Instruction/ maintenance manual of the product FIRMWARE VERSION 7.4 Q-Logic
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59060-05 A QLogic Fibre Channel Switch Event Message Guide Firmware V ersion 7.4.
Page ii 59060-05 A S QLogic Fibre Channel Switch Event Message Guide © 2008 QLogic Corporation. All Rights Reserved Worldwide. First Published: April 2004 QLogic Corporation, 26650 Aliso Viejo Parkway , Al iso V iejo, CA 92656, (800) 662-4471 or (94 9) 389-6000 Information fu rnished in this manual is belie ved to be accurate and reliable.
59060-05 A Page iii T able of Content s 1 Introduction Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Related Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page iv 59060-05 A QLogic Fibre Channel Switch Event Message Guide S Notes.
59060-05 A 1-1 1 Introduction This manual describes the alarm messages for QLog ic Fibre Channel switches. This manual is organized as follows: Section 1 describes the intended audience , related materials, and technical support.
1 – Introduction T echnica l Support 1-2 59060-05 A S T echnical Support Customers should cont act their authorized maintenance provider for technical support of their QLogic switch product s. QLogic-direct customers may cont act QLogic T echnical Support; others will be redirected to their authorized maintenance provider .
1 – Introduction T echnical Support 59060-05 A 1-3 A Cont act Information Support Headquarters QLogic Corporation 4601 Dean Lakes Bou levard Shakopee, MN 553 7 9 USA QLogic Web Site www .qlogic.c om T echnical Su pport Web Site http://support.qlogic.
1 – Introduction T echnica l Support 1-4 59060-05 A S Notes.
59060-05 A 2-1 2 Event s and Event Logging Messages originate from the switch, from En terprise Fabric Suite 20 07, or from the QuickT ools web applet in response to events tha t occur in the fabric.
2 – Events and Event Loggin g Displaying Events usi ng the Event Browser 2-2 59060-05 A S Displaying Event s using the Event Browser Both Enterprise Fabric Suite 2007 an d QuickT ools have an event browser that displays a list of event s generated by the switches in the fabric and by the applications themselves.
2 – Events and Eve nt Log ging Displaying the Events Usin g the Command Line Interface 59060-05 A 2-3 A In the CLI, each message has the followin g format: [ordinal][time_stamp][severity][source][message_ID][message_text] Here is a sample of an informative-level message from the Switch source : [1][Wed May 26 12:30:29.
2 – Events and Event Loggin g Configuring the Event Log 2-4 59060-05 A S Configuring the Event Log Y ou can customize what event s are recorded in the switch event log using the Set Log command. With the Set Log comman d, you can filter the event s to be recorded by component, specific port s, and severity level.
2 – Events and Eve nt Log ging Configuring Port Alarm Thresholds 59060-05 A 2-5 A Configuring Port Alarm Thresholds Y ou can configure the switch to generate alarms for selected event s. Co nfiguring an alarm involves choosing an event type, rising and falling triggers, a sample window , and finally enabling or disabling the alarm.
2 – Events and Event Loggin g Configuring Port Alarm Th resholds 2-6 59060-05 A S Notes.
59060-05 A 3-1 3 Event Messages This section lists even t messages from the command line interface and Enterprise Fabric Suite 2007 in messa ge ID sequence by the following severity leve ls: Fault.
3 – Event Me ssages Fault Events 3-2 59060-05 A S F AN1_MISSING Meaning: F AN1 is not installed. FW_APP_F AIL Meaning: Internal application failure. FW_APP_PEER_F AUL T Meaning: Application declared an e rror communicating with other CPU. FW_APP_SELF_F AUL T Meaning: Application declared an int ernal fault.
3 – Event Messages Fault Events 59060-05 A 3-3 A HW_BAD_SEA TING Meaning: Blade is improperly seated. HW_MP_ACCESS_CPU0 Meaning: The maintenance p anel SPROM dat a accessed through CPU0 is either inaccessible or invalid. HW_MP_ACCESS_CPU1 Meaning: The maintenance p anel SPROM dat a accessed through CPU1 is either inaccessible or invalid.
