Instruction/ maintenance manual of the product DDP Ricoh
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User’s Guide © 2004 Ri coh Prin ti ng Syste ms America , Inc. 2635- A Park Cen ter Drive Sim i Va lley , CA 93065 Octob er 2004 33819 2-001 Revi sion A.
© 2004 Ricoh Printing Syst ems America, Inc. All ri ght s reserved. No pa rt of this do cume nt m ay be rep roduce d with out the ex pre ss permi ssion of Ricoh Pri nti ng Sy stem s America, In c. The mater ial in thi s document is for inf ormational purposes a nd is subje ct to change without not ice.
T able of Contents iii T able of Contents Intr oduct ion Abou t This Man ual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Audien ce . . . . . . . . . . . . . . . . . . . . . .
iv T able of Content s Load ing Pap er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Load ing Pap er in Tr ay 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
T able of Contents v Ton er and Develop er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 1 Whe n Purch asing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi T able of Content s I/O C onfiguratio ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C - 3 Cons umable s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduct ion vii Introduction About This Man ual This manual p rovides easy a ccess to the info rmation you need to opera te the 70 PPM or 92 PPM (Pages Per Minute) laser prin ter . T o fin d out about a specific to pic, refer to: Chapter 1: Printer Overview – Fo r printer co mponents and features.
viii I ntroduc tion Manu al Co nv ention s The following conventions are used in this manual: Bold and Italics are used sparing ly for emphasis. Info rma tio n you e nt er: Looks Like This. Key Na mes (or Labels): Look Like This. System me ss ages: Lo ok Like Thi s.
Introduct ion ix Cust om er Supp or t For technical support and other printer information, call: U.S. and Cana da T echnical Ser vices: Contact your lo cal Company Repr esentative or Dist r ibu t or On-Si te Rep air Se rv i ce s: 800- 88 7- 88 48 Dep ot Rep air Se rvic es: 88 8-37 2-66 59 (pres s 1, 4) W eb Site: http://www .
x Introduc tion.
Print er Over view 1-1 Cha pte r 1 Printer Overview What Th is Chap ter Provides This chapter d escribes the parts and functions of the printer . Printer Features I/O Configurations Operator C ontrol .
1-2 Print er Overview Prin ter F eatur es The printer is a high-speed, shared-use laser printer fo r a 400K/month printing environmen t. It inc orporates a wide v ariety of fea tures: High-Speed and Hig h-Quality Printing. Print speed is up to 70 or 92 pag es per minute (p pm), A4/Letter (Simplex) de pe ndin g on the pr inter mode l .
Print er Over view 1-3 V ir tual Printer T ech nology ® (VP T) – allows a single printer to off er pr int services, or virtual printers , each of which is configured by the Netw ork Administr ator . W eb Utilities – for remote acces s to the prin ter through th e Internet o r your company ’ s I n tr an e t.
1-4 Print er Overview Ope rator Co ntrol Pan el The Oper ator Control Panel (OCP) is yo ur physical interface to the printer ’ s features and fu nctio ns. F rom the cont rol pane l, yo u can m onit or th e pr inte r ’ s operating status and config ure the specific printer functions.
Print er Over view 1-5 Ext er nal View of th e Printer (70 ppm ) The following illu stration shows the printer with an Advanced Finish er and High Capacity Feeder installed. Refe r to your o ption-specific User ’ s Guide f or details on oth e r dev ice s .
1-6 Print er Overview Ext ernal View of th e Print er (9 2pp m ) Key Comp onent Descrip tion 1 Powe r Switch Press to tu rn the printer on and of f. 2 Front Cover Op en to rep l ace units, clear paper jams, or cl ean the inside of the pr inter . 3 V ertic al Path Cover Open to clear pape r jams.
Print er Over view 1-7 Internal V iew of the Printer Key Comp onent Descrip tion 1 T o ner Hoppe r Unit Install the toner bot tle here. 2 Drum Ce nter Lock Holds the d rum in place . 3 Drum Unit OPC drum. 4 Fuser Latch Provides acce ss to the fuse r unit.
1-8 Print er Overview.
Operator Cont rol Panel 2-1 Chapter 2 l Operato r Contro l Panel What Th is Chap ter Provides This chapter co ntains information on the f ollowing topics.
2-2 Operator Control Panel OCP Description The Operator Control Panel (OCP) is a touch panel disp lay that you use to set up print options and monitor job and printer s ta tus. It is also u sed by the Network Administrator to configu re the printer and by the Service T echnician to perform maintenance o n the printer .
Operator Cont rol Panel 2-3 Menu St ru ct ure The O CP menu is structur ed as shown in th e following flowcharts. Each box in the chart represents an OCP display screen.
2-4 Operator Control Panel Default Output Paper Size • AutoSele ct • 1 • 2 • 3 • MBT • HCF (Mor e Opt ion s) Paper T ype Select Paper Sourc e Tra y A d j us t Paper W eight Paper W eight S.
Operator Cont rol Panel 2-5 Setup Menu Service 1 Password 1 Service menu item s are for Servic e T echnici a ns only and ar e not discusse d in thi s manu al.
2-6 Operator Control Panel Mode Parallel Net work Software Log Re se t Gateway Addres s Subnet Mas k IP Address Energy 2 Save T ime Count ry Code Passwor d (Mor e Opt ion s) • Compatible • Bi-Di r.
