Instruction/ maintenance manual of the product EP-2123D-S3S3 Proware
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Fibre to SAS/SATA II RAID Subsystem User Manual Revision 1.2.
Fibre to SAS/SATA II RAID Subsystem 2 User Manual Table of Contents Preface ........................................................ ............................................................... .........5 Before You Begin ..........................
Fibre to SAS/SATA II RAID Subsystem User Manual 3 3.1 Power ing O n ..........................................................................................................................................................32 3.2 Disk Drive Install ation.
Fibre to SAS/SATA II RAID Subsystem 4 User Manual 5.5.2 HDD Powe r Management................................... ............................................................... ...................... 86 5.5.3 Fibre C hannel Config ....................
Fibre to SAS/SATA II RAID Subsystem User Manual 5 Preface About this manual This manual provides inf ormation regarding the hardw are features, installation and configuration of the RAID subsystem . This document also describes how to use the storage management software.
Fibre to SAS/SATA II RAID Subsystem 6 User Manual Before You Begin Before going through with this manual, y ou should read and focus on th e following safety guidelines. Notes about the subsys t em’s controller configuration and the product packaging and delivery are also included here.
Fibre to SAS/SATA II RAID Subsystem User Manual 7 Unpacking the Shipping Carton The shipping package c ontains the following: NOTE: If any damage is found, cont act the dealer or vendor for assistance.
Fibre to SAS/SATA II RAID Subsystem 8 User Manual Chapter 1 Product Introduction The EPICa RAID Subsystem The RAID subsystem features 4Gb FC-AL host performance to increase system e fficiency and performance.
Fibre to SAS/SATA II RAID Subsystem User Manual 9 Feature Supports dual controller fo r features redundant RAID Supports RAID levels 0, 1, 0+1, 3, 5, 6 , 30, 50, 60 and JBOD Supports onlin.
Fibre to SAS/SATA II RAID Subsystem 10 User Manual 1.1 Technical Specifications RAID Controller FC-SAS Controller Single or Redundant Host Interface Two FC-AL (4 Gb/s) Disk Interface SAS 3Gb or SATA I.
Fibre to SAS/SATA II RAID Subsystem User Manual 11 Tray Lock Yes Disk Status Indicator Access / Fail LED Backplane SAS / SATA II Single BP Power Supplies 400W x 2 w/PFC (S.
Fibre to SAS/SATA II RAID Subsystem 12 User Manual 1.2 RAID Concepts RAID Fundamentals The basic idea of RAID (Redu ndant Array of Indepen dent Disks) is to combine mu ltiple inexpensive disk driv es into an array of disk driv es to obtain performance, capacity and reliability that exceeds that of a single large drive.
Fibre to SAS/SATA II RAID Subsystem User Manual 13 Definition of RAID Levels RAID 0 is typically defined as a group of stripe d disk drives without parity or data redundancy. RAID 0 arrays can be config ured with large stripes for multi-user environments or small stripes for single-use r systems that access long sequential records.
Fibre to SAS/SATA II RAID Subsystem 14 User Manual RAID 3 sector-stripes data across groups of drives, but one driv e in the group is dedicated for storing parity information.
Fibre to SAS/SATA II RAID Subsystem User Manual 15 RAID 6 i s s i m i l a r t o R A I D 5 i n t h a t d a t a p r o t e c t i o n i s a c h i e v e d b y w r i t i n g p a r i t y information to the physical drives i n the array. With RAID 6, however, two sets of parity data are used.
Fibre to SAS/SATA II RAID Subsystem 16 User Manual RAID Management The subsystem can implement several different levels of RAID technology . RAID levels supported by the subsystem are shown below. RAID Level Description Min. Drives 0 Block striping is provid e, which yields higher performance than with individual drives.
Fibre to SAS/SATA II RAID Subsystem User Manual 17 1.3 Fibre Functions 1.3.1 Overview Fibre Cha nnel is a set of sta ndards under the auspices of ANSI (America n N atio nal Standards Inst itut e).
Fibre to SAS/SATA II RAID Subsystem 18 User Manual Arbitrated Loop The arbitrated loop (FC-AL ) topology provides a relatively simple method of connecting a nd sharing resources. This topo logy allows up to 126 devices or nodes in a single, co ntinuous loop or rin g.
Fibre to SAS/SATA II RAID Subsystem User Manual 19 contains a Port Bypa ss Circui t(PBC) to automati cally open a nd c l os e th e l oo p t o support hot pluggability.
Fibre to SAS/SATA II RAID Subsystem 20 User Manual 1.4.2 Volume Set A V olume Set is seen by the host system a s a single logical device. It is organiz ed in a R A I D l e v e l w i t h o n e o r m o r e p h y s i c a l d i s k s . R A I D l e v e l r e f e r s t o t h e l e v e l o f d a t a performa nce a nd prote ction of a V olume Set.