3 – Event Me ssages Alarm Events 3-4 59060-05 A S Alarm Event s An alarm event requires action before you can proceed any further . The following lists each alarm event ID numbers and message displayed, and provid es a description of the meaning of the message and recommen ded action to t ake.
3 – Event Messages Alarm Events 59060-05 A 3-5 A (A1003.0010) (Segmenting, zoneset zone_ set_name not defined) Meaning: In non-interop mode, there is a co nflict in the zoning configuration, causing the Inter-Switch Link (ISL) to isola te. The zone set is not found within the local zoning dat a base while interop mode is disabled.
3 – Event Me ssages Alarm Events 3-6 59060-05 A S (A1003.0016) (Releasing Lock held too long by domain_ID ) Meaning: A zone merge could not be completed in the a cceptable time. Action: Check the status of th e switch given by d omain_ID . (A1003.0017) (Activation of zoneset by management server failed due to port port_number out of range.
3 – Event Messages Alarm Events 59060-05 A 3-7 A (A1003.0021) (Failing remote zoning c onfiguration, Zoneset is empty) Meaning: An empty zone set was included a s part of a zo ne merge and was rejected. Action: Modify the zoning database o n the remote switch to remove or correct the empty zone set.
3 – Event Me ssages Alarm Events 3-8 59060-05 A S (A1003.002A) (No response received from switc h with domain ID domain_ID ) Meaning: A S taged Fabric Configu ration (SFC) frame was sent to the switch given by domain_ID , but a response was not received.
3 – Event Messages Alarm Events 59060-05 A 3-9 A (A1003.0031) (Error reading zoneset from a ctivate direct.) Meaning: A device supporting th e management server has sent an Activate Zoneset Direct $(AZSD) command that did not follow the expected standard layout.
3 – Event Me ssages Alarm Events 3-10 59060-05 A S (A1003.0038) (Merge failed, T ot al zones in zoneset s limit would be exceeded.) Meaning: A fabric merge failed because the tot al number of zon es in zone sets exceeds the zoning data base limit.
3 – Event Messages Alarm Events 59060-05 A 3-1 1 A (A1003.0040) (Zone Member type member_type unsupported.) Meaning: An invalid zone member type wa s discovered in a zone. ACL hard zone membership must be defined by domain_ID and port numb er . Action: Correct the member type.
3 – Event Me ssages Alarm Events 3-12 59060-05 A S (A1003.004F) (No Zone Merge Response) Meaning: A merge request was sent ou t to all switches in the fabric but a response was not received from at least one switch. Action: Check other switches in fabric to determine why a response was not sent.
3 – Event Messages Alarm Events 59060-05 A 3-13 A (A1003.0058) (Active ZoneSet zon e_set no longer in dat abase, please deactivate zoneset if not already in progress or fabric will be inconsistent) Meaning: A zone set with the same name as th e current active zone set no longer resides in the zoning dat abase.
3 – Event Me ssages Alarm Events 3-14 59060-05 A S (A1003.0069) (Failing remote zoning c onfiguration, invalid zone dat a received) Meaning: Zoning activation failed because t he switch detected invalid zoning data that is not supported in the local interop mode .
3 – Event Messages Alarm Events 59060-05 A 3-15 A (A1004.000C) (Eport Isolating due to Domain ID Locke d, Domain ID unavailable) Meaning: An E_Port isolated beca use the requested domain ID matches another in the fabric, and assigning an alte rnative is prohibited by the domain ID Lock pa rameter .
3 – Event Me ssages Alarm Events 3-16 59060-05 A S (A1004.0013) (Eport Isolating due to all switches incap able of becoming Prin cip al Switch) Meaning: An E_Port isolated beca use the principal priority on all switch es is set to 254. Action: Configure one of the switches to be the p rincipal switch by changing the principal priority .
