Instruction/ maintenance manual of the product 6593 Acer
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TravelMate 6593 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.
II Revision History Please refer to the table below for the updates m ade on T ravelMate 6593 Series service guide. Date Chapter Updates.
III Copyright Copyright © 2008 by Acer Incorporated . All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into an.
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions.
V Preface Before using this information and the product it supp orts, please read the following general information. 1. This Service Guide provides you wi th all technical information rela ting to the BASIC CONFIGURA TION decided for Acer's "global" product offering.
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VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VIII T able of Contents Removing the WLAN Board Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Main Unit Disassembly Process .
IX T able of Contents Online Support Information 167 Index 169.
X T able of Contents.
Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Platform Intel® Centrino® proces sor technology , featuring: K Intel® Core™2 Duo mobile processor K Mobile Intel®.
2 Chapter 1 j Optional Acer Xpress V oIP phone K WLAN: j Intel® Wireless WiFi Link 5100/5300* K WP AN: Bluetooth® 2.0+EDR (Enhanced Data Rate) K LAN: Gigabit Ethernet; W ake-on-LAN ready K WW AN: UMTS/HSDP A (High-S peed Downlink Packet Access) (3.5G) at 2100 MHz and quad-band GSM/GPRS/EDGE (850/900/1800/1900 MHz) K Modem: 56K ITU V .
Chapter 1 3 System Block Diagram Mobile CPU Cantiga HOST BUS 667/800/1066MHz@1.05V DDR3 800/1033 MHz DDR3 ICH9M X4 DMI 400MHz C-Link0 ODD SA T A SATA HDD SA T A SATA Mini USB Blue T ooth Finger Printer Camera USB 4 Port USB PCMCIA SLOT KBC WPCE773LA0DG Winbond INT.
4 Chapter 1 Your Acer Notebook tour After knowing your computer features, let us show you around your new computer . Front View Icon Item Description 1 Microphone Internal microph one for sound recording. 2 Acer Crystal Eye webcam Web camera for video communication (only for certain models).
Chapter 1 5 7 Palmrest Comfortable support area for your hands when you use the computer . 8 S tatus indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. 9 Click buttons (left, center* and right) The left and right buttons function like the left and right mouse buttons.
6 Chapter 1 Closed Front View Icon Item Description 1 Infrared port Interfaces with infrar ed devices (e.g.,infrared printer and IR-aware computer). 2.1 Microphone jack Accepts input s from external microphones. 2.2 Headphones/ speaker/line-out jack. Connects to audio line-out devices (e.
Chapter 1 7 Left View # Icon Item Description 1 Kensington lock slot Connects to a Kens ington-compatible computer security lock. 2 V entilation slots Enable the computer to stay cool, even af ter prolonged use. 3 External display (VGA) port Connects to a display device (e.
8 Chapter 1 Right View Icon Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs. 2 Optical disk access indicator Lights up when the optical drive is active. 3 Optical drive eject button Ejects the optical disk from the drive. 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off.
Chapter 1 9 Rear View # Icon Item Description 1 DC-in jack Connects to an AC adapter . 2 Ethernet (RJ-45) port Connects to an Ether net 10/100/1000-based network.
10 Chapter 1 Bottom View Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Battery release latch Releases the battery to remove the battery pack. 4 Memory compartment Houses the computer's main memory .
Chapter 1 11 Indicators The computer has severa l easy-to-read status indicators. The front pa nel indicators are visible even when the computer cover is closed. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.
12 Chapter 1 and secure backup. Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader .
Chapter 1 13 Touchpad basics (with two-click buttons) The following items show you how to us e the touchpad with two-click buttons. K Move your finger across the touchpad (1) to move the cursor . K Press the left (2) and right (3) buttons located beneath the touchp ad to perform selection and execution functions.
14 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separa te cursor , lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off.
Chapter 1 15 Windows Keys The keyboard has two keys that per form Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows S tar t button; it launches the S tart menu.
16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of th e computer ’s controls like screen brightness, volume output and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination.
Chapter 1 17 Special Key (only for certain models) Y ou can locate the Euro symbol and th e US dollar sign at the upper-center and/or bottom-right of your keyboard.
18 Chapter 1 Acer Empowering Technology The Empowering T echnology toolbar makes it easy for you to access frequently used fu nctions and manage your new Acer system. Activated by pr essing the Empowering Key , it provi des access to the following utilities: NOTE: The following content is for g eneral reference only .
Chapter 1 19 Empowering Technology password Y ou must set the Empowering T echnology password to use the pa ssword protection feature of Acer eRecovery Management to protect your data. To set the Empowering Technology password: 1. Launch Acer eRecovery Management.
