Instruction/ maintenance manual of the product VTrack M-Class M200f Promise Technology
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VT RAK M-C LASS M500f , M50 0i, M5 00p, M3 00f, M300i, M30 0p, M200f , M200 i, M200p P RODUCT M ANUAL V ersi on 1.5 / SR-3.
VTrak M-Class Prod uct Manual ii Copyright © 2006 Promis e T echn ology , Inc. All R ight s Res erved. Copyri ght by Promis e T echnolo gy , Inc. (Pro mi se T echnol ogy). N o p art of this man ual ma y be re produc ed or t rans mitte d in an y f orm with out the expres sed, written pe rmission of Promise T ec hnolog y .
iii Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . .
VTrak M-Class Prod uct Manual iv Chapter 3: Setup, continued Log-out o f WebPAM PROe . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 4 Internet C onnect ion us ing WebP AM PR Oe . . . . . . . . . . . . . . . 55 Chapter 4: Management with W ebPAM PROe .
Contents v Chapter 4: Management with W ebPAM PRO, continued Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Spare Drives .
VTrak M-Class Prod uct Manual vi Chapter 5: Management with t he CLU, continued Disk Array Settings an d Function s . . . . . . . . . . . . . . . . . . . . . 185 Locate Di sk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Create a L ogical D rive .
Contents vii Chapter 5: Management with t he CLU, continued Clear St atistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 2 Restore Fa ctory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Shutdo wn and R estart .
VTrak M-Class Prod uct Manual viii Chapter 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 VTrak is Bee ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 LEDs Dis play Am ber or Red .
1 Chapter 1: Introductio n • About This M anual (below) • Overvi ew (p age 2) • Archi tectura l Descr iption (p age 3) • S pecif icati ons (p age 6) Than k you for purc hasin g Promi se T ech nology ’ s VT rak M-C las s exte rnal di sk arr ay su bsys tem.
VTrak M-Class Prod uct Manual 2 Overv iew VT rak prov ides dat a stora ge sol utions for ap plica tions where high p erforma nce and dat a protection are required . The fai lure of any si ngle driv e will not af fect data int egri ty or a cces si b ilit y of the da ta in a RAI D pro tect ed lo gic al dri ve.
Chapter 1: Introduction 3 Figure 3. VTr ak M5 00f Re ar V iew (M50 0i/p ha ve dif fe rent c ontroller s) Figure 4. VT r ak M3 00i/ M2 00i R ear V iew (M300f/ M2 00f and M30 0p/ M2 00p have dif ferent .
VTrak M-Class Prod uct Manual 4 All M -Class enclo sures inclu de a mid -plane, RAID cont roller , power an d cool ing unit s; an d enclo su re processo r all in one cab le-les s chas sis de sign. Multip le fans and p ower suppl ies p rovi de red undanc y to e ns ure con tinued usag e du ring compon ent failure .
Chapter 1: Introduction 5 Hardwa re-assist ed X OR engi ne High-spe ed p ar ity ca lcula tion fo r pa rity ty pe logic al driv es. Support s ou t-of-ban d mana gemen t through RS232 and 1 0/100/1 000 BaseT Et hernet con nectio ns Allows y ou to man age th e RAID sub system while m axim izing bandw id th on t he iSCSI network.
VTrak M-Class Prod uct Manual 6 Specifi cations M500 f/i/p Drive Cap aci ty: 15 SA T A disk driv es (3.5 " x 1" form fa ct or only ). Extern al I/O Port s (M500f): Dual 1-G b/2-Gb Fi bre C hanne l port s.
Chapter 1: Introduction 7 Any c ombi nation of thes e RAI D level s can exis t at onc e on s ep ara te logi cal driv es. See pa ge 239 for more inform ation on R AID. RAID Fle xi bil ity : Co nfi gura bl e RA I D st ripe s ize – 8 , 1 6, 32, 64 , 1 28, 25 6, 51 2 KB, and 1 MB se cto rs per dis k.
VTrak M-Class Prod uct Manual 8 Safety Cert ificat ions: CE, FCC Clas s A, BSMI, VCCi, cUL, TUV , M IC Limited W arranty: 3 Y ea rs (See p age 302 fo r det ails ) M300f/i/ p, M20 0f/i/p Drive Capa city (M300f/ i/p): 12 SA T A d isk driv es (3. 5" x 1 " form factor o nly).
Chapter 1: Introduction 9 Suppo rted O peratin g Syste ms: Current : 8 A @ 100 V AC; 4 A @ 20 0 V AC (m ax. rati ng w ith two p ower cords) Powe r Co nsum pti on: 34 0 w atts Power Su pply: Dua l 400W.
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11 Chapter 2: Inst allation • Unp ack the VT rak st orage s ubsy stem ( below ) • Mount VT rak M 500f/i /p in a Rack (pag e 12) • Mount VT rak M 300f/i /p or M 200f/i /p in a Rack (p age 14) •.
VTrak M-Class Prod uct Manual 12 Mount VT rak M500f/i/p i n a Rack Figure 1. Rackmounte d VT rak M5 00f/i /p The VT rak M500 f/i/ p inst alls direct ly to the rack with or with out usi ng the s upplie d moun ting rails .
Chapter 2: Inst allation 13 If yo u plan to use th e moun ting ra ils, fo llow th is proced ure to i nst all th em: 1. Att ach on e end of t he rail to the back side o f the ra ck’ s fro nt p ost. 2. Repos ition the adjustin g scre ws as n eeded to f it the ra il to t he r ack p roperly .
VTrak M-Class Prod uct Manual 14 Mount VT r ak M300f/i/p or M200f/i/ p in a Rack Figure 1. Rackmounted VT rak M300f/i /p (M20 0f/i/p is similar) The VT rak M30 0f/i /p o r M2 00f /i/p ins t a lls to t he ra ck us in g th e supp lie d m oun tin g rails .
Chapter 2: Inst allation 15 Foll ow this proced ure to ins tal l the ra ils: 1. Check the fi t of the rails in yo ur rack sys tem. 2. Sli de th e pla tes out of the rail s. 3. Att ach th e rail plates to the VT rak housi ng. Line -up the rail pl ates u sing the stu ds.
VTrak M-Class Prod uct Manual 16 Instal l Disk Drives Y o u can p opula te the VT rak with 1.5 GB and 3.0 GB SA T A drives . • V Trak M5 00f /i/p supp orts up to 15 d i s k d r ives • V Trak M3 00.
Chapter 2: Inst allation 17 Figure 10. M500f/i/p drive ca rrier mountin g ho les Figure 1 1. M300f/i/p and M200f/i/p drive carrier mou nting hole s W ARNING: Counter-sink screws only . SA T A Dri ve M ounting Holes SA T A Dr ive Mounti ng Hole s W ARNING: Counter-sink screws only .
VTrak M-Class Prod uct Manual 18 Figure 12. SA T A Disk Drives mount a t the front of the carr ier 1. Careful ly la y t he driv e into the dri ve ca rrier at t he f ront, s o that th e scr ew hol es on the bo tt om li ne up . 2. Inse rt the sc rews thro ugh the holes in the drive c arrier an d into the bott om of the d isk driv e (see Figure 4).
Chapter 2: Inst allation 19 Each disk drive in VT rak is id entifie d b y a nu mber us ed for creati ng and man aging logic al driv es. VT rak n umbers di sk dri ves from le ft to rig ht. Numb ers are s tam ped a bov e eac h drive bay f or easy inde ntif icati on.
VTrak M-Class Prod uct Manual 20 Set Up Network Cable Connections The VT rak M5 00f, M30 0f, and M 200f sh are the sa me RAI D con troller de sign a nd use Fibre C hann el ( FC) co nnect ions f or th e dat a por ts.
Chapter 2: Inst allation 21 • A ne twor k swi tch • A netwo rk interfac e card (NIC) in the PC Conne ct t he VT rak Fib re Chann el dat a port s to y our Fibre Chan nel swi tch to estab lis h th e data path. Conne ct the PC’ s st an dard NIC and t he VT rak Manag emen t Port to you r network switc h to es t abli sh the manag emen t pa th.
VTrak M-Class Prod uct Manual 22 iSCSI Storage Area Network Figure 10. VTrak M300i and M200 i SAN co nnect ions (M500 i is similar) This arrange ment requires : • A Gigab it Et hernet n etwork i nte.
Chapter 2: Inst allation 23 iSCSI Direct Attached S torage Figure 1 1. VTrak M30 0i and M 200i DAS connecti ons (M5 00i is s imilar) This arrangem en t requi res : • A Gigabi t Etherne t network int.
VTrak M-Class Prod uct Manual 24 SCSI Dire ct At t ached S t orage Figure 12. VTrak M300p and M200 p DAS co nnec tions (M 500p is simila r) This arrange ment requires : • A ne twor k swi tch • A n.
Chapter 2: Inst allation 25 Set Up Serial Cable Connections The RS -232 Serial c onnec tion e nables the Co mman d Line Inte rface (CL I) and Comm and Li ne U tility (CLU) o n your PC to mon itor an d cont rol VT rak.
VTrak M-Class Prod uct Manual 26 Connect the Power Plug in the powe r cords and s witc h on bo th power supplies. W hen the po wer is switc hed on , the L EDs on th e front of the VT rak wi ll lig ht up. Figure 14. VTrak M5 00f/i/p fron t pa nel LED dis play Figure 15.
Chapter 2: Inst allation 27 The re ar e two LEDs on ea ch Dr ive Carr ier . The y re po rt the pr ese nce of po w er and a disk drive , and t he curre nt con dition of the driv e.
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29 Chapter 3: Setu p • VT rak Setup with CLI or CLU (below) • Inst all iSCSI Init iator on the Hos t PC (p age 39) • VT rak Setup with W ebP AM PROe (pa ge 41) VT r ak Setup wit h CLI or CLU Aft er ins tal lation , the ne xt step i s to confi gure VT rak.
VTrak M-Class Prod uct Manual 30 CLI: Fibre Channel and S CSI Models (M500 f/ p, M300 f/ p, M200f/ p) 1. T y pe the follo wing st ring to se t the Date and T ime , then p res s Enter admini strator@cli> date -a m od -d 200 5/0 6/08 -t 16:4 5:00 T y pe th e da te in y yyy/mm /dd fo rmat an d th e time in hh /mm/s s form at with a 24-ho ur clo ck.
Chapter 3: S etup 31 admini strator@cli > net -a mod -t mg mt -s "p rimaryip=1 92.168 .10.87, primar yipma sk=255 .255.2 55.0 , gateway =19 2.168.1 0.3" In the abov e exam ple, t he IP ad dress es and su bnet m ask ar e includ ed as exampl es on ly .
VTrak M-Class Prod uct Manual 32 CLU: Fibre Channel and SCSI Models (M500f/p, M300f/p, M200f/ p) 1. At th e ad min@ cli prom p t, type men u and press Ente r . The CL U ma in menu a ppears . 2. Wit h Qu ick S etu p hi ghligh ted, pre ss Ent er . The f irst Quic k Setu p scre en ena bles y ou to make Date and T ime sett ings.
Chapter 3: S etup 33 5. Press C trl- A to sav e thes e set tings and mo ve to the Manag ement Port conf igu rati on screen . Manageme nt Port By default, DHCP is enabled on VT rak (above). T o set Management Port se ttings manually , or to view the current settings, you must disable DHCP .
VTrak M-Class Prod uct Manual 34 5. Press C trl- A to sav e thes e set tings and mo ve to the RAID co nfigura tio n screen. T o make Man age ment Po rt sett ings man ual ly: 1. Pres s th e arro w ke ys t o h igh lig ht DHCP . 2. Press the sp aceb ar to tog gle to Disabl ed .
Chapter 3: S etup 35 System Da te and Time 1. Pres s th e arro w ke ys t o h igh lig ht System Date . 2. Press the ba cksp ace key to erase t he curr ent date. 3. T y pe the new date. 4. Foll ow the s ame pr oce dure to set th e Syste m T ime. 5. Press C trl- A to sav e thes e set tings and mo ve to the Manag ement Port conf igu rati on screen .