3 – Event Messages Alarm Events 59060-05 A 3-17 A (A1004.0026) (Configured Domain ID domain_ID not ava ilable and Domain ID is lock ed on this switch) Meaning: An attempt was made to connect a switch to a fabric with a conflicting domain ID, and the dom ain ID cou ld not be reassigned.
3 – Event Me ssages Alarm Events 3-18 59060-05 A S (A1004.0032) (E_Port not supported on remo te port. Reconfigure remote switch to connect.) Meaning: An E_Port isolated beca use the port on the remote switch could not configure it self as an E_Port.
3 – Event Messages Alarm Events 59060-05 A 3-19 A (A1004.0038) (W orldWide Name (WWN) device_WWN assigned domain domain_ID , fabric binding indicates this domain is rese rved for device_WWN .) Meaning: The user-activated fabric bindin g conflicts with the current domain ID assignment.
3 – Event Me ssages Alarm Events 3-20 59060-05 A S (A1004.0049) (Eport Isolating due to Re mote inactive) Meaning: The remote switch is unrespo nsive, and the link has not been brought up. The port will be isolated beca use the remote switch failed to respond.
3 – Event Messages Alarm Events 59060-05 A 3-21 A (A1004.0056) (Blade compromised due to i nternal dat a link failure (SET)) Meaning: An I/O blade has been compro mised due to failure of it s internal data link to the CPU b lade. Action: Contact your autho rized maintenance provider .
3 – Event Me ssages Alarm Events 3-22 59060-05 A S (A1005.000E) (Configuration error , can't extend credit on loop c ap able port s. Extended credit not granted for port: port_number ) Meaning: Loop port s cannot borrow credit s from the credit pool.
3 – Event Messages Alarm Events 59060-05 A 3-23 A (A1005.0039) (Fabric Login (FLOGI) from address FC_address failed) Meaning: The pa yload of the FLOGI wa s not valid. Action: Check the device connection or repla ce the device. If the problem persists, cont act your authorized main tenance provider .
3 – Event Me ssages Alarm Events 3-24 59060-05 A S (A1005.0042) (T arget device port_address att ached to port port_numb er with IOStreamGuard Enabled) Meaning: The ta rget device is attach ed to a port with IO S treamGuard enabled. Action: Disable I/O S treamGuard on the port.
3 – Event Messages Alarm Events 59060-05 A 3-25 A (A1005.004E) (Attempt s to login bac kend switch fail because backend switch does not support NPIV .) Meaning: The backend fabric switch does not support N_Port ID Virtualizat ion (NPIV), which in turn brings down the TF_Port.
3 – Event Me ssages Alarm Events 3-26 59060-05 A S (A1005.0055) (Canceling TFTP operati on as a result of a CPU switchover) Meaning: A CPU blade switchover occu rred while a T rivial File T ransfer Protocol (TFTP) operation was in progress. The operatio n was canceled.
3 – Event Messages Alarm Events 59060-05 A 3-27 A (A1005.005E) (Canceling Services edit mode a s a result of a CPU switchover) Meaning: A CPU blade switchover occu rred while a services edit sessio n was in progress. The edit session was canceled . Action: Reopen the services edit se ssion.
3 – Event Me ssages Alarm Events 3-28 59060-05 A S (A1005.0066) (Switch is not fault -tolerant. Fault T olerant license is inst alled, but secondary CPU is faulted) Meaning: The SANbox 9000 switch is not fault tolerant because of a fault on the secondary CPU blade.
3 – Event Messages Alarm Events 59060-05 A 3-29 A (A1005.006D) (Unable to synchronize with NT P server) Meaning: The switch was unable to sync hronize its time clock with the Network T ime Protocol (NTP) server . Action: Confirm that the NTP service and NTP client are enabled.
3 – Event Me ssages Alarm Events 3-30 59060-05 A S (A1005.0074) (Blade seating is question able) Meaning: A SANbox 9000 blade is impro perly installed. Action: Examine the switch and reinst all blades as needed. (A1005.0075) (Blade seating problem was resolv ed) Meaning: The SANbox 9000 blade seating prob lem as resolved.