20 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. T o access this utility , select Acer ePower Managem.
Chapter 1 21 3. Click the Battery tab to view remaining battery life, battery st atus, and remainin g battery life in standby and hibernate modes. Acer eDataSecurity Management (only for certain models) Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons.
22 Chapter 1 passwords, there will be no way to decrypt your encrypted file! Be sure to safeguard all related passwords! Acer eRecovery Management Acer eRecovery Management is a versat ile backup utility .
Chapter 1 23 NOTE: If your computer did not come with a Recove ry CD or System CD, please use Acer eRecovery Management's Backup factory default to CD/DVD feature to burn a backup image to CD or DVD.
24 Chapter 1 Acer eSettings Management Acer eSettings Management al lows you to inspect hardware specific ations, set BIOS passwords and modify boot options. Acer eSettings Management also: K Provides a simple graphical us er interface for navigation.
Chapter 1 25 Windows Mobility Center The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, netwo rks or activities.
26 Chapter 1 Using the System Utilities Acer Bio-Protection ( only for certain models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system.
Chapter 1 27 Acer GridVista (dual-display compatible) NOTE: This feature is only av ailable on certain models. T o enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select St art, Control Panel, Display and click on Settings .
28 Chapter 1 NOTE: Please ensure that the resolution setting of th e second monitor is set to the manufacturer's recommended value..
Chapter 1 29 Hardware Specifications and Configurations Processor Throttling 50%: On= 99 C; OFF=93 C OS shut down at 105 C; H/W shot down at 1 10 .C Item Specification CPU type Intel® Core™2 Duo Mobile Processor P8400 (2.26G), P8600 (2.4 G), P9500 (2.
30 Chapter 1 NOTE: Above table lists some system memory config urations. Y ou may combine DIMMs with various capacities to form other combinatio ns. On above t able, the configurati on of slot 1 and slot 2 could be reversed.
Chapter 1 31 Connector type USB Wireless Module 802.1 1b/g Item S pecification Chipset WLAN 802.1 1ABGN SHIRLEYPEAK1*2 Data throughput 1 1~54 Mbps, up to 270 Mbp s for Draft-N Protocol 802.
32 Chapter 1 Optical Disc Drive Item S pecification V endor & model name TOSHIBA SUPER- MUL TI DRIVE DL 8X TS-L633A LF PIONEER SUPER-MUL TI DRIVE 8X DVR-TD08RS LF P ANASONIC SUPER-MUL TI DRIVE DL .
Chapter 1 33 Audio Interface Item S pecification Audio Controller Realtek ALC883 Azalia and Amplifier Maxim MAX9710 & MAX441 1 Audio onboard or optional Built-in Mono or S tereo S tereo Resolution.
34 Chapter 1 T otal number of keypads 84-/85-key Windows logo key Y es Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Y es Battery Item S pecification.
Chapter 1 35 System Power Management ACPI mode Power Management Mech. Off (G3) All devices in the sy stem are turned off completely . Soft Of f (G2/S5) OS initiated shutdown. All devices in the system are turned off completely . Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state.
36 Chapter 1.
Chapter 2 37 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configured and optimized , and you do not need to run this utility .
38 Chapter 2 Navigating the BIOS Utility There are six menu options: Information, Main, Security , Boot, and Exit. Follow these instructions: K T o choose a menu, use the left and right arrow keys. K T o choose an item, use the up and down arrow keys.
Chapter 2 39 Information The Information screen displays a summary of your computer hardware information. NOTE: The system information is subject to different models. Parameter Description CPU T ype This field shows the CP U type and speed of the system.
40 Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery . NOTE: The screen above is for your refere nce only . Actual values may differ . Phoenix SecureCore(tm) Setup Utility Main Item Specific Help <T ab>, <Shift-T ab>, or <Enter> selects field.
Chapter 2 41 The table below describes the pa ramete rs in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.
42 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS Password.
Chapter 2 43 The table below describes the pa ramete rs in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.
44 Chapter 2 Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Superviso r Password parameter and press the e key . The Set Password box appears: 2. T ype the current password in the Ente r Current Password field and press e .
Chapter 2 45 If the current password entered does not match the actu al current password, the screen will show you the Setup W arning. If the new password and confirm new p assword strings do not match, the screen will display the following message.
46 Chapter 2 Boot This menu allows the user to decide the order of boot devices to lo ad the operating system. Bootable devices includes the diskette drive in module bay , the o nboard hard disk drive and the CD-ROM in module bay .