VTrak M-Class Prod uct Manual 36 1. Pres s th e arro w ke ys t o h igh lig ht DHCP . 2. Press the sp aceb ar to tog gle to Disabl ed . The c urrent Man age ment Port sett ings a re dis playe d (abov e). 3. Record the in format ion on this scre en. 4. Press the spacebar to toggle DHCP back to Enable d .
Chapter 3: S etup 37 iSCSI P orts By de fault, DHCP is ena bled o n VT rak (abo ve). T o set i SCSI Port settin gs manually , or to view the current settings, you must disable DHCP . T o view the curren t iSCSI Port s etting s: 1. Pres s th e arro w ke ys t o h igh lig ht DHCP .
VTrak M-Class Prod uct Manual 38 The c urrent iS CSI Port s ettings are di splay ed (ab ove). T o make iS CSI Port se ttings m anuall y: 1. Pres s th e arro w ke ys t o h igh lig ht DHCP . 2. Press the sp aceb ar to tog gle to Disabl ed . 3. Pres s th e arro w ke ys t o h igh lig ht IP Address .
Chapter 3: S etup 39 Instal l iSCSI Ini tiator on the Host PC This step app lies t o the M 500i, M3 00i, an d M20 0i mod el s only . T o acces s the i SCSI d ata port s , you mus t have the iSCSI Initiat or inst alled on your Host PC.
VTrak M-Class Prod uct Manual 40 Aft er the i SCSI In itiator is inst a lled, f ollow th e ins tall ation and se tup in stru ction s that com e with your G bE NIC car d. Note Setup of an ac tual iSCS I ini tiator t akes place aft er the d isk a rray and lo gical drive are con figured on the VT rak.
Chapter 3: S etup 41 VT rak S etup with W ebP AM PROe Set up with We bP AM PROe consist s of the follo wing : • Log-in to W ebP AM PRO e (bel ow) • Langu age Sel ection (pa ge 44) • Create a Dis.
VTrak M-Class Prod uct Manual 42 . 3. When the op eni ng sc reen ap pears, typ e adm ini str ato r in the User Nam e fiel d, and t ype p assword in the Pas sword fi eld. The Us er Na me an d Pass word ar e case s ensi tive. 4. Clic k the Login button.
Chapter 3: S etup 43 Note Make a B ookmark (Ne tscap e Navigator) o r set a Favorit e (Internet Explore r) of the Login Scre en so you c an acc ess it eas ily ne xt time.
VTrak M-Class Prod uct Manual 44 The f irst tim e you log i n to W ebP AM PROe, th ere will be no Users except for “adm inistr ator”. U nless you created disk arrays or log ical drives in the CLI or CLU , ther e wil l be no disk arra ys or logi cal d riv es at t his p oint .
Chapter 3: S etup 45 Create a Disk Ar r ay Click on th e Disk Arrays icon. The Array Config urat ion me nu app ear s. Sinc e this VT rak is new ly activ ated, there are no disk arrays or log ical d rives yet. There are three options : Au to ma tic , Ex press , a nd Adva nced .
VTrak M-Class Prod uct Manual 46 • Logi cal D rives – The ID nu mber o f the lo gical drive (s), their RA ID lev el, cap acity , and stri pe size • S pa re Dri ves – The ph ysic al driv e ID numbe r of the dedic ated h ot sp a re assign ed to this disk array If yo u acc ept the se p ar ameters , click the Sub mit butto n.
Chapter 3: S etup 47 Foll ow these st eps to cr eate a new d isk a rray . 1. Ch eck th e boxe s to sel ect an y o ne or a comb ina tion of : • Redun dan cy – T he array wil l rema in av ailabl e i.
VTrak M-Class Prod uct Manual 48 • T ransact ion Lo g •O t h e r 4. Clic k the Update but ton. Or c heck the Auto matic Update box, a nd upd ate s will o ccur automa tical ly .
Chapter 3: S etup 49 If yo u are u nce rtai n abou t choo sing p arame ters fo r your d isk a rray , use th e Expre ss or A utomat ic opt ion to crea te you r disk arr ay . T o create a ne w disk array: 1. Enter a name for the disk array i n the fi eld pro vided .
VTrak M-Class Prod uct Manual 50 On t his scre en you wil l spec ify y our logic al dri ves. S pecify one logic al driv e at a time until the ful l cap acity of t he dis k array is a lloca ted. 5. Enter a n Alias (n ame) fo r the fi rst log ical dr ive.
Chapter 3: S etup 51 10. Choos e a Read C ache polic y: • ReadC ache • ReadAh ead •N o C a c h e 1 1. C hoos e a W r ite C ache p oli cy: • W riteThru •W r i t e B a c k 12.
VTrak M-Class Prod uct Manual 52 If yo u wan t to ch ange a lo gical drive settin g, cli ck on the lo gical drive at the botto m of th e wi ndow . The entry and th e cap aci ty us age are hig hligh ted. Make y our chang es to the p arame ters an d cli ck the Up date butto n.
Chapter 3: S etup 53 13. When you h ave finis hed s pecify ing logi cal d riv es, cl ick t he Next butto n..
VTrak M-Class Prod uct Manual 54 The p ropose d d isk array appea rs wi th the l ogic al dr ive(s) you s pecif ied. 14. I f you agre e wit h th e p rop osed d isk a rray and l ogi cal dr ive (s), clic k the Submit butt on. If yo u disa gre e, click the Back bu tton an d mak e cha nges a s nee ded .
Chapter 3: S etup 55 Internet Connection using W ebP AM PROe The a bove instruc tions cove r conn ection s between VT rak and y our com pa ny network . It is also poss ible to conn ect to a VT rak from the Inte rnet. Y o ur M IS Ad mi nis tra tor c an tel l you ho w to ac ce ss yo ur netw o rk from ou t s ide the firewal l.
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57 Chapter 4: Ma nagement with W ebP AM PROe This chapt er desc ribes using embed ded W ebP AM P ROe to m onitor a nd ma nag e your RAID sys tem. Thi s chapt er is divi ded into secti ons for ma jor W ebP AM PROe com ponen ts a s sho wn a bove.
VTrak M-Class Prod uct Manual 58 Figure 2. VT r ak M3 00f/ i/p and M20 0 f/i/ p front pane l LED disp lay When boot-up is fi nishe d and t he V T rak is fun ctioni ng nor mal ly: • Control le r LED .
Chapter 4: Managemen t with We bPAM PROe 59 See p age 215 fo r more i nforma tio n abou t field -replac eable co mpone nts . See p age 286 fo r a dis cussion of critic al and of fline log ical d rives . Dri v e Statu s Ind ica t o rs The re ar e two LEDs on ea ch Dr ive Carr ier .
VTrak M-Class Prod uct Manual 60 Figure 4. VTrak M300f/ i/p and M 200f/i/p dis k carrier L EDs The VT rak spins up the disk drive s sequen tially in ord er to equal ize p ower draw durin g st art-up. Afte r a f ew moment s th e Pow er/Activity and Di sk S tatus LE Ds shou ld dis play green.
Chapter 4: Managemen t with We bPAM PROe 61 The a udibl e alarm soun ds at o ther tim es to in form y ou that the VT rak needs atten tion. Bu t the al arm do es no t spec ify th e cond ition. Whe n the a larm soun ds, do th e follo wing: • Check the fro nt and back of V T rak for red o r ambe r LEDs, as desc ribed abov e.
VTrak M-Class Prod uct Manual 62 . 3. When the op eni ng sc reen ap pears, typ e adm ini str ato r in the User Nam e fiel d and ty pe p assword in the Pass word field .
Chapter 4: Managemen t with We bPAM PROe 63 Aft er sig n-in, th e W ebP AM PROe op ening scree n appe ars. Figure 5. WebP AM PROe O pening Sc reen The f irst tim e you log i n to W ebP AM PROe, th ere will be no Users except for “adm inistr ator”.
VTrak M-Class Prod uct Manual 64 Graphic User Inter face VT rak feature s a bro wse r-bas ed , grap hic use r inte rfac e. Y our Internet browse r is the b asic comp one nt to ac cess VT rak from your PC .
Chapter 4: Managemen t with We bPAM PROe 65 There are fou r majo r p art s to th e graph ic us er inte rface: Header Language Se lection The VT rak graphic user interfa ce displ ays i n Engli sh, Germ an, Fren ch, It a lian, Jap anese, Chi nese T radit ional, Chin ese Si mple, and Korean .
VTrak M-Class Prod uct Manual 66 3. Clic k Vi e w again to hid e the Even t Fra me. Storage Network The VT rak graphic user interfa ce can curren tly di splay in S torage Netw ork in the T ree V iew . The S torag e Netw ork co nsis ts of all the VT rak su bsys tem en clos ures currentl y acc essible on the network .
Chapter 4: Managemen t with We bPAM PROe 67 Tr e e V i e w Below a re t he compo nen ts of T ree V iew . The Ad minis trativ e T ools se ction is dif ferent for the Su per User tha n fo r other user s. The remain der of t he T ree i s the same for all users .
VTrak M-Class Prod uct Manual 68 Management Window The M anage ment Window p rovide s the actua l user interfa ce with the VT rak. T his windo w cha nges de pendin g on wh ich ite m you sele ct i n T ree V iew and w hich tab you selec t in th e Man age ment W indow it se lf.
Chapter 4: Managemen t with We bPAM PROe 69 Sub syst em VT rak subsy stems are i dentifi ed in the T ree by the ir Mana gemen t Port IP addre ss. Click on the Subsy stem icon i n T ree V iew , then on the individu al t abs in M anage ment V iew to acc ess th e func tions .
VTrak M-Class Prod uct Manual 70 Subsyste m Event s The Su bsys tem–Even t ta b pro vides i nformat ion fro m the e vent (l og) fil e of a spec ific subs ystem .
Chapter 4: Managemen t with We bPAM PROe 71 4. In the File Downlo ad Sec urity W arning b ox, c lick the Save bu tton. 5. In the Save A s dial og box , navi gate to the di rectory whe re you want to s ave the e vent fi le. 6. Enter a name for the event file (“e ventlo g” is t he defa ult file n ame).
VTrak M-Class Prod uct Manual 72 • Med ium al locat es a b ala nce of syst em res ources to the fun ction and dat a read /writ e opera tions. • High al loc ate s m ore s yst em res ourc es to the func tio n and few er to da t a read/ wr ite ope rati ons .
Chapter 4: Managemen t with We bPAM PROe 73 3. Click on th e Sched ul er ta b dr opdown menu a nd selec t an it em (se e th e list abov e). 4. In the Sched uler di alog b ox, c heck the Enable This Sche dul e box. 5. Select a st art time (24-ho ur cloc k).
VTrak M-Class Prod uct Manual 74 5. Clic k the Submit button. Lock The S ubsy ste m–Lock tab di spl ays l ock sta t us an d en ables you t o lo ck or un loc k a su bsys tem c ontroll er .
Chapter 4: Managemen t with We bPAM PROe 75 5. Clic k the Submit button. Releas e L ock T o release the lo ck fo r this s ubsy stem: 1. Clic k on t he Sub syst em icon T ree Vie w . 2. Click o n the Lo ck t ab i n Mana ge ment V iew . If yo u ar e the Us er wh o set t he loc k, cl ick o n the Unl ock option.
VTrak M-Class Prod uct Manual 76 User Information The Us er Man ageme nt– Informa tio n ta b lis ts the user , his/her st atus, acces s priv ileges , dis play n am e, and email addres s. T o ac cess this ta b: 1. Click the Su bsystem icon i n T ree V i ew .
Chapter 4: Managemen t with We bPAM PROe 77 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e Us er Man ageme nt icon. 4. Click on th e Se ttings tab in Ma nagem ent Vi ew . 5. Enter or chan ge the dis pl ay name or mail addres s .
