Instruction/ maintenance manual of the product SCS232 Raritan
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Rackit ® Technology Corporation 2 7 4 Madison Avenue , New York, NY 1 001 6 T el: (212) 679-0050 • Fax: (212 ) 679-0040 1.800.636.3434 www.RackitT echnology.
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Copyright © 2002 Raritan Computer, In c. SCS232-0C July 2002 Raritan Computer Inc. 400 Cottontail Lane Somerset, NJ 08873 USA Tel. 1-732-764-8886 Fax. 1-732-764-8887 E-mail: sales@raritan.com http://www.raritan.com Raritan Computer Europe, B.V. Eglantierbaan 16 2908 LV Capelle aan den IJssel The Netherlands Tel.
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FCC I NFORMATION This equipment has been tested and found to comply wi th the limits for a Class A digi tal device, pursuant to Part 15 of the FCC Rules. These limits are design ed to provide reasonable protection against harmful interference in a commercial installation .
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T ABLE OF C ONTENTS C HAPTER 1: M ANUAL N OTES ........................................................................................ 1 V ERSION A PPLICABILITY .........................................................................................
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C HAPTER 1: M ANUAL N OTES 1 C HAPTER 1: M ANUAL N OTES V ERSION A PPLICABILITY Contents in this manual are applicable to Con sol eSwitch™ SCS232 firmware versions 0A2 and above. Customers with 0A1 firmware s hould contact Raritan Techni cal Support for upgrade instructions.
2 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL.
C HAPTER 2: I NTRODUCTI ON 3 C HAPTER 2: I NTRODUCTION C ONSOLE S WITCH SCS232 F EATURES • Dual user, simu ltaneous matrixed access to 32 serial devices • Compact 1U form factor • 8kb data buffers for troubleshooting • Seamless integration wi th Raritan’s Paragon ® data center mana gement solution.
4 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL P RODUCT P HOTOS Figure 1 . ConsoleSwitch SCS232 Front Figure 2. ConsoleSw itch SCS232 Ba ck R ELATED P RODUCTS D EVICE A DAPTERS Each serial device connected to ConsoleSwitch will require an RJ45 to DB9, o r RJ45 to DB25, adapter.
C HAPTER 3: I NTRODUCTION R EQUIREMENTS 5 C HAPTER 3: C ABLING R EQUIREMENTS C ONSOLE S WITCH C ABLING : S ERIAL O VER UTP N OTE : The following information applies only to cabl es that attach directly to the ConsoleSwitch unit.
6 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL P ARAGON C ABLING : KVM O VER UTP N OTE : The following information addresses th e stricter cabl in g requirements of Raritan’s Paragon switches. These specifications are mor e st ringent than for ConsoleSwitch.
C HAPTER 4: I NSTALLATION 7 C HAPTER 4: I NSTALLATION C ONSOLE S WITCH S TANDALONE I NSTALLATION N OTE : The following information applies to configur ations in which ConsoleSwitch is used as a standalone serial access device.
8 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL C ONNECTING U SER C ONSOLES 1. In your ConsoleSwitch shipment (see Chapter 2: Introduction - Pa ckage Cont ents), you will find an assortment of nulling serial ad apters (RJ45 to DB9 / DB-25). 2. Locate the RS232 (serial) port on ea ch devi ce that you wish to use as a user console.
C HAPTER 4: I NSTALLATION 9 P OWER O N 1. With your user consoles and devices attached, conne ct the supplied AC power co rd to ConsoleSwitch , and switch the power on. Note th at terminals and devi ces may b e attached or disconnect ed at any time. 2.
10 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL This section only applies if you wish to operate Consol eSwitch with a user console (dumb term inal or terminal emulator) set to communicatio ns settings other than 9600 Baud, No Parity, 8 Data Bits, 1 Stop Bit.
C HAPTER 4: I NSTALLATION 11 P REPARE D EVICES Devices to be controlled by Paragon through ConsoleSwitc h must be set at the following communications settings. Before proceeding, check all devices that you wish to connec t , and ensure that they hav e been set correctly.
12 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL C ONNECTING C ONSOLE S WITCH TO P ARAGON All cabling performed in the fo llowing steps must confor m to the requirements specified in Chapter 3: Cabling Requirements -Paragon Cab ling – KVM over UTP. 1.
C HAPTER 4: I NSTALLATION 13 2. When the update is complete, l ogin as “ admin ” (default password is “ raritan ”). Channel numbers corresponding to Paragon device por ts connected to ConsoleSwitch SC S232 should appear in burgundy (each is a “path” to the SCS232).
14 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL.