Chapter 2 47 Exit The Exit screen contains parameters that confirmed or discard the changes made to the p arameters in the BIOS Setup Utility . The table below describes the p arameters in this screen. Parameter Description Exit Saving Changes Exit System Se tup and save your changes to CMOS.
48 Chapter 2 BIOS Flash Utility The BIOS flash memory update is requ ired for the following conditions: K New versions of system programs K New features or options K Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM.
Chapter 2 49 Remove HDD/BIOS Utility This section provide you wi th removing HDD/BIOS method: Remove HDD Password: K If you key in wrong HDD password for three time, “HDD p assword er ror code” would display on the screen. See the image below . K If you need to solve HDD password lo cked problem, you can run HDD_PW .
50 Chapter 2 Remove BIOS Password: K If you key in wrong Supervisor Pa ssword for three time, “System Disabled” would display on the screen. See the image below .
Chapter 2 51 K If you need to solve BIOS password locked problem, you can run BIOS_PW .EXE 1. Key in “bios_pw 14452 0” 2. Choose one upper-case string K Reboot the system and key in “qjjg9vy” or “07yqmjd” to BIOS user password.
52 Chapter 2.
Chapter 3 53 This chapter contains step-by-ste p procedures on how to disassem ble the notebook computer for maintenance and troubleshooting. Disassembly Requirements T o disassemble the computer , yo.
54 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly proced ure, make sure that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system.
Chapter 3 55 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a gra phic representation on the entire disa ssembly sequence and instructs you on the components that need to be re moved during servicing.
56 Chapter 3 Removing the Battery Pack 1. T urn base unit over . 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery releas e latch to the release position.
Chapter 3 57 5. If there is a SIM card, remove it after removing the battery pack. Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it.
58 Chapter 3 Removing the PC and ExpressCard dummy cards 1. Press the eject button to pop out the button. 2. Press it again to pop out the PC dummy card.
Chapter 3 59 4. Push the ExpressCard dummy card all the way in to eject it. 5. Pull it out from the slot. Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 56. 2. Slide the Acer MediaBay release latc h to the unlock position (1) and slid e out the optical drive module out of the bay (2).
60 Chapter 3 3. Remove the three screws (A x 1, B x 2) securing the locker bracket and remove the locker bracket from the optical disk drive module. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 56. Ste p Size (Quantity) Color To r q u e 1 M2 x L3 (1) Black 1.
Chapter 3 61 2. Remove the three captive screws and four screws (C) securing the lower cover . 3. Use a plastic screw driver to care fully pry open the lower cover .
62 Chapter 3 4. Remove the lower cover from the lower case. Removing the DIMM 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 60.. 3. Push out the latches on both sides of the DIMM socket to release the DIMM.
Chapter 3 63 4. Remove the DIMM module. Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 60. 3. Remove the two screws (A) securi ng the hard disk drive module. Ste p Size (Quantity) Color To r q u e 1~2 M2 x L3 (2) Black 1.
64 Chapter 3 4. Using the plastic tab, slide the hard disk drive module away from the connector . 5. Lift up the hard disk module to remove from the bay . NOTE: T o prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
Chapter 3 65 7. Remove the two screws (E) securing the hard disk to the bracket and remove the hard disk from the bracket. Removing the Expansion Slots Cover 1. See “Removing the Battery Pack” on page 56. Ste p Size (Quantity) Color To r q u e 1~2 M3 x L4 (2) Silver 3.
66 Chapter 3 2. Remove the one captive screw securing the cover . 3. Carefully pry open the cover and re move it from the bottom panel. Removing the 3G Board Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Expansion Slot s Cover” on page 65.
Chapter 3 67 3. Disconnect the antenna cables from the 3G board. NOTE: There are 2 antenna cables connec ted to the 3G board. The Green antenna cable is connected to MAIN connector and the Blue antenna c able is connected to AUX connector . 4. Remove the one screw (B) on the WLAN board to release th e WLAN board.
68 Chapter 3 Removing the WLAN Board Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Expansion Slot s Cover” on page 65. 3. Disconnect the antenna cables from the WLAN board. NOTE: There are 3 antenna cables connec ted to the WLAN board.
Chapter 3 69 5. Detach the WLAN board from the WLAN socket. NOTE: When attaching the antenna back to the WLAN boar d, make sure the cable are arranged properly . Removing the Modem Board 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Expansion Slot s Cover” on page 65.
70 Chapter 3 6. Lift the modem board from the system. 7. Disconnect the cable from the modem board..
Chapter 3 71 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Item Screw Color Part No. A M2 x L3 Black 86.900F80.723 B M2 x L4 Silver 86.9A552.4R0 C M2.5 x L6 Black 86.00E33.736 F M2.5 x L5 Black 86.00F87.735 G M2 X L4 Black 86.
