Instruction/ maintenance manual of the product TS-253 Pro QNAP
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201 4/0 6/20 QNAP Turbo NAS Hardware Use r Manual © 201 4 . QNAP S ystems , Inc. All Righ ts Reserve d..
2 Thank you for choosing QNAP products ! This user manual provides descripti on of the hardware of the Turbo NAS and rel evant guideli ne of certain f unctions.
3 DISCLAIMER In no event shall QNA P Systems, Inc . (QNAP) liability exceed the price paid for the produc t from d irect, indire ct, specia l, incid ental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation.
4 Regulator y Notic e FCC Notice QNAP NAS comply w ith diff erent FCC complianc e cla sses. Pleas e refer t he Appendix for deta ils. Once t he cl ass of the devi ce is determined, refer to the foll owing corres ponding statement.
5 FCC Class B Not ice This device complies with Par t 15 of the FCC Rules. Operation i s subject to the foll ow ing two conditions: 1. This device may not cause har m ful inter ference. 2. This device must accept any interference received, includ ing in terferenc e that m ay cause undesired operation.
6 Symbols in this document Warni ng This icon indicates the instructions must be strictly followed. Failure to do so could result i n injury to human body or death. Caution This icon indicates the action may lead to disk clearance or loss O R failure to follow the instruc tions co uld res ult in data dam age, dis k damage, or product damage.
7 Table of Contents Table of Contents .............................................................................................. 7 " Safety Warni ngs ............................................................................................
8 Safety Warnings 1. The NAS ca n oper ate nor mall y i n the tempe ratu re o f 0ºC –4 0ºC and relative humidity of 0% – 95%. Please make sure t he environment is well - ventilated. 2. The power cord and devices connected to the NAS must pr ovide correct supply voltage (100W, 90 – 264V).
9 Chapter 1. CPU and Memory Spec ifications Caution : Modify ing t he hardware, software , or fi rmware of the QNAP p roducts wil l void the warr anty. QNAP is not res ponsibl e for any form of damage or loss of dat a caused by modding the QNAP products.
10 System TS -1 20 TS -2 20 TS -4 20 CPU Marvell 1.6 GHz Marvell 1.6 GHz Marvell 1.6 GHz Memory 5 12MB DDR3 512MB DDR3 512MB DDR3 Flash 16MB 16MB 16MB CPU replaceable No No No Memory r eplacea ble No No No Number of SODI MM slots 0 0 0 Number of ha rd drive slots 1 2 4 System TS -1 21 TS -2 21 TS -4 21 CPU Marvell 2.
11 System HS- 21 0 CPU Marvell 1.6 GHz Memory 512MB DDR3 F lash 16MB CPU replaceable No Memory r eplacea ble No Number of SODI MM slots 0 Number of ha rd drive slots 2 System TS - 420U TS - 421U CPU Marvell 1.
12 System TS - 470 TS - 670 TS - 870 CPU Dual -c ore Intel ® 2.6G Hz Dual -c ore Intel ® 2.6G Hz Dual -c ore Intel ® 2.6G Hz Memory 2G B DDR3 2G B DDR3 2G B DDR3 Flash 512 MB (USB DOM) 512 MB (USB .
13 System TS - 470 Pro TS - 670 Pro TS - 870 Pro CPU Dual -c ore Intel ® Core ™ i3 3.3 G H z Dual -c ore Intel ® Core ™ i3 3.3 G H z Dual -c ore Intel ® Core ™ i3 3.
14 System TS - 1279U - RP TS - EC879U - RP TS - EC1279U - RP CPU Dual -c ore Intel ® Core ™ i3 3.30 GHz Quad -c ore Intel ® Xeon ™ 3. 2 0 GHz Quad -c ore Intel ® Xeon ™ 3.
15 System TS - 269 Pro TS - 469 Pro TS - 569 Pro CPU Dual - core Intel ® Atom™ 2.13 GHz Dual - core Intel ® Atom™ 2.13 GHz Dual - core Intel ® Atom™ 2.