Fibre to SAS/SATA II RAID Subsystem User Manual 21 1.5.2 Hot-Swap Disk Drive Support The RAID subsystem has built- in protection circui t to supp ort the replace ment of SA T A II hard disk drive s without having to shut down o r reboot t he sy ste m.
Fibre to SAS/SATA II RAID Subsystem 22 User Manual Chapter 2 Identifying Parts of the RAID Subsystem The illustration s below identify the various parts of th e system. Familiariz e yourself with the parts and terms as you may encounter them later in the later chapters and sections.
Fibre to SAS/SATA II RAID Subsystem User Manual 23 2.1.1.1 Disk Trays HDD Sta tus Indi cator Part Function HDD Activity L ED This LED will blink blue wh en the hard drive is being a ccessed. HDD Fault LED Green LED indicates power is on and hard drive status is good for this slot.
Fibre to SAS/SATA II RAID Subsystem 24 User Manual 2.1.1.2 LCD Front Panel Smart Function Front Panel Th e sm ar t LC D pa n el i s a n o p t i o n t o con figu r e th e RA ID subsy st em. If y ou are configuring the subsystem using the L CD pane l , p r e s s t h e Select button to login and configure the RAID subsystem.
Fibre to SAS/SATA II RAID Subsystem User Manual 25 Environment Status LEDs Parts Function Power LED Green LED indicates power is ON. Power Fail LED If a redundant power supply unit fails, this LED will turn to RED and alarm will sound.
Fibre to SAS/SATA II RAID Subsystem 26 User Manual 2.1.1.3 LCD IP Address in Dual Controller Mode In dual controller mode, the RAID subs ys tem has 2 IP addresses which can be accessed separately.
Fibre to SAS/SATA II RAID Subsystem User Manual 27 2.1.2 Rear View Single Controller Dual Controller Controller Module – The subsys tem has single or dual controller module. Power Supply / Fan Module #1, #2 – Two power supply / fan modules are located at the rear of the subsystem.
Fibre to SAS/SATA II RAID Subsystem 28 User Manual 2.2 Controller Module The EPICa RAID system in cludes a dual 4Gb FC-to- SAS/SATA II RAID Controller Module.
Fibre to SAS/SATA II RAID Subsystem User Manual 29 Part Description Host Channel A, B There are two Fibre host channels (A an d B) which can be use to c onnect to Fibre HBA on the Host system, or to connect to FC swit ch. SAS Expansion Port Use for expansion; connect to t he SAS In Port of a JBOD subsystem.
Fibre to SAS/SATA II RAID Subsystem 30 User Manual 2.3 Power Supply / Fan Module (PSFM) The RAID su bsystem con tains two 400W Power Su pply / Fan Modules .
Fibre to SAS/SATA II RAID Subsystem User Manual 31 NOTE: Each PSFM has one Power Supply and one Fan. PSFM 1 has Power#1 and Fan#1, and PS FM 2 has Power#2 and Fan#2. When the Power Supply of a PSFM fails, the PSFM need not be removed from the slot if replacement is not yet available.
Fibre to SAS/SATA II RAID Subsystem 32 User Manual Chapter 3 Getting Started with the Subsystem 3.1 Powering On 1. Plug in the power cords into the AC Power Input Socket located at the rear of the subsystem.
Fibre to SAS/SATA II RAID Subsystem User Manual 33 3.2 Disk Drive Installation This section describes the physical locati ons of the hard drives supported by the subsystem and give instruct ions on installing a hard drive. T he subsystem supports hot-swapping allow ing you to instal l or replace a hard driv e while the subsy stem is running.
Fibre to SAS/SATA II RAID Subsystem 34 User Manual 4. Place the hard drive in the disk tray. Tu rn the disk tray upside down. Align the four screw holes of the SAS disk drive in t h e f o u r H o l e A o f t h e d i s k t r a y . T o secure the disk drive into the disk tray, tighte n four screws on these holes of the disk tray.
Fibre to SAS/SATA II RAID Subsystem User Manual 35 5. Slide the tray into a slot. 6. Press the lever in u ntil you h ear the latch click int o place. The HDD Fault L ED will turn green when the subsystem is powered on and HDD is good. 7. If necessary, lock the Disk Tray by turning the Lock Groove.
Fibre to SAS/SATA II RAID Subsystem 36 User Manual 3.2.2 Installing a SATA Disk Drive (D ual Controller Mode) in a Disk Tray 1. Remove an empty disk tray from the subsyste m. 2. Prepare the dongle board and two screws. 3. Place the dongle board in the disk tray.
Fibre to SAS/SATA II RAID Subsystem User Manual 37 NOTE: All the disk tray holes are labelled accordingly. 4. Place the SATA disk drive into the disk tray.