72 Chapter 3 Removing the Middle Cover 1. See “Removing the Battery Pack” on page 56. 2. Use a plastic screw driver to pry lo ose the side of the middle cover . 3. Carefully pry loose the middle cove r from the latches securing it and remove the middle cover from the system.
Chapter 3 73 Removing the Keyboard 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Middle Cover” on page 72. 3. Remove the two screws (A) securing the keyboard. 4. Carefully pry loose the keyboard and turn it over on the touchpad area.
74 Chapter 3 5. Disconnect the keyboard cable from the main board to remove the keyboard. Removing the Heatsink Fan Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 60. 3. Disconnect the heat sink fan connector from the main board.
Chapter 3 75 4. Remove the two screws (B) securing the heatsink fan module in place. 5. Carefully lift up the heatsink fan module. Removing the CPU and VGA Heatsink Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Lower Cover” on page 60.
76 Chapter 3 4. Remove the four screws securing the CPU heatsink module and the two screw securing the VGA board heatsink module (Discrete Model only). 5. Carefully remove the heatsink module from the system. Removing the CPU 1. See “Removing the Battery Pack” on page 56.
Chapter 3 77 5. Using a flat screwdriver , turn the CPU socket latch counter-clockwise to release the CPU. 6. Lift up carefully to remove the CPU. NOTE: When installing the CPU, make sure to insta ll the CPU with PIN 1 at the corner as shown. Removing the VGA Board (Discrete Model only) 1.
78 Chapter 3 3. See “Removing the Heatsink Fan Module” on page 74. 4. See “Removing the CPU and VGA Heatsink Module” on pa ge 75. 5. Remove the two screws (A) securing the VGA board to the main board. 6. Remove the VGA board from the main board.
Chapter 3 79 6. T urn over the system and remove the two screws (C) from the bottom of the left and right hinges. 7. Remove the tape holding th e antenna cables in place. 8. Carefully pull out the wireless ant enna cables from the hole and re lease the cables from the latches.
80 Chapter 3 9. Disconnect the LCD cable connector from the main board. 10. Remove the two screws (C) from the le ft and right hinge of the LCD module. 11 . Carefully remove the LCD m odule from the base unit. NOTE: When connecting the cable back to the unit, pl ease note that the cable should be routed well.
Chapter 3 81 Separating the Upper Case from the Lower Case 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58. 4. See “Removing the Lower Cover” on page 60.
82 Chapter 3 20. Disconnect the fingerprint cable from the FPCN1 connector on the main board. 21. Disconnect the launch board cable from the LAUNCN1 connector on the main board.
Chapter 3 83 22. Disconnect the LED cable from the LE D_CN1 connector on the main board..
84 Chapter 3 23. Remove the nine screws (C) from the bottom panel. 24. T urn the unit over and gently remove the upper case from the lower case. Removing the Launch Board 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57.
Chapter 3 85 14. See “Removing the Heatsink Fan Module” on page 74. 15. See “Removing the CPU and VGA Heatsink Module” on pa ge 75. 16. See “Removing the CPU” on page 76. 17. See “Removing the VGA Board (Discr ete Model only)” on page 77.
86 Chapter 3 21. Remove the one screw (A) and release the launch board module from the latches. 22. Remove the launch board modu le from the upper case. Removing the Fingerprint and Touchpad Module 1. See “Removing the Battery Pack” on page 56. 2.
Chapter 3 87 14. See “Removing the Heatsink Fan Module” on page 74. 15. See “Removing the CPU and VGA Heatsink Module” on pa ge 75. 16. See “Removing the CPU” on page 76. 17. See “Removing the VGA Board (Discr ete Model only)” on page 77.
88 Chapter 3 21. Disconnect the fingerprint cabl e from the fingerprint board. 22. Remove the cables that is taped to the bracket..
Chapter 3 89 23. Remove the two screws (B) securing the bracket to the upper case. 24. Remove the touchpad bracket. 25. Remove the fingerprint board module.
90 Chapter 3 26. Carefully pry loose and remove the touch pad board. W ARNING: The touchpad board is glued to the upper case, only remove the touchpad board if it is defective. Removing the Main Board 1. See “Removing the Battery Pack” on page 56.
Chapter 3 91 13. See “Removing the Optical Drive Module” on page 59. 14. See “Removing the Heatsink Fan Module” on page 74. 15. See “Removing the CPU and VGA Heatsink Module” on pa ge 75. 16. See “Removing the CPU” on page 76. 17. See “Removing the VGA Board (Discr ete Model only)” on page 77.