Operator Cont rol Panel 2-7 Ins ert er Paper Size Paper Wei ght • Le tter LEF • Le tter SEF • Le dger SEF • Le gal SEF • A4 LEF • A4 SEF • A3 SEF • B5 LEF • B4 SEF • Custom S ize P.
2-8 Operator Control Panel Stapler T rimmer Ins ert er Fi ni sh er Menu 1 Fol d er Position Pos ition Position Fini sher Men u 2 Short Stacking • 5 • 6 • 7 • 8 Decurler • AutoSelect • Enab.
Operator Cont rol Panel 2-9 Using the M enu Screen s The men us are accessed via the touch p anel. Each OCP s creen con sists of icons that you use to ma ke selections. The icons th at are used thro ugh the OCP screens are s hown below . Exampl es of the OC P screens are shown on the following pages.
2-10 Operator Control Panel Main Me nu The Main Menu screen is s how n below . A descrip tion of the elements that make up the screen follows. Ico n Func tion T o uch to open Main Men u Help. i T o uch to display in formation about the printe r and consu mables.
Operator Cont rol Panel 2-1 1 Print e r Menu When you select Pr inter from the Main Menu, this screen is d isplayed. Y ou use the Printer Men u to gain acces s to the printing options described in the table b elow . Ico n Func tio n T o uch to ope n Printer Me nu Help .
2-12 Operator Control Panel Setu p M enu When you select Setu p from the Main Menu, this screen is displaye d. Use it to gain access to the Setu p option screens that ar e described in the table below . Ico n Func tion T o uch to open Setup Help. T o uch to cancel t he curren t selection and return to the Main Menu .
Operator Cont rol Panel 2-13 Re po rt s Me nu When you select Rep orts from the Main M enu, this screen is displayed. Y ou use it to print the repor ts described in the table below . Ico n Func tion T ou ch to open Reports Help. T ou ch to cancel t he curren t selection and return t o the Main Menu .
2-14 Operator Control Panel Finisher Menu for the Book let Fin isher (92 pp m on ly) When you select th e Finisher icon fr om the Main Men u, this screen is displayed. Y ou use it to ga in access to the Finisher options d escribed below . No te that this screen is only available when the Booklet Finisher is installed.
Operator Cont rol Panel 2-15 Finis he r Me nu for t he Pub li shing Fi nisher When yo u have the opti ona l Pu bl ishi ng Fi ni she r insta l l ed an d you sel ect t he Fin isher icon fro m the Main Menu, this screen is displaye d. Y ou use it to gain access to the Publ ishi ng Fin i sh e r op tion s de scri bed be low .
2-16 Operator Control Panel Finisher Men u for the Co ntainer Stacker When you h ave the optional Container Stacker installed and yo u select the Finisher icon fro m the Main Menu, this screen is displaye d. Y ou use it to gain access to the Container Stack er options.
Operator Cont rol Panel 2-17 Pass wor ds Passwords p rovide security to restrict access to system parameter s and certain printer mai nten an ce fu nctio n s. T wo typ es of pas swo rds a re a vai labl e w ith your pr inter: a syste m passwor d and a serv ice passwor d.
2-18 Operator Control Panel.
Paper Handl ing 3-1 Cha pte r 3 Paper Handling What Th is Chap ter Provides This chapter co ntains information on the f ollowing topics. Paper W eights Unacceptable Paper Storing Paper Paper Sizes, T .
3-2 Paper Handl ing Pap er T o obtain good print q uality , u se the rec ommended paper and properly position it in the correct trays. Fo r the desired paper orien tation, see the labels on the tr ays. Refer to Ap pend ix C for detailed information ab out paper specifications and printing on s pecial print media.
Paper Handl ing 3-3 Pape r Size s, Pape r T ypes, and Print er Input T ra ys The following tab les show which paper sizes and type s can be used with the p rinter ’ s input trays.
3-4 Paper Handl ing Load ing Pape r Load p aper into the trays according to the instructions th at follow . See “ Lo adin g Special Media ” on pa ge 3 -1 1 f or dire ction s on loa din g prep un ched a nd pre pri nted paper , as well as tab stock.
Paper Handl ing 3-5 3. Adjust the s ensor plate to the proper size. Size markers are located o n the sensor plate in the fo llowing order: triangle (special), B5, A5 , LGR, LGL, L TR, B4, A3, and A4. If the paper size you need is not listed , set the sensor plate to triang le (the f irst position).
3-6 Paper Handl ing Load ing Paper in T ra y 2 o r 3 1. Open the tr ay . 2. Adjust the s ize guide to the p roper size. T he available sizes are marked on the bottom of the tra y .
Paper Handl ing 3-7 4. Place the paper in to the tray . 5. Close the tray . 6. If yo u se t th e sens or pla te to tria ngle in Step 3, select the pap er size from the OCP by making the following selectio ns: Printer/Pa per Sou rc e / Pa pe r Siz e /tray num ber/pape r size 7.
3-8 Paper Handl ing Load ing Paper into th e MBT 1. Open the M BT by pulling it by the handle. 2. Adjust the size guide to the proper size. T he paper size positions ar e marked on the bottom of th e tray and on the top of the size guide.
Paper Handl ing 3-9 3. Push dow n the pap er tr ay . 4. Set the paper onto the tray ..