Fibre to SAS/SATA II RAID Subsystem 38 User Manual 5. Turn the disk tray upside down. Align th e four screw holes of the SATA disk drive in the four Hol e C of the disk tray. To sec ure the disk drive into the disk tray, tighten four screws on these hol es of the disk tray.
Fibre to SAS/SATA II RAID Subsystem User Manual 39 Chapter 4 RAID Configuration Utility Options Configuration Method s Th e re a r e f o u r m et h od s o f c on fi g ur i ng t h e RAID controller: a. VT100 terminal connected t hrough the seria l Moni tor port b.
Fibre to SAS/SATA II RAID Subsystem 40 User Manual 4. The default setting of the mo nitor port is 11520 0 baud rate , 8 data bit, non-parity, 1 stop bit and no flow control.
Fibre to SAS/SATA II RAID Subsystem User Manual 41 6. Open the File menu, a n d the n open Properties . 7. Open the Settings T ab. 8. Configure the settings as follows: “ Function, arrow and ctrl ke.
Fibre to SAS/SATA II RAID Subsystem 42 User Manual 9. Now , the VT100 is rea dy to use. After you have finished the VT100 T erminal s e t up , you may press t h e “X” key (in your T erminal) to link the RAID sub sys te m a nd T ermi nal toget her.
Fibre to SAS/SATA II RAID Subsystem User Manual 43 Main Men u The main menu sho ws all fu nction that ena bles the customer to exe cute a ctio ns by clicking on the a ppropriate link. NOTE: T he pa ssword option allows user to set or clear the R A I D su bs y st em’s pa ssword protection feature.
Fibre to SAS/SATA II RAID Subsystem 44 User Manual VT100 Terminal Configuration Utility M ain Menu Options Select an option and the related i nformation or submenu items u nder it will be displayed. The subm enus for ea ch item are s h o w n in Se ct ion 4 .
Fibre to SAS/SATA II RAID Subsystem User Manual 45 4.2 Configuration through the LCD Panel All configurations can be performed through the LCD Di splay front panel function keys, except for the “Firmware update ”. The LCD provides a system of screens with areas for information, status indicati on, or menus.
Fibre to SAS/SATA II RAID Subsystem 46 User Manual 4.2.1 Menu Diagram The following men u diagram is a summary of the various configu rations and settin g functions that can be accessed through termin al. The LCD panel menus also ha ve similar functions except Update Firmware.
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Fibre to SAS/SATA II RAID Subsystem 52 User Manual 4.3 Configuration through we b browser-based proRAID Manager The RAID subsystem can be remotely configur ed via R-Link port with p r o RAID Manager, a web browser-ba sed a pplication. The proRAID Manager can be used to ma nage al l available functions of the RAID controller.
Fibre to SAS/SATA II RAID Subsystem User Manual 53 Main Menu The main menu shows all a v a i l a b l e f unction that user can execute by click ing on the a ppropriate hyp er link. Individual Category De scription Quick Function Create a RAID configuration, which consists of all p h y s i c a l d i s ks i n s t a l l e d .
Fibre to SAS/SATA II RAID Subsystem 54 User Manual Chapter 5 RAID Management 5.1 Quick Function 5.1.1 Quick Create The number of physical driv es in the RAID subsystem de termines the RAID levels that can be implemented with the Raid Set. This feature allows user to create a Raid Set assoc iated with exactly one V olume Set.
Fibre to SAS/SATA II RAID Subsystem User Manual 55 Ti c k o n t h e Confirm The Operation option a n d c l i c k o n t h e Submit button in the Quick Create screen. The Raid Set and Volume Set will st art to initiali ze. You can use RaidSet Hierarchy feat ur e to vi ew th e V olume S et information (Refer to Section 5.
Fibre to SAS/SATA II RAID Subsystem 56 User Manual 5.2 RAID Set Functions Use the Raid Set Function and V olume Set Func tion if you prefer to cr ea te customized Raid Sets and Volume Sets.
Fibre to SAS/SATA II RAID Subsystem User Manual 57 5.2.2 Delete RAID Set To delete a Raid Set, click on the Delete RAID Set link . A “Select The Raid Set To Delete” screen is displayed showing all Raid S ets existing in th e system. Select the Raid Set you want to dele te in the Select column.
Fibre to SAS/SATA II RAID Subsystem 58 User Manual 5.2.3 Expand RAID Set Use this option to expand a Raid Set, when one or more disk drives is/are added to the system. This function is activ e when at least one drive is available. T o expand a R aid S et, click on the Ex pand RAID S et link.
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Fibre to SAS/SATA II RAID Subsystem 60 User Manual Migration occurs when a disk is added to a R aid S et. Migrat ing status is displ ayed in the Raid S et status area of the Raid Set inf o rmation.