16 System TS - 469U - RP /SP TS - 869U - RP TS - 1269U - RP CPU Dual - core Intel ® Atom™ 2.13 GHz Dua l- core Intel ® Atom™ 2.13 GHz Dual - core Intel ® Atom™ 2.
17 System IS - 400 Pro CPU Dual - core Intel ® 1.1 GHz Memor y 2 GB DDR3 Flash 512MB (USB DOM) CPU replaceable No Memory r eplacea ble No Number of SODI MM slots 2 Number of ha rd drive slots 4 (2.5" only) System TS -2 51 TS - 451 TS - 651 CPU Dual - core Intel ® Celeron ™ 2.
18 System TS - 851 CPU Dual - core Intel ® Celeron ™ 2. 4 1 GHz Memory 1GB /4GB DDR3 L (Expandable R AM, up to 8 GB) Flash 512MB (USB DOM) CPU replaceable No Memory r eplacea ble Yes (DDR3 L-1 333 .
19 (Expandable R AM, up to 8 GB) (Expandable R AM, up to 8 GB) (Expandable RAM, up to 8 GB) Flash 512MB (USB DOM) 512MB (USB DOM) 512MB (USB DOM) CPU replaceable No No No Memory r eplacea ble Yes (DDR.
20 Chapter 2. Power Button and R eset Button Behavior ! Power button: Press to tu rn on or turn off. System Power button (Turn on) Power button (Hardware turn off) Power button (Force turn off) All models Press once 1.5 sec 5 sec ! Reset but ton: Pr ess to reset t he system settin gs.
21 Advanced system reset (10 sec) P ress the res et button for 10 seconds; you will hear two beeps at the third an d the tenth seconds. The NAS will reset all the system settings to defaul t as it does by web - based system reset in “Administration” > “Restore to Factory Def ault” except all the d ata ar e reserved.
22 Chapter 3. USB One Touch Copy System Number of seconds (press the one touch copy button to trigger data copy ) All NAS models 0.5 sec Data Co py by the Fr ont USB Port The NAS supports instant data copy backup from th e external U SB device to the N AS or the other way round by the front one touch copy button.
23 Chapter 4. LED and Alarm B uzzer Specifications The LED indicators of the NAS indicate the system status and infor m ation. When the NAS is turned on, chec k the follow ing item s to m ake sure the syste m statu s i s normal.
24 LED Color LED Status Descrip tion Green The NAS is ready . Off All the hard disk drives on the NAS are in standby mode . LAN Orange Orange The disk data is being accessed from t he network and a re ad/write error occurs during the process. Flashes orange The NAS is being accessed from the network .
25 Beep alarm : All NAS models The beep alarm c an be disable d in “System Admini stration” > “Hardware Setti ngs”. Beep sound Number of Times Descrip tion Short beep ( 0.5 sec) 1 1. The NAS is starting up . 2. The NAS is being shut down (software shutdown ) .
26 Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Module Installation) Warn ing : ! Th e following instr u ctions should only be performed by an authorized and trained technician. ! Strictl y adhere to the instructions t o install a RAM module on the NAS.
27 3. Loosen the three screws on the rear of the NAS. 4. Remove the case co ver of the NAS gently. 5. Locate the mem ory slot. Make sure the slot is empty. Note : For TS/SS - x53 Pro, TS - 651 and TS - 851 models, a lw ays e nsure t hat a memory mo dule i s in stalled in the Pr imary slot (re d).
28 6. Grasp the e dge of the memory module. Align the notc h on t he gold edg e of the modul e with the no tch i n the memory sl ot. Slide the memo ry module to the sl ot at a 45 - degree angle (approx imately ). 7. Gently pres s the memory m odule into the slot until it is seat ed fu lly.