3-10 Paper Handli ng Load ing Paper into th e HC F 1. Open the door of th e HCF by pulling it b y the handle. The table inside the HCF automatically moves to its lowermost position and stops. 2. Set the paper into the HCF . ( The HCF is set to handle Letter LEF or A4 LEF size only .
Paper Handl ing 3-1 1 Load ing Spe c i a l Medi a Pre- pu nched Pape r Load pre-p unched paper as indicated in the fo llowing diagrams. Refer to Appendix C for more info rm ation abou t us ing p re- punc hed pap er . Arrows indi cate paper f eed dire ction.
3-12 Paper Handli ng Arrows indi cate paper f eed dire ction. T able 3-2. Dupl ex Pri nting (Doubl e-sided) Paper Size Orien t ation Loading into T ray 1 - 3 MBT or HCF Letter/A4 Portrai t and Landsca.
Paper Handl ing 3-13 Lo a di n g Pr e - pri nt ed Pa p e r Load pre-prin ted paper as indicated in th e following table. Refer to Appe nd ix C for more details about u sing pre-printed paper .
3-14 Paper Handli ng Lo a di n g T a b St oc k 1. Load tab stock as show n in the illustration below . In the main paper trays, place the straight edge of the tab stock against the straight right leading edge of the paper tray . The tabs should be on the left , also kn own as the trailing edg e.
Paper Handl ing 3-15 Setting the Cus to m Pape r Size V alue s If the p aper size you have selected is a custom size y ou must set th e paper size u sing the OCP . First, follow th e steps for loading paper into th e desired tray , then perform these steps.
3-16 Paper Handli ng.
Care and Maintenance 4-1 Cha pte r 4 Care and Maintenance What Th is Chap ter Provides This chapter co ntains the following information: Replacing Consumables Clearing Pap er Jams Cleaning the Printer.
4-2 Care and Maintenan ce Replac ing Cons umab les When a consumable needs to be replaced, the printer sto ps printing and d isplays an error m essage indicatin g which consum able should be replaced. Th e following table shows th e life expectan cy of each cons umable.
Care and Maintenance 4-3 Ad di n g T one r 1. Open the T oner Supply Cover . 2. Make sure that the mouth of the toner bottle is closed. Shak e the toner bottle up and down about six times, then turn the toner bottle upside down and shake it again.
4-4 Care and Maintenan ce 3. Peel the toner s eal film. 4. Install the toner bottle into the T oner Hopper Unit so that the triangle marks on the bottle mouth and the T oner H opper Unit line up. Turn the bottle in a h alf circle until the triangle mar k on the bottle comes to fit the cir cle mark on the T oner Hopper Un it.
Care and Maintenance 4-5 5. Hold the top of th e bottle and tap the side to transfer the toner into the T one r Hopper Unit. 6. When the toner bo ttle is empty , turn it back in a half circle an d take it out. 7. Close the T o ner Supply Cover and discard the empty toner bottle.
4-6 Care and Maintenan ce Re placing the T one r Col lector Bo ttle When the OC P displays the mes sage Toner Bo ttle Full , repla ce the T one r Collector Bottle with a new em pty bottle. 1. Open the T o ner Collector Bottle Cover and the Inner Cove r .
Care and Maintenance 4-7 6. Dispose of the full toner bottle properly . Repl acing th e Develo per M ix Repla c ing t he deve lope r mix i s a two- ph ase proce ss. Fir st yo u exha ust th e Devel oper Mix , and th en yo u supp ly it. Exhaust ing the D eveloper Mix 1.
4-8 Care and Maintenan ce 4. Lock the empty deve loper bottle by turning the d eveloper bottle cap about 160 degrees in the di rection shown below . 5. T o sta rt the exhaust process, make the following selections from the OCP: Setup / Consumable / Develo per Mix / Exhaust The exhaus t process takes appro ximately 2 minutes.
Care and Maintenance 4-9 Supplying the Develop er Mix Be sure to use only the developer mix that is specified for the printer . Using developer that is not specified for the printer may degrade print quality or cause damage to the printer . Refer to the ta ble below to determine the correct d eveloper mix for your printer .
4-10 Care and Maintenan ce 4. Lock the bo ttle in place by tur ning the developer b ottle cap about 160 d egrees in the direction shown below. 5. T o sta rt the replacem ent process, m ake the following selection s from the OCP: Setup / Consumable / Develo per Mix / Supply The re placement process takes approximately 2 minutes.
Care and Maintenance 4-1 1 7. Place the duct cap back on the d eveloper d uct. 8. Clean any spilled developer from the printer . 9. Close the Front Cover . . NOTE : Save the empty developer bo ttle for use dur ing the next developer ex haust pr ocess.
4-12 Care and Maintenan ce Replacing th e Dru m Unit T o re move t he Dr um Unit: 1. Open the Front Cov er of the printer . 2. T u rn the handle clockwise to release the Drum Unit. 3. T u rn the Drum Center Lock until the tab on the side of the lock appears.
Care and Maintenance 4-13 4. Using the grip of the f ront side of the drum unit, pull it out until the stopper behind the unit c atches, then hold the handle and lift the drum unit to remove it.
4-14 Care and Maintenan ce T o install the n ew Drum Unit: 1. Align the groove on b oth sides of the Drum Unit to the Drum Unit Front Guides that are located on the f ront side of the Console Frame. Pu sh the front g rip of the Drum Unit until the Dr um Unit is set in the proper p osition.