Fibre to SAS/SATA II RAID Subsystem User Manual 61 5.2.4 Offline RAID Set If user wants t o offline (and mov e) a Raid Set while the system is powered on, use the Offline Raid Set funct ion. After completin g the function, the HDD state will ch ange to “Offlined” Mode and the HDD Status LED s will be blinking RED.
Fibre to SAS/SATA II RAID Subsystem 62 User Manual 5.2.5 Activate Incomplete RAID Set When Raid Set State is “ Normal ”, this means there is no failed disk drive.
Fibre to SAS/SATA II RAID Subsystem User Manual 63 When can the “Activate Inco mplete Raid Set” function be used? In order to access the Volume Set(s) and corresponding data, u se th e Activate Incomplete R A I D S e t function to a ctive the Raid Set.
Fibre to SAS/SATA II RAID Subsystem 64 User Manual 5.2.6 Create Hot Spare The Create Hot Spare option gives you the ability to defi ne a global hot spare. When you choose the Create Hot Spare option in the Raid Set Function, all u n u s e d (non Raid Set member) d i s k d r i v e s in the subsystem appear.
Fibre to SAS/SATA II RAID Subsystem User Manual 65 5.2.7 Delete Hot Spare Select the target Hot Spare disk( s) to delete by clicking on the appropriate che ck bo x. Ti c k o n t h e Confir m The Operation , and c li ck o n th e Submit button in the scree n to delete the hot spare(s).
Fibre to SAS/SATA II RAID Subsystem 66 User Manual 5.2.8 Rescue Raid Set I f y o u n e e d t o r e c o v e r a m i s s i n g R a i d S e t using the “Rescue Raid Set” function, p l e a s e c o n t a c t yo u r vend or’s sup port e n g i n e e r f o r a ssistance.
Fibre to SAS/SATA II RAID Subsystem User Manual 67 5.3 Volume Set Function V o l u m e S e t i s s e e n b y t h e h o s t s y s t e m a s a single logical de vice. It is organized in a RAID level with one or more physical disks. RAID level refers to the level o f da ta performa nce a nd pro tection of a V olume Set.
Fibre to SAS/SATA II RAID Subsystem 68 User Manual Vo l u m e N am e : The default Vol ume S e t na me wi ll a ppear a s “ V olume --- VO L#XXX”. Y ou ca n ren a me the Volume Set n a me provided it does not exceed the 16 chara cters limit. Volume Raid Level: Set the RAID level for the V olume Set.
Fibre to SAS/SATA II RAID Subsystem User Manual 69 ta kes lo nge r. No Init (To Rescue Volume) is used to create a Volume Set wi thout initializ ation; n ormally used to recr eate Volume Set configurat ion to recover dat a.
Fibre to SAS/SATA II RAID Subsystem 70 User Manual 5.3.2 Create Raid 30/50/60 T o create a Raid30/50/60 Volum e Set, move the mou se curso r to the main m e n u a n d click on the Create Raid30/50/60 link. The Select Multiple Ra i dS e t Fo r Raid30/50/60 screen will show all R aid S ets .
Fibre to SAS/SATA II RAID Subsystem User Manual 71 5.3.3 Delete Volume Set T o delete a V olume S e t , select the Volume Set Fun ctions in the main menu and click on the Delete V olume Set link. The Select The V olume Set T o Delete screen will show all available Raid Set s.
Fibre to SAS/SATA II RAID Subsystem 72 User Manual 5.3.4 Modify Volume Set Use this function to modify Volume Set configuration. T o modi fy the attributes of a Vol ume Se t: 1. Click on the Modify V olume Set link . 2. Ti ck f r o m t h e l i s t the Volume Set you want to modify .
Fibre to SAS/SATA II RAID Subsystem User Manual 73 5.3.4.1 Volume Set Expansion V olume Ca pa city (Logical V olume Concatenat ion P lus Re-stripe) U s e t h e Expand Ra i d Se t fu n c t i o n t o e x p a n d a R a i d S e t w h e n a d i s k i s a d d e d t o y o u r sub system.
Fibre to SAS/SATA II RAID Subsystem 74 User Manual 5.3.4.2 Volume Set Migration M i g r a t i o n o c c u r s w h e n a V o l u m e S e t mi g r a t e s f r o m o n e R A I D l e v e l t o a n o t h e r , a Volume S et stripe size changes, or when a disk is added to a Raid Set.
Fibre to SAS/SATA II RAID Subsystem User Manual 75 5.3.5 Check Volume Set Use this function to perform Volume Set consistency check, which verifies the correctness of redundant data (data blocks an d parity blocks) in a Volume S et.
Fibre to SAS/SATA II RAID Subsystem 76 User Manual 3. T ic k on Con firm The Operation and click on the Submit button. The Checking process will be started. The chec king per centag e can also be viewed by clicking on RaidSet Hierarchy in the Info rmatio n menu.
