 Open the side cover . 2 Remove the jammed paper , in the direction shown . If you do not see any paper in this area, go to step 3.
12 .9 < Troubleshooti ng> In the fuser area 1 Open the side cover . 2 Remove the jammed paper , in the direction shown . 3 Close the side cover . Prin ting automatically resumes. In the duplex unit area If the duplex unit is not inserted correctly , paper jam may occur .
12 .10 < Troubleshoo ting> In the st acker (finisher) Paper jam in front of finisher 1 Open the stacker front cover . 2 Press right of 1c leve r and then push stacker to left. 3 Remove the jammed paper . 4 Slide in the stacker until you hear the sound ‘click’.
12 .11 < Troubleshoo ting> 4 Pull up on the stacker lever and then close the stacker front cover . Paper jam at exit of finisher 1 Gently pull the paper out through the exit area.
12 .12 < Troubleshoo ting> [xxx] toner cartridge is not compatible. Check userís guide The toner cartridge you have installed is not for your machine. Install a Samsung- genuine toner cartridge, designed for your machine. [xxx] toner cartridge is not inst alled.
12 .13 < Troubleshoo ting> Motor does not operate: [zzz]. Please turn off then on There is a problem in the control of motor unit. T urn the machine off and turn it on again.
12 .14 < Troubleshoo ting> Sensor failure: [zzz]. Call for service There is a problem in the sensor sig nal. T urn the machine off and turn it o n again. If the problem persist s, please ca ll for service. Shake [xxx] toner cartridge The toner supply is low .
12 .15 < Troubleshoo ting> Solving other problems The following chart lists some conditions that may occur and the recommended solutions. Follow the sugge sted solutions until the problem is corrected. If the problem persists, please call for service.
12 .16 < Troubleshoo ting> The machine does not print. (continued) The connection cable between the computer and the machine is defective. If possible, attach the cable to another computer tha t is working properly and print a job. Y o u can also try usi ng a different printer cable.
12 .17 < Troubleshoo ting> PDF file does not print correctly- some part s are missing in the graphics, text or illustrations. Incompatibility between the PDF file and the Acrobat products. Printing the PDF fi le as an image may enable the file to print.
12 .18 < Troubleshoo ting> White Spot s White spot s appears on the page: • The paper is too rough and a l ot of dirt from a paper falls to the inner devices within the machine, so the tran sfer roller may be dirty . Clean the inside of your machine.
12 .19 < Troubleshoo ting> Page skew • Ensure that the paper is loaded properly . • Check the paper type and quality . (Page 4. 3) • Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.
12 .20 < Troubleshoo ting> Copying problems Condition Suggested solutions Copies are too lig ht or too dark. Use Light and Dar k arrows to darken or lighten the backgrounds of copies.
12 .21 < Troubleshoo ting> Network Scan problems Message appears on your computer screen: • “Device can't be set to the H/W mode you want.” • “Port is being used by another program.” •“ P o r t i s Disabled.” • “Scanner is busy receiving or printing data.
12 .22 < Troubleshoo ting> Common Windows problems Note Refer to Microsoft Windows 2000/XP/2003/Vista User ’s Guide that came with your PC for further info rmation on Window s error messages. Faxes do not store in memory . There may not be enough memory space to store the fax.
12 .23 < Troubleshoo ting> Common Linux proble ms Problem Possible Cause and Solution The machine does not print. The CUPS (Common Unix Printing System) version distributed with SuSE Linux 9.2 (cups- 1.1.21) has a problem with ipp (Int ernet Printing Protocol) printing.
12 .24 < Troubleshoo ting> The machine does not scan. • Check if a document is loaded into the machine. • Check if your machine is connected to the computer . Make sure it is connected properly if an I/O error is reported while scanning. • Check if the port is not busy .
12 .25 < Troubleshoo ting> Common Macintosh problems Problem Suggested solutions PDF file does not print correctly-some part s are missing in the gr aphics, text or illustrations. Incompatibility between the PDF file a nd the Acrobat products. Printing the PDF file as an image may enable the file to print.