Care and Maintenance 4-15 Repl acing the Fuser Clean ing Web T o re move the Fuser Unit: 1. Open the Front Cov er of the printer . 2. Hold up the Fuser L atch and pull out the Fuser Un it. WARNING! The Fuser Unit is very hot. Do not touch any parts of the Fuser Unit except those parts which are used to r eplace the Fuser Clea ning W eb.
4-16 Care and Maintenan ce 3. Open the W eb Holder Plate as s hown below . 4. Pull the handle up and use it to lif t the Fuser Cleaning W eb out of the Fuser Unit.
Care and Maintenance 4-17 T o in stall the new Fuser Cleaning W eb: 1. Slide the Fuser Cleaning W eb into th e slots of the Fuse r Unit and lock it into place by pu shi ng d own the hand le. 2. Close the W eb Holder Plate and p ush the Fuser U nit back in.
4-18 Care and Maintenan ce Clearing P aper Jams This section addresses printer pap er jams only . If a paper jam occurs in the fini sher , refer to your option-specif ic finisher user ’ s guide, or the Quick Referenc e Guide. V ertical Path Cove r Follow the step s below to clear paper fro m the V ertical Path Cover .
Care and Maintenance 4-19 Switch Back Area Follow the step s below to clear paper fro m the Switch Back Area. 1. Open the Finisher Cover and th e T ab. 2. Open the Switch B ack Cover . NOTE : The Switch Back Co ver is located on the left side of the printer , but is acc ess ed from i nsid e of the F ini sh er .
4-20 Care and Maintenan ce 3. T u rn the Fuser Un it Handle to th e RELEASE position and rotate the blue knob in the direction shown below to remove the jammed pa per . 4. Close the Switch Back Cover . Th en close the T ab an d the Advanced Finisher Cove r .
Care and Maintenance 4-21 Pap er Fe ed Block Area Follow the steps below to clear paper from the Paper Feed B lock area. 1. Open the Front Cov er . 2. T u rn the TH handle an d Fuser handle to the RELEASE p osition.
4-22 Care and Maintenan ce 3. Rota te the b lue knob s as show n bel ow t o rem ov e any j amm ed p ape r . 4. T u rn the TH handle to the LOCK position. 5. In duplex prin ting, remove any jam med paper from the Paper Guide T ab . While holding the Paper Guide T ab up, r otate each blue knob as shown below to remove any jammed p aper .
Care and Maintenance 4-23 T rays 1, 2, and 3 Follow the steps below to clear paper from T ray s 1, 2, an d 3. T r ay 1 1. Open the tr ay and remove th e jammed pa per . 2. Close the tray . 3. To u c h on the OCP to clear an y error m essages. T r ay 2 or 3 1.
4-24 Care and Maintenan ce Mu lti-byp ass T r ay Follow the step s below to clear paper fro m the MBT . 1. Remove the jammed paper by pulling it out in the direction shown below . 2. To u c h on the OCP to clear an y error m essages. High Cap acity Feed er Follow the steps below to clear paper from the optional HCF .
Care and Maintenance 4-25 2. T a ke ou t th e T o p Co ver and r emo ve any j amme d pap er . 3. Return the T op Cover to its original position and close the door of the HCF .
4-26 Care and Maintenan ce Cleaning the Print er In order to m aintain print quality , thoroughly clean the printer following the instructions below . When cleaning the printer , pay particular attention to the notes an d cautions for saf e maintenance.
Care and Maintenance 4-27 Cleani ng the Inside of the P rinter 1. Open the Front Cov er . 2. Usin g a dr y , li nt-f ree cl ot h, cle an in side th e Fro nt Cove r by wipi ng any vis ible toner away . 3. Close the Front Cover . Cleani ng T r ays 1, 2 and 3, the MB T , and HCF 1.
4-28 Care and Maintenan ce Cleaning the T oner Bottle Jo int 1. Open the T oner Supply Cover . 2. Clea n i nsi de the T oner Su pp ly Co ver by w ip ing an y v isib le to ner aw ay wi th a dr y , lint-free cloth. 3. Close the T oner Supply Cover . Cleani ng the C onveyan ce Belt A rea 1.
Care and Maintenance 4-29 Cleani ng the T oner Collec tor Bottle Area 1. Open the T o ner Collector Bottle Cover and the Inner Cove r . 2. Remove the T oner Collector Bottle.
4-30 Care and Maintenan ce Handling an d St oring Supp lies and Consum a bles Paper Proper h andling and storing o f paper are importan t to optimize the p erformance of the printer . For best results, follow the in structions below . When L oading Be c are ful no t t o dam age , cre ase , or fo ld pape r whe n h andl ing.
Care and Maintenance 4-31 T oner and Dev elo pe r Proper handling an d storage of the to ner bottle and dev eloper bottle are important to optimize printer p erformance. For best results, follow the in structions below . When P urchasing Use only toner and developer which a re specified for th e printer .
4-32 Care and Maintenan ce.
T roubleshooting 5-1 Cha pte r 5 T roubleshooting What Th is Chap ter Provides This contains the following information. Guidelines Flowchart Basi c T ro ubl esho oti ng Tips General Printing Problems Print Quality Problems Duplex Printing Problems OCP Disp la y Messages NOTE : The following sections pr ovide tr oubleshooting guidelines.
