Instruction/ maintenance manual of the product QS SERIES Q-See
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1 S et u p G u i d e f or R em ot e Int er ne t an d Sm ar tp ho ne M on it or in g, M y Q- S ee D D N S, an d E ma il N ot ifi ca ti on R e m o t e M o n i t o r i n g S e t u p G u i d e QS SERIES .
2 3 © 2011 Q-See. Reproduction in whole or in part without written permission is pr ohibited. All rights reserved. This manual and softwar e and hardware described herein, in whole or in part, may not be repr oduced, translated, or reduced to any machine-readable form without prior written approval.
4 5 1. REMOTE ACCESS 6 1.1 Connecting your DVR to a Network 6 Before you get started 6 Obtaining an IP address 7 Static IP 9 1.2 Opening Ports 10 UPnP 10 DMZ 11 Confirming that ports are opened 12 1.3 Connecting via a modem 12 PPPOE 12 1.4 Activating DNS (Domain Name Server) 13 1.
6 7 REMOTE ACCESS In order to access your DVR r emotely , you must connect it to a router or a modem. Using a router allows you to connect to your DVR fr om other computers on your LAN (Local Area Network) in addition to over the Web. Dir ectly connecting to a modem makes your DVR available for connection through the Internet only .
8 9 PICTURE 1-4 STEP 4. Make sure that DHCP is selected in the drop down menu at the top (item “ a ”). If it is not, select it, click Apply and then Exit before restarting the DVR and r etur ning to this window . Write down the DVR’ s IP address (Item “ b ”).
10 11 PICTURE 1-5 1.2 OPENING PORTS If you wish to access your DVR outside of your local network, you will need to configure your router to allow data to pass thr ough its firewall using specified ports.
12 13 PICTURE 1-8 CONFIRMING THA T PORTS ARE OPENED Whether you used UPnP or DMZ to open your ports, you should confirm that they have been opened without being blocked by going to www.canyouseeme.org using a computer connected to the same router as the DVR.
14 15 PICTURE 1-12 PICTURE 1-13 PICTURE 1-14 TYPE MEDIA PORT WEB PORT IP ADDR 196.281.941.066 AUTO 075.004.019.001 DHCP 09000 00080 010.006.196.006 DEFAULT DNS DDNS SETTINGS UPNP OPEN CLOSE APPL Y EXIT NETW ORK SETUP DDNS SERVICE HOST NAME USER NAME P ASSW ORD O N MYQ-SEE.
16 17 STEP 5. Click on CHECK NOW to detect how many Routers are in the network. PICTURE 1-15 PICTURE 1-16 STEP 6 . If there is only one r outer detected, and you are using UPnP , then you will need to turn off that setting and attempt to connect using DMZ as described in Section 1.
18 19 2.1 ACCESSING YOUR DVR REMOTEL Y Once you have configured the network settings on the DVR to match those on your router and forwarded the ports needed by the DVR to enable r emote access over the Inter net, you will be ready to r emotely view your cameras using a webcam program based on an ActiveX control.
20 21 PICTURE 2-8 Setting Up ActiveX Control STEP 1. Open Internet Explorer STEP 2. Click on Tools PICTURE 2-9 PICTURE 2-10 PICTURE 2-11 STEP 4. Click on the Security T ab STEP 5. Select T rusted Sites STEP 6. Click on the Sites button STEP 7. Uncheck the “ Require server verification (https:) for all sites in this zone ” button.
22 23 PICTURE 2-14 STEP 13. Click the Reset button STEP 14. Click “ Y es ” when asked, “Are you sure you want to change the setting for this zone?” STEP 15. Click OK STEP 16. Click Apply STEP 17. Click OK STEP 18. Close Internet Explorer Y ou are now ready to access the DVR using Internet Explorer .
24 25 THE LIVE VIEW WINDOW After logging in, the Remote Surveillance main screen will appear in your br owser . PICTURE 2-17 # Item Function 1 Modes LIVE, PLA YBACK, SETUP and LOGOUT . 2 Main Screen Main display screen for live viewing and playback. 3 Time Stamp Time stamp appears on each channel.
26 27 PTZ CONTROL Y ou must have a PTZ camera (not included) connected to the system in order to use the PTZ controls. Controlling a PTZ Camera • Select the channel of the connected PTZ camera(s). • Click the navigation arrows to pan and tilt the camera.
28 29 SEARCH Use the calendar and drop-down menus to sear ch for recorded video on your system. • Click < > to change the month on the calendar . Dates with recorded video data will appear in bold. • Click the date. Recorded video files will populate the File List .
30 31 REMOTE SETUP Use the Setup tab to configure the settings of your system fr om a remote location. If the Main Menu is open on the system, you will not be able to make changes to the system from the remote location. Opening Remote Setup Click SETUP at the top of the main screen.
32 33 The system can send an email notification with a JPEG snapshot for triggered events on the system. Selecting Email Setup in the Alarm Setup menu will open the Email Setup menu.
34 35 4.2 MOBILE SURVEILLANCE SOFTW ARE ANDROID PICTURE 4-3 PICTURE 4-4 PICTURE 4-5 PICTURE 4-6 STEP 1 . Insert the CD that comes with your DVR into your computer . STEP 2 . Plug your phone into your computer using a USB cable. STEP 3 . Open up your sync software for your phone.
36 37 Settings Clicking on the gear icon will take you to the setup window . Address : The DVR’ s public IP address or DDNS Port : DVR’ s port server setting (100 by default) User ID : The same Us.
38 39 Server Address : The DVR’ s public IP address or DDNS Server Port : DVR’ s port server setting (100 by default) User ID : The same User Name used on the DVR Password : The same User Passwor d used on the DVR Network T ype: Select network mode, WIFI or 3G STEP 6 .
40 41 PICTURE 4-23 Settings STEP 1 . Click the MEye icon to launch the program. STEP 2 . Click Settings . Enter the IP address of your system or DDNS address into the Address field. STEP 3 . Enter the port number of your system (Default setting is 100).
42 43 STEP 4 . Allow the program to connect to the network. STEP 5 . The message, “Install successful” will display after the program is finished installing. PICTURE 4-27 PICTURE 4-28 PICTURE 4-29 STEP 6 . Locate the MEye icon in the Application menu and launch it.
44 45 WINDOWS MOBILE STEP 1 . Copy the installation program named windows mobile.cab from the included CD to the Documents folder on your mobile phone. STEP 2 . Click on the program to begin the installation. The program should be installed onto the phone rather than onto a removable memory car d or other device.
46 47 Settings When you log in for the first time, you will need to configure your phone to connect to the DVR in the Settings menu PICTURE 4-39 PICTURE 4-40 User Name : The same you use on the DVR. Password : The same you use on the DVR. Address : The public IP or dynamic domain name of DVR.
48 49 QUESTIONS OR COMMENTS? CONT ACT US PRODUCT SUPPORT , DOWNLOADS, FIRMW ARE UPDA TES & MANUALS 24/7 T echnical Resources Live Chat (M-F , 9-5 PST) www .
An important point after buying a device Q-See QS SERIES (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Q-See QS SERIES yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Q-See QS SERIES - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Q-See QS SERIES you will learn all the available features of the product, as well as information on its operation. The information that you get Q-See QS SERIES will certainly help you make a decision on the purchase.
If you already are a holder of Q-See QS SERIES, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Q-See QS SERIES.
However, one of the most important roles played by the user manual is to help in solving problems with Q-See QS SERIES. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Q-See QS SERIES along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