13 .1 < Ordering supplies and accesso- 13 Ordering supplies and accessories This chapter provides information on purchasing cartridges and accessories available for your machine . This chapter includes: • Supplies • Accessorie s • How to pu rchase Note The optio nal part s or features may di ffer by countries.
13 .2 < Ordering supplies and accesso- St a c k e r & St a p l e r (Finisher) 500 sheets SCX-FIN10S S taple Cartridge 3 x 5,000 staples per package, covers maximum thickness of 50 sheets, 1 staple position.
14 .1 < Installing accessories> 14 Installing accessories Y our machine is a fu ll-featured mode l that h as been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however , Samsung makes several accessories available to enhance your ma chine’s cap abilities .
14 .2 < Installing accessories> Activating the added memo ry in the PS printer properties After inst alling the memory DIMM, you need to select it in the pr inter properties of the PostScript prin ter driver in order to use it. 1 Make sure tha t the PostScript prin ter driver is in stalled on your computer .
14 .3 < Installing accessories> Enabling Fax feature af ter inst alling the fax option kit After installing the Fax kit, you have to set up the machine in order to use this function. 1 Press Machine Setup on the control panel. 2 Press Admin Setting .
15 .2 < Specifications> 15 Specifications This chapter includes: • General specifications • Printer specifications • Copier specifications • Scanner specifications • Facsimile specifications (optional) General specifications Item Description DADF a Capacity Up to 100 sheets 75 g/m 2 (20 lb bond) DADF document size • Width: 69 (2.
15 .2 < Specifications> Printer specifications Item Description Printing method Co lor Laser Beam Printing Printing speed a a. Print speed will be affected by operating system used, computing performance, application software, co nnect on method, media type, media size, and job complexity .
15 .2 < Specifications> Scanner specifications Item Description Compatibility TWAIN st andard / WIA standard Scanning method DADF and Flat-bed C olor CCD (Charge Coupled Device) module Resolution a a. Due to the application s for scanning, the maximum resolution might differ.
16 .1 < Glossary> 16 Glossary Note The following glossary he lps you get familiar with the produ ct by understanding the terminologies commonly used with printing as well as mentioned in this user's guide.
16 .2 < Glossary> Emulation Emulation is a techniq ue of one machine obtaining the same results as another. An emulator duplicates the functi ons of one system with a different system, so that the second syste m behaves like the first system.
16 .3 < Glossary> JPEG Joint Photographic Experts Group (JPEG) is a most commonly u sed standard method of lossy compressi on for photographi c images.
16 .4 < Glossary> PSTN The Public-Switched Telephone Netw ork (PSTN) is the ne twork of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through th e switchboard. Resolution The sharpness of an image, measured in Dots Per In ch (DPI).
1 I NDEX A admin setting 10.1 altitude adjustment 10.3 answering machine/fax 6.4 authentication network accounting 10.7 printing a report 10.2 , 10.9 setting up 3.5 , 10.2 auto center 5.8 B Book copy 5.6 C CCD Lock 1.3 checking stored document 11.2 cleaning inside 11.
2 erasing background 6.6 original type 6.6 phonebook 6.6 printing a fax report 11.1 resolution 6.6 solving faxing problems 12.21 FDI authentication 10.7 dummy 1.4 FDI (Foreign Interface Devic e) ordering 1.2 , 13.2 finisher (Stacker & Stapler) connection 1.
3 accounting reports 10.9 configuration report 10.9 e-mail confirmation report 10.9 fax report 10.9 , 11.1 from the website 11.9 network auth. log report 10.9 network configuration 10.9 PCL font list 10.9 PS3 font list 10.9 scan report 11.1 scan to server confirmation 10.
Samsung Printer Software section.
1 S OFTWARE SECTION C ONTENTS Chapter 1: I NSTALLING P RINTER S OFTWARE IN W INDOWS Installing Printer Software .............. ........... ............ ... ............ .. ............ ............ .. ............ ... .... ..... 5 Installing Software for Local Printing .