VTrak M-Class Prod uct Manual 78 List of User No tifica tion Even t s •S h o r t c u t s • Enc los ure – A ll i tems un der E ncl osur e hav e the s ame S e ver ity le vel • RAID Core – All .
Chapter 4: Managemen t with We bPAM PROe 79 User Pass word – Administr ator The Ad minis trator o r a Supe r Use r can c hange anothe r user’s p assw ord. T o mak e thes e cha nges: 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon.
VTrak M-Class Prod uct Manual 80 6. Enter a pa ssword for this user in the New Pas sword a nd Re type P assword fiel ds. A p asswo rd is o ptiona l. If y ou do not assig n p asswo rd, tell this user to le ave the p assw ord field blank whe n he/sh e logs in to to W ebP AM PROe .
Chapter 4: Managemen t with We bPAM PROe 81 4. Click on th e Del ete t ab in Ma nagem ent V i ew . 5. Check the b ox to the l eft of t he use r you w ant t o d elete.
VTrak M-Class Prod uct Manual 82 Manageme nt Port The Ne twork Mana gemen t–Etherne t ta b e nables you to see the cu rrent Man ageme nt Port s ettings on th e Cont roller , includi ng: • Control .
Chapter 4: Managemen t with We bPAM PROe 83 • Control ler ID • Max imum nu mb er of po rts sup ported • Numbe r of por t s pres ent • Numbe r of fai led po rt s • Port ID • P or t sta tus .
VTrak M-Class Prod uct Manual 84 • F ir mwar e V er sio n • Numbe r of fai led no des • Suppo rted Fea tures • Maxim um Fra me Siz e • Suppo rted S p eeds T o acce ss th is tab : 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon.
Chapter 4: Managemen t with We bPAM PROe 85 • Config ured T opolog y – N-Port (Point-to -Point), NL Port (Arbi trated L oop) or Auto (s elf-se tting) • Har d ALP A – Add ress c an be 0 to 25 4. 2 55 me ans thi s feat ure is disab led. An ALP A id entifi es a p ort in a n ar bitrated loop.
VTrak M-Class Prod uct Manual 86 • Numbe r of w ords sent • Numbe r of words receive d • LIP Cou nt – Lo op i nitial izati on prim itive coun t • NOS C ount – Not operati onal p rimiti ve .
Chapter 4: Managemen t with We bPAM PROe 87 T o acce ss th is tab : 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon.
VTrak M-Class Prod uct Manual 88 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e Fibre Chan nel M anagem ent ico n. 4. Click the In itiato r t ab in Mana gemen t V iew . T o add or del ete an in i tia tor , see “ S to ra ge Ser vic es” on page 9 7.
Chapter 4: Managemen t with We bPAM PROe 89 • Dat a s equen ce in order – E nables plac ement of dat a in se quenc e order . • Uni-di rectio nal CHAP Auth entic ation – Enable s Ch allen ge Hand sha ke Authe ntication Protoco l.
VTrak M-Class Prod uct Manual 90 • Primary He ader Diges t Method – (None). • Prima ry Da ta Di gest M ethod – (No ne). • iSCSI Rec eive Marke r – (No ne). iSCSI Po rt S t atistics The i SCSI M anagem ent–Po rtal ta b, Po rt S tati stics dropd own menu e nable s you to se e the curr ent Da ta Port sta tistic s.
Chapter 4: Managemen t with We bPAM PROe 91 • Transm itte d Se gmen ts • T ransmi tted Byt es • Recei ve d Segm ent s • Recei ved By tes • Retrans mit T imer Ex pire • Pe rsi st T imer Exp.
VTrak M-Class Prod uct Manual 92 iSCSI i SNS The i SCSI M anagem ent–i SNS t ab enabl es yo u to v iew and ch ange th e curre nt iSNS sett ings on the Cont roller dat a ports.
Chapter 4: Managemen t with We bPAM PROe 93 iSCSI S LP The i SCSI M anagem ent–SL P ta b enab les y ou to v iew and ch ange th e curre nt setting s on th e Co ntrolle r dat a port s. Se rvice Locati on Proto col (SLP) is a stand ard u sed t o di scov er s er vic es ov er t he Int er n et.
VTrak M-Class Prod uct Manual 94 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e iSCS I Mana gemen t icon. 4. Click on th e CHAP t a b in Man age ment V iew . Add a CHAP T o add a ne w CH AP: 1. Click the Su bsystem icon i n T ree V i ew .
Chapter 4: Managemen t with We bPAM PROe 95 3. Click on th e iSCS I Mana gemen t icon. 4. Click on th e CHAP t a b in Man age ment V iew . 5. Click on th e CH AP ta b dr opdown me nu and selec t Delete CHAP . 6. Check the b ox to the l eft of t he CHAP you wan t to delete .
VTrak M-Class Prod uct Manual 96 4. Click on th e Cha nnel 1 or the Chan nel 2 link. The s etting s scr een di splay s a li st of t he 16 T argets an d T ermin ation f or the sel ected S CSI ch ann el. T o enable a SCSI targ et: 1. Check (clic k on) the TID box besid e the t arget you want to e nable.
Chapter 4: Managemen t with We bPAM PROe 97 S torage Servi ces S torage Servic es inc lude manag ing Ini tia tor and LUN m appin g. Thes e func tions are s imila r for Fib re Ch annel and iSCS I VT rak mode ls, with a f ew m inor dif feren ces in Ini tiator nam ing con ventions , as noted bel ow .
VTrak M-Class Prod uct Manual 98 LUN Map – Fibre Channel and iSCSI The S torag e Serv ic es –LUN Ma p t ab displa ys a lis t of in itia tors rec ogn iz ed by the VT rak control ler and the ir corresp onding LUN m appin g. V iew LUN Map T o view t he c urre nt LU N Map: 1.
Chapter 4: Managemen t with We bPAM PROe 99 LUN Mappi ng P a ra meter s • Initi ator – T he F ibre Cha nnel o r iSCSI ca rd in th e Host s ystem that initia tes comma nds to the t arget (VT rak). • Logi cal D rive ID – T his is a ctuall y the dis k array ID num ber .
VTrak M-Class Prod uct Manual 100 4. Cl ick th e LUN Map t a b in M anage ment V iew . 5. From the LU N Map t ab dro pdow n menu , sele ct Edit LUN Ma p . 6. Select Po rt 1 or Port 2 from the Port ID dr opdow n men u. 7. In the LUN Mappin g and Mas king t able, select a Log ical Driv e ID with emp ty T arget ID and LUN field s.
Chapter 4: Managemen t with We bPAM PROe 101 8. Enter a n Emai l send er add ress (e xampl e: RA IDmaste r@pro mise. com). 9. Enter a n Email s ubjec t (exam ple: V T rak S tatus). 10. When you a re d one, cl ick on t he Submi t bu tton. Send a T est Me ssage T o send on e test me ssag e to the User c urrently logge d i nto the VT rak GUI: 1.
VTrak M-Class Prod uct Manual 102 3. Clic k on t he SLP Setting link . 4. Unde r S tartu p T yp e: • Click on th e Autom atic o ption t o s tart the se rvice aut omatical ly du ring system st artup. • Click on th e Manu al opt ion to sta rt th e serv ice m anual ly (the servi ce does not st art duri ng sy st em st a rtup ) .
Chapter 4: Managemen t with We bPAM PROe 103 11 . C l i c k OK in the confi rmatio n box to rest art the W eb Server servic e with you r chan ges. Change St art Setting T o change the W eb Server Aut omatic /Man ual st art setting: 1. Click the Su bsystem icon i n T ree V i ew .
VTrak M-Class Prod uct Manual 104 24 m inutes is the d efault. 7. When yo u are d one , clic k on t he Submi t bu tton. 8. Clic k OK in the c onfirma tion b ox to re st art t he T elnet servi ce with your chan ges. Change St art Setting T o change the T eln et Autom atic/Man ual st art set ting: 1.
Chapter 4: Managemen t with We bPAM PROe 105 There is no defaul t name . 6. Ente r a Sy s tem Loca tion . USA is the default. 7. Enter a Syste m Cont act (the em ail ad dress of the a dmin istrato r or othe r indi vidua l). 8. Enter t he Read Com munity Publi c is the defaul t.
VTrak M-Class Prod uct Manual 106 Or cli ck on th e Rest art button to rest art the servi ce. CIM VT rak’ s CIM ser vice provid es a d ata base f or in format ion ab out co mput er system s and netw ork de vice s. CI M enab les y ou to a cces s VT rak's contro ller usin g a CI MOM br o ws er .
Chapter 4: Managemen t with We bPAM PROe 107 5. T o enab le CIM usi ng a HTT PS co nnect ion: • Choos e the Y es opti on • Enter a port nu mb er in th e fiel d provi ded (59 89 is the de fau lt) 6.
VTrak M-Class Prod uct Manual 108 2. Click on th e Ad minis tration T ools icon. 3. Clic k on t he Ne tsend link . 4. Unde r S tartu p T yp e: • Click on th e Autom atic o ption t o s tart the se rvice aut omatical ly du ring system st artup.
Chapter 4: Managemen t with We bPAM PROe 109 Export The So f tw a re M an age me nt–E xport t ab ena ble s y ou to ex por t th e Us er Da t ab ase file from th e VT rak subsyste m to th e Host PC. Fro m there, y ou can impo rt the User Da tab ase fi le to ot her VT rak su bsys tems so that all h ave th e same Us er infor mation and s etting s.
VTrak M-Class Prod uct Manual 110 4. Click o n the Im port t ab. 5. Under t he T ype d ropdown list, s elec t User Dat abase . 6. Enter t he nam e of th e file to be i mported. Or , cl ick t he Browse... butto n to s earch for th e file . 7. Clic k on t he Submit butt on.
Chapter 4: Managemen t with We bPAM PROe 111 4. Check the Fi rmwa re and Softw are fu nctio ns yo u want to rest ore to defaul t setti ngs. 5. Clic k on t he Submit butt on. 6. In the confi rmatio n box , type the word c onfi rm in the field provid ed.
VTrak M-Class Prod uct Manual 112 When the co ntrolle r shut s down, yo ur W ebP AM PR Oe conn ectio n will b e lost. 8. W ait for n o less than t wo minu tes.
Chapter 4: Managemen t with We bPAM PROe 113 Controllers The Co ntro llers– Informa tio n ta b prov ides i nforma tio n abou t the c ontroll ers in a VT rak sub system.
VTrak M-Class Prod uct Manual 114 The Co ntro ller S tatus LED an d Dirt y Cach e LED on the back of the Control ler , will flash fo r one min ute. See the il lustra tion be low .
Chapter 4: Managemen t with We bPAM PROe 115 • Mod el • S tatus •P o w e r O n T i m e • Cache Usage (percen t) • Dir ty Cach e Us age (pe rce nt) • Par t numb er • Ser ial nu mber • H.
VTrak M-Class Prod uct Manual 116 • W rite Bac k Cac he Flus h Inte rval Cont rolle r S t atisti cs 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k the Cont ro ll ers icon . 3. Clic k on t he Co ntro lle r i con. 4. Click on th e In formati on t ab in Manag ement V iew and s elect S tati stics from dropd ow n men u.
Chapter 4: Managemen t with We bPAM PROe 117 6. Check the SM ART Log box to enabl e the Se lf-Mon itor ing, An alysis, and Reporti ng Sys tem (SM ART) . 7. Enter a polli ng int erval (1 to 144 0 min utes) i n SMAR T Poll ing In terval field. 8. Check the C oerci on Enable d box to enab le disk drive cap acity coerc ion.
VTrak M-Class Prod uct Manual 118 • Numbe r of bat teri es – One for eac h con troller in the enclo su re Ide nti fy Enc lo sure T o identify the VT rak s ubsy stem enc losu re: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on t he Enc los ure s i con.
Chapter 4: Managemen t with We bPAM PROe 119 Enc losu re Enclosure Information The En clos ure–Info rmat ion t ab p rovide s a di agr am sh owin g the s tat us and loc ation o f key comp onent s .
