Instruction/ maintenance manual of the product TS-EC1279U-RP QNAP
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QNAP Turbo NAS Hardware User Manual ©Copyright 2011. QNAP Systems, Inc. All Rights Reserved..
T hank you for choosing QNAP products! This user manual provides description of the hardware of the T urbo NAS and relev ant guid eline of certain funct i ons.
DIS CLAIMER In no event shall t he liability of QN AP System s, Inc. (QNAP) ex ceed the price paid for the product from direct, indirect, special, inci dental, or consequential softwa re, or its documentation.
Regulat ory Notice FCC STATEMENT This equipment has been tested and found to comply with the limits f or a Class B digital device, pursuant to P art 15 of FCC Rules. These limits are designed to provide reasonable protection against h armful interferen ce in a residential inst allation.
Symbols in this document Wa r n i n g T his icon indicates the instructions must be strictly followed. F ailure to do so could result in injury to huma n body or death. Caution This icon indicates th e action may lead to disk clearance or loss OR failure to follow the instruction s could result in data damage, disk damage, or product damage.
Table of Contents T able of Contents .............................................................................................................. .................................... 6 Safety W arnings ...............................................
Safety Warnings 1. The NAS can oper ate normally in the temp erature of 0º C–40ºC a nd relative humidity of 0%–95%. Please make sure th e environment is well-ventilated. 2. The power cord and devices co nnected to the NAS must pro vide correct supply voltage (100W , 90–264V).
Chapter 1. CPU and Memory Specifications Caution: Modifying the hardware, soft ware, or firmware of the QN AP products will void the warranty . QNAP is not responsible fo r any form of damage or loss of data caused by modding the QNAP products.
System TS-112 TS-212 CPU Marvell 1.2GHz Marvell 1.2GHz Memory 256MB DDR2 256MB DDR2 Flash 16MB 16MB CPU replaceable No No Memory replaceable No No Number of SODIMM slots 0 0 Number of hard drive slots 1 2 System TS-412 TS-412U CPU Marvell 1.2GHz Marvell 1.
System TS-119 TS-219P TS-419P, TS-419U CPU Marvell 1.2GHz Marvell 1.2GHz Marvell 1.2GHz Memory 512MB DDR2 512MB DDR2 512MB DDR2 Flash 16MB 16MB 16MB CPU replaceable No No No Memory replaceable No No No Number of SODIMM slots 0 0 0 Number of hard drive slots 1 2 4 System TS-119P+ TS-219P+ TS-419P+, TS-419U+ CPU Marvell 1.
System TS-119P II TS-219P II TS-419P II CPU Marvell 2.0GHz Marvell 2.0GHz Marvell 2.0GHz Memory 512MB DDR3 512MB DDR3 512MB DDR3 Flash 16MB 16MB 16MB CPU replaceable No No No Memory replaceable No No .
System TS-239 Pro SS-439 Pro, TS-439 Pro, TS-439U-RP, TS-439U-SP TS-239 Pro II TS-439 Pro II CPU Intel Atom processor (1.60 GHz) Intel Atom processor (1.
System TS-639 Pro SS-839 Pro CPU Intel Atom processor (1.60 GHz) Intel Atom processor (1.60 GHz) Memory 1GB DDR2 2GB DDR2 Flash 128MB (IDE DOM) 128MB (IDE DOM) CPU replaceable No No Memory replaceable.
System TS-259 Pro TS-459 Pro TS-459U-RP/SP CPU Dual core Intel Atom processor (1.66 GHz) Dual core Intel Atom processor (1.66 GHz) Dual core Intel Atom processor (1.
System TS-259 Pro+ TS-459 Pro+ TS-459U-RP/SP+ CPU Dual core Intel Atom processor (1.80 GHz) Dual core Intel Atom processor (1.80 GHz) Dual core Intel Atom processor (1.
System TS-459 Pro II TS-559 Pro II TS-659 Pro II CPU Dual core Intel Atom processor (1.80 GHz) Dual core Intel Atom processor (1.80 GHz) Dual core Intel Atom processor (1.
System TS-879 Pro TS-1079 Pro TS-879U-RP CPU Intel Core i3 Dual Core (3.30 GHz) Intel Core i3 Dual Core (3.30 GHz) Intel Core i3 Dual Core (3.30 GHz) Memory 2GB DDR3 RAM 2GB DDR3 RAM 2GB DDR3 RAM Flas.
Chapter 2. Power Button and Reset Button Behavior P ower button: Press to turn on or turn o ff . System Power button (Turn on) Power button (Hardware turn off) Power button (Force turn off) All models Press once 1.5 sec 5 sec R eset button: Press to reset the system setti ngs.
Advanced system reset (10 sec) Press the reset button for 10 seconds; you will hear two beeps at the th ird and the tenth seconds. The NAS will reset all the sy stem settings to default as it does by web-based system reset in “ Administration” > “Restore to F actory Default” except all the data are reserved.