2 Creating a Watermark ............... ............... ............ .............. ............ .............. ............ ..... 23 Editing a Watermark .......... ............ .............. ............ ............... ............ ........... .....
3 Chapter 8: U SING S MART P ANEL Understanding Smart Panel .............. ............ .............. ............ ............ .............. ............ .......... 32 Opening the Troubleshooti ng Guide .......... ............ .............. ......
4 Scanning ......... ............ .............. ............ .............. ............ ............ ............... ........... ....... .... .. .. 47 Scanning with USB ................... ............... ............ .............. ............ ...
Installing Printer Software in Windows 5 1 Installing Printer Software in Windows This chapter include s: • Installing Printer Software • Reinstallin g Printer Softwar e •R e m o v i n g P r i n.
Installing Printer Software in Windows 6 N OTE : If your printer is not already connected to the computer , the following window will appear . • After connecting the printer , click Next . • If you don’t want to connect the printe r at this tim e, click Next , and No on the following screen.
Installing Printer Software in Windows 7 4 Select Custom ins tallation . Click Next . 5 Select your printer a n d click Next . N OTE : If your printer is not already connected to the computer , the following window will appear . • After connecting the printer , click Next .
Installing Printer Software in Windows 8 Installing Software for Network Printing When you connect y our printer to a netw ork, you must first configure the TCP/IP settings fo r the printer . After you have assigned and verifie d the TCP / IP se ttings, you are ready to install the software on each comp uter on the ne twork.
Installing Printer Software in Windows 9 6 After the installation is finished, a window appears asking you to print a test page and to register y ourself as a user of Samsung Printers in order to r eceiv e information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish .
Installing Printer Software in Windows 10 network, enter the port name and the IP addr ess for the printe r . T o ver ify your prin ter ’s IP address or the MAC address, print a Network Configur ation pa ge in machine.
Installing Printer Software in Windows 11 Reinstalling Printer Software Y ou can reinstall the software if installation fails. 1 Start Window s. 2 From the Start menu select Programs or All Progr ams → your prin ter driver name → Maintenance . 3 Select Repair and click Next .
Installing Printer Software in Windows 12 Removing Printer Software 1 Start Window s. 2 From the Start menu select Programs or All Progr ams → your prin ter driver name → Maintenance . 3 Select Remove and click Next . Y ou will see a component list so that y ou can remove any item individually .
Installing Printer Software in Windows 13 N OTE : If you hav e installed a mono driv er before, then the Use Existing Dri ver window . Select as the window explains, and click Next . Also, depending on yo ur computer configuration, the printer sharin g w indow or the print the test page window may appear; make the approp riate sel ection.
Basic Printing 14 2 Basic Printing This chapter explains the printing options and common printing tasks in Windows. This chapter include s: • Printing a Document • Printing to a file (PRN) •P r .
Basic Printing 15 Printer Settings Y ou can use the printer properties window , which allows you to access all of the printer options you need when using yo ur printer . When the printer prop erties are displaye d, y ou can review and change the settings neede d for your print job.
Basic Printing 16 Paper Tab Use the following options to set the basic paper handling specifications when you access the p rinter properties. See “Printing a Document” on page 14 for more information on accessing printer properties. Click the Paper tab to access v arious paper properties.
Basic Printing 17 Graphics Tab Use the following Gr aphic options to adjust the print quality for your specific printing needs. See “Printing a Document” on page 14 for more information on accessing p rinter properties. Click the Graphic tab to display the properties shown below .
Basic Printing 18 Extras Tab Y ou can select output options fo r your document. See “Printing a Document” on page 14 for more information about accessing the printer properties. Click the Extras tab to access the following feature: Watermark Y ou can create a background text image to be printed on each page of your document.