VTrak M-Class Prod uct Manual 120 10. Click the Su bmit butt on. The c hange s t ake ef fect imm ediat ely . FRU VPD The En clos ure–FRU VPD ta b dis plays Vi tal Produc t Dat a (VPD) i nforma tion .
Chapter 4: Managemen t with We bPAM PROe 121 • Current – A flow of a few mA i s normal Battery Re condition VT rak auto matic ally recond itions the ba tter y ever y two month s. T o set the reco nditio n sch edule, see “Sc hedul er” on p age 72.
VTrak M-Class Prod uct Manual 122 7. Clic k the Submit button. The Bu zzer g oes sil ent for t he curre nt eve nt. If the Bu zzer i s ena bled, i t will soun d agai n wh en the next e vent h appens . Change Buzzer Setting s T o change Buzze r setti ngs, d o the fo llowing : 1.
Chapter 4: Managemen t with We bPAM PROe 123 The Di sk S tatus L ED wil l flas h to id entify the ca rrie r holdi ng the drive. Figure 9. VT r ak M5 00f/ i/p disk car rie r LEDs Figure 10.
VTrak M-Class Prod uct Manual 124 Physi cal Drive The Ph ysic al Dr ive–In format ion t ab pro vides inform ation about the selec ted phys ical disk drive : Physica l Drive I nform ation • Devic e ID – PD plu s the s lot nu mber w here t he driv e is inst alle d.
Chapter 4: Managemen t with We bPAM PROe 125 • Maxim um Ultra DMA Mode Supporte d – UDMA5 for S A T A drives. • Ultra D MA Mode – Mod e as s elec ted on the Phy sical Drives Setting s t ab.
VTrak M-Class Prod uct Manual 126 The Di sk S tatus L ED wil l flas h to id entify the ca rrie r holdi ng the drive. Figure 1 1. VTrak M5 00f/ i/p disk carr ie r LEDs Figure 12.
Chapter 4: Managemen t with We bPAM PROe 127 • PF A – The phy sica l dr ive ha s errors resul tin g in a predic tion o f failu re. T o clear a S t ale or PF A st atus f rom a p hysical drive : 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on t he Enc los ure s i con.
VTrak M-Class Prod uct Manual 128 4. Clic k on t he Phy sic a l D r ives icon. 5. Click on a Phy sical D rive icon. 6. Click on th e Fo rce O ffl ine/O nline t ab in Manag ement V iew . 7. Clic k the Submit button. 8. In the confi rmatio n box , type the word c onfi rm in the field provid ed.
Chapter 4: Managemen t with We bPAM PROe 129 T o acces s the Di sk Arra ys–In formati on t ab: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n. Create a Disk Array – Automatic The Di sk Array Autom atic Cr eatio n opti on enab les y ou to cr eate a new dis k array foll owing a d efault set of p arame ters.
VTrak M-Class Prod uct Manual 130 T o create a ne w disk array: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n. 3. Click on the Crea te t ab in Ma nag em ent V ie w . 4. From the Creat e ta b d ropdow n me nu, se lect Express .
Chapter 4: Managemen t with We bPAM PROe 131 Create a Disk Arr ay – Advanc ed The Di sk Array Advan ced C reati on opti on ena ble s you to directl y sp eci fy all p aramet ers for a new disk array . One logic al driv e will be made a utoma tical ly when yo u cre ate the dis k arra y .
VTrak M-Class Prod uct Manual 132 Thi s val ue wi ll be the da ta capa city of th e fir s t lo gica l dri ve in your n ew di sk array . If y ou spe cify less than di sk arra y's maxi mu m cap acity , the remai nde r will b e a vaila ble for add itiona l logi cal d riv es whic h you ca n crea te late r .
Chapter 4: Managemen t with We bPAM PROe 133 2. Clic k on the Di sk Arra ys ico n. 3. Click on th e Del ete t ab in Ma nagem ent V i ew . 4. Check the b ox to the l eft of t he dis k array you want to d elete. 5. Clic k the Submit button. 6. In the confi rmatio n box , type the word c onfirm in th e field provi ded.
VTrak M-Class Prod uct Manual 134 • Numbe r of Logic al Dr ives – The n umber of logi cal d riv es tha t belon g to thi s disk arra y . • Suppo rted R AID Le vel – The R AID l evels this disk array can sup port. Physica l Drives in the Dis k Array • Slot N o.
Chapter 4: Managemen t with We bPAM PROe 135 • T ransport R eady – Afte r you p erform a suc cessf ul Prep are for T ra nsport opera tion, t his c onditi on mea ns yo u can remov e the p hysic al dri ves o f th is dis k array an d mov e them to ano ther enc losu re o r dif ferent driv e slo ts .
VTrak M-Class Prod uct Manual 136 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n. 3. Clic k on the Di sk Arra y icon. 4. Click on th e Crea te LD ta b in Mana gemen t Vi ew . 5. Enter a n alia s (nam e) in t he Alia s fi eld.
Chapter 4: Managemen t with We bPAM PROe 137 If yo u crea ted a fa ult -toleran t logic al dri ve (an y RAID level exce pt RAID 0), th e Ope rationa l S t atus of new logi cal d riv e will d ispla y Sync hroniz ing fo r several min utes a fter creatio n.
VTrak M-Class Prod uct Manual 138 For a list o f Migra tion o ptions and ot her im port ant inform ation, see “R AID Lev el Mig ration” o n p age 254. T o Migrate an exis ting di sk arra y: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n.
Chapter 4: Managemen t with We bPAM PROe 139 Manual Re build If a p hysic al dri ve ha s fail ed, ide ntify and replac e the d rive, t hen rebuil d the d isk array as de scribe d belo w: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n.
VTrak M-Class Prod uct Manual 140 5. From the dro pdo wn menu on the Backg round Ac tivit ies t ab, c hoos e the func tio n you want to st art . V iew Progre ss of Bac kground Fu nction T o view the pro gress of th e curre nt bac kgroun d acti vity and a l ist of activ ities in the q ueue: 1.
Chapter 4: Managemen t with We bPAM PROe 141 T ransport The Disk A rra y–Transpo rt ta b e nab les y ou t o p repare a di sk ar r ay f or tr an spo rt . T o prep are a disk array for tr anspo rt: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n.
VTrak M-Class Prod uct Manual 142 • RAID L evel – The RAID lev el of t his lo gical drive (It may d if fer fro m the disk array) . • Cap acity – Thi s is t he dat a s torage c ap acity avai lable. • Disk Array ID – The ID n um ber o f the d is k arra y fro m wh ich thi s lo gic al driv e was c rea ted.
Chapter 4: Managemen t with We bPAM PROe 143 • Of fline – Thi s conditio n arises as the res ult of a secon d physica l drive failu re. An O ffl ine lo gical drive is not acce ssibl e but s ome or all o f your dat a may rema in int a ct. Y ou must determ ine the ca use o f the pro blem and correc t it.
VTrak M-Class Prod uct Manual 144 • Read Po li cy – T he Re ad C ache p olicy of thi s log ica l driv e. • W rite Pol icy – The W rite Cache polic y of this logic al driv e. • Serial Num ber – T he S erial N umbe r of thi s logi cal d riv e.
Chapter 4: Managemen t with We bPAM PROe 145 Maxim um of 32 cha racters . Use l etters, numbe rs, sp ace be twee n words, and u nders core. An alias is optio nal . 8. From the Read Pol icy d ropd own me nu, selec t a R ead Cac he pol icy . The c hoic es are Read Cache, Read Ahead, and N o Cach e.
VTrak M-Class Prod uct Manual 146 7. If yo u did n ot selec t Qui ck Init ializ ation , enter a he xidec imal value in the Initi aliza tion Pa ttern in Hex field or use the def ault 00 000 000 v alue. 8. Clic k the Submit button. 9. In the confi rmatio n box , type the word c onfi rm in the field provid ed.
Chapter 4: Managemen t with We bPAM PROe 147 Logical Driv e PDM Predic tive Dat a Mi grat ion (PDM) is the mi gratio n of da t a from the susp ect di sk driv e to a s pa re dis k driv e, sim ilar to Rebuil ding a Lo gical D rive.
VTrak M-Class Prod uct Manual 148 • Count – Num be r of contin uo us blo ck s st a r tin g from this LBA. • Read C hec k T able – C ont ains a lis t of read errors for th is logic al dri ve. • W rite C heck T abl e – Cont a ins a list o f wri te errors for thi s logi cal d rive.
Chapter 4: Managemen t with We bPAM PROe 149 LUN Mappi ng P a ra meter s • Initi ator Nam e – For iSCSI, the initia tor nam e is the i SCSI na me of the init iator de vice and is com posed of a s ingle text s tring. i SCSI WW Ns are some what diffe rent from reg ula r WWNs.
VTrak M-Class Prod uct Manual 150 7. From the Assig ned C hanne l List , clic k on Chann el 1 or 2. The Ch ann el ID nu mber a ppe ars und er LUN Assig nment Wo rkshe et. 8. From the T arget ID dropd own men u, sel ect a T arget ID num ber . T arget IDs ra nge from 0 to 1 5.
Chapter 4: Managemen t with We bPAM PROe 151 • T ype – Gl obal, c an be used by any disk ar ray . Dedic ated, can on ly be us ed by th e assig ned di sk arra y . • Dedic ated to Array – For ded icated sp ares, the dis k arra y to whi ch it i s assign ed.
VTrak M-Class Prod uct Manual 152 The n ew sp ar e drive is ad ded to the S p are D rive L ist on the Inf ormatio n t ab. Delete Sp are Drive The S pare Dr ive s–Dele te t ab e nable s you to dele te an exi sting sp are driv e. T o del ete a spa re d rive: 1.
Chapter 4: Managemen t with We bPAM PROe 153 S p are Dr ive Sp are Drive Information When a phys ical drive i n a dis k array fai ls and a sp are dri ve of ad equ ate ca pac ity is a vaila ble, th e disk array will begin to rebu il d autom atica lly u sing t he sp ar e driv e.
VTrak M-Class Prod uct Manual 154 The Di sk S tatus L ED wil l flas h to id entify the ca rrie r holdi ng the drive. Figure 13. VT rak M5 00f/ i/p disk carr ie r LEDs Figure 14.
Chapter 4: Managemen t with We bPAM PROe 155 9. Clic k on t he Submit butt on. The n ew sp ar e drive setti ngs are show n in the S p are D rive Li st on the Informati on t ab. Sp are Check – Ind ividual Spare Drive The S pare Dr ive –S pare Che ck t ab en ables you v erify the sta tus of the selec ted spare d riv e.
VTrak M-Class Prod uct Manual 156.
157 Chapter 5: Management w ith th e CLU VT rak S tatus Indicators Even though th e Command Line Util ity (CLU) offers comprehens ive mo nitoring o f VT rak, the L ED in di cat ors on th e VT rak u nit pro vi de im por t ant s t atu s in formati on. When the po wer is s witched on, th e LE Ds on th e front o f the VT rak wi ll lig ht up.
VTrak M-Class Prod uct Manual 158 Figure 2. VT r ak M3 00f/ i/p and M20 0 f/i/ p front pane l LED disp lay When boot-up is fi nishe d and t he V T rak is fun ctioni ng nor mal ly: • Control le r LED.
Chapter 5: Management with t he CLU 159 See p age 215 fo r more i nforma tio n abou t field -replac eable co mpone nts . See p age 286 fo r a dis cussion of critic al and of fline log ical d rives . Dri v e Statu s Ind ica t o rs The re ar e two LEDs on ea ch Dr ive Carr ier .
VTrak M-Class Prod uct Manual 160 Figure 4. VTrak M300f/ i/p and M 200f/i/p dis k carrier L EDs The VT rak spins up the disk drive s sequen tially in ord er to equal ize p ower draw durin g st art-up. Afte r a f ew moment s th e Pow er/Activity and Di sk S tatus LE Ds shou ld dis play green.