Chapter 3. USB One Touch C opy System Number of seconds (press the one touch c opy button to trigger data copy) All NAS models 0.5 sec Data Copy by the Front USB Por t The NAS supports insta nt data copy backup from the external USB devic e to the NAS or the other way round by the front one to uch copy button.
Chapter 4. LED and Alarm Buzzer Specifications The LED indicators of the NA S indicate the sy stem status and inform ation. When the NAS is turned on, check the following ite ms to make sure the sy stem status is normal.
Or ange The NAS is connected to the network LAN Orange Flashes orange The NAS is being accessed from the network Green The 10GbE network expansio n card is installed 10 GbE 1 Green Off No 10GbE networ.
Beep alarm: All NAS models The beep alarm can be disabled in “Sys tem Ad ministra tion” > “Hardware Settings” . Beep sound Number of Times Description Short beep (0.5 sec) 1 1. The NAS is starting up 2. The NAS is being shut down (software shutdown) 3.
Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Module Installation) Warning: The following instructions should only be performed by an authorized and trained technician. Strictly adhere to th e instructions to in stall a RAM module on the NAS.
4. R emove the case cover of the NAS gently . 5. Lift up the Mylar sheet. Lo cate the memory slot. Make sure the slot i s empty . 6. Grasp the e dge of the memory module. A lign the notch o n the gold edge of the module with the notch in the memo ry slot.
8. R otate the memory module tow ards the motherboard unti l the securing clips cl icks into place. 9. Close the case cover and fasten the screws. Connect the power adaptor and cables back to the NAS. 10. T o check that the memory module is recognized by the NA S, power up the NAS and login the web interface as an administra tor .
5.2 TS-879U-RP, TS-1279U- RP, TS-EC879U-RP, TS-EC1279U-RP QNAP pro vides a 2GB DDR3* RAM module an d a 4GB DDR3 EC C** RAM module (optional purchase) for users to upgrade the memory of the NAS. I nsert an extra RAM mod ule on the motherboard of the NAS to upgr ade the memo ry .
2. Hold t he notch at th e edge of the top cover . Remove the top cover in both hands. 3. Release the ejector clips gently by pulling the m out of the sides of the RAM slot.
4. Gr asp the edge of the RAM module. Align the notch on the gold edge of the RAM module with th e notch in the RAM slot. Insert th e RAM module to the RAM slot unt il it cannot go any f urther .
Chapter 6. Network Expansion Card Installation Warning: The following instructions should only be performed by an authorized and trained technician. Strictly adhere to the instruct ions to install a netw ork expansion card on the NAS. F ailure to do so could result in injury to huma n body or death.
Brack et C Network Expansion Card Compatibility Brack et A (X520- T2) Intel ® Ethernet Server Adapter X520- T2 (E10G42B) Brack et B (X520-SR2/X520-DA2) 1. Intel ® Ethernet Server Adapter X520- SR2 (E10G42BFSR) 2. Intel ® Ethernet Server Adapter X520-DA2 (E10G42B TDA) Brack et C (Emu lex) 1.
1. T urn off the NA S. Disconnect the power adaptor , network cable(s), and an y other connectors or cables from the NAS . 2. Before installing the network expansion card, pu t on a n antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground.
5. Loosen the screws and remove the expansion sl ot cover . 6. Gr asp the edge of the ne twork expansion card. Align the notch on the gold edge of the card with the notch in th e PCIe slot. Insert the network expansi on card to the PCIe slot until it cannot go any further .
7. F asten the screws. 8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. 9. T o check that the network expansion is reco gnized by the NAS , power up the NAS and login the web interface as an administr ator .
6.2 TS-879U-RP, TS-127 9U-RP 1. T urn off the NA S. Disconnect the power adaptor , network cable(s), and an y other connectors or cables from the NAS . 2. Before installing the network expansion card, pu t on a n antistatic wrist strap to prevent electrostatic discharge.
5. Loosen the screws and remove the cover of slot 1. 6. Gr asp the edge of the expansion card. Alig n the notch on the gold edge of the card with the notch i n the PCIe slot. Insert the network expansion card to the PCIe slot until it cannot go an y further .
7. F asten the screws. 8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. 9. T o check that the network expansion is reco gnized by the NAS , power up the NAS and login the web interface as an administr ator .
Chapter 7. Hot-swap Hard Drives The QNAP NAS is compatible with 2.5-inch/3.5-inch SA T A hard disk drives from majo r hard disk brands. Fo r the updated hard dr ive compatibility list, please visit http://www .
TS-509 Pro, TS-559 Pro , TS-639 Pro, TS-659 Pro, TS-809 Pro, TS-809U-RP , TS-859 Pro, TS-859U-RP , TS-259 Pro+, TS-459 Pro+, TS-559 Pro+, TS-659 Pro+, TS-859 Pro+, TS-859U-RP+, TS-412, TS-412U, T S-45.
The NA S supports hot -swapping the hard drives when 1 member drive crashes in RAID 1, 1–2 member drives cra sh in RAID 5 or RAID 6. Follow the steps below to hot -swap the hard drive when a member drive fails in a RAID configuration. 1. Login the NAS and check the disk v olume configur ation in “V olume Management” .
