Instruction/ maintenance manual of the product C01061 Robin
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Manual R obin Compact SIP Software version 3 or higher V ersion: 3.0.1 ENG Date: 27-01-2014.
gf1 1 Manual Robin Compact SIP ENG - v . 3.0.1.
gf2 2 Manual Robin Compact SIP ENG - v . 3.0.1 About this manual This manual describes mounting, installation and programming of the Robin Compact SIP unit in combination with software version 3.0.1. Y ou can update the software of the Robin SIP to the latest version.
gf3 3 Manual Robin Compact SIP ENG - v . 3.0.1 Contents 1 Introduction 5 1.1 Robin SIP Door Intercom 5 2 Operation 7 2.1 Operating the door phone 7 2.2 Answering 7 2.3 Controlling the built-in door opener 7 3 Installation 8 3.1 P ackage contents 8 3.2 Installation dimensions 8 3.
gf4 4 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4 System 36 5.2.4.1 System / Device 36 5.2.4.2 System / Clock 38 5.2.4.3 System / Events 39 5.2.4.4 System / Security 41 5.2.5.5 System / Schedules 42 5.2.4.6 System / Software 43 5.2.4.7 System / Switch 45 5.
gf5 5 Manual Robin Compact SIP ENG - v . 3.0.1 1 Introduction 1.1 Robin SIP Door Intercom Integrated functions The Robin SIP door intercom offers the following fully integrated functions in one single.
gf6 6 Manual Robin Compact SIP ENG - v . 3.0.1 High-quality sound repr oduction The integrated concept means that there are no ‘converters’ which distor t sound quality . Consequently , the Robin SIP offers exceptionally good sound quality , without echo or interference.
gf7 7 Manual Robin Compact SIP ENG - v . 3.0.1 2 Operation 2.1 Operating the door phone T o ring the door phone, press on the bell-sign on the Robin SIP . The unit will play a ringing sound and the predefined telephone set will be called. 2.2 Answering Answer the Robin SIP by picking up the phone that is called by the R obin SIP .
gf8 8 Manual Robin Compact SIP ENG - v . 3.0.1 3 Installation 3.1 P ackage contents The Robin SIP USB stick with the manuals and the ‘Robin Discovery Utility ’ sof tware anti-theft Allen key 4 anti-theft screws 4 wall plugs (6mm) drilling template tie-wrap 3.
gf9 9 Manual Robin Compact SIP ENG - v . 3.0.1.
gf10 10 Manual Robin Compact SIP ENG - v . 3.0.1 The the dimensions of the flush-mount boxes are: 1 button - C01110 2 buttons - C01111 4 buttons - C01112 6 buttons - C0111.
gf11 11 Manual Robin Compact SIP ENG - v . 3.0.1 3.3 T ools and materials required for mounting The following are required when mounting the Robin SIP : core drill, 90 mm in diameter mas.
gf12 12 Manual Robin Compact SIP ENG - v . 3.0.1 3.5 Connecting the Robin SIP Connecting the Robin SIP T o connect the Robin SIP , use an Ethernet cable, type CA T5(e) or CA T6. The colors of the individual wires match the color codes below the connector .
gf13 13 Manual Robin Compact SIP ENG - v . 3.0.1 4 System installation 4.1 Requirements prior to installation Network connection with P oE (P ower over Ethernet is used to power the door intercom; the power supply must be 802.3af compatible). PC with web browser .
gf14 14 Manual Robin Compact SIP ENG - v . 3.0.1 W indows users: Copy the R obin Discover y Utility software to a PC that is connected to the network. Start the Robin Discovery Utility software (double-click the icon below). Click the “Play ” button.
gf15 15 Manual Robin Compact SIP ENG - v . 3.0.1 5 Configuration 5.1 Logging in to the Robin SIP The login credentials can be changed in the web interface of the Robin SIP . The default credentials are: Administrator , Login: admin, P assword: 123qwe W e recommend changing the default password after initial installation and set-up.
gf16 16 Manual Robin Compact SIP ENG - v . 3.0.1 W e assume here that the network supports DHCP (‘Dynamic Host Configuration Protocol’); if so , all settings such as the IP addresses, netmask, gateway and DNS are automatically populated. DHCP is a standard setting in the Robin SIP .
