Instruction/ maintenance manual of the product SP 213Nw Ricoh
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For safe and correct use, be sur e to read Safety Information before using the machine. Appendix T roubleshooting Maintaining the Machine Configuring the Machine Using Utilities Printing Documents Lo.
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TABLE OF CONTENTS How to Read This Manual................................................................................................................................. 4 Introduction..................................................................
3. Printing Documents Basic Operation............................................................................................................................................... 33 Printing on Both Sides of Sheets...................................
Restore Setting Tab...................................................................................................................................... 58 Help Source File Setting Tab..................................................................
How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
About IP Address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to.
Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling.
on 64g/m 2 paper, which contains less raw materials and represents a significant resource reduction. Duplex printing (if applicable) Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces the size of printed documents so that fewer sheets are used.
Important Safety Instructions Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate 9.
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1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior • Type 1 and 2 models do not come with an Ethernet port. • Type 1 models do not have the [Wi-Fi] key.
3. [Stop/Start] key You can use this key to print on the back of paper in duplex printing and to execute forced printing. You can also print the configuration page or maintenance page by switching the power on while holding this key down and not releasing the key until 13 seconds have elapsed.
Interior DCT064 1 1. Print Cartridge A replacement consumable that is required to make prints on paper. For details about replacing the cartridge, see page 65 "Replacing the Print Cartridge".
About Operation Tools This section explains the operation tools of this machine. • Depending on the model, Web Image Monitor may not be available. For details about model- specific differences, see page 5 "Differences in Performance/Functions between Different Models".
Installing the Driver and Software Network Quick Install 1. Turn on the power of the computer. 2. Insert the CD-ROM into the CD-ROM drive. 3. Select a language and product for the interface, and then click [OK]. 4. Click [Network Quick Install]. 5. Read the entire license agreement carefully.
Configuring Network Settings This section explains how to configure network settings. • Ethernet and wireless LAN settings cannot be enabled at the same time.
Assigning the machine's IPv6 address manually • The IPv6 address assigned to the machine must not be used by any other device on the same network. 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series].
2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor Status]. If the machine you are using is not selected, click [Connect Printer], and then select the machine's model. 4. Click the [User Tools] tab. 5. Click [Printer Configuration].
Configuring the Ad hoc mode using Smart Organizing Monitor • In Ad Hoc network, every device must be manually assigned an IP address for TCP/IP if there is no DHCP server. • In Ad Hoc mode, only Open System or WEP encryption is supported. WPA2-PSK and Mix Mode WPA2/WPA authentication methods are not supported.
Connection has failed: The alert indicators start flashing, then, after 30 seconds, the alert indicator goes out and the power indicator lights continuously. • For details about how to use Smart Organizing Monitor, see page 60 "Using Smart Organizing Monitor".
2. Loading Paper Supported Paper Paper Size • A4 • 8 1 / 2 " × 11 " (Letter) • 8 1 / 2 " × 14 " (Legal) • B5 JIS • 5 1 / 2 " × 8 1 / 2 " (Half Letter) • 7 .
• Bypass Tray 1 sheet (70 g/m 2 , 19 lb.) 2. Loading Paper 22.
Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled pape.
Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 2 3 3 1 4 4 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) • The print area may vary depending on the paper size and printer driver settings.
Loading Paper Load a stack of paper for printing in the input tray. • When loading paper, be sure to configure the paper size and paper type for the bypass tray and Tray 1.
3. Pinch the end paper guide and slide it inward to match the standard size. DCT031 When loading A4 or letter size paper, align the paper guide to the following position: DCT871 4. Fan the paper before loading it in the tray. 5. Load the new paper stack print side down.
6. Check there are no gaps between the paper and the paper guides (both side and end paper guides). DCT049 7. Carefully push Tray 1 straight into the machine. DCT01 1 To avoid paper jams, make sure the tray is securely inserted. To deliver the sheets face up, open the rear cover.
2. Release the extender locks on both sides of the tray, and then pull out the extender. DCT034 Make sure the extender's inner surface and the scale are aligned. You can adjust the length of the extender in three steps. When using A4 or letter size paper, adjust the length to the position indicated by the mark " " in the tray.
5. Attach the tray cover. DCT038 • Legal paper or custom-size paper longer than A4 must be loaded without attaching the tray cover. ( only) Loading Paper into Bypass Tray • Do not load paper in the bypass tray unless the message "Ready" appears in Smart Organizing Monitor.
2. Slide the side guides outward, load paper with the print side up, and then push in until it stops against the machine. DCT013 3. Adjust the side guides to the paper width.
Specifying the paper type and paper size 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor Status]. If the machine you are using is not selected, click [Connect Printer], and then select the machine's model.
2. Loading Paper 32.
3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. 1. After creating a document, open the [Printing Preferences] dialog box in the document's native application. 2. Change any print settings if necessary.
4. Start printing. The machine prints only the one side of pages first, and then displays on Smart Organizing Monitor screen a message to reload the outputs turned over.