Chapter 5: Management with t he CLU 161 The a udibl e alarm soun ds at o ther tim es to in form y ou that the VT rak needs atten tion. Bu t the al arm do es no t spec ify th e cond ition. Whe n the a larm soun ds, do th e follo wing: • Check the fro nt and back of V T rak for red o r ambe r LEDs, as desc ribed abov e.
VTrak M-Class Prod uct Manual 162 The d efault user n ame is adm inis tr ator . 3. At th e Pa ss wo rd p rompt , ty pe t he pas sw ord a nd p res s Ente r . The defau lt pa sswor d is pass word . The CL I scre en appe ars. 4. At the CLI prom pt, typ e menu and press Ent er The CL U Ma in Menu a ppears .
Chapter 5: Management with t he CLU 163 Logica l Drive M anagem ent – V i ew logi ca l drive inform atio n, na me log ical driv es, in itia lizat ion an d re dundan cy c heck, and lo ca te a lo gical drive. Network M anagement (F ibre Channe l and SCSI) – Set IP a ddresses for Man ageme nt Port, g atewa y and DNS se rve r; subn et mask .
VTrak M-Class Prod uct Manual 164 CLU Function Map The m ap be low is design ed to hel p you navig ate to th e sub menu wh ere each func tion is loca ted. Be gin at t he Main M enu. Hi ghl ight th e nex t item in the p ath and p ress Enter . The p aths i n this map d o no t acti vate th e func tions .
Chapter 5: Management with t he CLU 165 C, continued CIM, s etting s – M ain Me nu, Additi onal In fo and Manag ement , Sof tw are Man ageme nt, CI M Clear E vent s , runtim e – M ain Me nu, Eve n.
VTrak M-Class Prod uct Manual 166 E, cont inued Encl osure, temper ature – Main M enu, Su bsys tem M anage ment, En clos ure Man ageme nt, T emperatu re Se nsors Encl osure, vol tag e – Ma in Menu.
Chapter 5: Management with t he CLU 167 I, continued Initi ator , create/d elete – Ma in Me nu, Add itional In fo and Manag ement, LUN Mapp ing Initi ators, Fibr e Channe l – Main Menu, Fibr e Cha.
VTrak M-Class Prod uct Manual 168 L, continued Logi cal D rive, locat e – Main Menu, Logic al Dri ve Ma na gemen t, indi vidua l logi ca l dri ve Logi cal D rive, rea d cache – M ain Me nu, Lo gic.
Chapter 5: Management with t he CLU 169 P , continued PF A Condition, clear – Mai n Menu , Phys ical D rive Mana gemen t, indi vidua l Phys ic al Dr ive Phys ical Drive s – M ain M enu, Phy sica l.
VTrak M-Class Prod uct Manual 170 S Sess ions, iSCSI – Main Menu , iSCSI Manag ement , iSCSI Sessi ons Settin gs, res tore de fault s – Ma in Men u, Addi tional Info an d Man ageme nt, Resto re Fa.
Chapter 5: Management with t he CLU 171 S, cont inued S tat istic s, log ic al driv e – Ma in Menu, Logic al D rive M anage men t, indi vidua l logi cal d rive S tat istic s, phy sica l d rive – M.
VTrak M-Class Prod uct Manual 172 U, continued User , privilege – Mai n Men u, Addi tion al Info and M anage ment, U ser Mana gem en t, us er f rom li st User , settin gs – M ain M enu, Ad dition .
Chapter 5: Management with t he CLU 173 Quic k Se tup Quick Setup i s dis cussed under “VT rak Setup w ith CLI or CL U” on pag e 29. Subsystem Management Subs ystem Mana gemen t incl udes, Alia s, Me dia Pat rol, Lock Manag ement , Syst em Date and T ime, Contr oller M anage ment a nd Enclos ure Ma nagem ent.
VTrak M-Class Prod uct Manual 174 1440 minu tes = 2 4 hours 2. Hig hlig ht Lock and p res s Enter . T o reset th e lo ck wit h a new t ime: 1. In the Lock T ime fiel d, typ e a loc k tim e in m inute s. 1 to 14 40 mi nute s (24 h ours) 2. Hig hlig ht Renew and p ress En ter .
Chapter 5: Management with t he CLU 175 2. Hig hlig ht Con trol ler Ma nag em ent and pre ss Enter . 3. Highl ight th e cont roll er you want and press Enter . 4. Hig hlig ht Control ler Setti ngs a nd pr ess E nter . From this p oint, y ou ca n mak e setti ngs to the Ali as, Coe rcion and SM AR T func tions.
VTrak M-Class Prod uct Manual 176 4. Pres s Ctrl -A to sa ve your sett ings. Enclos ure Management Encl osure M anage me nt inc ludes inform ation, st atu s, sett ings a nd loc ation . T o acces s Encl osure Manag ement: 1. From the Main Me nu, hig hli gh t Subsy ste m Ma nag ement and press Ent er .
Chapter 5: Management with t he CLU 177 If eit her blo wer s peed i s bel ow the H ealth y Thres hold, there i s a bl ower mal functi on. See “Chapter 6: Main ten anc e ” on p ag e 215. V oltage Sensor s There are thre e power s upply c ircuit s ins ide the VT rak.
VTrak M-Class Prod uct Manual 178 3. Pres s Ctrl -A to sa ve your sett ings. T emperature Thresholds T emperature th reshol ds are the tem peratu re le vels the Con troller w ill report a s a W arning o r Criti cal. F or most a ppl icatio ns, th e facto ry defa ult se tti ngs are reco mmend ed.
Chapter 5: Management with t he CLU 179 • Battery Curr ent – Po sitiv e durin g charg e, neg ative during discharg e T o recondi tion th e b attery: 1. Hig hlig ht Reco ndi t ion B a tte r y and pre ss Enter . 2. Pres s Y to c onf irm . Rec o ndi tio ning t he b atter y is a fu ll disc har ge and rec harg e.
VTrak M-Class Prod uct Manual 180 1. Hig hlig ht DMA Mode and pre ss the sp aceb ar to tog gle th rough UD MA 0 – 5 and M DMA 0 – 2. 2. Pres s Ctrl -A to sa ve your sett ings. Command Queuing This funct ion en ables /disab les th e com mand queuin g on a ll p hysica l dr ives that supp ort thi s featur e.
Chapter 5: Management with t he CLU 181 If a p hysical drive is of fline and shows a PF A error , rebui ld the disk array . Go t o Disk Array Inf o and Settings . A fter rebuil ding, the driv e will show S ta le. Run Clear S tal e then run Clea r PF A.
VTrak M-Class Prod uct Manual 182 Disk Array Management Disk Array M anagem ent in clude s the cre ation a nd del etion of d isk array s, dis k array settin gs an d func tions, and also logic al driv e cre atio n and deleti on. Create a Disk Ar r ay 1.
Chapter 5: Management with t he CLU 183 2. Hig hlig ht Numbe r of Logic al Drive s a nd pre ss the back sp ac e key to e ras e the c urrent val ue. 3. Enter t he num ber of l og ical d rives you wa nt.
VTrak M-Class Prod uct Manual 184 7. Hig hlig ht RAID Level a nd press the sp acebar to toggle though a list o f avai lable RAID leve ls. 8. If yo u wan t to cr eate multi ple lo gical drive s, hig hligh t Capacity , pres s the bac kspace ke y to re move t he cur r ent va lue, t h en t yp e a new sm all er val ue.
Chapter 5: Management with t he CLU 185 Disk Array Information 1. From the Main Me nu, hig hli gh t Dis k Array Manag ement an d press Enter . 2. Highl igh t the di sk ar ray yo u wan t and p res s Enter . The i nforma tion an d sett ing s scr een ap pears.
VTrak M-Class Prod uct Manual 186 2. S pecif y t he sou rce an d t arget ph ysic al driv es. 3. Hig hlig ht Sta r t an d pr ess En ter . Migrat ion This funct ion in clude s RAID level migrat ion (chan ge existi ng arra y to a dif ferent RAID level or Onl ine Cap acity Exp ansio n (add phys ical d rives to an e xisting array ).
Chapter 5: Management with t he CLU 187 Tr a n s i t i o n T ra nsitio n is the proces s of repla cing a revertib le sp are driv e that is current ly p art of a disk arra y with an u nconfigu red physi cal dr ive or a non-reverti ble sp are drive. The re vertib le sp are drive wi ll return to its origi nal st atus.
VTrak M-Class Prod uct Manual 188 4. Highl ight the fo llowing p arameters and pre ss the back spac e key to erase the current v alue: • Alias - T ype an alia s into the field, if de sired. Maxi mum of 32 chara cters. Use l etters, numbe rs, sp ace be twee n words and und ersco re.
Chapter 5: Management with t he CLU 189 Logical Drive Information 1. From the Main Me nu, hig hli gh t Logic al Drive M an ageme nt and pres s Ente r . 2. Highl igh t the lo gical drive you w ant a nd pres s Ente r . The i nforma tion an d sett ing s scr een ap pears.
VTrak M-Class Prod uct Manual 190 The i nitial izati on p arame ters ap pear . • Initi aliza tion p attern. The default 00000 000 is best for m ost a pplicati ons • Qui ck Ini tiali zation – Y es means only the disk dat a forma t of the lo gical driv es are ini tia liz ed .
Chapter 5: Management with t he CLU 191 Network Management Netw ork Ma nagem ent de als w ith ne twork c onnect ions a nd settin gs for VT rak’s Man ageme nt Port an d, on i SCSI m odels , the i SCSI po rt s. The other p arameters specif ic to iSCS I, see “iSCSI Ma nag ement” on p age 195.
VTrak M-Class Prod uct Manual 192 DHCP If yo u enab le DHC P , IP Address , Subn et Mas k, and Gatewa y are s et aut omati cal ly . 1. Hig hlig ht DHCP and p ress t he sp a cebar to togg le to En abled . 2. Pres s Ctrl -A to sa ve your sett ings. Manual 1.
Chapter 5: Management with t he CLU 193 Por t Sett in gs 1. Hig hlig ht Fibre Chan nel Port Setting s and p ress Enter . 2. Highl igh t the fo llow ing p aram eters a nd press the sp acebar to tog gle.
VTrak M-Class Prod uct Manual 194 • T ransceive r type • T ransceive r code • Man ufactu ring Date – Y e ar , mo nth, day fo rmat • V endo r Name – V e ndor na me of t he S FP transc eive .
Chapter 5: Management with t he CLU 195 iSCSI M ana gem en t iSC SI Mana gemen t deals with al l iS CSI se ttings and fu nction s with t he except ion of n etw ork co nne cti ons and se tti ngs . Thi s fe atur e ap pear s on ly wi th V T r ak i SCSI mod els.
VTrak M-Class Prod uct Manual 196 Port in format ion app ears. Port St atistic s T o acces s port sta tistic s, hi ghligh t one o f th e follo wing an d p ress En ter: • MAC La yer S t ati stics • IP Layer S ta tis tics • TCP Layer S t a tis tic s • iSCSI Laye r S tati stics Sess ions 1.
Chapter 5: Management with t he CLU 197 When enabl ed, yo u mus t indic ate w hethe r to use a Di rectory Agent. 5. Hig hlig ht Use D irecto ry Agent (DA) a nd press the sp acebar to tog gle betwee n Ye s and No . 6. Hig hlig ht Auto DA IP and press the s pac ebar t o to ggle betwe en Ye s and No .
VTrak M-Class Prod uct Manual 198 SCSI Mana gement SCSI Ma nag ement deals w ith al l SCSI set ting s and function s. T his fe ature appe ars on ly with VT rak SCSI mod els. Channel Informa tion 1. From the Main Me nu, hig hli gh t SCSI Man age ment and pres s Ente r .
Chapter 5: Management with t he CLU 199 3. T ype Ctrl- A save yo ur sett ing s. T a rget Information 1. From the Main Me nu, hig hli gh t SCSI Man age ment and pres s Ente r . 2. Highl ight on e o f the SCSI p ort s to sele ct it a nd pres s E nter . 3.