29 5.2 TS - x69U - RP /SP series (4/8/12 - bay) Follow the steps below to install a RAM module on the NAS. 1. Turn off t he NAS. Disconnect the power adapt or, network cable(s), and any other connectors or cables from the NAS. 2. Before ins talling the memory module, put on an antis tatic wrist strap to prevent electrostatic discharge.
30 4. Open th e NAS. 5. Slide the m emory module to the slot at a 45 - degree angle (approxi m ately) . 6. Press the memory module down while holding the clips open .
31 7. Make su re the memor y modul e sits i n properl y wit h the cli ps in pl ace. 8. Close th e NAS cove r and fasten the sc rews. Connect the power adapt or and cables back to the N AS.
32 5.3 TS - 879U - RP, TS - 1279U - RP, TS - EC879U - RP, TS - EC1279U - RP , TS - 1679U - RP, TS - EC1679U - RP , TS - 870U - RP, TS - 1270U - RP QNAP p rovide s a 4 GB DD R3* RA M modul e and a 4GB DDR3 ECC** RAM modul e (optional purchase) for users to upgrade the m emory of th e NAS.
33 2. Hold t he not ch at the edge of the top cov er . Remove the top cover in bo th hands. 3. Release t he ejector cl ips gent ly by pulling them out of the sides of the RAM slot .
34 4. Grasp the e dge of the RAM modul e . Align the notch on the gold edge of the RAM modul e with th e notch in the RAM slo t . Inse rt the RA M module to the RAM s lot un til it cannot go any further.
35 5.4 TS - 251, TS - 451 Follow the steps below to install a RAM module on the NAS. 1. Turn off t he NAS. Disconnect the power adapt or, network cable(s), and any other connectors/cables from the NAS. 2. Remove any i nstalled hard drives from the NAS.
36 5. Gently remove the case cover of the NAS by slidi ng it apart (see the underside of the NAS for visua l indi cators of the NAS case being l ocked/unl ocked) 6. Remove the f our inner scr ews (t wo on e ach s ide) of the ha rd drive cage. 7. If it is a 4 - bay NAS, you w ill also need to remove two scr ews on the top of the har d drive cage.
37 8. Gently remove the hard drive cage from the NAS by l ifting i t out of its sl ot . 9. Always ensure that a memory m odule i s installed in the Primary slot (red) .
38 10. Reattach the hard drive cage to the NAS. Please ensur e that it corr ectly plugs into the slot . 11. Secure the hard dr ive cage by fastenin g the four inner s crews (for the 4 - bay NAS, please fast en the two additional top screws.) Then re at tach the case cover of the NAS by gently sl iding it back together .
39 Chapter 6. Network Expansion Card Installation Warn ing : ! The following instr ucti ons should only be performed by an authorized and trained technician. ! Strictl y adhere to the instructions to instal l a network expansion card on the NAS. Failure to do so c ould result in i njury to human body or death.
40 Network E xpansion Card Compatibi lity Bracket A ( X520 - T2) Intel ® Ethernet Server Adapter X520 - T2 (E10G42B) Bracket B (X520 - SR2 /X5 20 - DA2) 1. Intel ® Ethernet Server Adapter X520 - SR2 (E10G42BFSR) 2. Intel ® Ethernet Server Adapter X520 - DA2 (E10G42BTDA) Bracket C (Emule x) 1.
41 4. Remove the c ase cover of t he NAS gent ly. TS - 470/TS - 470 Pro:.
42 5. Loosen the screws and remove the expansion slot cover. 6. Grasp the edge of the network expans ion ca rd. Align the notch on the gol d edge of the card with the notch in the PCIe slot. Inse rt the n etwork e xpansion card to the PC Ie slot until it cannot go any further.
43 7. Fasten the screws. 8. Close the case cover an d fasten the scre ws. Connect the power adaptor and cables to the NAS. 9. To c heck that the network expansion i s recognized by the NAS, power up the NAS and login the web inte rface as a n admin istrator.