Chapter 8. RAID Recovery The QNAP NAS supports exclusive RAID recovery techn ology to recover a failed RAID disk volume from uni ntentional disconnection or r emova l of the hard drives from t he system.
Sta ndard RAID 5 QNAP RAID 5 Standard RAID 6 QNAP RAID 6 Degraded mode N-1 N-1 N-1 & N-2 N-1 & N-2 Re ad only protection (for immediate data backup & hard drive replacement) N/A N-1, bad blocks found in the surviving drives of the arra y .
Chapter 9. Use the LCD Panel This feature is only provided by the NAS models with LCD panels. Please visit http://www .qnap.com for details. The NAS pro vides a handy L CD panel for users to perform di sk configur ation and view the system information.
For example, whe n 5 hard drives installed ar e available on the NAS, the LCD panel shows: C o n f i g . D i s k s ? → R A I D 5 Press the “Select” button to browse mo re options, for example, RAID 6. Press the “Enter” button and th e following message shows.
T o encrypt the disk volume*, select “Y es” wh en the L CD panel shows <Encrypt V olume?>. The default encryption password is “admin” . T o change the password, please login the web-base.
View s ystem information by the LCD panel When the LCD panel shows the server name and IP address, press the “Enter” button to enter the Main Menu. The Main Menu consists of the follow ing items: 1. TCP/IP 2. Physical disk 3. Volume 4. System 5. Shut down 6.
2. Physical disk The following opt ions are available: Disk Info Back to Main Menu The disk info shows the temperature an d the c apacity of the hard drive. D i s k : 1 T e m p : 5 0 ° C S i z e : 2 3 2 G B 3. Vol ume This section shows the disk configuration of the NAS.
4. Syst em This section shows the system temperature an d the rotation speed of the system fan. C P U T e m p : 5 0 ° C S y s T e m p : 5 5 ° C S y s F a n : 8 6 5 R P M 5. Shut down Use this option to turn off the NAS. Press the “Select” button to select “Yes”.
Syst em Messages When the NAS encounters system error, an error message will be shown on the LCD pa nel. Press the “Enter” button to vi ew the message. Press the “Enter” button again to view the next message. S y s t e m E r r o r ! P l s . C h e c k L o g s System Message Description Sys.
Chapter 10. Install Power Supply Unit * This section applies to rackmount NAS models only . The power supply units of TS-809U-RP/859U -RP+/879U-RP/EC879U -RP should only be replaced by an authorized and tr ained technician. 10.1 1U Turbo NAS T he following in structions sh ould only be performed by an authorized and trained technician.
4. F asten the screw tightly . 5. Tu r n o n t h e N A S . Note: T o replace a failed power su pply unit, tu rn off the N AS. Then remove the failed u nit safely and repeat steps 3-5 abov e to install a new power supply unit.
Warning: The NAS supports replacing the red undant power supply unit witho ut turning off the server when redundant power supply mode is enabled. However , users are strongly recommended to turn OFF the NAS before replacing the power supply unit to reduce the risk of electric shock.
3. Unplug the failed power supply . 4. Plug in a new power supply to the NA S. 5. Tu r n o n t h e N A S . 53.
10.3 2U Turbo NAS (except TS-127 9U-RP and TS-EC1279U-RP) T he following in structions sh ould only be performed by an authorized and trained technician. T o replace a failed power supply unit on a 2U T urbo NAS, follow the steps below . 1. T urn off the NAS .
4. Plug in the new power supply to the NA S. 5. F asten the screw on the power su pply in clockwise direction . 6. Tu r n o n t h e N A S . 55.
Enable warning aler t for redundant power supply on the web-based interface: If two power supply units (PSU ) have been inst alled on the NAS and connected to the power sockets, both PSU will supply the power t o the NAS (applied to 1U and 2U models).
The foll owing description applies to 1U NAS models only. (1) Power supply indicators: Green (left) power indicator: Indi cates th e power supply unit is in normal status . R ed (right) power indicator: Indicates the power supply unit is in abnormal statu s.
Technical Support QNAP provides dedicated online support an d c ustomer service via instant messenger . Online Support: ht tp://www.qnap.com MSN: q.support@hotmail .com Skype: qnapskype For u m : http://forum.qn ap.com Technical Support in the USA and Canada: Email: q_supportus@qnap.
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An important point after buying a device QNAP TS-EC1279U-RP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought QNAP TS-EC1279U-RP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data QNAP TS-EC1279U-RP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, QNAP TS-EC1279U-RP you will learn all the available features of the product, as well as information on its operation. The information that you get QNAP TS-EC1279U-RP will certainly help you make a decision on the purchase.
If you already are a holder of QNAP TS-EC1279U-RP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime QNAP TS-EC1279U-RP.
However, one of the most important roles played by the user manual is to help in solving problems with QNAP TS-EC1279U-RP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device QNAP TS-EC1279U-RP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center