92 Chapter 3 22. Disconnect the DC cable from the DCI N1 connector on the main board. 23. Disconnect the USB cable from the main board..
Chapter 3 93 24. Disconnect the daughter board cable fr om the DB_CN2 on the main board. 25. Remove the one screw (A) securi ng the main board in place.
94 Chapter 3 26. Carefully remove the main board. Removing the Daughter Board Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57. 3. See “Removing the PC and ExpressCard dummy cards” on page 58.
Chapter 3 95 21. Remove the one screw (A) securing th e daughter board to the lower case. 22. Carefully lift the daughter board and remove it from the lower case. Removing the Speaker Module 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the SD dummy card” on page 57.
96 Chapter 3 14. See “Removing the Heatsink Fan Module” on page 74. 15. See “Removing the CPU and VGA Heatsink Module” on pa ge 75. 16. See “Removing the CPU” on page 76. 17. See “Removing the VGA Board (Discr ete Model only)” on page 77.
Chapter 3 97 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Item Screw Color Part No. C M2.5 x L6 Black 86.00E33.736 D M2 x L3 Silver 86.
98 Chapter 3 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Expansion Slot s Cover” on page 65. 3. See “Removing the 3G Board Module” on page 66. 4. See “Removing the WLAN Board Module” on page 68.
Chapter 3 99 9. Carefully pry open the LCD bezel and place the bezel on top of the LCD panel. 10. Disconnect the microphone cable and remove the bezel from the LCD panel.
100 Chapter 3 Removing the LCD Panel with the Brackets 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Expansion Slot s Cover” on page 65. 3. See “Removing the 3G Board Module” on page 66. 4. See “Removing the WLAN Board Module” on page 68.
Chapter 3 101 9. Remove the three screws (F) securing the LCD panel. 10. Remove the LCD panel with the brackets from the back cover . Removing the Inverter Board and FPC Cable 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Expansion Slot s Cover” on page 65.
102 Chapter 3 9. Disconnect the cables from the inverter board. 10. Detach any adhesive ta pes and any cabl e that is glued to the LCD panel..
Chapter 3 103 11 . Disconnect the FPC cable from the LCD panel. Removing the Hinges 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Expansion Slot s Cover” on page 65.
104 Chapter 3 4. See “Removing the WLAN Board Module” on page 68. 5. See “Removing the Middle Cover” on page 72. 6. See “Removing the LCD Module” on page 78. 7. See “Removing the LCD Bezel” on page 98. 8. See “Removing the LCD Panel with the Brackets” on p age 100.
Chapter 3 105 Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 56. 2. See “Removing the Expansion Slot s Cover” on page 65. 3. See “Removing the 3G Board Module” on page 66. 4. See “Removing the WLAN Board Module” on page 68.
106 Chapter 3.
Chapter 4 107 Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer produc t s, prototype cards, or modified options can give false er rors and invalid system responses.
108 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller , driver , or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it.
Chapter 4 109 K External keyboard If any of these devices do not work , reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the diagnostic program (pleas e refer to main board.
11 0 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and m easure the output voltage at the plug of the power adapter cable. See the following figure 1. If the voltage is not correct, replace the power adapter . 2. If the voltage is within th e range, do the following: K Replace the System board.
Chapter 4 111 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter , confirm that if the parameters show n in the screen for Current Power Source and T otal Battery Power Remaining are correct.
11 2 Chapter 4 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. T he most likely cause is listed first.
Chapter 4 11 3 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2.
11 4 Chapter 4 System timer error RTC battery Run BIOS Setup Utility to re configure system time, then reboot system. System board Real time clock error R TC battery Run BIOS Setup Utility to re configure system time, then reboot system.
Chapter 4 11 5 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 109.. Ensure every connector is con nected tightly and correctly .
11 6 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize.
Chapter 4 11 7 3Ch Advanced configuration of chipset registers 3Dh Load alternate r egisters with CMOS values 42h Initialize interrupt vectors 45h POST device initialization 46h 2-1-2-3 Check ROM copy.
11 8 Chapter 4 82h Detect and install external RS232 port s 83h Configure non-MCD IDE controllers 84h Detect and install external p arallel ports 85h Initialize PC-compatible PnP ISA devices 86h Re-in.
Chapter 4 11 9 B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen (optional) BFh Check virus and backup.
120 Chapter 4 F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Full DOS Code Beeps.
Chapter 4 121 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.
122 Chapter 4 The system doesn’t power-off. Power source (b attery pack and power adapter). See “Power System Check” on page 109. Hold and press the power swit ch for more than 4 seconds. System board Battery can’t be charged See “Chec k the Battery Pack” on page 1 1 1.