44 6.2 TS - 879U - RP, TS - EC879U - RP, TS - 1279U - RP, TS - EC1 279U - RP, TS - 1679U - RP, TS - EC1679U - RP 1. Turn off the NAS. Disc onnect the power adaptor, network cable(s), and any other connectors o r cables from the NAS.
45 5. Loosen the 4 screws as shown in the illustr ation. 6. Grasp the m etal edge of t he ri ser card mod ule. Remove the modu le ge ntly..
46 7. Loosen the screw and rem ove the expansion slot cover. 8. Inse rt the network expan sion card to the PCIe slot until it cannot go any further. Then fasten the screw.
47 9. Grasp th e m etal edge of the riser card module. Align the notc h on the gold ed ge of the riser card with the notch in th e PCIe slot. Insert the riser card mod ule to the PCIe slot until it cannot go any further. 10. Fasten the screws. Clo se the case cover and fasten the screws.
48 6.3 TS - 870U - RP, TS - 1270U - RP 1. Turn off the NAS. Disc onnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. 2. Before installi ng the network expansion card, put on an antistatic wrist strap to prevent electrost atic discharge.
49 6. Grasp the edge of the expansio n card. Align the notch on the gold edge of the card with the notch in the PCIe slot. Insert the n etwork expa nsion card to the PCIe slot until it cannot go any further. 7. Fasten the screws. 8. Close the case cover and f asten the screws.
50 Chapter 7. Hot -swap Hard Drives The QNAP NAS is compa tible with 2.5 - inch / 3.5 - inch SATA hard dis k drives from major hard disk brands. For the updated hard drive compatibility list , please visit http://www.
51 System Supports 3.5 - inch S ATA Hard Drives Supports 2.5 - inch SATA Hard Drives Supports SSD Supports Hot - swapping Hard Dr ives (RAID 1 or above only) TS - 269 Pro, TS - 469 Pro, TS - 569 Pro, .
52 The NAS supports hot - swapping the hard d rives when 1 member drive crashes in RAID 1, 1– 2 member drives crash in RAI D 5 or RAID 6. Follow the steps below to hot - swap the hard drive when a member drive f ails in a RAID configura tion. 1. Login the NAS and check the disk volume configuration in “Volume Management”.
53 Chapter 8. RAID Recovery The QN AP NAS suppo rts exclusiv e RAID recovery technol ogy to recover a failed RAID disk volume from unintentional disconnection or rem oval of the hard d rives from the sys tem.
54 Standard RAID 5 QNAP RAID 5 Standard RAID 6 QNAP RAID 6 Degraded mode N-1 N-1 N- 1 & N -2 N- 1 & N -2 Read o nly p rotection (for immediate data backup & hard dri ve replacemen t) N/A N- 1, bad blocks found in t he survi ving drives of the array.
55 Chapter 9. Use the LCD Panel This featur e is only provided by the NAS models with LCD panels. Please vi sit http://www.qnap.com for details. The NAS provides a handy LCD panel for users to perform disk configuration and view th e system information.
56 When RAID 1, RAID 5, or RAI D 6 co nfi guratio n is execu ted , the sy stem w ill initialize the hard drives, create the RAID device, format the RAID device, and mount i t as a volume on the NAS. T he progress will be sho wn on the LCD p anel. When it reaches 100%, the RAID volume can be accesse d.
57 View system i nformation by the LCD panel When the LCD panel shows the s erve r n ame a nd IP a ddress, press the “En ter” b utto n to enter the Main Me nu. The Main Menu consist s of the following i tems: 1. TCP/IP 2. Physical disk 3. Volume 4.
58 2. Physica l disk T he following opti ons are available : ! Disk I nfo ! Back to Main M enu The disk inf o shows the temperature and t he capacity of the hard drive. D i s k : 1 T e m p : 5 0 ° C S i z e : 2 3 2 G B 3. Volume This secti on shows the dis k configurat ion of the NAS.