VTrak M-Class Prod uct Manual 200 Background Activity Settings Use th is fea ture to make settin gs for Backgro und Ac tiviti es. Th e Activiti es them selv es are st arted manu all y or au tomati cally in c onj unctio n with a sp ecifi c dis k array or l ogi cal d rive.
Chapter 5: Management with t he CLU 201 Event V iewer The Ev ent V iew er dis play s log of e vent s. Ev ent s a re cla ssified a s Ru ntime an d NVRAM. Runtime Event s This screen displ ays a list of and in formati on abou t the 1023 mo st rece nt runtim e even ts record ed since the sy stem was st arted.
VTrak M-Class Prod uct Manual 202 3. Press the up an d down a rrow key s to scro ll thro ugh the log. T o clear th e NVRAM even t log: 1. Hig hlig ht Clear NVRAM Event Log and pr ess Enter .
Chapter 5: Management with t he CLU 203 Dedic ated m eans this s pa re d rive c an onl y be u sed with th e specifi ed disk array (s). Gl obal m eans this s pa re d rive c an be used b y any disk array .
VTrak M-Class Prod uct Manual 204 LUN Mapping must be e nabled i n order for VT rak to recogni ze the in itiato r . If LU N Map ping i s currentl y dis abled, highl ight Enabl e LUN Mappi ng and pres s Ente r . Create New Initiator 1. Hig hlig ht Create Ne w Initia tor and press Ente r .
Chapter 5: Management with t he CLU 205 1. From the Main Me nu, hig hli gh t Additi ona l Info a nd Ma nagem ent and pre ss Enter . 2. Hig hlig ht LUN Mappi ng and press Ente r . 3. Highl ight a SCSI C hanne l and p ress Enter . A list of the curren t logic al dri ves appe ars.
VTrak M-Class Prod uct Manual 206 array s and logica l drives . The defau lt “adminis trator” ac count is a Super User . • Power – Allo ws the user to cre ate (bu t not de lete) d isk a rrays .
Chapter 5: Management with t he CLU 207 3. Hig hlig ht Privil ege an d pres s t he sp ace bar to t oggle tho ugh the option s: • Super – Allow s the user f ull ac cess to all fu nction s inc ludin g creat e an d dele te use rs and ch anging the s ettings of oth er u sers.
VTrak M-Class Prod uct Manual 208 T o stop an y o f thes e serv ices: 1. Highl ight the serv ice an d pr ess En ter . 2. In the Servic e Setti ng sc reen, hi ghlig ht St o p and press En ter . T o rest art a ny of t hese serv ices : 1. Highl ight the serv ice an d pr ess En ter .
Chapter 5: Management with t he CLU 209 2. Hig hlig ht S t artup T ype and press the sp acebar to tog gle be tween Automa tic and Manual . 3. Highl igh t the fo llow ing an d pres s the b acks pac e k.
VTrak M-Class Prod uct Manual 210 • Rea d Comm unity – T ype a co mmun ity na me in thi s fiel d • W rite C ommuni ty – priva te (no c hange po ssibl e) 4. Pres s Ctrl -A to sa ve your sett ings. T o star t, stop or re sta rt the SN MP s ervice, h ighlig ht Sta r t , St o p , or Restart and pre ss E nt er .
Chapter 5: Management with t he CLU 211 Note: T he defaul t na me is cim. Y ou can not ch ange t he n ame o r ad d users . Note: C IM serv ice m ust be runni ng to c hange the p ass word. The de fau lt pa ssw ord is pass word . 8. Hig hlig ht Change Password.
VTrak M-Class Prod uct Manual 212 3. Hig hlig ht Mes sage Even t Severi ty Fil ter and press the sp acebar to chang e seve rity leve l s. 4. Pres s Ctrl -A to sa ve your sett ings. T o del ete a r eci pient : 1. Highl ight the re cipie nt you want to dele te and press the sp acebar to mark it.
Chapter 5: Management with t he CLU 213 Shut down and Rest art This funct ion en ables you to shut d own or re st art th e VT rak sub syste m. Y ou can only do p art of thi s procedu re i n the CL U. Add itiona l acti on is require d, as desc ribed below .
VTrak M-Class Prod uct Manual 214 4. Press Y to conti nue. The s creen will go bl ank. 5. W ait for two to t hree m inutes . 6. Re-est ablish y our T elne t conn ectio n to the VT rak CLU. If yo u cann ot re-es ta bli sh a c onnec tion, wa it 3 0 second s, then try agai n.
215 Chapter 6: Maintenance • Firm ware Up date – W ebP AM PROe (p age 217) • Firm ware Up dat e – CLU (pa ge 219) • Repla ce Pow er Supp ly – Al l Mod els (p age 220) • Repla ce Cooling .
VTrak M-Class Prod uct Manual 216 Figure 2. Field Repla cea ble U nits (FRUs) on VT ra k M300f/M 20 0f (M300i/p and M20 0i/p are s imilar) The prim ary means to identify and diagno se problems on VT rak is to obs erve and inter pret LED co lors. A di scus sio n of this pro ce ss is f oun d on the n ext two p a ges .
Chapter 6: Ma intenance 217 Firmware Update – W ebP AM PROe Before you b egin, g o to the Promis e webs ite w ww .promise.com an d d ownload the l atest f irmware update file to your T FTP server o r your PC. TFTP Server T o update t he firm ware from a TFTP s erver: 1.
VTrak M-Class Prod uct Manual 218 5. Do one of the fol lowing: • Click on th e Down loa d Flas h File from L ocal F ile thr ough HTTP opt ion , then click on th e Next b utton. • From the Firm ware Update t ab drop down m enu, s elect Dow nload from Loca l F ile .
Chapter 6: Ma intenance 219 Firmware Update – CLU Use th is functi on to f lash t he VT rak’ s firmwa re. Be fore yo u begi n, go to the Prom ise w eb sit e ww w .prom ise.c om and downl oad th e lates t firm ware upda te file to you r TFTP se rver .
VTrak M-Class Prod uct Manual 220 3. Press the sp aceb ar to disp lay Restart then p ress En ter . A warni ng mes sage appea rs. 4. Press Y to conti nue. The s creen will disp lay s hut down and s tartu p func tions . 5. Whe n th e Login: prompt appe ars, lo g into the CLU a gain.
Chapter 6: Ma intenance 221 Replace Cooling Unit Fan – M500f/i /p The blowe r s (sc roll fans) in the cooli ng uni t s are repl ac ed as ind iv idu al p art s. There are tw o fans in ea ch co oling unit. N o too ls are require d fo r this p roced ure.
VTrak M-Class Prod uct Manual 222 3. Pull the co oling unit ou t of the VT rak en closure. An e xample o f a VT rak cool ing un it app ears be lo w . T o open the c ooling unit, do the f oll owing: 4. If the re is a battery on th e cool ing un it, disconne ct the ba ttery conn ector (above).
Chapter 6: Ma intenance 223 5. Loos en the thumb screw ( abo ve). A re t ainer keep s th e thum bscre w in place . 6. Gras p the top and bo ttom sec tion s of th e coo ling u nit w ith yo ur hand s as shown abov e. 7. Hold t he l ower secti on and pull the upper s ectio n to the right.
VTrak M-Class Prod uct Manual 224 8. Sepa rate the co olin g un it sec tio n to ac cess the bl ower s. The up per fan is Fan 1, th e lowe r fan is F an 2. From the LED s on the coolin g unit (see the di agram o n p age 221), you know which fa n to rep lace.
Chapter 6: Ma intenance 225 Be su re you set th e fan o n the m ountin g pins , as s hown ab ove. Be su re the f ans po int ou tward, towa rds the handl e (abov e). 1 1. P lace the to p sectio n of the cooling unit onto t he bottom section and slide the top l ock it in pl ace.
VTrak M-Class Prod uct Manual 226 Replace Cooling Unit Fan – M300f/i /p and M200f /i/p The blowe r s (sc roll fans) in the cooli ng uni t s are repl ac ed as ind iv idu al p art s. There are tw o fans in ea ch co oling unit. N o too ls are require d fo r this p roced ure.
Chapter 6: Ma intenance 227 An ex ample of a VT rak coo lin g unit appea rs abov e. 5. Loos en the thumbscrew s (above). Ret ainers k eep the thumbscre ws in place. 6. Gras p the top of th e coo ling u nit near th e thum bscrews and l ift it a way from the b ottom.
VTrak M-Class Prod uct Manual 228 7. Sepa r ate the co olin g un it s ectio ns to acce ss t he bl ower s. V iewe d from the ins ide (b attery) e nd on the co oling uni t, the l eft blow er is Fan 1 , the ri ght blo wer i s Fan 2 . From the LEDs (see th e diag ram on p age 221), you know which fan to replac e.
Chapter 6: Ma intenance 229 Be su re the b lowe rs poi nt outw ard, to wards the h andle, as sh own above . 10. Plac e the to p sec tion of the cool ing un it onto the bottom sect ion. 1 1. T ighte n t he thum bscre ws. 12. Car efully slid e the c oolin g unit into the en clos ure.
VTrak M-Class Prod uct Manual 230 Replace Cache Battery – M500f/ i/p The c ache battery is lo cated in the Cool ing Uni t 1 (the lef t one). The battery is repla ced a s an indi vidua l p art. No tools are req uired f or this proced ure. Note th at t he Batte ry LED on C oolin g Unit 2 is alw ays dark.
Chapter 6: Ma intenance 231 2. Press the rel ease button and pu ll t he han dle do wnward as sh own above . 3. Pull the co oling uni t out of the VT rak en clos ure. 4. Det ach th e connec tor and lif t th e batte ry out o f the b racket (abov e). 5. Plac e a new b att ery int o the b racket and att ach th e con nector .
VTrak M-Class Prod uct Manual 232 6. Careful ly sl id e the c oolin g unit into th e en clos ure. 7. Gent ly pre ss the ha ndle i n a nd upwa rd u ntil it lock s (above). 8. V erify th at t he batte ry LED is green . Thi s com plet e s th e batt er y repl ace ment proc edur e.
Chapter 6: Ma intenance 233 Replace Cache Battery – M300f/i /p and M200f/i/p The c ache battery is lo cated in the Cool ing U nit. Th e batte ry is repl aced as an indi vidua l p art. N o tools are req uired f or this proce dure. T o replace a cac he ba ttery , do the follow ing: .
VTrak M-Class Prod uct Manual 234 5. Det ach th e connec tor and lif t th e batte ry out o f the b racket (abov e). 6. Plac e a new b att ery int o the b racket and att ach th e con nector . 7. Careful ly sl id e the c oolin g unit into th e en clos ure.
Chapter 6: Ma intenance 235 Replace SEP – M500f/i/ p The S torage Enclo sure Proces sor (SEP) manages the fan s, aud ible a larm, and batte ry , and mon itors sy stem v olt ages and c ooling functi ons. No tools are requi red for t his pr ocedur e. T o remove and repla ce the SEP , do the fol lowing: 1.
VTrak M-Class Prod uct Manual 236 Replace SEP – M300f/i/ p and M200f/i/p The S torage Enclo sure Proces sor (SEP) manages the fan s, aud ible a larm and batte ry , and mon itors sy stem v olt ages and c ooling functi ons. No tools are requi red for t his pr ocedur e.
Chapter 6: Ma intenance 237 Replace RAID Controller – All Models The RA ID C ontroll er moni tors a nd man ages the log ical drives . When this cont roll er is repl ac ed, all of your logi ca l drive dat a a nd co nfigura tio ns rem ain int act b ecaus e this logi cal dri ve in formati on is st ored on the dis k dri ves.
VTrak M-Class Prod uct Manual 238.
239 Chapter 7: T ec hnology Backg round • I ntro ducti on t o RAI D (bel ow ) • Choos ing a RAID Level (pa ge 247) • S tripe Si ze (p age 250) • Secto r Size ( pag e 250) • Cache Policy (p a.