C HAPTER 5: O PERATING C ONSOLE S WITCH 15 C HAPTER 5: O PERATING C ONSOLE S WITCH P ARAGON O PERATION : V IEWING S TORED D ATA When using ConsoleSwitch in tandem with Raritan’s Paragon server ma nagement solution, users access and operate serial devices conne cted to ConsoleSwitch via Paragon’s me nus and functions.
16 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL A CCESSING THE M AIN M ENU • At any time while in Hot Key mode, you may invoke the main men u by pressing H ↵ . • When interacting di rectly with a connected device, press the < ESC > key twice to enter HotKey mode, and the main menu will appear.
C HAPTER 5: O PERATING C ONSOLE S WITCH 17 S ELECTING A C HANNEL By Channel Number. To s elect a channel by number from the m ain menu, simply enter the keys trokes C# ↵ , where # is a number between 1 and 32, indicating the Consol eSwitch port to which the desired serial device is connected.
18 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL D — Display Scan List To see a list of all channels on your scan list, press D ↵ . This screen is identical to th e channel selection and display screen referenced earlier in this manual (Figure 10).
C HAPTER 5: O PERATING C ONSOLE S WITCH 19 F# — Forward # Lines Moves the display cursor a user-det ermined number of lines forward to a new screen starting point, # number of lines forward. R# — Reverse # Lines Moves the display cursor a user-determined numbe r of lines backward to a new screen sta rting point, # number of lines backward.
20 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL.
A PPENDICES 21 A PPENDICES A PPENDIX A: S PECIFICATIONS D IMENSIONS 17.3” (W) X 6.4” (D) X 1.75” (H) 439 MM (W) X 163 MM (D) X 44 MM (H) 1U F ORM F ACTOR W EIGHT 5.
22 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL A PPENDIX B: P IN -O UT D IAGRAMS In order to provide maximum port density and to enab le simple UTP (Category 5) cabling, ConsoleSwitch provides its 32 serial connections vi a co mpact RJ45 ports. However, no wide ly adopted industry -standard exists for sending serial data over RJ45 connections.
A PPENDICES 23 SCSDB9F N ULLING S ERIAL A DAPTER P IN -O UT RJ45 (Female) DB9 (Female) 1 8 2 1, 6 3 2 4 SHELL 5 5 6 3 7 4 8 7 SCSDB9M N ULLING S ERIAL A DAPTER P IN -O UT RJ45 (Female) DB9 (Male) 1 8 .
24 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL A PPENDIX C: U PDATING P ARAGON F IRMWARE N OTE : This Appendix does not apply to users deployi ng Co nsoleSwitch as a standalone serial switching device. This Appendix applie s only to users deploying ConsoleSwitch with Raritan’s Paragon™ data ce nter management solution.
A PPENDICES 25 P ARAGON F IRMWARE U PDATE I NSTRUCTIONS 1. Download the Paragon Firmware distribution file (ParagonFirmware.zip), available at the Raritan web site: http://www.raritan.com . 2. Unzip the downloaded file, and read the rele ase notes for any ad ditional or update d instructions.
26 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL 5. Click the “Test Hex File” butto n to ensure file integrity. 6. Click “Check Device Information” to confirm successful communication with the Paragon Matrix Switch, as well as to confi rm that the firmware upgrade is applicable.
A PPENDICES 27 A PPENDIX D: U PDATING C ONSOLE S WITCH SCS232 F IRMWARE I NTRODUCTION To take advantage of the l atest feat ures an d ensure the best performanc e of your Consol eSwitch SCS232 unit, y.
28 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL 10. ConsoleSwitch SCS232 will clear the screen an d display the following: Transmit the update file using the XMODEM protocol now. N OTE : Steps 9 & 10 describe the XMODEM file transfe r procedures using the standard Wi ndows terminal application, HyperTerminal.
A PPENDIX E: P ARAGON WITH C ONSOLE S WITCH FAQ 29 A PPENDIX E: P ARAGON WITH C ONSOLE S WITCH FAQ This section addresses questions specific to operat ional issues when using ConsoleSwitch SCS232 with Raritan’s Paragon KVM system.
30 C ONSOLE S WITCH SCS232 U SER ’ S M ANUAL A PPENDIX F: C ONSOLE S WITCH FAQ Q: My device has a serial console port jack that is RJ45. Can I use a normal Cat5 network cable to connect it to ConsoleSwitch’s device ports? A : No.
255-60-0010.
An important point after buying a device Raritan SCS232 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Raritan SCS232 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Raritan SCS232 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Raritan SCS232 you will learn all the available features of the product, as well as information on its operation. The information that you get Raritan SCS232 will certainly help you make a decision on the purchase.
If you already are a holder of Raritan SCS232, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Raritan SCS232.
However, one of the most important roles played by the user manual is to help in solving problems with Raritan SCS232. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Raritan SCS232 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center