59 4. System This section shows the system temperature and the rotation speed of the system fan. C P U T e m p : 5 0 ° C S y s T e m p : 5 5 ° C S y s F a n : 8 6 5 R P M 5. Shut down Use th is o ption to turn off the NAS. Press th e “Sel ect” button to select “Yes ”.
60 System Messages W hen the NAS encounters system error, an error message will be show n on the LCD panel. Press the “Enter” button to view the message. Press the “ Enter” button again to view the next message. S y s t e m E r r o r ! P l s .
61 Chapter 10. Install Power Supply Unit Note: ! This secti on applies t o rackmount NAS models only. ! The pow er supply units of TS - 879U - RP, TS - EC879U - RP, TS - 469U - RP/SP, TS - 869U - RP, and TS - 1269U - RP should onl y be repl aced by an authorized and trained technician.
62 4. Fasten the screw tightl y. 5. Turn on the NAS. Note: To replace a failed power supply unit, tur n off the NAS. Then remove the failed unit safely and repeat steps 3 - 5 above to i nstall a new power supply uni t.
63 10.2 TS - 469U - RP /SP Note: The fol lowing instructions shoul d only be per formed by an aut horized and trained technician. Follow the steps below to replace a fail ed power supply unit on the TS - 469U - RP /SP . 1. Turn off the NAS. 2. Press the green lever and remove the defective po wer supply unit .
64 Warn ing : The NAS supports replacing the redundant power supply unit without turning off the se rver when redun dant power supp ly m ode is enabled. Ho wever, users are strongly recommended to turn OFF the NAS before replacing the power supply unit to reduce the risk of ele ctric shock.
65 3. Unplug t he fai led power supply. 4. Plug in a new power supply to t he NAS. 5. Turn on the NAS..
66 10.4 2U Turbo NAS (except TS - 1279U - RP and TS - EC1279U - RP) Note: The following instructi ons should only be performed by an authorize d and traine d technician. To replace a failed power s upply unit on a 2U Turbo NAS, follow t he steps below.
67 4. Plug in the new power supply to the NAS. 5. Fasten the screw on th e power supply in clockwise direction. 6. Turn on the NAS..
68 Enable warn ing ale rt for redun dant power su pply on the web - based interf ace: If two pow er supply units (PSU) have been install ed on the NAS and connected to the power sockets , both PSU will supp ly the power to the NAS ( ap plied to 1U and 2U models).
69 The following descri ption applies to 1U NAS models only. (1) Power supply indi cators: # Green ( left) powe r indicat or: I ndicates t he power sup ply u nit is i n normal st atus. # Red ( right ) power indicator: Indicates the power supp ly unit is in abnormal status.
70 Technical Support QNAP pro vides dedicated o nline suppor t and cust omer service via i n stant messenger. Online Suppor t: http://helpdesk.qnap. com / Forum: http://forum.qnap. com Technic al Support i n the USA and Canada: Email: q_support us@qnap.
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84 Appendix A: Product Compliance Class NAS Models FCC CE TS - EC1679U - RP Class A Class A TS - EC1279U - RP Class A Class A TS - EC879U - RP Class A Class A TS - 1679U - RP Class A Class A TS - 1279.
85 NAS Models FCC CE TS - 121 Class B Class B TS - 420 C lass B Class B TS - 220 Class B Class B TS - 120 Class B Class B TS - 412P Class B Class B TS - 212P Class B Class B TS - 112P Class B Class B .
An important point after buying a device QNAP TS-253 Pro (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought QNAP TS-253 Pro yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data QNAP TS-253 Pro - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, QNAP TS-253 Pro you will learn all the available features of the product, as well as information on its operation. The information that you get QNAP TS-253 Pro will certainly help you make a decision on the purchase.
If you already are a holder of QNAP TS-253 Pro, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime QNAP TS-253 Pro.
However, one of the most important roles played by the user manual is to help in solving problems with QNAP TS-253 Pro. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device QNAP TS-253 Pro along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center