VTrak M-Class Prod uct Manual 240 RAID 0 – Stri pe When a dis k array is st riped, the read and w rite b locks of da t a are i nterlea ved betwee n th e sect ors o f multi ple dri ves. Performa nce is incr eased, sinc e the worklo ad is balan ced be twee n drive s or “m embe rs” that form th e di sk arr ay .
Chapter 7: Tec hnology Back ground 241 RAID 1 – Mirror When a dis k array is mirrore d, ide ntical dat a is writte n to a p air of driv es, whi le reads are pe rformed in p ar allel. The rea ds are perform ed us ing el eva tor see k and l oad ba lanci ng tec hniqu es w here the worklo ad is distrib uted i n the m ost ef fi ci ent m an ner .
VTrak M-Class Prod uct Manual 242 RAID 1E – Enhance d Mirror RAID 1 E of fer s the sec urity o f mirro red dat a provided by RAID 1 pl us the add ed cap acity of more than t wo di sk dri ves. It a lso of fers o verall in crease d read/ write perfo rma nce plu s t he fl ex ibi lit y o f us ing an o dd n um ber o f dis k driv es .
Chapter 7: Tec hnology Back ground 243 RAID 5 – Block and Parity S tripe RAID 5 organi ze s blo ck da ta a nd p arity dat a across the phys ical d rives . General ly , RA ID Leve l 5 tend s to exh ibit lo wer rando m write perform ance d ue to the h eavy workloa d o f pa rity rec alcu lation for eac h I/O.
VTrak M-Class Prod uct Manual 244 RAID 10 – Mirror + S tripe Mirro ring/strip ing comb ines b oth of the prev ious RAID 1 and RAID 0 disk array typ es. RAID 10 is sim il ar th ough not iden tica l t o RAID 0+1. R AI D 10 c an inc rease perfo rmance by re adi ng and writi ng dat a in p arall el w hile p rotecti ng dat a with dupl ic ati on.
Chapter 7: Tec hnology Back ground 245 RAID 50 – S triping of Dis tributed Parity RAID 5 0 com bines both RAI D 5 and RAI D 0 featu res. D at a is s triped across disks as in RAID 0, an d it u ses distrib uted p arity as in RAI D 5. RAID 50 pro vides dat a reli abili ty , good overa ll perfo rmanc e and suppo rt s larger v olum e siz es.
VTrak M-Class Prod uct Manual 246 attem pts to di stribu te the n umber of dis k driv es equ ally among the ax les b ut i n some c ases , one a xle wil l hav e more disk driv es th an ano ther . No. of Drives in RAID 50 Array No. of Axles in RAID 50 Array No.
Chapter 7: Tec hnology Back ground 247 Choosing a RAID Level There are se veral issue s t o consid er wh en cho osing the R AID L evel f or your VT rak disk a rray . The followi ng discuss ion s ummar izes some advan tag es, dis advant ages, and appli catio ns for eac h choi ce.
VTrak M-Class Prod uct Manual 248 RAID 1E Recom mend ed Appl icati ons fo r RAID 1E • Imag ing ap plica tions • Da taba se ser vers • General files erver RAID 5 Recom mend ed Appl icati ons fo r.
Chapter 7: Tec hnology Back ground 249 RAID 50 Recom mend ed Appl icati ons fo r RAID 50 • F ile a n d Ap pli c a tio n ser v ers • T ransact ion pro cessing • Of fic e appl ica tion w ith m any.
VTrak M-Class Prod uct Manual 250 St r i p e S i z e S tripe Si ze, al so ca ll ed “S tripe Block Size”, re fers to the si ze of the dat a bloc ks wri tten to, and rea d fr om, the phys ical drives . S tripe Si ze is sp ecifi ed when yo u crea te a di sk arra y .
Chapter 7: Tec hnology Back ground 251 T o make use o f logi cal dr ive s grea ter t han 2TB i n siz e, a la rge r sect o r siz e is req u ire d. Th e tabl e b elo w cor rela tes s ect or siz e wit h log i cal d riv e c apaci ty .
VTrak M-Class Prod uct Manual 252 • Read Ah ead – The read c ache a nd the read-ah ead feature are en abled. Read-a head a nti cip ates t he nex t read a nd perf orms i t be fore th e reque st is made. C an in creas e read performa nce. • No C ache – The read cach e is dis abl ed.
Chapter 7: Tec hnology Back ground 253 Cap acity Coe rcion also a f fect s a replac emen t drive used in a di sk ar ray . Norma lly , when an phys ical d rive fa ils, the replac ement drive must b e the s ame cap acity or large r .
VTrak M-Class Prod uct Manual 254 The s pa re dr ive ef fectively t akes the plac e of the fai led dri ve an d the R AID system imm ediate ly be gins t o rebui ld dat a on to t he driv e. Whe n the re bui ld is comple te, the di sk arra y is r eturned to faul t tolera nt st at us.
Chapter 7: Tec hnology Back ground 255 RAID 5 RAID 50 •* RAID 10 • RAID 0 • • • RAID 1/1E RAID 50 • • RAID 10 • • RAID 5 • • RAID 0 • • • RAID 0 RAID 50 • • • RAID 10.
VTrak M-Class Prod uct Manual 256 Ranges of Disk Array Exp ansion There are limi tati on s to how larg e you c an exp and a disk arra y , dependin g on t he size of you r cur rent di sk ar r ay . The c urrent i SCSI, SCSI , and Fi bre C hannel HBA cards and P C Op erating Syst ems support a 10-byte L BA format.
Chapter 7: Tec hnology Back ground 257 2. Dele te t h e cur rent log ica l d riv e. See p age 137 (W ebP AM PRO e) or p age 188 (CLU ). 3. Cre ate a n ew logic al dri ve w ith the desir ed cap acity . See p age 135 (W ebP AM PRO e) or p age 187 (CLU ).
VTrak M-Class Prod uct Manual 258 A dis k driv e bec omes unheal thy whe n: • A SMAR T erro r is reporte d • The b ad se cto r remap ping t a ble fi lls to the sp ecifi ed lev el Beca use da t a would be lost if wri tten to a bad s ector , when a bad secto r is det ected , the disk dri v e cre at es a map ar oun d i t.
Chapter 7: Tec hnology Back ground 259 Exam ple Foll owin g is a n exampl e to expl ain the T ransitio n func tion. In the exam ple a bove, t here is a four -drive R AID 5 disk a rray an d a glo bal s pare driv e. Phys ical drives 1, 2, 3 , and 4 be long to the di sk ar ray .
VTrak M-Class Prod uct Manual 260 There is no sp are driv e at this mome nt. Eve n if ph ysic al driv e 5 is of adequ ate cap acity , it has not bee n des ignate d as a sp are, therefo re th e con troller c annot use it as a spare.
261 Chapter 8: T roubleshoo ting • V Trak is Bee pin g (bel ow) • LEDs D ispl ay Amber or Red (pa ge 262) • CLU Repo rt s a Proble m (p ag e 268) • W ebP AM PRO e Report s a Problem (p age 269.
VTrak M-Class Prod uct Man ual 262 T o make a larm s etting s or cancel an ala rm, see p age 121 (W ebP AM PROe) o r p age 214 (CLU). LEDs Display Amber or Red Front Panel When the po wer is s witched on, th e LE Ds on th e front o f the VT rak wi ll lig ht up.
Chapter 8: Troubleshoo ting 263 • Fibre Channel /iSCSI/SCSI L EDs flas h green if there is activi ty on t hat chan nel. See th e ta ble be lo w . See p age 215 fo r more i nforma tio n abou t field -replac eable co mpone nts . See p age 286 fo r a dis cussion of critic al and of fline log ical d rives .
VTrak M-Class Prod uct Man ual 264 Drive S t atus Indicat ors The re ar e two LEDs on ea ch Dr ive Carr ier . The y re po rt the pr ese nce of po w er and a disk drive , and t he curre nt con dition of the driv e. Figure 3. VTr ak M5 00f/i/p D rive C arrie r LEDs.
Chapter 8: Troubleshoo ting 265 Back of Enclosure When the FR U S t atus LED on VT rak’ s front p anel shows Amb er or Red , ch eck the L EDs on th e bac k of VT rak. T hese L EDs giv e the s ta tus of t he fiel d repla ceabl e unit s. Figure 5. Field R eplacea ble Units (FRUs) o n VT rak M 500i (M50 0f/p are sim ila r) Figure 6.
VTrak M-Class Prod uct Man ual 266 Figure 8. Battery and fa n LEDs VT r ak M 300f/i/ p and M200 f/i/p Under no rmal con dition s, the pow er supp ly , battery , and fan LE Ds shoul d displ ay green . Not e that o n the VT rak M -Class , the l eft co oling unit ho uses a cac he- back up ba ttery b ut the ri ght un it does not.
Chapter 8: Troubleshoo ting 267 Figure 10. A VT rak iSCSI controll er Figure 1 1. A VT rak SCSI co ntroller Under n ormal condi tions , the C ontrol ler S ta tus LED (ma rke d with icon ) is green and th e Di rty Ca che L ED (ma rked w ith ) icon i s dark.
VTrak M-Class Prod uct Man ual 268 CLU Reports a Problem The CL U rep orts inform ation pas sive ly—yo u mus t determ ine w hich funct ions t o check based on the so und of the VT rak’ s audible al arm (s ee p ag e 261) a nd any ambe r or r ed L EDs ( see page 262 ).
Chapter 8: Troubleshoo ting 269 • Highl igh t Rebuild and pres s Ente r to rebu ild the arra y af ter yo u repla ce the fai le d di sk dr i ve For more inform atio n, see “Crit ical & Of fline Disk Arrays” on pa ge 286.
VTrak M-Class Prod uct Man ual 270 • Keep s a record in t he Even t Log ( abo ve) • Displ ays f ull inform ation on the sel ected comp onent in t he Man ageme nt Wind ow (abov e) Also see th ese t.
Chapter 8: Troubleshoo ting 271 Event Notific ation Response When you s elect Event No tifica tion, W ebP AM PROe sen ds pop up and /or ema il mes sages re gard ing it s stat us. The mess ages yo u see depend on yo ur notif ic ati on se lec tio n (se e p age 77) and what is currentl y hap pen in g in the VT rak.
VTrak M-Class Prod uct Man ual 272 Battery is char gi ng Battery is bei ng rech arg ed. Battery r econdi tio ning i s compl ete Battery re condi tionin g is f inish ed. Battery is ma lfun ct ion ing Run battery rec ond iti oni ng. See p ag e 121. If this message rea ppears , repla ce the battery .
Chapter 8: Troubleshoo ting 273 Blower s ar e N OT ins t al le d Reinst a ll the co oli ng uni t(s). If the blo wer s doe s not turn, rep lace the blo wers . See p age 221 o r pa ge 226. Blower st atus i s unknow n Check for a irflow out of the co ol ing uni t.
VTrak M-Class Prod uct Man ual 274 Drive -interfa ce co ntrolle r is NOT found Rest art the VT rak. See pag e 218. If t his m essage appears repea tedly , con tac t T echnica l Sup port. Se e page 29 9. Dri ve- int erf ace diagno stics has p asse d Norma l.
Chapter 8: Troubleshoo ting 275 Host-int erfac e con trol le r has de tected bus re set The ini tiator s ent a reset c ommand. If t his mes sage appears repea tedly , con tac t T echnica l Sup port. Se e page 29 9. Host-int erfac e con trol le r has en count ered an unrecove rable e rror Rest art t he VT rak.
VTrak M-Class Prod uct Man ual 276 Host-int erfac e con trol le r settin gs hav e cha nge d Result o f u ser action . Nor mal. Fibre Channel Fibre C hanne l con troller has de tected bus re set The ini tiator s ent a reset c ommand. If t his mes sage appears repea tedly , con tac t T echnica l Sup port.