Basic Printing 19 Using a Favorite Setting The Favorites option, which is visible on each p roper ties tab, allows you to save the current properties settings for future use. To s a v e a Favorites item: 1 Change the settings as needed on each tab . 2 Enter a name for the item in the Favorites input box.
Advanced Printing 20 3 Advanced Printing This chapter explains printing options and adv anced printing tasks. N OTE : • Y our printer d river Propertie s window that appears i n this User’s Gu id e ma y differ depending on the printer in use. However the com position of the printer properties window is similar .
Advanced Printing 21 Printing Posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper , for the purpose of pasting the sheets together to form one poster-size d ocum ent. 1 T o change the print settings from your softw are application, access printer propertie s.
Advanced Printing 22 Printing on Both Sides of Paper Y ou can print on both sides of a sheet of paper . Before printing, decide how you want yo ur docum ent oriented. The options are: • Printer Setting , if you select this option, this feature is determined by the setting you’ve made on the control panel of the printer .
Advanced Printing 23 Using Watermarks The W aterm ark option allows you to print text over an existing document. F or example, you may w ant to have large gr a y letters reading “DRA F T” or “CONFID ENTIAL ” printe d diagonally across the first page or all pages of a document.
Advanced Printing 24 Using Overlays What is an Overlay? An overla y is text and/or images stored in the com p uter hard disk drive (HDD) as a special file fo rmat that can be printed on any document. Ove rla ys are often used to take the place of preprinted forms and lette rhead p aper .
Using Windows PostScript Driver 25 4 Using Windows PostScript Driver If you want to use the P ostScri pt driver provided with yo ur system CD-ROM to print a document. PPDs, in combina tion with t he Po stScript driver , access printer features and allow the computer to communicate with the printer .
Using Direct Printing Utility 26 5 Using Direct Printing Utility This chapter explains how to use Direct Printing Utility to print PDF files without having to open the files. C AUTION • Y ou can not print PDF files that are restricted to print. Deactivate the p rinting restriction feature, and retry printing.
Sharing the Printer Locally 27 6 Sharing the Printer Locally Y ou can connect the printer dire ctly to a selected computer , which is called “host computer , ” on the network. The following procedure is for Windows XP . For other W indows OS, refer to the correspon ding Wi ndows User's Guide or online help.
Scanning 28 7 Scanning Scanning with your machine lets you turn pictures and text into digital files on your computer . Then you can fax or e-mail the files, display them on y our we b site or use them to create projects that you can print using Samsung SmarThru software or the WIA driver .
Scanning 29 •Working a re a - SmarThru Desktop : Created within the standard Windows folder My Documents. - Sort on Disk : Files of the fold ers w h ich ar e not indexed w ill not b e displayed in the Sort o n Dis k section. Sort type are Date, File T ypes, Latest Used.
Scanning 30 Uninstalling Samsun g SmarThru Office N OTE : Before beginning uninstall ation, ensure that all applications are closed on your computer . 1 From the Start menu, select Programs . 2 Select SmarThru Office , and then select Uninstall SmarThru Office .
Scanning 31 Windows Vista 1 Load the document(s ) fa ce up into the D ADF (or ADF). OR Place a single document face down on the document glass. 2 Click Start → Control Panel → Hardware and Sound → Scanners and Cameras . 3 Click on Scan a document or picture .
Using Smart Panel 32 8 Using Smart Panel Smart P anel is a progr am that mo nitors and informs y ou of the status of the printer , and allows you to customize the printe r’ s settings. Smart Panel is installed automatically when y ou install the printer softw a re.
Using Smart Panel 33 Opening the Troubleshooting Guide Using the troubleshooting guide, you can view so lutions for error status problems. Right-click (in Windows or Linux ) or click (in Mac OS X) the Smart P anel icon and select Troubleshoo t ing Guide .
Using Your Printer in Linux 34 9 Using Your Printer in Linux Y ou can use your machine in a Linux environm ent. This chapter include s: • Getting St arted • Installing the Un i fie d Linux Driver .