Fibre to SAS/SATA II RAID Subsystem User Manual 77 5.3.6 Schedule Volume Check T o pe r f or m Che ck Vo lume S et by sc hedule, follow these steps: 1. Click on the Schedule V olume Check link. 2. Select t h e desired schedule that yo u wi s h the Ch e c k Vo l u m e Se t f u n c t i o n t o r u n .
Fibre to SAS/SATA II RAID Subsystem 78 User Manual 5.3.7 Stop Volume Check Use this option to stop all Vol ume Set consistency checking process/processes.
Fibre to SAS/SATA II RAID Subsystem User Manual 79 5.4 Physical Drive Choose t his option from the Main Me nu to s elect a di sk drive and to perform the functions listed below .
Fibre to SAS/SATA II RAID Subsystem 80 User Manual 5.4.2 Modify a Pass-Through Disk Use this option to modify the attrib ute of a Pass-Through Disk. User can modify the Cache Mode, T agged Co mmand Queuing, an d Fi b r e C h an n el / LUN Base/LUN on an existing Pass-Thro ugh Disk.
Fibre to SAS/SATA II RAID Subsystem User Manual 81 5.4.3 Delete Pass-Through Disk T o delete Pass-Through Disk from the P ass-Through drive pool, cl i ck on Delete Pass-Through lin k. Select a Pass-Throu gh Disk, tick on the Confirm The Operation and click the Submit b utton to complete the del ete action.
Fibre to SAS/SATA II RAID Subsystem 82 User Manual 5.4.4 Identify Enclosure T o i de nt if y a n En cl os ur e, mo ve t he mo us e c urs or an d cl ic k o n Identify Enclosur e link.
Fibre to SAS/SATA II RAID Subsystem User Manual 83 5.4.5 Identify Selected Drive Use this option to physically locate a select ed drive to prevent removing the wrong drive. When a disk drive is selected us ing the Iden tify D rive function, the Status LED of the selected disk drive w ill be blinking.
Fibre to SAS/SATA II RAID Subsystem 84 User Manual 5.5 System Controls 5.5.1 System Configuration T o set the RAID s u b sys tem system conf iguration opt ions, c l i c k t h e Sy stem Configura tion link under the System Controls menu. T h e S y s t e m Conf igura tion s screen will be shown.
Fibre to SAS/SATA II RAID Subsystem User Manual 85 SATA NCQ Support: NCQ is a command pro tocol in Serial A T A that can only be imple mented on nativ e S e r i a l A T A hard drives. It allows multiple command s to be outstand ing within a drive at the same time.
Fibre to SAS/SATA II RAID Subsystem 86 User Manual 5.5.2 HDD Power Management MAID ( M assive A rray of I dle D isks) is a storage technology that employs a large group of disk drives in which only those drives in active us e are spinning at any given time.
Fibre to SAS/SATA II RAID Subsystem User Manual 87 Time to HDD L ow RPM Mode: (MAID Level 2) This option ena bles the RAID subsys tem to place idle HDDs of a Raid Set in Low RPM Mode, where drives’ he ads are unloaded and drive platte rs speed is reduced to aro und 4000 RPM.
Fibre to SAS/SATA II RAID Subsystem 88 User Manual 5.5.3 Fibre Channel Config T o se t t he F i b r e C h a n n e l Configurati on f u n c ti o n , m o v e t h e mouse c u r s o r t o t h e m a i n menu and click on the Fibre Channe l Config . The F ibre Ch annel Configur ation screen will be shown.
Fibre to SAS/SATA II RAID Subsystem User Manual 89 Channel T opology E a c h F i b r e C h a n n el c a n b e co n f i g u r e d to the follow ing Topology options: F a b r i c , Point-to-Poi nt, Loop or Auto. T he d efa ult Topology is set t o “Aut o”, whi ch take s precedence of Lo op T op olo gy .
Fibre to SAS/SATA II RAID Subsystem 90 User Manual 5.5.4 EtherNet Configuration T o set the Eth ernet c o n f i g u r a t i o n , click the Et herNet Con figuration link under the System Controls menu. The RAID subsystem EtherNet Configura tion screen will be shown.
Fibre to SAS/SATA II RAID Subsystem User Manual 91 5.5.5 Alert By Mail Configuration T o set the Event Notification function, click on the Alert By Mail Configuration link und e r th e Sy s t em C on t r ol s me n u. The RAID subsystem Event Notification configuration scre en will be sho wn.
Fibre to SAS/SATA II RAID Subsystem 92 User Manual 5.5.6 SNMP Configuration The SNMP gives users independence from the proprietary network man agement schemes of some manufa cturers a nd SNMP is supported by ma ny W AN a nd LAN manufa cturers ena bling true LAN/ W AN man agement integration.