Canceling a print job before printing has started 1. Double-click the printer icon on the task tray of your computer. 2. Select the print job you want to cancel, click the [Document] menu, and then click [Cancel]. • If you cancel a print job that has already been processed, printing may continue for a few pages before being canceled.
3. Printing Documents 36.
4. Configuring the Machine Using Utilities Using Web Image Monitor • To operate the machine via Web Image Monitor, you must first configure the machine's TCP/IP or wireless LAN settings. For details, see page 44 "Configuring the Network Settings".
Displaying Top Page When you access the machine using Web Image Monitor, the top page appears in your browser's window. 1. Launch the Web browser. 2. In the Web browser's address bar, enter "http://(machine’s IP address)/" to access the machine.
4. Main area Displays the contents of the item selected in the menu area. Information in the main area is not automatically updated. Click [Refresh] at the upper-right in the main area to update the information. Click the Web browser's [Refresh] button to refresh the entire browser screen.
Checking the System Information Click [Home] to display the main page of Web Image Monitor. You can check the current system information on this page. This page contains three tabs: [Status], [Counter], and [Machine Information]. Status Tab Item Description Model Name Shows the name of the machine.
Machine Information Tab Machine Information Item Description Firmware Version Shows the version of firmware installed on the machine. Engine FW Version Shows the version of firmware for the machine engine. Machine ID Shows the identification number of the machine.
Configuring the System Settings Click [System Settings] to display the page for configuring the system settings. This page contains the following tabs: [Tray Paper Settings] and [Interface].
Interface Tab Interface Item Description Fixed USB Port Specifies whether the same printer can be used for multiple machines or not under USB connection.
Configuring the Network Settings Click [Network Settings] to display the page for configuring the network settings. This page contains the following tabs: [Network Status], [IPv6 Configuration], [Network Application], [DNS], [Auto E-mail Notification], [SNMP], [SMTP], [POP3], and [Wireless].
IPv6 Configuration Tab IPv6 Item Description IPv6 Select whether to enable or disable IPv6. You cannot disable IPv6 using Web Image Monitor if the machine is currently in use in an IPv6 environment. When disabled, [DHCP], [Manual Configuration Address], [Prefix Length], and [Gateway Address] below cannot be configured.
Item Description FTP Select to enable network printing using an embedded FTP server in the machine (via TCP port 20/21). RAW Select to enable network raw printing. Port No. Enter the TCP port number to use for raw printing. The valid range is 1024 to 65535, except 53550 and 49999 (default is 9100).
Item Description Primary IPv6 DNS Server Enter the IPv6 address of the primary IPv6 DNS server. Can contain up to 39 characters. Secondary IPv6 DNS Server Enter the IPv6 address of the secondary IPv6 DNS server. Can contain up to 39 characters. IPv6 Domain Name Enter the IPv6 domain name of the machine.
SNMP Tab SNMP Item Description SNMP Select whether to enable the machine to use SNMP services. Trap Item Description Target Trap Select whether to enable the machine to send traps to the management host (NMS). When disabled, [SNMP Management Host 1] and [SNMP Management Host 2] below become unavailable.
SMTP Tab SMTP Item Description Primary SMTP Server Enter the IP address or host name of the SMTP server. Can contain up to 64 characters. Port No. Enter the port number for SMTP (1 to 65535). Authentication Method Select an authentication method from the following: [Anonymous]: The user name and password are not necessary.
Item Description User Password Enter the password for logging in to the POP3 server. Can contain up to 32 characters. Authentication Select an authentication method from the following: [None]: Password will not be encrypted. [APOP Authentication]: Password will be encrypted.
Item Description Communication Mode Select the mode to connect in. If the machine will be connected to a wireless router or access point, select [Infrastructure]. If the machine will be connected to a device equipped with a wireless LAN directly, select [Ad-Hoc].
Configuring the IPsec Settings Click [IPsec Settings] to display the page for configuring the IPsec settings. This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List]. • This function is available only when an administrator password is specified.
Item Description Status Displays the status of the IPsec policy as "Active" or "Inactive". To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page.
IPsec Settings Item Description Encapsulation Type Specify the encapsulation type from the following: • [Transport]: Select this mode to secure only the payload section of each IP packet when communicating with IPsec compliant devices. • [Tunnel]: Select this mode to secure every section of each IP packet.
Item Description Key Perfect Forward Secrecy Select whether to enable or disable PFS (Perfect Forward Secrecy). IKE Settings Item Description IKE Version Displays the IKE version.
Printing Lists/Reports Click [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] to print out information for that item. Print List/Report Item Description Configuration Page Prints general information about the machine and its current configuration.
Configuring the Administrator Settings Click [Administrator Tools] to display the page for configuring the administrator settings. This page contains the following tabs: [Administrator], [Reset Settings], [Backup Setting], [Restore Setting], and [Help Source File Setting].
Backup Setting Item Description Back up Network Settings Backs up settings configured under the [Network Settings] and [Administrator Tools]. Back up Menu Settings Backs up settings that are not related to the network. Back up IPsec Settings Backs up the IPsec settings to a file.