Chapter 8: Troubleshoo ting 277 Logic al driv e init ial izati on is abo rted du e to an interna l error . System resou rces a re l ow . Re duce syste m load or rest art the VT rak. See p age 218. Logic al driv e init ial izati on is queued Initial izati on has be en set manua lly o r by sche dule.
VTrak M-Class Prod uct Man ual 278 Onl ine ca paci ty exp an sion h as co mp leted Nor ma l. Onl ine ca paci ty ex pansio n has pau sed Expans ion p aus ed bec ause of use r in tervent ion, sched ule or higher priority back gro und ac tivity . Onl ine ca paci ty exp ansi on has resum ed Exp ansio n has r esumed agai n a fter a p aus e or a reboot.
Chapter 8: Troubleshoo ting 279 Physical disk is m arked online Disk drive remov ed from servic e due t o er rors. If necessa ry , try to force t he dis k onl ine. See p age 127 or p age 181. Physical disk is m arked as dead. Di s k dri ve f ail ure. Repl ace t he d isk d riv e.
VTrak M-Class Prod uct Man ual 280 A ph ysica l disk has encountere d PF A condi tion A potent ially faulty addres s or b ad sec tor was fou nd. A confi gured d ead physi cal d riv e has been inserted The disk dri ve inserte d into the VT rak was mark ed as dead and will not wor k on the VT rak.
Chapter 8: Troubleshoo ting 281 PSU fan speed i ncreased . Check the VT rak for over heatin g. See p age 289. PSU fan speed de cre ased . T emporary overh eat co nditio n was c orrecte d. PSU fan i s mal fun ct ion ing R epla ce t he pow er su ppl y .
VTrak M-Class Prod uct Man ual 282 Rebuild Rebuild is st arted Result of s etting s or us er acti on. Norm al. Rebu ild is comp le ted Norma l. Rebuild is p a used Rebuild p ause d bec ause o f user interv ention, sched ule or a high er pr iority backg round a ctivi ty .
Chapter 8: Troubleshoo ting 283 Redu ndanc y Ch eck t ask is queued Redunda ncy Check has bee n set m anual ly or by sched ule. Redu ndanc y Ch eck t ask is stoppe d inte rnal ly The logic al driv e is off lin e. See p age 286. Resour ce Reso urce i s N OT avail able Sys tem res our ces a re l ow .
VTrak M-Class Prod uct Man ual 284 Stripe Level M igration S tripe Lev el mi gratio n is sta rted Resu lt of s etting s or user a ction. Norm al. S tripe Lev el mi gratio n is compl eted No r ma l. S tripe Lev el mi gratio n is paus ed Migrati on p ause d bec ause o f user interve ntion, sched ule or a high er pr iority backg round a ctivi ty .
Chapter 8: Troubleshoo ting 285 Sy nch roniz ati on i s queued Sync hroni zation is alrea dy runni ng on ano ther logi cal drive i n the sam e array . Sy nch roniz ati on i s stoppe d inte rnally Synchroni zat ion s topped bec ause the di sk array w as delete d or rem oved.
VTrak M-Class Prod uct Man ual 286 Critical & Of f line Disk Arr ays A faul t-tolera nt disk a rray—RA ID 1, 1E, 5, 10, a nd 50—goes critic al wh en a d isk driv e is re moved or fai ls. Due to t he f ault to leranc e of the disk array , th e dat a is stil l ava ilable and on li ne.
Chapter 8: Troubleshoo ting 287 Without a Hot S pare Drive If the re is n o hot s pa re d rive of ad equate cap acity , yo u mus t remo ve the fai led driv e and i nst all an un confi gured re place ment d rive o f the s ame or grea ter cap acity in the sa me sl ot as t he fail ed drive.
VTrak M-Class Prod uct Man ual 288 Figure 4. VT r ak M5 00f/ i/p disk car rie r LEDs Figure 5. VTrak M300f/ i/p and M 200f/i/p dis k carrier L EDs • T he dri ve ca rrie r hol din g th e r ebu ild in g ph ysic al d rive d ispl ays a gre e n Activity (lef t) LED while the S t atu s (right) LED flas hes g reen on ce per seco nd.
Chapter 8: Troubleshoo ting 289 Enclosure Problem s W ebP AM PROe d ispla ys ye llow !s red Xs in T ree V iew to ide ntify compon en ts t hat nee d a ttentio n. When a yel low ! appea rs ove r a Subs ystem in T ree V iew , click on the Encl osu re icon.
VTrak M-Class Prod uct Man ual 290 Over hea ting Overh eating is a p otenti ally s erious cond iti on bec ause the excessi vely high t empera ture s can le ad t o disk driv e failu re a nd co ntro ller mal f unct ion.
Chapter 8: Troubleshoo ting 291 Power Supplies VT raks are equi pped w ith re dundan t power s uppli es. Th e advan tage of dua l p ower sup plies is th at, sho uld on e fa il, the other wil l con tinue p owering the su bsys tem un til the faulty one can b e repl ac ed.
VTrak M-Class Prod uct Man ual 292 Connection Pr oblem s When you i nst all your Promise produ ct foll owin g the i nstruc tions in the Qu ick St a r t G u i d e and this Produc t Manu al , yo u shou ld hav e little trouble get ting y our equi pment to wo rk the first ti me.
Chapter 8: Troubleshoo ting 293 This mean s you ca n, f or exampl e, con nect y our H ost PC to one o f the VT rak’s SCSI “In” p orts wit hout th e need of an e xterna l SCSI term inator . Y ou can al so conn ect both SCSI co nnect ors in a “dais y-cha in” w ith oth er VT raks.
VTrak M-Class Prod uct Man ual 294 Network Connections VT rak has an RJ-45 Man age me nt Port c onn ec tor on the ba ck of it s cab ine t. Thi s is a Gigabit Ethe rnet co nnect or de signe d to c onnec t to yo ur netw ork. T he VT rak beco mes a node on your ne twork like any o ther PC , server o r oth er com ponen t with a n IP add ress.
Chapter 8: Troubleshoo ting 295 Unsaved Data in the Controller Cache The VT rak M-Class cont roll er has a 256 MB dat a memo ry ca che pro tec ted by a batte ry ba ck up. If there is a power fai lure while unsave d dat a is in the cach e, the batte ry will powe r the cach e and hold th e dat a up to 7 2 hours .
VTrak M-Class Prod uct Man ual 296.
297 Chapter 9: Sup port • Frequ entl y Asked Qu es tio ns (bel ow ) • Cont act T echnical Su pport (p age 299) • Lim ited W arranty (p age 302) • Returni ng prod uct fo r rep air (p ag e 303) Frequently Asked Questions What k ind of dis k drives ca n I use with VT rak? VTrak supp or ts 1.
VTrak M-Class Prod uct Manual 298 My W ebP AM co nnection was worki ng OK. But later on, i t tim ed out. Wh at do I do now? The n etwo rk con dition can ti me-out for severa l reas ons.
Chapter 9: Support 299 How can I be sure every thing is working OK on the VT rak? Loca lly: T he VT rak en closu re has LEDs on the front to monit or th e st atus of power , field replac eable unit s (FRU s) and logic al dri ves. W hen the se are green , VT rak is f unctio ning n ormally .
VTrak M-Class Prod uct Manual 300 United St ates Euro pe, Africa, M iddle E ast Germ any It aly E-mail Supp ort support@ prom is e. com Fax Sup port (408) 22 8-1097 Attn: T echnical Support Phone Su pport (408) 22 8-1400 option 4 If you wish to write us for su ppor t: Promise T echnolog y , Inc.
Chapter 9: Support 301 Ta i w a n China E-mail Supp ort support@ prom is e. com .tw Fax Sup port +886 3 578 23 90 Attn: T echnical Support Phone Su pport +886 3 578 23 95 (ext . 88 1 1) If you wish to write us for su ppor t: Promise T echnology , Inc.
VTrak M-Class Prod uct Manual 302 Limited Warranty Promise T echnology , Inc. (“Pro mise”) warra nt s that f or three (3) yea rs from the time of the deliv ery of the prod uct to the origin al end.
Chapter 9: Support 303 No oth er docu me nt, st atem ent or represe nta tio n may be relied on to vary th e terms of thi s limite d warrant y . Promi se’s sole respo nsibi lity wit h re spect to any.
VTrak M-Class Prod uct Manual 304 The tec hn ic ian will as si st you in dete rmi nin g w het her th e prod uct requ ires rep a ir . If the produc t need s rep a ir , the T echnical Sup port Dep ar tment will is sue a n RM A (Return Me rchand ise Au thoriza tio n) num ber .
305 Appendix A: Usefu l Information • Serial Con nector Pinout ( below ) • SNMP M IB Files (p age 306) Seri al Connector Pinout Below i s the pinout di agram for th e DB-9 seria l conn ector o n all VT raks. The d iagram s repre sent t he con nector as yo u see it loo king a t th e back of the VT rak.
VTrak M-Class Prod uct Man ual 306 SNMP MIB Files Promi se su pplies seven MIB files to inte grate th e VT rak M- Class subs ystem i nto your SNMP syste m. These files are in the SNMP folder on t he VT rak Prod uct CD. The M IB file s inc lude: •p r o m i s e .
307 Index A About Th is Manua l 1 Accep t In com plete Ar ray 187 Alia s 185 Archi tectural Descript ion of VT rak 3 Arch it ectu ral De scrip tio n , VTra k M- Class 3 Aud i ble a l arm 60, 160, 261 .
VTrak M-Class Prod uct Manual 308 D DAS Fibre Channel 21 iSC SI 23 SCSI 24 Date and Time 174 date an d time setting CLI 30 CLU 32, 35 Dead 135, 143 De di cated t o Ar ray 151 defaul t settings, r esto.
In dex 309 Even ts, co ntuned disk array 273 Drive- interfac e con troller 273 Encl osure 274 Even t logging 274 Fibre Channel 276 Host -int erf ace co ntr olle r 274 iSC SI 276 Logic al driv e 276 Me.
VTrak M-Class Prod uct Manual 310 Initia tor 97 crea te 204 delete 204 Fibre Channel 87, 194 Instal l disk drives 16 iSC SI 93 Activi ty LED 26, 58, 158, 263 CHAP 93, 197 DAS 23 iSN S 92, 196 LUN mapp.
In dex 311 LUN mapping Fibre Channel 98, 148, 203 iSC SI 98, 148, 203 SCSI 99, 149, 204 M M200f/i/p front panel LED 26 rackmo unt 14 spec ificat ions 8 M300f 8 M300f/i/p front panel LED 26 rackmo unt .
VTrak M-Class Prod uct Manual 312 Port FibreC hannel 84 iSC SI 89 power conne ction 26 Power LED 26, 58, 158, 262 Power requirem ents 7, 9 Power Supplie s 176, 291 replac e 220 Pred ictive Data Migrat.
In dex 313 Sect o r si ze 50, 132, 250 Serial cabl e connec tion 25 Serial conne ction problem s 293 Serial conne ction problem s 293 Server ’s IP a ddress 298 Sess ion, i SCSI 91, 196 Set Lo ck 74 .
VTrak M-Class Prod uct Manual 314 Temp erature Se nsor s 177 Temper ature T hresholds 178 Termi nation, SCS I 96 Test Email 77 Transce ivers, F ibre Chan nel 86, 193 Transi tion 140, 187, 258 setting .
An important point after buying a device Promise Technology VTrack M-Class M200f (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Promise Technology VTrack M-Class M200f yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Promise Technology VTrack M-Class M200f - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Promise Technology VTrack M-Class M200f you will learn all the available features of the product, as well as information on its operation. The information that you get Promise Technology VTrack M-Class M200f will certainly help you make a decision on the purchase.
If you already are a holder of Promise Technology VTrack M-Class M200f, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Promise Technology VTrack M-Class M200f.
However, one of the most important roles played by the user manual is to help in solving problems with Promise Technology VTrack M-Class M200f. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Promise Technology VTrack M-Class M200f along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