gf17 17 Manual Robin Compact SIP ENG - v . 3.0.1 5.2 Configuration of the Robin SIP The configuration program for the Robin SIP features 4 sections; ‘T elephony ’, ‘ Audio’, ‘Network’ and ‘System’.
gf18 18 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1 T elephony 5.2.1.1 T elephony / SIP This is where you enter the data required for registering on a PBX or with a SIP provider . If the Robin SIP is used for a direct connection to the telephone handset (i.
gf19 19 Manual Robin Compact SIP ENG - v . 3.0.1 SIP registration SIP protocol SIP proxy / registar SIP proxy port number Use secondary SIP proxy / R egistar Usernam.
gf20 20 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1.2 T elephony / Phonebook Multiple telephone numbers can be entered in the phonebook. These can be used as input elsewhere, for example when setting up ‘Schedules’. A ‘P rofile’ can be associated with each ‘Phonebook entr y ’.
gf21 21 Manual Robin Compact SIP ENG - v . 3.0.1 ! Note: The number can be entered in various ways. 1. Just the number (e.g. 104, 1002, 6032 etc.). The handset is located on a connected PBX in the same network. 2. The number , followed by the IP addr ess of the handset that is to be dialled (e.
gf22 22 Manual Robin Compact SIP ENG - v . 3.0.1 Description Codec ulaw Codec alaw Codec gsm DTMF event payload type Codec h264 Videosize H264 payload type V ariable bitrate Bitrate (kbps) Fps The name that is associated with this line.
gf23 23 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1.3 T elephony / Call settings Call priority: The Robin SIP can dial up to three numbers in a set sequence. If the first number dialled is not answered within the set period of time*, the second number is dialled, followed by the third number .
gf24 24 Manual Robin Compact SIP ENG - v . 3.0.1 Schedules: The Robin SIP features a ‘Schedule’ function . The schedules can be defined in the menu -System- Schedules-. This function allows you to set multiple time periods (‘Timeslots’): e.g.
gf25 25 Manual Robin Compact SIP ENG - v . 3.0.1 Auto answer Auto answer delay No answer timeout Max call duration Max jitter delay Switch led on during calls.
gf26 26 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1.5 T elephony / Control Control allows you to manually initiate and end a call from the Robin SIP . Call: Call: Hangup Registration status Call status Y ou can initiate a call using the 'Call' button.
gf27 27 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.2 Audio 5.2.2.1 Audio / Settings Y ou can set the speaker volume and the microphone sensitivity here.
gf28 28 Manual Robin Compact SIP ENG - v . 3.0.1 With the echo canceler set to ‘half duplex’ a ‘V ox level’ slider appears to set the switch level of the microphone / speaker ! Note: T uning the ‘ V ox level’ is necessar y to establish good communication when set to ‘half- duplex’.
gf29 29 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3 Network 5.2.3.1 Network / Status Network status indicates the current set or assigned network information.
gf30 30 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.2 Network / Settings Allows you to change the Robin SIP’s network settings. Configuration: Configuration method IP address Netmask Default gateway Primary name server Secondary name server Select automatic (DHCP) or manual.
gf31 31 Manual Robin Compact SIP ENG - v . 3.0.1 Security: Enable 802.1x authentication Status Authentication type Identity P assword CA certificate Supplicant certificate Enable 802.1x authentication Displays the 802.
gf32 32 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.3 Network / HTTP Proxy: ! Note: This is the Proxy server for HTTP traffic, so not the Proxy ser ver for the SIP connection to the PBX ! Enable HTTP proxy Pro xy ser ver address Pro xy ser ver port Activates the uses of an HTTP proxy ser ver .
gf33 33 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.4 Network / Mail Configure the mail settings for the Robin SIP . Address book: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.
gf34 34 Manual Robin Compact SIP ENG - v . 3.0.1 Ser vers: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line.
gf35 35 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.5 Network / NA T Depending on the network configuration, you may need to set NA T data in the R obin SIP . Settings: NA T hostname NA T por t Use STUN for NA T address discovery Stun server Stun port Stun status Enter the NA T address or the hostname.
gf36 36 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4 System 5.2.4.1 System / Device Info: P roduct Serial number V ersion Revision number P roduct type Serial number Software version Software revision number Identity: Device name The name entered here is passed in the SIP protocol.