5-2 T roubleshoot ing Gu idelin es F lowcha rt Determine the type of prob lem. Proble m with print qualit y . The p rinter cannot be con nected to the ho st system . Cannot per form print j obs because of a pri nter e rror . Check if the main power di stributor switch is on.
T roubleshooting 5-3 Basic T rou blesh oot ing Tips The following are some commo n situations that can cause a v a riety of problems. Before you look for a specific problem use th e tips in this list. Check the power and all c ables to the printer . Check the printer OCP for information.
5-4 T roubleshoot ing Gene ral Printing Problem s Print Quality Problems Duplex Printing Problems If this hap pens T ry this Pape r handling p r oble ms (j ams ) • Check pi ck rollers a nd clean ar ea of pro blem paper source. • Stra ighten pap er stack of p roblem pa per source .
T roubleshooting 5-5 OCP Display Messages The OCP displays the printer status with 1- to 2-line messages. There are three ty pes of messages: status, w arning, and error m essages. The following table lists the messages in alphabetical order . Each message is explained and a corrective action is given when applicable.
5-6 T roubleshoot ing Elevator T ray Paper Full Remove P aper E009 The o utput tray of the Advanced Finisher is full. Remove p aper fro m the eleva tor tray . Elevator T ray Paper Full Remove P aper E00A Pape r did not st ack proper ly in the output tray of the Advanced Fi nisher .
T roubleshooting 5-7 Invalid C ombination #2 Cancel Job Incorr ect stacker ch oice reque sted: (Canno t deliver to Containe r Stacker from Inser ter .) Canc el the job. Invalid Fold er #xx Clear Pap er Pat h The Boo kl et Fin isher cannot per form the ope ration.
5-8 T roubleshoot ing Paper i n Finisher Remove P aper E065 Pape r jam in exit path of the Advanced Finisher . Remove the j ammed pape r . Paper i n Finisher Remove P aper E066 Pape r jam in byp ass of the Advan ced Finisher . Remove the j ammed pape r .
T roubleshooting 5-9 Paper i n Sheet Inser ter 2 Remove P aper Pape r jam in inse rt tray 2. Rem ove the jam med paper . Paper i n Stacker x Remove P aper Paper jam in stacker . x is the sta cker num b er . Remove t he jammed pape r . Paper i n Stacker x To p Remove P aper Paper jam in stacker .
5-10 T roubleshootin g Paper Jam F inisher Remove P aper E1 D8 Paper jam in Advanced F inisher path . Remove t he jammed pape r . Paper Jam F inisher Remove P aper E1 D9 Paper jam i n the exit su b tray of th e Advan ced Finisher . Remove t he jammed paper .
T roubleshooting 5-1 1 Paper Jam PF Fold er Remo ve Paper E1F6 Paper j am in the folding unit of the Pub li shi ng Fi nish er. Rem ove the jam med paper . Paper Jam P F Stapl er Remo ve Paper E1F1 Paper j am before st apling u nit of the Pub li shi ng Fi nish er.
5-12 T roubleshootin g Paper Jam Stacker x To p Remove P aper Paper jam in stacker . x is the sta cker num b er . Remove t he jammed pape r . Paper Jam S tacker x V Path Remove P aper Paper jam in stacker . x is the sta cker num b er . Remove t he jammed pape r .
T roubleshooting 5-13 Pa per Ske w T ray 3 Remove P aper E152 Skewed paper in tray 3. Remove t he jammed paper . Pause/Of fline The printer w as taken of fline. T o uch to retur n to Ready st atus. PF Front Cover C Open Close Cover E032 The specified co ver of the Publishing Finisher is ope n.
5-14 T roubleshootin g Stacker x Paper Full Remove P aper The st acker is full. x is the stacke r num b er . Remove t he paper . Stacker x T op Cover Op en Close Cover The to p cover of the indicated stacker is open. x i s the stacker number . Close the cover .
T roubleshooting 5-15 Bookle t Finisher Erro r Codes (Option) When Inval id Bookl et # xx or Inva lid Fold er # xx is d isplayed on the OCP , cancel the job and rem ove any remain ing paper . Refer to the app licable error co de in the tab le below for a description of the problem.
5-16 T roubleshootin g.
Web U tiliti es 6- 1 Cha pte r 6 W eb Utilities Feat ures The W eb Utilities give you the p ower to access the printer through the Internet or your company ’ s In tranet.
6- 2 Web Utilit ie s Web Site Layout The gen eral layout o f each W eb Pag e (except the Home Page) is th e same. Th ere is a men u ba r on the lef t side o f the pa ge, an d anot her on e at th e top of the p age. Use th e menu bars to select the desired utility .
Web U tiliti es 6- 3 Using the We b Utilities 1. Start your I nternet browser application. 2. T o display th e Home Page, enter th e IP address or DNS n ame of the printer . ( See your System Administrator for this information, or print a Configuration Report using the printer Operator Co ntrol Panel.
6- 4 Web Utilit ie s 3. The P r inter Stat us pa ge di sp lays th e st at us of the p r in t en gine , paper tr a ys, fini s her , and c o nsumab les. The following Printer Status page illu strates a 70 ppm printer with the Container Stacker and High Capacity Feeder installed.