3 – Event Messages Alarm Events 59060-05 A 3-31 A (A1005.0099) (Canceling IPsec edit mode as a result of a CPU switchover) Meaning: A CPU switchover occurred wh ile an Ip sec Edit session was in progress. The edit session was canceled. Action: Open another Ipsec Ed it session.
3 – Event Me ssages Alarm Events 3-32 59060-05 A S (A1006.0006) (Zoning conflict, device_ WWN and device_WWN do not share an ACL hard zone, but device_WWN share a sof t zone) Meaning: The named zone members cannot commu nicate because they are members of dif ferent ACL hard zones.
3 – Event Messages Alarm Events 59060-05 A 3-33 A (A1007.0008) (Security: ESA Response failure, failing s ecurity checks) Meaning: A failure was received duri ng processing of the ESA received frame. Either the pa yload did not match the standard layout or the payload st atus indicated a reject.
3 – Event Me ssages Alarm Events 3-34 59060-05 A S (A1007.000E) (Security: Auth challenge rec eived from WWN port_WWN , not Authorized to join) Meaning: A challenge authentication f r ame was received from a remote switch, but the local switch does not have an entry for itself within the active security set ISL group.
3 – Event Messages Alarm Events 59060-05 A 3-35 A (A1007.0013) (Response from address FC_add ress , lacks authentication, discarding ) Meaning: A response received on t he indicated port lacke d Common T ransport (CT) authen tication.
3 – Event Me ssages Alarm Events 3-36 59060-05 A S (A1007.0020) (MAX Retry count reached on CHAP Authentication Protocol Reset, f ailing Authentication) Meaning: A Remote Authentication Dial In Service (RADIUS) server has rejected a RADIUS authentication r equest.
3 – Event Messages Alarm Events 59060-05 A 3-37 A (A1007.0026) (Unable to validate Chap Response from device_WWN , p ossible Chap secret misconfiguration or security breach a ttempt.) Meaning: A Challenge Handshake Aut hentication Prot ocol (CHAP) authentication attempt failed due to failure while comparing secrets.
3 – Event Me ssages Alarm Events 3-38 59060-05 A S (A1007.002B) (Security: Chap session Neg otiate Authentication failed) Meaning: The local switch receive d an authentication negotiate frame which failed processing.
3 – Event Messages Alarm Events 59060-05 A 3-39 A (A1007.0030) (Security protocol not using cha p, unable to authenticate.) Meaning: A Challenge Handshake Authen tication Protocol (CHAP) negotiate frame was received that specifies an unsupported Dif fie-Helmann (DH) group type.
3 – Event Me ssages Alarm Events 3-40 59060-05 A S (A1007.0036) (Port t aken offline du e to port binding failure following configuration change.) Meaning: A configuration change was mad e to the port binding list such that the device(s) on the port were no longe r allowed to be logged in.
3 – Event Messages Alarm Events 59060-05 A 3-41 A (A2000.0004) ( power_supply_number AC power ma y be unplugged or switched off - ALARM SET) Meaning: One of the two power su pplies is not receiving power . Action: Check the switch powe r supply and the AC power source.
3 – Event Me ssages Alarm Events 3-42 59060-05 A S (A2003.0003) (Fan flow match - ALARM CLEARED) Meaning: The opposing fan air flow condition has been corrected.
3 – Event Messages Alarm Events 59060-05 A 3-43 A (A3002.0002) (T emp sensor sensor_name on blade slot_numb er reads value C - ALARM CLEARED) Meaning: The named blade has retur ned to the normal operating temperature range. Action: None (A3003.0001) (IO n ) (Hardware error detected.
3 – Event Me ssages Alarm Events 3-44 59060-05 A S (A3005.0001-000C) (Blade fault ( value V_HIGH - The [value]V volt age supply is out of range, it is too high) Meaning: A high voltage b lade fault has occurred on a SANbox 9 000 switch. Action: Contact your autho rized maintenance provider .