Chapter 4 123 The system doesn't resume from hibernation mode. See “Save to Disk (S4)” on page 35. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. See “Save to Disk (S4)” on page 35.
124 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 126. T ouchpad does not work. Reconnect touchpad cable. T ouchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly .
Chapter 4 125 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that ha ve nothing to do with a hardware defect, such as: cosmic radiation, electrosta tic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.
126 Chapter 4 Undetermined Problems The diagnostic problems does not ident ify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the fail ing FRU (do not isolate non-defective FRU).
Chapter 5 127 Top and Bottom View Jumper and Connector Locations Chapter 5.
128 Chapter 5 Clearing Password Check and BIOS Recovery This section provide you t he standard operating procedures of clea ring password and BIOS recovery for T ravelMate 6593 Series. T ravelMate 6593 Series provid e one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery .
Chapter 5 129 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enabl e this feature to restore th e BIOS firmware to a succes sful one once the previous BIOS flashing process failed.
130 Chapter 5.
Chapter 6 131 This chapter gives you the FRU (Field R eplaceable Unit) listing in global configur ations of 5930/5930Z/6593Z Series. Refer to this chapter whenever ordering for parts to rep a ir or for RMA (Return Merchandise Authorization).
132 Chapter 6 TravelMate 6593 Series Exploded Diagram NO DESCRIPTION Q'TY REV REMARK 1 ASSY L CD W/CCD BEZE L Homa 3G 1 0A 2 L CD Module 1 0A 3 ASSY L CD P ANE L 5A TN Homa 3G 1 0A 4 ASSY_MIDD L .
Chapter 6 133 T ravelMate 6593 Series FRU List Category No. Part Name and Description Acer Part No. ACCESSORY REMOTE CONTROLLER FORMOSA21 RC804V -B EN RT .22700.01 1 REMOTE CONTROLLER FORMOSA21 RC804V -B EU RT .22700.008 Adapter ADAPTER 90W LITEON P A-1900-24AR AP .
134 Chapter 6 TV TUNCER DVB-T MINI TT -1260DA TU.23100.015 CAP ACITIVE BUTTON TM-01 1 19-001 55.AR501.005 MODEM BOARD FOXCONN DELPHI- AM5 V2H 1.5_3.3V FX.22500.022 Cables LAUNCH BOARD CABLE 50.AR501.002 MEDIA BOARD CABLE 50.AR501.005 TOUCHP AD BOARD CABLE 50.
Chapter 6 135 POWER CORD 7A 250V 2PIN KOREA 27.01518.531 POWER CORD 250V 10A 3PIN ISRAEL 27.01518.761 Case/Cover/Bracket/Assembly LOWER CASE W/MODEM CABLE&F AN BRACKET&SPEAKER FOR TV 60.AQE01.001 SPEAKER SUB WOFFER 23.AR501.001 SPEAKER SET 23.
136 Chapter 6 CPU INTEL CORE2DUAL P8400 PGA 2.26G 3M 1066 25W KC.84001.DPP CPU INTEL CORE2DUAL P8600 PGA 2.4G 1066 25W 3M KC.86001.DPP CPU INTEL CORE2DUAL P9500 PGA 2.53G 6M 1066 25W KC.95001.DPP CPU INTEL CORE2DUAL T9400 PGA 2.53G 6M 1066 35W KC.94001.
Chapter 6 137 HDD 120GB 5400RPM SA T A II HGST HTS542512K9SA00 BRONCO-B LF KH.12007.014 HDD 120GB 5400RPM SA T A SEAGA TE ST9120817AS LF KH.12001.032 HDD 120GB 5400RPM SA T A TOSHIBA MK1246GSX LF KH.12004.007 HDD 120GB 5400RPM SA T A WD WD1200BEVS-22UST0 ML125 LF KH.
138 Chapter 6 KEYBOARD 14_15KB-FV3 BLACK E89KS NORWEGIAN (ASPIRE BLACK) KB.INT00.455 KEYBOARD 14_15KB-FV3 BLACK E88KS KOREAN (ASPIRE BLACK) KB.INT00.457 KEYBOARD 14_15KB-FV3 BLACK E93KS JAP ANESE (ASPIRE BLACK) KB.INT00.458 KEYBOARD 14_15KB-FV3 BLACK E89KS IT ALIAN (ASPIRE BLACK) KB.
Chapter 6 139 MAINBOARD MAINBOARD AS5930G INTEL LF PGM45 ICH9 LF FOR MONTEVINA CPU WITH PR_ESA T A MB.AQ201.001 MAINBOARD AS5930 INTEL LF GM45 ICH9 LF FOR MONTEVINA CPU WITH PR_ESA T A MB.AR501.001 MEMORY SODIMM 1GB DDRII667 HYNIX HYMP1 12S64CP6-Y5 LF KN.