Web U tiliti es 6- 5 The Printer Status page refreshes automatically every 30 seconds. Optionally , you can click the Up date button to refresh the printer status display o n demand. From the Printe r Status page, click the W eb Utility that you want to use.
6- 6 Web Utilit ie s.
Safe ty Info r m a ti on A- 1 Appendix A Safety Information General For the s afety of the per sonnel and the product, operate the eq uipment according to the i nstructions in this user ’ s guide. The manufacturer will not be responsible for an y prob lems o r d ama ge th at ar ise from impr oper use.
A-2 Safety Informati o n.
Safe ty Info r m a ti on A- 3 Certifications FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device p ursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection again st harmful in terference when th e equipment is operated in a commer cial environmen t.
A-4 Safety Informati o n Declarat ion of C onfor m ity 70 ppm Ricoh Printing Systems America, Inc . 2635-A Park Ce nter Drive , Simi Valley, CA 93065-6209, ( 805) 578 - - - 4000, FAX (805) 578 - 4005 DECLARATION O F CO NFORMITY Ri coh Printi ng Sy stems Am er i ca, I nc.
Safe ty Info r m a ti on A- 5 92 ppm Ricoh Printing Systems America, Inc . 2635-A Park Ce nter Drive , Simi Valley, CA 93065-6209, ( 805) 578 - - - 4000, FAX (805) 578 - 4005 DECLARATION O F CO NFORMITY Ri coh Printi ng Sys tems Am er i ca, I nc.
A-6 Safety Informati o n This equipment h as been tested and fou nd to comply with the limits for a class A In- formatio n T echn ology Equipment in accorda nce with the Euro pean Standard EN 5502 2. These limits are designed to p rovide reasonable p rotection against una cceptable interferen ce in either co mmercial or industrial env ironments.
Safe ty Info r m a ti on A- 7 Whe n Inst al lin g and Reloca ti ng t h e Pr i nte r Power Sp ecifications Power Cor ds Ensure that the plug connectio n is free of dust. In a damp environment, a con taminated connector can draw a n on- negligible amount of current that can generate heat and eventually cau se a fire o ver an exten ded period of time.
A-8 Safety Informati o n If yo ur pr int er pr od uces s mok e, ex ces sive h eat, u nus ual noi ses o r odo rs, or i f any liquid is s pilled into the p rinter , immediately switch off and unplug the printer . If the power c ord is broken or in sulated wires are exposed, be su re to get them replaced.
Safe ty Info r m a ti on A- 9 Po si t io n in g th e Pr in te r Safel y T o prevent the r isk of electri c shocks and personal injury , f ire, and printer da mage: Switch off the printer before conn ecting the interface cable or optional accessory . Place the printer o n a level and s turdy surface that can withstand the printer ’ s weight.
A-10 Safet y In fo r m ati on Op er at in g Preca ution s T ake car e not to allow ties, sleeves, shirts an d long hair to be caught in th e printer wh ile op era tin g.
Safe ty Info r m a ti on A- 1 1 SA F ETY PR EC AU TI ON S Always keep th e area around the prin ter tidy . Use the printer under th e proper lighting (500-1 ,000 lux.) . Keep sufficient space around the p rinter so the hoppers can be pulled forward. Sp ace required in the vicinity of th e printer is as f ollows: Front side: 1.
A-12 Safet y In fo r m ati on T oner und Entwickl er besteh en aus pulverf ö rm igen Partikeln. V ermeiden Sie das Einatmen v on T o ner oder E ntwickler , wenn Sub stanzen aus V erseh en versch ü tt e t werd en un d i n der Luft zirk ulier en.
Safe ty Info r m a ti on A- 1 3 Care of Printer Supplies Store the pa per , toner , and othe r supplies in a place free from direct sun light and away from any heating ap paratus.
A-14 Safet y In fo r m ati on.
Specifi cations B-1 Appendix B Specifications What Th is Appe ndix Con tains This appendix contains specification information pertaining to the following topics.
B-2 Specificat ions Spec ificat ions Base Printer Design and specifications are subject to change without notice. Item Specif ication Imaging M ethod Electro -Photograp hy . Exposur e System Semiconducto r 2 laser b eam (laser diode) sca nning. Image Reso lution 600 x 600 dots per inch (d pi).
Specifi cations B-3 I/ O C onf ig ura t io ns Options are end-user in stallable with a scr ewdriver . Only o ne daughter car d can be installed in each slot at th e same time.
B-4 Specificat ions.
Paper Specif ications C-1 Appendix C Paper Specifications Media Guidelines Several types of media can be used in the printer , provided they mee t certain guidelines. This appendix provid es criteria for purchasing print media. Y ou will also find guidelines for p rinting on special p rint media.
C-2 Paper Spec ifications Paper Speci ficat ions Charact eristics R ecommen dation Pap er Grade No. 1 or No. 4 Xero graphic (No te 1) Fiber Composit ion 100% chemic al wood pu lp Color White or past el color Ash Co ntent 18% ma ximum (Note s 2 and 4) Filler Kaolin or china clay (a l umino silicate) o r calcium car bonate.
Paper Spec ifications C-3 Paper We ight Paper weight (al so ref erred to as b asis wei ght) for the U.S . market is me asured as t he weight in pounds o f a ream of paper in the ba sic size for that gra de of paper . The basic size differs be tween the vario us grades of paper .