Fibre to SAS/SATA II RAID Subsystem User Manual 93 5.5.7 NTP Configuration NTP stands for Network Time Protocol . It is an Internet prot ocol used to synchronize the clocks of computers to sometime refere nce. Type the NTP Server IP Address to enable the RAID subsystem t o synchronize w ith it.
Fibre to SAS/SATA II RAID Subsystem 94 User Manual 5.5.8 View Events / Mute Beeper T o view the RAID subsystem’ s e v e n t l o g information, move the mouse curs or to the System Controls menu and click on the Vi ew Events/Mut e Beeper lin k. The Raid Su bs ystem’s S y s te m E vents Information screen appears.
Fibre to SAS/SATA II RAID Subsystem User Manual 95 5.5.9 Generate Test Event If you want to generate test events, move the cursor bar to the main menu and click on t he Generate T est Event Link. Tick on the Confirm The Oper ation and click on the Submit button.
Fibre to SAS/SATA II RAID Subsystem 96 User Manual 5.5.10 Clear Event Buffer Use this feature to clear the RAID subsys tem’s System Events Informatio n buffer.
Fibre to SAS/SATA II RAID Subsystem User Manual 97 5.5.11 Modify Password To change or disable the RAID subs ystem’s admin password, click on the Modify Password link un der the System Controls m enu. The Modify Syste m Password screen appears. The factory-default admin password is set to 00000000 .
Fibre to SAS/SATA II RAID Subsystem 98 User Manual 5.5.13 Shutdown Controller Use this function to shutdown the RAID Controlle r. This is used to flush the data f rom the cache memory, and is normally done before powering off the system power switch.
Fibre to SAS/SATA II RAID Subsystem User Manual 99 5.5.14 Restart Controller Use this function to restart the RAID Controll er. This is norma lly done after upgra ding th e controller’s firmware.
Fibre to SAS/SATA II RAID Subsystem 100 User Manual 5.6 Information Menu 5.6.1 RAID Set Hierarchy Use this feature to view the RAID subsystem’ s existin g Raid Set(s) , Volume S et( s) and d is k dr i ve (s) configuration and information. Sel ect t he RAID Set Hierar chy link from the Information m enu to display the Raid Set Hierarchy screen.
Fibre to SAS/SATA II RAID Subsystem User Manual 101 To vie w the di sk drive i nforma tion , click the E# Slot# link from the Raid Set Hierarchy s c r e e n .
Fibre to SAS/SATA II RAID Subsystem 102 User Manual 5.6.2 System Information T o view the RAID subsystem ’s con troller in formation, click the System Information link from the Information menu. The Raid Subs yst em Infor mation screen appears. NOTE: In Dual Controller mode, the System Infor mation for the two controllers will be displayed.
Fibre to SAS/SATA II RAID Subsystem User Manual 103 The Controller Name, F irmwar e V ersion, S erial Nu mber, M ain Proc essor, CPU D ata /Ins truct ion Cach e siz e, S yst em M emor y size /spee d, .
Fibre to SAS/SATA II RAID Subsystem 104 User Manual 5.6.3 Hardware Monitor T o view the RAID subsystem’ s hardware information, c lick th e Hardware Monitor li nk from the Information menu. The Hardware M o n i t o r Information screen appears. NOTE: To disable auto refresh of GUI, tick the “Stop Aut o Refresh” option.
Fibre to SAS/SATA II RAID Subsystem User Manual 105 Chapter 6 Maintenance 6.1 Upgrading the RAID Controller’s Cache Memory The R A I D c on t r o l l e r is equi pped with one DD RII SDRAM socket. By default, t h e R A I D controller comes w i t h at least 5 1 2 M B o f m e m o r y that is expa nda ble to a maxi mum of 4 GB.
Fibre to SAS/SATA II RAID Subsystem 106 User Manual 6.2 Upgrading the RAID Controller’s Firmware Upgrading Firmware Using Flas h Programming Utility Since the RAID subsyste m’s controller featur es flash firmware, it is not necessary to change the hardware flash chip in order to upgrade the controller firmware.
Fibre to SAS/SATA II RAID Subsystem User Manual 107 Upgrading Firmware Through ANSI/VT -100 Terminal Emulation Get the new version firmware for your RAID subsystem controll er. Fo r Example, download the bin file from your vendor’s we b si te into the local directory.
Fibre to SAS/SATA II RAID Subsystem 108 User Manual 5. Click Browse. Look in the location wher e the f irmw are file w as sa v e d. Sele ct the firmware file name “XXXXXXXX.BIN” and click O pen. 6. Click Send to send the firmware binary f ile to the RAID controller.
Fibre to SAS/SATA II RAID Subsystem User Manual 109 7. When the f irmware download ing is completed, the confirmation screen appears . Select Yes to start programming the flash ROM. 8. When the Flash programm ing starts, a me ssage will show “ Start Updating Firmwa re.