Appendix A 140 TravelMate 6593 Series Model RO Country Acer Part no Descriptio n CPU LCD DIMM 1 DIMM 2 HDD 1 (GB) ODD Wire le ss LAN Blueto oth VOIP Phone AS505 1ANW XMi AAP India LX.A V 30C.0 02 AS5051AN WXMi LINPUSIL1 UMAC 1*512/80/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.
141 Appendix A AS505 1AWX Mi PA U S A / Canada - Canadian French LX.A V 30J.00 1 AS5051AW XMi MCECF UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 1AWX Mi PA U S A / Canada - Canadian French LX.
Appendix A 142 AS505 1AWX Mi AAP Thailand LX.A V 305.00 4 AS5051AW XMi XPHTH2 UMAC 1*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 1AWX Mi AAP Vietnam LX.A V 305.00 5 AS5051AW XMi XPHVN1 UMAC 1*512/120/ 6L/5R/ CB_bg_0.
143 Appendix A AS505 1AWX Mi TWN GCTWN LX.A V 305.01 2 AS5051AW XMi XPHTC1 UMAC 1*512/120/ BT/6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG FOX_ BRM_ 2.0 N AS505 1AWX Mi TWN GCTWN LX.A V 305.01 4 AS5051AW XMi XPHTC1 UMAC 1*512/60/ BT/6L/5R/ CB_bg_0.
Appendix A 144 AS505 1AWX Mi AAP Thailand LX.A V 30J.01 7 AS5051AW XMi MCETH1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO1G BII6 N N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 1AWX Mi AAP Vietnam LX.A V 30J.01 8 AS5051AW XMi MCEVN1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.
145 Appendix A AS505 2WXM i AAP Thailand LX.A V 30J.00 9 AS5052WX Mi MCETH1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.3 C_AN AT T L 5 0 N14.1 WXGA G SO1G BII6 N N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 2WXM i AAP Vietnam LX.A V 30J.01 0 AS5052WX Mi MCEVN1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.
Appendix A 146 AS505 1ANW XMi AAP Philippines LX.A V 30C.0 11 AS5051AN WXMi LINPUSPH 1 UMAC 1*512/60/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N60G B5.4K NSM8 X ABT_ AT H 5 4 13BG NN AS505 1ANW XMi AAP Malaysia LX.A V 30C.0 12 AS5051AN WXMi LINPUSMA 2 UMAC 1*512/60/ 6L/5R/ CB_bg_0.
147 Appendix A AS505 1AWX Mi EMEA Eastern Europe LX.A V 30J.03 0 AS5051AW XMi MCECS5 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Denmark LX.A V 30J.02 4 AS5051AW XMi MCEDK6 UMAC 2*512/100/ 6L/ 5R_bg_0.
Appendix A 148 AS505 1AWX Mi EMEA Slovenia/ Croatia LX.A V 30J.03 7 AS5051AW XMi MCESI1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Portugal LX.A V 30J.03 8 AS5051AW XMi MCEPT6 UMAC 2*512/100/ 6L/ 5R_bg_0.
149 Appendix A AS505 1AWX Mi EMEA France LX.A V 30J.02 6 AS5051AW XMi MCEWFR1 1W UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Belgium LX.A V 305.01 9 AS5051AW XMi XPHBE1 UMAC 2*512/100/ 6L/ 5R_bg_0.
Appendix A 150 AS505 1AWX Mi EMEA Holland LX.A V 305.02 0 AS5051AW XMi XPHNL1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA France LX.A V 305.02 1 AS5051AW XMi XPHFRA UMAC 2*512/100/ 6L/ 5R_bg_0.
151 Appendix A AS505 1AWX Mi EMEA South Africa LX.A V 305.01 7 AS5051AW XMi XPHSA1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Norway LX.A V 305.02 4 AS5051AW XMi XPHNO1 UMAC 2*512/100/ 6L/ 5R_bg_0.
Appendix A 152 AS505 2WXM i PA U S A / Canada - Canadian French LX.A V 30J.02 1 AS5052WX Mi MCEUS UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT T L 5 0 N14.1 WXGA G SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 2WXM i PA A C L A - Spa n i s h LX.
153 Appendix A AS505 1AWX Mi EMEA Russia LX.A V 30J.05 2 AS5051AW XMi MCERU9 UMAC 1*512/100/ BT/6L/5R/ CB_bg_VP _0.3C_AN AT M K 36 N14.1 WXGA G SO512 MBII6 N N100 GB5.4 K NSM8 X ABT_ BRM4 318BG FOX_ BRM_ 2.0 BT Vo I P PCMC IA AS505 1AWX Mi EMEA Holland LX.