gf37 37 Manual Robin Compact SIP ENG - v . 3.0.1 Device activation: The Robin SIP must be activated initially by R obin T elecom Development (one- off procedure). Y ou star t activation using the ‘ Activate device’ button. A new web page opens when activation starts.
gf38 38 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.2 System / Clock Y ou can change all the date and time settings for the Robin SIP here. Date and time: Timezone Current time Method NTP server address NTP status Set time Select the right time zone here.
gf39 39 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.3 System / Events The Robin SIP is equipped with various options for initiating actions. F or example, starting an outgoing telephone call to a predefined number , a sound signal etc. These actions are started by an Event.
gf40 40 Manual Robin Compact SIP ENG - v . 3.0.1 Name Enable Active T ype Min duration Direction The name that is associated with this 'Event'. Activates the event. Indicates whether an 'Event' is active.
gf41 41 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.4 System / Security A uthentication: Require Authentication Admin username Admin password User username User p.
gf42 42 Manual Robin Compact SIP ENG - v . 3.0.1 Cer tificates: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list. Common name Certificate Certificate info This is the name of the certificate.
gf43 43 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.6 System / Sof tware New software versions for the Robin SIP are released regularly . These versions include improvements and occasionally also introduce new functions. Updating is a two-stage process; the first step is to check whether new sof tware is available.
gf44 44 Manual Robin Compact SIP ENG - v . 3.0.1 T ools: Restart Robin application Reboot device Restore application defaults Starts the Robin software up again. This is faster than rebooting the device. Reboots the complete device.
gf45 45 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.7 System / Switch The Robin SIP has a built-in voltage-free relay contact. This can be used to open a door or a barrier . When a connection has been established between the Robin SIP and a telephone handset, the relay can be operated via key combinations.
gf46 46 Manual Robin Compact SIP ENG - v . 3.0.1 ! Note: F or the actions below , the user can enter his/her choice of telephone key combinations (0...
gf47 47 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.8 System / Info Info displays detailed information about the Robin SIP . Advanced: Product Device Serial number V ers.
gf48 48 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.9 System / Debug The Robin SIP features a built-in ‘Debug’ function . This allows you to create a ‘Network trace’ of all the network traffic to and from the Robin SIP . This tool allows fast and effective resolution of problems with the Robin SIP .
gf49 49 Manual Robin Compact SIP ENG - v . 3.0.1 T race: Status Inter face name Default sniffer duration PCAP filter line Mail result Mail server F rom-address T o-address Comment Starting Stop Indicates the status of the 'T race'.
gf50 50 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.9 System / Logs The Robin SIP registers all events that occur . These are logged in a log file. Log settings: Max lines to keep in log Download The number of log file lines that are stored.
gf51 51 Manual Robin Compact SIP ENG - v . 3.0.1 6 Suppor t F or details of special settings, requests for suppor t and F AQs, please use our ‘online’ support page: http://support.
gf52 52 Manual Robin Compact SIP ENG - v . 3.0.1 Appendix A, List of key words Default setting: Standard programme setting. DHCP : ‘Dynamic Host Configuration P rotocol’. Computer protocol that describes how a computer can obtain its network settings from a DHCP ser ver .
gf53 53 Manual Robin Compact SIP ENG - v . 3.0.1 L AN: ‘Local area network’. Local area network of two or more computers that are connected with each other , either directly or via a shared medium. MA C (address): ‘Media Access Control’. The MAC address is a unique identification number that is allocated to a device in an Ethernet network.
gf54 54 Manual Robin Compact SIP ENG - v . 3.0.1 SIP : ‘Session Initiation P rotocol’. A protocol that makes multimedia communication (audio , video and other data communication) possible and used among other things for the V oice over Internet P rotocol (V oIP).
gf55 55 Manual Robin Compact SIP ENG - v . 3.0.1 Appendix B, Electronic lock The Robin has a built-in voltage-free relay contact. The R obin is not able to power a electronic lock, a power supply is required. There are many different electronic locks on the market.
An important point after buying a device Robin C01061 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Robin C01061 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Robin C01061 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Robin C01061 you will learn all the available features of the product, as well as information on its operation. The information that you get Robin C01061 will certainly help you make a decision on the purchase.
If you already are a holder of Robin C01061, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Robin C01061.
However, one of the most important roles played by the user manual is to help in solving problems with Robin C01061. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Robin C01061 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center