3 – Event Messages Alarm Events 59060-05 A 3-45 A (A3014.0003) (IO n ) (Blade bla de_ID set Down due to the configured blade type not matching the inst alled blad e) Meaning: The I/O blade given by blade _ID has isolated because the operational blade type does not match the configured blade type.
3 – Event Me ssages Alarm Events 3-46 59060-05 A S (A6001.0005) (Secondary CPU firmware up date in progress, hotreset aborted.) Meaning: The firmware image was bei ng upd ated on the secondary CPU when a hot reset was attempted. Action: W ait for the firmwa re update to complete, then retry the hot reset.
3 – Event Messages Critical Events 59060-05 A 3-47 A Critical Event s Critical events are event s tha t disrupt the ad ministration or operation of the fabric, but do not require any action before y ou can pro ceed. The following list s each critical event and the event id number and message displayed, and provides a n explanation of the message.
3 – Event Me ssages Critical Events 3-48 59060-05 A S (C) (8300.0018) (ZoneSet zone_set has been activated by user user_name ) Meaning: A zone set in the zoni ng dat abase has been activa ted (C) (8300.0019)(ZoneSet zone_set has been deactivated by user user_name ) Meaning: A zone set in the zoni ng dat abase has been dea ctivated.
3 – Event Messages Critical Events 59060-05 A 3-49 A (C) (8400.000E) (Switch) (Upg rading Licensed Port s to number_of_ports ) Meaning: The number of licensed port s on the switch has been upgraded.
3 – Event Me ssages Critical Events 3-50 59060-05 A S (C) (8400.0029) (Switch) (User account_name attempted to log into switc h with an incorrect p assword) Meaning: Invalid user login attempt. (C) (8400.002A) (Switch) (User account_name attempted to log into switch with an incorrect p assword) Meaning: Invalid user login attempt.
3 – Event Messages Critical Events 59060-05 A 3-51 A (C) (8400.0044) (Switch) (A reset is re quired since a Power On Self T est (POST) has never run on these port s) Meaning: After upg rading ports, it may be necessary to reset the switch so that the POST can run on the newly lice nsed port s.
3 – Event Me ssages Critical Events 3-52 59060-05 A S (C) (8400.0053) (Switch) (The switch WWN is being upgraded) Meaning: The license upgrade was successful. (C) (8400.0054) (Switch) (radius: All RADIUS servers fa iled to respond) Meaning: None of the Remote Authentic ation Dial In Service (RADIUS) servers configured responded.
3 – Event Messages Critical Events 59060-05 A 3-53 A (C) (8400.0060) (Switch) (W arning-Illegal transp arent mode configuration, prima ry and backup cannot be mapped to the sa me port.
3 – Event Me ssages Critical Events 3-54 59060-05 A S (C) (8400.0069) (Switch) (W arning-When leaving the Diagnostics AdminS t ate of the primary CPU blade, an automatic reset of the blade will occur . The blade and the switch will come back up in the configured AdminS t ate.
3 – Event Messages Critical Events 59060-05 A 3-55 A (C) (8400.007B) (Resaving t he security config as a result of a CPU switchover) Meaning: A CPU blade switchover occu rred while saving the secu rity database. A save ‘retry’ will now occur . (C) (8400.
3 – Event Me ssages Critical Events 3-56 59060-05 A S (C) (8600.000B) (PortApp) (Port: port_number ) (Link reset ( LR) to be performed on port port_number .
3 – Event Messages Critical Events 59060-05 A 3-57 A (C) (8600.001A) (PortApp) (Internal port license b ecame available, re-st arting downed internal port s) Meaning: A license has become availabl e and port s that had been previously downed to due to unavailab le licenses will be rest arted.
3 – Event Me ssages Critical Events 3-58 59060-05 A S (C) (8700.0012) (Eport) (Port: port_number ) (Connection failure, fabric limi ted to two switches) Meaning: The switch cannot be connect ed to the fabric due to a license restriction.