Appendix A 154 AS505 1ANW XMi EMEA Middle East LX.A V 30C.0 20 AS5051AN WXMi LINPUSAR 7 UMAC 1*512/60/ BT/6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 N N60G B5.4K NSM8 X ABT_ BRM4 318BG FOX_ BRM_ 2.0 N AS505 1ANW XMi EMEA France LX.A V 30C.0 21 AS5051AN WXMi LINPUSFR A UMAC 1*512/60/ 6L/ 5R_bg_0.
155 Appendix A AS505 1AWX Mi EMEA Switzerland LX.A V 30J.06 0 AS5051AW XMi MCESW8 UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Portugal LX.A V 30J.06 1 AS5051AW XMi MCEPT6 UMAC 2*512/120/ 6L/ 5R_bg_0.
Appendix A 156 AS505 1AWX Mi EMEA Holland LX.A V 30J.06 9 AS5051AW XMi MCENL6 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Italy LX.A V 30J.07 1 AS5051AW XMi MCEIT7 UMAC 2*512/120/ 6L/ 5R_bg_0.
157 Appendix A AS505 1AWX Mi EMEA Eastern Europe LX.A V 30J.06 8 AS5051AW XMi MCEPL7 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Sweden/ Finland LX.A V 30J.06 7 AS5051AW XMi MCESV5 UMAC 2*512/120/ 6L/ 5R_bg_0.
Appendix A 158 AS505 1AWX Mi EMEA Germany LX.A V 305.05 7 AS5051AW XMi XPHDE7 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Middle East LX.A V 305.06 1 AS5051AW XMi XPHAR1 UMAC 2*512/120/ 6L/ 5R_bg_0.
159 Appendix A AS505 1AWX Mi EMEA Greece LX.A V 305.05 4 AS5051AW XMi XPHEL1 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Israel LX.A V 305.06 9 AS5051AW XMi XPHIS1 UMAC 2*512/120/ 6L/ 5R_bg_0.
Appendix A 160 AS505 1AWX Mi EMEA Russia LX.A V 305.04 9 AS5051AW XMi XPHRU2 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Sweden/ Finland LX.A V 305.05 0 AS5051AW XMi XPHSV1 UMAC 2*512/120/ 6L/ 5R_bg_0.
161 Appendix A AS505 2NWX Mi AAP India LX.A V 30C.0 26 AS5052N WXMi LINPUSIL1 UMAC 1*512/80/ BT/6L/5R/ CB_bg_0.3 C_AN AT T L 5 0 N14.1 WXGA G SO512 MBII5 N N80G B5.
Appendix A 162.
Appendix B 163 This computer ’s compatibility is test ed and verified by Acer’s internal te sting department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have p assed these tests.
164 Appendix B Microsoft ® Windows ® Vista Environment Test Item Specification CRT Port T est CRT Monitor Acer 21 1c 21”, V iewSonic G220F , Vi ewSonic PF790 19” LCD Monitor Acer FP751 17” TFT.
Appendix B 165 PCMCIA T est LAN/Modem Card TDK CardBus Et hernet 10/100 32-Bit CBE-10/100BTX S torage Card Hitachi Microdrive 4G 1394 Card Buffalo 1394 Interface Cardbus (IFC-ILCB/DV) USB2.0 Card IBM EtherJet CardBus Adapter 10/100 Wireless Lan Card (Not recommended fo r wireless ready model) Cisco Wireless LAN Card 802.
166 Appendix B.
Appendix C 167 This section describes online techni cal support services available to he lp you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Of fices and Regional Business Unit s may access our website.
168 Appendix C.
169 A AFLASH Utility 48 Audio 33 B Battery Pack 56 BIOS 29 vendor 29 Version 29 BIOS Utility 37–48 Navigating 38 Onboard Device Configuration 43 Security 41, 42 System Security 47 Board Layout Top V.
170 media access on indicator 11 Memory Check 109 Model Definition 140 Modem Board 69 N Notebook Manager hotkey 16 num lock on indicator 11 O Online Support Information 167 P Panel 4 Bottom 10 left 4 .
An important point after buying a device Acer 6593 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer 6593 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer 6593 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer 6593 you will learn all the available features of the product, as well as information on its operation. The information that you get Acer 6593 will certainly help you make a decision on the purchase.
If you already are a holder of Acer 6593, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer 6593.
However, one of the most important roles played by the user manual is to help in solving problems with Acer 6593. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer 6593 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