Using Your Printer in Linux 35 5 When the installation is complete , click Finish . The installation prog r am has added the Unified Driver Configurator desktop icon and Samsung Unified Driver group to the system menu for your conv enience.
Using Your Printer in Linux 36 Using the Unified Driver Configurator Unified Linux Driv er Configur ator is a tool primar ily intended for configuring Printer or MFP device s. Since an MFP device combines the printer and sca nner , the Unified Linux Driver Configur ator provides options logica lly grouped for printer and scanner functions.
Using Your Printer in Linux 37 Classes Tab The Classes tab shows a list of available printer classes. • Refresh : Renews the classes list. • Add Class... : Allows you to add a new printer class. • Remove Class : Remo ves the selected printer class.
Using Your Printer in Linux 38 Configuring Printer Properties Using the properties window pr ovid ed by the Printers configuration, you can change th e v arious properties for your machine as a printer . 1 Open the Unified Driver Co nfig urator . If necessary , switch to Printers configuration.
Using Your Printer in Linux 39 The following four tabs displa y at the top of the window . • General - allows you to change the paper size , the paper type, and the orientation of the documents, enables the duplex feature, adds start and end banners, and changes the number of pages per shee t.
Using Your Printer in Linux 40 The document is scanned and the image preview appears in the Preview P a ne. 7 Change the scan options in the Image Quality and Scan Area sections. • Image Quality : allows y ou to select the color composition and the scan resolution for the image.
Using Your Printer in Linux 41 Y ou can use the following tools to edit the image: Fo r further details about the Image Manager application, refer to the onscreen help. Tools Function Saves the image. Cancels your last action. Restores the action you canceled.
Using Your Printer with a Macintosh 42 10 Using Your Printer with a Macintosh Y our machine supports Macintosh systems with a built -in USB interface or a 10/100 Ba se- TX network interface card. When you print a file from a Macint osh computer , you can use the P o stS cript driver by installing the PPD file.
Using Your Printer with a Macintosh 43 Setting Up the Printer Set up for your prin ter will be diff erent de pending on whi ch cable you use to connect the pr inter to y our computer—the network cable or the USB cable. For a Network-connected N OTE : Some printers do not support a network interface.
Using Your Printer with a Macintosh 44 Printing N OTE : • The Macintosh printer’s proper ti es window that appears in this User’s G uide may differ d epending on the printer in use. However the com position of the printer properties window is similar .
Using Your Printer with a Macintosh 45 Graphics The Graphics tab provides options for selecting Resolution(Quality) and Color Mode . Select Graphics form the Presets ' drop-down list to access the graphic features. • Resolution(Quality) : Y ou can select the printing resolution.
Using Your Printer with a Macintosh 46 Printing Multiple Pages on One Sheet of Paper Y ou can print more than one page on a single she et of paper . This feature provides a cost -effective wa y to print dr aft pages. 1 From your Macintosh application, select Print from the File menu.
Using Your Printer with a Macintosh 47 Scanning Y ou can scan docoments using Image Capture program. Macintosh OS offers Image Capture program. Scanning with USB 1 Make sure that yo ur machine and computer are turned on and properly connected to each other .
48 S OFTWARE SECTION I NDEX A advanced printing, use 20 B booklet printing 21 C canceling scan 31 Color 17 D document, print Macintosh 44 Window s 14 double-sid ed printin g 22 E Extras properties, se.
49 R resolution printing 39 S scanning Linux 39 SmarThru 28 TWAIN 30 WIA driv er 30 scanning from Macintosh 47 setting darkness 17 favorites 19 image mode 17 resolution Window s 17 true-type option 17.
Ver. 5 .00.
An important point after buying a device Samsung CLX-8380ND (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung CLX-8380ND yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung CLX-8380ND - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung CLX-8380ND you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung CLX-8380ND will certainly help you make a decision on the purchase.
If you already are a holder of Samsung CLX-8380ND, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung CLX-8380ND.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung CLX-8380ND. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung CLX-8380ND along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