• If the settings are not restored successfully, an error message appears. Try again to restore the file completely. Help Source File Setting Tab Help Source File Setting Item Description Help Source File Enter the address (URL) of the Help button. Up to 50 alphanumeric characters can be entered.
Using Smart Organizing Monitor The state and status information of the machine can be checked using Smart Organizing Monitor. • Some items might not appear, depending on the model type you are using. Checking the Status Information DCT881 1 2 3 4 5 1.
• Counter Displays information about the counters. • Network Displays network details such as the printer's IP address and network-related comments. 3. Message area Displays the status of this machine with a message. For details about error messages, see page 81 "Error and Status Messages Appear on Smart Organizing Monitor".
Tab Settings This section provides a tab-by-tab overview of the machine settings that can be modified using Smart Organizing Monitor. For more information on each setting item, see the Smart Organizing Monitor Help. Paper Input tab • You can change paper size and other paper settings.
3. Click [Smart Organizing Monitor Status]. If the machine you are using is not selected, click [Connect Printer], and then select the machine's model. 4. On the [User Tools] tab, select [Configuration Page] in the [List/Test Print] list. 5. Click [Print].
4. Configuring the Machine Using Utilities 64.
5. Maintaining the Machine Replacing the Print Cartridge • Store print cartridges in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity.
5. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. DCT026 6.
Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly.
Cleaning the Inside of the Machine 1. Open the front cover, and then carefully lower it. 2. Carefully pull out the print cartridge horizontally, holding its center. DCT024 3. Use a cloth to wipe the inside of the machine toward and away from yourself.
6. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not connected properly. • Make sure that the power plug is firmly inserted into the wall outlet.
Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 21 "Supported Paper".
Problem Solution Paper gets wrinkles. • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See page 21 "Supported Paper". • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
Removing Jammed Paper from Tray 1 1. Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. DCT012 2. Carefully slide Tray 1 back in until it stops. 3. Open the front cover, and then carefully lower it. DCT027 4.
5. Lifting the guide plate, remove the jammed paper carefully. DCT025 6. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. DCT026 7. Carefully push up the front cover until it closes.
Removing Jammed Paper from the Bypass Tray • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. 1. If paper is jammed in the bypass tray input area, remove the jammed paper carefully. DCT015 2. Close the bypass tray.
2. Open the fusing cover. DCT035 3. Push the levers on the sides down with your thumbs. DCT036 4. Remove the jammed paper carefully. DCT068 5. Push the levers on the sides up with your thumbs.
7. Close the rear cover. DCT023 6. Troubleshooting 76.
Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the machine's location. Make sure that the machine is on a level surface.
Printer Problems Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating.
Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Page layout settings are not configured properly.
Error and Status Indicate on the Control Panel The LED on the operation panel indicates the machine status, including any errors. LED Status Solution Toner/ Paper End Alarm Power - - On The power is on. The status is normal. - - Flashing Importing data.
Error and Status Messages Appear on Smart Organizing Monitor "X" represents a displayed message that varies according to the situation. Message Causes Solutions No Response from I/O Device Check the cable, power cord, and main switch. • The power cable of the machine is not plugged in.
Message Causes Solutions Printing has been interrupted because of the memory overflow. The data is too large or complex to print. Select [600 x 600 dpi] in [Resolution:] to reduce the size of data. For details, see the printer driver Help. Waste Toner full No printing is available.
7. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications.
Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it.
Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge *1 Black 1,500 pages, 2,600 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default.
Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm × 356 mm (8.5 × 14 inches) Warm-up time Less than 25 seconds (23 °C, 71.
Maximum loading height 15.5 mm (0.6 inches) Paper output capacity • Output Tray 50 sheets (70 g/m 2 , 19 lb.) • Rear 1 sheet (70 g/m 2 , 19 lb.) Memory 128 MB Power requirements • (mainly Europe.
Resolution 600 × 600 dpi (maximum: 1200 × 600 dpi) First print speed 10 seconds (From the completion of data processing to the completion of paper delivery) Interface • Ethernet (10BASE-T, 100BASE-TX) • USB 2.0 • Wi-Fi Printer language GDI, PCL 7.
Trademarks Firefox is a registered trademark of the Mozilla Foundation. Microsoft, Windows, Windows Server, Windows Vista, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• The product names of Windows 8.1 are as follows: Microsoft ® Windows ® 8.1 Microsoft ® Windows ® 8.1 Pro Microsoft ® Windows ® 8.1 Enterprise • The product names of Windows Server 2003 are.
INDEX A Administrator password.................................... 5, 57 Administrator settings............................................ 57 Auto e-mail notification settings............................ 47 B Backup settings..........................
SNMP settings....................................................... 48 Specifications.................................................. 86, 87 Specifying the paper type.................................... 31 Specifying the paper type and paper size..
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M213-8620 AU EN US EN GB EN.
An important point after buying a device Ricoh SP 213Nw (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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