Fibre to SAS/SATA II RAID Subsystem 110 User Manual 10. After the f irmware upgrade is co mplete, a message will show “Firmware Has Been Updated Successfully”.
Fibre to SAS/SATA II RAID Subsystem User Manual 111 Upgrading Fir mware Through Web Browser Get the n ew version o f firmware for your RAID s ubsystem controller. NOTE: When there is new boot ROM firmware that needs to be upgraded, upgrade first the boot ROM firmware.
Fibre to SAS/SATA II RAID Subsystem 112 User Manual 5. After the firmware upgrade is complete, a message will show “Firmware Has Been Updated Successfully”.
Fibre to SAS/SATA II RAID Subsystem User Manual 113 6.3 Replacing Su bsystem Components 6.3.1 Replacing Controller Module When replacing a failed Cont roller Module, please follow these steps: 1. Loosen the thumbscrews on the side s of the Controller Module case.
Fibre to SAS/SATA II RAID Subsystem 114 User Manual 6.3.1.1 Replacing Controller Module with Plate Cover When replacing a failed Cont roller Module with P late Cover, please follow these steps: 1. Loosen thumbscrews of th e failed Controller Modu le. 2.
Fibre to SAS/SATA II RAID Subsystem User Manual 115 6.3.2 Replacing Power Supply Fan Module When replacing a failed power su pply fan module (P SFM), please follo w these steps: 1. Turn off the Power On/O ff Switch of the failed PSFM. 2. Disconnect the power c ord from the AC Inlet Plug of PSFM.
Fibre to SAS/SATA II RAID Subsystem 116 User Manual 6.3.2.1 Replacing Power Supply Fan Module with Plate Cover When replacing a failed power su pply fan module (P SFM) with Plate Cover, please f ollow these steps: 1. Turn off the Power On/O ff Switch of the failed PSFM.
Fibre to SAS/SATA II RAID Subsystem User Manual 117 Appendix 1 Volume Mapping in Dual Controller Mode In dual controller mode, the RAID subs ystem has 2 Con trollers, which work in Active/Standby-Standby/Acti ve mode.
Fibre to SAS/SATA II RAID Subsystem 118 User Manual Case 1: One Volume Set Mapped to Channel 0 LUN 0 When one Volume Set is created and mapped to Channel 0 LUN 0 , the Volume Set is Active in Controll er 1 Port 0 (Host A channel), a nd Standby in Controller 2 .
Fibre to SAS/SATA II RAID Subsystem User Manual 119 Case 2: One Volume Set Mapped to Channel 0&1 LUN 0 When one Volume Set is created and mapped to Channel 0&1 LUN 0 , the Volume Set is Active in Controller 1 P orts 0 and 1 (Host A and Host B channels), and Standby in Controller 2 .
Fibre to SAS/SATA II RAID Subsystem 120 User Manual Case 4: Two Volume Sets each Mapped to Channel 0&1 When a Volume Set is created and mapped to Channel 0&1 LUN 0 , the Volume Set is Active in Controll er 1 Ports 0 and 1 (Host A and Host B channels), and Standby in Controller 2 .
Fibre to SAS/SATA II RAID Subsystem User Manual 121 Case 5: Four Volume Sets: 2 are Mapped to Channel 0, and 2 are mapped to Channel 1 When a Volume Set is created and mapped to Channel 0 LUN 0 , the Volume Set is Active in Controll er 1 Po rt 0 (Host A channel), and Standby in Controller 2 .
Fibre to SAS/SATA II RAID Subsystem 122 User Manual Case 6: Four Volume Sets, each mapped to Channel 0&1 When a Volume Set is created and mapped to Channel 0&1 LUN 0 , the Volume Set is Active in Controll er 1 Ports 0 and 1 (Host A and Host B channels), and Standby in Controller 2 .
Fibre to SAS/SATA II RAID Subsystem User Manual 123 Appendix 2 Redundant Co ntrollers Switch Function NOTE: There are 2 options to te st/simulate controller failure: 1.
Fibre to SAS/SATA II RAID Subsystem 124 User Manual 4. In the text box provided, enter the command “ HaltCtrl0 ”. Tick “Confirm The Operation” and click “ Submit” button. NOTE: Use same command “HaltCtrl0” when testi ng Controller 2. 5.
Fibre to SAS/SATA II RAID Subsystem User Manual 125 3. How to Remove a Controll er to Simulate Controller Failure NOTE: In Redundant Controller mode, a controller can be removed to simulate failed controller. The other contr oller will take over the IO jobs of the failed controller.
Fibre to SAS/SATA II RAID Subsystem 126 User Manual 3. Remove all cables from the “f ailed” controller. 4. Unplug the controller from the sl ot..