3 – Event Messages Critical Events 59060-05 A 3-59 A (C) (8B00.000C) (FromEmailAddress has not been config ured in the CallHome setup. Messages cannot be sent to the SMTP server until this c ondition is corrected.) Meaning: The FromEmailAddress must be sp e c ified in the Call Home service configuration.
3 – Event Me ssages Wa r n i ng E v e n t s 3-60 59060-05 A S W arning Event s W arning event s are generally not disruptive, b ut are more significant than Informative-level event s. The following list s the W arning events and the event ID number and message displayed, and pr ovides an explanation of the messa ge.
3 – Event Messages Wa r n i ng E v e n t s 59060-05 A 3-61 A (W) (8400.0018) (Switch) (User account_name login rejected - maximum logins alrea dy in use) Meaning: The attempted login was reje cted be cause there are too many sessions. There may be switch managemen t sessions open on the switch that are no longer in use.
3 – Event Me ssages Wa r n i ng E v e n t s 3-62 59060-05 A S (W) (8700.000A) (EPort) (Port: port_number ) (No response from remote switch, resetting Inter-Switch Link (ISL)) Meaning: No communication has been receiv ed from the re mote switch for some time, indicating th at it may not be functioning properly .
3 – Event Messages Wa r n i ng E v e n t s 59060-05 A 3-63 A (W) (8B00.0013) (Encountered failure c ommunicating with SMTP server= ip_address , port= port_number , Reason= reason , Description= desc.
3 – Event Me ssages Informative Events 3-64 59060-05 A S (W) (8F00:000E) (Link S t atus st atus) Meaning: The severity of the link st at us has changed. The descrip tion field will show the reason for link st atus. Informative Event s Informative event s are events t hat occur in the normal activities of a fabric.
3 – Event Messages Informative Events 59060-05 A 3-65 A (I) (8200.0201) (mserver) (Rejecting request c ommand:command) Meaning: A fabric zone server command wa s rejected for the reason det ailed in the message. This can be caused by two use rs attempting to configure the switch or zoning dat abase at the same time.
3 – Event Me ssages Informative Events 3-66 59060-05 A S (I) (8300.0010) (Zoning) (Removing all i nactive zoning object s) Meaning: All zones that were members o f the previously active zone set are being removed from the zoning dat abase. (I) (8400.
3 – Event Messages Informative Events 59060-05 A 3-67 A (I) (8400.002C) (Switch) (User login session session_ID user account_name ha s timed out) Meaning: A user login session has ended beca use of inactivity .
3 – Event Me ssages Informative Events 3-68 59060-05 A S (I) (8400.008C) (CallHome configuration has cha nged) Meaning: The Call Home service configuration was changed b y the administrator . (I) (8400.0097) (DNS lookup for host_name failed ) Meaning: The specified host name was not f ound on the Domain Name System (DNS) server .
3 – Event Messages Informative Events 59060-05 A 3-69 A (I) (8700.0005) (EPort) (Port: port_number ) (Inter-Switch Link (ISL) Offline) Meaning: The specified E_Port is of fl ine, possibly due to a loss of synchronization.
3 – Event Me ssages Informative Events 3-70 59060-05 A S (I) (8F00.000C) Fabric S t atus st atus Meaning: The severity of the fabric st atus has cha nged. The description field will show the reason for fabric st atus. (I) (8F00.000D) Switch S t atus status Meaning: The severity of the switch st atus has changed.
An important point after buying a device Q-Logic FIRMWARE VERSION 7.4 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Q-Logic FIRMWARE VERSION 7.4 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Q-Logic FIRMWARE VERSION 7.4 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Q-Logic FIRMWARE VERSION 7.4 you will learn all the available features of the product, as well as information on its operation. The information that you get Q-Logic FIRMWARE VERSION 7.4 will certainly help you make a decision on the purchase.
If you already are a holder of Q-Logic FIRMWARE VERSION 7.4, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Q-Logic FIRMWARE VERSION 7.4.
However, one of the most important roles played by the user manual is to help in solving problems with Q-Logic FIRMWARE VERSION 7.4. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Q-Logic FIRMWARE VERSION 7.4 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