C-4 Paper Spec ifications Paper Compos ition Use pap er made fro m 100% chem ical wood pulp. Paper that co ntains mechanically- pulped wood or cotton is not recommended due to natural impurities, such as CaCO 3 , that can co ntaminate the surface of th e photoconductor, thereby decreas ing the life of the ph oto c ondu ctor an d/or t h e fu se r .
Paper Spec ifications C-5 Paper Smoothnes s Paper smoothness affects print quality and pape r handling. Paper should not have a roug h text ure. A rough t extu re prov ides po or to ner ad hesio n, par ticu larl y in “ black f ill ” areas. Neith er should the pap er be too smooth, as this can also affect toner adhesio n.
C-6 Paper Spec ifications Paper Cu rl Paper curl is a very significant factor in pr inter performance. It can affect the printer in the followi ng ways: Paper jam, paper skew and ability to b e picked up Paper stacking uniformly in th e output stacker Paper wrinkles thr ough the heat ro ller (fuser).
Paper Spec ifications C-7 Recycled Paper Recycled paper is m ade fr om used paper . Th e used paper is dissolved into fibers an d then mixed with ne w pap er f iber s. How e ver , var ious ki n d s of l o w -g rade us e d pape r (su ch a s ne wspa pers an d maga zi nes) are a dde d to hi gh-gr ade old paper .
C-8 Paper Spec ifications S p ec ia l M e d i a The printer c an use s pecial media that h as been des igned and treated for xer ographic use. Preprint er paper Prepunche d paper Ind ex pap er Ad hes .
Paper Spec ifications C-9 Ink Recomm endations Ink used in preprinting should be non-volatile and oily . Ink suitable for pre- printing is cur e d by: Ultraviolet or heat (cured for 1 d ay) Oxi dati v.
C-10 Paper Spec ifications Prepu nched P aper Prepunched paper should be flat an d without deformation. Do not use paper with ragged or damaged hole edges. An y paper pieces resultin g from the p unching operation and pa p e r du st sh ou l d be r emo ve d be fo re us i ng .
Paper Spec ifications C-1 1 Ad he siv e Lab els An adhesive lab el is paper with a pressure-sensitive adhesive b acking. Label stock consists of three compone nts: the top or face sheet, the adhesive, and the liner or carrier sheet, sometimes refe rred to as the backing.
C-12 Paper Spec ifications Adhesi ve Labe l Configu ra t ion The illustration on the left shows label stock with space between the individual labels. This can cause pa per jams and/or labels to pe el off during the printing pro cess. The illustration on the right shows the recommended label st ock without s paces between the individual lab els.
Paper Spec ifications C-13 Adhesive Label Sp ecifications Use the following specifications when purchasing label stock. Charact eristics R ecom mendatio n T otal Basis W eight Notes 2 and 4 32 lb ( 160 g/m 2 ) ( includes face sheet, adhesiv e, and carrier) Caliper Notes 1, 2, a nd 4 5.
C-14 Paper Spec ifications Perfor ated Pap er A per fora tio n is a series of hol es pun ched th roug h the pap er to ai d in the s epar ation of one piece from another .
Paper Spec ifications C-15 Do not print within a 5 mm area ar ound the perfo rations. T a b St oc k The fol lo wing si zes a nd w ei ght s of tab sto ck are s upp or ted. T rans parenc ies T ransparency stock is used primarily to create images that can be used with projection equipme nt.
C-16 Paper Spec ifications Printing Guidelines Prin tabl e Area Printable are a means the area of the page on which y ou can print. Print quality can degrade when p rinting outside the following print a rea: The printable ar ea is 6 mm ( 0.24 in) from the top, 8 mm (0.
Glossar y-1 Glossa ry Numbers 10/10 0 BaseT . IEEE 802.3 specification, using unshielded twisted p air wiring and runn ing at 10/1 00 Mbps. A ANSI. American National Standar ds Institute. The coor di na ting body for vo lunt ary standards groups within the United States.
Glossary -2 Control Code. A type of PCL l anguage command. An ASCII character that in itiates a printer function. Controller . The bo ard that co ntrols the eng ine. Contains f irmware, I/O connector s, RAM, an d the main CPU. CPI. Charac te rs Per Inc h .
Glossar y-3 F Face down. Prin ted pages that exit th e printer printed side down. Face up. Printed pages that exit the printer printed side up. Fact ory Defau lts. Printer settings applied when the pr inter is manufactured. H HCF . High Capacity Feeder .
Glossary -4 O OCP . Ope r ator Contr ol Pane l . Operating System. Softwar e that co ntrols the execution o f programs. Orientation. Position of the print on th e page. In Portrait orientation, th e print runs fro m the top to bottom margi n s across th e na rrow w idt h of a she e t of pa per .
Glossar y-5 R RAM. Random A ccess Memory . A type of inte rnal memory that stores data temporarily . ROM. Read -onl y Mem or y . A type of internal m emory that is used to store progr ams and data vital to the printer ’ s basic o peration perm anently .
Glossary -6 V V irt ual printer . A logical printer definition within th e physical printer . T o the network server and work stations, each virtual printer appears as a single physical p rinter . VMS. Digital Equipment Corporation (DEC) operating system.