Fibre to SAS/SATA II RAID Subsystem User Manual 127 5. Reinsert the controller. The FLT LE D will st ill be blinking red . NOTE: The time interval needed before reinserting the controller is at least 15 seconds . If the controller is removed and rei nserted in less than 15 seconds, the co nt roller might still be in “failed” state.
Fibre to SAS/SATA II RAID Subsystem 128 User Manual 7. Tighten the two thumbscrews of the controller. NOTE: When the thumbscrews are tightened, the FLT LED will be off and one short beep will be he ard. This means the controller status is OK. An alarm will still so und.
Fibre to SAS/SATA II RAID Subsystem User Manual 129 Appendix 3 Disk Power Off/On Function in Web GUI NOTE: This document is inten ded to help Support Engineers to remotely verify disk problem in the Rai d Subsystem. In order to use the Disk Power Cycle (Off/On) Function in Web GUI, the Raid subsystem must use Firmware version 1.
Fibre to SAS/SATA II RAID Subsystem 130 User Manual 2. To power off the Disk in Slot#1 of Encl osure#1 , select “Rescue Raid Set” under RAID Set Functi ons. In the Enter The Keyword box, type “ PowerOff Disk ”, press space bar, and then type “ E nclosure#1 Slot#1 ”.
Fibre to SAS/SATA II RAID Subsystem User Manual 131 3. The Disk Power will be tu rned off. In Device List of Enclosure#1, Disk in Slot#1 will no longer appear.
Fibre to SAS/SATA II RAID Subsystem 132 User Manual 4. To verify if Disk is r eally failed or still usable, you can try to power on the Disk. To power on Disk in Slot#1 of Enclosure#1 , select “Rescue Raid Set”. In the “Enter The Keyword” box, ty pe “ PowerOnDisk ”, press space bar, and then type “ Enclosu re#1 Slot#1 ”.
Fibre to SAS/SATA II RAID Subsystem User Manual 133 5. If the Disk in Eclosure#1 Slot#1 is still good , the Disk in Slot#1 of Enclosure#1 will be turned on. The Raid Set and Volu me Set will be rebuilt au tomatically. The Volume Set state will sh ow “Rebuilding”.
Fibre to SAS/SATA II RAID Subsystem 134 User Manual 2. When Disk Fails, How to Us e Disk Power Function Command in Web GUI; With Hot Spare Configured NOTE: When a disk fails and t he Volume Set use RAID Level with redundancy, such as RAID Level 5, the Volume Set state will become Degraded.
Fibre to SAS/SATA II RAID Subsystem User Manual 135 3. In Raid Set Hierarchy, the Volume Set state will be shown as “Rebuilding”. N ote that Disk in Slot#1 is shown as “Failed”. 4. To power off the Disk in Slot#1 of Encl osure#1 , select “Rescue Raid Set” under RAID Set Functi ons.
Fibre to SAS/SATA II RAID Subsystem 136 User Manual NOTE: Sometimes the “PowerOffDis k” c ommand will need to wait for several seconds before comman d execution is c ompleted (web GUI is updated), specially when th e Raid subsystem is active or busy.
Fibre to SAS/SATA II RAID Subsystem User Manual 137 6. The System Ev ent Inf ormation will sh ow “Device Removed” f or Device En c#1 Slot#1. 7. In Device List of Enclosure#1, Disk in Slot#1 will no l onger appear.
Fibre to SAS/SATA II RAID Subsystem 138 User Manual 8. To verify if Disk is r eally failed or still usable, you can try to power on the Disk. To power on Disk in Slot#1 of Enclosure#1 , select “Rescue Raid Set”. In the “Enter The Keyword” box, ty pe “ PowerOnDisk ”, press space bar, and then type “ Enclosu re#1 Slot#1 ”.
Fibre to SAS/SATA II RAID Subsystem User Manual 139 9. If the Disk in Eclosure#1 Slot#1 is still good , the Disk will be turned on. IMPORTANT: If the disk is real ly failed and cannot power on, replace the failed disk with a new one. If the failed disk is still good, obser ve this particular disk.
Fibre to SAS/SATA II RAID Subsystem 140 User Manual 10. If the Disk in Enclosure#1 Slot#1 is still good , the Disk will automatically become Hot Spare. Note that th is function (new disk will automatically become hot spare) will only work if there is a previously configured hot spare that has replaced a failed disk.
An important point after buying a device Proware EP-2123D-S3S3 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Proware EP-2123D-S3S3 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Proware EP-2123D-S3S3 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Proware EP-2123D-S3S3 you will learn all the available features of the product, as well as information on its operation. The information that you get Proware EP-2123D-S3S3 will certainly help you make a decision on the purchase.
If you already are a holder of Proware EP-2123D-S3S3, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Proware EP-2123D-S3S3.
However, one of the most important roles played by the user manual is to help in solving problems with Proware EP-2123D-S3S3. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Proware EP-2123D-S3S3 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