Ind ex-1 Index A A3 opti on 2-4 A4 LEF option 2-4 A4 SEF option 2-4 A4 Tab LEF op tion 2-4 A5 opti on 2-4 account ing repor ts B- 1 Ack Puls e Width o ption 2-6 ad di n g f o nt s an d m acr o s 1- 3 ad din g t one r 4-3 ad hes iv e la bels .
Ind ex-2 error logs, printing B- 1 error message s 5-5 Executi ve opt ion 2- 4 Exhaust optio n 2-5 exhaust ing de veloper m ix 4-7 F fini sher descr iptio n 1-6 Finisher Menu 2-3 , 2-7 , 2-14 Contai n.
Ind ex-3 M Ma in Me nu 2-10 MBT clear ing pa per ja ms 4-24 descr iptio n 1-5 , 1-6 loadi ng paper 3-8 media gu idelines D-1 See al so paper menu op tions 2- 3 menu str uctur e 2- 3 Mode op tion 2-6 M.
Ind ex-4 power swi tch 1- 5 , 1- 6 Prepri nted o ption 2-4 prepr int ed pape r, loa din g 3-13 Prepunc hed opt ion 2- 4 prepunc hed pap er, loa ding 3-1 1 pr int a rea D-1 6 Pr int E r rors opt ion 2-.
Ind ex-5 adding 4-3 colle ct or bot tle cover 1-5 , 1-6 dispos ing 4- 7 life expect ancy 4-2 su ppl y c o ve r 1-5 , 1-6 to ner c oll ec to r bo ttle life expect ancy 4-2 repla cing 4-6 trans parenc i.
Ind ex-6.
337922-0 02 Safety Infor mation 1 Safety Info rmation General ■ For the s afety of the p ersonnel and th e product, o perate the equipm ent according to the instructions in this user ’ s guide. T he manufacturer will not be responsible for any pro blem s or damage t hat a rise from im prope r use.
2 Safet y Information 337922-002.
337922-0 02 Safety Infor mation 3 Certifi cations FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital de vice pu rsua nt to Part 15 of FCC Ru les.
4 Safet y Information 337922-002 Declar ation of Co nfo rmity 70 ppm Rico h Print ing S ystem s America, In c. 2635-A Park Cente r Drive, Simi Valle y, CA 93065-6209, (805) 578 - - - 4000, FAX (805) 578 - 4005 DECLARATION OF CONFORM ITY Ri coh Prin t i ng Sy stems A m erica, Inc.
337922-0 02 Safety Infor mation 5 92 ppm Rico h Print ing S ystem s America, In c. 2635-A Park Cente r Drive, Simi Valle y, CA 93065-6209, (805) 578 - - - 4000, FAX (805) 578 - 4005 DECLARATION OF CONFORM ITY Ri coh Prin t i ng Sy stems A meri ca, Inc.
6 Safet y Information 337922-002 This equipment has b een tested and found to comply with the limits fo r a class A Infor- mation T echnology E quipment in ac cordance with the European Stand ard EN55 022.
337922-0 02 Safety Infor mation 7 When Installing a n d Relocating t he Printer Power S pecifications Power Cord s Ensure that the plug conn ection is free of dust. In a damp environ ment, a contam inated connector can draw a non-n egligible amount o f current th at can gener ate heat and eventually ca use a fire ov er an extend ed period of time .
8 Safet y Information 337922-002 ■ If your pr inte r prod uces smok e, exce ssiv e hea t, unus ual no ise s or odor s, or if a ny liquid is spilled into the printer , immediately switch off and unplug the printer . ■ If the power cord is broken or insulated wires are exposed, be sure to get them replaced.
337922-0 02 Safety Infor mation 9 Posi tioning the Printer Saf ely T o prevent the risk of electric shock s and perso nal injury , fire, an d printer dam age: ■ Switch off the prin ter before connecting the interf ace cable or o ptional accessory . ■ Place the printer on a level and sturdy surface that can withstand the printer ’ s weight.
10 Safet y Information 337922-002 Op erat ing Pr eca uti on s ■ T ake care not to allow ties, sleeves, shirts and long hair to be caught in the printer while operating.
337922-0 02 Safety Infor mation 1 1 SAFETY PRECAUTIONS ■ Always keep the area around the printer tidy . Use the printer under the proper lighting (50 0-1,000 lux.). Keep sufficient space ar ound the printer so the hoppers can be p ulled forward. Space requir ed in the vicinity of the printer is as follows: Front side: 1.
12 Safet y Information 337922-002 ■ T oner u nd Entwickl er bestehen au s pulverfö rmigen Partikeln. V erm eiden Sie das Einatmen von T oner o der Entwick ler , wenn Substanzen aus V ersehen vers chüttet werd en un d in der L uft zirk ulie ren.
337922-0 02 Safety Infor mation 13 Care of Printer Supp lies ■ Store the p aper , toner , a nd other supplies in a p lace free f rom direct su nlight and away fro m any heating apparatus.
14 Safet y Information 337922-002.
An important point after buying a device Ricoh DDP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Ricoh DDP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Ricoh DDP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Ricoh DDP you will learn all the available features of the product, as well as information on its operation. The information that you get Ricoh DDP will certainly help you make a decision on the purchase.
If you already are a holder of Ricoh DDP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Ricoh DDP.
However, one of the most important roles played by the user manual is to help in solving problems with Ricoh DDP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Ricoh DDP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
